3Com 3C10402B Administrator's Manual page 32

32 C 2: S
HAPTER YSTEM
S
ETTINGS
Table 5 Call Timer Behaviors
Feature Description
Transfer When you transfer a call, the Call Timer count does not carry
forward to the transfer destination. However, during the time
period that the call is ringing on the transfer destination telephone,
the Call Timer count continues to increment on your telephone.
When the telephone user to whom you transferred the call answers
the call, that user sees the Call Timer count start from zero.
Conference The Call Timer value on the telephone that originated the call
Call increments from the time at which the call originated.
The Call Timer value on each telephone that is added to the
conference increments from the time the conference participant
answered the phone.
If the conference originator drops other parties in the conference
and stays with one party at the end, the Call Timer is based upon
the total time the two parties spent in on the call, including any
time before or during the conference.
Call Park Call Park behavior is similar to the Transfer feature. However, if the
telephone that unparks the call is the same telephone that parked
the call, Call Timer displays the total time based on the time when
the telephone originated the initial call.
Transfer If the caller dials the main Auto Attendant number, and the Auto
Through Auto Attendant transfers the call to the extension of choice (or to the
Attendant default destination), then the called party sees the same behavior as
if the call had been transferred. That is, the Call Timer count at the
transfer destination starts when the called party answers the call.
Bridged Calls For bridged calls, the Call Timer display depends on the off-hook
indicator.
Example: An administrative assistant answers the phone, and puts
the call on hold. Then, the a site manager picks up the call. The
manager sees the counter start from zero. However, if the
administrative assistant puts the call on hold and retrieves it later,
then the administrative assistant sees that the system has defined
the Call Timer display for normal hold.
Example: An administrative assistant puts a call on hold, and the
manager picks up the call and then puts it on hold. Then, the
administrative assistant picks up the call. In this case, the
administrative assistant sees the Call Timer display as if the
administrative assistant had picked up a new call.