Troubleshooting; Using The Telephone Local User Interface Utility - 3Com 3C10402B Administrator's Manual

18
Using the
Telephone Local
User Interface
Utility
T
ROUBLESHOOTING
This chapter contains maintenance and troubleshooting information to
help you resolve simple problems. It describes these topics:

Using the Telephone Local User Interface Utility

■
The 3Com Telephone Local Configuration Application
■
Using H3PingIP
■
System-level Troubleshooting
■
Connecting a Computer to a Serial Port
■
Servicing the Network Call Processor Battery
■
Getting Service and Support
■
The system hardware needs no routine maintenance. However, perform
periodic backups of the configuration and license databases, especially
after you make changes to system or user configurations.
Each 3Com telephone supports a telephone diagnostic and configuration
utility called the Local User Interface (LUI). The LUI utility enables you to
perform these tasks:
View telephone settings, both the active settings and the settings
■
stored in the telephone's memory
Set telephone IP address, subnet mask, and default gateway
■
Specify the IP address of the Call Processor
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Test the telephone buttons, display panel, and status lights
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Clear all device settings
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Specify the MAC address of the Call Processor (test environment
■
option)
View firmware information (technician option)
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