HPE ProLiant Gen10 User Manual
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HPE ProLiant Gen10 User Manual

Uefi system utilities for servers and synergy
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See also: Troubleshooting Manual , Maintenance and Service Manual
UEFI System Utilities User Guide for
HPE ProLiant Gen10 Servers and HPE
Synergy
Abstract
This guide details how to access and use the Unified Extensible Firmware Interface (UEFI)
that is embedded in the system ROM of all ProLiant Gen10 servers and HPE Synergy
compute modules. It details how to access and use both UEFI and Legacy BIOS options
provided in BIOS Platform Configuration menus that were formerly known as the ROM-Based
Setup Utility (RBSU). All options and available responses are defined. This document is for
the person who installs, administers, and troubleshoots servers and storage systems.
Part Number: 881334-005
Published: June 2018
Edition: 1

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Summary of Contents for HPE ProLiant Gen10

  • Page 1 This guide details how to access and use the Unified Extensible Firmware Interface (UEFI) that is embedded in the system ROM of all ProLiant Gen10 servers and HPE Synergy compute modules. It details how to access and use both UEFI and Legacy BIOS options provided in BIOS Platform Configuration menus that were formerly known as the ROM-Based Setup Utility (RBSU).
  • Page 2 © Copyright 2017, 2018 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Getting Started..................9 UEFI System Utilities........................9 What is UEFI?........................9 UEFI System Utilities overview..................... 9 Launching the System Utilities ..................9 Navigating the System Utilities ..................10 Navigating the System Utilities in GUI mode............11 When a reboot is required..................12 System Utilities menu overview..................13 Common setup and configuration FAQs................
  • Page 4 Downloading Active System Health data ................ 37 Downloading an Active Health System Log ..............37 Logging in to Active Health System Viewer..............38 Uploading an AHS log to AHSV..................39 Embedded Diagnostics..................39 Launching Embedded Diagnostics ..................39 Launching Intelligent Provisioning..................40 System Information and System Health..................40 System Information......................
  • Page 5 Configuring AMD Secure Memory Encryption..............68 Configuring the memory mirroring mode................69 Configuring Opportunistic Self Refresh................69 Configuring Persistent Memory..................70 Configuring HPE Scalable Persistent Memory..............71 Configuring Scalable Persistent Memory Backup Storage Devices...... 72 Configuring persistent memory recovery options..........72 Configuring NVDIMM-N Options..................73 NVDIMM-N Support....................73...
  • Page 6 Deleting iSCSI boot attempts................86 Viewing and modifying iSCSI boot attempt details..........86 Configuring VLAN Configuration..................86 Storage options...........................87 Enabling embedded chipset SATA controller support............87 Enabling SATA Secure Erase...................87 Setting the embedded storage boot policy...............88 Setting the PCIe storage boot policy................88 Changing the default Fibre Channel/FCoE scanning policy..........89 Enabling or disabling Embedded NVM Express Option ROM.........
  • Page 7 Using scripted configuration flows........... 132 Scripted configuration flow......................132 iLO RESTful API support for UEFI................. 132 Configuration Replication Utility (CONREP)..............132 HPE Smart Storage Administrator (HPE SSA).............. 132 Troubleshooting.................. 133 Cannot boot devices......................... 133 Cannot restore system defaults ....................134 Cannot download the file in the network boot URL ..............134...
  • Page 8 Cannot network boot with the downloaded image file ..............135 Cannot deploy from the UEFI Shell script ................136 Cannot execute Option ROM for one or more devices............. 137 Cannot find a new network or storage device in the Boot Order list......... 137 Intel TXT is not working properly....................

  • Page 9: Getting Started

    Selecting the primary boot controller or partition. • Configuring memory options. • Launching other preboot environments. HPE servers with UEFI can provide: • Support for boot partitions larger than 2.2 TB. Such configurations could previously only be used for boot drives when using RAID solutions. •...

  • Page 10: Navigating The System Utilities

    a. Open a browser and enter https://<iLO host name or IP address> to log on to the iLO web interface. b. On the login page, enter a directory or local user account name and password, and then click Log c. Select Remote Console & Media in the iLO navigation tree. The Launch tab is displayed.

  • Page 11: Navigating The System Utilities In Gui Mode

    3. Save the setting. 4. Reboot the system. UEFI System Utilities GUI HPE ProLiant Gen10 and HPE Synergy compute modules support a GUI UEFI System Utilities. Both mouse and keyboard devices are supported on the UEFI System Utilities GUI. Regions The System Utilities GUI has the following regions: 1.

  • Page 12: When A Reboot Is Required

    Navigation History region and keyboard support Navigation History shows system utility forms which user navigated previously. A Navigation History node is added to the Navigation History each time you visit a new form. You can Click a Navigation History node to return to the utility form that you previously visited. If there are too many Navigation History nodes to fit on the Navigation History bar, the Home node is collapsed.

  • Page 13: System Utilities Menu Overview

    PCI devices. If the interface does not recognize a device, it assigns a generic label to the device, such as a non-HPE name. This generic labeling does not affect the functionality or operation of the device. Devices vary based on your system.
  • Page 14 See Launching the System Utilities. How do I transition from RBSU settings to UEFI settings? The BIOS/Platform Configuration (RBSU) menu replaced the ROM-Based Setup Utility (RBSU). Use this menu to access and use UEFI options. See BIOS/Platform Configuration (RBSU). How do I update the firmware or system ROM? See Updating firmware or system ROM.

  • Page 15: Updating Firmware Or System Rom

    15. How do I change the security settings on my server, such as Secure Boot or TPM? See Server Security Options. Also see HPE Gen10 Servers Intelligent System Tuning at http:// www.hpe.com/support/gen10-intelligent-system-tuning-en. 16. What is HPE Intelligent System Tuning and how do I use it? HPE Intelligent System Tuning (IST) includes Jitter Smoothing, Workload Matching, and Core Boosting.
  • Page 16 Procedure 1. Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise Support Center. 2. Copy the binary file to a USB media or iLO virtual media. 3. Attach the media to the server. 4. Launch the System Utilities, and select Embedded Applications > Firmware Update. 5.

  • Page 17: System Utilities Main Menu Options

    System Utilities main menu options The System Utilities main menu is your starting point for: • System Configuration • One-Time Boot Menu • Embedded Applications • System Information • System Health • Exit and resume system boot • Reboot the System •...

  • Page 18: Using The Ilo 5 Configuration Utility

    • PCI Device Configuration Options • Advanced Options • Date and Time • System Default Options Using the iLO 5 Configuration Utility iLO 5 Configuration Utility options You can access the iLO 5 Configuration Utility from the physical system console, or by using an iLO 5 remote console session.

  • Page 19: Configuring Network Options

    When the Shared Network Port is active and VLAN is enabled, the iLO Shared Network Port becomes part of a VLAN. All network devices with different VLAN tags will appear to be on separate LANs, even if they are physically connected to the same LAN. This option is only available when Network Interface Adapter is set to Shared Network Port.

  • Page 20: Configuring Advanced Network Options

    • WINS from DHCP—Specifies whether iLO uses the DHCP server-supplied WINS server list. • Register with WINS Server—Specifies whether iLO registers its name with a WINS server. • WINS Server #1 and WINS Server #2—If WINS from DHCP is disabled, specifies the primary and secondary WINS servers.

  • Page 21: Adding New User Accounts

    • Host Storage—Enables a user to configure the host storage settings. • Recovery Set—Enables a user to manage the recovery install set. NOTE: By default, the Recovery Set privilege is assigned to the default Administrator account. To assign this privilege to another account, log into the iLO web interface with an account that already has this privilege.

  • Page 22: Setting Options

    3. Select one of the following. • Delete—Deletes the user account. • Edit—Enables you to edit the user login name, password or user permissions. 4. Update as many user accounts as needed, and then save your settings. Setting Options Use this menu to view and configure iLO access settings. •...

  • Page 23: Configuring Access Settings

    For correct operation, set the serial port configuration to no parity, 8 data bits, and 1 stop bit (N/8/1). NOTE: The 38400 speed is supported in the iLO web interface, but is not currently supported by the iLO 5 Configuration Utility. •...

  • Page 24: Reset Ilo

    c. Select Exit and Resume Boot in the main menu, and then press Enter. d. When prompted to confirm the request, press Enter to exit the screen and resume the boot process. Reset iLO If iLO is slow to respond, you can use this option to perform a reset. Resetting iLO with this method does not make any configuration changes, but it ends all active connections to iLO.

  • Page 25: Viewing Information About Ilo

    • PCI BUS—The PCI bus to which the iLO processer is attached. • Device—The device number assigned to iLO in the PCI bus. Viewing information about iLO Procedure 1. From the System Utilities screen, select System Configuration > iLO 5 Configuration Utility > About.
  • Page 26 Setting Description Current parallel surface scan Controls how many controller surface count scans can operate in parallel: • 1: Disabled • 16: Maximum No Battery Write Cache Enables or disables write cache when the controller battery or capacitor is not present or not completely charged. Options are Enabled or Disabled Physical Drive Write Cache On controllers and drives that support...
  • Page 27 0: Disabled • 1-30: Idle with delay • 31: High Transformation priority (Does not apply to HPE Smart Array S100i SR Gen10 SW RAID.) Rate at which requests from the operating system are processed: • High: Completes as fast as possible at the expense of normal I/O.
  • Page 28 Setting Description Alternate Inconsistency (Does not apply to HPE Smart Array Repair Policy S100i SR Gen10 SW RAID.) Controls the behavior of the controller inconsistency repair Policy. This option is used to tune the controller performance for Video applications and requires the installation of a valid license key.
  • Page 29 • Charged Managing power settings The power management features do not apply to HPE Smart Array S100i SR Gen10 SW RAID. Procedure 1. From the System Utilities screen, select System Configuration > controller > Configure Controller Settings > Manage Power Settings.

  • Page 30: Configure Arrays

    Setting Description Power Mode Options are: • Maximum performance (default)—Power savings options that affect performance are disabled. • Balanced—Use this setting to save power with minimal effects on performance. • Minimum power—When settings are selected without regard to system performance, maximum power savings is achieved.

  • Page 31: Creating A Logical Drive

    Setting Description Logical Drive Label Use the default selection for the drive label or enter a new label. The characters in the label can be alphanumeric or spaces. Strip Size/Full Stripe Size Strip size is the amount of data that is stored on each physical drive in the array.

  • Page 32: Assigning Spare Drives

    3. In the Set Logical Drive Configuration screen, use the default values for the configuration or specify different values. Setting Description Logical Drive Label Use the default selection for the drive label or enter a new label. The characters in the label can be alphanumeric or spaces.

  • Page 33: Deleting An Array

    NOTE: Only drives that meet the criteria listed in the prerequisites are displayed. Deleting a spare drive Procedure 1. From the System Utilities screen, select System Configuration > controller > Array Configuration > Manage Arrays > array > Manage Spare Drives > Delete Spare Drives. 2.

  • Page 34: Disk Utilities

    Setting Description Acceleration method Acceleration method can increase database performance by writing data to the cache memory instead of directly to the logical drives. Options are: • Controller cache--writes data to the cache memory. • None--disables caching to reserve the cache module for other logical drives on the array.

  • Page 35: Setting Bootable Devices For Legacy Boot Mode

    To stop blinking the LED, click Stop. Setting bootable devices for Legacy Boot Mode Setting the primary and secondary bootable devices (Legacy Boot Mode) Procedure 1. From the System Utilities screen, select System Configuration > controller > Set Bootable Device(s) for Legacy Boot Mode > Select Bootable Logical Drive > logical drive. 2.

  • Page 36: Selecting An Option For A One-Time Boot

    • OS boot manager, such as Windows Boot Manager—Lists the boot manager for your installed OS. • Generic USB Boot—Provides a placeholder for any USB device that is bootable in UEFI. You can set the boot priority of this option, and retain this priority for use with USB devices you might install in the future.

  • Page 37: Viewing Or Clearing The Integrated Management Log

    • Clear IML—Clears all entries in the Integrated Management Log. Downloading Active System Health data HPE Support used the Active Health System (AHS) log file for problem resolution. The high level steps for submitting a case are: Procedure 1. Download an AHS Log from the server experiencing a support issue.

  • Page 38: Logging In To Active Health System Viewer

    More information Uploading an AHS log to AHSV on page 39 Logging in to Active Health System Viewer Procedure 1. To access the AHSV webpage, go to http://www.hpe.com/servers/ahsv in a supported browser. Supported browsers include: • Internet Explorer 11 •...

  • Page 39: Uploading An Ahs Log To Ahsv

    NOTE: To have the system remember your log in credentials, select Remember Me before clicking Sign In. Uploading an AHS log to AHSV The maximum file size limit is 250 MB. For logs that are larger than 250 MB, contact the HPE Support Center for assistance. Perform this task in AHSV.

  • Page 40: Launching Intelligent Provisioning

    Intelligent Provisioning host override option for this boot only. It does not modify the normal boot order or boot mode settings. For more information, see the Intelligent Provisioning user guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/intelligentprovisioning/ docs).
  • Page 41 ◦ Product ID ◦ BIOS Version Power Management Controller FW Version User Defaults ◦ Boot Mode ◦ System Memory ◦ Processor types ◦ iLO Firmware Version ◦ Embedded Network Devices • Processor Information—Shows detailed processor information, including: ◦ CPU number, Socket number, and Socket Locator label ◦...

  • Page 42: Viewing System Information

    2. Select an option to display related information. NOTE: You can also view firmware information using the RESTful Interface Tool. See the RESTful Interface Tool documentation at http://www.hpe.com/info/restfulinterface/docs. Viewing System Health Use the System Health option to check the health status of all devices in the system. This screen shows, for example, the presence of any unsupported devices found during the boot process.

  • Page 43: Rebooting The System

    Rebooting the system Use the Reboot the System option to exit the system and reboot without continuing with the normal boot process. Procedure 1. From the System Utilities screen, select Reboot the System. A confirmation message appears. 2. Click Yes, Reboot, or press Enter. Selecting a language and browser mode Selecting a system language Procedure...

  • Page 44: Bios/Platform Configuration Options

    BIOS/Platform Configuration Options Workload Profiles and performance options Workload Profiles is one of the HPE Intelligent System Tuning (IST) features and allows you to tune the resources in your HPE ProLiant server by choosing a preconfigured workload profile. The server will automatically configure the BIOS settings to match the selected workload.
  • Page 45 Workload Profile options support a variety of power and performance requirements. For most HPE ProLiant Gen10 servers and HPE Synergy compute modules, Workload Profile is set to General Power Efficient Compute by default. This Workload Profile provides common performance and power settings...

  • Page 46: Workload Matching

    These settings can be adjusted to match specific application workloads. HPE Gen10 servers offer a UEFI configuration option to help customers tune their BIOS settings by using known workload-based tuning profiles. When matching your Workload Profile setting to your actual deployed workload, you can realize performance gains versus just using the out-of-box BIOS defaults.

  • Page 47: Workload Profile Dependencies-Intel-Based Servers

    NOTE: Not all the options listed are adjustable on all servers. However, even if you do not have the option of adjusting some of these settings, they default to the values shown here. Workload Profile Dependencies—Intel-based servers Table 1: Workload Profiles General Power Efficient Compute—Low Latency General General General...
  • Page 48 General General General Virtualizatio Virtualizatio Power Peak Throughput n - Power n - Max Latency Efficient Frequency Compute Efficient Performanc Compute Compute DCU Stream Enabled Enabled Enabled Enabled Prefetcher DCU IP Enabled Enabled Enabled Enabled Prefetcher NUMA Group Flat Clustered Clustered Clustered Clustered...
  • Page 49 Mission Transaction High Decision Graphic Critical Performanc Support Processing Throughput Application e Compute Processing (HPC) Intel HyperThread Power Static High Static High Regulator Performance Performance Minimum No C-states No C-states Processor Idle Power Core C-state Minimum No C-states No C-states Processor Idle Power Package C-...

  • Page 50: Workload Profiles Dependencies - Amd-Based Servers

    Mission Transaction High Decision Graphic Critical Performanc Support Processing Throughput Application e Compute Processing (HPC) Thermal Configuration Memory Patrol Scrubbing Memory Refresh Rate UPI Link Disabled Disabled Power Management Sub-NUMA Clustering Energy- Disabled Efficient Turbo Uncore Frequency Shifting x2APIC Disabled Disabled Channel Enabled...
  • Page 51 General General General Virtualizatio Virtualizatio Power Peak Throughput n - Power n - Max Latency Efficient Frequency Compute Efficient Performanc Compute Compute L1 Stream Enabled Enabled Enabled Enabled Prefetcher L2 Stream Enabled Enabled Enabled Enabled Prefetcher NUMA Group Flat Clustered Clustered Clustered Clustered...

  • Page 52: Applying A Workload Profile

    Mission Transaction High Decision Graphic Critical Performanc Support Processing Throughput Application e Compute Processing (HPC) NUMA Group Clustered Clustered Clustered Clustered Clustered Size Optimization Thermal Configuration Memory Patrol Scrubbing Memory Refresh Rate Memory Bus Frequency Applying a Workload Profile You apply a Workload Profile to have the system manage your workload according to predefined settings provided with the system.

  • Page 53: System Options

    Procedure 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Workload Profile. 2. Select the Custom profile option. All of the settings from the previously applied Workload Profile are shown. All options are editable. 3. Change the options that you want to have new values. 4.

  • Page 54: Enabling Or Disabling Memory Fast Training

    • Enabled • Disabled 3. Save your setting. Enabling or disabling Memory Fast Training Use the Memory Fast Training option to configure memory training on server reboots. When enabled, the platform uses the previously saved memory training parameters determined from the last cold boot of the server, which improves server boot time.

  • Page 55: Enabling Or Disabling Memory Clear On Warm Reset

    Enabling or disabling Memory Clear on Warm Reset Use the Memory Clear on Warm Reset option to configure when memory is cleared on warm resets. Disabling this option can save boot time by skipping the clearing of memory on warm resets. Procedure 1.

  • Page 56: Configuring Usb Options

    Procedure 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > System Options > Serial Port Options > Virtual Serial Port. 2. Select a setting. • COM 1 • COM 2 • Disabled 3. Save your setting. Configuring USB Options Setting USB Control Use the USB Options option to configure how USB ports and embedded devices operate at startup.

  • Page 57: Selecting The Removable Flash Media Boot Sequence

    Selecting the Removable Flash Media Boot Sequence Use the Removable Flash Media Boot Sequence option to select which USB or SD card devices to search first when enumerating boot devices. Prerequisites Boot mode is set to Legacy BIOS Mode. Procedure 1.

  • Page 58: Setting The Asr Timeout

    Procedure 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > System Options > Server Availability > ASR Status. 2. Select a setting. • Enabled • Disabled 3. Save your setting. Setting the ASR timeout Prerequisite ASR Status is enabled.

  • Page 59: Setting The Post F1 Prompt Delay

    • Enabled • Disabled 3. Save your setting. Setting the POST F1 prompt delay Use the POST F1 Prompt option to configure how the system displays the F1 key in the server POST screen. When enabled and an error occurs, you can press the F1 key to continue with the server power- up sequence.

  • Page 60: Setting The Automatic Power-On State

    • Enabled • Disabled 3. Save your setting. Setting the automatic power-on state Use the Automatic Power-On option to configure how the server automatically powers on when AC power is applied. By default, the system returns to its previous power state when AC power is restored after an AC power loss.

  • Page 61: Viewing And Entering Server Asset Information

    • 30 Second Delay • 45 Second Delay • 60 Second Delay 3. Save your setting. Viewing and entering server asset information Entering server information Use the Server Information option to enter reference information for the server administrator. For text settings, enter a maximum of 14 characters.

  • Page 62: Entering Service Contact Information

    • Administrator E-mail Address—Enter the server administrator’s e-mail address. • Administrator Other Information—Enter additional text relating to the server administrator. 3. Save your settings. Entering service contact information Use the Service Contact Information option to enter service contact information for the server administrator.

  • Page 63: Setting The Number Of Enabled Processor Cores

    Procedure 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Processor Options > Intel (R) Hyperthreading Options. 2. Select a setting. • Enabled • Disabled 3. Save your setting. Setting the number of enabled processor cores Use the Enabled Cores per Processor option to specify the number of cores to enable per processor socket using Intel's Core Multi-Processing (CMP) Technology.

  • Page 64: Enabling Amd Simultaneous Multithreading (Smt)

    • Enabled—Generates the ACPI x2APIC control structures, and adds the option of enabling x2APIC support to the operating system when it loads. • Force Enabled—For certain processors, enables x2APIC support to the operating system when it loads. • Disabled—Disables x2APIC support. 3.

  • Page 65: Memory Options

    2. Select a setting. • HPE Fast Fault Tolerant (ADDDC)—Enables the system to correct memory errors and continue to operate in cases of multiple DRAM device failures on a DIMM. Provides protection against uncorrectable memory errors beyond what is available with Advanced ECC.

  • Page 66: Configuring The Memory Refresh Rate

    Configuring the Memory Refresh Rate The Memory Refresh Rate option controls the refresh rate of the memory controller and might affect the performance and resiliency of the server memory. It is recommended that you leave this setting in the default state unless indicated in other documentation for this server. Procedure 1.

  • Page 67: Configuring Amd Interleaving

    • Auto—(Recommended) The system automatically enables or disables memory controller interleaving based on the system configuration. • Disabled—You can force disable memory controller interleaving. In some instances, selecting Disable showed a performance benefit in all system memory. 3. Save your setting. Configuring AMD Interleaving Use this option to control the Memory Interleaving Mode option.

  • Page 68: Enabling Or Disabling Memory Patrol Scrubbing

    • 2133 MHz • 1867 MHz 3. Save your setting. Enabling or disabling Memory Patrol Scrubbing When enabled, Memory Patrol Scrubbing corrects memory soft errors so that, over the length of the system runtime, the risk of producing multibit and uncorrectable errors is reduced. Prerequisites Workload Profile is set to Custom.

  • Page 69: Configuring The Memory Mirroring Mode

    Procedure 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Memory Options > AMD Secure Memory Encryption. 2. Select an option. • Enabled • Disabled 3. Save your setting. Configuring the memory mirroring mode Use the Memory Mirroring option to configure how much of the total available system memory is reserved for mirroring.

  • Page 70: Configuring Persistent Memory

    NVDIMM. If the NVDIMM memory Memory Interleaving option is enabled, a disabled NVDIMM includes all the modules or regions within the set. 3. Save your setting. More information Configuring HPE Scalable Persistent Memory on page 71 Configuring Persistent Memory...

  • Page 71: Configuring Hpe Scalable Persistent Memory

    • No other Persistent Memory options are enabled on the server. • Two HPE Scalable Persistent Memory 800W Flex Slot Power Supply with Integrated 400W Battery Backup Units are installed on the server. • The server has the correct HPE Smart Memory DIMMs installed.

  • Page 72: Configuring Scalable Persistent Memory Backup Storage Devices

    Configuring persistent memory recovery options Procedure 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Memory Options > Persistent Memory Options > HPE Scalable Persistent Memory Options > Recovery Options. 2. Enable or disable the following: •...

  • Page 73: Configuring Nvdimm-N Options

    More information Configuring Scalable Persistent Memory Backup Storage Devices on page 72 Configuring persistent memory recovery options on page 72 Configuring NVDIMM-N Options Procedure 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Memory Options > Persistent Memory Options > NVDIMM-N Options. 2.

  • Page 74: Nvdimm-N Interleaving

    This option enables NVDIMM-Ns installed on a particular processor to be interleaved with other NVDIMM- Ns in the memory map. This option does not impact the interleaving of HPE SmartMemory DIMMs. Interleaving is never enabled across NVDIMM-Ns and HPE SmartMemory DIMMs. NVDIMM-Ns installed on different processors are never interleaved together.

  • Page 75: Enabling Or Disabling Sr-Iov

    Procedure 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Virtualization Options > Intel (R) VT-d. 2. Select a setting. • Enabled—Enables a hypervisor or operating system supporting this option to use hardware capabilities provided by Intel’s Virtualization Technology for directed I/O. •...

  • Page 76: Enabling Amd Virtualization Technology

    Enabling AMD Virtualization Technology If enabled, a hypervisor or operating system supporting this option can use hardware capabilities provided by AMD VT. You can leave this set to Enabled even if you are not using a hypervisor or an operating system that uses this option. NOTE: This option is available on servers with AMD processors.

  • Page 77: Enabling Or Disabling Uefi Optimized Boot

    3. Save your setting. 4. Reboot the server. Enabling or disabling UEFI Optimized Boot Use UEFI Optimized Boot to control whether the system BIOS boots using native UEFI graphic drivers. UEFI Optimized Boot is enabled by default. You disable UEFI Optimized Boot only if you are using Windows Server 2008, Windows Server 2008 R2, or Windows 7.

  • Page 78: Changing The Uefi Boot Order List

    • Retry Boot Order Indefinitely—The system continuously attempts the boot order until a bootable device is found. • Attempt Boot Order Once—The system attempts to execute all items in the boot menu once, and halts the system. • Reset After Failed Boot Attempt—The system attempts to execute all items once, and reboots the system.

  • Page 79: Deleting Boot Options From The Uefi Boot Order List

    The new boot option is appended to the UEFI Boot Order list. When you select a file, you are prompted to enter the boot option description (which is then displayed in the boot menu), as well as any optional data to be passed to an .EFI application.

  • Page 80: Network Options

    Network options Network Boot Options • Pre-Boot Network Environment Policy • IPv6 DHCP Unique Identifier • Network Boot Retry Support • Network Interface Cards (NICs) • PCIe Slot Network Boot • HTTP Support • UEFI iSCSI Policy Setting the Pre-Boot Network Environment Use the Pre-Boot Network Environment option to set a preference for how your network boot targets appear in the UEFI Boot Order list.

  • Page 81: Enabling Or Disabling Network Boot Retry Support

    • Auto—Sets the DUID using the Universal Unique Identifier (UUID) of the server or, if the server is not available, the Link-Layer Address Plus Time (DUID-LLT) method. • DUID-LLT—Sets the DUID using the Link-Layer Address Plus Time (DUID-LLT) method. 3. Save your changes. Enabling or disabling Network Boot Retry Support Use the Network Boot Retry Support option to enable or disable the network boot retry function.

  • Page 82: Enabling Or Disabling Pcie Slot Network Boot

    4. Save your changes. 5. If you selected Network Boot, reboot the server so that the NIC boot option appears in the boot order list. Enabling or disabling PCIe Slot Network Boot Use the PCIe Slot Network Boot option to enable or disable UEFI network boot for NIC cards in PCIe slots.

  • Page 83: Setting The Iscsi Policy

    • HTTPs only—Automatically adds HTTPS boot options to the UEFI Boot Order list for every network port that is enabled for Network Boot. Enables the system to boot to the HTTPS URLs provided by the DHCP server, and to ignore any HTTP or other URLs that are provided. •...
  • Page 84 IMPORTANT: If you plan to run webclient or ftp over the same interface, you do not need to use the Embedded UEFI Shell ifconfig command on a network interface. The Pre-Boot Network Settings configured in the System Utilities automatically selects these interface. If the interface used by ftp and webclient are configured by ifconfig, that setting is erased.

  • Page 85: Prerequisites For Boot From Url

    Boot Configuration NOTE: You can also configure iSCSI Boot settings using the RESTful Interface Tool. See the RESTful Interface Tool documentation at http://www.hpe.com/info/restfulinterface/docs. Adding an iSCSI initiator name Use the iSCSI Initiator Name option to set a name for the iSCSI initiator using iSCSI Qualified Name (IQN) format.

  • Page 86: Deleting Iscsi Boot Attempts

    • iSCSI Attempt Name—Enter a name. • iSCSI Boot Control—Select Enabled. (The default setting is Disabled). • IP Address Type—Select an address type. • Connection Retry Count—Enter a value from 0 to 16. Default is 3 retries. • Connection Timeout—Enter a value in ms from 100 to 20000. Default is 20000 (20 seconds). •...

  • Page 87: Storage Options

    Use the Embedded SATA Configuration option to enable embedded chipset SATA (Serial Advanced Technology Attachment) controller support. You can select AHCI or HPE Smart Array S100i SR Gen10 SW RAID support. Make sure that you are using the correct operating system drivers for your selected option.

  • Page 88: Setting The Embedded Storage Boot Policy

    Prerequisites • The SATA controller on the hard drive is in ACHI mode. • The hard drive supports the Secure Erase command. Procedure 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Storage Options > SATA Controller Options > SATA Secure Erase. 2.

  • Page 89: Changing The Default Fibre Channel/Fcoe Scanning Policy

    NOTE: This setting overrides the Fibre Channel/FCoE Scan Policy setting for Fibre Channel controllers in PCIe slots. Procedure 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Storage Options > PCIe Storage Boot Policy. 2. Select a storage controller. 3.

  • Page 90: Power And Performance Options

    • Enabled—The system loads the NVM Express Option ROM provided by the system BIOS. • Disabled—The system loads the NVM Express Option ROM provided by the adapter. 3. Save your setting. Power and performance options Setting the Power Regulator mode Use Power Regulator settings to help increase server efficiency and manage power consumption.

  • Page 91: Setting The Minimum Processor Idle Power Package C-State

    Procedure 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Power and Performance Options > Minimum Processor Idle Power Core C-State. 2. Select a setting. • C6 State (default—lowest) • C3 State • C1E State •...

  • Page 92: Configuring Amd Core Performance Boost

    • Enabled—Enables the logical processor cores on processors supporting Hyperthreading technology. • Disabled—Reduces power usage, and also reduces the system’s maximum achievable performance under some workloads. 3. Save your setting. Configuring AMD Core Performance Boost AMD Core Performance Boost controls whether the processor transitions to a higher frequency than the processor's rated speed if the processor has available power and is within temperature specifications.

  • Page 93: Enabling Or Disabling Collaborative Power Control

    • Balanced Power—Provides optimum power efficiency based on server utilization. • Power Savings Mode—Provides power savings for environments that are power sensitive and can accept reduced performance. 3. Save your setting. Enabling or disabling collaborative power control For operating systems that support the Processor Clocking Control (PCC) interface, enabling Collaborative Power Control configures the operating system to request processor frequency changes, even when the Power Regulator option is set to Dynamic Power Savings Mode on the server.

  • Page 94: Setting Numa Group Size Optimization

    Setting NUMA Group Size Optimization Use the NUMA Group Size Optimization option to configure how the system ROM reports the number of logical processors in a NUMA (Non-Uniform Memory Access) node. The resulting information helps the operating system group processors for application use. Procedure 1.

  • Page 95: Enabling Or Disabling Sub-Numa Clustering

    • Auto—Enables the processor to dynamically change frequencies based on workload. • Maximum or minimum frequency—Enables tuning for latency or power consumption. 3. Save your setting. Enabling or disabling Sub-NUMA Clustering Sub-NUMA Clustering divides the cores, cache, and memory of the processor into multiple NUMA domains.

  • Page 96: Setting A Local/Remote Threshold

    Setting a Local/Remote Threshold Procedure 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Power and Performance Options > Local/Remote Threshold. 2. Select a setting. • Disabled • • Medium • High 3. Save your setting. Setting the LLC Dead Line Allocation Procedure 1.

  • Page 97: Enabling Or Disabling I/O Options

    IMPORTANT: To verify that you can improve performance in your environment, perform application bench marking before you disable a processor prefetcher option. Procedure 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Power and Performance Options > Processor Prefetcher Options. 2.

  • Page 98: Configuring Advanced Performance Tuning Options

    Use Advanced Performance Tuning to control frequency changes that cause jitters and affect latency. You can manage Jitter Control manually or automatically. You can also specify a frequency to use, regardless of whether the processor frequency changes. For more information about Jitter Control, see HPE Gen10 Servers Intelligent System Tuning at https://www.hpe.com/support/gen10-intelligent-system-tuning- Procedure 1.

  • Page 99: Setting Direct To Upi Options

    (jitter) resulting in lower latency. • Core Boosting—Where supported, use to produce higher performance across more active cores. NOTE: Core boosting is available only on select HPE servers with select Intel processors. Table 5: Intelligent System Tuning Prerequisites Requirements...
  • Page 100 HPE has introduced Processor Jitter Control in its Gen10 servers to enable customers to achieve both frequency upside and low jitter. This feature allows the customer to remove or reduce jitter caused by opportunistic frequency management, which results in better latency response and higher throughput performance.

  • Page 101: Setting The Redundant Power Supply Mode

    Core Boosting processors take advantage of extra server power and thermal headroom provided by an innovative HPE voltage regulator design and by cooling technologies. Consequently, systems that have Core Boosting processors can alleviate common setbacks and maximize processor computing power.

  • Page 102: Embedded Uefi Shell Options

    • High Efficiency Mode (Odd Supply Standby)—The system places the odd power supply in standby. • High Efficiency Mode (Even Supply Standby)—The system places the even power supply in standby. 3. Save your setting. Embedded UEFI Shell options Enabling or disabling the Embedded UEFI Shell Use the Embedded UEFI Shell option to enable or disable the pre-boot command-line environment for scripting and running UEFI applications, including UEFI boot loaders.

  • Page 103: Enabling Or Disabling Automatic Execution Of The Embedded Uefi Shell Startup Script

    Enabling or disabling automatic execution of the Embedded UEFI Shell startup script Use the UEFI Shell Script Auto-Start option to enable or disable automatic execution of the Embedded UEFI Shell startup script during Shell startup. • You can use the startup script to create a RAM disk, download files from the network, collect data, upload results back to network, and then boot to the OS without rebooting the system.

  • Page 104: Setting The Embedded Uefi Shell Startup Script Location

    Procedure 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Embedded UEFI Shell > Shell Script Verification. 2. Select a setting. • Enabled—Enables Shell script verification. • Disabled—(Default) Does not enable Shell script verification. 3. Save your setting. Setting the Embedded UEFI Shell startup script location Use the Shell Auto-Start Script Location option to select the location of the Embedded UEFI Shell startup script.

  • Page 105: Setting The Network Location For The Shell Auto-Start Script

    • HTTP Support policy is enabled, and the URL provided by the DHCP server matches the HTTP Support policy setting. • Shell Auto-Start Script Location is set to Network Location or Auto. • The DHCP server is configured to provide HTTP/HTTPS or FTP URLs. •...

  • Page 106: Server Security

    ◦ https://example.com/file/file.nsh ◦ http://[1234::1000]/file.nsh 3. Save your setting. Server security Server Security options • Set Power On Password • Set Admin Password • Secure Boot Settings • TLS (HTTPS) Options • Trusted Platform Module options • Intel (R) TXT Support •...

  • Page 107: Setting An Administrator Password

    Operating systems must support Secure Boot and have an EFI boot loader signed with one of the authorized keys to boot. For more information about supported operating systems, see http:// www.hpe.com/servers/ossupport. You can customize the certificates embedded in the UEFI BIOS by adding or removing your own certificates, either from a management console directly attached to the server, or by remotely connecting to the server using the iLO Remote Console.

  • Page 108: Enabling Or Disabling Secure Boot

    Using the System Utilities options described in the following sections. • Using the iLO RESTful API to clear and restore certificates. For more information, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/redfish). • Using the secboot command in the Embedded UEFI Shell to display Secure Boot databases, keys, and security reports.

  • Page 109: Viewing Advanced Secure Boot Options Settings

    From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Secure Boot Settings > Advanced Secure Boot Options > PK - Platform Key > View PK entry > HPE UEFI Secure Boot 2016 PK Key. Enrolling a Secure Boot certificate key or database signature Procedure 1.

  • Page 110: Deleting A Secure Boot Certificate Key Or Database Signature

    Example: Enrolling a KEK entry 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Secure Boot Settings > Advanced Secure Boot Options > KEK - Key Exchange Key > Enroll KEK entry. 2.

  • Page 111: Exporting A Secure Boot Certificate Key Or Database Signature

    1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Secure Boot Settings > Advanced Secure Boot Options > DB - Allowed Signatures Database > Export Signature > HPE UEFI Secure Boot 2016 DB Key. 2. Select the entry you want to export.

  • Page 112: Exporting All Secure Boot Certificate Keys

    Exporting all Secure Boot certificate keys Procedure 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Secure Boot Settings > Advanced Secure Boot Options > Export all keys. A File Explorer screen shows attached media devices. 2.

  • Page 113: Enrolling A Tls Certificate

    Enrolling a TLS certificate Procedure 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > TLS (HTTPS) Options > Enroll Certificate. 2. Select Enroll certificate using File Explorer. The File Explorer screen shows attached media devices. 3.

  • Page 114: Exporting All Tls Certificates

    • Select an attached media device where you want to export the file, and then continue selecting the menu path for the certificate file. Press Enter after each selection. • To export to a new file, press +, and then enter a file name. Exporting all TLS certificates Procedure 1.

  • Page 115: Configuring Trusted Platform Module Options

    a. Select Certificate validation process for every TLS connection. b. Select a setting: ◦ PEER (recommended)—The certificate presented by the peer is validated for secure communication. ◦ NONE—Does not validate the certificate. • To enable or disable strict host name checking: a.
  • Page 116 • By default, the Trusted Platform Module is enabled as TPM 2.0 when the server is powered on after installing it. • In UEFI Mode, the Trusted Platform Module can be configured to operate as TPM 2.0 or TPM 1.2. •...

  • Page 117: Setting Tpm Fips Mode Switch Operation

    After the system reboots, you can view the Current TPM Type and Current TPM State settings. 5. Verify that your new Current TPM Type and Current TPM State settings appear at the top of the screen. Setting TPM FIPS Mode Switch Operation If you want TPM 1.2 mode to be FIPS-ready through POST, use the TPM FIPS Mode Switch Operation option.

  • Page 118: Enabling Or Disabling The One-Time Boot Menu F11 Prompt

    Procedure 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Intel (R) TXT Support. 2. Select a setting. • Enabled—Enables TXT support • Disabled—Disables TXT support. 3. Save your changes. Enabling or disabling the One-Time Boot Menu F11 prompt Use this option to control whether you can press the F11 key to boot directly to the One-Time Boot Menu during the current boot.

  • Page 119: Enabling Or Disabling Backup Rom Image Authentication

    Procedure 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Processor AES-NI Support. 2. Select a setting. • Enabled—Enables AES-NI support. • Disabled—Disables AES-NI support. 3. Save your changes. Enabling or disabling backup ROM image authentication Use the Backup ROM Image Authentication option to enable or disable cryptographic authentication of the backup ROM image on startup.

  • Page 120: Setting Gpu Configurations

    ◦ Normal—Only allocates PCIe resources to devices installed at boot time. PCIe hot-add is not supported. ◦ Medium—Allocates additional PCIe resources for each PCIe root port, which might enable a PCIe hot-add event to work without requiring a system reboot to enumerate the device. ◦...

  • Page 121: Advanced Platform Configuration Options

    Procedure 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > PCIe Device Configuration. 2. Select a device from the list. 3. Select settings. Depending on the device, options include: • Device Disable ◦ Auto—The device is automatically enabled at server boot. ◦...

  • Page 122: Configuring An Embedded Video Connection

    • Use Current ROM • Switch to Backup ROM—Reverts to the image in use before the last flash event. 3. Save your setting. Configuring an embedded video connection Procedure 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) >...

  • Page 123: Enabling Or Disabling High Precision Event Timer (Hpet) Acpi Support

    Procedure 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Advanced Options > Mixed Power Supply Reporting. 2. Select a setting. • Enabled • Disabled 3. Save your setting. Enabling or disabling High Precision Event Timer (HPET) ACPI Support Use the High Precision Event Timer (HPET) ACPI Support option to enable or disable the High Precision Event Timer (HPET) table and device object in ACPI.

  • Page 124: Enabling Or Disabling Thermal Shutdown

    • Maximum Cooling—Provides the maximum cooling available for the system. • Enhanced Cooling—Provides additional cooling to the processors, which can improve performance. 3. Save your setting. Enabling or disabling thermal shutdown Use the Thermal Shutdown option to configure the system to shut down when a fan failure occurs in non-redundant fan mode.

  • Page 125: Setting The Fan Failure Policy

    Use the Extended Ambient Temperature Support option to enable the server to operate at higher ambient temperatures than are normally supported. NOTE: This option is only supported by specific hardware configurations. See your HPE server documentation before enabling extended ambient temperature support. Improper system operation or damage to hardware components can result from enabling these features in unsupported configurations.

  • Page 126: Re-Entering A Serial Number

    Re-entering a serial number Use the Serial Number option to re-enter the server serial number after replacing the system board. This value must match the serial number sticker located on the back of the chassis. Procedure 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) >...

  • Page 127: Obtaining Uefi Serial Output Log Data With The Uefi System Utilities

    NOTE: This setting can significantly increase boot time. ◦ Custom • POST Verbose Boot Progress—Enables detailed messaging that might be helpful in determining why a server became unresponsive during the boot process. ◦ Disabled ◦ Serial Only—Detailed messages are output to the serial console. ◦...

  • Page 128: Date, Time, And System Default Options

    More information Launching the System Utilities on page 9 Date, time, and system default options Setting the Date and Time Procedure 1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Date and Time. 2. Select a setting, and then complete your entry. •...

  • Page 129: Resetting System Defaults

    ◦ Enabled—Adjusts the local time displayed by one hour for Daylight Savings Time. ◦ Disabled—Does not adjust the local time displayed for Daylight Savings Time. • Time Format ◦ Coordinated Universal Time (UTC)—Calculates the time stored in the hardware Real Time Clock (RTC) from the associated Time Zone setting.

  • Page 130: Changing The Default Uefi Device Priority

    Restore Default Manufacturing Settings, this information is cleared, whereas it is retained when you Restore Default System Settings. To save a custom default configuration to use during a system restore, use User Default Options. Doing so saves settings you might otherwise lose. Procedure 1.
  • Page 131 ◦ Yes, Save—Saves the current settings as the system default settings. ◦ No, Cancel—Does not save the current settings as the system default settings. • Erase User Defaults ◦ Yes, erase the current settings—Erases (deletes) the current user-defined default settings. Once deleted, you can only restore these settings manually.

  • Page 132: Using Scripted Configuration Flows

    Scripting Toolkit User Guide for your operating system environment on the Hewlett Packard Enterprise website (http://www.hpe.com/info/stk/docs). HPE Smart Storage Administrator (HPE SSA) HPE SSA Scripting is a standalone application that is distributed with the HPE SSA CLI application and is used for configuring arrays on Smart Array devices. •...

  • Page 133: Troubleshooting

    You must configure PXE servers with a boot image. For x64 EFI machines, you must also configure the DHCP server to support x64 EFI DHCP boot requests. For more information, see the UEFI Information Library: http://www.hpe.com/info/ProLiantUEFI/docs 2. Retry the boot procedure.

  • Page 134: Cannot Restore System Defaults

    Action 1. Use User Default Options to save a custom default configuration to use during a system restore. 2. Retry the boot procedure. Cannot restore system defaults Symptom • After moving a drive from one server to another in Windows, you see an error message that certain settings cannot be found.

  • Page 135: Cannot Network Boot With The Downloaded Image File

    Action 1. Ensure that there is a DHCP server available and it is operational. 2. Try to download the file in the URL again. Solution 3 Cause No cable is connected to the selected NIC port. Action 1. Ensure that there is a cable connection. 2.

  • Page 136: Cannot Deploy From The Uefi Shell Script

    Action 1. Ensure that the image is signed and that its Secure Boot settings are correct. 2. Try to download the file in the URL again. Solution 2 Cause The downloaded file is corrupt. Action 1. Select a new file. 2.

  • Page 137: Cannot Execute Option Rom For One Or More Devices

    Cannot execute Option ROM for one or more devices Symptom You cannot execute Option ROM for one or more devices. Cause The amount of available Option ROM space has been exceeded. Action 1. Disable any unnecessary option ROMs (such as PXE). 2.

  • Page 138: Invalid Server Serial Number And Product Id

    ◦ VT-d ◦ Invalid Server Serial Number and Product ID Symptom You see an error message that the Server Serial Number and Product ID are invalid, corrupted, or lost. Cause The serial number, product ID, or both, are invalid, corrupted, or lost. Action 1.

  • Page 139: System Unresponsive

    NOTE: If the default boot mode settings are different than the user-configured settings, the system might not boot the OS installation when the defaults are restored. To avoid this issue, use the User Default Options feature in UEFI System Utilities to override the factory default settings. System unresponsive Cause There is a mis-configured or malfunctioning PCIe expansion card.

  • Page 140: Smart Array Controllers Are Not Functioning Properly

    Other Smart Array controllers are not supported and will not function properly. For more information on supported options, see the server QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). For more information on the latest firmware and driver versions, see the Hewlett Packard Enterprise website (https://www.hpe.com/support/hpesc).
  • Page 141 Action Enable UEFI Optimized Boot. Troubleshooting...

  • Page 142: Websites, Support, And Other Resources

    Websites, support, and other resources Websites General websites Hewlett Packard Enterprise Information Library www.hpe.com/info/EIL Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix www.hpe.com/storage/spock Storage white papers and analyst reports www.hpe.com/storage/whitepapers UEFI Specification www.uefi.org/specifications UEFI Learning Resources www.uefi.org/learning_center RESTful API Tool http://www.hpe.com/info/redfish...

  • Page 143: Accessing Updates

    IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.

  • Page 144: Remote Support

    Remote support and Proactive Care information HPE Get Connected www.hpe.com/services/getconnected HPE Proactive Care services www.hpe.com/services/proactivecare HPE Proactive Care service: Supported products list www.hpe.com/services/proactivecaresupportedproducts HPE Proactive Care advanced service: Supported products list www.hpe.com/services/proactivecareadvancedsupportedproducts Proactive Care customer information Proactive Care central www.hpe.com/services/proactivecarecentral Proactive Care service activation www.hpe.com/services/proactivecarecentralgetstarted...

  • Page 145: Documentation Feedback

    Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

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