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9: NBX M
HAPTER
ESSAGING
Table 37 Voice Mail Settings (continued)
Field
On Disk Voice Mail
Format
Disable AA Transfer
Prompt
Additional Considerations
The maximum length of a voice mail message is 10 minutes. If
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accumulated messages fill the system's message storage space before
individual telephone users reach their capacity limits, either lower the
mailbox settings or upgrade your message storage option. If you
decrease mailbox settings, you do not affect data already in storage.
You can also encourage telephone users to delete old messages.
To view your system's current message storage capacity, click Licensing
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and Upgrades > Licenses. The system displays the number of NBX
Voice Mail/Auto Attendant ports and storage space (in hours on an
NBX 100 system). The number of ports determines how many voice
mail sessions and Auto Attendants can be in use simultaneously.
Each voice mail extension enables one voice message session. If all
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voice mail extensions are in use, call behavior differs depending on the
operation. If the Attendant Console forwards calls to the Auto
Attendant, and all voice mail extensions are in use, an outside caller
hears ringing but no answer until an extension is free. If an internal
telephone user transfers a caller to voice mail, but no voice mail
extensions are available, the call rings back to the caller's extension.
As the system administrator, you can configure voice mail extensions,
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settings, passwords, and off-site notification. the NBX NetSet utility
also reports on the status and usage of voice mail ports and voice mail
storage usage by telephone user. For details, see these sections:
Voice Mail Extensions
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Voice Mail Passwords
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IMAP for Integrated Voice Mail
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Off-site Notification
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Status
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Port Usage
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Purpose
The system uses ADPCM as the compression format for voice
prompts and mail on your disk.
Enables or disables the transfer prompt ("Please hold while
your call is transferred") when the Auto Attendant transfers
a call.
Default: Disabled