Authentication Server Not Reachable; Unknown Realm - Ruckus Wireless Virtual SmartZone High Scale Reference Manual

Events Types
Authentication Events
• Authentication fallback to primary
• AD/LDAP connected successfully
• AD/LDAP connectivity failure
• Bind fails with AD/LDAP
• Bind success with LDAP, but unable to find clear text password for the user
• RADIUS fails to connect to AD NPS server
• RADIUS fails to authenticate with AD NPS server
• Successfully established the TLS tunnel with AD/LDAP
• Fails to establish TLS tunnel with AD/LDAP

Authentication server not reachable

TABLE 305 Authentication server not reachable event
Event
Event Type
Event Code
Severity
Attribute
Displayed on the web
interface
Description

Unknown realm

NOTE
This event is not applicable for vSZ-H.
TABLE 306 Unknown realm event
Event
Event Type
Event Code
Severity
Attribute
Displayed on the web
interface
Description
190
on page 194
on page 194
on page 194
on page 195
on page 195
on page 196
Authentication server not reachable
authSrvrNotReachable
1601
Major
"mvnoId"=12 "ctrlBladeMac"="aa:bb:cc:dd:ee:ff" "srcProcess"="radiusd"
"realm"="wlan.3gppnetwork.org" "radProxyIp"="7.7.7.7"
"authSrvrIp"="20.20.20.20" "SCGMgmtIp"="2.2.2.2"
Authentication Server [{authSrvrIp}] not reachable from Radius Proxy
[{radProxyIp}] on {produce.short.name} [{SCGMgmtIp}]
This event occurs when the authentication fails since the primary or secondary
servers are not reachable.
Unknown realm
unknownRealm
1603
Debug
"mvnoId"=12 "wlanId"=1,"zoneId"="10" "ctrlBladeMac"="aa:bb:cc:dd:ee:ff"
"srcProcess"="radiusd" "realm"="wlan.3gppnetwork.org"
Realm [{realm}] could not be resolved to a AAA server
This event occurs when the authentication realm resolution fails.
on page 195
on page 196
on page 196
Ruckus SmartCell Gateway 200 Virtual SmartZone High Scale and SmartZone 300 Alarm and Event Reference Guide
Part Number: 800-71565-001 Rev A