Installing The 3Com Tlc Application; Using The Tlc Application; Using H3Pingip - 3Com 3C10402B Administrator's Manual

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HAPTER ROUBLESHOOTING
Installing the 3Com
TLC Application
Using the TLC
Application

Using H3PingIP

The 3Com Telephone Local Configuration application is a Windows
program that you install and run from a PC.
To install the 3Com Telephone Remote Configuration application:
1 Insert the NBX Resource Pack DVD into your DVD drive. If the autorun
program does not start the DVD browser program, navigate to the DVD
and start autorun.exe.
2 Click NBX Applications and then click Telephone Local Configuration.
The installation program creates a shortcut on your Start menu that you
can use to launch the 3Com Telephone Remote Configuration
application.
After you download and install the Telephone Remote Configuration
application, use the Windows Start menu to launch it.
Follow these steps to use the TLC application to configure a 3Com
device:
Discover the 3Com device:
■
Connect the 3Com device to the same subnet as the PC that is
■
running the TLC application.
Enter the device's MAC address (found on the label on the
■
underside of the 3Com device) into the TLC interface.
After the TLC application connects to the device, specify the device IP
■
settings you want to assign.
After you configure a device, you can open the device list window again
and configure another device. Note that the device list can include any
3Com device including switches and routers.
You can use the H3PingIP menu item to ping another device on the
network to test the telephone's connectivity and to check the packet
delay.
When you use H3PingIP to test for connectivity, use the IP address of a
device that is connected to the Call Processor. Do not use the Call
Processor IP address. The 3Com Business Telephone uses the IP Gateway
and subnet mask information programmed into it using the AB16 and
AB17 buttons.