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Oracle netra X5-2 Service Manual

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Netra Server X5-2 Service Manual
Part No: E53601-03
October 2016

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  • Page 1 Netra Server X5-2 Service Manual Part No: E53601-03 October 2016...
  • Page 3 Oracle. Oracle Corporation and its affiliates will not be responsible for any loss, costs, or damages incurred due to your access to or use of third-party content, products, or services, except as set forth in an applicable agreement between you and Oracle.
  • Page 4 Oracle Corporation et ses affiliés déclinent toute responsabilité ou garantie expresse quant aux contenus, produits ou services émanant de tiers, sauf mention contraire stipulée dans un contrat entre vous et Oracle. En aucun cas, Oracle Corporation et ses affiliés ne sauraient être tenus pour responsables des pertes subies, des coûts occasionnés ou des dommages causés par l’accès à...

  • Page 5: Table Of Contents

    Detecting and Managing Faults ................  21 Understanding Diagnostics ................ 21 Diagnostic Process ................. 22 Understanding Diagnostic Tools Available During Server States .....  23 ▼ Access the SP (Oracle ILOM) ............ 28 Network Management Troubleshooting Guidelines ........ 30 Interpreting Diagnostic LEDs ................ 30 Front Panel LEDs .................. 31 Rear Panel LEDs ................... 33 Troubleshooting (Oracle ILOM /SP Targets) ............
  • Page 6 Resettable Targets .................. 51 Troubleshooting (Oracle ILOM Legacy Targets) .......... 51 ▼ Display FRUID and Fault State for Specific Components ...... 52 Oracle ILOM Legacy Targets for Component FRUID and Fault States ..... 53 ▼ Display Component Voltages ..............  53 ▼ Display Component Power Consumption .......... 54 Oracle ILOM Legacy Targets for Component Power Consumption .... 55 ▼...
  • Page 7 ▼ Install an NVMe Switch Card .............. 110 ▼ Install an NVMe Storage Drive .............. 111 ▼ Power On an NVMe Storage Drive and Attach a Device Driver (Oracle Solaris) ......................  111 ▼ Power On an NVMe Storage Drive and Attach a Device Driver (Oracle Linux) ...................... 112...
  • Page 8 Contents Servicing Power Supplies ................ 119 Power Supply LEDs .................. 120 ▼ Locate a Faulty Power Supply .............. 120 ▼ Remove a Power Supply ................ 122 ▼ Install a Power Supply ................ 125 ▼ Verify a Power Supply ................ 126 Servicing Fan Modules .................. 129 Fan Module LEDs .................. 130 ▼...
  • Page 9 Contents ▼ Remove the DVD SATA Cable .............. 164 ▼ Install the DVD SATA Cable .............. 166 ▼ Remove the PDB Signal Cable .............. 167 ▼ Install the PDB Signal Cable .............. 169 Servicing the Drive Backplane ................  171 Drive Backplane Configuration .............. 171 ▼ Determine if the Drive Backplane Is Faulty .......... 172 ▼...
  • Page 10 ▼ Secure the Drive Cage ................ 253 ▼ Install the Fan Tray ................. 255 ▼ Install the Top Cover ................ 257 ▼ Connect Power Cords ................ 260 ▼ Power On the Server (Oracle ILOM) ............ 261 ▼ Power On the Server (Power Button) ............ 262 Glossary ...................... 263 Index ........................  267...

  • Page 11: Using This Documentation

    Audience – Technicians, system administrators, and authorized service providers ■ Required knowledge – Advanced experience troubleshooting and replacing hardware ■ Product Documentation Library Documentation and resources for this product and related products are available at http://www. oracle.com/goto/netra-x5-2/docs. Feedback Provide feedback about this documentation at http://www.oracle.com/goto/docfeedback. Using This Documentation...
  • Page 12 Netra Server X5-2 Service Manual • October 2016...

  • Page 13: Identifying Components

    Identifying Components These topics identify key components of the server. “Component Locations (Storage, Power, and Fan Modules)” on page 14 ■ “Component Locations (Motherboard, Memory, and PCIe Cards)” on page 16 ■ “Front Panel Components (Service)” on page 17 ■ “Rear Panel Components (Service)”...

  • Page 14: Component Locations (Storage, Power, And Fan Modules)

    Component Locations (Storage, Power, and Fan Modules) Component Locations (Storage, Power, and Fan Modules) Name Service Links Filter “Servicing the Filter” on page 89 Netra Server X5-2 Service Manual • October 2016...
  • Page 15 Component Locations (Storage, Power, and Fan Modules) Name Service Links Drives “Servicing SAS Drives” on page 93 Chassis “Accessing Internal Components” on page 71 LED board “Servicing the LED Board” on page 211 Drive backplane data cable “Servicing the System Cables” on page 155 Drive SAS cables “Servicing the System Cables”...

  • Page 16: Component Locations (Motherboard, Memory, And Pcie Cards)

    Component Locations (Motherboard, Memory, and PCIe Cards) Component Locations (Motherboard, Memory, and PCIe Cards) Name Service Links Drive cage “Rotate the Drive Cage to the Service Position” on page 82 “Secure the Drive Cage” on page 253 Power supplies “Servicing Power Supplies” on page 119 Fan modules “Servicing Fan Modules”...

  • Page 17: Front Panel Components (Service)

    Front Panel Components (Service) Name Service Links “Install the PSU Duct” on page 248 DIMMs “Servicing DIMMs” on page 181 “Servicing the PDB” on page 237 Motherboard “Servicing the Motherboard” on page 227 Drive backplane “Servicing the Drive Backplane” on page 171 USB board “Servicing the USB Board”...

  • Page 18: Rear Panel Components (Service)

    Rear Panel Components (Service) Description Links and HDD7. (No HDD6 and HDD7 on six disk servers with DVD.) HDD6 and HDD7 are not available on servers Note - with a DVD. NVMe support is not available in the single-processor server. DVD drive (substitutes for HDD6 and HDD7) “Servicing the DVD Drive”...
  • Page 19 Video port (HD-15) “Video Port” in Netra Server X5-2 Installation Guide NET MGT RJ-45 network port for SP “Access the SP (Oracle ILOM)” on page 28 USB 3.0 ports “USB Ports” in Netra Server X5-2 Installation Guide SER MGT RJ-45 serial port for SP “Access the SP (Oracle ILOM)”...
  • Page 20 Netra Server X5-2 Service Manual • October 2016...

  • Page 21: Detecting And Managing Faults

    “Understanding Diagnostics” on page 21 ■ “Interpreting Diagnostic LEDs” on page 30 ■ “Troubleshooting (Oracle ILOM /SP Targets)” on page 34 ■ “BIOS POST Event Messages” on page 40 ■ “Troubleshooting (Oracle ILOM /System Targets)” on page 42 ■...

  • Page 22: Diagnostic Process

    “Rear Panel LEDs” on page 33 “Power Supply LEDs” on page 120, or “Oracle ILOM Legacy Targets for LED States” on page Are any power supply LEDs lit? Step 13 Step 12 Check the power cords and supplied power. See...

  • Page 23: Understanding Diagnostic Tools Available During Server States

    Check the drive status LEDs. See “Front Panel LEDs” on page 31 “SAS Drive LEDs” on page 94, or “Oracle ILOM Legacy Targets for LED States” on page Do the drive LEDs indicate a fault? Step 1 Step 25 Check the network status LEDs. See “Rear Panel LEDs”...

  • Page 24: Diagnostic Tools

    Oracle ILOM. See “Troubleshooting (Oracle ILOM /SP Targets)” on page Oracle ILOM logs – These files provide an accounting of events that happened with the ■ server hardware. See “Display Oracle ILOM Log Entries” on page BIOS messages –...
  • Page 25 Oracle VTS - The Oracle VTS software provides a comprehensive diagnostic tool ■ that tests and validates Oracle's Sun hardware by verifying the connectivity and proper functioning of most hardware controllers and devices. Oracle VTS requires the Oracle Solaris operating system and is installed separately.
  • Page 26 ■ Power supply “Front Panel LEDs” on page 31 ■ Chassis Oracle ILOM /SP targets “Troubleshooting (Oracle ILOM /SP Targets)” on page 34 Oracle ILOM logs “Display Oracle ILOM Log Entries” on page 35 BIOS messages “BIOS POST Event Messages” on page 40 Related Information “Diagnostic Tools”...
  • Page 27 ■ Chassis ■ Hard drive ■ Network Oracle ILOM /SP targets “Troubleshooting (Oracle ILOM /SP Targets)” on page 34 Oracle ILOM logs “Display Oracle ILOM Log Entries” on page 35 “Determining Component Health” on page 43 Oracle ILOM /System targets Oracle ILOM show faulty command “Display Faults (show faulty Command)”...

  • Page 28: Access The Sp (Oracle Ilom)

    To run diagnostic and troubleshooting command outside of the OS and host console, you must first access the SP and log on as a user recognized by the SP. You can log into multiple SP accounts simultaneously and have separate Oracle ILOM Note - shell commands executing concurrently under each account.
  • Page 29 Hostname: ORACLESP-489089M+1436BV0010 -> To provide optimum server security, change the default server password. Note - The Oracle ILOM prompt indicates that you are accessing the SP with the Oracle ILOM CLI. Related Information “Diagnostic Process” on page 22 ■ “Understanding Diagnostic Tools Available During Server States” on page 23 ■...

  • Page 30: Network Management Troubleshooting Guidelines

    Network Management Troubleshooting Guidelines Follow these guidelines when experiencing difficulty connecting to the server through its NET MGT port. Ensure that the state property of the /SP/network Oracle ILOM target is set to enabled. ■ For example: -> set /SP/network state=enabled Verify the integrity of the physical connection between the NET MGT port of the server, the ■...

  • Page 31: Front Panel Leds

    Interpreting Diagnostic LEDs “BIOS POST Event Messages” on page 40 ■ “Troubleshooting (Oracle ILOM /System Targets)” on page 42 ■ “Displaying Faulty Components” on page 46 ■ “Troubleshooting (Oracle ILOM Legacy Targets)” on page 51 ■ Front Panel LEDs Description Alarm LEDs: ■...
  • Page 32 Service Action Required LED Indicates that service is required. (amber) The Oracle ILOM show faulty command provides details about any faults that cause this indicator to light. Under some fault conditions, individual component fault LEDs are turned on in addition to the Service Action Required LED.

  • Page 33: Rear Panel Leds

    Indicates that output power is without fault. (top, green) ■ Service Action Required Indicates that service for the power supply is required. POST and Oracle ILOM are two LED (middle, amber) diagnostic tools that can detect a fault or failure resulting in this indication.

  • Page 34: Troubleshooting (Oracle Ilom /Sp Targets)

    “Rear Panel Components (Service)” on page 18 ■ Troubleshooting (Oracle ILOM /SP Targets) The Oracle ILOM /SP targets enable you to perform these diagnostics: “Enable Oracle ILOM Legacy Targets” on page 35 ■ “Display Oracle ILOM Log Entries” on page 35 ■...

  • Page 35: Enable Oracle Ilom Legacy Targets

    “Troubleshooting (Oracle ILOM Legacy Targets)” on page 51 ■ Enable Oracle ILOM Legacy Targets Oracle ILOM legacy targets are not available or functional until you perform this procedure. Access Oracle ILOM. “Access the SP (Oracle ILOM)” on page Enable the Oracle ILOM legacy targets.

  • Page 36: Oracle Ilom Log Entry Filters

    “Display the SP Firmware Version” on page 40 ■ Oracle ILOM Log Entry Filters When you display the Oracle ILOM log, you can filter the output to specific classes and types of entries using combinations of the Class and Type parameters. See “Display Oracle ILOM Log Entries”...

  • Page 37: Display Active Power Consumption

    The Critical, Major, and Minor values for the Severity parameter do not necessarily Note - corollate to the Critical, Major, and Minor alarm states. Related Information “Enable Oracle ILOM Legacy Targets” on page 35 ■ “Display Oracle ILOM Log Entries” on page 35 ■...

  • Page 38: Display Information About User Sessions

    Properties: actual_power = 180 -> The power is displayed in Watts. Related Information “Enable Oracle ILOM Legacy Targets” on page 35 ■ “Display Oracle ILOM Log Entries” on page 35 ■ “Oracle ILOM Log Entry Filters” on page 36 ■...

  • Page 39: Display The Net Mgt Configuration Properties

    = Wed Mar 14 20:15:36 2012 type = shell mode = normal -> Related Information “Enable Oracle ILOM Legacy Targets” on page 35 ■ “Display Oracle ILOM Log Entries” on page 35 ■ “Oracle ILOM Log Entry Filters” on page 36 ■...

  • Page 40: Display The Sp Firmware Version

    Display the SP Firmware Version “Access the SP (Oracle ILOM)” on page 28 ■ Display the SP Firmware Version Access Oracle ILOM. “Access the SP (Oracle ILOM)” on page Display the SP firmware version and build time. -> version /SP SP firmware 3.1.0.18...
  • Page 41 Video controller is being initialized. This occurs during the keyboard controller Video initialization initialization. Related Information “Understanding Diagnostics” on page 21 ■ “Interpreting Diagnostic LEDs” on page 30 ■ “Troubleshooting (Oracle ILOM /SP Targets)” on page 34 ■ Detecting and Managing Faults...

  • Page 42: Troubleshooting (Oracle Ilom /System Targets)

    ■ “Troubleshooting (Oracle ILOM Legacy Targets)” on page 51 ■ Troubleshooting (Oracle ILOM /System Targets) The Oracle ILOM /System targets enable you to perform these diagnostics: “Display Problematic Components” on page 42 ■ “Display PCIe Card Information” on page 43 ■...

  • Page 43: Display Pcie Card Information

    ■ “Display Health and Information About Specific Components” on page 44 ■ “Component Health Targets” on page 45 ■ “Oracle ILOM Target Health States” on page 45 ■ Related Information “Display Problematic Components” on page 42 ■ “Display PCIe Card Information” on page 43 ■...
  • Page 44 “Display Health and Information About Specific Components” on page 44 ■ “Component Health Targets” on page 45 ■ “Oracle ILOM Target Health States” on page 45 ■ Display Health and Information About Specific Components Access Oracle ILOM. “Access the SP (Oracle ILOM)” on page Type.
  • Page 45 “Display Health and Information About Specific Components” on page 44 ■ “Oracle ILOM Target Health States” on page 45 ■ Oracle ILOM Target Health States Use this table to clarify health states as seen in the health = parameter of Oracle ILOM /System targets. Detecting and Managing Faults...

  • Page 46: Displaying Faulty Components

    Description Server or hardware component is fully functional. Oracle ILOM has detected a problem with the component that requires a service action to resolve the issue. Service Required If this health status appears at the server system level, view the /System/Open_Problems target. See “Display Problematic Components”...

  • Page 47: Display Faults (Show Faulty Command)

    The characters SPT at the beginning of the message ID indicate that the fault was Note - detected by Oracle ILOM. The component property provides the Oracle ILOM target of the component that Note - faulted and might need to be replaced. You can use the information in the table of “Resettable...

  • Page 48: Display Faults (Faultmgmt Shell)

    The Oracle ILOM CLI includes implementations of Oracle Solaris fault manager Note - commands, such as fmadm and fmdump, within the Oracle ILOM CLI shell. This feature is referred to as the Oracle ILOM faultmgmt shell. For more information about the Oracle Solaris fault manager commands, refer to Server Administration and the Oracle Solaris documentation.
  • Page 49 Action – Additional tasks the user can do to supplement troubleshooting the fault. ■ This is an example of a power supply fault: The characters SPT at the beginning of the message ID indicate that the fault was Note - detected by Oracle ILOM. ------------------- ------------------------------------ -------------- -------- Time UUID msgid...

  • Page 50: Clear A Fault Manually

    ■ Clear a Fault Manually If Oracle ILOM detects a fault and consequential component replacement, Oracle ILOM automatically clears the fault. However, if the host detects a fault, you must manually clear the fault from Oracle ILOM after resolution by resetting the component.

  • Page 51: Resettable Targets

    ■ Troubleshooting (Oracle ILOM Legacy Targets) Oracle ILOM legacy targets identify environmental conditions of hardware components. You must enable Oracle ILOM legacy targets before you can perform these diagnostics. See “Enable Oracle ILOM Legacy Targets” on page You need to enable Oracle ILOM legacy targets only once.

  • Page 52: Display Fruid And Fault State For Specific Components

    Display FRUID and Fault State for Specific Components “Oracle ILOM Legacy Targets for Component FRUID and Fault States” on page 53 ■ “Display Component Voltages” on page 53 ■ “Display Component Power Consumption” on page 54 ■ “Oracle ILOM Legacy Targets for Component Power Consumption” on page 55 ■...

  • Page 53: Oracle Ilom Legacy Targets For Component Fruid And Fault States

    ■ Oracle ILOM Legacy Targets for Component FRUID and Fault States Use the Oracle ILOM show command with these targets to display FRUID and faults states of hardware components. See “Display FRUID and Fault State for Specific Components” on page...

  • Page 54: Display Component Power Consumption

    For the chassis, CPUs, DIMMs, and fans, a summary of power consumed is displayed. Note - Access Oracle ILOM. “Access the SP (Oracle ILOM)” on page If you have not already done so, enable Oracle ILOM legacy targets. “Enable Oracle ILOM Legacy Targets” on page Type. -> show target where target is from the table in “Oracle ILOM Legacy Targets for Component Power...

  • Page 55: Oracle Ilom Legacy Targets For Component Power Consumption

    Oracle ILOM Legacy Targets for Component Power Consumption Use the Oracle ILOM show command with these targets to display component power consumed as a summary or a timeline, and the power going into and out of the power supplies. See “Display Component Power Consumption”...

  • Page 56: Display Component Fan Speeds

    ■ Display Component Fan Speeds Access Oracle ILOM. “Access the SP (Oracle ILOM)” on page If you have not already done so, enable Oracle ILOM legacy targets. “Enable Oracle ILOM Legacy Targets” on page Type. -> show target value where these component fan speeds have these targets:...

  • Page 57: Display Component Led State

    “Oracle ILOM Legacy Targets for LED States” on page 57 ■ Oracle ILOM Legacy Targets for LED States Use the Oracle ILOM show command with these targets to display the states of status LEDs for hardware components. See “Display Component LED State” on page...

  • Page 58: Using The Server Fault Remind Button

    Minor alarm /SYS/MINOR_ALARM User alarm /SYS/USER_ALARM Related Information “Oracle ILOM Legacy Targets for Component FRUID and Fault States” on page 53 ■ “Oracle ILOM Legacy Targets for Component Power Consumption” on page 55 ■ “Display Component LED State” on page 57 ■...
  • Page 59 Using the Server Fault Remind Button Detecting and Managing Faults...
  • Page 60 Netra Server X5-2 Service Manual • October 2016...

  • Page 61: Preparing For Service

    Preparing for Service These topics describe how to prepare the server for servicing. Step Description Link Review safety and handling information. “Safety Information” on page 62 Gather the tools for service. “Tools Needed for Service” on page 63 Consider filler panel options. “Filler Panels”...

  • Page 62: Safety Information

    Safety Information Step Description Link “Servicing the PDB” on page 237 Related Information “Identifying Components” on page 13 ■ “Detecting and Managing Faults” on page 21 ■ “Returning the Server to Operation” on page 247 ■ Safety Information For your protection, observe these safety precautions when setting up your equipment: Follow all cautions and instructions marked on the equipment and described in the ■...

  • Page 63: Antistatic Wrist Strap Use

    Tools Needed for Service Circuit boards and hard drives contain electronic components that are extremely Caution - sensitive to static electricity. Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these boards. Do not touch the components along their connector edges.

  • Page 64: Filler Panels

    You can find the chassis serial number on a sticker located on the front of the server and on another sticker on the side of the server. If it is not convenient to read either sticker, follow this procedure. Access Oracle ILOM. Netra Server X5-2 Service Manual • October 2016...

  • Page 65: Component Service Task Reference

    Component Service Task Reference “Access the SP (Oracle ILOM)” on page Display the serial number. -> show /System serial_number /System Properties: serial_number = 1150CN2022 -> Related Information Server Administration, show command ■ “Display FRUID and Fault State for Specific Components” on page 52 ■...

  • Page 66: Locate The Server

    The white Locator LEDs (one on the front panel and one on the rear panel) blink. After locating the server with the blinking Locator LED, turn the LED off by pressing the Locator button. Alternatively, you can turn off the Locator LED by running the Oracle ILOM set /SYS/ Note - LOCATE value=off command.

  • Page 67: Removing Power From The Server

    Perform this procedure before powering off the server. Notify affected users that the server will be shut down. Refer to the Oracle Solaris system administration documentation for additional information. Save any open files and quit all running programs. Refer to your application documentation for specific information for these processes.

  • Page 68: Power Off The Server (Oracle Ilom)

    Power Off the Server (Oracle ILOM) Power off the server. See: “Power Off the Server (Oracle ILOM)” on page 68 ■ “Power Off the Server (Power Button - Graceful)” on page 69 ■ “Power Off the Server (Emergency Shutdown)” on page 69 ■...

  • Page 69: Power Off The Server (Power Button - Graceful)

    Power Off the Server (Power Button - Graceful) “Disconnect Power Cords and Data Cables” on page 70 ■ “Power On the Server (Oracle ILOM)” on page 261 ■ “Power Off the Server (Power Button - Graceful)” on page 69 ■...

  • Page 70: Disconnect Power Cords And Data Cables

    Disconnect Power Cords and Data Cables “Power Off the Server (Oracle ILOM)” on page 68 ■ “Power Off the Server (Power Button - Graceful)” on page 69 ■ Disconnect Power Cords and Data Cables Power off the server. See: “Power Off the Server (Oracle ILOM)” on page 68 ■...

  • Page 71: Accessing Internal Components

    Disconnect and remove all of the data cables that are attached to the rear of the server. Related Information “Power Off the Server (Oracle ILOM)” on page 68 ■ “Power Off the Server (Power Button - Graceful)” on page 69 ■...

  • Page 72: Prevent Esd Damage

    Prevent ESD Damage Related Information “Safety Information” on page 62 ■ “Tools Needed for Service” on page 63 ■ “Component Service Task Reference” on page 65 ■ “Removing Power From the Server” on page 67 ■ Prevent ESD Damage Many components housed within the chassis can be damaged by electrostatic discharge. To protect these components from damage, perform these steps before opening the chassis for service.
  • Page 73 Remove the Server From the 4-Post, 19-inch Rack “Prevent ESD Damage” on page 72 ■ Remove the Server From the 4-Post, 19-inch Rack The steps to remove the server from a 4-post, 19-inch rack depend on the type of rack or rail kit. The server is hard mounted with the hardmount rack kit, or the server is mounted with a sliding rail kit.

  • Page 74: Netra Server X5-2 Service Manual • October

    Remove the Server From the 2-Post, 19-inch Rack For both types of kits, remove the two screws securing each hardmount bracket at the front of the rack. For the sliding rail kit, extend the server to the locked position, and then, press the Release buttons on the rails to pull the server out of the rack.
  • Page 75 Remove the Server From the 2-Post, 19-inch Rack Remove the two screws that secure each rear plate to the back of the post. Preparing for Service...
  • Page 76 Remove the Server From the 2-Post, 19-inch Rack Loosen the two screws that secure each rear plate to the eyelets of the side bracket. Slide each rear plate out of the eyelets and set them aside. Netra Server X5-2 Service Manual • October 2016...

  • Page 77: Remove The Top Cover

    Remove the Top Cover Remove the two screws from each side bracket at the front of the posts. Lift the server from the rack and set it aside on an antistatic mat. Remove the top cover. “Remove the Top Cover” on page Related Information “Prevent ESD Damage”...
  • Page 78 Remove the Top Cover Fully loosen the two captive screws at the rear of the top cover. Netra Server X5-2 Service Manual • October 2016...
  • Page 79 Remove the Top Cover Slide the top cover rearward 0.5 in (13 mm) and lift it straight up and off the chassis. Set the top cover aside. Consider your next step. Service these components: ■ “Servicing Fan Modules” on page 129 ■...

  • Page 80: Remove The Fan Tray

    Remove the Fan Tray “Remove the Fan Tray” on page Related Information “Prevent ESD Damage” on page 72 ■ “Removing the Server From the Rack” on page 72 ■ “Install the Top Cover” on page 257 ■ “Safety Information” on page 62 ■...
  • Page 81 Remove the Fan Tray Lift the fan tray straight up and out of the chassis. Consider your next step. Service the hard drive signal, hard drive power, or DVD SATA cables. ■ “Servicing the System Cables” on page 155. Or, pivot the drive cage. ■...

  • Page 82: Rotate The Drive Cage To The Service Position

    Rotate the Drive Cage to the Service Position Rotate the Drive Cage to the Service Position Complete these prerequisites in this order. “Remove the Top Cover” on page 77 ■ “Remove a Fan Module” on page 132 ■ Remove all fan modules. “Remove the Fan Tray”...

  • Page 83: Remove The Air Duct

    Remove the Air Duct Rotate the drive cage to the vertical position. Consider your next step. Service the drive backplane. ■ “Servicing the Drive Backplane” on page 171. Or, remove the air duct. ■ “Remove the Air Duct” on page Related Information “Remove the Fan Tray”...
  • Page 84 Remove the Air Duct Disconnect the cables and move them out of the way. Fully loosen the thumbscrew on the left bracket. Netra Server X5-2 Service Manual • October 2016...
  • Page 85 Remove the Air Duct Slide the left (L) thumbscrew bracket forward and off of the mounting pins. Set the thumbscrew bracket aside. Preparing for Service...
  • Page 86 Remove the Air Duct Lift the air duct straight up and off the alignment pins. Set the air duct aside. Consider your next step. Service these components: ■ “Servicing DIMMs” on page 181 ■ “Servicing the LED Board” on page 211 ■...

  • Page 87: Remove The Psu Duct

    Remove the PSU Duct Remove the PSU Duct Complete these prerequisites in this order. “Remove the Top Cover” on page 77 ■ “Rotate the Drive Cage to the Service Position” on page 82 ■ Lift the PSU duct up and out of the chassis. Set the PSU duct aside.
  • Page 88 Remove the PSU Duct “Servicing the System Cables” on page 155. Related Information “Remove the Air Duct” on page 83 ■ “Install the PSU Duct” on page 248 ■ Netra Server X5-2 Service Manual • October 2016...

  • Page 89: Servicing The Filter

    Servicing the Filter The filter traps larger particles from entering the server chassis. The filter is located at the air intake end of the server. See “Component Locations (Storage, Power, and Fan Modules)” on page Description Links Replace the faulty filter. “Remove the Filter”...
  • Page 90 Remove the Filter Pinch the left and right release levers inwards. Pivot the filter forward and out of the chassis. Lift the filter from the chassis. Set the filter aside. Consider your next step. If you removed the filter as part of a replacement operation, install a new filter. See “Install ■...

  • Page 91: Install The Filter

    Install the Filter Finish the removal procedure. “Returning the Server to Operation” on page 247. Related Information “Install the Filter” on page 91 ■ “Preparing for Service” on page 61 ■ “Returning the Server to Operation” on page 247 ■ Install the Filter Installing the filter is a hot-swap operation.
  • Page 92 Install the Filter If you installed the filter as part of a replacement operation, you are finished. ■ If you installed the filter as part of another component's removal or installation procedure, ■ return to that procedure. See “Component Service Task Reference” on page 65 assistance.

  • Page 93: Servicing Sas Drives

    Servicing SAS Drives SAS drives are used for nonvolatile storage of information. The drives are located across the front of the chassis, behind the filter. See “Component Locations (Storage, Power, and Fan Modules)” on page Description Links Replace a faulty drive. “SAS Drive Configuration”...

  • Page 94: Sas Drive Configuration

    DVD drive, or eight drives and no internal DVD drive. For both configurations, the locations and Oracle ILOM targets for drives 0 through 5 are identical. The DVD drive occupies the space where drives 6 and 7 would have installed. See “Component Locations (Storage, Power,...

  • Page 95: Locate A Faulty Drive

    Visually inspect the installed drives to see if any of their status LEDs are lit or flashing. “SAS Drive LEDs” on page If a drive is faulty, replace it. See “Remove a SAS Drive” on page In Oracle ILOM, check the health of the storage system. -> show /System/Storage /System/Power Targets: Disks...
  • Page 96 “Component Service Task Reference” on page 65 to identify which component is faulty. Use the Oracle ILOM faultmgmt shell to identify the faulty component. “Display Faults (faultmgmt Shell)” on page Check the Fault class and Description fields for more information.

  • Page 97: Remove A Sas Drive

    Remove a SAS Drive “Detecting and Managing Faults” on page Related Information “Remove a SAS Drive” on page 97 ■ “SAS Drive Configuration” on page 94 ■ “SAS Drive LEDs” on page 94 ■ “Verify a SAS Drive” on page 101 ■...
  • Page 98 Remove a SAS Drive Press the release button and pivot the release lever open to the right. Grasp the release lever and pull the drive out of the chassis. Set the drive aside. Repeat from Step 5 for any additional drives to be removed. Consider your next step.

  • Page 99: Install A Sas Drive

    Install a SAS Drive Overheating hazard. There must be no empty drive slots. Caution - Related Information “Locate a Faulty Drive” on page 95 ■ “Install a SAS Drive” on page 99 ■ “Preparing for Service” on page 61 ■ “Returning the Server to Operation”...
  • Page 100 Install a SAS Drive Align the drive with the slot where it installs into the chassis. The connector is at the rear of the drive and the release button is on the left. Press on the drive to slide the drive into the chassis until the release lever moves slightly inward.

  • Page 101: Verify A Sas Drive

    “Returning the Server to Operation” on page 247 ■ Verify a SAS Drive After you install a SAS drive, you can verify its functionality. Access Oracle ILOM. “Access the SP (Oracle ILOM)” on page Check for the presence of the drive. -> show /SYS/DBP/HDDx/PRSNT /SYS/DBP/HDD0/PRSNT Targets:...
  • Page 102 Verify a SAS Drive Consider your next step. If you installed a new drive as part of a replacement operation, verify that the drive ■ is no longer considered faulty, then return to this procedure. See “Locate a Faulty Drive” on page If you installed a new drive to increase functionality, go to Step ■...

  • Page 103: Servicing Nvme Storage Drives, Switch Card, And Cables

    You can replace the factory-installed NVMe switch card and NVMe cables in case either of them become faulty, or you upgrade the server to use NVMe. NVMe storage drives are supported only on servers that are running Oracle Solaris or Note - Oracle Linux.

  • Page 104: Unmount An Nvme Storage Drive (Oracle Solaris)

    PRESENT PCIe-Native /pci@7a,0/pci8086,2f08@3/pci111d,80b5@4 Related Information “Remove an NVMe Storage Drive” on page 106 ■ “Verify Removal of an NVMe Storage Drive (Oracle Solaris)” on page 107 ■ Unmount an NVMe Storage Drive (Oracle Linux) Log in to Oracle Linux. Remove the NVMe storage device path.
  • Page 105 Unmount an NVMe Storage Drive (Oracle Linux) /sys/devices/pci0000:80/0000:80:03.0/0000:b0:00.0/0000:b1:05.0/0000:b4:00.0/misc/ nvme1 In this example, the PCIe addresses are highlighted in bold text. Obtain the slot number (APIC ID) for the bus address for all of the PCIe slot numbers and the corresponding bus addresses.

  • Page 106: Remove An Nvme Storage Drive

    Related Information “Remove an NVMe Storage Drive” on page 106 ■ “Verify Removal of an NVMe Storage Drive (Oracle Solaris)” on page 107 ■ Remove an NVMe Storage Drive After you unmount the NVMe storage drive, the steps to physically remove the dirve are the same as the steps to remove a SAS storage dirve.

  • Page 107: Verify Removal Of An Nvme Storage Drive (Oracle Solaris)

    ■ “Unmount an NVMe Storage Drive (Oracle Linux)” on page 104 ■ “Power On an NVMe Storage Drive and Attach a Device Driver (Oracle ■ Solaris)” on page 111 “Power On an NVMe Storage Drive and Attach a Device Driver (Oracle ■...

  • Page 108: Remove The Nvme Switch Card Cables

    “Unmount an NVMe Storage Drive (Oracle Linux)” on page 104 ■ “Remove an NVMe Storage Drive” on page 106 ■ “Verify Removal of an NVMe Storage Drive (Oracle Linux)” on page 107 ■ “Power On an NVMe Storage Drive and Attach a Device Driver (Oracle ■...
  • Page 109 Note - PCIe NVMe switch card. For example, the NVMe cable labeled 0,1 plugs in to the Oracle PCIe NVMe switch card port 0,1, and the cable labeled 2,3 plugs in to the Oracle PCIe NVMe switch card port 2,3.

  • Page 110: Remove The Nvme Switch Card

    Remove the NVMe Switch Card Remove the NVMe Switch Card You must power off the server to replace the NVMe switch card. Prepare the server for service. “Preparing for Service” on page Disconnect the NVMe cables that are attached to the switch card. Remove the switch card from the chassis.

  • Page 111: Install An Nvme Storage Drive

    Slide the drive into the slot until the drive is fully seated. Close the drive latch to lock the drive in place. Related Information “Power On an NVMe Storage Drive and Attach a Device Driver (Oracle ■ Solaris)” on page 111 “Power On an NVMe Storage Drive and Attach a Device Driver (Oracle...

  • Page 112: Linux)

    Power On an NVMe Storage Drive and Attach a Device Driver (Oracle Linux) ------------------------------------------------------------------ pcie13 Enabled PCIe-Native /pci@7a,0/pci8086,2f08@3/pci111d,80b5@4 Check the NVMe drive information. # nvmeadm list Related Information “Install an NVMe Storage Drive” on page 111 ■ “Verify the Operation of an NVMe Storage Drive” on page 112 ■...

  • Page 113: Servicing The Dvd Drive

    Servicing the DVD Drive The DVD drive is a SATA optical storage device with DVD DL-RW capabilities. The DVD drive is located above the hard drives at the front right of the chassis. See “Component Locations (Storage, Power, and Fan Modules)” on page Description Links Replace the faulty DVD drive.
  • Page 114 Remove the DVD Drive If you have not prepared for service, do so now. See “Preparing for Service” on page ■ If you are removing the DVD drive as part of another component's removal or installation ■ procedure, go to Step Remove any media from DVD drive.
  • Page 115 Remove the DVD Drive Continue to pull the tab, so that the DVD drive slides out of the chassis. Set the DVD drive aside. Consider your next step. If you removed the DVD drive as part of a replacement operation, install a new DVD drive. ■...

  • Page 116: Install The Dvd Drive

    Install the DVD Drive Install the DVD Drive Installing the DVD drive is a hot-plug operation. You do not need to power off the server before installing the DVD drive. Consider your first step. If you are replacing the DVD drive, remove the faulty or obsolete DVD drive first, then ■...
  • Page 117 Install the DVD Drive Press on the right side of the DVD drive to firmly seat it into the slot. Push the tab in under the DVD drive. Consider your next step. If you installed the DVD drive as part of a replacement operation, go to Step ■...
  • Page 118 Install the DVD Drive “Returning the Server to Operation” on page 247. Related Information “Remove the DVD Drive” on page 113 ■ “Preparing for Service” on page 61 ■ “Returning the Server to Operation” on page 247 ■ Netra Server X5-2 Service Manual • October 2016...

  • Page 119: Servicing Power Supplies

    Servicing Power Supplies The power supplies convert AC or DC facility power to 3.3 VDC and 12 VDC for use in the server chassis. The power supplies are configured for redundancy and are stacked at the rear left of the chassis. See “Component Locations (Storage, Power, and Fan Modules)”...

  • Page 120: Power Supply Leds

    “Power Supply LEDs” on page 120. If a power supply is faulty, replace it. See “Remove a Power Supply” on page 122. In Oracle ILOM, check the health of the power system. -> show /System/Power /System/Power Targets: Properties: health = OK...
  • Page 121 “Component Service Task Reference” on page 65 to identify which component is faulty. Use the Oracle ILOM faultmgmt shell to identify the faulty component. “Display Faults (faultmgmt Shell)” on page Check the Fault class and Description fields for more information.

  • Page 122: Remove A Power Supply

    Remove a Power Supply -> show /SYS/PSx/V_12V value /SYS/PS0/V_12V Properties: value = 12.027 Volts -> where x is 0 (lower power supply) or 1 (upper power supply). If the power supply is faulty, replace it. See “Remove a Power Supply” on page 122.
  • Page 123 Remove a Power Supply Press the release tab to the left and pull on the handle. Servicing Power Supplies...
  • Page 124 Remove a Power Supply Continue to pull on the handle to slide the power supply out of the chassis. Set the power supply aside. Consider your next step. If you removed a power supply as part of a replacement operation, install a new power ■...

  • Page 125: Install A Power Supply

    Install a Power Supply Install a Power Supply Installing a power supply is a hot-swap operation. You do not need to power off the server before installing the power supply. Consider your first step. If you are replacing a power supply, remove the faulty or obsolete power supply first, then ■...

  • Page 126: Verify A Power Supply

    Verify a Power Supply After you install a power supply, you can verify its functionality. Access Oracle ILOM. “Access the SP (Oracle ILOM)” on page Reset the power supply. -> set /SYS/PSx clear_fault_action=true Are you sure you want to clear /SYS/PS0 (y/n)? y Set 'clear_fault_action' to 'true' ->...
  • Page 127 Verify a Power Supply /SYS/PS0/V_12V Properties: value = 12.027 Volts -> where x is 0 (lower power supply) or 1 (upper power supply). Related Information “Install a Power Supply” on page 125 ■ “Power Supply LEDs” on page 120 ■ “Locate a Faulty Power Supply”...
  • Page 128 Netra Server X5-2 Service Manual • October 2016...

  • Page 129: Servicing Fan Modules

    Servicing Fan Modules Fan modules are composed of redundant fan elements. This redundancy enables the fan module to continuously supply air flow, even if one fan element fails. The five fan modules are located at the midsection of the chassis, behind the air duct. See “Component Locations (Storage, Power, and Fan Modules)”...

  • Page 130: Fan Module Leds

    Fan Module LEDs Fan Module LEDs Each fan module has a fan fault LED that is located near the module on the motherboard. The amber LED is illumated for failed fan modules. Pressing the Fault Remind button on the motherboard illumates the fan module LED for a faulty fan module. See “Using the Server Fault Remind Button”...

  • Page 131: Locate A Faulty Fan Module

    “Component Service Task Reference” on page 65 to identify which component is faulty. Use the Oracle ILOM faultmgmt shell to identify the faulty component. “Display Faults (faultmgmt Shell)” on page Check the Fault class and Description fields for more information.

  • Page 132: Remove A Fan Module

    Remove a Fan Module /SYS/MB/FM0/F0/TACH Properties: value = 3100.000 RPM -> where: x is the fan module, 0 (left fan module) to 4 (right fan module). ■ y is the fan element, 0 (primary) or 1 (secondary). ■ If a fan module is faulty, replace it. See “Remove a Fan Module”...

  • Page 133: Install A Fan Module

    Install a Fan Module On the fan module to be replaced, pull the green band straight up and lift the fan module out of the chassis. Set the fan module aside. Repeat from Step 3 for any additional fan modules to be removed. Consider your next step.
  • Page 134 Install a Fan Module Consider your first step. If you are replacing a fan module, remove the faulty or obsolete fan module first, then return ■ to this procedure, Step 2. See “Remove a Fan Module” on page 132. If you are installing a fan module as part of another component's removal or installation ■...
  • Page 135 Install a Fan Module Press the fan module down until it clicks securely in the fan tray. Repeat from Step 2 through Step 4 for any additional fan modules that you are installing. Consider your next step. If you installed a fan module as part of a replacement operation, go to Step ■...

  • Page 136: Verify A Fan Module

    Verify a Fan Module After you install a fan module, you can verify its functionality. Access Oracle ILOM. “Access the SP (Oracle ILOM)” on page Reset the fan module. -> set /SYS/MB/FMx clear_fault_action=true Are you sure you want to clear /SYS/MB/FM0 (y/n)? y Set 'clear_fault_action' to 'true' ->...

  • Page 137: Servicing Pcie Cards

    Servicing PCIe Cards PCIe cards provide additional I/O or other functionality. The PCIe cards install into the card slots located across the rear of the chassis. See “Component Locations (Motherboard, Memory, and PCIe Cards)” on page Description Links Replace a faulty PCIe card. “PCIe Card Configuration”...

  • Page 138: Pcie Card Configuration

    You must determine which PCIe card is faulty before you replace it. Check to see if any System Service Required LEDs are lit or flashing. “Interpreting Diagnostic LEDs” on page In Oracle ILOM, verify that a PCIe card is recognized. -> show /System/PCI_Devices/Add-on /System/PCI_Devices/Add-on...

  • Page 139: Remove A Pcie Card

    “Component Service Task Reference” on page 65 to identify which component is faulty. Use the Oracle ILOM faultmgmt shell to identify the faulty component. “Display Faults (faultmgmt Shell)” on page Check the Fault class and Description fields for more information.
  • Page 140 Remove a PCIe Card This procedure is the same for removing a filler panel. Note - Determine which PCIe card to remove. “Locate a Faulty PCIe Card” on page 138. Consider your next step. If you have not prepared for service, do so now. See “Preparing for Service”...

  • Page 141: Install A Pcie Card

    Install a PCIe Card If you removed a PCIe card as part of another component's removal or installation ■ procedure, return to that procedure. See “Component Service Task Reference” on page 65 for assistance. If you are not replacing the PCIe card, install a filler panel. See “Install a PCIe ■...

  • Page 142: Verify A Pcie Card

    Verify a PCIe Card After you install a PCIe card, you can verify its functionality. Access Oracle ILOM. “Access the SP (Oracle ILOM)” on page Reset the PCIe card. -> set /SYS/MB/PCIEy clear_fault_action=true Are you sure you want to clear /SYS/MB/PCIE1 (y/n)? y Set 'clear_fault_action' to 'true' ->...
  • Page 143 Verify a PCIe Card Consider your next step. If you installed a new PCIe card as part of a replacement operation, verify that the PCIe ■ card is no longer considered faulty, then return to this procedure. See “Locate a Faulty PCIe Card”...
  • Page 144 Netra Server X5-2 Service Manual • October 2016...

  • Page 145: Servicing The Battery

    Servicing the Battery The battery provides continuous backup power for the SP, BIOS, and time-of-day circuits. The battery is located in the middle of the motherboard. See “Component Locations (Motherboard, Memory, and PCIe Cards)” on page Description Links Replace the faulty battery. “Remove the Battery”...
  • Page 146 Remove the Battery “Remove the Air Duct” on page Tilt the battery slighly to left and lift the battery out of the receptacle. The battery pops up. Lift the battery out of the receptacle. Set the battery aside. Consider your next step. If you removed the battery as part of a replacement operation, install a new battery.

  • Page 147: Install The Battery

    Install the Battery Install the Battery Installing the battery is a cold-service operation. You must power off the server before installing the battery. Consider your first step. If you are replacing the battery, remove the faulty or obsolete battery first, then return to this ■...
  • Page 148 Netra Server X5-2 Service Manual • October 2016...

  • Page 149: Servicing The Usb Flash Drive

    Servicing the USB Flash Drive The USB flash drive is a 8GB flash technology device that provides nonvolatile storage of the OSA software application. The USB flash drive is located in the front-most USB socket at the center rear of the motherboard, labeled USB 0.

  • Page 150: Remove The Usb Flash Drive

    Remove the USB Flash Drive be visible through the grille of the back panel of the chassis. See “Rear Panel Components (Service)” on page The LED of the USB flash drive flashes to represent read/write activity: Rapid flashing identifies read activity. ■...
  • Page 151 Remove the USB Flash Drive Grasp the USB flash drive and pull it straight up and out of the chassis. Set the USB flash drive aside. Consider your next step. If you removed the USB flash drive as part of a replacement operation, install a new USB ■...

  • Page 152: Install The Usb Flash Drive

    Install the USB Flash Drive Install the USB Flash Drive Installing the USB flash drive is a cold-service operation. You must power off the server before installing the USB flash drive. Consider your first step. If you are replacing the USB flash drive, remove the faulty or obsolete USB flash drive first, ■...
  • Page 153 Install the USB Flash Drive If you installed the USB flash drive as part of another component's removal or installation ■ procedure, return to that procedure. See “Component Service Task Reference” on page 65 for assistance. If you installed a new USB flash drive, go to Step ■...
  • Page 154 Netra Server X5-2 Service Manual • October 2016...

  • Page 155: Servicing The System Cables

    Servicing the System Cables The system cables provide a means of delivering power to or conducting signals between hardware components. The system cables are routed throughout the chassis. See “Component Locations (Storage, Power, and Fan Modules)” on page Description Links Replace a faulty cable.

  • Page 156: System Cable Configuration

    System Cable Configuration Related Information “Identifying Components” on page 13 ■ “Detecting and Managing Faults” on page 21 ■ “Component Service Task Reference” on page 65 ■ “Preparing for Service” on page 61 ■ “Returning the Server to Operation” on page 247 ■...

  • Page 157: Remove The Sas Drive Signal Cable

    “Remove the Backplane Data Cable” on page 159 “Install the Backplane Data Cable” on page 160 NVMe B drive cable (optional) Refer to the Oracle 1.6TB NVMe SSD Documentation Library LED board cable “Remove the LED Board” on page 212 “Install the LED Board” on page 215 SAS 0-3 drive signal cable “Remove the SAS Drive Signal Cable”...

  • Page 158: Install The Sas Drive Signal Cable

    Install the SAS Drive Signal Cable If you are removing a cable as part of another component's removal or installation ■ procedure, go to Step Review this information, and complete these prerequisites in this order. “Remove a Fan Module” on page 132 ■...

  • Page 159: Remove The Backplane Data Cable

    Remove the Backplane Data Cable Route the SAS drive signal cable cable to the drive backplane. Review this information, and complete these prerequisites in this order. “Install the Fan Tray” on page 255 ■ “Install a Fan Module” on page 133 ■...

  • Page 160: Install The Backplane Data Cable

    Install the Backplane Data Cable Review this information, and complete these prerequisites in this order. “Remove a Fan Module” on page 132 ■ “Remove the Fan Tray” on page 80 ■ Disconnect the backplane data cable from the drive backplane connector. “System Cable Configuration”...

  • Page 161: Remove The Backplane Power Cable

    Remove the Backplane Power Cable Review this information, and complete these prerequisites in this order. “Install the Fan Tray” on page 255 ■ “Install a Fan Module” on page 133 ■ Install all fan modules. Connect the backplane data cable to the drive backplane connector. “System Cable Configuration”...
  • Page 162 Remove the Backplane Power Cable Remove all fan modules. “Remove the Fan Tray” on page 80 ■ Disconnect the backplane power cable from the drive backplane. “System Cable Configuration” on page 156. Release the cable from the cable clamp. Disconnect the cable from the motherboard connector. Set the cable aside.

  • Page 163: Install The Backplane Power Cable

    Install the Backplane Power Cable “Component Locations (Storage, Power, and Fan Modules)” on page 14 ■ “Preparing for Service” on page 61 ■ “Returning the Server to Operation” on page 247 ■ Install the Backplane Power Cable Installing a cable is a cold-service operation. You must power off the server before installing the cable.

  • Page 164: Remove The Dvd Sata Cable

    Remove the DVD SATA Cable “Install the Fan Tray” on page 255 ■ “Install a Fan Module” on page 133 ■ Install all fan modules. Connect the drive power cable to the drive backplane connector. “System Cable Configuration” on page 156.
  • Page 165 Remove the DVD SATA Cable Remove all fan modules. “Remove the Fan Tray” on page 80 ■ Disconnect the DVD SATA cable from the drive backplane connector. “System Cable Configuration” on page 156. Disconnect the DVD SATA cable from the motherboard connector. Set the cable aside.

  • Page 166: Install The Dvd Sata Cable

    Install the DVD SATA Cable “Returning the Server to Operation” on page 247 ■ Install the DVD SATA Cable Installing a cable is a cold-service operation. You must power off the server before installing the cable. Consider your first step. If you are replacing a DVD SATA cable, remove the faulty or obsolete cable first, then ■...

  • Page 167: Remove The Pdb Signal Cable

    Remove the PDB Signal Cable “Install a Fan Module” on page 133 ■ Install all fan modules. Connect the DVD SATA cable to the drive backplane connector. “System Cable Configuration” on page 156. Consider your next step. If you installed a cable as part of a replacement operation, go to Step ■...
  • Page 168 Remove the PDB Signal Cable Remove all fan modules. “Remove the Fan Tray” on page 80 ■ “Rotate the Drive Cage to the Service Position” on page 82 ■ “Remove the Air Duct” on page 83 ■ “Remove the PSU Duct” on page 87 ■...

  • Page 169: Install The Pdb Signal Cable

    Install the PDB Signal Cable Install the PDB Signal Cable Installing a cable is a cold-service operation. You must power off the server before installing the cable. Consider your first step. If you are replacing a cable, remove the faulty or obsolete cable first, then return to this ■...
  • Page 170 Install the PDB Signal Cable Consider your next step. If you installed the cable as part of a replacement operation, go to Step ■ If you installed the cable as part of another component's removal or installation procedure, ■ return to that procedure. “Component Service Task Reference”...

  • Page 171: Servicing The Drive Backplane

    Servicing the Drive Backplane The drive backplane provides a physical interconnect for the drives and their controllers. The drive backplane is located at the rear of the drive cage. See “Component Locations (Motherboard, Memory, and PCIe Cards)” on page Description Links Replace the faulty drive backplane.

  • Page 172: Determine If The Drive Backplane Is Faulty

    You must determine if the drive backplane is faulty before you replace it. Check to see if any System Service Required LEDs are lit or flashing. “Interpreting Diagnostic LEDs” on page In Oracle ILOM, check the health of the storage system. -> show /System/Storage /System/Power...

  • Page 173: Remove The Drive Backplane

    “Component Service Task Reference” on page 65 to identify which component is faulty. Use the Oracle ILOM faultmgmt shell to identify the faulty component. “Display Faults (faultmgmt Shell)” on page Check the Fault class and Description fields for more information.
  • Page 174 Remove the Drive Backplane “Remove the DVD Drive” on page 113 ■ “Remove a Fan Module” on page 132 ■ Remove all fan modules. “Remove the Fan Tray” on page 80 ■ “Rotate the Drive Cage to the Service Position” on page 82 ■...
  • Page 175 Remove the Drive Backplane Lift the drive backplane off of the alignment pins and out of the chassis. Set the drive backplane aside. Consider your next step. If you removed the drive backplane as part of a replacement operation, install a new drive ■...

  • Page 176: Install The Drive Backplane

    Install the Drive Backplane Install the Drive Backplane Installing the drive backplane is a cold-service operation. You must power off the server before installing the drive backplane. Consider your first step. If you are replacing the drive backplane, remove the faulty or obsolete drive backplane first, ■...
  • Page 177 Install the Drive Backplane Tighten the five screws. Consider your next step. If you installed the drive backplane as part of a replacement operation, go to Step ■ If you installed the drive backplane as part of another component's removal or installation ■...

  • Page 178: Verify The Drive Backplane

    Verify the Drive Backplane After you install the drive backplane, you can verify its functionality. Access Oracle ILOM. “Access the SP (Oracle ILOM)” on page Reset the drive backplane. -> set /SYS/DBP clear_fault_action=true Are you sure you want to clear /SYS/DBP (y/n)? y Set 'clear_fault_action' to 'true' ->...
  • Page 179 Verify the Drive Backplane “Drive Backplane Configuration” on page 171 ■ “Determine if the Drive Backplane Is Faulty” on page 172 ■ Servicing the Drive Backplane...
  • Page 180 Netra Server X5-2 Service Manual • October 2016...

  • Page 181: Servicing Dimms

    Servicing DIMMs DIMMs provide RAM for the CPUs configured in the server. The DIMMs are located in slots on either side of the CPUs at the center of the motherboard. See “Component Locations (Motherboard, Memory, and PCIe Cards)” on page Description Links Understand the DIMM configurations and...

  • Page 182: Dimm Configuration

    Oracle ILOM /System targets for the DIMMs are provided across the bottom. For example, the slot on the far left has the Oracle ILOM legacy target of /SYS/MB/P1/D0. This same slot has the Oracle ILOM /System target of /System/Memory/DIMMs/DIMM_0.

  • Page 183: Dimm Population Guidelines For Single-Processor Servers

    DIMM Population Guidelines for Single-Processor Servers Number Oracle ILOM Target /SYS/MB/P1/D(0-5) These slots are not functional in a single-processor configuration. Note - /SYS/MB/P1/D(6-11) Note - These slots are not functional in a single-processor configuration. /System/Memory/DIMMs/DIMM_(0-11) /System/Memory/DIMMs/DIMM_(12-23) These slots are not functional in a single-processor configuration.

  • Page 184: Dimm Population Guidelines For Dual-Processor Servers

    DIMM Population Guidelines for Dual-Processor Servers Install DIMMs into DIMM sockets in accordance with the order shown in this figure. Related Information “DIMM Population Guidelines for Dual-Processor Servers” on page 184 ■ “DIMM Configuration” on page 182 ■ “Install a DIMM” on page 190 ■...

  • Page 185: Locate A Faulty Dimm

    You must determine which DIMM is faulty before you replace it. Check to see if any System Service Required LEDs are lit or flashing. “Interpreting Diagnostic LEDs” on page In Oracle ILOM, check the health of the memory system. -> show /System/Memory /System/Memory...
  • Page 186 If a FRU value different from /SYS/MB/Px/Dy is displayed, see “Component Service Task Reference” on page 65 to identify which component is faulty. Use the Oracle ILOM faultmgmt shell to identify the faulty component. Netra Server X5-2 Service Manual • October 2016...

  • Page 187: Remove A Dimm

    Remove a DIMM “Display Faults (faultmgmt Shell)” on page Check the Fault class and Description fields for more information. If a DIMM is faulty, replace it. See “Remove a DIMM” on page 187. If you are unable to determine if a DIMM is faulty, seek further information. “Detecting and Managing Faults”...
  • Page 188 Remove a DIMM Press down and out on the release levers at both ends of the DIMM slot. Netra Server X5-2 Service Manual • October 2016...
  • Page 189 Remove a DIMM Lift the DIMM up and out the slot. Set the DIMM aside. Repeat from Step 4 for any additional DIMMs to be removed. Consider your next step. If you removed a DIMM as part of a replacement operation, install a new DIMM. See ■...

  • Page 190: Install A Dimm

    Install a DIMM Related Information “Locate a Faulty DIMM” on page 185 ■ “Install a DIMM” on page 190 ■ “Preparing for Service” on page 61 ■ “Returning the Server to Operation” on page 247 ■ Install a DIMM Installing a DIMM is a cold-service operation. You must power off the server before installing the DIMM.
  • Page 191 Install a DIMM Align the DIMM to the location where it installs into the slot. Ensure that the notch in the DIMM lines up with the key in the slot. Servicing DIMMs...
  • Page 192 Install a DIMM Insert the DIMM into the slot, pressing firmly so that both release levers click closed. Repeat from Step 3 through Step 5 for any additional DIMMs that you are installing. Consider your next step. If you installed a DIMM as part of a replacement operation, go to Step ■...

  • Page 193: Verify A Dimm

    Verify a DIMM After you install a DIMM, you can verify its functionality. Access Oracle ILOM. “Access the SP (Oracle ILOM)” on page Reset the DIMM. -> set /SYS/MB/Px/Dy clear_fault_action=true Are you sure you want to clear /SYS/MB/P0/D7 (y/n)? y Set 'clear_fault_action' to 'true' ->...
  • Page 194 Verify a DIMM Verify that the DIMM is identified. -> show /System/Memory/DIMMs/DIMM_x where x is the slot number where the DIMM is installed. Related Information “Install a DIMM” on page 190 ■ “DIMM Configuration” on page 182 ■ “Locate a Faulty DIMM” on page 185 ■...

  • Page 195: Servicing Cpus

    Servicing CPUs The Netra Server X5-2 is available in either a single-processor configuration or a dual- processor configuration. The single-processor configuration cannot be upgraded to a dual-processor configuration. The procedures in this chapter focus on the dual-processor configuration. Replacing a single processor is the same in both configurations. Use these procedures to service the CPUs.

  • Page 196: Locate A Faulty Cpu

    Check to see if any System Service Required LEDs are lit or flashing. “Interpreting Diagnostic LEDs” on page In Oracle ILOM, check the health of the CPUs. Replace x with 0 or 1 in the dual-processor configuration. The CPU is always CPU_0 in the single-processor configuration.

  • Page 197: Cpu Tool

    Use the Oracle ILOM faultmgmt shell to identify the faulty component. “Display Faults (faultmgmt Shell)” on page Run UEFI CPU diagnostics. Refer to the Oracle x86 Servers Diagnostics, Applications, and Utilities Guide for Servers with Oracle ILOM 3.1 and Oracle ILOM 3.2.x at http://www.oracle.com/goto/x86AdminDiag/ for information.

  • Page 198: Remove A Cpu

    Remove a CPU Description Release button CPU pin 1 alignment Securing clip (one on each side) CPU (upside down, a triangle indicates pin 1) Remove a CPU Removing a CPU is a cold-service operation. You must power off the server before you remove the CPU.
  • Page 199 Remove a CPU Alternate between the screws in an X pattern, turning each 1 revolution, until they are fully removed. Grasp the heat sink and wiggle it clockwise and counterclockwise while pulling This action breaks the adhesion of the heat sink to the CPU. Do not pull forcibly as you might damage the heat sink or CPU socket.
  • Page 200 Remove a CPU Release the pressure frame by slightly lowering the right release lever and lifting the pressure frame up to the fully open position. Press the release button on the CPU tool. Position the tool over the CPU socket and lower it onto the CPU. Netra Server X5-2 Service Manual •...
  • Page 201 Remove a CPU The triangle on the side of the tool aligns with pin 1 of the CPU. Push the hold lever outward to engage the CPU. You hear a click, and the release button retracts. Servicing CPUs...
  • Page 202 Remove a CPU Grasp the tool by its sides and lift it from the CPU socket. While holding the tool upside down with one hand, and the CPU edges with the other hand, press the release button. Netra Server X5-2 Service Manual • October 2016...

  • Page 203: Install A Cpu

    Install a CPU Lift the CPU out of the tool and place it pin side down on an antistatic mat. Repeat from Step 4 for any additional CPU to be removed. Install the replacement CPU. “Install a CPU” on page 203.
  • Page 204 Install a CPU Press the release button on the CPU tool to open the securing clips. “CPU Tool” on page 197. Turn the tool upside down and lower the CPU into the tool, pin side up. The triangle on the side of the tool aligns with pin 1 of the CPU. Press the hold lever outward to engage the CPU.
  • Page 205 Install a CPU You hear a click, and the release button retracts. Position the tool over the CPU socket and lower it into place. The triangle on the side of the tool aligns with pin 1 of the CPU socket. The tool must be level and flat onto the socket, not offset or angled.
  • Page 206 Install a CPU Do not attempt to forcibly seat the CPU. Caution - Remove the tool. The processor should lie flat in the socket, and be properly aligned. Lower the pressure frame to the closed position. Netra Server X5-2 Service Manual • October 2016...
  • Page 207 Install a CPU The pressure frame should sit flat over the processor. Lower the release levers and hook them under the catches of the CPU socket. Use the syringe to apply approximately 0.1 ml of thermal compound to the top center of the CPU.
  • Page 208 Install a CPU Do not distribute the compound. The spring pressure of the heat sink will evenly Note - distribute the compound. Carefully align the heat sink screws to the mounting posts. The “System Front” label must face the front of the server. Moving the heat sink too much unevenly distributes the thermal compound and can Caution - lead to CPU damage.
  • Page 209 Install a CPU “Secure the Drive Cage” on page 253 ■ Return the server to operation. “Returning the Server to Operation” on page 247. Verify the functionality of the CPUs by checking for faults. “Locate a Faulty CPU” on page 196.
  • Page 210 Netra Server X5-2 Service Manual • October 2016...

  • Page 211: Servicing The Led Board

    Servicing the LED Board The LED board is the heart of the LED assembly and provides LED indicators of chassis and other components status. The LED board is located inside the LED assembly at the left front of the chassis. See “Component Locations (Storage, Power, and Fan Modules)”...

  • Page 212: Remove The Led Board

    Remove the LED Board “Front Panel LEDs” on page All of the LEDs in the LED assembly should light. If the LED board is faulty, replace it. See “Remove the LED Board” on page 212. If you are unable to determine if the LED board is faulty, seek further information. “Detecting and Managing Faults”...
  • Page 213 Remove the LED Board Disconnect the cable from the motherboard. Remove the two screws securing the LED assembly to the chassis. Servicing the LED Board...
  • Page 214 Remove the LED Board Lift the LED assembly from the chassis. Remove the two screws securing the LED board to the LED assembly. Lift the LED board from the LED assembly and set it aside. Netra Server X5-2 Service Manual • October 2016...

  • Page 215: Install The Led Board

    Install the LED Board Consider your next step. If you removed the LED board as part of a replacement operation, install a new LED board. ■ “Install the LED Board” on page 215. If you removed the LED board as part of another component's removal or installation ■...
  • Page 216 Install the LED Board Set the LED board into the LED assembly. Install and tighten the two screws. Position the LED assembly over the flange on the chassis left. Netra Server X5-2 Service Manual • October 2016...
  • Page 217 Install the LED Board Install and tighten the two screws. Route the cable into the cable clamp and against the chassis wall. Connect the cable to the motherboard. Consider your next step. If you installed the LED board as part of a replacement operation, go to Step ■...

  • Page 218: Verify The Led Board

    Verify the LED Board If you installed the LED board as part of another component's removal or installation ■ procedure, return to that procedure. See “Component Service Task Reference” on page 65 for assistance. Review this information and complete these prerequisites in this order. “Install the Air Duct”...

  • Page 219: Servicing The Usb Board

    Servicing the USB Board The USB board provides USB 2.0 connectivity at the front of the chassis. See “Component Locations (Storage, Power, and Fan Modules)” on page Description Links Replace the faulty USB board. “Remove the USB Board” on page 219 “Install the USB Board”...
  • Page 220 Remove the USB Board Remove the two screws securing the USB board to the chassis. Netra Server X5-2 Service Manual • October 2016...
  • Page 221 Remove the USB Board Slide the USB board rearward off of the alignment pin and allow the USB board to float freely. Do not disconnect the cable from the USB board. Note - Review this information and complete these prerequisites in this order. “Remove the Filter”...
  • Page 222 Remove the USB Board Disconnect the cable from the motherboard. Gently lift the USB board and cable out of the chassis. Set the USB board aside. Consider your next step. If you removed the USB board as part of a replacement operation, install a new USB board. ■...

  • Page 223: Install The Usb Board

    Install the USB Board Install the USB Board Installing the USB board is a cold-service operation. You must power off the server before installing the USB board. Consider your first step. If you are replacing the USB board, remove the faulty or obsolete USB board first, then ■...
  • Page 224 Install the USB Board Lower the USB board to the chassis and slide it forward over the alignment pin. Netra Server X5-2 Service Manual • October 2016...
  • Page 225 Install the USB Board Compress the EMI shielding while you install and tighten the two screws. Consider your next step. If you installed the USB board as part of a replacement operation, go to Step ■ If you installed the USB board as part of another component's removal or installation ■...
  • Page 226 Netra Server X5-2 Service Manual • October 2016...

  • Page 227: Servicing The Motherboard

    Servicing the Motherboard The motherboard is the primary component of the server. The motherboard is located on a tray at the bottom of the chassis. See “Component Locations (Motherboard, Memory, and PCIe Cards)” on page Description Links Replace the faulty motherboard. “Determine if the Motherboard Is Faulty”...
  • Page 228 Determine if the Motherboard Is Faulty “Interpreting Diagnostic LEDs” on page In Oracle ILOM, check the health of the processors system. -> show /System/Processors /System/Processors Targets: CPUs Properties: health = OK health_details = - -> If the health_details property identifies a faulty CPU, replace the motherboard. See “Remove...
  • Page 229 “Component Service Task Reference” on page 65 to identify which component is faulty. Use the Oracle ILOM faultmgmt shell to identify the faulty component. “Display Faults (faultmgmt Shell)” on page Check the Fault class and Description fields for more information.

  • Page 230: Remove The Motherboard

    Remove the Motherboard “Detecting and Managing Faults” on page Related Information “Remove the Motherboard” on page 230 ■ “Verify the Motherboard” on page 235 ■ “Detecting and Managing Faults” on page 21 ■ Remove the Motherboard Removing the motherboard is a cold-service operation. You must power off the server before you remove the motherboard.
  • Page 231 Remove the Motherboard Disconnect all remaining cables from the motherboard and move them out of the way. Remove the four bus bar screws. Fully loosen the two captive screws at the front of the motherboard. Grasp the two motherboard handles and slide the motherboard forward off of the alignment pins.
  • Page 232 Remove the Motherboard Tilt the motherboard left and slowly lift the motherboard up and out of the chassis. Set the motherboard aside. Consider your next step. If you removed the motherboard as part of a replacement operation, install a new ■...

  • Page 233: Install The Motherboard

    Install the Motherboard Install the Motherboard Installing the motherboard is a cold-service operation. You must power off the server before installing the motherboard. Consider your first step. If you are replacing the motherboard, remove the faulty or obsolete motherboard first, then ■...
  • Page 234 Install the Motherboard Slowly slide the motherboard until it drops, engaging the bottom alignment pins. Continue to slide the motherboard forward until it seats. The rear of the motherboard must be flush with the rear of the chassis. Additionally, the four holes in the motherboard must align with the four holes in the bus bars.

  • Page 235: Verify The Motherboard

    Verify the Motherboard After you install the motherboard, you can verify its functionality. Access Oracle ILOM. “Access the SP (Oracle ILOM)” on page Reset the motherboard. -> set /SYS/MB clear_fault_action=true Are you sure you want to clear /SYS/MB (y/n)? y Set 'clear_fault_action' to 'true' ->...
  • Page 236 Verify the Motherboard Display the power currently consumed. -> show /SYS/VPS value /SYS/VPS Properties: value = 159.175 Watts -> Related Information “Install the Motherboard” on page 233 ■ “Determine if the Motherboard Is Faulty” on page 227 ■ Netra Server X5-2 Service Manual • October 2016...

  • Page 237: Servicing The Pdb

    Servicing the PDB The PDB is a interconnect between the power supplies and the motherboard. The PDB is located forward of the power supplies, under the PSU duct. See “Component Locations (Motherboard, Memory, and PCIe Cards)” on page Description Links Replace the faulty PDB.
  • Page 238 Check the Fault class and Description fields for more information. If the PDB is faulty, replace it. See “Remove the PDB” on page 239. Within the Oracle ILOM interface, verify that the PDB is reporting temperatures. -> show /SYS/PDB/T_IN_PSx value /SYS/PDB/T_IN_PS Properties: value = 26.000 degree C...

  • Page 239: Remove The Pdb

    Remove the PDB If you are unable to determine if the PDB is faulty, seek further information. “Detecting and Managing Faults” on page Related Information “Remove the PDB” on page 239 ■ “Verify the PDB” on page 245 ■ “Detecting and Managing Faults” on page 21 ■...
  • Page 240 Remove the PDB Disconnect the cable from the PDB. Remove the four screws securing the PDB bus bars to the motherboard. Netra Server X5-2 Service Manual • October 2016...
  • Page 241 Remove the PDB Loosen the two screws securing the PDB to the chassis. Lift the PDB bus bars out from under the motherboard and remove the PDB from the chassis. Servicing the PDB...

  • Page 242: Install The Pdb

    Install the PDB Set the PDB aside. Consider your next step. If you removed the PDB as part of a replacement operation, install a new PDB. See “Install ■ the PDB” on page 242. If you removed the PDB as part of another component's removal or installation procedure, ■...
  • Page 243 Install the PDB Place the bus bars into the channels under the motherboard, and align the PDB with two posts for the captive screw. Tighten the two captive screws. Servicing the PDB...
  • Page 244 Install the PDB Install the four screws securing the PDB bus bars to the motherboard. Reconnect the cable to the PDB. Netra Server X5-2 Service Manual • October 2016...

  • Page 245: Verify The Pdb

    Verify the PDB After you install the PDB, you can verify its functionality. Access Oracle ILOM. “Access the SP (Oracle ILOM)” on page Reset the PDB. -> set /SYS/PDB clear_fault_action=true Are you sure you want to clear /SYS/PDB (y/n)? y...
  • Page 246 Verify the PDB Set 'clear_fault_action' to 'true' -> Verify that the PDB is no longer considered faulty, then return to this procedure. “Determine if the PDB Is Faulty” on page 237. Verify that the PDB is reporting temperatures. -> show /SYS/PDB/T_IN_PS value /SYS/PDB/T_IN_PS Properties: value = 23.500 degree C...

  • Page 247: Returning The Server To Operation

    Returning the Server to Operation These topics explain how to return the Netra Server X5-2 from Oracle to operation after you perform service procedures. Step Task Link Install the PSU duct if you serviced these components: “Install the PSU Duct” on page 248 ■...

  • Page 248: Install The Psu Duct

    Install the PSU Duct Step Task Link ■ Drives “Verify a DIMM” on page 193 ■ DVD drive “Verify the LED Board” on page 218 ■ Power supplies “Verify the Drive Backplane” on page 178 “Verify a Fan Module” on page 136 “Verify a PCIe Card”...

  • Page 249: Install The Air Duct

    Install the Air Duct Lower the PSU duct down over the PDB and the bus bars. Route the USB cable over the PSU duct to the USB board. Consider your next step. If you installed the PSU duct as part of another component's installation procedure, return to ■...
  • Page 250 Install the Air Duct “Install the PSU Duct” on page 248. Move any loose cables to the gap between the DIMMs and the chassis walls. Align the air duct to where it installs into the chassis. Lower the air duct onto the alignment pins. Netra Server X5-2 Service Manual •...
  • Page 251 Install the Air Duct Set the left (L) thumbscrew bracket over the alignment pins and slide it rearward. Returning the Server to Operation...
  • Page 252 Install the Air Duct Tighten the thumbscrew. Consider your next step. If you installed the air duct as part of another component's removal or installation ■ procedure, return to that procedure. See “Component Service Task Reference” on page 65 for assistance. Otherwise, secure the drive cage.

  • Page 253: Secure The Drive Cage

    Secure the Drive Cage Secure the Drive Cage Perform this task once you have pivoted the drive cage to the service position. If you previously removed the PSU duct or removed the air duct, complete these prerequisites, as necessary, in this order. “Install the PSU Duct”...
  • Page 254 Secure the Drive Cage Tighten the four screws securing the drive cage to the chassis. Connect the cables to the drive backplane, and the cable attached to the USB board. These cables (2), (3), (4), and (6) are visible in “System Cable Configuration”...

  • Page 255: Install The Fan Tray

    Install the Fan Tray “Install the Fan Tray” on page 255. Related Information “Install the Air Duct” on page 249 ■ “Rotate the Drive Cage to the Service Position” on page 82 ■ “Install the Fan Tray” on page 255 ■...
  • Page 256 Install the Fan Tray Close the two fan tray locks. Install the fan modules. “Install a Fan Module” on page 133. Consider your next step. If you installed the fan tray as part of another component's removal or installation ■ procedure, return to that procedure.

  • Page 257: Install The Top Cover

    Install the Top Cover Install the Top Cover Perform this task when you have previously removed the top cover. If you previously removed the PSU duct, removed the air duct, raised the drive cage, or removed the fan tray, complete these prerequisites, as necessary, in this order.
  • Page 258 Install the Top Cover Position the top cover on the chassis, with the front edge of the top cover 0.5 in. (13 mm) rearward of the front edge of the chassis. Slide the top cover forward into place. Netra Server X5-2 Service Manual • October 2016...
  • Page 259 Install the Top Cover Secure the top cover with the two captive screws at the rear. Install the server into the rack. Refer to Netra Server X5-2 Installation Guide, installing the server into the rack. Connect the power cords. “Connect Power Cords” on page 260.

  • Page 260: Connect Power Cords

    Connect Power Cords Connect Power Cords Reconnect the power cords to the power supplies. As soon as the power cords are connected, standby power is applied. Depending on how Note - the firmware is configured, the system might boot at this time. For AC power cords.

  • Page 261: Power On The Server (Oracle Ilom)

    Power On the Server (Oracle ILOM) Power on the server. See one of these topics: “Power On the Server (Oracle ILOM)” on page 261 ■ “Power On the Server (Power Button)” on page 262 ■ Related Information “Install the Top Cover” on page 257 ■...

  • Page 262: Power On The Server (Power Button)

    “Component Service Task Reference” on page 65 for assistance. Related Information “Connect Power Cords” on page 260 ■ “Power Off the Server (Oracle ILOM)” on page 68 ■ “Power On the Server (Power Button)” on page 262 ■ Power On the Server (Power Button) Momentarily press and release the Power button on the front panel.

  • Page 263: Glossary

    Glossary ACPI Advanced Configuration and Power Interface. BIOS Basic Input Output System. chassis Refers to the server enclosure. For server modules, refers to the modular system enclosure. DHCP Dynamic Host Configuration Protocol. Data terminal equipment. Error-correcting code. Electrostatic discharge. Field-replaceable unit. Glossary...
  • Page 264 Hardware Management Pack. host The part of the server with the CPU and other hardware that runs the Oracle Solaris OS and other applications. The term host is used to distinguish the primary computer from the SP. See Internet Protocol.
  • Page 265 Serial management port. A serial port on the server SP, the server module SP, and the CMM. Service processor. In the server or server module, the SP is a card with its own OS. The SP processes Oracle ILOM commands providing lights out management control of the host. See host.
  • Page 266 Netra Server X5-2 Service Manual • October 2016...

  • Page 267: Index

    Index removing, 161 drive signal accessing installing, 158 internal components, 71 removing, 157 SP, 28 DVD SATA adding installing, 166 DIMMs, 190 removing, 164 DVD drive, 116 locations, 14 fan module, 133 PDB signal filter, 91 installing, 169 PCIe cards, 141 removing, 167 power supplies, 125 cables...

  • Page 268: Netra Server X5-2 Service Manual • October

    LED board, 211 configuration, 171 motherboard, 227 determining faulty, 172 PDB, 237 installing, 176 diagnostics, 21 location, 16 Oracle VTS, 25 removing, 173 process, 22 resetting, 178 tools, 23 servicing, 171 at BIOS menu, 26 verifying, 178 on initial power up, 26...
  • Page 269 Index PDB, 237 power supply, 120 emergency shutdown, 69 filler panels, 64 enabling filter legacy targets, 35 adding, 91 installing, 91 antistatic location, 14 mat, 63 removing, 89 wrist strap, 63 servicing, 89 measures, 62 firmware preventing, 72 displaying version, 40 front panel components, 17 LEDs, 31...
  • Page 270 28 FRUID, 53 LED states, 57 power consumption, 55 troubleshooting, 51 locate the server (Service), 66 password locating faulty Oracle ILOM, 28 CPUs, 196 PCIe card DIMMs, 185 adding, 141 Netra Server X5-2 Service Manual • October 2016...
  • Page 271 Index configuration, 138 for service, 61 displaying information, 43 to power off the server, 67 installing, 141 PSU duct locating faulty, 138 installing, 248 locations, 16 location, 16 removing, 139 removing, 87 resetting, 142 servicing, 137 verifying, 142 raising drive cage, 82 determining faulty, 237 rear panel installing, 242...
  • Page 272 Index components, 50 PCIe cards, 137 DIMMs, 193 PDB, 237 drive backplane, 178 power supplies, 119 fan modules, 136 SAS drives, 93 LED board, 218 system cables, 155 motherboard, 235 USB board, 219 PCIe cards, 142 USB flash drive, 149 PDB, 245 shutting down power supplies, 126...
  • Page 273 Index installing, 223 location, 14 removing, 219 servicing, 219 USB flash drive installing, 152 location, 16 removing, 150 servicing, 149 status LEDs, 149 user sessions displaying, 38 verifying DIMMs, 193 drive backplane, 178 fan modules, 136 LED board, 218 motherboard, 235 PCIe cards, 142 PDB, 245 power supplies, 126...
  • Page 274 Netra Server X5-2 Service Manual • October 2016...

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