3Com 3C10401A - NBX 3101 Basic Phone VoIP Manuals

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3Com 3C10401A - NBX 3101 Basic Phone VoIP User Manual

3Com 3C10401A - NBX 3101 Basic Phone VoIP User Manual (134 pages)

NBX Basic Telephone Guide

Brand: 3Com | Category: Telephone | Size: 4.26 MB

Table of Contents

Table of Contents
3
About this Guide

9
- Conventions
  10
- How to Use this Guide
  10
- Documentation
  11
  - Comments on the Documentation
    12
Getting Started

13
Om 3101 and 3101Sp Basic Telephones

19
Om 2101 Basic Telephone

25
- Telephone Buttons and Controls
  25
- 3Com 2101 Basic Telephone
  26
- Programmable Access Buttons
  27
- Status Icons
  28
Nbx Messaging

29
- NBX Messaging Components
  29
  - Important Considerations
    30
- Changing Your Password
  30
  - Security Tips
    31
- Changing Your Name Announcement and Personal Greetings
  31
- Listening to NBX Messages
  32
- Replying to a Message
  35
- Forwarding a Message
  36
- Creating and Sending a Message
  37
- Using Voice Mail Group Lists
  38
- Marking a Message as Private or Urgent
  41
- Other Ways to Manage Your Voice Mail Messages
  42
- Other Kinds of Mailboxes
  42
  - Greeting-Only Mailbox
    42
  - Phantom Mailbox
    43
  - Group Mailbox
    43
Standard Features

45
- Answering a Call
  45
  - Caller ID
    46
  - Answering a Second Call
    46
- Using the 3Com Telephone Display Panel
  47
  - Tips on Using the Lists
    48
- Dialing a Call
  48
  - An Internal Call
    49
  - An External Call
    49
  - Redialing a Call
    49
- Forwarding Incoming Calls
  49
- Putting a Call on Hold
  55
  - Dialing Another Call
    56
  - More than One Call
    56
- Transferring a Call
  57
  - Announced (Screened) Transfer
    58
  - Blind Transfer
    58
- Direct Mail Transfer
  59
- Establishing a Conference Call
  59
  - Disconnecting the Last Person that You Called
    60
  - More about Conference Calls
    60
- Setting the Volume
  61
Personalizing Your Telephone

63
- Guidelines about Features on NBX Telephones
  63
- Ringer Tones
  64
- Speed Dials
  64
  - Personal Speed Dials
    65
  - System-Wide Speed Dials
    66
  - Special Case: One-Touch Speed Dials
    66
  - Printing Speed Dial Lists
    67
  - Printing Labels
    67
- Off-Site Notification
  68
  - Managing Off-Site Notification Using the Telephone
    72
- Do Not Disturb
  72
- Preventing Unauthorized Use of Your Telephone
  73
  - Telephone Locking
    73
  - Call Permissions
    74
- Class of Service Override
  74
- Using a Headset
  75
  - General Headset Instructions
    75
  - Returning to the Headset after a Long Delay
    76
Getting more from Your Telephone System

79
- Listening to Your Messages in Your E-Mail
  80
- Account (Billing) Codes
  80
- Caller ID
  81
  - Internal and External Caller ID
    81
  - Calling Line Identity Restriction (CLIR)
    82
- Call Pickup
  83
  - Directed Call Pickup on a Specific Telephone
    83
  - Group Call Pickup
    83
- Automatic Call Distribution Groups, Hunt Groups, and Calling Groups
  84
  - Automatic Call Distribution
    84
  - Hunt Groups
    86
  - Calling Groups
    88
  - Group Membership
    89
- Supervisory Monitoring
  89
  - Monitor
    90
  - Whisper
    91
  - Barge-In
    91
  - Change Agent
    92
  - Interactions
    92
- Call Park
  92
- Paging
  94
  - Paging the System
    94
  - Paging Zones
    95
- Configurable Operators
  96
  - How Configurable Operators Work
    96
  - Configuring the Operators
    96
- Using Message Waiting Indicator to Telephone
  97
  - Sending an MWI Message
    97
  - Retrieving an MWI Message
    98
  - Deleting MWI Messages
    98
  - Cancelling an MWI Message
    99
- Dialing a Call to a Remote Office
  100
  - Using Unique Extensions
    100
  - Using Site Codes
    100
- Bridged Extensions
  102
- Delayed Ringing
  102
- Using Pulse Dialing
  103
- Additional Applications
  104
Feature Codes

105
- NBX Tones
  105
- Feature Codes with 3Com Telephones
  106
  - 3Com Basic Telephone
    107
- Using Feature Codes
  107
- 3105 And 1105 Attendant Consoles
  
  112
  - 3Com Attendant Console
    112
    
    Access Buttons
    112
    
    Feature Buttons
    112
    
    Attendant Console Labels
    115
  - Opening the 3105 Attendant Console Label Cover
    115
  - Complement Attendant Software
    116
    
    Managing Calls
    117
Telephone Nstallation and Maintenance

119
- Connecting the Telephone
  119
- Attaching and Adjusting the Articulating Support Bracket
  121
- Attaching and Adjusting the Fixed Support Bracket
  123
  - Low-Profile and High-Profile Positions
    123
  - Wall-Mount Position
    124
  - Security Wall-Mount Bracket
    125
- Moving Your Telephone
  125
- Swapping Telephones
  125
- Cleaning Your Telephone
  125
- Troubleshooting Problems
  125

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