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COMPETITIVE TELEPHONE USER INTERFACE (TUI) USER GUIDE...
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Mitel Networks™ Corporation (MITEL notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
About This Document This guide provides instructions on the functionality of the telephone user interface (TUI) that mimics the 1st level of the Octel Aria (250/350) user interface. Note: Depending on how your mailbox is configured, you may not have all of the options described in this guide.
Competitive Telephone User Interface (TUI) User Guide Accessing Your Mailbox All of your voice messages will reside in your personal mailbox, which you can protect by a passcode. Your System Administrator will assign you a temporary passcode to use the first time you access your mailbox.
Menu Overview Note that your System Administrator must enable the Competitive Telephone User Interface (TUI) for your mailbox. Setting Up Your Mailbox...
Competitive Telephone User Interface (TUI) User Guide Greetings After opening your mailbox, you will be asked to record one or more greetings that callers will hear when they call your mailbox. For example, you may record one greeting that callers hear when your line is busy (such as, "I’m currently on the phone and unable to take your call") and...
Playing Messages When you access your mailbox to retrieve your messages, the system first tells you how many messages you have ("You have 2 urgent messages and 4 unplayed messages"). Playing Your Voice Messages After accessing your mailbox, press While Listening to a Message At any time during message playback, you can Press this key To perform this action...
Competitive Telephone User Interface (TUI) User Guide When You Have Finished Listening to a Message At the end of a message, you can Press this key To perform this action Play the message again. Play the next message. Answer the person who sent the message.
Once you have accessed your mailbox and entered your passcode, you can make a message before or after listening to any unplayed messages in your mailbox. Remember messages can be addressed to other mailboxes, distribution lists, and off-system telephone numbers. Making a Voice Message Recording a voice message 1.
Competitive Telephone User Interface (TUI) User Guide User Options The user options menu allows you to listen to the user tutorial, change your greetings, define your name and password, create voice mail distribution lists, and select call scheduling options. Accessing User Options and User Tutorial For the user options menu, press through the user tutorial.
The system reads back the number of the distribution list. Call Schedule Options • NP WakeUp allows you to program NuPoint Voice to call you at a specific telephone number at a specific time. You can schedule wakeup calls for Monday through Friday, weekends, every day, or as needed.