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Figure 10 Three Time-dependent Greetings and Main Menu
Morning
Greeting
8 am...
Afternoon
Greeting
noon
Evening
Greeting
6 pm
Main
Menu
In this example, the morning greeting starts at 8 a.m. and is active until
the afternoon greeting begins at noon. The evening greeting begins at
6 p.m.
The function that you allocate to a button on the keypad remains the
same throughout the day.
Three Greetings, a Main Menu, and a Submenu
an example that uses time-dependent greetings, a Main Menu, and a
Submenu.
"Good morning. Thank you for calling XYZ Corporation. If you know
your party's extension, you can enter it now. To speak to an operator,
press 0."
"Good afternoon. Thank you for calling XYZ Corporation. If you know
your party's extension, you can enter it now. To speak to an operator,
press 0."
"Good evening. Thank you for calling XYZ Corporation. Our normal
business hours are 8 a.m. to 6 p.m. Monday through Friday. If you know
your party's extension, you can enter it now."
"To reach our Sales department, press 3. For Marketing and Public
Relations, press 4. To leave a message in the general mailbox,
press 6. To reach the company directory, press 9."
Figure 11
shows