3Com NBX V3000 Quick Reference Manual

NOTES: For descriptions of these and other NBX features,
see the NBX Telephone Guides. For instructions on using
NBX features on an analog telephone, including
descriptions of the tones that you hear, see the NBX
Feature Codes Guide for Analog Telephones in the NBX
NetSet™ utility.
Access the Automated Attendant
From any telephone on the system, dial 500.
Put a Call on Hold
While you are on a call, press and release the telephone
hook switch. You hear dial tone. Do not replace the
handset in the telephone cradle. To return to the call, press
the hook switch again.
Transfer a Call
1. While you are on a call, press and release the hook
switch. Do not replace the handset in the telephone
cradle.
2. Listen for Dial Tone. Dial the number to which you
want to transfer the call.
3. As soon as you hear ringing, hang up the telephone to
complete a blind (unannounced) transfer, or wait until
the recipient answers, announce the call, and then
hang up. The call is transferred when you hang up.
Make a Conference Call
1. Place or receive a call. Two parties are now on the call.
2. While you are on the call, press and release the hook
switch.
3. Listen for dial tone. Dial the number of the person that
you want to include in the conference call.
4. When the person answers, announce the conference
call and again press and release the hook switch.
5. Listen for the confirmation beep. The conference call
now includes three parties.
6. Optionally, repeat steps 2 through 5 to add a fourth
person to the conference call.
• At least one party must be internal. The conference
ends when the last internal party hangs up.
• To drop the last person whom you added to the
conference (for instance, if the called party's
telephone is busy), press the hook switch, listen for
dial tone, press # + 431, and listen for the
confirmation beep. You can now start at step 2 to
add another party.
Analog Telephones on the NBX
Quick Reference Guide
Unanswered Calls
If you do not answer your analog telephone, the system
transfers incoming calls to your voice mailbox or to
wherever you have specified for your calls to go when you
do not answer (called the call coverage point). You can
configure your call coverage options in the NBX NetSet
utility.
Set or Change Your Speed Dials, Call Forwarding,
Call Pickup, and Phone Lock
See the NBX Feature Codes Guide for Analog Telephones
or the NBX NetSet Help.
Forward Incoming Calls to Your Voice Mailbox
(calls ring once and go to your call coverage point)
1. Pick up the handset. Listen for dial tone.
2. Press # Listen for the Feature Entry Tone.
.
3. Dial .
440
4. Listen for the confirmation beep and then hang up.
You now hear the feature active tone.
To stop forwarding calls to your voice mailbox, repeat
steps 1 through 4. Dial tone returns to normal.
Switch Your Phone to Do Not Disturb Mode
(calls go immediately to your call coverage point)
1. Pick up the handset. Listen for dial tone.
2. Press #. Listen for the Feature Entry Tone.
3. Dial . Listen for the confirmation beep. You now
446
hear the feature active tone.
To turn off Do Not Disturb, repeat steps 1 through 3. Dial
tone returns to normal.
Park a Call
1. While on a call, press and release the hook switch.
2. Press # .
+ 444
3. Dial one of the extensions reserved for Call Park:
3-digit dial plan — 601–609
4-digit dial plan — 6000–6099
• Ask your administrator if your system has a different
range of Call Park extensions.
• The call is parked until someone retrieves it, the
caller hangs up, or the Call Park timer expires.
• If the extension you chose is busy or the Call Park
timer expires, the call returns to your telephone.
Press # + 444 again and try another extension.
Retrieve a Parked Call
Dial the Call Park extension where the call was parked.
®
System
qkrefata-EN
11-2005