Auto Attendant - 3Com 3C10402B Administrator's Manual

220 C 9: NBX M
HAPTER ESSAGING
Table 40 describes the fields and checkbox tin the Modify Auto Attendant
Menu window.
Table 44 Modify Auto Attendant Menu Dialog Box
Field
Name
Extension
Maximum number of
prompt repeats
CAUTION: If you set this field to 1 and the time-out action for the Auto Attendant
menu tree to Disabled, the system disconnects a call forwarded to the Auto
Attendant because the forwarding party always hears a portion of the Auto
Attendant prompt. Likewise, if you set this field to 2 or 3 and the time-out action for
the Auto Attendant Menu Tree to Disabled, the system disconnects the forwarded
call if the forwarding party stays on the line long enough to hear at least a portion of
the final repeated prompt. To ensure that forwarded calls eventually reach a valid
destination, configure a time-out action for each Auto Attendant menu tree.
Use System-wide
Greetings
Removing an Auto Attendant
To remove an Auto Attendant:
1 Click NBX Messaging > Auto Attendant.
2 Select the extension, or extensions, that you want to remove and click
Remove Selected. To select all extensions, enable the Select check box.
3 Click OK.
You cannot remove the Default Menu Auto Attendant or the Voice Mail

Auto Attendant.

Purpose
Edit the name of the Auto Attendant.
Edit the extension number by changing it to an unused
number that falls within the Auto Attendant extension range
of your dial plan.
Default range:
3-digit dial plan: 500–599
4-digit dial plan: 5500–5599
For both 3-digit and 4-digit dial plans, the default Auto
Attendant is extension 500 and the voice mail Attendant is
extension 501.
Edit the number of times the Auto Attendant prompt
repeats. You can select a number from 1 through 3. The
default is 3.
Enable this checkbox so that the system uses all three
system-wide greetings (Morning, Afternoon and Evening) by
default. To enable or disable individual system-wide
greetings for a particular Auto Attendant, click NBX
Messaging > Auto Attendant, click a specific extension, and
then click the TD Greetings tab.