Innominate mGuard Reference Manual page 137

Action
Objective
Possible reasons
Requirements
Preparation
I15007_en_02
Requirement: a monitor and a keyboard are connected to the device.
• Press the following keyboard shortcut: <Alt>+<SysRq>+<a>.
(On English keyboards the German <S-Abf> corresponds to <SysRq>. However, some
keyboards do not feature the <SysRq> key. In this case, use the <Print> key.)
After pressing the keyboard shortcut once, the same shortcut must be pressed again with-
in 30 s in order to start the recovery procedure.
Once the recovery procedure has been performed successfully, a corresponding message
appears on the monitor.
7.8.2 Flashing the firmware/rescue procedure
The entire firmware of the mGuard should be reloaded on the device.
– All configured settings are deleted. The mGuard is set to the delivery state.
– In Version 5.0.0 or later of the mGuard, the licenses installed on the mGuard are re-
tained after flashing the firmware. Therefore, they do not have to be installed again.
The administrator and root password have been lost.
There are three options for flashing the firmware:
– Via the network (DHCP and TFTP server)
– Via the USB port (USB Flash drive or USB CD/DVD drive)
– Via the SD memory card
The following requirements apply when loading the firmware from an SD card, a USB
Flash memory:
– All necessary firmware files must be located in a common directory on the first parti-
tion of the SD card or the USB Flash memory under the following path or in the follow-
ing folder:
/Firmware/install.x86_64.p7s
/Firmware/firmware.img.x86_64.p7s
The following requirements apply when loading the firmware from a TFTP server:
– A TFTP server must be installed on the locally connected computer (see "Installing
the DHCP and TFTP server" on page 258).
– The relevant firmware files are available for download from the download page of
www.innominate.com.
– The mGuard firmware has been obtained from your dealer's support team or the
www.innominate.com
choice or on the local installation computer.
– If your current firmware version is newer than the version by default upon delivery, a li-
cense must be obtained for using this update. This applies to major release upgrades,
e.g., from Version 6.x.y to Version 7.x.y to Version 8.x.y, etc.
– SD card option: The SD card has been inserted into the device.
– USB port option: A USB Flash memory of a USB CD/DVD driver has been connected
to the USB port of the device.
– Network option: DHCP and TFTP servers can be accessed under the same IP ad-
dress.
website and has been saved on the installation medium of your
mGuard centerport²
Innominate Security Technologies
137