Pdngw Could Not Be Resolved; Pdngw Version Not Supported - Ruckus Wireless Virtual SmartZone High Scale Reference Manual

TABLE 86 GGSN not resolved alarm (continued)
Alarm
Aggregation Policy
Attribute
Displayed on the web
interface
Description
Recommended Actions

PDNGW could not be resolved

TABLE 87 PDNGW could not be resolved alarm
Alarm
Alarm Type
Alarm Code
Severity
Aggregation Policy
Attribute
Displayed on the web
interface
Description
Recommended Actions

PDNGW version not supported

TABLE 88 PDNGW version not supported alarm
Alarm
Alarm Type
Alarm Code
Severity
Aggregation Policy
Attribute
Ruckus SmartCell Gateway 200 Virtual SmartZone High Scale and SmartZone 300 Alarm and Event Reference Guide
Part Number: 800-71565-001 Rev A
GGSN not resolved
From the event code 1215 an alarm is raised for every event. A single event
triggers a single alarm.
"mvnoId"="12","wlanId"="1", "zoneId"="10",
"ctrlBladeMac"="aa:bb:cc:dd:ee:ff", "srcProcess"="aut",
"realm"="wlan.3gppnetwork.org", "gtpcIp"="5.5.5.5",
"apn"="ruckuswireless.com", "SCGMgmtIp"="2.2.2.2",
"ueMacAddr"="aa:bb:cc:gg:hh:ii", "ueImsi"="12345",
"ueMsisdn"="98787",
Failed to resolve GGSN from APN [{apn}] for UE with IMSI [{ueImsi}] and MSISDN
[{ueMsisdn}]
This alarm is triggered when the access point name (APN) fails at GGSN.
Manual intervention is required. Correct the DNS configuration in the controller
web interface.
PDNGW could not be resolved
pdnGwNotResolved
1950
Critical
From the event code 1950 an alarm is raised for every event. A single event
triggers a single alarm.
mvnoId"=12 "wlanId"=1 "zoneId"="10", "ctrlBladeMac"="aa:bb:cc:dd:ee:ff",
srcProcess"="aut" "realm"= "wlan.mnc080.mcc405.3gppnetwork.org"
"SCGMgmtIp"="2.2.2.2" "ueMacAddr"="aa:bb:cc:gg:hh:ii" "ueImsi"="12345"
"ueMsisdn"="98787" "APN"="ruckus.com"
[{srcProcess}] APN [{apn}] could not be resolved on {produce.short.name}
[{SCGMgmtIp}], with username [{ueImsi}@{realm}]
This alarm is triggered when the APN is unable to resolve to PDN Gateway (PDN
GW).
Modify the DNS server configuration in the controller web interface.
PDNGW version not supported
pdnGwVersionNotSupportedMsgReceived
1952
Major
From the event code 1952 an alarm is raised for every event. A single event
triggers a single alarm.
"ctrlBladeMac"="aa:bb:cc:dd:ee:ff" "srcProcess"="sm_process" "realm"= "NA"
"gtpcIp"="5.5.5.5" "pgwIp"="1.1.1.1" "SCGMgmtIp"="2.2.2.2"
Alarm Types
Gn/S2a Interface Alarms
99