Cluster Application Stopped; Node Bond Interface Down - Ruckus Wireless Virtual SmartZone High Scale Reference Manual

Alarm Types
Cluster Alarms
TABLE 49 Cluster upgrade failed alarm (continued)
Alarm

Cluster application stopped

TABLE 50 Cluster application stopped alarm
Alarm
Alarm Type
Alarm Code
Severity
Aggregation Policy
Auto Clearance
Attribute
Displayed on the web
interface
Description
Recommended Actions

Node bond interface down

TABLE 51 Node bond interface down alarm
Alarm
Alarm Type
Alarm Code
Severity
Aggregation Policy
Auto Clearance
Attribute
Displayed on the web
interface
Description
Recommended Actions
82
Cluster upgrade failed
• Communication between nodes might be broken.
• Errors due to the underlying Python script.
Cluster application stopped
clusterAppStop
808
Critical
From the event code 816 an alarm is raised for every event. A single event
triggers a single alarm.
The alarm code is auto cleared with the event code 817.
"appName"="xxxx", "nodeName"="xxx",
"nodeMac"=" xx:xx:xx:xx:xx:xx"
Application [{appName}] on node [{nodeName}] stopped
This alarm is triggered when the application on a node stops.
This could happen to any application for various reasons. Please collect and send
the system log files of the stopped application (stored in the path -
/opt/ ruckuswireless/controller/log/system to the application
owner for analysis.
Node bond interface down
nodeBondInterfaceDown
809
Major
From the event code 821 an alarm is raised for every event. A single event
triggers a single alarm.
The alarm code is auto cleared with the event code 822.
"nodeName"="xxx", "nodeMac"="xxx",
"ifName"="xxxx"
Network interface [{networkInterface||ifName}] on node [{nodeName}] is down.
This alarm is triggered when the network interface of a node is down.
Check if the network cables of both the physical interfaces are broken.
Alternatively, check if the physical interfaces for this bond interface are broken.
Please send the log files stored in the path -
/opt/ ruckuswireless/controller/log/system to Ruckus support for
analysis.
Ruckus SmartCell Gateway 200 Virtual SmartZone High Scale and SmartZone 300 Alarm and Event Reference Guide
Part Number: 800-71565-001 Rev A