Ap Accounting Message Decode Failed; Ap Account Message Drop While No Accounting Start Message - Ruckus Wireless Virtual SmartZone High Scale Reference Manual

Alarm Types
Accounting Alarms

AP accounting message decode failed

NOTE
This alarm is not applicable for vSZ-H.
TABLE 7 AP accounting message decode failed alarm
Alarm
Alarm Type
Alarm Code
Severity
Aggregation Policy
Attribute
Displayed on the web
interface
Description
Recommended Action

AP account message drop while no accounting start message

NOTE
This alarm is not applicable for vSZ-H.
TABLE 8 AP account message drop while no accounting start message alarm
Alarm
Alarm Type
Alarm Code
Severity
Aggregation Policy
Attribute
Displayed on the web
interface
Description
60
AP accounting message decode failed
apAcctMsgDecodeFailed
1904
Critical
From the event code 1904 an alarm is raised for every event. A single event
triggers a single alarm.
"mvnoId"="12","wlanId"=1,"zoneId"="10",
"ctrlBladeMac"="aa:bb:cc:dd:ee:ff", "srcProcess"="aut",
"realm"="wlan.3gppnetwork.org", "SCGMgmtIp"="2.2.2.2",
"ueMacAddr"="aa:bb:cc:gg:hh:ii", "ueImsi"="12345",
"ueMsisdn"="98787"
[{srcProcess}] Malformed Accounting Packet received from AP [{apIpAddress}] on
{produce.short.name} [{SCGMgmtIp}], with username [{userName}]
This alarm is triggered when an AP accounting message decode fails due to a
malformed packet.
Download the RADIUS log file from the web interface to check the error cause.
AP account message drop while no accounting start message
apAcctMsgDropNoAcctStartMsg
1910
Critical
From the event code 1910 an alarm is raised for every event. A single event
triggers a single alarm.
"mvnoId"="12", "wlanId"="1", "zoneId"="10",
"ctrlBladeMac"="aa:bb:cc:dd:ee:ff", "srcProcess"="aut",
"realm"="wlan.3gppnetwork.org",
[{srcProcess}] Dropped Accounting Packet received from AP [{apIpAddress}] on
{produce.short.name} [{SCGMgmtIp}], with username [{userName}]. Accounting
session timer expired, stop or interim message not received, as Account Start not
received from NAS/AP
This alarm is raised when accounting messages from the AP is dropped. The
attributes Acct Interim/Stop message as account start is not received from the
AP.
Ruckus SmartCell Gateway 200 Virtual SmartZone High Scale and SmartZone 300 Alarm and Event Reference Guide
Part Number: 800-71565-001 Rev A