Toll Calls Without A Vtl Password; Music On Hold; Troubleshooting Vtl Calls - 3Com 3C10402B Administrator's Manual

Toll Calls Without a
VTL Password

Music On Hold

Troubleshooting VTL
Calls
Table 63 VTL Errors and Corrections
Error Condition
Long pause after dialing. Telephone display contains
"VTL" during the pause. Busy signal is then heard.
The prepend command adds the IP address and system password of
■
the destination system to the extension dialed by a user. In
the IP address for Atlanta is 192.168.25.100 and the password is
ATLPassW. For Dallas, the IP address is 192.168.35.100 and the
password is DALPWord. In the dial plan, you use an asterisk (*) instead
of a period (.) to separate fields within the IP address and to separate
the IP address from the destination extension.
To place a hop-off call to 555-1212 in area code 903 through the Atlanta
system, a user on a remote system would dial 72919035551212. The 72
code sets up a VTL connection to Atlanta that incudes the Atlanta
system's VTL password, and the remaining digits are used to dial the
number (9 accesses an outside line to obtain dial tone from the local
carrier, 1 accesses the long-distance carrier, and the remaining digits
specify the long-distance number).
If the same user used site code 62 to place a call to the Atlanta office,
only toll-free, emergency, and internal call would be allowed.
If a local user has configured his telephone to forward calls to a
long-distance number, then an incoming VTL call to that telephone does
not need to supply the local system's VTL password in order for the call to
be forwarded.
If two users are talking on a VTL connection, and the first user places the
call on hold, the second user hears Music On Hold only if his local system
is configured to play it.
Table 63 contains a list of error situations, the possible causes and the
action to take in each case.
Possible Causes
Remote server does not
respond
Using a VTL Password
Figure
Actions
Test the connection to the
remote system using the
Query Remote function.
349
26,