3Com 3C10402B Administrator's Manual page 218

Networked telephony systems
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218
C
9: NBX M
HAPTER
ESSAGING
Table 43 Button Actions (continued)
Action
Exit Menu
Prompted Transfer
Reserved in Dial Plan
Single Digit Transfer
CAUTION: Be careful when you use Dial Plan Table 2 to allow access to PSTN ports,
which can allow toll fraud.
Description
Available in submenus only. Allows the caller to return to
the next menu up in the menu tree.
Value — Not used
Instructs the caller to press a button before dialing a known
extension. The prompt might state: "If you know your
party's extension, press 5, and then dial the extension."
Value — Not used.
Interprets a specified button as the first number of an
extension. For example, in the default 4-digit dial plan,
extensions begin at 1000, so you could not use 1 as an
option for an Auto Attendant menu.
Value — Not used
Allows a caller to press a specific button to reach a specific
destination.
For example, you might assign button 6 to a hunt group
extension in the Sales Department. In the menu prompt, you
can record: "To reach our Sales Department,
press 6." You can also use Single Digit Transfer to
specify a destination, typically the Attendant Console
extension, for the time-out option (T/O).
By default, Single Digit Transfer can forward calls only to
internal extension numbers. To transfer calls to an external
number, you must first alter Table 2 of the dial plan
(Incoming Table) to specify the external number.
Value — Any valid extension

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