3Com 3C10402B Administrator's Manual page 217

Table 43 Button Actions
Action
Disabled
Name Directory
System Disconnect
Transfer to Voice Mail Allows callers to leave a voice message for a person without
Description
The system takes no action when the telephone user presses
this button. A prompt announces invalid key.
If assigned as a menu time-out action (T/O), Disabled either
leaves the system or goes to a parent menu, depending on
where the attendant is in the menu hierarchy.
CAUTION: If you set this field to 1 and the time-out action
for the Auto Attendant menu tree to Disabled, the system
disconnects a call forwarded to the Auto Attendant because
the forwarding party always hears a portion of the Auto
Attendant prompt. Likewise, if you set this field to 2 or 3
and the time-out action for the Auto Attendant Menu Tree
to Disabled, the system disconnects the forwarded call if the
forwarding party stays on the line long enough to hear at
least a portion of the final repeated prompt. To ensure that
forwarded calls eventually reach a valid destination,
configure a time-out action for each Auto Attendant menu
tree.
Value — Not used.
Allows a caller to spell a person's name on the keypad. The
system matches the letters that the caller enters to a Last
Name in the list of User Profiles. If the system finds more
than three matches, it prompts the caller to enter more
letters. When the system narrows the choice to three or
fewer, it offers the caller a choice by playing the recorded
name greeting of each choice. During a search, the system
ignores any User Profile that does not have a recorded
greeting.
Value — Not used.
Allows the caller to have the system close the connection.
This feature can save time for callers who call into the
system using a calling card. By having the system disconnect
them instead of breaking the connection themselves, callers
can make other calls without re-entering all of their calling
card information. To activate System Disconnect, the
telephone user must press the key defined in the menu and
then, when prompted, the key defined in the Value box.
Typically, you do not include these instructions in the Auto
Attendant prompt, which is heard by all callers. Instead, you
make your system users aware of this sequence.
Value — Any of 0-9, #, *
ringing that person's phone, or allows telephone users to
call in and listen to their voice mail from a remote location.
Value — Not used.
Auto Attendant 217