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GP 1 Service Mode
Purpose
This procedure describes the following items:
•
How to Enter Service
Mode.
•
How to Boot/Power Up Directly into IME Diagnostics
•
Service Info
Tab.
•
Diagnostics
Tab.
•
Adjustments
Tab.
•
Maintenance
Tab.
•
Call Closeout
Tab.
•
User Interface
Diagnostics.
•
Service Copy
Mode.
NOTE: When service mode is entered, all existing copy jobs are cancelled. The network con-
troller will stop accepting jobs and a 'Offline' screen message is displayed. When exiting ser-
vice mode an 'Online' screen message is displayed.
NOTE: Machines with software version 071.XXX.XXX.XXX only. To log into service mode
remotely refer to
GP
47.
How to Enter Service Mode
1.
Switch on the machine,
GP
14.
2.
When the machine is ready, press and hold the # key, * key and the Stop key.
3.
Enter the passcode 1991. Touch the Enter button on the UI.
NOTE: . An invalid passcode causes a delay of five seconds before another passcode
can be entered.
4.
Select the required tab from the service mode screen.
5.
To return to Ready to scan, select Exit Only or Exit and Reboot.
How to Boot/Power Up Directly into IME Diagnostics Mode
This mode will allow the system controller to boot but not the IME. The IME will have power but
will not go through initialization, POST or PEST. The IME will not initiate movement of compo-
nents until commanded to do so via Service Mode DC routines (e.g. component control) or
rebooted into normal customer mode. The IME will be dormant and the heaters are not
switched on. The drum will not rotate and the print head carriages remain parked. The machine
has no marking capabilities.
1.
Switch off the machine,
GP
14.
2.
Open the left hand upper door assembly,
3.
Open the front door.
4.
Remove the waste tray.
5.
Switch on the machine,
GP
14.
6.
Follow the on screen instructions, install the waste tray, close the front door and close the
left hand upper door.
7.
The UI displays Ready to scan and an error code 000-000 (takes a few minutes).
8.
Press and hold the # key, * key and the Stop key.
9.
Enter the passcode 1991. Touch the Enter button on the UI.
NOTE: . An invalid passcode causes a delay of five seconds before another passcode
can be entered.
ColorQube® 9303 Family
Mode.
PL
70.30.
10. Select the required tab from the service mode screen.
11. To return to Ready to scan, select Exit Only or Exit and Reboot.
Service Info Tab
The service info routines are used to track faults that have occurred in the machine. Refer to
Table
1.
Table 1 Service Info Tab
Routine
Description
dC104
Usage Counters
dC108
Software Version
dC113
Fast Time to Ready
dC120
Fault Counters
dC122
Fault History
dC123
PEST Fault History
dC135
CRU/HSFI Status
Diagnostics Tab
The diagnostic routines are used to test specific areas of the machine. Refer to
Table 2 Diagnostics Tab
Routine
Description
dC140
Analog Monitor
dC312
Network Echo Test
dC330
Component Control
dC335
Heater Monitor and Exerciser
dC612
Print Test Pattern
dC640
Video Path Integrity
dC708
Drum Drive Control Test
dC715
Active Registration Control
dC914
Head to Head Alignment Test
dC959
Cleaning Unit Exerciser
dC962
Transfix Load Test
dC965
Printhead Maintenance Cycle Test
dC967
Head to Drum Spacing Check
Adjustments Tab
Adjustment routines are used to modify the set-up or to calibrate specific areas of the machine.
Refer to
Table
3.
Table 3 Adjustments Tab
Routine
Description
dC131
NVM Read / Write
dC301
NVM Initialization
dC361
NVM Save and Restore
dC608
Document Feeder Registration
dC609
Document Glass Registration
February 2013
6-3
Table
2.
General Procedures/Information
GP 1
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