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Trillium Standard Practice
If
a
name has been programmed
for the station that the call is being recalled from, the
name instead of the station number will appear in the liquid crystal display.
Example:
Recalled from Tony
Line 3
Operating Notes
Assume your station is programmed
to have unanswered,
transferred calls returned to
your set, then returned to the Master Attendant Station.
If you transfer two incoming
external calls to different stations and neither of the transferred calls are answered, the
fast call will be returned to your set and the second will be camped on. However, if the
second call is returned while the first call is ringing at your set, the second call will be
rerouted to the Master Attendant Station.
Remote Programming
and System Status
The Remote Programming
and System Status (RPASS) feature allows Panther II 820/
1032/2064 Systems to be programmed
from a remote location.
Basically, it' s designed to
allow a dealer, using a Panther II Display Set, to program a customer' s Panther II system
from his/her office.
Using the RPASS feature doesn' t require any additional hardware at either the dealer' s
premises or the customer' s premises.
However, both the dealer and the customer must
have a Panther II system with Feature Module II software. Although the dealer must have
a Panther II Display set, the customer doesn' t require one.
Preparation
Before you can use RPASS, you must install a Panther II Display set at your Station 10
and program it with a Service key (refer to the previous section Addirional Programmable
Feature Keys for instructions on how to program a Service key).
You also require the 4-digit RPASS access code of the Panther II system that you wish to
program.
This 4-digit access code must be programmed
into the customer' s system at the
customer' s premises prior to using RPASS. There is no preprogrammed
value for this
code.
To program a customer' s Panther II system with a 4-digit RPASS access code:
Step 1.
At the customer' s premises go to Station 10.
Step 2.
Dial *# (or press the Program key) on the set.
Feature
Module II & Options Interface
Hardware
Page 8
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