Ad/Ldap Connectivity Failure; Bind Fails With Ad/Ldap - Ruckus Wireless Virtual SmartZone High Scale Reference Manual

Alarm Types
Authentication Alarms
TABLE 35 Authentication fallback to primary alarm (continued)
Alarm
Recommended Actions

AD/LDAP connectivity failure

TABLE 36 AD/LDAP connectivity failure alarm
Alarm
Alarm Type
Alarm Code
Severity
Aggregation Policy
Attribute
Displayed on the web
interface
Description
Recommended Actions

Bind fails with AD/LDAP

TABLE 37 Bind fails with AD/LDAP alarm
Alarm
Alarm Type
Alarm Code
Severity
Aggregation Policy
Attribute
Displayed on the web
interface
Description
Recommended Actions
74
Authentication fallback to primary
No action is required.
AD/LDAP connectivity failure
racADLDAPFail
1752
Major
From the event code 1752 an alarm is raised for every event. A single event
triggers a single alarm.
"ctrlBladeMac"="aa:bb:cc:dd:ee:ff", "mvnoId"=12, "srcProcess"="RAC",
"authSrvrIp"="1.1.1.1", "SCGMgmtIp"="2.2.2.2"
"desc"= "Connection to AD/LDAP fails"
[{srcProcess}] Connect to AD/LDAP[{authSrvrIp}] fails from SCG[{SCGMgmtIp}]
This alarm is triggered when RADIUS server fails to connect with AD/LDAP server.
• Check whether AD/LDAP server instance is running on the target
machine
• Check whether the AD/LDAP server can be reached from the controller
• Verify if AD/LDAP server instances are listening on ports 3268 and 389
• Verify if the requests are reaching AD/LDAP servers by any packet
capture tool (tcpdump, wireshark)
Bind fails with AD/LDAP
racADLDAPBindFail
1753
Major
From the event code 1753 an alarm is raised for every event. A single event
triggers a single alarm.
"ctrlBladeMac"="aa:bb:cc:dd:ee:ff", "mvnoId"=12, "srcProcess"="RAC",
"authSrvrIp"= "1.1.1.1", "username"="testuser'
"SCGMgmtIp"="2.2.2.2", "desc"="Bind to AD/LDAP fails"
[{srcProcess}] Bind to AD/LDAP[{authSrvrIp}] fails from SCG[{SCGMgmtIp}] for
User[{userName}]
This alarm is triggered when RADIUS server binding fails to AD/LDAP server.
• Verify the base and administrator domain names as configured in the
controller web interface
• Verify the administrator user name and password as configured in the
controller web interface
Ruckus SmartCell Gateway 200 Virtual SmartZone High Scale and SmartZone 300 Alarm and Event Reference Guide
Part Number: 800-71565-001 Rev A