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HPE ProLiant User Manual

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Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11
Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11
Servers
Servers
Part Number: 30-A50246BA-420
Published: May 2023
Edition: 2

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  • Page 1 Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers Servers Part Number: 30-A50246BA-420 Published: May 2023 Edition: 2...
  • Page 2 Abstract This document details how to access and use the Intelligent Provisioning and HPE Rapid Setup Software, including tasks such as installing an OS, updating firmware, software, and drivers, and performing some diagnostic tests. Intelligent Provisioning is included in the optimized server support software from the Service Pack for ProLiant (SPP).
  • Page 3 Table of contents Table of contents Introduction Intelligent Provisioning F10/Remote console features Always On Intelligent Provisioning (AoIP) Intelligent Provisioning operation Navigating Intelligent Provisioning Software installed with Intelligent Provisioning Accessing Intelligent Provisioning Accessing Intelligent Provisioning from the iLO web interface Accessing Intelligent Provisioning using an iLO remote console session F10 mode options Selecting F10 mode to use Initial configuration in Intelligent Provisioning...
  • Page 4 Failure spare activation Performing maintenance Updating firmware Determining the installed Intelligent Provisioning version Setting Intelligent Provisioning Preferences Downloading Active Health System data Downloading an Active Health System log Uploading an AHS log to AHSV Using Deployment Settings Creating a Deployment Settings package Using Deployment Settings package to configure a single server Deployment Settings actions Using the BIOS Configuration (RBSU) utility...
  • Page 5 One-Button secure erase is unsuccessful or reports errors One-Button secure erase succeeds but some drives are not erased. One-Button secure erase reports errors, but no specific details. Troubleshooting Linux-specific issues Assisted installation of Red Hat OS hangs Showing "Unable to install without the usb_storage driver loaded, Aborting",when upgrade or install with rpm Unable to install Red Hat Enterprise Linux with secure boot enabled Troubleshooting VMware-specific issues Server reboots during VMware Assisted installation...

  • Page 6: Intelligent Provisioning

    ProLiant (SPP). SPP is a comprehensive systems software and firmware solution for ProLiant servers, server blades, their enclosures. The same solution for HPE Synergy compute modules is now called SSP (Synergy Service Pack). These components are preloaded with a basic set of firmware and OS components that are installed along with Intelligent Provisioning.
  • Page 7 Also, downloading and updating the latest version of Intelligent Provisioning ensures the latest supported features are available. For ProLiant servers, firmware is updated using the Intelligent Provisioning Firmware Update utility. Do not update firmware if the version you are currently running is required for compatibility.

  • Page 8: Accessing Intelligent Provisioning

    1. Open a browser and enter https://<iLO host name or IP address> to log in to the iLO web interface. 2. From the iLO web interface, navigate to the Remote Console & Media Remote Console & Media page. Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...

  • Page 9: F10 Mode Options

    2. On the POST screen, press 3. Enter Intelligent Provisioning, if Host Authentication is disabled in iLO. If Host Authentication is enabled, pass the credentials to use Intelligent Provisioning. Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...

  • Page 10: Using The First Time Setup Wizard

    The first time Intelligent Provisioning runs on a server, the First Time Setup wizard guides you through selecting preferences for your system. The first time you launch Intelligent Provisioning you get the option to select Intelligent Provisioning or the HPE Rapid Setup Software interface.

  • Page 11: Reinstalling From An Iso Image

    Reinstalling from an RPM package (Linux only) Reinstalling from an RPM package (Linux only) Reinstalling from an ISO image Reinstalling from an ISO image About this task About this task Procedure Procedure Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...

  • Page 12: Reinstalling From An Rpm Package (Linux Only)

    1. Download the RPM package file for the latest Intelligent Provisioning recovery RPM package from the SDR website (). 2. Execute the command: rpm -i firmware-intelligentprovisioning-<version>.x86_64.rpm 3. Execute the command: cd /usr/lib/x86_64-linux-gnu/firmware-intelligentprovisioning-ip-<version>/ 4. Execute the command: Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...

  • Page 13: Server Support And Special Characters

    Server support and special characters Server support and special characters HPE Synergy Servers do not support operating system installations with Intelligent Provisioning. These servers do support the maintenance features, except deploying the operating systems installations. You can only use special characters in passwords. Do not use special characters in any other data fields. Special characters, punctuation, and spaces are not supported in any pathname.
  • Page 14 2. A Proxy Setting Window prompts. Configure the Proxy Setting if you need it else skip it. 3. Select an Install Source from the icons. The options and the required information and action for each are described in the following table. Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...
  • Page 15 IMPORTANT: If an unsupported media device is selected, you will not be able to continue to the next screen. To resolve IMPORTANT: the issue, remove the unsupported media device, and make sure that you have a supported install source when prompted. Configure Installation Settings Configure Installation Settings Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...
  • Page 16 SUSE Linux Enterprise Server Red Hat Enterprise Linux NOTE: NOTE: Certain ProLiant servers require an HPE Customized image for a successful VMware ESXi installation. For more information or to download an image, see the Hewlett Packard Enterprise website at https://www.hpe.com/info/esxidownload. https://www.hpe.com/info/esxidownload 2.

  • Page 17: Configure Controller

    8. Under, Create Logical Drive you can view the drive information. 9. If you want to delete the current allocation, click Clear all array. Select OS drive and set partition Select OS drive and set partition Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...
  • Page 18 While the user can only make change on /home partition, the rest of the partitions are crucial for maintenance and should not be changed. For Red Hat Enterprise Linux system: Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...
  • Page 19 Should see an editable row at the top of the table. d. Enter the data in the following fields: Mount Point Size File System Type: for SUSE/Red Hat, user can have the following choices: btrfs ext2 ext3 ext4 Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...

  • Page 20: Reviewing Your Settings

    A EULA might be displayed. If you attempt to deploy an OS on a server with no installed drives, it will show up an error message stating Rapid Setup did not Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...

  • Page 21: About Raid Arrays

    (for printing or image editing, for example) or when cost is the most important consideration. The minimum number of drives required is one. Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...
  • Page 22 A minimum of two drives is required. When the array contains only two physical drives, the fault-tolerance method is known as RAID 1. Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...
  • Page 23 No data is lost when a drive fails, as long as no failed drive is mirrored to another failed drive. Up to half of the physical drives in the array can fail. Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...
  • Page 24 RAID 50 is a nested RAID method in which the constituent drives are organized into several identical RAID 5 logical drive sets (parity groups). The smallest possible RAID 50 configuration has six drives organized into two parity groups of three drives each. Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...
  • Page 25 The usable capacity is C x (n - 2) where C is the drive capacity with n drives in the array. A minimum of 4 drives is required. Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...
  • Page 26 Up to 2n physical drives can fail (where n is the number of parity groups) without loss of data, as long as no more than two failed drives are in the same parity group. Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...

  • Page 27: Dedicated Spare

    The following maintenance tasks are not supported on an HPE Synergy compute module: Downloading Active Health System data Updating firmware Using iLO Configuration Utility To perform these tasks on an HPE Synergy compute module, you must use HPE OneView. Subtopics Subtopics Updating firmware...
  • Page 28 (without inserting a new line), then put the text file into USB and plug-in to server. About this task About this task HPE servers and their installed hardware options are preloaded with the latest firmware. However, updated firmware might be available and necessary. You can use Intelligent Provisioning to find and deploy available updates. NOTE: NOTE: You can update the Firmware without registering on HPE.
  • Page 29 In the Network Settings tab, enter the following details: Choose network interface for updates and installs Use Proxy, and provide proxy details. DHCP Auto-Configuration, IPv4/IPv6 switch and provide the configuration details. Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...

  • Page 30: Downloading Active Health System Data

    About this task About this task HPE Support uses the Active Health System (AHS) log file for problem resolution. Use the Active Health System Log Active Health System Log screen to download AHS telemetry data from the server onto a USB key in the form of an AHS log file case number or a default string with an .ahs extension.

  • Page 31: Uploading An Ahs Log To Ahsv

    The Intelligent Provisioning Deployment Settings page enables you to create server configuration packages. You can deploy the packages using a USB key or iLO Scripting to one or more ProLiant servers or HPE Synergy compute modules. Using Deployment Settings is an alternative to using the Scripting Toolkit or iLO RESTful Interface Tool.

  • Page 32: Creating A Deployment Settings Package

    8. Enter Hardware Validation Tool— Select Hardware Validation Tool options for each deployment. 9. Click Save button to save the profile. Using Deployment Settings package to configure a single server Using Deployment Settings package to configure a single server Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...
  • Page 33 ROM Settings Hardware Validation Tool Click the Delete icon to delete the selected deployment. Click Download to download the performance package to a network share or a USB drive. Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...

  • Page 34: Using The Bios Configuration (Rbsu) Utility

    The BIOS configuration page allows you to change some system configurations from Intelligent Provisioning. The options available differ based on the system components. For a description of RBSU options, see the UEFI System Utilities User Guide for HPE ProLiant Gen11 Servers and HPE Synergy posted at https://www.hpe.com/support/UEFIGen11-UG-en...
  • Page 35 If you are not assigned this privilege, you can view your own settings and change your own password. For more information, see HPE iLO 5 User Guide posted at https://www.hpe.com/support/ilo-docs https://www.hpe.com/support/ilo-docs. Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...

  • Page 36: Reset Options

    The following privileges are not available through the iLO5 Configuration Utility in the UEFI System Utilities: Recovery Set Login 3. Click Update User button to save configuration. Reset Options Reset Options Procedure Procedure Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...

  • Page 37: Configuring Intelligent Storage

    The operation will execute on the next reboot 11. Reboot the machine and let the operation take effect. Configuring an array or logical drive Configuring an array or logical drive Procedure Procedure Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...

  • Page 38: About Hardware Validation Tool

    The Hardware Validation Tool performs discovery on the components in your system and then displays the results. You can: Test the system View test results Export test results Subtopics Subtopics Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...

  • Page 39: Using The Hardware Validation Tool

    In this document we will cover only the access method from Intelligent Provisioning. Prerequisites for initiating the One-button secure erase Prerequisites for initiating the One-button secure erase process process Procedure Procedure 1. An active iLO Advanced license is installed. Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...
  • Page 40 The server reboots and the BIOS deletes the data that it controls. After the BIOS finishes this process, the system powers off. iLO then deletes the remaining items. If errors occur when individual components are erased, an Integrated Management Log (IML) entry is logged for each error and you Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...
  • Page 41 The overall progress of the operation can be viewed from the Lifecycle Management page, which is accessible from the iLO web interface. This page is not accessible during an iLO reset. On HPE Synergy servers, the iLO network settings might be reassigned after the process is complete, and the system might power on.
  • Page 42 Prerequisites Prerequisites NOTE: NOTE: The One-button secure erase report can only be accessed from iLO. Configure iLO Settings privilege The One-button secure erase process completed on the server. Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...
  • Page 43 The system will boot with the most recent BIOS revision flashed. Intelligent Provisioning will not boot and must be reinstalled. Hardware components that are reverted to the factory state Hardware components that are reverted to the factory state Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...
  • Page 44 If an HDD does not support the Purge function, does One-button secure erase attempt to purge it? No. One-button secure erase skips a drive that does not support the purge function. Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...
  • Page 45 Date, Time, Time zone, and DST are reset to defaults. TPM Clear + Clear NV indices + Delete All data in TPM is cleared including any Platform Symmetric key nonvolatile information. Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...
  • Page 46 NVM subsystem is erased. These drives might be connected to the HPE SR and MR controllers or the Chipset SATA controller. Supported devices that fail the erase process and unsupported devices are not erased securely. These devices might contain sensitive data.

  • Page 47: System Erase And Reset Options

    Intelligent Provisioning Preferences Clear Intelligent Provisioning preferences. Active Health System logs Clears all AHS log files. Creating a RAID configuration with SSA Creating a RAID configuration with SSA Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...

  • Page 48: Using Ssa

    1. On the Intelligent Provisioning home screen, click Perform Maintenance 2. Select SR Storage Administrator from the maintenance options. The Smart Storage Administrator window is displayed. Subtopics Subtopics Configuration Configuration Configuration Configuration Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...

  • Page 49: Using The Usb Key Utility

    The USB Key Utility is a Windows application that copies Intelligent Provisioning or SPP contents, and other CD or DVD images to a USB flash drive. After copying data to the USB flash drive, you can run Intelligent Provisioning or SPP from the USB flash drive instead of from a Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...

  • Page 50: Basic Troubleshooting Techniques

    A browser does not import a deployment profile correctly Cannot create a custom partition size Cannot create a custom partition size Intelligent Provisioning cannot launch One-Button secure erase Intelligent Provisioning cannot launch One-Button secure erase Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...
  • Page 51 There is an issue with the current Intelligent Provisioning files. Action Action 1. Download the Intelligent Provisioning ISO image and the USB Key Utility from hpe.com. See Using the USB Key Utility for more information. 2. Create a bootable USB key, and then copy the ISO image.

  • Page 52: Accessing Version Information In Deployment Settings

    A browser does not import a deployment profile correctly Symptom Symptom Intelligent Provisioning does not import a deployment profile correctly. Action Action Verify that the profile is saved as a Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...

  • Page 53: Cannot Create A Custom Partition Size

    One-Button secure erase is unsuccessful or reports errors Symptom Symptom One-button secure erase reports errors for one or more components in the system, and does not successfully erase the system. Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...

  • Page 54: One-Button Secure Erase Succeeds But Some Drives Are Not Erased

    Action Action Configure SNMP, AlertMail, or Redfish alerts in iLO to receive error notifications during One-button secure erase. Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...

  • Page 55: Troubleshooting Linux-Specific Issues

    Enable usb_storage by executing command modprobe usb-storage . Unable to install Red Hat Enterprise Linux with secure boot enabled Unable to install Red Hat Enterprise Linux with secure boot enabled Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...

  • Page 56: Troubleshooting Vmware-Specific Issues

    Cause VMware OS installed on HDD continuously reboots if a USB is connected to SUT. Action Action 1. Remove the USB device. 2. Continue the installation. Websites Websites Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...

  • Page 57: Support And Other Resources

    Information to collect Technical support registration number (if applicable) Product name, model or version, and serial number Operating system name and version Firmware version Error messages Product-specific reports and logs Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...

  • Page 58: Accessing Updates

    IMPORTANT: IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Onepass set up with relevant entitlements. Remote support Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which initiates a fast and accurate resolution based on the service level of your product.

  • Page 59: Warranty Information

    Feedback button and icons (located at the bottom of an opened document) on the Hewlett Packard Enterprise Support Center portal (https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc) to send any errors, suggestions, or comments. All document information is captured by the process. Intelligent Provisioning 4.20 User Guide for HPE ProLiant and Synergy Gen11 Servers...

This manual is also suitable for:

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