IBM i 830 Repair Manual page 389

Primary Partition Steps
a. Select Manual mode on the control
panel.
b. Select Function 25 and press Enter.
c. Select Function 26 and press Enter.
d. Select Function 67 and press Enter to
reset the IOP.
e. Select Function 25 and press Enter to
disable the service functions on the
control panel.
f.
Does an SRC occur?
Yes No
↓
This ends the procedure.
39. Force a dump of main storage, then perform an IPL by doing the following:
a. Select Manual mode on the control panel.
b. Select function 22 (Main Storage Dump) on the control panel.
c. Press the Enter key to force a dump of main storage to the load-source
disk unit.
d. When SRC A100 300x occurs, the dump is complete.
e. Perform an IPL to DST (see "Dedicated Service Tools (DST)" in the iSeries
Service Functions information).
Does a different SRC occur, or does a display appear on the console showing
reference codes.
No Yes
↓
Use the new SRC or the URC displayed on the console and go to
"Chapter 2. Unit Reference Codes" on page 59 to correct the problem.
This ends the procedure.
40. Does the same SRC occur?
No Yes
↓
Use the SRC information from the original failure and return to
"Chapter 2. Unit Reference Codes" on page 59. Analyze the problem
using the data in characters 9-16 of the bottom 16 character line of
function 13 (word 9) on the Problem Summary Form in place of word
1.
This ends the procedure.
41. The problem is intermittent.
a. Print the system product activity log for the magnetic storage subsystem
and print the LIC LOGs with a major code of 1000.
b. Copy the main storage dump to removable media (see "Copying a Main
Storage Dump" in the iSeries Service Functions information).
c. Provide your next level of support with this information.
This ends the procedure.
Chapter 3. Problem Isolation Procedures (PIPs), Failing Items, and Symbolic FRU Isolation
Secondary Partition Steps
a. From the SST/DST screen select Work
With Partitions.
b. Select Work With Partition Status.
c. Select Function 23 More Options.
d. Select option 59 for the logical partition
that you are working in.
e. Select the IOP for debug.
f. Select Reset I/O Processor.
g. Return to the Partition Status screen.
LIC PIPs
375