3Com 3C10402B Administrator's Manual page 209

Networked telephony systems
Hide thumbs Also See for 3C10402B:
Table of Contents

Advertisement

Table 40 Add Auto Attendant Menu Fields (continued)
Field
Use System-wide
Greetings checkbox
After you add or modify an Auto Attendant, you can configure the
following features:
Play/Record Extension
Time-dependent Greetings
Prompt Menus
Auto Attendant Buttons
Play/Record Extension
The Play/Record Extension identifies the telephone on which you can
work interactively with the NBX NetSet utility to record and listen to Auto
Attendant prompts. Typically, this is the extension of the person who
configures and administers the Auto Attendant. An Auto Attendant
prompt is an audio file (.WAV) that is associated with a specific Auto
Attendant. It describes the actions a caller can take.
When you click the button in the NBX NetSet utility to record or play a
prompt, the extension rings. When you answer it, you either hear the
prompt you selected to play or you are prompted to record a prompt.
You cannot customize any greetings or prompts until you specify this
extension.
To specify a play/record extension, click these links:
NBX Messaging > Auto Attendant.
NBX Messaging > Auto Attendant and then click the System Wide
Greetings tab.
NBX Messaging > Auto Attendant, a specific extension, and then click
the Prompt or TD Greetings tab.
Purpose
Enable this checkbox so that the system uses all three
system-wide greetings (Morning, Afternoon and Evening) by
default. To enable or disable individual system-wide
greetings for a particular Auto Attendant, click NBX
Messaging > Auto Attendant, click a specific extension, and
then click the TD Greetings tab.
Auto Attendant
209

Hide quick links:

Advertisement

Table of Contents
loading

This manual is also suitable for:

V3000 analogV3000 briV3001rV5000Nbx 100

Table of Contents