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Sun Fire X4170 M2 and X4270 M2 Servers
Product Notes
Part No: E22382-19
July 2018

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Summary of Contents for Oracle Sun Fire X4170 M2

  • Page 1 Sun Fire X4170 M2 and X4270 M2 Servers Product Notes Part No: E22382-19 July 2018...
  • Page 3 Oracle. Oracle Corporation and its affiliates will not be responsible for any loss, costs, or damages incurred due to your access to or use of third-party content, products, or services, except as set forth in an applicable agreement between you and Oracle.
  • Page 4 Oracle Corporation et ses affiliés déclinent toute responsabilité ou garantie expresse quant aux contenus, produits ou services émanant de tiers, sauf mention contraire stipulée dans un contrat entre vous et Oracle. En aucun cas, Oracle Corporation et ses affiliés ne sauraient être tenus pour responsables des pertes subies, des coûts occasionnés ou des dommages causés par l'accès à...
  • Page 5: Table Of Contents

    Using This Documentation .................  7 Product Documentation Library .................  7 Feedback .......................  7 Sun Fire X4170 M2 and X4270 M2 Servers Product Notes ........ 9 Supported Firmware Versions ................ 9 Versions of Intel Microcode and Reference Code Used in the BIOS Firmware ...  10 Supported Operating Systems ................ 11 Downloading an OS or Software Applications ............
  • Page 6 Contents Getting Updates From My Oracle Support .......... 51 ▼ Download Firmware and Software Updates From My Oracle Support .. 51 Installing Updates Using Other Methods ............ 52 Oracle Support .................. 53 Sun Fire X4170 M2 and X4270 M2 Servers Product Notes • July 2018...
  • Page 7: Using This Documentation

    Using This Documentation Overview: Provides information about supported software and firmware, new features, and ■ important operating guidelines for the Sun Fire X4170 M2 and X4270 M2 Servers Audience: These product notes are intended for system administrators, network ■ administrators, and service technicians.
  • Page 8 Sun Fire X4170 M2 and X4270 M2 Servers Product Notes • July 2018...
  • Page 9: Sun Fire X4170 M2 And X4270 M2 Servers Product Notes

    Download the latest firmware and software updates. “Getting Server Firmware and Software” on page 49 Supported Firmware Versions The following table identifies the Oracle Integrated Lights Out Manager (Oracle ILOM) and BIOS firmware versions that are supported for Release 1.0 and later. Release Version...
  • Page 10: Versions Of Intel Microcode And Reference Code Used In The Bios Firmware

    1.1 1.2.x 1.3, 1.3.x, 1.4, 1.5, 1.6, 1.6.x, 1.7, 1.7, 1.8, 1.9.1, 1.10.1 Intel CPU Microcode SRV_C_87 SRV_C_89 SRV_C_89 SRV_C_89 Intel RC p2.70 2.90 2.90 2.93 Sun Fire X4170 M2 and X4270 M2 Servers Product Notes • July 2018...
  • Page 11: Supported Operating Systems

    The following operating systems are supported for use with the Sun Fire X4170 M2 and X4270 M2 Servers: Oracle Linux 5.5, 5.6, 5.7, 5.8, 5.9, 5.10, 5.11, 6.0, 6.1, 6.2, 6.3, 6.4, 6.5, 6.6, and 7 (64-bit) ■ Oracle Unbreakable Enterprise Kernel for Linux ■...
  • Page 12: Downloading An Os Or Software Applications

    The Oracle Solaris 10 operating system and Oracle VM software are both available Note - as preinstalled options on a server disk drive. For configuration instructions for these preinstalled options, refer to the Sun Fire X4170 M2 and X4270 M2 Servers Installation Guide. Downloading an OS or Software Applications You can download an operating system (OS) or software applications for all licensed Oracle products from Oracle Software Delivery Cloud (formerly called Oracle eDelivery).
  • Page 13 To retain optimal system performance, security, and stability, you must install the latest operating system, patches, and firmware. For further information, see “Getting Server Firmware and Software Updates” in the Sun Fire X4170 M2 and X4270 M2 Servers Installation Guide.
  • Page 14: Hardware Important Operating Notes

    The service processor (SP) on the Sun Fire X4170 M2 Server or Sun Fire X4270 M2 Server might reboot under a heavy workload due to lack of memory caused by a Sun Fire X4170 M2/ X4270 M2 Oracle ILOM memory limitation.
  • Page 15 URL, if possible. Avoid updating Oracle ILOM using the web interface by uploading a package file or providing a PKG_URL. If the Oracle ILOM update fails, Oracle ILOM will boot into Preboot. Use the CLI net flash command to rescue the update with the flash file in the release: a.
  • Page 16: Oracle Ilom Deprecation Notices And Important Operating Notes

    RAID controller and the disks. Oracle Service personnel can find more information about the diagnosis and triage of hard disk and SAS data path failures on x86 servers at the My Oracle Support web site: https: //support.oracle.com.
  • Page 17: Oracle Ilom Important Operating Notes

    Important – Install Latest OS Updates, Patches, and Firmware First feature change: Oracle ILOM will add a new client interface as an alternative to the ■ IPMI 2.0 Client interface. Second feature change: The default configuration property for IPMI 2.0 Sessions will ■...
  • Page 18 The following web and command-line interface (CLI) instructions provide details for viewing and modifying the network settings that are assigned to the SP. To modify the SP network settings from the Oracle ILOM web interface, do the following: 1. Log in to Oracle ILOM as an Administrator.
  • Page 19: Power Management Important Operating Notes

    All user sessions on the SP are terminated upon modifying and saving IP network Note - property changes. To log back in to Oracle ILOM, use the newly assigned service processor IP address. Ensuring Successful File Transfers from Oracle ILOM Do not use the # ;...
  • Page 20: Documentation For Sun Fire X4170 M2 And X4270 M2 Servers

    //docs.oracle.com/cd/E37444_01/index.html. Documentation for Sun Fire X4170 M2 and X4270 M2 Servers For product documentation and updated product notes for the Sun Fire X4170 M2 and X4270 M2 Servers, go to the following sites: For Sun Fire X4170 M2 — ■...
  • Page 21: Hardware Known Issues

    ■ Sun Fire X4270 M2 Server ■ If the system shuts down due to a fan column fail fault, you must clear the fault before you can restart the system. Sun Fire X4170 M2 and X4270 M2 Servers Product Notes...
  • Page 22: Active Led Does Not Flash When Using On-Board Sata Controller (Ich10) With An Ssd

    Known Issues See your server service manual for the fan module replacement procedure. ■ For procedures to clear the fault, refer to the Oracle ILOM 3.2 Documentation Collection at ■ https://docs.oracle.com/cd/E37444_01/index.html. Active LED does not flash when using on-board SATA...
  • Page 23: Errors Logged If Sun Qdr Infiniband Host Channel Adapter Is Installed In Certain Slots

    ■ Releases 1.0 through 1.10.1 ■ Workaround: Use Oracle ILOM to determine fan module status or turn host power back on. Errors logged if Sun QDR InfiniBand Host Channel Adapter is installed in certain slots Bug ID 15689297 There are some errors in the SP system event log (SEL) if the Sun Quad Data Rate (QDR) InfiniBand Host Channel Adapter PCIe option card (X4242A) is installed in slot 1, 2, 4, or 5 on the Sun Fire X4270 M2 Server.
  • Page 24: Memory Initialization Warning Message Shows Mixed Lv/Rv Dimm Population

    [ 0] Receiver Error (First) Affected hardware, operating system, and software: Sun Fire X4170 M2 and X4270 M2 Servers with Sun Storage 6 Gb SAS PCIe HBA, ■ Internal option card (SGX-SAS6-INT-Z and SG-SAS6-INT-Z) SUSE Linux Enterprise Server (SLES) 11 SP1 ■...
  • Page 25: Systems With The Sun Storage 6 Gb Sas Pcie Internal Hba Become Unbootable After Upgrading Ilom/Bios Firmware From Sw 1.3 To 1.6, 1.7, Or

    Upgrade the HBA firmware to version 11.05.02.00 before upgrading Oracle ILOM and BIOS firmware from SW 1.3 to SW 1.6 or 1.7. The HBA firmware is available in Oracle Hardware Installation Assistant, patch 14155986 (X4170 M2) and patch 14156455 (X4270 M2).
  • Page 26: Software And Operating Systems Known Issues

    GRUB menu” on page 31 “Oracle Linux 5.8 might hang when starting Bluetooth service” on page 31 ■ “Oracle Linux or RHEL OS boot fails after one or more Sun Flash Accelerator F20 PCIe ■ HBAs are added” on page 32 “Disk address changes after warm reboot of Oracle Linux 6.1”...
  • Page 27: Sp Network Setting Changes Are Not Saved In The System

    11.05.02.00 or newer before updating to SW 1.6 or SW 1.7. If you upgrade from SW 1.3 to SW 1.6 or SW 1.7 and your server fails to reboot properly: 1. Downgrade your server to SW 1.3. Sun Fire X4170 M2 and X4270 M2 Servers Product Notes...
  • Page 28: Resetting The System During Post Might Generate Spurious Dimm Faults

    11 | 08/09/2011 | 16:42:22 | System Firmware Progress | Option ROM initialization | Asserted 12 | 08/09/2011 | 16:42:27 | System Firmware Progress | System boot initiated | Asserted Affected Hardware: Sun Fire X4170 M2 and X4270 M2 Servers Product Notes • July 2018...
  • Page 29: Warning Messages Appear When Booting Oracle Solaris

    Sun Fire X4270 M2 Server ■ Workaround: Do not use the Oracle ILOM CLI or GUI to reset the server during POST until after you see output on the video display. If the faults do occur: 1. Clear the faults using the Oracle ILOM command-line interface (CLI) command: set /SYS/MB/Px/Dy/ clear_fault_action=true Where Px/Dy identifies the DIMM the fault was reported against.
  • Page 30: Ehci Bios Handoff Failed" Message Appears

    Affected operating system and software: Releases 1.0 through 1.10.1 ■ VMware ESXi 4.0 Update 1 ■ Workaround: This is not a defect. This is expected behavior. Sun Fire X4170 M2 and X4270 M2 Servers Product Notes • July 2018...
  • Page 31: Pxe Boot Might Fail After Running Pc-Check Diagnostics

    Releases 1.0 through 1.10.1 ■ Workaround: Reboot the system with Pc-Check disabled before trying to install or boot an operating system. Oracle Linux 5.8 might hang when starting Bluetooth service Bug ID 15788334 Sun Fire X4170 M2 and X4270 M2 Servers Product Notes...
  • Page 32: Oracle Linux Or Rhel Os Boot Fails After One Or More Sun Flash Accelerator F20 Pcie Hbas Are Added

    If one or more Sun Flash Accelerator F20 PCIe HBA (TA-FAS-S31E96GB-N) is added, and RHEL 5.x or Oracle Linux 5.x is installed without changing the boot order and GRUB boot loader, then RHEL/Oracle Enterprise Linux will not boot up successfully and the screen will show "No Active Partition."...
  • Page 33: Disk Address Changes After Warm Reboot Of Oracle Linux 6.1

    Known Issues Disk address changes after warm reboot of Oracle Linux 6.1 Bug ID 15752841 The disk address changes on Sun Fire X4270 M2 with Oracle Linux 6.1 after every system warm reboot. Affected hardware and software: Sun Fire X4170 M2 Server ■...
  • Page 34: During A Reboot Of The System, A Kernel Panic Might Occur

    InfiniBand Host Channel Adapter might fail after Oracle Linux 6.5 is installed Bug ID 17899109 After installing Oracle Linux 6.5, the InfiniBand PCIe Host Channel Adapter card might stop working. Affected hardware and software: Sun Fire X4170 M2 Server ■...
  • Page 35: Oracle Linux Might Panic At Boot Time

    Affected Software: Sun Fire X4170 M2 Server ■ Sun Fire X4270 M2 Server ■ Oracle Linux 6.6 and 7.0 with UEK3QU4 (3.8.13-55) and any older UEK3 kernels ■ Release 1.7.4 through 1.10.1 ■ Workaround: If this issue occurs, perform a manual reset on the system. This issue will be fixed in a future UEK kernel.
  • Page 36: Oracle Ilom Known Issues

    “In-chip connectivity between the SP and host OS is not supported when using sideband ■ network port sharing” on page 38 “Multiple Oracle ILOM Remote Console sessions on the same SP can cause the KVMS ■ interface to fail” on page 39 “SP restore is only partially successful and logs an error”...
  • Page 37 Oracle ILOM SP reboot might occur due to memory limitation Bug ID 27441441 When the Oracle Server X4170 M2 or Oracle Server X4270 M2 is running a heavy workload, the Oracle ILOM service processor (SP) might reboot due to insufficient memory.
  • Page 38: In-Chip Connectivity Between The Sp And Host Os Is Not Supported When Using Sideband Network Port Sharing

    3. When upgrading Oracle ILOM, use this command: load –source <PKG_URL>. When issuing the command, if possible, use the the tftp, ftp, or sftp protocol rather than http or https. Do not update Oracle ILOM using the web interface to upload the package file or to provide the PKG_URL.
  • Page 39: Multiple Oracle Ilom Remote Console Sessions On The Same Sp Can Cause The Kvms Interface To Fail

    Double-click in the Oracle ILOM Remote Console dialog to activate the mouse, then move ■ the mouse. OR In the Oracle ILOM Remote Console menu bar, select Devices --> Mouse, then move the ■ mouse. SP restore is only partially successful and logs an error Bug ID 15620790 An SP restore is only partially successful and reports an error in the log.
  • Page 40: Bios Is Not Updated When Using Ipmiflash To Upgrade The Sp

    Unable to launch Oracle ILOM Remote Console using JRE 1.6.0 U14, U15, and U16 Bug ID 15624521 If you try to launch the Oracle ILOM Remote Console through the web using some builds of Java Runtime Environment (JRE), the system returns the error "Unable to Launch the Application."...
  • Page 41: Mouse Pointer Does Not Work With Megaraid Storage Manager In Oracle Ilom Remote Console

    Attempts to set the flow control setting on the external serial port fail Bug ID 15689114 If you attempt to use Oracle ILOM to configure the flow control setting on the external serial port on the server, the new setting does not take effect. Affected hardware and software: Sun Fire X4170 M2 Server ■...
  • Page 42: Windows Server 2008 R2 Generates System Event Log Warning When Power Is Limited By Oracle Ilom Power Management

    The CPU power-state is not capped after a host reboot even if hard cap is enabled. This is because Oracle ILOM Power Management limits might not be honored upon boot in Oracle Linux 5.5 or in Red Hat Enterprise Linux (RHEL) 5.5.
  • Page 43: Documentation Known Issues

    Sun LSI 106x RAID https://docs.sun.com/ https://docs.oracle.com/cd/E19694- Management User’s Guide app/docs/coll/sflsihba 01/820-4933-15/index.html Overview Sun Fire X4170 Oracle Solaris https://docs.sun.com/ https://www.oracle.com/technetwork/ M2 and X4270 M2 documentation app/docs/doc/817- documentation/solaris-11-192991.html Server Installation library 0550/eqxqt?a=view Guide for Oracle Sun Fire X4170 M2 and X4270 M2 Servers Product Notes...
  • Page 44 Service manual incorrectly states that Sun Storage 6 Gb SAS PCIe External HBA can only be installed in slot 3 Bug ID 15810177 PCIe card placement restriction stated in Table 4-6 of the Sun Fire X4170 M2 and Sun Fire X4270 M2 Service Manual is incorrect. Affected documentation: Sun Fire X4170 M2 and Sun Fire X4270 M2 Service Manual ■...
  • Page 45: Resolved Issues

    The resolved issues tables list the issues by the Bug ID number (the identification Note - number assigned by the current Oracle BugDB bug tracking system) and the Change Request number (the identification number assigned by the previous bug tracking system). Either number, the Bug ID number or the CR number, can be used to access the issue in BugDB.
  • Page 46 CD-ROM image or floppy image Bug ID 15542570 Oracle ILOM Remote Console might hang on Windows client when redirecting a CD-ROM image or floppy image. Issue: Sun Fire X4170 M2 and X4270 M2 Servers Product Notes • July 2018...
  • Page 47: Hardware Resolved Issues

    Resolved Issues When using a Windows client to redirect a CD-ROM image or floppy image from the Oracle ILOM Remote Console, the Oracle ILOM Remote Console might not respond. Windows operating system installed on client system ■ Oracle ILOM 3.0 or later ■...
  • Page 48 -V commands as an undiagnosed fault, defect.sunos.eft.undiag.fme. In the Oracle Solaris OS message log, there is a corresponding message, the ID is SUNOS-8000-FU. To identify the DIMM location in the FMA log, refer to the list below.
  • Page 49: Getting Server Firmware And Software

    The ReadMe document that is included with each patch in a software release contains information about the patch, such as what has changed or not changed from the prior software release, as well as bugs that are fixed with the current release. Sun Fire X4170 M2 and X4270 M2 Servers Product Notes...
  • Page 50: Options For Accessing Firmware And Software Updates

    My Oracle Support provides the set of software releases for your server as described in the following table. You can obtain these software releases by downloading the files from My Oracle Support.
  • Page 51: Getting Updates From My Oracle Support

    Oracle Hardware Installation Assistant. Getting Updates From My Oracle Support You can obtain updated firmware and software from the My Oracle Support (MOS) web site. Download Firmware and Software Updates From My Oracle Support Go to the My Oracle Support web site: https://support.oracle.com.
  • Page 52: Installing Updates Using Other Methods

    Download Firmware and Software Updates From My Oracle Support In the Product field, select the product from the drop-down list. Alternatively, type a full or partial product name (for example, Sun Fire X4170 M2) until a match appears. In the Release field, select a software release from the drop-down list.
  • Page 53: Oracle Support

    Documentation Library at: https://www.oracle.com/goto/ilom/docs Oracle Support If you need help getting firmware or software updates, you can call Oracle Support. Use the appropriate number from the Oracle Global Customer Support Contacts Directory at: https://www.oracle.com/us/support/contact-068555.html Sun Fire X4170 M2 and X4270 M2 Servers Product Notes...
  • Page 54 Sun Fire X4170 M2 and X4270 M2 Servers Product Notes • July 2018...

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