TABLE 37 Bind fails with AD/LDAP alarm (continued)
Alarm
Bind success with LDAP, but unable to find clear text password for the
user
TABLE 38 Bind success with LDAP, but unable to find clear text password for the user alarm
Alarm
Alarm Type
Alarm Code
Severity
Aggregation Policy
Attribute
Displayed on the web
interface
Description
Recommended Actions
RADIUS fails to connect to AD NPS server
TABLE 39 RADIUS fails to connect to AD NPS server alarm
Alarm
Alarm Type
Alarm Code
Severity
Aggregation Policy
Attribute
Displayed on the web
interface
Description
Recommended Actions
Ruckus SmartCell Gateway 200 Virtual SmartZone High Scale and SmartZone 300 Alarm and Event Reference Guide
Part Number: 800-71565-001 Rev A
Bind fails with AD/LDAP
•
Verify whether the configured administrator user name and password is
authenticated by the AD/LDAP servers
Bind success with LDAP, but unable to find clear text password for the user
racLDAPFailToFindPassword
1754
Major
From the event code 1754 an alarm is raised for every event. A single event
triggers a single alarm.
"ctrlBladeMac"="aa:bb:cc:dd:ee:ff", "mvnoId"=12, "srcProcess"="RAC",
"authSrvrIp"="1.1.1.1", "username"= "testuser'
"SCGMgmtIp"="2.2.2.2", "desc"="Fail to find password"
[{srcProcess}] failed to find password from LDAP[{authSrvrIp}] for
SCG[{SCGMgmtIp}] for User[{userName}]
This alarm is triggered when binding is successful with LDAP server using root
credentials but it is unable to retrieve the clear text password for the user.
Verify whether the given username and clear text password are configured in the
LDAP server.
RADIUS fails to connect to AD NPS server
racADNPSFail
1755
Major
From the event code 1755 an alarm is raised for every event. A single event
triggers a single alarm.
"ctrlBladeMac"="aa:bb:cc:dd:ee:ff", "mvnoId"=12
"srcProcess"="RAC", "authSrvrIp"="1.1.1.1", "username"="testuser'
"SCGMgmtIp"="2.2.2.2", "desc"= "Fails to connect to AD NPS server"
[{srcProcess}] Fails to connect to AD NPS[{authSrvrIp}] from SCG[{SCGMgmtIp}]
This alarm is triggered when the RADIUS server fails to connect to the AD NPS
server.
•
Verify if the configured NPS server instance is up and running (Network
Policy Server)
•
Verify if the NPS server instance is communicating on the standard
RADIUS port 1812
Alarm Types
Authentication Alarms
75
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