HPE ProLiant Gen10 User Manual
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HPE ProLiant Gen10 User Manual

Intelligent provisioning for servers and synergy
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See also: Troubleshooting Manual , User Manual
Intelligent Provisioning User Guide for
HPE ProLiant Gen10 Servers and HPE
Synergy
Abstract
This document details how to access and use the Intelligent Provisioning software, including
tasks such as installing an OS, updating firmware, software, and drivers, and performing
some diagnostic tests. Intelligent Provisioning is included in the optimized server support
software from the Service Pack for ProLiant (SPP). This document is intended for
administrators experienced in using ProLiant Gen10 servers and HPE Synergy compute
modules.
Part Number: 881706-003
Published: June 2018
Edition: 1

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Summary of Contents for HPE ProLiant Gen10

  • Page 1 Intelligent Provisioning is included in the optimized server support software from the Service Pack for ProLiant (SPP). This document is intended for administrators experienced in using ProLiant Gen10 servers and HPE Synergy compute modules. Part Number: 881706-003...
  • Page 2 © Copyright 2017, 2018 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Introduction..................... 6 Intelligent Provisioning........................6 Accessing Intelligent Provisioning from the iLO web interface ............ 6 Always On Intelligent Provisioning ..................6 Accessing Intelligent Provisioning using an iLO remote console session........7 F10/Remote console features.......................8 Intelligent Provisioning operation....................8 Navigating Intelligent Provisioning ....................9 Completing initial configuration and registration tasks ....11 Initial configuration and registration tasks...................
  • Page 4 Configuring an array or logical drive................48 Using Secure Erase and Reset....................49 System Erase and Reset options..................49 Using Secure Erase......................49 Configuring a RAID........................50 Using HPE Smart Storage Administrator (HPE SSA)............50 HPE SSA features....................50 Accessing HPE SSA....................50 Configuration......................50 Diagnostics/SmartSSD..................51 Using the USB Key Utility..............52...
  • Page 5 Troubleshooting VMware-specific issues ...................59 Server reboots during VMware Assisted installation............59 Websites....................60 Support and other resources...............61 Accessing Hewlett Packard Enterprise Support................. 61 Accessing updates........................61 Customer self repair........................62 Remote support.......................... 62 Warranty information........................62 Regulatory information........................63 Documentation feedback......................63 Contents...

  • Page 6: Introduction

    Introduction TIP: The information in this guide is for using Intelligent Provisioning with ProLiant Gen10 servers and HPE Synergy compute modules. For information on using Intelligent Provisioning with ProLiant Gen8 and Gen9 Servers, see the Intelligent Provisioning user guides available on the Information Library (http://www.hpe.com/info/intelligentprovisioning/docs).

  • Page 7: Accessing Intelligent Provisioning Using An Ilo Remote Console Session

    • Perform functions when the server is off. • Perform tasks when running an operating system without powering off the server. In the Always On Intelligent Provisioning version, Perform Maintenance contains only utilities that are not available in iLO. See the iLO user guide for more information. Utilities available are: •...

  • Page 8: F10/Remote Console Features

    To exit Intelligent Provisioning, reboot the server by clicking the power icon at the top right of the page. F10/Remote console features F10/Remote console allows you to: • Access HPE Smart Storage Administrator for disk configuration. • Perform a full set-up of Intelligent Provisioning F10/Remote console has more options than Always On Intelligent Provisioning. F10/Remote console options include the following: •...

  • Page 9: Navigating Intelligent Provisioning

    • VMware ESXi/vSphere Custom Image Not all versions of an OS are supported. For information about specific versions of a supported operating system, see the OS Support Matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/ info/ossupport). Navigating Intelligent Provisioning To navigate through and modify settings in this menu-driven interface, use the navigation icons displayed at the top right-hand corner and bottom left- and right-hand corners of the Intelligent Provisioning window.
  • Page 10 Icon Function System Displays system information, including the Intelligent Provisioning version. Information Power Off Powers down or reboots the server. Logs the current user out of Intelligent Provisioning. Log Out NOTE: This icon is only displayed in Always On mode. Previous Returns you to the previous screen after validating and saving your choices.

  • Page 11: Completing Initial Configuration And Registration Tasks

    ProLiant Agentless Management Service (AMS) • Network Configuration Utility for Windows • HPE Smart Storage Administrator (HPE SSA) • Lights-Out Online Configuration Utility Using the First Time Setup wizard The first time Intelligent Provisioning runs on a server, the First Time Setup wizard guides you through selecting preferences for your system.

  • Page 12: Re-Enabling Intelligent Provisioning

    • Use Proxy • DHCP Auto-Configuration—Deselect this option to manually enter DHCP settings, including using IPv6 protocol. • Accept EULA • Provide anonymous usage and error feedback to help improve this product 2. Click Next. 3. Read the EULA, and then select Accept Intelligent Provisioning EULA. 4.

  • Page 13: Reinstalling Intelligent Provisioning

    Reinstalling Intelligent Provisioning NOTE: Changes to the HPE website and the firmware update process will cause firmware updates to time out for versions below 1.63 (for Gen8) and below 2.50 (for Gen9). The older web sites associated with hp.com have been retired and Intelligent Provisioning will be unable to find updates.

  • Page 14: Reinstalling From An Rpm Package (Linux Only)

    Reinstalling from an RPM package (Linux only) Procedure 1. Download the RPM package file for the latest Intelligent Provisioning recovery RPM package from the SDR website (https://downloads.linux.hpe.com/SDR/repo/ip/). 2. Execute the command: rpm -i firmware-intelligentprovisioning-<version>.x86_64.rpm 3. Execute the command: cd /usr/lib/x86_64-linux-gnu/firmware-intelligentprovisioning-ip-<version>/ 4.

  • Page 15: Configuring The Server And Installing An Operating System

    Configuring the server and installing an operating system Follow the instructions to configure the hardware and install an OS on your server. Configuring the server and installing an OS Follow the on-screen prompts in the Express OS Install menu to complete the following tasks: Procedure 1.
  • Page 16 • If you want to use Legacy BIOS mode, use HPE SSA to create a logical drive to boot with less than 2.2 TB. To access HPE SSA, select RAID Configuration from the Intelligent Provisioning Perform Maintenance home screen.
  • Page 17 Media type Required information/action SMB/CIFS (Windows Share) Enter network connection information, including: • Server Name or IP Address—Server name or IP address of the server that hosts the OS contents. If a server name is specified, a DNS entry is also required. •...

  • Page 18: Selecting The Os

    NOTE: The ProLiant iLO 5 Channel Interface Driver is installed automatically if you use the Intelligent Provisioning Assisted Install method for Windows installation. The ProLiant iLO 5 Channel Interface Driver is standard for SUSE Linux Enterprise Server, Red Hat Enterprise Linux, and ClearOS.

  • Page 19: Reviewing Your Settings

    NOTE: Certain ProLiant servers require an HPE Customized image for a successful VMware ESXi installation. For more information or to download an image, see the Hewlett Packard Enterprise website at http://www.hpe.com/info/esxidownload. 2. Enter information into the following fields (automatically selected in manual installations): •...

  • Page 20: Checking Installation Parameters

    Checking installation parameters During the installation and configuration process, consider the following: • A EULA might be displayed for Windows installations. • The Firmware Update screen might be displayed at this time, depending on the following two system settings: ◦ In the Preferences screen, System Software Update must have been enabled.

  • Page 21: Performing Maintenance

    For ProLiant servers, use the Firmware Update utility to find and apply the latest firmware. For HPE Synergy compute modules, use HPE OneView to update the firmware. Intelligent Provisioning updates can be performed when an SPP update is available.

  • Page 22: Determining The Installed Intelligent Provisioning Version

    NOTE: Alternatively, you can download and copy the SPP ISO to a DVD or USB key. To download SPP, see the website (http://www.hpe.com/servers/spp/download). For instructions on using the ISO, see the Service Pack for ProLiant Quick Start Guide on the website (http://www.hpe.com/ support/SPP_UG_en).

  • Page 23: Downloading Active Health System Data

    1. Download an AHS Log from the server experiencing a support issue. See Downloading an Active Health System log. 2. Upload the AHS Log to the Active Health System Viewer at http://www.hpe.com/servers/AHSV. See Uploading an AHS log to AHSV. 3. Review the Fault Detection Analytics for any self-repair actions/recommendations. See the AHSV User Guide for more information.

  • Page 24: Downloading An Active Health System Log

    Once the data has been downloaded, upload it to the Active Health System Viewer at http:// www.hpe.com/servers/AHSV. Uploading an AHS log to AHSV The maximum file size limit is 250 MB. For logs that are larger than 250 MB, contact the HPE Support Center for assistance. Perform this task in AHSV.

  • Page 25: Using Deployment Settings

    You can deploy the packages using a USB key or iLO Scripting to one or more ProLiant servers or HPE Synergy compute modules. Using Deployment Settings is an alternative to using the Scripting Toolkit or iLO RESTful Interface Tool.

  • Page 26: Using Deployment Settings Package To Configure A Single Server

    Save the deployment from the USB key to the local server. On the Select a Deployment screen, select the deployment from the list, and click Deploy. If the USB key and their stored deployments are not displayed, click Rescan. Specify a file path, and then go to Step 8. b.

  • Page 27: Deployment Settings Package-Level Actions

    Select Deployment Settings > Import. • From Network Share enter: ◦ Server Name or IP Address—Server name or IP address of the server that hosts the OS contents. If a server name is specified, a DNS entry is also required. ◦...

  • Page 28: Deployment Settings Package Individual Settings

    Icon Description Click the Deploy icon to launch the automatic configuration utility. Click the Edit icon to change the following options: • Version Information • Operating System parameters • Intelligent Provisioning Preferences • Array Configuration information • ROM Settings Click the Delete icon to delete the selected deployment. Click Download to download the performance package to a network share or a USB drive.

  • Page 29: Entering Operating System Information

    Entering operating system information Use the Operating System screens to enter OS information and installation settings. The included fields match the Assisted installation method. Not all source media types are supported for every OS. IMPORTANT: The operating system settings you apply are sent to iLO, and the system reboots. Disc drives that you previously deployed might be erased.

  • Page 30: Entering Intelligent Provisioning Preferences

    1. Select the user interface and keyboard language. 2. Enter Boot BIOS Mode. 3. Select a System Software Update option: • Update from HPE website • Update From Custom URL 4. Select Time Zone, System Date, and System Time. 5. Choose your network interface for updates and installs.

  • Page 31: About Hardware Validation Tool

    • Jitter Smoothing • Workload Matching • Core Boosting • Workload profiles • Boot options • Storage options • Network options • Virtualization options NOTE: If a lock icon is shown next to a BIOS option, you cannot change that option. The option might be restricted to the F9 screen, or you might have to change another setting, for example the Workload Profile.

  • Page 32: Using The Hardware Validation Tool

    • Test the system • View test results • Export test results Using the hardware validation tool Procedure 1. From the main menu, click Perform Maintenance. 2. Click Hardware Validation Tool. The tool performs hardware discovery. This discovery process might take several minutes. 3.

  • Page 33: Configuring Manager Ilo Management Settings

    ◦ Account Service ◦ Administer User Accounts ◦ Add User Account • Reset Options Configuring Manager iLO Management Settings Procedure 1. From the main Intelligent Provisioning page, click Perform Maintenance > iLO Configuration > Management Settings > Manager. 2. Configure the following settings: •...

  • Page 34: Configuring Ilo Management Manager Network Service And Virtual Network Service Settings

    • iLO Functionality Required • iLO IP during Post Enabled • Command Shell Max Concurrent Sessions 3. Click Save Settings to save the changes. Configuring iLO Management Manager Network Service and Virtual Network Service Settings Enable this feature and provide the information to send the network manager alerts. Procedure 1.

  • Page 35: Configuring Ilo Management Snmp Settings

    • SSDP ◦ Notify IPV6 Scope ◦ Notify Multicast Interval Seconds ◦ Notify TTL ◦ Port ◦ Protocol Enabled • FQDN • Host Name 3. Click Save Settings to save the changes. Configuring iLO Management SNMP Settings Procedure 1. From the main Intelligent Provisioning page, click Perform Maintenance > iLO Configuration > Management Settings >...

  • Page 36: Configuring Ilo Manager Dedicated Network Interface

    Configuring iLO Manager Dedicated Network Interface Procedure 1. From the main Intelligent Provisioning screen, click Perform Maintenance > iLO Configuration > Network Interfaces > Manager Dedicated Network Interface. 2. Configure the following settings: • Auto Neg: Select this option and the NIC automatically configures speed and duplex. •...

  • Page 37: Configuring Ilo Manager Shared Network Interface

    ◦ ◦ Port • Configuration Settings • Domain Name • Host Name • Interface Type • NIC Enabled • Ping Gateway On Startup • NIC supports IPv6 • Supports Flexible LOM 3. Click Save Settings to save your changes. Configuring iLO Manager Shared Network Interface Procedure 1.

  • Page 38: Configuring Ilo Account Services

    • UEFI Device Path • DHCPv4 ◦ Enabled ◦ Use DNS Servers ◦ Use Domain Name ◦ Use Gateway ◦ Use NTP Servers ◦ Use Static Routes • SLAAC Enabled • Static Default Gateway • Static Routes • Shared Network Port Options ◦...

  • Page 39: Configuring Ilo Account Services

    • Default Password • Default User Name • Min Password Length 3. Click Save Settings to save the changes. Configuring iLO Account Services Procedure 1. From the main Intelligent Provisioning page, click Perform Maintenance > iLO Configuration > User Accounts > Account Service. 2.

  • Page 40: Resetting The Ilo

    Use the iLO Configuration Utility to view and change iLO settings through Intelligent Provisioning, instead of through the iLO web interface. For more information about iLO, see the HPE iLO 5 User Guide. To refresh the screen display, press F5. It is possible that the change was being made at the same time through the iLO web interface.

  • Page 41: Editing Ilo Management Settings

    • SNMP Service TIP: To display a field description, hover the pointer over the field until the info tip is displayed. For more detailed information about the tab fields, see the HPE iLO 5 User Guide. Procedure • To edit management settings on the Manager tab: 1.

  • Page 42: Editing Network Interface Settings

    TIP: To see the description of a field, hover the pointer over the field until the info tip is displayed. For more detailed information about the SNMP Service tab fields, see the HPE iLO 5 User Guide.
  • Page 43 you leave the check box blank, you are indicating that your system is using a shared network port. There are two types of shared network ports: – LOM—Uses a NIC that is built into the server. The NIC handles server network traffic and can, if iLO is configured to do so, handle iLO traffic at the same time.
  • Page 44 ◦ Use DHCPv4 Supplied Time Settings—Specifies whether iLO uses the DHCPv4 server-supplied time. ◦ Use DHCPv4 Supplied WNS Servers—Specifies whether iLO uses the DHCP server-supplied WINS server list. If not, enter the WINS server addresses in the Primary WINS Server and Secondary WINS Server boxes.

  • Page 45: Editing User Account Settings

    NOTE: iLO will create its own link-local address even when this option is not selected. • Primary DNS Server, Secondary DNS Server, Tertiary DNS Server—Enter the IPv6 addresses for the DNS service. When DNS server locations are configured in both IPv4 and IPv6, both sources are used, with preference given according to the iLO Client Applications use IPv6 first configuration option, primary sources, then secondary, and then tertiary.
  • Page 46 4. Enter a Login Name. The maximum length for a login name is 39 characters. The login name must use printable characters. IMPORTANT: The Login Name cannot be modified once it is set. 5. Enter the password. The minimum length for a password is set on the Access Settings page. The maximum length for a password is 39 characters.

  • Page 47: Resetting Ilo

    1. On the iLO Configuration Utility screen, click User Accounts. 2. On the Administer User Accounts list, select the user account you want to delete. 3. Click Delete, and then click OK. Resetting iLO Procedure 1. On the iLO Configuration Utility screen, click Reset Option. The Reset iLO screen appears.

  • Page 48: Configuring An Array Or Logical Drive

    Review the array settings. 10. Click Submit. Configuring an array or logical drive Procedure 1. From the main Intelligent Provisioning window, click Perform Maintenance > Intelligent Storage Configuration > Configuration. Intelligent Provisioning takes you to the General configuration page. 2. Make changes to the following options: NOTE: Changes take place immediately.

  • Page 49: Using Secure Erase And Reset

    DoD 5220.22- IMPORTANT: The Secure Erase of Non-Volatile Storage M Data Wipe. feature needs the appropriate iLO license to display and function in the GUI. See the HPE iLO Licensing Guide for more information. Intelligent Provisioning Clear Intelligent Provisioning preferences.

  • Page 50: Configuring A Raid

    Displays on-screen tips for individual steps of a configuration procedure. In HPE SSA, you can select a controller from the menu at the top left-hand side of the screen, or you can choose to configure or diagnose an available controller from the same menu.

  • Page 51: Diagnostics/Smartssd

    • Controller settings—Configures the supported controller settings. Depending on the controller, these can include setting the array accelerator cache ratio, transform and rebuild priorities, and surface scan delay. • Caching settings—Configures the supported caching settings which can help increase performance by taking advantage of cache memory.

  • Page 52: Using The Usb Key Utility

    Using the USB Key Utility The USB Key Utility is a Windows application that copies Intelligent Provisioning or SPP contents, and other CD or DVD images to a USB flash drive. After copying data to the USB flash drive, you can run Intelligent Provisioning or SPP from the USB flash drive instead of from a CD or DVD.
  • Page 53 e. Choose the drive letter of the source, choose the drive letter of the target USB flash drive, and click Next. TIP: If you do not see your drive key, click Rescan Target or insert a new one. CAUTION: All data on the target USB key will be deleted. f.
  • Page 54 NOTE: The README.TXT file is only displayed if the ISO has one to view. 4. Repeat steps 2–3 for each source media or image to be transferred to the USB key. Using the USB Key Utility...

  • Page 55: Troubleshooting

    There is an issue with the current Intelligent Provisioning files. Action 1. Download the Intelligent Provisioning ISO image and the USB Key Utility from hpe.com. See Using the USB Key Utility for more information. 2. Create a bootable USB key, and then copy the ISO image.

  • Page 56: Os Host Name Field Missing

    5. Remove the USB key. 6. Reboot the system and press F10 (IP Recovery) to verify IP Recovery launches properly. OS Host name field missing Symptom The OS Host name field on the Intelligent Provisioning Assisted Install > OS selection page is missing.

  • Page 57: Nic Ports Not Saved Intelligent Provisioning Preferences

    NIC ports not saved Intelligent Provisioning Preferences Symptom NIC ports are not saved in Intelligent Provisioning Preferences after clicking Submit. Cause The server requires a reboot to save NIC ports. Action 1. Select the NIC port under Choose network interface for updates and installs. 2.

  • Page 58: Windows Essentials Does Not Install From Usb Source

    Action 1. Install WBEM or SNMP agents. 2. Verify that information appears on the System Management home page. Windows Essentials does not install from USB source Symptom Windows Essentials does not install from a USB source. Cause USB installations are not supported for Windows Essentials. Action Install Windows Essentials from an ISO source.

  • Page 59: Assisted Installation Of Red Hat Os Hangs

    Using the Assisted installation method for Red Hat OS installation with FTP source media might not work reliably. Action 1. Obtain the DUD from the HPE Support Center. 2. Install the OS outside of Intelligent Provisioning. Troubleshooting VMware-specific issues Server reboots during VMware Assisted installation...

  • Page 60: Websites

    Websites General websites Hewlett Packard Enterprise Information Library www.hpe.com/info/EIL Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix www.hpe.com/storage/spock Storage white papers and analyst reports www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Websites...

  • Page 61: Support And Other Resources

    Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: http://www.hpe.com/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: http://www.hpe.com/support/hpesc Information to collect •...

  • Page 62: Customer Self Repair

    IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.

  • Page 63: Regulatory Information

    Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

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