Page 1 HPE ProLiant DL360 Gen10 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Page 2 © Copyright 2018-2020 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Page 3: Table Of Contents
Hot-plug drive LED definitions.....................................26 NVMe SSD LED definitions..................................... 27 uFF drive components and LEDs..................................28 Hot-plug fans..........................................29 HPE Smart Array P824i-p MR Gen10 Controller............................31 HPE InfiniBand HDR/Ethernet 940QSFP 56x16 adapter LEDs.......................32 DSC-25 2-port SFP28 card ports and LEDs..............................32 Operations........................35 Power up the server........................................
Page 4 Installing a 2 SFF SAS/SATA drive cage............................72 Installing a 2 SFF NVMe drive cage option..........................74 Installing a 2 SFF HPE Smart Carrier M.2 (SCM) drive cage....................77 Installing an 8 SFF display port/USB/optical blank option....................80 Installing the 4 LFF optical drive option................................. 81 Installing the rear drive riser cage option...............................84...
Page 5 Installing an HPE Smart Array P816i-a SR Gen10 Controller option............... 111 Installing an HPE Smart Array P824i-p MR Gen10 controller in a configured server........114 Installing the operating system with the HPE Smart Array MR Gen10 P824i-p controller driver..115 Processor and heatsink options..................................116 Installing a processor heatsink assembly...........................116...
Page 6 Environmental specifications....................................172 Server specifications........................................172 Power supply specifications....................................173 HPE 500W Flex Slot Platinum Hot-plug Low Halogen Power Supply..............173 HPE 800W Flex Slot Platinum Hot-plug Low Halogen Power Supply..............174 HPE 800W Flex Slot Titanium Hot-plug Low Halogen Power Supply..............175 HPE 800W Flex Slot Universal Hot-plug Low Halogen Power Supply..............
Page 7: Component Identification
Component identification Front panel components 8 SFF Item Description Serial label pull tab Display port (optional) Optical drive (optional) USB 2.0 port (optional) USB 3.0 port iLO Service Port The operating system does not recognize this port as a USB port. SAS/SATA drive bays 4 LFF Item...
Page 8 Item Description iLO Service Port The operating system does not recognize this port as a USB port. USB 3.0 port SAS/SATA drive bays 10 SFF NVMe/SAS Combo Item Description Serial label pull tab Systems Insight Display (optional) USB 3.0 port SAS/SATA/NVMe drive bays When the 10 SFF NVMe/SAS backplane option is installed, NVMe drives must be installed in bays 9 and 10.
Page 9: Front Panel Leds And Buttons
Front panel LEDs and buttons 8 SFF/10 SFF Item Description Status UID button/LED Solid blue = Activated Flashing blue: • 1 Hz = Remote management or firmware upgrade in progress • 4 Hz = iLO manual reboot sequence initiated • 8 Hz = iLO manual reboot sequence in progress Off = Deactivated Power On/Standby button and...
Page 10 When all four LEDs described in this table flash simultaneously, a power fault has occurred. Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has occurred, or the power button cable is disconnected. If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health status.
Page 11: Uid Button Functionality
The UID button can be used to display the Server Health Summary when the server will not power on. For more information, see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website. Front panel LED power fault codes The following table provides a list of power fault codes, and the subsystems that are affected.
Page 12 Description Status Processor LEDs Off = Normal Amber = Failed processor DIMM LEDs Off = Normal Amber = Failed DIMM or configuration issue Fan LEDs Off = Normal Amber = Failed fan or missing fan NIC LEDs Off = No link to network Solid green = Network link Flashing green = Network link with activity If power is off, the front panel LED is not active.
Page 13: Systems Insight Display Combined Led Descriptions
Description Status Over temp LED Off = Normal Amber = High system temperature detected Amp Status LED Off = AMP modes disabled Solid green = AMP mode enabled Solid amber = Failover Flashing amber = Invalid configuration Power cap LED Off = System is in standby, or no cap is set.
Page 14 Systems Insight Display LED Health LED System power Status and color DIMM (amber) Amber Green DIMM in slot X is in a pre-failure condition. Over temp (amber) Amber Green The Health Driver has detected a cautionary temperature level. Over temp (amber) Amber The server has detected a hardware critical temperature level.
Page 15: Rear Panel Components
Rear panel components Item Description Slot 1 PCIe3 Slot 2 PCIe3 Slot 3 PCIe3 (optional - requires second processor) Power supply 2 (PS2) Power supply 1 (PS1) Video port NIC ports (if equipped) iLO Management Port Serial port (optional) USB 3.0 ports FlexibleLOM (optional) Rear panel LEDs Component identification...
Page 16 Item Description Status UID LED Solid blue = Identification is activated. Flashing blue = System is being managed remotely. Off = Identification is deactivated. iLO 5/standard NIC Solid green = Activity exists. activity LED Flashing green = Activity exists. Off = No activity exists. iLO 5/standard NIC Solid green = Link exists.
Page 17: System Board Components
System board components Item Description FlexibleLOM connector Primary (processor 1) PCIe riser connector System maintenance switch Front display port/USB 2.0 connector x4 SATA port 1 x4 SATA port 2 x2 SATA port 3 x1 SATA port 4 Front power/USB 3.0 connector Optical/SATA port 5 Energy pack connector microSD card slot...
Page 18: System Maintenance Switch Descriptions
System maintenance switch descriptions Position Default Function Off = iLO security is enabled. On = iLO security is disabled. Reserved Reserved Reserved Off = Power-on password is enabled. On = Power-on password is disabled. 1, 2, 3 Off = No function On = Restore default manufacturing settings Reserved —...
Page 19: Dimm Label Identification
DIMM label identification To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps you to use the label to locate specific information about the DIMM. Item Description Example Capacity 8 GB 16 GB 32 GB 64 GB 128 GB...
Page 20: Nvdimm Identification
R = RDIMM (registered) L = LRDIMM (load reduced) E = Unbuffered ECC (UDIMM) For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/support/ DDR4SmartMemoryQS). NVDIMM identification NVDIMMs are supported only when first-generation Intel Xeon Scalable processors are installed on the server.
Page 21 — For more information about NVDIMMs, see the product QuickSpecs on the Hewlett Packard Enterprise website (http:// www.hpe.com/info/qs). NVDIMM 2D Data Matrix barcode The 2D Data Matrix barcode is on the right side of the NVDIMM label and can be scanned by a cell phone or other device.
Page 22: Nvdimm Led Identification
NVDIMM LED identification Item LED description LED color Power LED Green Function LED Blue NVDIMM-N LED combinations State Definition NVDIMM-N Power LED NVDIMM-N Function LED (green) (blue) AC power is on (12V rail) but the NVM controller is not working or not ready. AC power is on (12V rail) and the NVM controller is ready.
Page 23: Hpe Persistent Memory Module Label Identification
NMA1XBD512G2S Capacity 128 GB 256 GB 512 GB QR code Includes part number and serial number For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/support/persistentmemoryQS). Component identification...
Page 24: Processor, Heatsink, And Socket Components
Processor, heatsink, and socket components Item Description Heatsink nuts Processor carrier Pin 1 indicator Heatsink guide/keying feature Alignment post Heatsink keying frame Symbol also on the processor and frame. Device numbers 8 SFF device bay numbering Component identification...
Page 25 NVMe and SAS drives. Optional rear device bay numbering The optional rear device bay supports either 1 SFF drive in a SmartDrive carrier, or 2 uFF M.2 drives in an HPE Smart Carrier M.2 (SCM).
Page 26: Hot-Plug Drive Led Definitions
Hot-plug drive LED definitions Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating green Drive activity. No drive activity. Do not remove Solid white Do not remove the drive.
Page 27: Nvme Ssd Led Definitions
NVMe SSD LED definitions The NVMe SSD is a PCIe bus device. A device attached to a PCIe bus cannot be removed without allowing the device and bus to complete and cease the signal/traffic flow. CAUTION: Do not remove an NVMe SSD from the drive bay while the Do not remove LED is flashing. The Do not remove LED flashes to indicate that the device is still in use.
Page 28: Uff Drive Components And Leds
Item Status Definition Flashing white The drive ejection request is pending. The drive has been ejected. Power Solid green Do not remove the drive. The drive must be ejected from the PCIe bus prior to removal. Flashing green The drive ejection request is pending. The drive has been ejected.
Page 29: Hot-Plug Fans
Item Description Status Drive status LED • Off—The drive is not configured by a RAID controller • Solid green—The drive is a member of one or more logical drives • Flashing green (4 Hz)—The drive is operating normally and has activity •...
Page 30 They are also required for ASHRAE-compliant configurations. For more information on ASHRAE- compliant configurations, see the Hewlett Packard Enterprise website http://www.hpe.com/servers/ASHRAE. The server supports variable fan speeds. The fans operate at minimum speed until a temperature change requires a fan speed increase to cool the server.
Page 31: Hpe Smart Array P824I-P Mr Gen10 Controller
HPE Smart Array P824i-p MR Gen10 Controller Components Item Description Internal SAS port 1i Internal SAS port 2i Internal SAS port 3i Internal SAS port 4i Controller backup power cable connector Internal SAS port 5i Internal SAS port 6i Component identification...
Page 32: Hpe Infiniband Hdr/Ethernet 940Qsfp 56X16 Adapter Leds
HPE InfiniBand HDR/Ethernet 940QSFP 56x16 adapter LEDs Link LED status Description A link has not been established. Solid amber Active physical link exists Blinking amber 4 Hz blinking amber indicates a problem with the physical link. Solid green A valid logical (data activity) link exists with no active traffic.
Page 33 LEDs The HPE for Pensando DSP DSC-25 2p SFP28 Card is a dual-port, single-slot, half-height, half-length (HHHL) SFP28 network adapter. It has LEDs for Link (L) and Activity (A) for each port. A half-height bracket is shown in the following illustration with SFP28 ports and LEDs.
Page 34 Item Status Description Flashing green Passing traffic; flashing frequency indicates traffic intensity Solid amber Link fault System status LED System is not powered Solid amber Power is up, software has not booted yet Solid green System is up and fully operational Component identification...
Page 35: Operations
Operations Power up the server To power up the server, use one of the following methods: • Press the Power On/Standby button. • Use the virtual power button through iLO. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs.
Page 36: Remove The Server From The Rack
WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack. The sliding rails could pinch your fingers. 5. After performing the installation or maintenance procedure, slide the server into the rack: a.
Page 37: Remove The Hot-Plug Fan
The access panel slides to a closed position. 3. Tighten the security screw on the latch, if needed. Remove the hot-plug fan Procedure 1. Observe the following alert: IMPORTANT: After removing a high-performance (dual-rotor) fan, install or replace the fan within 60 seconds. Otherwise, the server will shut down gracefully.
Page 38: Remove The Primary Pci Riser Cage
CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations. To replace the component, reverse the removal procedure.
Page 39: Install The Primary Pci Riser Cage
Install the primary PCI riser cage Procedure 1. Install the PCI riser cage. 2. Install the access panel (Install the access panel). 3. Install the server into the rack (Installing the server into the rack). 4. Connect each power cord to the server. 5.
Page 40: Remove The Secondary Pci Riser Cage
Remove the secondary PCI riser cage Procedure Observe the following alert: CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. Back up all server data. Power down the server (Power down the server).
Page 41: Install The Secondary Pci Riser Cage
Install the secondary PCI riser cage Procedure 1. Install the PCI riser cage. 2. If needed, install expansion boards (Installing an expansion board in the secondary riser cage). 3. Install the access panel (Install the access panel). 4. Install the server into the rack (Installing the server into the rack). 5.
Page 42: Remove The 8 Sff Drive Backplane
Remove the 8 SFF drive backplane Procedure 1. Back up all server data. 2. Power down the server (Power down the server). 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4.
Page 43 Operations...
Page 44: Setup
Delivered by experienced, certified engineers, Hewlett Packard Enterprise support services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. Hewlett Packard Enterprise support services let you integrate both hardware and software support into a single package. A number of service level options are available to meet your business and IT needs.
Page 45: Temperature Requirements
CAUTION: To prevent improper cooling and damage to the equipment, do not block the ventilation openings. When vertical space in the rack is not filled by a server or rack component, the gaps between the components cause changes in airflow through the rack and across the servers. Cover all gaps with blanking panels to maintain proper airflow. CAUTION: Always use blanking panels to fill empty vertical spaces in the rack.
Page 46: Electrical Grounding Requirements
CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply. This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure. Electrical grounding requirements The server must be grounded properly for proper operation and safety.
Page 47: Server Warnings And Cautions
CAUTION: If the DC connection exists between the earthed conductor of the DC supply circuit and the earthing conductor at the server equipment, the following conditions must be met: • This equipment must be connected directly to the DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected.
Page 48: Rack Warnings
WARNING: To reduce the risk of fire or burns after removing the energy pack: • Do not disassemble, crush, or puncture the energy pack. • Do not short external contacts. • Do not dispose of the energy pack in fire or water. After power is disconnected, battery voltage might still be present for 1s to 160s.
Page 49: Identifying The Contents Of The Server Shipping Carton
WARNING: When installing a server in a telco rack, be sure that the rack frame is adequately secured at the top and bottom to the building structure. Identifying the contents of the server shipping carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server.
Page 50: Operating System
Failure to observe UEFI requirements for ProLiant Gen10 servers can result in errors installing the operating system, failure to recognize boot media, and other boot failures. For more information on these requirements, see the HPE UEFI Requirements on the Hewlett Packard Enterprise website.
Page 51: Selecting Boot Options In Uefi Boot Mode
Selecting boot options in UEFI Boot Mode On servers operating in UEFI Boot Mode, the boot controller and boot order are set automatically. Procedure 1. Press the Power On/Standby button. 2. During the initial boot: • To modify the server configuration ROM default settings, press the F9 key in the ProLiant POST screen to enter the UEFI System Utilities screen.
Page 52: Hardware Options Installation
Hewlett Packard Enterprise product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs). Introduction Install any hardware options before initializing the server. If multiple options are being installed, read the installation instructions for all the hardware options to identify similar steps and streamline the installation process.
Page 53: Memory Options
DIMMs can cause the server to halt during BIOS initialization. All memory installed in the server must be of the same type. DIMM and NVDIMM population information For specific DIMM and NVDIMM population information, see the DIMM population guidelines on the Hewlett Packard Enterprise website (http://www.hpe.com/docs/memory-population-rules). Hardware options installation...
Page 54: Dimm-Processor Compatibility
Second-generation Intel Xeon Scalable processors support DDR4-2933 DIMMs. Mixing DIMM types is not supported. Install only the supported DDR4-2666 or DDR4-2933 DIMMs in the server. HPE SmartMemory speed information For more information about memory speed information, see the Hewlett Packard Enterprise website (https:// www.hpe.com/docs/memory-speed-table).
Page 55: Hpe 16Gb Nvdimm Option
The server can support up to 12 NVDIMMs in 2 socket servers (up to 192GB) and up to 24 NVDIMMs in 4 socket servers (up to 384GB). The HPE Smart Storage Battery provides backup power to the memory slots allowing data to be moved from the DRAM portion of the NVDIMM to the Flash portion for persistence during a power down event.
Page 56 CAUTION: Unlike traditional storage devices, NVDIMMs are fully integrated in with the ProLiant server. Data loss can occur when system components, such as the processor or HPE Smart Storage Battery, fails. HPE Smart Storage battery is a critical component required to perform the backup functionality of NVDIMMs. It is important to act when HPE Smart Storage Battery related failures occur.
Page 57 Installing an energy pack in the 10 SFF SAS/SATA/NVMe Combo backplane configuration • Install any components removed to access the DIMM slots and the HPE Smart Storage Battery. 10. Install the access panel. 11. Slide or install the server into the rack.
Page 58 (such as disintegrate, pulverize, melt, incinerate, or shred) The NVDIMM-N Sanitize options are intended to meet the Purge level. For more information on sanitization for NVDIMMs, see the following sections in the HPE 16GB NVDIMM User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/nvdimm-docs): •...
Page 59: Hpe Persistent Memory Option
NVDIMMs . HPE Persistent Memory option HPE Persistent Memory, which offers the flexibility to deploy as dense memory or fast storage and features Intel Optane persistent memory, enables per-socket memory capacity of up to 3.0 TB. HPE Persistent Memory, together with traditional volatile DRAM DIMMs, provide fast, high-capacity, cost-effective memory and storage to transform big data workloads and analytics by enabling data to be stored, moved, and processed quickly.
Page 60 Installing HPE Persistent Memory modules Use this procedure only for new HPE Persistent Memory module installations. If you are migrating this HPE Persistent Memory module from another server, see the HPE Persistent Memory User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/persistentmemory-docs).
Page 61 DIMM or HPE Persistent Memory module with the corresponding notches in the slot before installing the component. Do not force the DIMM or HPE Persistent Memory module into the slot. When installed properly, not all DIMMs or HPE Persistent Memory modules will face in the same direction.
Page 62: Installing A High-Performance Fan
• HPE Persistent Memory Management Utility—The HPE Persistent Memory Management Utility is a desktop application used to configure the server for HPE Persistent Memory, as well as evaluate and monitor the server memory configuration layout. For more information, see the HPE Persistent Memory User Guide on the Hewlett Packard Enterprise website (https:// www.hpe.com/info/persistentmemory-docs).
Page 63 The high-performance fans are used for 8-SFF and 10 SFF drive configurations. They are also required for the 10 SFF SAS/SATA/NVMe Combo backplane option and for ASHRAE compliant configurations. For more information on ASHRAE compliant configurations, see the Hewlett Packard Enterprise website. Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit...
Page 64: Drive Options
Install high-performance fans in each of the seven fan bays. If needed, ensure each fan is securely installed by pressing the tab. Do not press on other areas of the fan. Install the access panel (Install the access panel). 10. Slide the server into the rack. 11.
Page 65: Hot-Plug Drive Guidelines
• The system automatically sets all device numbers. • If only one hard drive is used, install it in the bay with the lowest device number. • Drives should be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same drive array.
Page 66: Removing A Hot-Plug Sas Or Sata Hard Drive
3. Install the drive. 4. Determine the status of the drive from the drive LED definitions (Hot-plug drive LED definitions). Removing a hot-plug SAS or SATA hard drive CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.
Page 67 Prerequisites NVMe drives are supported in the 8SFF and 10 SFF server configurations. Before installing this option, be sure you have the following: The components included with the hardware option kit Procedure 1. Observe the following alert: CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
Page 68: Removing And Replacing An Nvme Drive
Installing a uFF drive and SCM drive carrier IMPORTANT: Not all drive bays support the drive carrier. To find supported bays, see the server QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs). Procedure 1. If needed, install the uFF drive into the drive carrier.
Page 69: Removing And Replacing A Uff Drive
3. Install the drives. Push firmly near the ejection handle until the latching spring engages with the drive bay. 4. Power on the server. To configure the drive, use HPE Smart Storage Administrator. Removing and replacing a uFF drive Procedure 1.
Page 70: Installing An 8 Sff Optical Drive
To remove the drive carrier: To replace the component, reverse the removal procedure. Installing an 8 SFF optical drive Prerequisites Before installing an optical drive, be sure the 8 SFF display port/USB/optical blank option is installed. For more information, see Installing an 8 SFF display port/USB/optical blank option. Procedure 1.
Page 71 2. Install the optical drive. 3. Connect the optical drive cable. Hardware options installation...
Page 72: Universal Media Bay Options
Hewlett Packard Enterprise recommends installing the P816i-a controller to support 10 SAS/SATA drives. For more information, see Installing an HPE Smart Array P816i-a SR Gen10 Controller option. Additional controller options are available. For more information, see the HPE DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10).
Page 73 Observe the following: NOTE: The following information describes the standard cable routing for this component. For more information on optional cable routing, see the HPE ProLiant DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10). Route and connect the data cable.
Page 74: Installing A 2 Sff Nvme Drive Cage Option
10. Route and connect the power cable. 11. Install the access panel (Install the access panel). 12. Install the server in the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15.
Page 75 • The components included with the hardware option kit • T-10 Torx screwdriver • T-15 Torx screwdriver • Additional cables, as needed. For more information, see SFF cables. • NVMe drives For more information, contact a Hewlett Packard Enterprise authorized reseller. Procedure Back up all server data.
Page 76 11. Observe the following: NOTE: The following information describes the standard cable routing for this component. For more information on optional cable routing, see the HPE ProLiant DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10). 12. Route and connect the data cable.
Page 77: Installing A 2 Sff Hpe Smart Carrier M.2 (Scm) Drive Cage
Prerequisites Hewlett Packard Enterprise recommends installing the P816i-a controller to support more than eight SAS/SATA drives. Additional controller options are available. For more information, see the HPE DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10). Before installing this option, be sure you that have the following: •...
Page 78 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: a. Extend the server from the rack (Extend the server from the rack). b. Remove the server from the rack (Remove the server from the rack). Remove the access panel (Remove the access panel).
Page 79 NOTE: The following information describes the standard cable routing for this component. For more information on optional cable routing, see the HPE ProLiant DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10). Route and connect the data cable.
Page 80: Installing An 8 Sff Display Port/Usb/Optical Blank Option
Installing an 8 SFF display port/USB/optical blank option Prerequisites Before installing this option, be sure that you have the following: • The components included with the hardware option kit • T-10 Torx screwdriver • An optical drive, if installing For more information, contact a Hewlett Packard Enterprise authorized reseller. Procedure Back up all server data.
Page 81: Installing The 4 Lff Optical Drive Option
Route and connect the data cable. If needed, install an optical drive (Installing an 8 SFF optical drive). 10. Install the access panel (Install the access panel). 11. Install the server in the rack. 12. Connect each power cord to the server. 13.
Page 82 • The components included with the hardware option kit • T-10 Torx screwdriver • LFF optical cable option kit • An optical drive For more information, contact a Hewlett Packard Enterprise authorized reseller. Procedure Back up all server data. Power down the server (Power down the server). Remove all power: a.
Page 83 Observe the following: NOTE: The following information describes the standard cable routing for this component. For more information on optional cable routing, see the HPE ProLiant DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10). Connect the optical drive cable to the optical drive backplane and to the SATA optical/storage drive connector.
Page 84: Installing The Rear Drive Riser Cage Option
Installing the rear drive riser cage option The rear drive riser cage option supports low-profile PCI riser options in slot 2. Prerequisites Before installing this option, be sure you have the following: • The components included with the hardware option kit •...
Page 85 If installed, remove the slot 2 bracket from the primary riser cage. If needed, install the riser board removed in step 7 on the rear drive riser cage bracket. 10. Install the drive cage on the riser cage. Hardware options installation...
Page 86 11. If needed, install the riser cage bracket on the rear drive riser cage. 12. If needed, install an expansion board (Installing an expansion board in the primary riser cage). 13. Install the rear drive riser cage in the primary riser cage position. 14.
Page 87: Primary Pci Riser Cage Options
Hewlett Packard Enterprise recommends using embedded SATA solutions when connecting the cable. Other options exist. For more information, see the HPE DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10). 15. Install drives or blanks (Drive options).
Page 88 Procedure Back up all server data. Power down the server (Power down the server). Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: a. Extend the server from the rack (Extend the server from the rack). b.
Page 89: Installing The Sata M.2 2280 Riser Option
10. Install the following, as needed: Expansion boards (Installing an expansion board in the primary riser cage) • • GPU (Installing an accelerator or GPU in the primary riser cage) • Controllers (Smart Array controller options) 11. Install the riser cage (Install the primary PCI riser cage). 12.
Page 90 Remove the access panel (Remove the access panel). Remove the primary PCI riser cage (Remove the primary PCI riser cage). If needed, remove any expansion boards installed in the riser cage. Remove the existing riser board from the riser cage. Install the M.2 riser board.
Page 91: Installing An Expansion Board In The Primary Riser Cage
11. Install the following, as needed: Expansion boards (Installing an expansion board in the primary riser cage) • • Controllers (Smart Array controller options) 12. Install the primary PCI riser cage (Install the primary PCI riser cage). 13. Install the access panel (Install the access panel). 14.
Page 92 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: a. Extend the server from the rack. b. Remove the server from the rack. Remove the access panel. Remove the primary PCI riser cage.
Page 93: Installing An Accelerator Or Gpu In The Primary Riser Cage
• The components included with the hardware option kit • HPE DL360 Gen10 CPU1 Cable Kit (If installing a high-powered GPU kit) Procedure Observe the following alerts: WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 94: Secondary Pci Riser Options
Install the card in the x16 slot in the primary PCI riser cage position. If installing a GPU requiring greater than 75 W, connect the power cable to the primary riser power connector. 10. If the card requires rear support, install the GPU support bracket. 11.
Page 95 Prerequisites This option requires a dual processor configuration. Before installing this option, be sure you have the following: • The components included with the hardware option kit • Any expansion boards or controllers you plan to install • T-10 Torx screwdriver •...
Page 96 Lift and remove the secondary riser cage latch. Use a T-15 Torx screwdriver to remove the riser cage screw. Install the full height PCIe x16 riser cage latch. Use a T-15 Torx screwdriver to remove the riser cage screw. Hardware options installation...
Page 97 10. Install the riser cage. 11. Install one of the following, as needed: • Expansion boards (Installing an expansion board in the secondary riser cage) • GPU (Installing an accelerator or GPU in the secondary riser cage) Controllers (Smart Array controller options) •...
Page 98: Installing A Secondary Low-Profile Pcie Slot Riser Cage Option
Installing a secondary low-profile PCIe slot riser cage option When installed, this riser cage provides an additional low profile slot and supports half-length/half-height expansion boards. Prerequisites This option requires a dual processor configuration. Before installing this option, be sure that you have the following: The components included with the hardware option kit Procedure Observe the following alerts:...
Page 99: Installing An Expansion Board In The Secondary Riser Cage
Install one of the following, as needed: Expansion boards (Installing an expansion board in the secondary riser cage) • Controllers (Smart Array controller options) • Install the access panel (Install the access panel). 10. Install the server into the rack (Installing the server into the rack). 11.
Page 100 CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause electrostatic discharge. Back up all server data. Power down the server (Power down the server). Remove all power: a. Disconnect each power cord from the power source. b.
Page 101 • Full-length Install the expansion board. Hardware options installation...
Page 102: Installing An Accelerator Or Gpu In The Secondary Riser Cage
10. Connect any required internal or external cables to the expansion board. 11. Install the access panel (Install the access panel). 12. Install the server in the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15.
Page 103 CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause electrostatic discharge. Back up all server data. Power down the server (Power down the server). Remove all power: a. Disconnect each power cord from the power source. b.
Page 104: Smart Array Controller Options
11. Install the card in the riser cage, and then connect any required cables, if applicable. 12. If installing a GPU requiring greater than 75 W, connect the power cable to the primary riser power connector. 13. Install the access panel (Install the access panel). 14.
Page 105: Installing An Hpe Smart Array P408I-A Sr Gen10 Controller Option
• The controller data sheet on the Hewlett Packard Enterprise website (https://www.hpe.com/h20195/V2/ Getdocument.aspx?docname=a00017196enw) • The controller QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Installing an HPE Smart Array P408i-a SR Gen10 Controller option Prerequisites Before installing this option, be sure that you have the following: •...
Page 106 Connect the cables. Additional cabling options are available. For more information, see the HPE DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10). • 8 SFF • 10 SFF SAS/SATA NVMe Combo Hardware options installation...
Page 107 • 4 LFF IMPORTANT: To enable SmartCache or CacheCade in a P-class type-p Smart Array controller, you must: • Connect the controller backup power cable to the controller backup power connector on the system or riser board. • Connect the energy pack cable to the energy pack connector on the system board. Hardware options installation...
Page 108: Installing An Hpe Smart Array P408I-P Sr Gen10 Controller Option
12. Connect each power cord to the power source. 13. Power up the server (Power up the server). Installing an HPE Smart Array P408i-p SR Gen10 Controller option Prerequisites Before installing this option, be sure you that have the following: •...
Page 109 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: a. Extend the server from the rack (Extend the server from the rack). b. Remove the server from the rack (Remove the server from the rack). Remove the access panel (Remove the access panel).
Page 110 10. Install the primary PCI riser cage (Install the primary PCI riser cage). 11. Connect the cables. Additional cabling options are available. For more information, see the HPE DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10).
Page 111: Installing An Hpe Smart Array P816I-A Sr Gen10 Controller Option
15. Connect each power cord to the power source. 16. Power up the server (Power up the server). Installing an HPE Smart Array P816i-a SR Gen10 Controller option Prerequisites Before installing this option, be sure that you have the following: •...
Page 112 Connect the cables. The following illustration shows the 8+2 SFF backplane configuration connected to the controller. Additional cabling options are available. For more information, see the HPE DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10). Hardware options installation...
Page 113 IMPORTANT: To enable SmartCache or CacheCade in a P-class type-p Smart Array controller, you must: • Connect the controller backup power cable to the controller backup power connector on the system or riser board. • Connect the energy pack cable to the energy pack connector on the system board. Install the access panel (Install the access panel).
Page 114: Installing An Hpe Smart Array P824I-P Mr Gen10 Controller In A Configured Server
Installing an HPE Smart Array P824i-p MR Gen10 controller in a configured server Procedure Back up data on the system. Close all applications. Update the server firmware if it is not the latest revision. Do one of the following: •...
Page 115: Installing The Operating System With The Hpe Smart Array Mr Gen10 P824I-P Controller Driver
Installing the operating system with the HPE Smart Array MR Gen10 P824i-p controller driver Prerequisites Ensure that you have the HPE Smart Array MR Gen10 P824i-p controller driver available. Obtain it by extracting it from the SPP (https://www.hpe.com/servers/spp) or by downloading it from the Hewlett Packard Enterprise Support website https://www.support.hpe.com.
Page 116: Processor And Heatsink Options
Installing a processor heatsink assembly The server supports single-processor and dual processor operations. IMPORTANT: Existing HPE ProLiant and HPE Synergy Gen10 server products containing first-generation Intel Xeon Scalable processors may not be upgraded to second-generation Intel Xeon Scalable processors at this time.
Page 117 CAUTION: THE CONTACTS ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the socket or processor, do not touch the contacts. Power down the server (Power down the server). Remove all power: a. Disconnect each power cord from the power source. b.
Page 118: Installing A High-Performance Heatsink
To determine when a high-performance heatsink should be installed in the server, see the server QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Before installing this option, be sure that you have the following: •...
Page 119 CAUTION: The processor assembly must be removed and replaced as a unit. Do not remove the processor from the carrier. CAUTION: When handling the heatsink, always hold it along the top and bottom of the fins. Holding it from the sides can damage the fins. CAUTION: THE CONTACTS ARE VERY FRAGILE AND EASILY DAMAGED.
Page 120 c. Lift the processor heatsink assembly up and away from the system board. d. Turn the processor heatsink assembly over and place it on a work surface with the processor assembly facing up. Release the thermal grease adhesion between the processor assembly and heatsink: a.
Page 121 The processor remains attached to the carrier. Using an alcohol wipe, remove the existing thermal grease from the processor and heatsink. Allow the alcohol to evaporate before continuing. 10. Remove the plastic cover over the thermal grease on the high-performance heatsink. 11.
Page 122: Processor, Heatsink, And Socket Components
Processor, heatsink, and socket components Item Description Heatsink nuts Processor carrier Pin 1 indicator Heatsink guide/keying feature Alignment post Heatsink keying frame Symbol also on the processor and frame. Hardware options installation...
Page 123: Installing The Systems Insight Display Power Module
Installing the Systems Insight Display power module Prerequisites Before installing this option, be sure you have the following: • The components included with the hardware option kit • T-10 Torx screwdriver Procedure Observe the following alerts: WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
Page 124 Using a Torx T-10 screwdriver, remove the Power/UID/USB assembly. • 8 SFF • 4 LFF Hardware options installation...
Page 125 Guide the SID cable through the front of the server. 10. Install the SID module into the front panel. Using a T-10 Torx screwdriver, secure the module to the chassis with the screws from the kit. • 8 SFF Hardware options installation...
Page 126 • 4 LFF 11. Connect the SID cables to the front power button/USB 3.0 connector on the system board. Hardware options installation...
Page 127: Installing The 4 Lff Display Port/Usb Module
Installing the 4 LFF display port/USB module Prerequisites Before installing this option, be sure you have the following: • The components included with the hardware option kit • T-10 Torx screwdriver Procedure Power down the server (Power down the server). Remove all power: a.
Page 128 Install the 4 LFF display port/USB module. Route and connect the cable. Hardware options installation...
Page 129: Installing The Serial Cable Option
Install the access panel (Install the access panel). Install the server in the rack. 10. Connect each power cord to the server. 11. Connect each power cord to the power source. 12. Power up the server (Power up the server). Installing the serial cable option Prerequisites Before installing this option, be sure you have the following:...
Page 130 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: a. Extend the server from the rack (Extend the server from the rack). b. Remove the server from the rack (Remove the server from the rack). Remove the access panel (Remove the access panel).
Page 131: Installing The Chassis Intrusion Detection Switch Option
10. Install the server in the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server (Power up the server). Installing the Chassis Intrusion Detection switch option Prerequisites Before installing this option, be sure you have the following: •...
Page 132 Assemble the connector/cable harness pin openings to the alignment pegs on the DIMM guard. Install the plastic cover on the DIMM guard. Use a T-15 Torx screwdriver to install the DIMM guard, and then connect the cable to the system board. Install the access panel (Install the access panel).
Page 133: Installing The Flexiblelom Option
Installing the FlexibleLOM option Prerequisites Before installing this option, be sure that you have the following: • The components included with the hardware option kit • T-10 Torx screwdriver Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. b.
Page 134: Energy Pack Options
One energy pack option can support multiple devices. An energy pack option is required for P-class Smart Array controllers. Once installed, the status of the energy pack displays in HPE iLO. For more information, see the HPE iLO user guide on the Hewlett Packard Enterprise website (https://www.hpe.com/support/ilo-docs).
Page 135: Hpe Smart Storage Hybrid Capacitor
HPE Smart Array MR controllers 24.23.0-0041 Energy pack option configurations In the HPE ProLiant DL360 Gen10 Server , an energy pack can be installed in two different orientations, depending on configuration: • Installing an energy pack in 8 SFF and 4 LFF configurations •...
Page 136 Installing an energy pack in the 10 SFF SAS/SATA/NVMe Combo backplane configuration Prerequisites The energy pack must be installed in this orientation when the 10 SFF SAS/SATA/NVMe Combo backplane is installed. Procedure Power down the server (Power down the server). Remove all power: a.
Page 137 Connect the energy pack cable: a. Remove the center fan baffle. b. Connect the energy pack cable to the extender cable. Hardware options installation...
Page 138 IMPORTANT: To enable SmartCache or CacheCade in a P-class type-p Smart Array controller, you must: • Connect the controller backup power cable to the controller backup power connector on the system or riser board. • Connect the energy pack cable to the energy pack connector on the system board. c.
Page 139 11. Connect each power cord to the power source. 12. Power up the server. Installing an energy pack in 8 SFF and 4 LFF configurations Prerequisites Before installing this option, be sure you that have the components included with the hardware option kit. Procedure Power down the server (Power down the server).
Page 140: Hpe Trusted Platform Module 2.0 Gen10 Option
HPE Trusted Platform Module 2.0 Gen10 option Overview Use these instructions to install and enable an HPE TPM 2.0 Gen10 Kit in a supported server. This option is not supported on a Gen9 and earlier server. This procedure includes three sections: 1.
Page 141: Hpe Trusted Platform Module 2.0 Guidelines
IMPORTANT: In UEFI Boot Mode, the HPE TPM 2.0 Gen10 Kit can be configured to operate as TPM 2.0 (default) or TPM 1.2 on a supported server. In Legacy Boot Mode, the configuration can be changed between TPM 1.2 and TPM 2.0, but only TPM 1.2 operation is supported.
Page 142 WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. Update the system ROM. Locate and download the latest ROM version from the Hewlett Packard Enterprise Support Center website. Follow the instructions on the website to update the system ROM.
Page 143 CAUTION: If the TPM is removed from the original server and powered up on a different server, data stored in the TPM including keys will be erased. CAUTION: The TPM is keyed to install only in the orientation shown. Any attempt to install the TPM in a different orientation might result in damage to the TPM or system board.
Page 144 Preparing the server for operation Procedure 1. Install any options or cables previously removed to access the TPM connector. 2. Install the access panel. 3. Do one of the following: a. Install the server in the rack, if necessary. b. Install the server in the enclosure. 4.
Page 145 If the following actions were performed, the server reboots a second time without user input. During this reboot, the TPM setting becomes effective. • Changing from TPM 1.2 and TPM 2.0 • Changing TPM bus from FIFO to CRB • Enabling or disabling TPM •...
Page 146: Cabling
Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.
Page 147: Sff Configuration Cable Routing
SFF configuration cable routing NOTE: The following information describes the standard cable routing for this component. For more information on optional cable routing, see the HPE ProLiant DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10). SFF backplane to P824i-p controller...
Page 148 8 SFF to ports 1i/2i + 2 SFF to port 3i in the primary 10 SFF premium backplane to ports 1i/2i in the primary 8 SFF backplane to a P408i-a/P816i-a controller A P408i-a controller is shown, but the routing is the same for the P816i-a. Cabling...
Page 149 2 SFF backplane to P816i-a controller Cabling...
Page 150 10 SFF NVMe backplane to NVMe riser 2 SFF NVMe backplane to primary riser Cabling...
Page 151: Additional Sff Cabling
1 SFF rear backplane to system board SATA 10 SFF backplane to P408i-a controller Additional SFF cabling For more information on the following cables and cabling configurations, see the HPE DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10): •...
Page 152: Lff Cables
LFF configuration cable routing NOTE: The following information describes the standard cable routing for this component. For more information on optional cable routing, see the HPE ProLiant DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10). 4 LFF backplane to P408i-a controller...
Page 153 • 4 LFF backplane to P408i-p controller • 4 LFF backplane to system board SATA Cabling...
Page 154: Software And Configuration Utilities
Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs). Active Health System Viewer Active Health System Viewer (AHSV) is an online tool used to read, diagnose, and resolve server issues quickly using AHS uploaded data.
Page 155: Active Health System
The data that is collected is managed according to the privacy statement, available at https://www.hpe.com/info/privacy. You can also upload the log to the Active Health System Viewer. For more information, see the Active Health System Viewer documentation at the following website: https://www.hpe.com/support/ahsv-docs. Software and configuration utilities...
Page 156: Hpe Ilo 5
HPE iLO 5 iLO 5 is a remote server management processor embedded on the system boards of HPE ProLiant servers and Synergy compute modules. iLO enables the monitoring and controlling of servers from remote locations. iLO management is a powerful tool that provides multiple ways to configure, update, monitor, and repair servers remotely. iLO (Standard) comes preconfigured on Hewlett Packard Enterprise servers without an additional cost or license.
Page 157: Ilo Restful Api
RESTful Interface Tool The RESTful Interface Tool (iLOREST) is a scripting tool that allows you to automate HPE server management tasks. It provides a set of simplified commands that take advantage of the iLO RESTful API. You can install the tool on your computer for remote use or install it locally on a server with a Windows or Linux Operating System.
Page 158: Integrated Management Log
Intelligent Provisioning simplifies server setup, providing a reliable and consistent way to deploy servers. Intelligent Provisioning 3.30 and later includes HPE Rapid Setup Software. When you launch F10 mode from the POST screen, you are prompted to select whether you want to enter the Intelligent Provisioning or HPE Rapid Setup Software mode.
Page 159: Management Security
OS Support Matrix on the Hewlett Packard Enterprise website (https://www.hpe.com/info/ossupport). Management security HPE ProLiant Gen10, HPE ProLiant Gen10 Plus, and HPE Apollo servers are built with some of the industry's most advanced security capabilities, out of the box, with a foundation of secure embedded management applications and firmware.
Page 160: Uefi System Utilities
Selecting the primary boot controller or partition. • Configuring memory options. • Launching other preboot environments. HPE servers with UEFI can provide: • Support for boot partitions larger than 2.2 TB. Such configurations could previously only be used for boot drives when using RAID solutions. •...
Page 161: Secure Boot
Operating systems must support Secure Boot and have an EFI boot loader signed with one of the authorized keys to boot. For more information about supported operating systems, see https://www.hpe.com/servers/ossupport. You can customize the certificates embedded in the UEFI BIOS by adding or removing your own certificates, either from a management console directly attached to the server, or by remotely connecting to the server using the iLO Remote Console.
Page 162: Hpe Smart Storage Administrator
HPE Smart Storage Administrator HPE SSA is the main tool for configuring arrays on HPE Smart Array SR controllers. It exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. All formats provide support for configuration tasks. Some of the advanced tasks are available in only one format.
Page 163: Hpe Mr Storage Administrator
For more information about the MR Storage Administrator, see MR Storage Administrator User Guide on the Hewlett Packard Enterprise website (https://www.hpe.com/info/P824i-pdocs). HPE InfoSight for servers The HPE InfoSight portal is a secure web interface hosted by HPE that allows you to monitor supported devices through a graphical interface. HPE InfoSight for servers: •...
Page 164: Storcli
StorCLI The Storage Command Line Interface (StorCLI) tool is the command line management software designed for the HPE Smart Array MR controller. StorCLI is a command line interface that is designed to be easy to use, consistent, and easy to script.
Page 165 Integrated Smart Update Tools (iSUT) is the smart update solution for performing online firmware and driver updates. iSUT is used with iLO 4, iLO 5, and with update solutions (management appliances such as iLO Amplifier Pack or HPE OneView and Smart Update Manager (SUM) to stage, install, and activate firmware and driver updates.
Page 166 • iLO Amplifier Pack and HPE OneView: Displays available updates for servers. Communicates with iSUT (or SUT 1.x) to initiate updates using the iLO Redfish interface. iSUT reports the status of updates to iLO Amplifier Pack through iLO Restful Interface.
Page 167: Drivers
For information about specific versions of a supported operating system, refer to the operating system support matrix. HPE Pointnext Portfolio HPE Pointnext delivers confidence, reduces risk, and helps customers realize agility and stability. Hewlett Packard Enterprise helps customers succeed through Hybrid IT by simplifying and enriching the on-premise experience, informed by public cloud qualities and attributes.
Page 168: Proactive Notifications
Utilize the Advisory and Transformation Services in the following areas: • Private or hybrid cloud computing • Big data and mobility requirements • Improving data center infrastructure • Better use of server, storage, and networking technology For more information, see the Hewlett Packard Enterprise website: https://www.hpe.com/services/consulting...
Page 169: Troubleshooting
Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages. • Error Message Guide for HPE ProLiant Gen10 Plus servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages. •...
Page 170: Removing And Replacing The System Battery
Removing and replacing the system battery The system battery provides power to the real-time clock. If the server no longer automatically displays the correct date and time, you might need to replace the system battery. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
Page 171 7. To replace the component, reverse the removal procedure. 8. Properly dispose of the old battery. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Removing and replacing the system battery...
Page 172: Specifications
Specifications Environmental specifications Specification Value Temperature range — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) — Operating Minimum to be the higher (more moisture) of -12°C (10.4°F) dew point or 8% relative humidity Maximum to be 24°C (75.2°F) dew point or 90% relative humidity Nonoperating...
Page 173: Power Supply Specifications
Depending on the installed options and the regional location where the server was purchased, the server can be configured with one of the following power supplies: HPE 500W Flex Slot Platinum Hot-plug Low Halogen Power Supply • HPE 800W Flex Slot Platinum Hot-plug Low Halogen Power Supply •...
Page 174: Hpe 800W Flex Slot Platinum Hot-Plug Low Halogen Power Supply
500 W at 100 VAC to 127 VAC input 500 W at 100 VAC to 240 VAC input 500 W at 240 VDC input for China only HPE 800W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Value Input requirements —...
Page 175: Hpe 800W Flex Slot Titanium Hot-Plug Low Halogen Power Supply
800 W at 100 VAC to 127 VAC input 800 W at 100 VAC to 240 VAC input 800 W at 240 VDC input for China only HPE 800W Flex Slot Titanium Hot-plug Low Halogen Power Supply Specification Value Input requirements —...
Page 176: Hpe 800W Flex Slot Universal Hot-Plug Low Halogen Power Supply
800 W at 240 VDC input for China only Maximum peak power 800 W at 200 VAC to 240 VAC input 800 W at 240 VDC input for China only HPE 800W Flex Slot Universal Hot-plug Low Halogen Power Supply Specification Value Input requirements —...
Page 177: Hpe 800W Flex Slot -48Vdc Hot-Plug Low Halogen Power Supply
— Rated steady-state power 800 W at 200 VAC to 277 VAC input Maximum peak power 800 W at 200 VAC to 277 VAC input HPE 800W Flex Slot -48VDC Hot-plug Low Halogen Power Supply Specification Value Input requirements —...
Page 178: Hpe 1600W Flex Slot Platinum Hot-Plug Low Halogen Power Supply
• Switching or disconnecting devices must not be in the earthed circuit conductor between the DC source and the point of connection of the earthing electrode conductor. HPE 1600W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Value Input requirements...
Page 179: Hot-Plug Power Supply Calculations
2200 W for 1 ms (turbo mode) at 200 VAC to 240 VAC input Hot-plug power supply calculations For hot-plug power supply specifications and calculators to determine electrical and heat loading for the server, see the Hewlett Packard Enterprise Power Advisor website (https://www.hpe.com/info/poweradvisor/online). Specifications...
Page 180: Websites
Websites General websites Hewlett Packard Enterprise Information Library https://www.hpe.com/info/EIL Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix https://www.hpe.com/storage/spock Storage white papers and analyst reports https://www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Websites...
Page 181: Support And Other Resources
• To download product updates: Hewlett Packard Enterprise Support Center https://www.hpe.com/support/hpesc Hewlett Packard Enterprise Support Center: Software downloads https://www.hpe.com/support/downloads My HPE Software Center https://www.hpe.com/software/hpesoftwarecenter • To subscribe to eNewsletters and alerts: https://www.hpe.com/support/e-updates • To view and update your entitlements, and to link your contracts and warranties with your profile, go to the Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page: https://www.hpe.com/support/AccessToSupportMaterials...
Page 182: Remote Support
IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product's service level.
Page 183: Documentation Feedback
Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document.

HPE ProLiant DL360 Gen10 User Manual

Component Identification

Operations

Setup

Hardware Options Installation

Cabling

Software and Configuration Utilities

Troubleshooting

Removing and Replacing the System Battery

Specifications

Websites

Support and Other Resources

Quick Links

Related Manuals for HPE ProLiant DL360 Gen10

Summary of Contents for HPE ProLiant DL360 Gen10

Table of Contents