Understanding Diagnostic Tools Available During Server States - Oracle netra X5-2 Service Manual

Step Situation or Task
20. Does the SP fault LED persist?
21. Check the chassis status LEDs. See
Legacy Targets for LED States" on page
22. Do the chassis status LEDs indicate a fault?
23. Check the drive status LEDs. See
LEDs" on page 94, or
24. Do the drive LEDs indicate a fault?
25. Check the network status LEDs. See
26. Do the network status LEDs indicate a fault?
27. Inspect and replace cables as necessary. Then go to Step 1.
28. Check the logs for information. See
29. Do the log entries identify the problem?
30. Is the problem identified as a hardware problem?
31. The problem is software related. See Server Administration.
32. Is sufficient information provided to justify a service operation?
33. Perform the service operation on the identified component. See
Targets" on page 51
34. Is the server fully powered up?
35. Fully power up the server. See
to Step 36.
36. Perform general diagnostics. See
37. Do the general diagnostics identify any specific component as faulty?
38. Perform tests on the specific component. See
39. Does the component pass functional tests?
40. Replace the motherboard. See
Related Information
"Understanding Diagnostic Tools Available During Server States" on page 23
■
"Access the SP (Oracle ILOM)" on page 28
■
"Network Management Troubleshooting Guidelines" on page 30
■
Understanding Diagnostic Tools Available During
Server States
These tables describe the diagnostic tools that are available to you, according to the state of the
server.
"Front Panel LEDs" on page 31
57.
"Front Panel LEDs" on page 31
"Oracle ILOM Legacy Targets for LED States" on page
"Rear Panel LEDs" on page
"Display Oracle ILOM Log Entries" on page
and "Identifying Components" on page
"Power On the Server (Oracle ILOM)" on page
"Determining Component Health" on page
"Displaying Faulty Components" on page
"Servicing the Motherboard" on page
or "Oracle ILOM
and "SAS Drive
57.
33.
35.
"Resettable
13.
261. Then go
43.
46.
227. Then go to Step 1.
Detecting and Managing Faults
Understanding Diagnostics
YES? NO?
Next Step Next Step
Step 40 Step 1
Step 1 Step 23
Step 1 Step 25
Step 27 Step 1
Step 30 Step 34
Step 32 Step 31
Step 33 Step 34
Step 36 Step 35
Step 38 Step 31
Step 31 Step 33
23