Cluster Restore Failed; Cluster Upgrade Failed - Ruckus Wireless Virtual SmartZone High Scale Reference Manual

TABLE 47 Cluster backup failed alarm (continued)
Alarm

Cluster restore failed

TABLE 48 Cluster restore failed alarm
Alarm
Alarm Type
Alarm Code
Severity
Aggregation Policy
Auto Clearance
Attribute
Displayed on the web
interface
Description
Recommended Actions

Cluster upgrade failed

TABLE 49 Cluster upgrade failed alarm
Alarm
Alarm Type
Alarm Code
Severity
Aggregation Policy
Auto Clearance
Attribute
Displayed on the web
interface
Description
Recommended Actions
Ruckus SmartCell Gateway 200 Virtual SmartZone High Scale and SmartZone 300 Alarm and Event Reference Guide
Part Number: 800-71565-001 Rev A
Cluster backup failed
• Errors due to the underlying Python script.
Cluster restore failed
restoreClusterFailed
806
Major
From the event code 812 an alarm is raised for every event. A single event
triggers a single alarm.
The alarm code is auto cleared with the event code 811.
"clusterName"="xxx"
Cluster [{clusterName}] restore failed. Reason:[{reason}].
This alarm is triggered when a cluster restore fails.
Try a few more times. If the backup restore continues failing, please send the log
files (stored in the path - /opt/ ruckuswireless/controller/log/
system to Ruckus support for analysis.
The possible cause could be that the command for all nodes in the cluster failed.
This could be due to a broken communication link between the nodes.
Cluster upgrade failed
upgradeClusterFailed
807
Major
From the event code 815 an alarm is raised for every event. A single event
triggers a single alarm.
The alarm code is auto cleared with the event code 814.
"clusterName"="xxx", "nodeName"="xxx",
"nodeMac"=" xx:xx:xx:xx:xx:xx", "fromVersion"="x.x",
"toVersion"="x.x"
Cluster [{clusterName}] could not be upgraded from [{fromVersion}] to
[{toVersion}]. Reason:[{reason}].
This alarm is triggered when a version upgrade of a cluster fails.
Check the disk usage. Try restoring the communication between nodes for a few
more times. If the backup continues to fail or if you encounter Python script
errors, please collect and send the complete system log files (stored in the path
- /opt/ ruckuswireless/controller/log/system to Ruckus support
for analysis. Possible causes:
• Insufficient disk space
Alarm Types
Cluster Alarms
81