Configure Auto Attendants - 3Com 3C10402B Administrator's Manual

244 C 10: SIP-M
HAPTER
Configure Auto
Attendants
O
ODE PERATIONS
The system uploads the XML file to the IP Messaging Module through
■
a secure FTP connection, which is stored in the /usr/app/import
directory.
At a defined interval (the default is every 6 hours) the IP Messaging
■
Module combines all the XML files it has received and creates or
updates mailboxes on the IP Messaging Module. These files can be
multiple files from a single system or files from more than one system.
A copy of the combined XML file (
■
on the IP Messaging server in the /usr/app/export directory.
Telephone users can use the 3Com IP Messaging Module to change their
voice mail password. This results in different passwords for logging into
the NBX NetSet utility and the IP Messaging voice mail system. Telephone
uses are responsible for changing their NetSet login password to
synchronize with their voice mail password.
You must configure the system to use the Auto Attendant services of the
IP Messaging Module. This section describes how to configure IP
Messaging on the system. For instructions about how to configure the IP
Messaging server to operate with the system, see the IP Messaging
Module Installation Guide, which is available through the NBX NetSet
utility (click Downloads > Documentation).
The IP Messaging Module includes a default Auto Attendant and you can
create your own customized Auto Attendants. You must configure the
Auto Attendant settings on the IP Messaging Module before those
services are available to the system. For information about how to
creating Auto Attendants, see the IP Messaging Operations and System
Administration Guide.
To specify an IP Messaging Auto Attendant on the system:
1 Log in to the NBX NetSet utility using the administrator login ID and
password.
2 Click SIP Applications > IP Messaging, and then click the Auto Attendant
tab.
3 To add a new Auto Attendant, click Add. To modify an existing Auto
Attendant, click the Auto Attendant's mailbox number (or port number).
4 Specify an Auto Attendant Mailbox and a description of that mailbox.
nbx-user-combined.xml
) is stored