Page 1: Installation Guide
Installation Guide ® V3000 Analog V3000 BRI V3001R V5000 NBX 100 Release 6.0 Part Number 900-0214-01AB December 2006 http://www.3com.com/...
Page 2 3Com Corporation. 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change.
Page 3 _____________________________________________________________________ libtar 2.1.11 Copyright © 1998-2003 University of Illinois Board of Trustees Copyright © 1998-2003 Mark D. Roth All rights reserved. Developed by: Campus Information Technologies and Educational Services, University of Illinois at Urbana-Champaign Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal with the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following...
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Page 5 TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. _____________________________________________________________________ OpenBSD: strdup.c,v 1.3 1997/08/20 04:18:52 millert Exp Copyright © 1988, 1993 The Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
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Page 7 3. This notice may not be removed or altered from any source distribution. — Jean-loup Gailly jloup@gzip.org — Mark Adler madler@alumni.caltech.edu _____________________________________________________________________ imapproxy © Copyright 1993, 1994 by Carnegie Mellon University. All Rights Reserved. Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Carnegie Mellon University not be used in advertising or publicity pertaining to distribution of the software...
Page 8 name of the University of Washington not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. This software is made available “as is”, and THE UNIVERSITY OF WASHINGTON DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, WITH REGARD TO THIS SOFTWARE, INCLUDING WITHOUT LIMITATION ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND IN NO EVENT SHALL THE UNIVERSITY OF WASHINGTON BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES...
Page 9: Table Of Contents
Your Comments on the Technical Documentation NTRODUCTION NBX IP Telephony Platforms V3000 Analog V3000 BRI V3001R V5000 NBX 100 NBX Expansion Chassis NBX Cards and Devices Analog Line Card T1 Digital Line Card E1 Digital Line Card BRI-ST Digital Line Card...
Page 10 Introduction International Feature Support Installation Requirements Installation Questions Before You Begin Installation Important Safety Information Consignes Importantes de Sécurité Wichtige Sicherheitsinformationen Unpacking and Examining the Components Installing the NBX System Hardware Licensed Device Limits How the System Limits Interact Maximum Device Counts and Memory Requirements Device Licenses Group Device Licenses Dynamic License Assignment...
Page 11 Connecting a Music-on-Hold (MOH) Input Device Connecting a Paging Amplifier Configuring Routing Devices ELEPHONES AND TTENDANT Adding Telephones Auto Discover Telephones Manually Configure Telephones Connecting Power to the Telephone Connecting the Telephone to the LAN 3Com Cordless Telephones 3Com Entry Telephones ONSOLES...
Page 12 Adding a 3Com Attendant Console Adding a Remote Telephone Auto Discover Analog Line Cards Inserting an Analog Line Card Verifying an Analog Line Card Adding an Analog Terminal Card Inserting an Analog Terminal Card Verifying Analog Terminal Card Ports Adding an Analog Terminal Adapter (ATA)
Page 13 Verifying the T1 Digital Line Card Using the NBX NetSet Utility Using the Status Lights EGACY 3Com Legacy Link Analog Card 3Com Legacy Link Meridian Card 3Com Legacy Link Norstar Card Adding a Legacy Link Card to an NBX System...
Page 14 RJ21x Wiring for North America IP Telephony Overview Configuring IP Telephony System-level Troubleshooting Connecting a Computer to a Console Port Servicing the Network Call Processor Battery Getting Service and Support Government Approvals V3000 Analog Call Processor V3000 BRI Call Processor V3001R Call Processor V5000 Call Processor IP T...
Page 15 NBX 100 Call Processor NBX V3000 Gateway Chassis NBX V5000 Gateway Chassis NBX 100 6-Slot Chassis NBX Analog Line Card NBX Analog Terminal Card NBX Analog Terminal Adapter (ATA) NBX BRI-ST Digital Line Card NBX E1 and T1 Digital Line Cards...
Page 16 Maximum Transfer Unit (MTU) Communication Latency Requirements Bandwidth Requirements Installing Fax Machines with ATAs Register Your Product to Gain Service Benefits Solve Problems Online Purchase Extended Warranty and Professional Services Access Software Downloads Contact Us FCC C UIDELINES FOR ONNECTING Large Packet Latency Small Packet Latency Layer 2 Mulaw (G.711) Audio (Normal Setting)
Page 17: About This Guide
Release notes and all product technical manuals are available on the NBX Resource Pack and the 3Com web site. For information about monitoring, changing, and maintaining the system, see the NBX Administrator’s Guide on the NBX Resource Pack or in the NBX NetSet interface.
Page 18: Conventions
System and component specifications ISDN BRI, ISDN PRI, and T1 circuit provisioning information Guidelines for connecting remote audio devices Obtaining Support for Your 3Com Product References to all topics in this book FCC, Industry Canada, Software License Agreement, and Warranty information lists conventions that are used throughout this guide.
Page 19: Your Comments On The Technical Documentation
Your suggestions are important to us. They help us to make the NBX the Technical documentation more useful to you. Documentation Send comments about this guide or any of the 3Com NBX documentation and Help systems to: Voice_TechComm_Comments@3com.com Include the following information with your comments:...
Page 20 BOUT UIDE...
Page 21: Introduction
For information about configuring the Dial Plan and maintaining your NBX system, see the NBX Administrator’s Guide in the NBX NetSet utility, on the NBX Resource Pack, or on the 3Com web site. For information on enabling SIP and adding messaging support, see the 3com IP Messaging Installation Guide on the NBX Resource Pack disk and the SIP chapter of the NBX Administrator’s Guide.
Page 22: V3000 Analog
1: I HAPTER NTRODUCTION V3000 Analog The V3000 Analog which manages call traffic and NBX Messaging, the system disk drive and power supply, and front panel connectors for network and external device connectivity. V3000 platforms come with 128 MB of memory. You must install an optional memory upgrade to support some features.
Page 23 Table 4 V3000 Analog Connectors and LEDs (continued) Status Status lights S1 (bottom) and S2 (top) show boot status: Lights S1 and S2 flash alternately — A file system check (FSCK) is running due to previous improper system shutdown. Do not turn off the system until you have run the system shutdown operation, System Maintenance >...
Page 24: V3000 Bri
1: I HAPTER NTRODUCTION Table 4 V3000 Analog Connectors and LEDs (continued) V3000 BRI The V3000 BRI manages call traffic and NBX Messaging, and the Automated Attendant, the system disk drive and power supply, and front panel connections for 8 BRI channels (4 Ports), 2 ATC channels, and network connectivity.
Page 25 Table 5 V3000 BRI Connectors and LEDs (continued) Mini-jack (mono or stereo) that accepts Music-On-Hold audio (maximum 2V peak to peak) from the line output of a CD player, tape player, or other music source. Console DB-9 connector that provides an RS-232 (DCE) TTY terminal connection for access to system CLI commands and status messages.
Page 26: V3001R
1: I HAPTER NTRODUCTION V3001R The V3001R features two redundant power supplies and an optional disk mirroring system. lights shown in Figure 3 V3001R Connectors and LEDs Table 6 V3001R Connectors and LEDs Table 6 describes the front panel connectors and status Figure Dual power Power supplies are redundant and hot-swappable.
Page 27 Table 6 V3001R Connectors and LEDs (continued) Ethernet 10/100 switched Ethernet connection redundant uplink ports. Use either Ethernet port to connect to the LAN. If the other port is connected, it becomes active only when the active port experiences a link failure. The ports stay in that state even after the failed port returns to a positive link state.
Page 28: V5000
1: I HAPTER NTRODUCTION V5000 The V5000 Network Call Processor (NCP), which manages call traffic, voice mail, and the Automated Attendant; the system disk drive and power supply; and front panel connections for network and external device connectivity. The V5000 supports a redundant power supply configuration. You can also add a second “mirrored”...
Page 29 Table 8 V5000 Connectors and LEDs (continued) COM1 DB-9 connector that provides an RS-232 (DCE) TTY terminal connection for access to system CLI commands and status messages. For information on how to connect to the NBX system using the Console connector, see Computer to a Console Port”...
Page 30 1: I HAPTER NTRODUCTION Explanation Flash codes for disk problems: 2 flashes: No valid disk (system is halted). 3 flashes: Two valid disks, but they are not paired (system is halted). 4 flashes: Configuration problem (system is halted). 5 flashes: Two disks present, but no mirroring license installed.
Page 31: Nbx 100
NBX system. You must install an NBX Uplink Card to connect the chassis to the network. The top slot of an NBX 100 6-Slot Chassis has no access to the backplane. If you are using an NBX 100 6-Slot chassis as an expansion chassis, always cover the top slot with a blank faceplate.
Page 32 1: I HAPTER NTRODUCTION Table 10 NBX 100 NCP Connectors and LEDs Status LEDs S1 and S2 — Indicate operating system status. S1 and S2 both flashing (approximately 2 flashes per second). The hardware is initializing. S1 on and S2 off. The operating system has started successfully.
Page 33: Nbx Expansion Chassis
NBX IP Telephony Platforms NBX Expansion To connect extra cards to an NBX system, you can add an NBX expansion Chassis chassis to your network. Typically, you add the expansion chassis on the same subnet as the NCP and then use the Auto Discover feature to add new cards to the NBX database.
Page 34 1: I HAPTER NTRODUCTION Figure 7 V5000 Gateway Chassis 3C10200 (top) and 3C10200B (bottom) Table 11 NBX Chassis Connectors You must use straight-through Ethernet cable connections; you cannot use MDI/MDIX connections. 4-slot chassis 10/100 Mbps switched Ethernet connection 10 Mbps shared Ethernet connection 10M Shared 10/100M Switched...
Page 35: Nbx Cards And Devices
NBX Cards and This section lists NBX cards available from 3Com that can you can use Devices with an NBX system. Before you install any Analog Line Cards or Digital Line Cards, you may want to configure the Dial Prefix settings. For information on this topic, see “Dial Prefix Settings”...
Page 36: T1 Digital Line Card
T1 card in PRI mode. See more information. Figure 10 T1 Digital Line Card (3C10116C) 3C10116C 3Com NBX Digital Line Card Figure 11 T1 Digital Line Card (3C10116D) Slow, non symmetric blinking pattern — Waiting for the completion of the binding process to the NCP.
Page 37 T1 Digital Line Card has these lights and connectors: 3C10116C T1 — This RJ-48C connector makes a patch cord connection to a T1 interface (CSU/DSU). Status Lights — These lights indicate the status of the card’s signaling, synchronization, and loop back test. CF —...
Page 38 1: I HAPTER NTRODUCTION Green — POST test completed successfully. DCH — D channel status of an ISDN PRI connection Off — No T1 or T1 PRI line is attached or the card does not need a D channel, such as when the card is running T1-robbed-bit. Green —...
Page 39: E1 Digital Line Card
CAUTION: This equipment does not operate when the main power fails. E1 Digital Line Card The E1 Digital Line Card provides E1 connectivity using the ISDN PRI protocol. It carries data at a rate of 2.048 Mbps and can carry 32 channels, each with 64 Kbps.
Page 40 1: I HAPTER NTRODUCTION Figure 12 E1 Digital Line Card (3C10165C) Figure 13 E1 Digital Line Card (3C10165D) Each If you use the Uplink connection, be sure to program the switch or router at the other end for 10BASE-T 10 MB operation. Each 3C10165D E1 Digital Line Card has the following lights and connectors: E1 card has the following lights and connectors:...
Page 41 Status Lights — These lights indicate the status of the card’s signaling, synchronization, and loop back test. CO — Central Office: Amber — Alarm condition at the remote end or the CO is not connected or available. Green — No alarm condition. POST —...
Page 42 NTRODUCTION If you require an alternative (bare wire-end) cable to use with the ISDN PRI Digital Line Card, contact your 3Com NBX Voice-Authorized Partner. CAUTION: This equipment does not operate when the main power fails. Green — The card has finished downloading software from the NCP and all software processes have started successfully.
Page 43: Bri-St Digital Line Card
NBX Administrator’s Guide. Figure 14 BRI-ST Digital Line Card (3C10164C-ST) 3C10164C 3Com NBX Quad BRI-S/T Card Figure 15 BRI-ST Digital Line Card (3C10164D) CAUTION: The BRI-ST Digital Line Cards are not approved for use in the United States or Canada.
Page 44 LAN. You can use this connector to isolate traffic or to connect the card to the LAN if the card is placed in a chassis that does not have LAN connectivity, such as an NBX 100 chassis that does not have an NCP or a hub card.
Page 45: 10Base-T Uplink Card
10BASE-T Uplink Card The 10BASE-T Uplink Card provides eight 10BASE-T Ethernet ports to connect 3Com Telephones (or other 10BASE-T devices) to the LAN. The Uplink Card replaces the 10BASE-T Hub Card. Figure 16 NBX Uplink Card (3C10370) 1 2 3 4 5 6 7...
Page 46: Legacy Link Analog Card
FAX calls can be made on the card. The Legacy Link Analog card requires a license and NBX software R.4.1.6 or higher. Figure 19 3Com Legacy Link Gateway for Analog Handsets (16 Port FXS) (3C10392) NOT FOR TELECOM USE Analog Connectors (1 through 4) —...
Page 47 Each Legacy Link Analog Card has the following lights and connectors: Status Lights 1 – 16 — All LEDs flash approximately every 10 seconds. On – Handset off-hook (call in progress) Off – Handset on-hook or no handset connected — Power indicator On –...
Page 48: Legacy Link Norstar Card
HAPTER NTRODUCTION Legacy Link Norstar The 3Com Legacy Link Gateway for Norstar Handsets provides NBX Card protocol mapping for up to 16 Norstar handsets using existing PBX wiring. A maximum of eight simultaneous FAX calls can be made on the card.
Page 49: Legacy Link Meridian Card
Legacy Link Meridian The 3Com Legacy Link Gateway for Meridian Handsets provides NBX Card protocol mapping for up to 16 Norstar handsets using existing PBX wiring. A maximum of eight simultaneous FAX calls can be made on the card. The Legacy Link Meridian card requires a license and NBX software R.4.1.6 or higher.
Page 50: Analog Terminal Adapters
1: I HAPTER NTRODUCTION Analog Terminal The single-port Analog Terminal Adapter (ATA) is a desktop box that Adapters connects a single analog telephone or fax machine to an NBX system. Figure 22 Analog Terminal Adapter (3C10400 and 3C10400B) — Front View Power On –...
Page 51 The ATA has an RS232 DB9 connector that allows a technician to access a command line interface for the device. Only qualified 3Com service personnel should use the serial diagnostic port. The Analog Terminal Adapter has these lights and connectors:...
Page 52: 3Com Telephones
3Com Telephones provide the familiar features of a business telephone and extra features such as one-touch access to voice mail. a short summary of each 3Com telephone and lists the NBX system software and the type of license required to support each telephone.
Page 53 Telephone Model 3100 Entry Telephone Provides the convenience of four fixed-feature buttons for one-touch access in an affordable package for basic IP telephone connectivity. 3106C Cordless Telephone A full-featured, multi-line IP cordless phone that provides in-building mobility to roam up to 1000 feet from the base station.
Page 54: Third-Party Devices And Applications
For more information on device licenses, page As of July 1, 2006, all 3Com devices put into the market within the European Union meet the requirements of the Reduction of Hazardous Substances Directive, EU Directive 2002/95/EG, (RoHS).
Page 55: Optional Software
Optional Software 3Com offers these optional software components: To fully support the pcXset Soft Telephone, 3Com recommends a PC with a processor speed of at least 1.8 GHz. When it is installed on a PC with a processor speed of 800 MHz or lower, calls that use the G.729 codec can have unacceptable audio quality.
Page 56: Nbx Licensing
A V3000, V3001R, or V5000 system operating in SIP mode has further device limit considerations. The NBX 100 does not support SIP mode operations. For more information, see the NBX Administrator’s Guide. What Counts Toward the Total Device Limit?
Page 57: Individual Device Limits
720 not 1500 analog line ports. Features and System Some combinations of features on NBX 100 systems and V3000 systems Performance that do not have the optional memory upgrade installed can create system performance issues.
Page 58: How The System Limits Interact
Cards (for analog telephones and FAX machines). The total device count is now (6 x 4) + (12 x 4) = 72. You then configure 450 3Com Telephones. The total device count is now 522. You can configure 978 additional devices (1500–522).
Page 59: Maximum Device Counts And Memory Requirements
SIP mode operations are supported on V3000 and V5000 platforms with the optional memory upgrade installed and on V3001R platforms. SIP mode operations are not supported on the NBX 100 or on V3000 or V5000 platforms that have only 128 MB of memory. You can use the NBX NetSet utility to verify the memory configuration on a system.
Page 60 1: I HAPTER NTRODUCTION Table 13 Detailed Device Limits - V3000 Analog or V3000 BRI Per-Unit Device Count Description Toward Total A system without the memory upgrade cannot always provide acceptable performance if you configure the maximum number of Phantom Mailboxes, Groups, devices, and Account Codes.
Page 61 Table 13 Detailed Device Limits - V3000 Analog or V3000 BRI (continued) Per-Unit Device Count Description Toward Total Polycom IP 3000 Speaker Phone Legacy Link Handset Gateway card (16-port card) NBX Analog Terminal Card (ATC) 4-port card) NBX Analog Terminal Adapter (ATA) NBX Analog Line 4 per card...
Page 62 1: I HAPTER NTRODUCTION Table 13 Detailed Device Limits - V3000 Analog or V3000 BRI (continued) Per-Unit Device Count Description Toward Total Voice Mailboxes None (NBX Messaging) Phantom Mailboxes None (NBX Messaging) A system without the memory upgrade cannot always provide acceptable performance if you configure the maximum number of Phantom Mailboxes, Groups, devices, and Account Codes.
Page 63 Table 13 Detailed Device Limits - V3000 Analog or V3000 BRI (continued) Per-Unit Device Count Description Toward Total Page Zones None System Speed Dials None Personal Speed Dials None Call Detail None Reporting Call Record and None Monitor TAPI Route Points None The 3-digit dial plan might not provide enough extensions to support 100 TAPI Route Points.
Page 64 1: I HAPTER NTRODUCTION Table 14 Detailed Device Limits - V3001R (continued) Device/application Per-Unit Device Count Description Toward Total 3108 Wireless Telephone 3105 Attendant Console pcXset Soft 1 per pcXset PC Telephone telephone client NBX Media Driver 1 driver/system enables (for WAV devices) the max allowable number of WAV devices...
Page 65 Table 14 Detailed Device Limits - V3001R (continued) Device/application Per-Unit Device Count Description Toward Total Voice Mailboxes None (NBX Messaging) Phantom Mailboxes None The 3-digit dial plan does not provide enough extensions to support 1000 Phantom Mailboxes. Automatic Call Distribution Groups ACD Groups, Hunt Groups, and Calling Groups all count towards the same maximum total.
Page 66 1: I HAPTER NTRODUCTION Table 15 Detailed Device Limits - V5000 Device/application Per-Unit Device Count Description Toward Total 1102, 2102, or 2102-IR Business Telephone 2101 Basic Telephone 1105 Attendant Console 3106C Cordless Telephone 3107C Cordless Telephone The limits on cordless telephones are due to radio frequency issues rather than system capacity limits.
Page 67 Table 15 Detailed Device Limits - V5000 (continued) Device/application Per-Unit Device Count Description Toward Total NBX Analog Line 4 per card Card NBX T1 Card 24 per card (DS1) NBX T1 Card 23 per card (ISDN PRI) NBX E1 Card 30 per card (ISDN PRI) NBX ISDN BRI-ST...
Page 68 1: I HAPTER NTRODUCTION Table 15 Detailed Device Limits - V5000 (continued) Device/application Per-Unit Device Count Description Toward Total Call Pickup None Conference Calls None Directed Pickup None Group Pickup None Hunt Groups or None Calling Groups The 3-digit dial plan might not provide enough extensions to support 100 groups. ACD Groups, Hunt Groups, and Calling Groups all count towards the same total.
Page 69 Device/application Toward Total System Description Count An NBX 100 system cannot always provide acceptable performance if you configure the maximum number of Phantom Mailboxes, Groups, devices, and Account Codes. For more information, see “Features and System Performance” 1102, 2102, or...
Page 70 Virtual Tie Lines None Account Codes None An NBX 100 system cannot always provide acceptable performance if you configure the maximum number of Phantom Mailboxes, Groups, devices, and Account Codes. For more information, see “Features and System Performance” Application and Call Processing Attributes...
Page 71 Call Record and None Monitor TAPI Route Points None The 3-digit dial plan might not provide enough extensions to support 100 TAPI Route Points. NBX Licensing NBX 100 Device or Site System License Maximum Required? 9 with the 3-digit dial plan;...
Page 72: Device Licenses
Default 4 ports 12 ports 4 ports 30 min. 80 hours 400 hours NOTE: Some NBX 100 Bundles support 4 ports/ 4 hours. Site Site Site Site Reserved for future use. Reserved for future use. NBX cards, Analog Terminal Adapters, and legacy devices (1102, 2102, 2102-IR Business Telephones, 2101 Basic Telephones, and 1105 “Maximum Device Counts and...
Page 73: Group Device Licenses
Attendant Consoles) do not require a license. The number of these devices is governed solely by the system device license. The V3000 comes with four NBX Messaging ports and a limit of 400 hours of message storage. (A messaging port is used for each Automated Attendant session and each voice mail session.) If you want more than 4 ports, you must purchase and install additional NBX Messaging licenses.
Page 74: Dynamic License Assignment
1: I HAPTER NTRODUCTION The 3Com Convergence Client (supported in SIP mode only) and generic SIP telephones are all Group 1 devices. Dynamic License NBX Group Licensing is a dynamic system that assigns licenses in the Assignment most efficient manner. A Group License can activate devices belonging to that group or devices with fewer features.
Page 75 Example 1— All devices in the same License Group: You purchase and install a package of ten Group 2 Licenses on your NBX system and then add five 3102 Business Telephones, one 3103 Manager’s Telephone and one 3105 Attendant Console for a total of seven Group 2 devices. The system has three Group 2 licenses still available.
Page 76: Upgrading Device Licenses From R4
1: I HAPTER NTRODUCTION NetSet utility to remove the 3101 Basic Telephone. Since that telephone was using a Group 2 license, removing the telephone makes a Group 2 license available. Group License Notes Upgrading Device Group Licensing is not available on systems prior to R5.0. Licensed Licenses from R4.X devices that are installed on a system at the time that system is upgraded to R5.0 will have their licenses converted to appropriate License Groups:...
Page 77 NBX Licensing Devices introduced at R5.0 or higher will not be recognized. Group Licensing, 3105 Attendant Consoles, and R4.X Software If you reboot to R4.4 or R4.3, Group 2 licenses are converted to 3102 device licenses, which means that a 3105 Attendant Console, which is a Group 2 device, could become unavailable.
Page 78 1: I HAPTER NTRODUCTION...
Page 79: Installing System Hardware Components
NSTALLING OMPONENTS This chapter explains how to install standard and optional hardware components for the NBX Networked Telephony System. This chapter includes information about using the Auto Discover feature to add telephones. See telephones. See the SIP chapter of the NBX Administrator’s Guide for information about adding SIP devices.
Page 80: Introduction
The NBX Analog Terminal Adapter, the ATA port on the NBX V3000, and Connectors each port on the NBX Analog Terminal Card may require a telephone connector for use outside North America. Contact your 3Com NBX Voice-Authorized Partner for information on country-specific requirements.
Page 81: Installation Requirements
Requirements sections before you install the NBX system. 3Com does not support more than one NBX system on a local area network. You can connect NBX systems over a WAN (using VTLs or SIP trusted endpoints), however, installing more than one NCP on a LAN can cause unpredictable results.
Page 82: Physical Requirements
Before you install the NBX system, be sure that the installation site meets Service the following local telephone service requirements: CAUTION: 3Com strongly recommends that you use UL-listed surge suppression devices on all local telephone lines. Installation If you have not already planned the installation, the following topics...
Page 83: Does The Telephone Company Need To Be Involved
Involved? can connect to the NBX system through an Analog Terminal Adapter. CAUTION: To avoid damage to any 3Com telephone, do not connect it directly to a standard telephone line. Although the RJ-11 connector for a traditional telephone fits into the 3Com telephone’s RJ-45 jack, the electrical interfaces are not compatible and the telephone will not work.
Page 84: What Effect Does An Nbx System Have On A Lan
Mbps Ethernet LAN with 200 “voice devices” (3Com telephones and outside telephone lines) can support the toll-quality audio provided by the NBX 100 system even when all 200 devices are in use. Similarly, a 100 Mpbs LAN can support toll-quality audio with a fully configured V5000, V3000, or V3001R system.
Page 85: Before You Begin Installation
NBX System Quality of Service Quality of Service (QoS) is a way to allocate resources in data switches and routers so that data can be prioritized, with the most time-critical data receiving higher priority. At Layer 2, the NBX system supports Ethernet 802.1Q, “Standard for Virtual Bridged Local Area Networks,”...
Page 86: Required And Recommended Tools And Equipment
WARNING: Verify that each NBX 100 Chassis is set to the correct voltage for your country requirements. The voltage is indicated on the voltage selector switch next to the main cable inlet on the front panel of each chassis.
Page 87 WARNING: The system must be installed in a secure (locked) area. The components and telephones of the NBX system are electronic devices. To avoid injury and damage to the equipment, follow these important safety precautions when you install, use, or service it: Allow only qualified personnel to install and remove the unit.
Page 88 Table 18 Regulatory Requirements ARDWARE OMPONENTS Do not use any AC power converter on a 3Com device other than the one that is shipped with the device. On 3Com PoE-compliant devices, the power converter is an optional component. Power Cord Set: For European countries, see specifically, use the power cord set information for Europe.
Page 89: Lithium Battery Safety
Safety WARNING: The battery is not field replaceable. If you suspect a battery failure, contact your 3Com NBX Voice-Authorized Partner. There is a danger of explosion if the battery is incorrectly replaced. Replace the battery only with the same or equivalent type as recommended by the manufacturer.
Page 90 2: I HAPTER NSTALLING YSTEM Table 19 Cordon Électrique ARDWARE OMPONENTS tions sur le cordon d’alimentation pour Europe si votre pays ne figure pas dans la liste. Pour les pays noneuropéens, utilisez obligatoirement un cordon d’alimentation conforme aux normes nationales pertinentes au couplage d’appareils et aux types de câblages.
Page 91: Batterie Au Lithium
Batterie au lithium Veuillez lire attentivement la note suivante. AVERTISSEMENT: Le remplacement incorrect de batterie au lithium présente un risque d’explosion. Remplacez cette batterie par une batterie identique ou de type équivalent, en respectant les recommandations du constructeur. Vous devez vous débarrasser des batteries usées en respectant les consignes du constructeur.
Page 92: Lithiumbatterie
2: I HAPTER NSTALLING YSTEM Table 20 Anschlußkabelsatz (continued) Lithiumbatterie Bitte lesen Sie den folgenden Hinweis sorgfältig durch. WARNHINWEIS: Wird die Lithiumbatterie falsch ersetzt, besteht Explosionsgefahr. Die Batterie nach den Empfehlungen des Herstellers durch eine Batterie des gleichen oder eines gleichwertigen Typs ersetzen. Verbrauchte Batterien nach den Angaben des Herstellers entsorgen.
Page 93: Unpacking And Examining The Components
CO equipment. If you will be installing optional cards into a chassis, 3Com recommends that you install one card at a time, and that you install the cards in the order of the MAC addresses of the ports on the card.
Page 94: Optionally Upgrading Nbx Memory
For more information on which NBX features require expanded memory, Mounting an NBX To mount the chassis in an equipment rack or on the wall (NBX 100 only), Chassis you need: Mounting an NBX Chassis in an Equipment Rack...
Page 95 See Figure Figure 26 Attaching Rack Mounting Brackets to the NBX 100 Chassis 2 Install one screw into each vertical rail of the rack. Leave a space of at least 6.5 cm (2.5 in.) between this location and any other equipment in the rack.
Page 96 Figure 28 Chassis Wall-mount Dimensions CAUTION: If you wall-mount the NBX 100 chassis, you must attach the chassis securely to a plywood mounting board which is firmly attached to the wall. A fully configured 6-slot chassis can weigh up to 13.5 kg (30 lb).
Page 97: Installing A Disk Mirroring Kit
5 Lift the chassis and slide the two keyed mounting brackets over the screws in the wall. 6 While holding the chassis in place, install screws into the top holes of each mounting bracket, and then tighten all four screws. Installing a Disk Disk mirroring is an option that is supported on the V5000 and the Mirroring Kit...
Page 98 2: I HAPTER NSTALLING YSTEM See the appropriate page for instructions on how to install an optional second disk when you are setting up your NBX system: V5000 Disk Mirroring To install an additional disk drive for disk mirroring on a V5000: 1 Install the key code for your disk mirroring license, Licensing and Upgrades >...
Page 99 V3001R Disk Mirroring To install an additional disk drive for disk mirroring on a V3001R: 1 If you have not already done so, login to the NBX NetSet utility as administrator and perform a data backup. CAUTION: V3001R disk drives are not “hot-swappable.” To avoid potential loss of data, you must shut down the system software and turn off the power to the V3001R before you add or remove a disk drive.
Page 100: Powering Your Nbx System
System these steps: 1 Attach a power cord to each unit. For an NBX 100, a V5000, or a chassis, attaching the power cord applies power to the unit. For a V3000, you must also press the power button on the back of the unit to the ON position.
Page 101: Configuring Nbx System Networking
With most installations, you need to change the IP settings of the NBX system to conform to the network. The IP settings include: V5000 — Figure 4 page NBX 100 — Figure 6 page Establishing IP Connectivity Modifying Default IP Settings...
Page 102 2: I HAPTER NSTALLING YSTEM To help you determine if you need to make changes to the NBX system IP settings, see devices on your local network, change the IP settings of NBX system before you connect the system to the LAN. Summary of how to change the IP settings of the NBX system: To change the IP settings of the NBX system: 1 Use a category 5 Ethernet crossover cable to connect the computer’s...
Page 103 5 Start a browser. 6 To access the NBX NetSet utility, enter the following address into the browser’s address field: 192.168.1.190 This is the default IP address of the NBX system. If the connection attempt fails, check the browser’s Proxy Server setting and verify that it is configured for a direct connection.
Page 104: Configuring The Nbx System Ip Address
2: I HAPTER NSTALLING YSTEM Table 21 IP Addressing and the NBX System (continued) Local IP Environment Private IP network, no subnets Private IP network, with subnets You probably need to change the NBX system IP address to conform with the Internet connectivity;...
Page 105: Test Connectivity
Connect the NBX 100 Call Processor to your network using either the BNC 10B2 connector (3C10110C only) or the 10BT UPLINK MDI-X port.
Page 106: Connecting Digital Line Cards
Discover feature finds each line card port and assigns extensions. For more information, see Configuration” 3Com recommends that you install the cards in MAC address order. This practice makes it easier to diagnose and troubleshoot problems. Mapping Line Card Ports to Telephone Lines...
Page 107: Connecting Analog Terminal Cards
If you cannot seat the card with light pressure, remove it and check for obstructions and alignment problems. 3 Wait at least 3 minutes for the card to initialize. 4 Use the Auto Discover feature to configure the digital line card. The Auto Discover feature finds each port on each digital line card and assigns port extensions.
Page 108 2: I HAPTER NSTALLING YSTEM 3C10400B ATA is labeled POTS (Plain Old Telephone Service). See Figure The Analog Terminal Adapter may require a telephone connector for use outside North America. Contact your supplier for more information on country-specific requirements. 2 Connect the Ethernet port on the ATA to the LAN. The Ethernet port on a 3C10120B ATA is the connector on the far left side.
Page 109 c Enable the check box labeled Fax Machine, then click Apply. Configuring an ATA port for fax operation optimizes the performance for inbound and outbound faxes. If you make a voice call using the ATA device (for example, if you use the telephone portion of the fax machine), the quality of the audio may be affected.
Page 110: Selecting Regional Software And Components
3C10222 (24-port) CAUTION: You can damage an NBX device by using an NBX power splitter (3C10223) with the 3Com Network Jack Power over Ethernet Multiport Midspan Solution (3CNJPSE24). Use the NBX power splitter (3C10223) only with the 3Com Ethernet Power Source (3C10220, 12-port, or 3C10222, 24-port).
Page 111: Installing Regional Software And Components
Localized NBX Telephone Guides and Quick Reference Guides, which are accessed from the NBX NetSet utility and the Resource Pack. NBX 6.0 and higher includes a localized NetSet utility interface for telephone users. The localized NetSet interface is set by the host computer’s browser language setting.
Page 112: Using Auto Discover For Initial System Configuration
Initial System “Devices” include telephones, Analog Line Card ports, Digital Line Card Configuration channels, Analog Terminal Adapter ports, 3Com Attendant Consoles, and “virtual devices” such as the pcXset Soft Telephone. Before you use the Auto Discover process to configure telephones and attendant consoles, you should review the procedures in Attendant Consoles”...
Page 113: Initial System Configuration
Auto Discover Action 3Com Attendant Console Finds and configures any installed 3Com Attendant Consoles. The first 100 existing telephones, except for the extension that is associated with the Attendant Console, are mapped to Attendant Console buttons. The lowest extension is automatically associated with the Attendant Console.
Page 114: Disabling The Auto Discover Feature
Do not specify an Auto Discovery starting extension that begins with zero (0) as that will cause the Auto Discover process to fail. If you are installing a 3Com Attendant Console, connect it after you have discovered all of the telephones. The Auto Discover Attendant Consoles process maps all existing telephone extension to the Attendant Console.
Page 115: Nbx System Operating Modes
CO line. Auto Extension specifies the destination of a call that is not answered at any of the telephones. The system must be using 3Com call control mode because you cannot map telephone lines to phone buttons if the NBX system is operating in SIP mode.
Page 116: Reassigning Extensions And Setting Line Card Port Options
2: I HAPTER NSTALLING YSTEM Reassigning For this procedure, you need the list of line card port MAC addresses that Extensions and were created when you installed the line cards. Setting Line Card Port To reassign extensions and set line card port options: Options 1 Log in to the NBX NetSet utility using the administrator username and password.
Page 117: Connecting Telephone Lines
3 Click on the Extension column heading to sort the list by extension from the lowest extension. Click the heading again to sort from the highest extension. 4 Review the extensions in the list to find the highest extension number that has been assigned.
Page 118: Connecting A Music-On-Hold (Moh) Input Device
For a V3000 or V3001R system, use the volume control on the external MOH device. To adjust the volume of music on hold on an NBX 100 or V5000: 1 Use a nonferrous (plastic or aluminum) adjustment tool to adjust the volume control on the front of the Call Processor to about mid-range.
Page 119 addresses. The NBX system uses Ethernet multicast addresses to implement some system features. If you have telephones connected to the network through a low-bandwidth link, such as an ISDN connection, you can configure them so that they do not generate multicast traffic information, see the NBX Administrator’s Guide.
Page 120 2: I HAPTER NSTALLING YSTEM ARDWARE OMPONENTS...
Page 121: Telephones And Attendant Consoles
Telephones telephone. When you enable the Auto Discover feature and then connect a new 3Com Telephone to the LAN, the telephone receives the next lowest available extension and a default set of properties. You can then move the telephone to another location on the LAN and it retains its extension number.
Page 122 NCP, but to do so you must first configure the network information in the telephone using a option 184 on your DHCP server, the Telephone Local User Interface utility (LUI), or the 3Com Telephone Local Configuration Application (TLC). These options are described in the NBX Administrator’s Guide.
Page 123 5 For each telephone that you want to Auto Discover: a Remove the telephone from the packing box. b Connect power to the telephone as described on packing sheet that comes with the telephone. c Connect the telephone to the LAN on which the NCP resides as described on page 126 telephone.
Page 124: Manually Configure Telephones
NCP by using the Telephone Local User Interface utility (LUI) or the 3Com Telephone Local Configuration application (TLC). The LUI utility resides on each 3Com telephone. You can install the TLC application to your PC by clicking Downloads > Applications For details about these tools, see the NBX Administrator’s Guide.
Page 125 ME (Europe/LAT) NOTE: If you use a power brick on a 3103 Manager’s Telephone, you must use the 3C10444-XX power brick. All other 3Com devices can use either 3C10444-XX or the older power brick, 3C10224-XX. The part number appears in the label on the bottom of the telephone.
Page 126: Connecting The Telephone To The Lan
3100 Entry Telephone: 3C10399A; 3C10399B CAUTION: You can damage an NBX device by using an NBX power splitter (3C10223) with the 3Com Network Jack Power over Ethernet Multiport Midspan Solution (3CNJPSE24). Use the NBX power splitter (3C10223) only with the 3Com Ethernet Power Source (3C10220, 12-port, or 3C10222, 24-port).
Page 127 Figure 32 Connections for 3Com 3102 Business Telephone (shown) and 3103 Manager’s Telephone Power cable. Ask your Administrator how you should power your phone. Then see Table 28 for instructions on how to connect your telephone to power. Figure 34 shows a connection using an optional AC adapter.
Page 128 3: T HAPTER ELEPHONES AND Figure 34 Connections for 3Com 2102 Business Telephone Figure 35 Connections for 3Com 3101 and 3101SP Basic Telephones (shown) and 3100 Entry Telephone TTENDANT ONSOLES Power cable. Ask your Administrator how you should power your phone.
Page 129 Connect the other end of the cable to the Ethernet switch port on the underside of the telephone. The Ethernet port is labeled with this icon: Do not use the telephone’s Ethernet port to connect another 3Com telephone to the system. Adding Telephones...
Page 130: 3Com Cordless Telephones
For installations of three or fewer cordless telephones, 3Com recommends that you use 3107C Telephones. For installations of 3 to 10 cordless telephones, 3Com recommends that you use 3106C Telephones. Table 29 shows the telephones’...
Page 131: 3Com Entry Telephones
3Com Entry The 3Com 3100 Entry Telephone does not have a display panel to show Telephones the status of the process of initializing the telephone when you connect it to an NBX system or when you reboot the phone of the NBX system.
Page 132: Verifying Telephone Installation
3: T HAPTER ELEPHONES AND Table 30 3100 Entry Telephone Initialization Status Verifying Telephone When you initialize a telephone by enabling the Auto Discover feature Installation (see page After the initialization is complete, the display panel shows the current system date and time and the telephone’s extension. Pick up the handset and listen for dial tone.
Page 133: Adding A 3Com Attendant Console
You can associate any 3Com telephone with an attendant console. However, if you use a 3Com 3103 Manager’s Telephone, you cannot map a CO line directly to a button on the Attendant Console and the Attendant Console will not support Bridged Station Appearances.
Page 134 Attendant Console to a powered Ethernet cable depends on the type of Ethernet power in use at your facility. NBX devices work with: Consoles. Table 31 Connecting Power to a 3Com Attendant Console Power Source AC power adapter The Attendant Console can accept power from a power adapter.
Page 135: Connecting The Attendant Console To The Network
Table 31 Connecting Power to a 3Com Attendant Console (continued) Power Source 3Com Ethernet Power Source: 3C10220 (12-port) 3C10222 (24-port) Connecting the To connect a 3Com Attendant Console: Attendant Console to the Network 1 Connect the Attendant Console to the Ethernet port located on the bottom of the 3Com telephone.
Page 136: Associating An Attendant Console With A Specific Telephone
You can associate any 3Com telephone with an attendant console. Attendant Console However, if you use a 3Com 3103 Manager’s Telephone, you cannot map with a Specific a CO line directly to a button on the Attendant Console and the Telephone Attendant Console will not support Bridged Station Appearances.
Page 137: Verifying Extension Assignments On An Attendant Console
2 Click Downloads > LabelMaker. After you print the labels and then cut them out, remove the plastic cover from the Attendant Console and install the labels. On the 3Com 3105 Attendant Console, remove the cover by pulling up on the two tabs at the top of the Attendant Console until the top of the cover pops off.
Page 138: Adding A Remote Telephone
Telephone Port Translation (NAPT, also called NAT overloading). NAPT allows you to put a 3Com Telephone behind a device that applies network address translation at a remote location, such as a home office, and connect to the NBX NCP through an Internet connection. One typical configuration is to connect a cable/DSL modem to a small office/home office router that includes a firewall and Ethernet ports.
Page 139: Analog Lines
This chapter tells you how to install and how to verify the successful installation of optional Analog Line Cards and to configure analog ports. The NBX system treats a line card port as an extension and assigns a unique extension number to each port. You use the Auto Discover feature to detect analog line ports, and you define the starting address used by the Auto Discover process in the system dial plan.
Page 140: Inserting An Analog Line Card
4: A HAPTER NALOG INES Inserting an When you insert an Analog Line Card into an NBX chassis, you may leave Analog Line Card the system powered up. The Auto Discover process begins as soon as the system detects the new card. To insert the Analog Line Card: 1 Find the MAC address of the card on the label on the card.
Page 141: Using Status Lights
Table 32 MAC Addresses for the Ports on an Analog Line Card ATA Card or Port MAC Address Port 1 Port 2 Port 3 Port 4 The ports on an Analog Line Card are usually not auto discovered in order. The example in (because it was assigned the lowest extension number), then ports 1, 3, and 4.
Page 142 4: A HAPTER NALOG INES...
Page 143: Analog Devices
Telephone: A user cannot forward calls to voice mail by enabling a button such as the FWD MAIL button on the 3Com Business Telephone. You can use a feature code to have the system automatically transfer calls to voice mail if your analog telephone is not answered.
Page 144: Adding An Analog Terminal Card
5: A HAPTER NALOG EVICES Adding an Analog To add an optional Analog Terminal Card to the NBX system: Terminal Card 1 Log in to the NBX NetSet utility using the administrator username and password. 2 Click 3 Enable the Auto Discover Other Devices check box. 4 Click Apply.
Page 145: Verifying Analog Terminal Card Ports
Terminal Adapter first enable the Auto Discover feature. You Auto Discover an Analog (ATA) Terminal Adapter (ATA) in the same way that you discover 3Com telephones and Analog Terminal Cards. and licensing requirements for an ATA. Telephone Configuration > ATA “3Com Telephones”...
Page 146: Connecting The Analog Terminal Adapter
(for example, if you use the telephone portion of the fax machine), the quality of the audio may be affected. If you make a VTL call using the ATA device, the audio may be unusable. If you configure the port for fax “3Com Telephones” page 52 System-wide Settings > Auto Discovery “Using Power over Ethernet with a 3C10400B ATA”...
Page 147: Verifying An Analog Terminal Adapter Or The Ata Port
ATA’s LAN port (labeled LAN) and power connection (labeled CAUTION: You can damage an NBX device by using an NBX power splitter (3C10223) with the 3Com Network Jack Power over Ethernet Multiport Midspan Solution (3CNJPSE24). Use the NBX power splitter (3C10223) only with the 3Com Ethernet Power Source (3C10220, 12-port, or 3C10222, 24-port).
Page 148 5: A HAPTER NALOG EVICES To verify that the NBX system properly discovered the ATA: 1 Log in to the NBX NetSet utility using the administrator username and password. 2 Click 3 Use the MAC address that you recorded prior to installing the ATA to identify it in the list.
Page 149: Bri-St Digital Line Card
BRI-ST D This chapter tells you how to install and verify the installation of the optional ISDN BRI-ST (Basic Rate Interface) Digital Line Card. For information about installing the system hardware components, see Chapter The following sections describe how to add and configure a BRI-ST Digital Line Card to handle four BRI spans using the ST interface.
Page 150: Adding A Bri-St Digital Line Card
6: BRI-ST D HAPTER IGITAL Adding a BRI-ST To add an ISDN BRI-ST Digital Line Card to an NBX system, use the Digital Line Card information in these sections: Preparing the NBX Before you insert the BRI-ST Digital Line Card into an NBX chassis, order System for BRI Cards an ISDN BRI-ST line from your telephone carrier and have them install it.
Page 151: Enabling The Auto Discover Feature
passes you three digits, you need no translator entries in the Dial Plan configuration file. If the carrier passes you four digits, you could add a single set of translator entries to the configuration file to remove the first digit (4) and use the remaining three digits as the internal extension. Enabling the Auto To enable the Auto Discover feature for digital line cards: Discover Feature...
Page 152: Verifying A Bri-St Digital Line Card
6: BRI-ST D HAPTER IGITAL Verifying a BRI-ST After you Auto Discover a BRI-ST Digital Line Card, you can verify that it Digital Line Card was properly discovered by using the NBX NetSet utility, described next, or by viewing the card’s status lights, which is described later. Using the NBX NetSet To verify that the BRI-ST card has been properly discovered: Utility...
Page 153: E1 Isdn Pri Digital Line Card
E1 ISDN PRI D This section describes how to add an E1 Digital Line Card and how to connect to an E1 service provided by the local telephone company. In the NBX NetSet utility, digital line cards are referred to as either cards or boards.
Page 154: Adding An E1 Digital Line Card
7: E1 ISDN PRI D HAPTER Adding an E1 The following sections tell you how to add an E1 Digital Line Card to an Digital Line Card NBX system: Preparing the NBX Before you insert the E1 Digital Line Card into the chassis, order an E1 System for E1 Cards line, with the specifications you want, from your telephone carrier, and have them install the line.
Page 155: Enabling The Auto Discover Feature For Digital Line Cards
617-555-4100 through 617-555-4299. If the local telephone carrier passes you three digits, you need no translator entries in the Dial Plan configuration file. If the carrier passes you four digits, you could add a single set of translator entries to the configuration file to remove the first digit (4) and use the remaining three digits as the internal extension.
Page 156: Verifying An E1 Digital Line Card
7: E1 ISDN PRI D HAPTER Verifying an E1 After the Auto Discover process is completed, you can verify that the E1 Digital Line Card Digital Line Card has been properly discovered by using the NBX NetSet utility, described next, and by examining the status light on the Digital Line Card, described on Using the NBX NetSet To verify the that the E1 Digital Line Card has been properly discovered...
Page 157: T1 Digital Line Card
T1 D This chapter tells you how to install a T1 Digital Line Card. In the NBX NetSet utility, digital line cards are referred to as either cards or boards. The following sections describe how to add a T1 Digital Line Card (3C10116C and 3C10116D) and how to connect to a T1 service provided by the local telephone company: Adding a T1 Digital Line Card...
Page 158: Adding A T1 Digital Line Card
8: T1 D HAPTER IGITAL Adding a T1 Digital Adding a T1 Digital Line Card to a system requires: Line Card Preparing the NBX Before you insert the T1 Digital Line Card into the chassis, order a T1 line System for a T1 Card from your telephone carrier and have them install the line.
Page 159: Enabling Auto Discover For Digital Line Cards
If the DDI/DID numbers match your internal extension numbers, the translator entries in your Dial Plan configuration file can be much simpler. Example: You plan to use internal extensions from 100 through 299, and the local telephone company assigns you numbers from 617-555-4100 through 617-555-4299.
Page 160: Verifying The T1 Digital Line Card
8: T1 D HAPTER IGITAL 6 Wait at least 3 minutes. When you first insert the T1 card it must initialize and the NBX system must update its database. You must wait 3 minutes because the T1 card reboots twice during the initialization process. On a system with many devices, you may need to allow additional time.
Page 161 Verifying the T1 Digital Line Card For a complete description of the status lights on the front of the card, “T1 Digital Line Card” page You are now ready to configure the T1 Digital Line Card for either DS1 signaling or ISDN PRI signaling. See Chapter 2, “Device Configuration,” in the NBX Administrator’s Guide for instructions.
Page 162 8: T1 D HAPTER IGITAL...
Page 163: Om Legacy Link Cards
3Com Legacy Link Cards are not compatible with an NBX system that has been SIP-enabled. 3Com Legacy Link The 3Com Legacy Link Analog Card fits into an available slot in an NBX Analog Card chassis. It translates the analog handset protocol to a format suitable for use with an NBX system.
Page 164: 3Com Legacy Link Meridian Card
HAPTER EGACY 3Com Legacy Link The 3Com Legacy Link for Meridian Card enables the an NBX system to Meridian Card support legacy Meridian handsets. Each Legacy Link for Meridian Card supports up to 16 handsets. The card connects to the Meridian handsets using the existing telephone wiring, punchdown blocks, and connectors.
Page 165: 3Com Legacy Link Norstar Card
The Meridian phones are line-powered from the card through an external power source. No additional phone power is required. 3Com Legacy Link The 3Com Legacy Link for Norstar card enables the an NBX system to Norstar Card support legacy Nortel Norstar handsets. Each Legacy Link for Norstar card supports up to 16 handsets.
Page 166: Adding A Legacy Link Card To An Nbx System
The Norstar phones are line-powered from the card through an external power source. No additional phone power is required. The 3Com Legacy Link cards do not support compression. Voice traffic between a legacy handset and an NBX device that supports compression will be uncompressed.
Page 167: Prerequisites For Installing A Legacy Link Card
Be sure to read and comply with the Safety Information in the Statutory Warnings Section of the Analog Approvals document on the 3Com Partner Access web site. Be sure to communicate the safety information to users and administrators of the NBX system in which the card is operating.
Page 168: Adding The Legacy Link License Key
9: 3C HAPTER EGACY Adding the Legacy You must use the NBX NetSet utility to add the Legacy Link license key Link License Key before the system will recognize a Legacy Link Card. 1 Log in to the NBX NetSet utility using the administrator login ID and password.
Page 169: Removing A Card
Auto Discover feature. Removing a Card To remove a 3Com Legacy Link Card from an NBX system, wear an anti-static wrist strap and follow the reverse procedure to that used to install the card.
Page 170: Configuring A Legacy Link Card
HAPTER EGACY Configuring a There is no configuration necessary for a 3Com Legacy Link Card except Legacy Link Card when Standard IP or IP on the Fly is enabled on the NBX system. If you are using Standard IP or IP on the Fly on your NBX system, you must use the GWconfig utility, a Windows program, to assign IP address settings to your Legacy Link card.
Page 171: General Prerequisites
To check the Legacy Link Card Software Version: 1 Log in to the NBX NetSet utility using the administrator login ID and password. 2 Click PSTN Gateway Configuration > ATA. 3 Select a port on the Gateway card, click the extension, and then click the Status tab to view the Software Version.
Page 172 9: 3C HAPTER EGACY Installing the Gateway Uploader The upload package is supplied as a set of files in a zipped folder. These may be installed anywhere convenient on your PC. Unzip the zip file provided in the Citel Technologies Gateway Uploader Software Upgrade Release, into a new folder named according to the software release version (<myfolder>).
Page 173: Upgrading Software Versions 3.0.0.0 And Later
10 Disconnect the serial cable from the Gateway card. 11 Ensure that the Gateway card has completed its reboot (check indicator LEDs on the front panel). 12 Re-connect the RJ21 and external power connectors to the front of the Gateway card. Upgrading Software Follow these instructions if your Gateway is currently running 3.0.0.0 or a Versions 3.0.0.0 and...
Page 174: Troubleshooting Legacy Link Card Installation
Table 34 Table 35 CAUTION: Phone cables should be clearly labeled, especially if other 3Com Legacy Link Cards are in use on the same site. The operating voltage on the phone cable varies between different 3Com Legacy Link ARDS Is the NBX system functioning properly? See the NBX documentation.
Page 175 RJ21x Wiring for North America models, and incorrect connection may result in damage to cards and/or phones. Legacy Link Cards use only the first 16 pairs of wires of the 25-pair cable for the handsets. The remaining pairs have no connection and are not used.
Page 176 9: 3C HAPTER EGACY Table 33 Card Wiring for North American Analog Handsets ARDS Wire Color White-Blue Blue-White White-Orange Orange-White White-Green Green-White White-Brown Brown-White White-Slate Slate-White Red-Blue Blue-Red Red-Orange Orange-Red Red-Green Green-Red Red-Brown Brown-Red Red-Slate Slate-Red Black-Blue Blue-Black Black-Orange Orange-Black Black-Green Green-Black Black-Brown...
Page 177 Card Wiring Chart for Meridian Handsets Table 34 Wire Color White-Blue Blue-White White-Orange Orange-White White-Green Green-White White-Brown Brown-White White-Slate Slate-White Red-Blue Blue-Red Red-Orange Orange-Red Red-Green Green-Red Red-Brown Brown-Red Red-Slate Slate-Red Black-Blue Blue-Black Black-Orange Orange-Black Black-Green Green-Black Black-Brown Brown-Black Black-Slate Slate-Black Yellow-Blue Blue-Yellow RJ21x Wiring for North America...
Page 178 9: 3C HAPTER EGACY Table 35 ARDS Card Wiring Chart for Norstar Handsets Wire Color White-Blue Blue-White White-Orange Orange-White White-Green Green-White White-Brown Brown-White White-Slate Slate-White Red-Blue Blue-Red Red-Orange Orange-Red Red-Green Green-Red Red-Brown Brown-Red Red-Slate Slate-Red Black-Blue Blue-Black Black-Orange Orange-Black Black-Green Green-Black Black-Brown Brown-Black...
Page 179: Configuring Ip Telephony
This chapter describes IP telephony and provides instructions for configuring IP. It covers these topics: ONFIGURING IP Telephony Overview Implementing IP Standard IP Configuration IP On-the-Fly Configuration Providing the NCP IP Address to Devices Configuring IP Telephony Selecting the Operating Mode Selecting the Operating Mode Configuring IP On-the-Fly Configuring the DHCP Server...
Page 180: Ip Telephony Overview
10: C HAPTER ONFIGURING IP Telephony You can integrate the NBX system into any network infrastructure Overview because it can operate at either Layer 2 (Ethernet) or Layer 3 (IP). For information on configuring an NBS system to run SIP mode, see the NBX Administrator’s Guide.
Page 181: Standard Ip Configuration
NBX system. If you are not using a DHCP server, use the NBX NetSet utility to configure an IP address for each 3Com telephone and device. Some telephones are on separate subnetworks. If you use a DHCP server, verify that the server has enough IP addresses to handle the number of telephones and devices on the separate subnet.
Page 182: Ip On-The-Fly Configuration
“Configuring IP On-the-Fly” Program the IP address of the NCP directly into each telephone using the telephone key pad. For devices the 3Com 3100 Entry Telephone, which does not have an LCD display panel, you can use the Telephone Local Configuration application, which you can install on a computer from the NBX Resource Pack.
Page 183: Configuring Ip Telephony
RFC 2132 (DHCP Options and BOOTP Vendor Extensions) defines vendor specific options that allow you to configure the server to send locally defined information to DHCP clients. NBX system devices support option 184. If you create and activate option 184 on your DHCP server, and use it to specify the IP address of the NCP, you do not need to manually configure the address on the NBX devices.
Page 184: Configuring Ip On-The-Fly
10: C HAPTER ONFIGURING Configuring IP Before you configure IP On-the-Fly, consider how many addresses you On-the-Fly need. The number of addresses needed depends on the number of devices that are likely to use IP communications at one time and in one device location.
Page 185: Manually Configuring Telephone Ip Settings
Manually Configuring Telephone IP Settings 1 Connect the telephone to the same subnet as the NCP. 2 Log in to the NBX NetSet utility using the administrator name and 3 Click Telephone Configuration > Telephones. 4 Select the telephone from the list by clicking its extension. If you are not 5 When the Modify page opens, click the IP Settings dialog box appears.
Page 186: Automatically Configuring Telephone Ip Settings
Configuration application. For detailed instructions on how to use these tools, see the NBX Administrator’s Guide. Automatically When you connect a 3Com Telephone to a network, it searches for a Configuring DHCP server. If the telephone is on the same subnet as the NCP, the...
Page 187: Configuring Analog Line Card Port Ip Settings
The methods for configuring special options vary depending on the DHCP server, and the example in the NBX Administrator’s Guide may not apply directly to your DHCP server. For assistance, contact your network administrator, the vendor of the DHCP server, or a qualified 3Com service representative. Configuring Analog...
Page 188 10: C HAPTER ONFIGURING To manually configure channel IP addresses: 1 Log in to the NBX NetSet utility using the administrator username and password. 2 If you have not already done so, use the Auto Discover feature or manual configuration to add the T1, E1, or ISDN BRI channels to the configuration database.
Page 189: Low-Bandwidth Telephony
Low-bandwidth To support remote users, you can configure a 3Com Telephone to operate Telephony over a low-bandwidth link. For reliable audio, the link must support throughput of at least 64 Kbps. An example is a single B channel of a Basic Rate Interface (BRI) ISDN line or a single channel on a T1 line.
Page 190: Broadband Telephony
NCP and the remote telephone depend on the type of equipment and the Telco/ISP that you use. For help in selecting equipment and configuring it, contact your 3Com NBX Voice-Authorized Partner or a 3Com-qualified support technician. After you enable low-bandwidth communication for a telephone, complete the configuration of the low-bandwidth IP connection: 1 Use the telephone key pad to configure IP settings on the telephone.
Page 191 To add a broadband connected telephone behind a NAPT device: 1 Make sure the NBX system is set up for IP operations, either Standard IP or IP On-the-Fly. 3Com recommends that you use a VPN connection to establish access from your home system to the NBX system network to avoid security issues on the NBX system.
Page 192 10: C IP T HAPTER ONFIGURING ELEPHONY...
Page 193: Troubleshooting
00; 0 #, you must: 1 Disconnect power to the chassis that holds the NCP. 2 Wait 60 seconds. 3 Reconnect power to the system. 4 Use NBX NetSet to enter the correct date and time. Contact your 3Com NBX Voice-Authorized Partner.
Page 194 11: T HAPTER ROUBLESHOOTING Table 36 Troubleshooting Actions (continued) Symptom Possible Cause Your browser No IP connectivity cannot connect to the NBX NetSet utility. Routing problems Invalid IP configuration Cannot open The CAPS LOCK key NBX NetSet on your keyboard is using the activated.
Page 195 Table 36 Troubleshooting Actions (continued) Symptom Possible Cause Lose date and Problem with the time when battery on the NCP. rebooting the system. NBX NetSet is Your network uses a very slow in proxy server for responding. Internet access. All greetings and The wrong message prompts are compression format...
Page 196: Connecting A Computer To A Console Port
You can connect a computer directly to these NBX devices: Table 37 Serial Port Connections To connect to the serial port on a 3Com 3105 Attendant Console, you must use a DB9 (female)-to-RJ-45 adapter. It does not matter which computer operating system you use. As long as...
Page 197: Servicing The Network Call Processor Battery
CLI Commands The command address settings required by the NCP and other NBX devices. For any other purpose, 3Com recommends that you use the command line interface only under the direction of an authorized service technician. Servicing the If you lose the system date and time when you reboot an NBX system, it Network Call could mean that the NCP battery must be replaced.
Page 198 11: T HAPTER ROUBLESHOOTING...
Page 199: Specifications
Specifications for NBX hardware: V3000 Analog Call Processor V3000 BRI Call Processor V3001R Call Processor V5000 Call Processor NBX 100 Call Processor NBX V3000 Gateway Chassis NBX V5000 Gateway Chassis NBX 100 6-Slot Chassis NBX Analog Line Card NBX Analog Terminal Card...
Page 200: Government Approvals
A: S PPENDIX PECIFICATIONS Government The 3Com Approvals industry standards listed in this section. Safety IEC60950 Edition 3 (plus all national deviations) EN60950 1992 / A11: 1997 (plus ZB & ZC deviations) UL 60950-1 CSA 22.2#950 3rd Edition AS/NZS 3260...
Page 201: V3000 Analog Call Processor
V3000 Analog Call Processor status lights. Table 39 V3000 Analog Specifications Figure 1 page 22 for information about V3000 connectors and Weight 5.45 kg (12 lbs.) Dimensions H: 42 mm (1.6 in.) W: 440 mm (17.3 in.) D: 355 mm (14 in.) Compliance This is an FCC Class A device.
Page 202: V3000 Bri Call Processor
A: S PPENDIX PECIFICATIONS V3000 BRI Call Processor and status lights. Table 40 V3000 BR Specifications Figure 2 page 24 for information about V3000 BRI connectors Weight 5.45 kg (12 lbs.) Dimensions H: 42 mm (1.6 in.) W: 440 mm (17.3 in.) D: 355 mm (14 in.) Compliance This is an FCC Class A device.
Page 203: V3001R Call Processor
V3001R Call Processor status lights. Table 41 V30001R Specifications Figure 3 page 26 for information about V3001R connectors and Weight 8.89 kg (19.61 lbs) Dimensions H: 89 mm (3.5 in.) W: 440.7 mm (17.25 in.) D: 310.9 mm (12.24 in.) Compliance This is an FCC Class A device.
Page 204: V5000 Call Processor
Table 42 V5000 Call Processor Specifications ( NBX 100 Call The NBX 100 Call Processor must reside in the top slot in an NBX 6-Slot Processor chassis. Table 43 3C10110C, 3C10110D NBX 100 Call Processor Weight As Shipped (One disk): 9.1 kg (20 lbs.)
Page 205: Nbx V3000 Gateway Chassis
Table 43 3C10110C, 3C10110D NBX 100 Call Processor (continued) NBX V3000 The V3000 Chassis includes the metal box, fans and power supply, Gateway Chassis backplane, and mounting brackets. Table 44 Connectors 10BASE2 port BNC male connector for external hub connection (BNC connector discontinued on 3C10110D)
Page 206: Nbx V5000 Gateway Chassis
The V5000 Chassis includes the metal box, fans and power supply, Gateway Chassis backplane, and mounting brackets. Table 45 NBX 100 6-Slot The NBX 100 6-Slot chassis includes the fan, power supply, disk drive, Chassis backplane, and mounting brackets. Table 46 3C10200 and 3C10200B Weight Empty: 6 kg (13.2 lbs)
Page 207: Nbx Analog Line Card
NBX Analog Line An optional analog line card is the system’s interface to the telephone Card company’s CO lines. Table 47 3C10114C NBX Analog Line Card Specifications Weight 510 gm (18 oz) Government FCC Part 68 approvals FCC registration numbers: SSAUSA-25639-PF-TQ Fully Protected PBX SSAUSA-25639-MF-T...
Page 208: Nbx Analog Terminal Card
A: S PPENDIX PECIFICATIONS NBX Analog The Analog Terminal Card is an optional card. It enables you to connect Terminal Card up to four analog components, such analog phones or fax machines, to an NBX system. CAUTION: The NBX Analog Terminal Card is not intended to connect directly to any telephone network.
Page 209: Nbx Bri-St Digital Line Card
NBX BRI-ST Digital The BRI-ST Digital Line Card enables you to connect a BRI-ST line to an Line Card NBX system through an NBX expansion chassis. Table 50 Table 51 BRI-ST Digital Line Card Specifications 3C10164C-ST Weight 455 gm (1 lb) Connectors Four RJ-45 connectors (one for each BRI-ST line) and one serial diagnostic port...
Page 210: Nbx E1 And T1 Digital Line Cards
A: S PPENDIX PECIFICATIONS Table 51 NBX E1 and T1 The E1 and T1 Digital Line Cards enable you to connect an E1 or T1 line Digital Line Cards to an NBX system. Table 52 NBX Hub Card The NBX Hub Card has been replaced by the NBX Uplink Card. Table 53 3C10164D-ST BRI-ST Digital Line Card Specifications (continued)
Page 211: Nbx Uplink Card
Local Area Networks. Do not install them outside of buildings. Do not connect them to any networking device outside of the building in which the telephones are located. Legacy Link Analog The 3Com Legacy Link Analog Card enables an NBX system to support Card analog handsets. Table 55...
Page 212: Legacy Link Meridian Card
A: S PPENDIX PECIFICATIONS Legacy Link The 3Com Legacy Link Meridian Card enables an NBX system to support Meridian Card Meridian handsets. Table 56 Legacy Link Norstar The 3Com Legacy Link Analog Card enables an NBX system to support Card analog handsets.
Page 213: 3102 Business Telephone
Table 57 3102 Business The 3Com 3102 Business Telephone (3C10402B) includes a 2 x 24 Telephone character display, 18 programmable buttons, 8 dedicated feature buttons, and a 10/100 switch port. 3102 Business Telephones can accept power from an IEEE 802.3af-compliant (Power over Ethernet) power supply.
Page 214: 2102 And 2102-Ir Business Telephones
A: S PPENDIX PECIFICATIONS 2102 and 2102-IR The 3Com 2102 and 2102-IR Business Telephones, which are no longer Business available, include a 2 x 24 character display, 18 programmable buttons, Telephones 10 dedicated feature buttons, and a 10/100 Mbps switch port. 3Com 2102 series telephones that have “PE”...
Page 215: 3101 And 3101Sp Basic Telephones
Table 60 1102 Business Telephone Specifications (continued) 3101 and 3101SP The 3Com 3101B (3C10401B) and 3101SPB (3C10401SPKRB) Basic Basic Telephones Telephones include a 2 x 24 character display, four programmable buttons, and a 10/100 switch port. Figure 39 3101 Basic Telephone Specifications...
Page 216: 2101 Basic Telephone
A: S PPENDIX PECIFICATIONS 2101 The 3Com 2101 Basic Telephone (no longer available) includes a 2 x 24 Basic Telephone character display, three programmable buttons, and a 10/100 Mbps switch port. Table 61 2101 Basic Telephone Specifications 3105 Attendant The 3Com 3105 (3C10224B) Attendant Console supports up to 100...
Page 217: 1105 Attendant Console
1105 Attendant The 3Com 1105 Attendant Console supports up to 100 functions with Console status LED display (50 buttons, each with high/low shift position). It operates at 10Mbps, in half duplex mode. Table 63 1105 Attendant Console Specifications 3106C Cordless...
Page 218: 3107C Cordless Telephone
A: S PPENDIX PECIFICATIONS Table 64 3106C Cordless Telephone Specifications (continued) 3107C Cordless The 3Com 3107C Cordless Telephone is a high performance 900MHz Telephone narrow band FM device. Table 65 3107C Cordless Telephone Specifications Battery Type: 3.6V 750mAh nickel metal hydride rechargeable Battery pack charging time: 5-6 hours max.
Page 219: 3103 Managers Telephone
3103 Managers The 3Com 3103 Managers Telephone (3C10403B) is a multi-line Telephone PoE-compatible device with a large display panel and two switched 10/100/1000 uplink ports Table 66 3103 Manager’s Telephone Specifications 3100 Entry he 3Com 3100 Entry Telephone (3C10399B) is a single-line Telephone PoE-compatible device with no display panel.
Page 220: 3108 Wireless Telephone
A: S PPENDIX PECIFICATIONS 3108 Wireless The 3Com 3108 Wireless Telephone is a wireless (802.11d) clamshell type Telephone VoIP telephone. The 3108 Wireless Telephone uses SIP (Session Initiation Protocol) as the control protocol. The 3108 operates with an NBX system that is running in SIP mode.
Page 221 3108 Wireless Telephone Table 68 3108 Wireless Telephone Specifications (continued) Security WEP Shared-key Encryption WPA-PSK (WPA with preshared keys) WPA2-PSK (WPA2 with preshared keys) 802.1x with EAP-TLS 802.1x with EAP-TTLS 802.1x with PEAP (MSCHAPv2) 802.11i cached PMK Number of CA profile: 8 RFC 2246 RFC 3268 RFC 3546...
Page 222 A: S PPENDIX PECIFICATIONS...
Page 223: B Circuit Provisioning
This appendix describes the circuit provisioning requirements for analog telephone lines, T1 lines, and for ISDN PRI services on T1 lines. It contains the following topics: Caller ID Choices for When you order analog telephone lines from your telephone service Analog Lines provider, you can also order caller ID service.
Page 224: T1 Prerequisites
All contact information must be available at time of installation, including telephone numbers and appropriate account representative contact information from the client’s carrier. If the client is using standard (DS1) T1 lines, 3Com recommends that the Recommendations circuits from the T1 provider meet the following criteria: Some Central Offices that use a DMS 100 switch may configure T1 circuits with an option to provide outbound dial tone.
Page 225: Isdn Pri Prerequisites
Prerequisites the following information and have it available at the time of installation: ISDN PRI For ISDN PRI services, 3Com recommends the settings discussed in the Recommendations following sections. CSU — A CSU (Channel Service Unit) is required with each T1 installation.
Page 226: Isdn Bri Prerequisites
With 4 digit extensions 1000-4999, the last four digits of the DID/DNIS codes should be 1000-4999. Line Hunting Sequence — 3Com recommends that the telephone company start with channel one and hunt upward for incoming calls. This works well with NBX systems, because they start at the highest channel number and hunt down for outgoing calls.
Page 227: Isdn Bri Recommendations
ISDN BRI When you work with the telephone company to install an ISDN BRI Recommendations circuit, 3Com recommends the parameters discussed in the following sections. Interface — The BRI connection supplied by the telephone company must terminate at an S/T interface. Connections terminating at the U interface are not supported.
Page 228 B: C PPENDIX IRCUIT ROVISIONING...
Page 229: Uidelines For
This appendix provides guidelines for connecting a remote audio device to an NBX System. The remote audio device can be a 3Com Telephone, an Analog Line Card, an Analog Terminal Adapter (ATA), an Analog Terminal Card, a Digital Line Card, or other product.
Page 230: Communication Latency Requirements
C: G PPENDIX UIDELINES FOR Communication The interconnect latency requirements can be broken into two main Latency categories: large packet latency and small packet latency. Depending on Requirements the configuration of the interconnection mechanism, these latencies can be quite different, often due to the interconnection device applying compression to the packets.
Page 231: Bandwidth Requirements
Bandwidth The interconnect bandwidth requirements depend on the selected audio Requirements compression and system configuration [Layer 2 or Layer 3 (IP)] topology. NBX default audio settings deliver optimum audio quality. Any change to default audio settings affects audio quality. Layer 2 Mulaw The interconnection bandwidth requirements for a device configured as a (G.711) Audio Layer 2 device running G.711 audio for each party in a conversation...
Page 232: Installing Fax Machines With Atas
C: G PPENDIX UIDELINES FOR Installing Fax When installing a fax machine with a single-port Analog Terminal Machines with ATAs Adapter, consider the following points: ONNECTING EMOTE UDIO EVICES A fax machine requires twice the bandwidth (160 Kbps) of a voice device.
Page 233: Upport For
To take advantage of warranty and other service benefits, you must first Product to Gain register your product at: Service Benefits http://eSupport.3com.com/ 3Com eSupport services are based on accounts that are created or that you are authorized to access. Solve Problems 3Com offers the following support tool: Online...
Page 234: Purchase Extended Warranty And Professional Services
3Com as a separately ordered product. Separately orderable software releases and licenses are listed in the 3Com Price List and are available for purchase from your 3Com reseller.
Page 235: Telephone Technical Support And Repair
When you contact 3Com for assistance, please have the following information ready: To send a product directly to 3Com for repair, you must first obtain a return materials authorization number (RMA). Products sent to 3Com without authorization numbers clearly marked on the outside of the package will be returned to the sender unopened, at the sender’s...
Page 236 You can also obtain support in this region using this URL: Latin America — Telephone Technical Support and Repair Antigua 1 800 988 2112 Argentina 0 810 444 3COM Aruba 1 800 998 2112 Bahamas 1 800 998 2112 Barbados...
Page 237 135 powering non-PE phones 110, 126, 147 powering PE phones 110, 126, 147 3Com Knowledgebase tool 233 3Com Network Jack to NBX Phone Power Module 110, 125 3Com Professional Services 234 3Com resources, directory 235 3Com Telephone Local Configuration Application 124 802.3af 83...
Page 238 118 telephone requirements 84 Basic Telephone PoE power rating 215 battery 197 BOOTP 104 brackets NBX 100 chassis 96 BRI card remote operation 43 BRI-ST Digital Line Card description of 43 inserting (caution) 151 installing BRI-ST lines 82...
Page 239 NBX 100 system 31 specifications 204 wall-mount dimensions for NBX 100 96 E1 status light 41 T1 status light 37 COM1 and COM2 ports NBX 100 32 V5000 29 conference call multicast addresses 119 configuring a line card port 116...
Page 240 IEEE 802.3af 83 incoming calls DDI/MSN for BRI-ST 150 DDI/MSN for E1 154 DID 159, 168 input voltage MOH, NBX 100 32 MOH, V3000 Analog 22 MOH, V3000 BRI 25 MOH, V3001R 26 MOH, V5000 29 installation guidelines cordless telephones 130, 131...
Page 241 V3000 73 memory upgrade requirements V3000 59 V5000 59 Meridian 163 max input voltage, NBX 100 32 max input voltage, V3000 Analog 22 max input voltage, V3000 BRI 25 max input voltage, V3001R 26 max input voltage, V5000 29 MSN (Multi Subscriber Numbering) services...
Page 242 RMA numbers 235 routers, low-bandwidth 118 safety information English 86 French 89 German 91 sending products to 3Com for repair 235 serial port 196 service benefits 233, 235 services, repair 234 silence suppression 84 Single-Port Analog Terminal Adapter (ATA) connecting 107...
Page 243 Business Telephone (Model 2102-IR) 214 E1 Digital Line Card 210 government approvals 200 Hub Card 210 NBX 100 Call Processor 204 NBX Gateway Chassis 205, 206 Single-Port Analog Terminal Adapter (ATA) 208 SuperStack 3 NBX Call Processor 201, 204 SuperStack 3 NBX Gateway Chassis 205, 206...
Page 244 NDEX status lights (LEDs) 37, 41 T1 Digital Line Cards 157 table of 3Com support contact numbers 234 technical support, Asia and Pacific Rim 235 technical support, Europe, Middle East, and Africa 236 telephone adding 121 analog 45, 143 Auto Discover 121...
Page 245 Corporation, 350 Campus Drive, Marlborough, MA 01752-3064, USA, Telephone: 800-NET-3Com or visit the web site at www.3com.com. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 246 3Com and you, the purchaser, agree that the following terms and conditions (sometimes referred to herein as this “Agreement”) shall govern your purchase of the Product from an authorized 3Com dealer. The term “Product” includes (i) the equipment accompanying these terms and conditions and (ii) the software included in such equipment or otherwise furnished to you in connection with your purchase and/or use of such equipment (the “Software”).
Page 247 Responsibility for loss or damage does not transfer to 3Com until the returned item is received by 3Com. 3Com will retain risk of loss or damage until the item is delivered to Customer. For non-US Customers, the word “prepaid” shall be omitted where this requirement is not permitted by law.
Page 248 Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty. Register Online: When you first call 3Com, we will collect customer and product information from you to determine warranty status. You can eliminate this step and speed your access to technical support by regis- tering online at http://eSupport.3com.com/...

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3Com NBX 100 Installation Manual

About this Guide

Introduction

Installing System Hardware Components

Telephones and Attendant Consoles

Analog Lines

Analog Devices

Bri-St Digital Line Card

E1 Isdn Pri Digital Line Card

T1 Digital Line Card

Om Legacy Link Cards

3Com Legacy Link Analog Card

Configuring Ip Telephony

Troubleshooting

Specifications

B Circuit Provisioning

Uidelines for

Upport for

Quick Links

Installation Guide

Troubleshooting

Related Manuals for 3Com NBX 100

Summary of Contents for 3Com NBX 100