Unauthorized Coa/Dm Message Dropped; Ap Authentication Alarms - Ruckus Wireless Virtual SmartZone High Scale Reference Manual

TABLE 8 AP account message drop while no accounting start message alarm (continued)
Alarm
Recommended Action

Unauthorized CoA/DM message dropped

NOTE
This alarm is not applicable for vSZ-H.
TABLE 9 Unauthorized CoA/DM message dropped alarm
Alarm
Alarm Type
Alarm Code
Severity
Aggregation Policy
Attribute
Displayed on the web
interface
Description
Recommended Action
NOTE
Refer to Accounting Events

AP Authentication Alarms

Following are the alarms related to AP authentication.
• RADIUS server unreachable
• LDAP server unreachable
• AD server unreachable
• WeChat ESP authentication server unreachable
• WeChat ESP authentication server unresolvable
• WeChat ESP DNAT server unreachable
• WeChat ESP DNAT server unresolvable
Ruckus SmartCell Gateway 200 Virtual SmartZone High Scale and SmartZone 300 Alarm and Event Reference Guide
Part Number: 800-71565-001 Rev A
AP account message drop while no accounting start message
Check the accounting retransmit timer and retransmit count in the Access Point
(AP) configuration. Also check if the interface from the AP to the controller is
congested.
Unauthorized CoA/DM message dropped
unauthorizedCoaDmMessageDropped
1911
Critical
From the event code 1911 an alarm is raised for every event. A single event
triggers a single alarm.
"mvnoId"="12" "wlanId"="1" "zoneId"="10" "ctrlBladeMac"="aa:bb:cc:dd:ee:ff"
"srcProcess"="aut" "radSrvrIp"="7.7.7.7" "SCGMgmtIp"="2.2.2.2"
[{srcProcess}] Dropped CoA/DM Packet received from AAA [{radSrvrIp}] on
{produce.short.name} [{SCGMgmtIp}], Received message from unauthorized AAA
This alarm is triggered when the controller receives a Change of Authorization
(CoA) or Dynamic Multipoint (DM) message from an unauthorized AAA server.
Check the RADIUS configuration server settings in the RADIUS service profile.
Check if the AAA server is authorized to send the change of authorization (CoA)
or dynamic multipoint (DM) messages. If it is authorized, include for RADIUS
server to send CoA/DM message in RADIUS service.
on page 142.
on page 62
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Alarm Types
AP Authentication Alarms
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