Voice Profile For Internet Mail - 3Com 3C10402B Administrator's Manual

Voice Profile for
Internet Mail
Do you get an "invalid key" message when you press a button that
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does not have an action assigned?
Does the Auto Attendant time-out action perform the correct action?
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Always have a time-out action for a top-level Auto Attendant menu
tree. Leaving the time-out action set to Disabled, the default, can
result in calls being disconnected.
Do all of your submenu prompts match the submenu key pad button
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actions?
Voice Profile for Internet Mail (VPIM) is an optional feature. Telephone
users can use VPIM to send voice mail to a user on any voice mail system
that is VPIM-compliant.
The system transmits VPIM voice mail messages by attaching them to
e-mail messages. The system then uses SMTP (Simple Mail Transfer
Protocol) or ESMTP (Extended Simple Mail Transfer Protocol) to send the
e-mail message and its VPIM attachment.
VPIM uses an SMTP server that is embedded in the operating system. To
avoid abuse by spammers, always protect an SMTP server with a firewall.
Configure the firewall to allow access to UDP port 25 on the system only
from valid VPIM systems that need to deliver VPIM messages to the
telephone system. The NBX SMTP server is started only when the system
has a valid license for VPIM.
VPIM is an optional component that requires a license, which appears in
the NBX NetSet Licenses window as Internet Voice Messaging License.
You must enter a license key through the NBX NetSet utility before you
can configure and use VPIM.
Use the NBX NetSet utility to configure VPIM settings, check the status of
VPIM queues, and obtain statistics of recent VPIM activity. See these
sections for more information:
Control Parameters
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Operations Management
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Statistics
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Advanced Settings
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Voice Profile for Internet Mail

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