Table of Contents
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Chapter
7
Troubleshooting
Misuse of this product may adversely affect performance, even if this product is properly functional. If any of the following
problems occurs, be sure to check the following table for possible causes before requesting service.
If you detect problems that are not listed below or the problem still persists after measures are taken, turn off the device
and contact your nearest Nikon representative.
The following table shows only problems when operating the microscope. Refer to the separately provided "Camera
Operation" instruction manual for DS-L4 hardware related problems such as DS-L4 not turning on.
1
Display
Problem
Microscope operation screen
does not appear.
Buttons to operate the
motorized devices or
configuration screen for
motorized devices do not
appear (excluding the digital
camera and motorized shutter
connected to the DSC
connector)
(Only for Ni-E and Ni-U)
Buttons to control the
EPI/DIA/AUX motorized shutter
are not displayed correctly.
(Only in Ni-E/Ni-U)
In the [CAPTURE] button in the
[MICROSCOPE CONTROL]
screen or [MIC EASY] screen,
button for correct camera
([CAPTURE
FRONT/LEFT/RIGHT/AUX]) is
not displayed.
Information about optical
elements (objective, condenser
module, epi-fluorescence filter
cube, or excitation/barrier filter)
is not displayed correctly.
When the optical element
button is pressed, an element
different from the one on the
button enters the optical path.
Chapter 7
Troubleshooting
Cause
DS-L4 is not connected properly.
Two or more USB hubs are used in
series.
Microscope is not turned on.
(Only for Ni-E and Ni-U) The
system configuration is set not to
display the buttons.
Devices are not connected
properly.
The system configuration is set not
to display the buttons.
Incorrect connection setting.
Information is not configured
correctly.
Information is not configured
correctly.
1-145
Measure
Turn off the microscope, motorized accessory
devices, and DS-L4, then reconnect DS-L4 to the
microscope (the control box B for Ni-U).
Do not use any USB hubs or do not use in series.
Turn off DS-L4, turn on the microscope (the
control box A/B for Ni-E/Ni-U), then turn on
DS-L4.
Change the layout of buttons.
See Chapter 6, "4.1.1 Selecting the Buttons to be
Displayed".
Turn off the microscope, motorized accessory
devices, and DS-L4, then connect or attach
motorized devices to the microscope correctly.
Change the layout of buttons.
See Chapter 6, "4.1.1 Selecting the Buttons to be
Displayed".
Check the connection and configure the system
accordingly.
See Chapter 6, "3.2 Configuring the Connection of
Motorized Shutter".
Configure the information for the camera in [MIC
SETUP] → [CONNECTION].
See Chapter 6, "3.1 Configuring the Connection of
Digital Camera".
Set the correct information in [MIC SETUP] →
[COMPONENTS].
See Chapter 6, "2 Configuring Optical Elements
Information ([COMPONENTS] Screen)".
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Table of Contents
Troubleshooting
