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Handset & Software User Guide (6900 Series)
www.future-tel.co.uk
0333 004 0041 techsupport@future-tel.co.uk

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Summary of Contents for Mitel 6900 Series

  • Page 1 Handset & Software User Guide (6900 Series) www.future-tel.co.uk 0333 004 0041 techsupport@future-tel.co.uk...
  • Page 3 Thank you for choosing to buy your new phone system from FutureTel. We hope that you are already enjoying the benefits of your new system. We want to make sure you have all of the information you may need moving forward and know how to get in touch with us should you have any questions.
  • Page 4 USING YOUR NEW HANDSET (Note, only 6940 handsets have touchscreen functionality) TEL: 0333 004 0041 TECHSUPPORT@FUTURE-TEL.CO.UK...
  • Page 5: Making A Call

    MAKING A CALL Calls can be made with the receiver lifted or left in the cradle (speakerphone mode); For external calls, dial 9 followed by the external number For internal calls, dial the internal user’s extension number ANSWERING A CALL Lift the receiver or press the speakerphone key.
  • Page 6 HOLD CALL Press the Hold key. Callers will hear the system music on hold (if programmed). To retrieve the call press the relevant Line key. CALL HISTORY Press the call history key. Choose from Missed, Outgoing, or Received call lists. Select entry and press Dial. 3-WAY CONFERENCE Whilst on a call, press Conf key, dial next party or use a speed dial.
  • Page 7: Using Phone Manager

    ADD A SPEED DIAL KEY Press and hold a spare (blank) key on one of the 4 pages of keys. Enter name and number, then click Save. PAIR A MOBILE DEVICE Press the Settings key, select Bluetooth, then select an Available or Paired device.
  • Page 8: Adding A Contact

    Internal user status is shown using coloured markers (Green idle, Red busy). The Phone Manager mobile application allows you to make and receive calls whilst out of the office, as if you were using your desk phone. The application connects and makes calls using any available 3G/4G or Wi-Fi connection.
  • Page 9: Troubleshooting

    TROUBLESHOOTING Should a single handset stop behaving normally please remove the network cable from the rear of the handset (screen will go off) and then re-insert after 10 seconds. Should the handset not be working within 5 minutes please call our service desk. If a single user is experiencing issues with Phone Manager Desktop please close the application by right clicking on the taskbar icon and select “close window”.
  • Page 10 TEL: 0333 004 0041 TECHSUPPORT@FUTURE-TEL.CO.UK...
  • Page 11 TEL: 0333 004 0041 TECHSUPPORT@FUTURE-TEL.CO.UK...
  • Page 12 TEL: 0333 004 0041 TECHSUPPORT@FUTURE-TEL.CO.UK...

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