IBM i 830 Repair Manual
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IBM i 830 Repair Manual

IBM i 830 Repair Manual

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Table of Contents

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iSeries
iSeries Model 830, 840, SB2, and SB3
Problem Analysis, Repair and Parts
Version 5
SY44-5969-01

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Summary of Contents for IBM i 830

  • Page 1 iSeries iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts Version 5 SY44-5969-01...
  • Page 3 iSeries iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts Version 5 SY44-5969-01...
  • Page 4 This edition applies only to reduced instruction set computer (RISC) systems. © Copyright International Business Machines Corporation 2000, 2001. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

  • Page 5: Table Of Contents

    (1xxx) System Power Control Network (SPCN) Codes . . 202 Reference Codes . . 64 Workstation Adapter Console Failing Items . . 206 System Power Control Network Failing Items (B2xx) Logical Partition Reference Codes . . 207 © Copyright IBM Corp. 2000, 2001...
  • Page 6 (B2xx) Logical Partition Failing Items . . 215 CDAWKLD . . 521 (B437) System Processor Reference Codes . . 215 CDTRAY . . 521 Model 830 and SB2 System Processor Failing CECPWR . . 521 Items . . 229 CHECK . .
  • Page 7 MUMIOCD . . 559 UJ0E7 . . 604 NETSERV . 560 UJ6P3 . . 604 NEXTLVL . 560 UJA34 . . 604 NOFRUS . . 560 UJE34 . . 605 NOMSUSE . . 560 UJE35 . . 605 NSCABLE . 560 UJE40 .
  • Page 8 FC 5075 – Power Distribution Board – PB1 . 646 Type 2748, 2763, 2778 – Cache Battery Pack . . 684 FC 5075 – Power Supply – P01 and P02 . 646 Type 2748, 2763, 2778 – Cache Directory Card FC 5075 –...
  • Page 9 Assembly 4: Models 830 and SB2 with FC 9074 – Mode jumper has been overridden . . 935 Control Panel Assembly . . 824 Mode jumper is missing . . 936 Assembly 5: Models 840 and SB3 Processor Tower SRC Address Formats .
  • Page 10 Glossary ... . . 979 Notices ....983 Trademarks . . 984 viii iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...

  • Page 11: Safety And Environmental Notices

    If possible, disconnect all power cords from the existing system before you add or remove a device. (RSFTD203) © Copyright IBM Corp. 2000, 2001...

  • Page 12: Caution Notices

    Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local regulations. In the United States, IBM has a process for the collection of this battery. For information, call 1-800-426-4333. Have the IBM part number for the battery unit available when you call.

  • Page 13: Attention Notices

    IBM at 1-800-426-4333. Please have the IBM part number that is listed on the battery available when you make your call. For information on battery disposal outside the United States, contact your local waste disposal facility.
  • Page 14 iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...

  • Page 15: Part 1. Problem Analysis

    Part 1. Problem Analysis © Copyright IBM Corp. 2000, 2001...
  • Page 16 iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...

  • Page 17: Chapter 1. Starting Problem Analysis

    (FRU) needs to be replaced, if any. v Part two deals with locating the FRU, including any addressing information needed, and replacing it. Towards that end, the Problem Analysis, Repair, and Parts book has the following chapters: © Copyright IBM Corp. 2000, 2001...

  • Page 18: Starting Point For All Problems

    Starting Problem Analysis v Chapter 1 is the starting point for all service actions. It provides an introduction and procedures for problems that occur without an SRC, such as a system that will not power on. v Chapter 2 contains information about system reference codes (SRCs) and the unit reference code (URC) information that is contained within the SRCs.

  • Page 19: Chapter 1. Starting Problem Analysis

    If not, you will need to work with the system operator and collect the information by referring to the topic ″Troubleshooting Your System″ in the http://www.ibm.com/eserver/iseries/infocenter or ″Getting Started With iSeries″ on the Information Center CD.
  • Page 20 Starting Point STRSST If you cannot get to SST, select DST (see “Accessing Dedicated Service Tools” in the iSeries Service Functions). Note: Do not IPL the system to get to DST. b. On the Start Service Tools Sign On display, type in a User ID with QSRV authority and Password.
  • Page 21 Starting Point Table 1. Start Table (continued) Symptom What You Should Do There is an IPL problem (the system Go to “Analyzing IPL Problems” on page 22. attention light is off and no SRC in function There is a ″Device Not Found″ message Go to “TU-PIP6”...
  • Page 22 Starting Point Table 1. Start Table (continued) Symptom What You Should Do One or more of the following was reported: From the partition’s console search the partition’s Service Action Log. Go to “Using v There is a system reference code or the Service Action Log”...

  • Page 23: Using The Service Action Log

    Starting Point Table 1. Start Table (continued) Symptom What You Should Do One or more of the following was reported: Go to “Appendix D. System Safety Inspection” on page 957. v Noise v Smoke v Odor A part is broken or damaged. Go to “Part Assemblies”...
  • Page 24 Starting Point 3) Time 4) FRU list (choose the Display the failing item information option to display the SAL entry). Use the Additional Details function to switch between part descriptions and part locations information. Notes: a. All new entries in the Service Action Log represent problems that require a service action.

  • Page 25: Using The Product Activity Log

    Starting Point b. Location information is displayed by choosing the function key for Additional details. If location information is available, go to “Locations and Addresses” on page 705 to determine the removal and installation procedure to use. c. If the failing item is Licensed Internal Code, contact your next level of support for the correct PTF to apply.

  • Page 26: Using The Problem Log

    Starting Point ↓ Contact your next level of support. This ends the procedure. 3. Go to “Chapter 2. Unit Reference Codes” on page 59 and use the SRC information to correct the problem. This ends the procedure. Using the Problem Log Find and analyze a Problem Log entry that relates to the problem reported.

  • Page 27: Handling Problems For Non-Critical Resources

    Using Problem Log c. Select F5 to display possible causes. Note: If F5 is not available, use the customer reported symptom string for customer perceived information about this problem. Then, go to “Using the Product Activity Log” on page 11. d.

  • Page 28: Analyzing Intermittent Problems

    You must make all AC voltage measurements with a meter that measures true root mean square (RMS) voltage. The Fluke** multimeter present in most IBM tool kits measures true RMS voltage. You can also use Fluke 8060A, 8600A, or equal meters.

  • Page 29: How To Use This Intermittent Problem Section

    Intermittent Problems v If you suspect that the air at the system site is too hot or too cold, you need a thermometer to check the temperature. v If you suspect the moisture content of the air at the system site is too low or too high, use a wet/dry bulb to check the humidity.

  • Page 30: General Intermittent Problem Checklist

    Intermittent Problems v Product Activity Log information can provide time and device relationships. v Information on environmental conditions when the failure occurred can be helpful (for example, an electrical storm occurring when the failure occurred). Types of Intermittent Problems There are four major types of intermittent problems: v Code (PTFs) –...
  • Page 31 PTFs have corrected many problems that seem to be hardware failures. The customer can order the latest cumulative PTF package electronically through Electronic Customer Support or by calling the IBM Software Support Center. Review the Service Recommendations in the Preventive Service Planning (PSP) listing for any additional HIPER (high impact pervasive) PTFs.
  • Page 32 Note: If the IPI-3 signal cables do not leave the frame, ensure that they do not hang below the bottom of the frame. If they do, tie them up inside the frame. 12. Ensure that all workstation and communications cables meet IBM specifications: v All connections are tight.
  • Page 33 Intermittent Problems v Any twinaxial cables that are not attached to devices must be removed. v The lengths and numbers of connections in the cables must be correct. v Ensure that lightning protection is installed on any twinaxial cables that enter or leave the building.

  • Page 34: How To Analyze The Intermittent Problem

    Intermittent Problems How to Analyze the Intermittent Problem 1. Is a reference code associated with the intermittent problem? ↓ Go to “Chapter 2. Unit Reference Codes” on page 59 and find the reference code. If the actions in the unit reference code tables do not correct the intermittent problem, return here and continue with the next step of this procedure.

  • Page 35: Failing Area Int-Pip Table

    Intermittent Problems Symptom Description INT-PIPs System or The system or the subsystem is not processing at its normal “INT-PIP20 Performance subsystem runs speed (for example, QBATCH). Problems” on page 339 slow. If the symptom for the intermittent problem you have is not listed, go to “Failing Area INT-PIP Table”.

  • Page 36: Analyzing Ipl Problems

    IPL Problems Analyzing IPL Problems Start Analyzing IPL Problems Here Table 3. Start Table Symptom What You Should Do You cannot perform an IPL from the system control Go to “Cannot Perform IPL from the Control Panel (No panel (no SRC). SRC)”...

  • Page 37: Cannot Perform Ipl At A Specified Time (No Src)

    IPL Problems 5. Go to “Chapter 2. Unit Reference Codes” on page 59 and use the displayed SRC to correct the problem. This ends the procedure. Cannot Perform IPL at a Specified Time (No SRC) To correct the IPL problem, perform this procedure until you determine the problem and can perform an IPL at a specified time.
  • Page 38 IPL Problems Display System Value System: S0000000 System value ..: QDATE Description ..: System date Date ..: MM/DD/YY Figure 2.
  • Page 39 IPL Problems mm = month to power on dd = day to power on yy = year to power on hh = hour to power on mm = minute to power on ss = second to power on b. Power off the system by entering PWRDWNSYS *IMMED (the Power Down System Immediate command) on the command line.
  • Page 40 IPL Problems Notes: a. All entries in the service action log represent problems that require a service action. It may be necessary to handle any problem in the log even if it does not match the original problem symptom. b. The information displayed in the date and time fields are the time and date for the first occurrence of the specific system reference code (SRC) for the resource displayed during the time range selected.

  • Page 41: Cannot Perform Ipl From A Remote Location (No Src)

    IPL Problems Notes: a. For Failing Items (FIs) and symbolic FRUs, go to “Chapter 3. Problem Isolation Procedures (PIPs), Failing Items, and Symbolic FRU Isolation” on page 277. b. When exchanging FRUs, go to “Chapter 4. Removal and Installation Procedures” on page 617. If you are exchanging a disk unit, go to “Recovery Procedures”...
  • Page 42 IPL Problems v The modem is powered on. v The modem cable is connected or plugged in. v The modem switches are set or jumper wires are installed for the type of communications network being used. 5. Is Normal mode on the control panel selected (see iSeries Service Functions)? ↓...
  • Page 43 IPL Problems Display System Value System: S0000000 System value ..: QRMTIPL Description ..: Remote power on and IPL Value ... . : 0 = Not allowed 1 = Allowed Figure 5.
  • Page 44 IPL Problems Note: Do not IPL the system to get to DST. b. On the Start Service Tools Sign On display, type in a User ID with QSRV authority and Password. c. Select Start a Service Tool. d. On the Service Tools display, select the Hardware Service Manager (see the iSeries Service Functions).

  • Page 45: System Hangs Or Loops (No Src)

    IPL Problems Notes: a. Attempt to perform an IPL from a remote location after exchanging each part. b. If you exchange the SYSBKPL card, you must set the correct date and time. To set the correct date and time, perform Cannot Perform IPL at a Specified Time (No SRC), step 4 on page 23 If the remote IPL does not complete successfully after you exchange all the parts listed, ask your next level of support for assistance.
  • Page 46 ↓ Work with the system operator to complete the appropriate problem handling procedures. See: v The Information Center at http://www.ibm.com/eserver/iseries/infocenter This ends the procedure. 2. Perform the following to collect and record the failure data (see the iSeries Service Functions).
  • Page 47 5. Work with the customer and your next level of support to collect the Main Store Dump and APAR information. See: v The Information Center at http://www.ibm.com/eserver/iseries/infocenter a. Record the SRC information available in the Main Store Dump Summary. b. Copy the main storage dump to media (see iSeries Service Functions).

  • Page 48: Logical Partition Hangs Or Loops (No Src)

    Work with the system operator to complete the appropriate problem handling procedures. See: v The Information Center at http://www.ibm.com/eserver/iseries/infocenter This ends the procedure. 2. Perform steps 2a through 2i on page 35 on the system’s physical panel and NOT on the Partition Status screen in the Primary partition. Collect and record the failure data (see the iSeries Service Functions).
  • Page 49 IPL Problems f. Select 5100 on the control panel and press the Enter key. Record the value displayed on the control panel (first part of the address for the instruction to be executed next on processor 0). g. Select 5101 on the control panel and press the Enter key. Record the value displayed on the control panel (second part of the address for the instruction to be executed next on processor 0).

  • Page 50: Cannot Automatically Perform An Ipl After A Power Failure

    6. Work with the customer and your next level of support to collect the Main Store Dump and APAR information. See: v The Information Center at http://www.ibm.com/eserver/iseries/infocenter a. Record the SRC information available in the Main Store Dump Summary. b. Copy the main storage dump to media (see iSeries Service Functions).

  • Page 51: Analyzing Power Problems

    IPL Problems Is Normal or Auto mode on the control panel selected (see iSeries Service Functions)? ↓ Select Normal or Auto mode on the control panel. This ends the procedure. 2. Use DSPSYSVAL (the Display System Value command) to verify that the system value under QPWRRSTIPL on the Display System Value display is equal to 1.

  • Page 52: Cannot Power On System Unit (No Src)

    Power Problems Table 4. Start Table (continued) Symptom What You Should Do The system does not remain powered on during a loss of Go to AS/400 CPM/UPS Safety Manual and one of: incoming AC voltage and has a UPS attached. v AS/400 CPM/UPS User’s Guide (English, French, German, Spanish, Italian) v AS/400 CPM/UPS User’s Guide (Japanese, Korean,...
  • Page 53 Power Problems ↓ Perform the following: a. Inform the customer that the AC voltage at the power outlet is not correct. b. Reconnect the mainline AC power cables to the power outlet when the AC voltage at the power outlet is correct. This ends the procedure.
  • Page 54 Power Problems 9. DANGER Dangerous voltage being measured. (RSFTD005) Perform the following: a. Connect the AC power jumper cables to the AC input/battery charger unit. b. Disconnect the AC power jumper cable at the power supplies. c. Use a multimeter to measure the DC voltage of the power jumper cables input to the power supplies.
  • Page 55 Power Problems 12. Perform the following: a. Power off the system. b. Ensure the keystick is inserted and select Manual mode on the system unit control panel. c. Attempt to power on the system. Does the system power on? ↓ Go to step 11 on page 40 of this procedure.

  • Page 56: Cannot Power On Secondary Frame Or Unit (No Src)

    Power Problems 18. Is a function 11 SRC displayed on the system unit control panel? ↓ Go to “Starting Point for All Problems” on page 4. This ends the procedure. 19. Is the Power Ready light on continuously? Note: The Power Ready light blinks at a 1 second rate during a normal power-on sequence.
  • Page 57 Power Problems 1. Does the frame that cannot become powered on contain a 3490 or a 3590 Tape Unit? ↓ Go to the service information for the specific tape unit to analyze the problem. This ends the procedure. 2. Is the secondary frame a Stage 2 frame? Note: Stage 2 frames have a Rack Attention light on the frame control panel.
  • Page 58 Power Problems ↓ Exchange the PCC in the failing frame. See the removal and installation procedures in this book or in the Migrated Expansion Tower Problem Analysis, Repair and Parts, depending on the secondary frame you are working on. This ends the procedure. 6.
  • Page 59 Power Problems 14. Is circuit breaker CB1 on the PCC of the failing frame set to the | (on) position? ↓ Exchange the following FRUs, one at a time. See the removal and installation procedures in this book or in the Migrated Expansion Tower Problem Analysis, Repair and Parts, depending on the secondary frame you are working on.
  • Page 60 Power Problems v Frame control panel v SPCN frame-to-frame cable This ends the procedure. 23. Do SPCN optical cables A connect the failing frame B to the preceding frame in the string? ┌─────────┐ (A) SPCN │ System │ Optical Cables ─┐ ┌─────...
  • Page 61 Power Problems ↓ Exchange the power control compartment, AC module, or SPCN card (BKSPCN or TWRCARD) in the frame from which you removed the SPCN optical adapter. See the removal and installation procedures in this book or in the Migrated Expansion Tower Problem Analysis, Repair and Parts, depending on the secondary frame you are working on.
  • Page 62 Power Problems g. Note the voltage reading on pin 3. RV2A180-1 Is the voltage on both pin 2 and pin 3 from 1.5 V DC to 5.5 V DC? ↓ Exchange the following FRU’s one at a time. See the removal and installation procedures in this book or in the Migrated Expansion Tower Problem Analysis, Repair and Parts, depending on the secondary frame you are working on.
  • Page 63 Power Problems This ends the procedure. 30. Power on the system. Do all of the frames on the system become powered on? ↓ Go to “Starting Point for All Problems” on page 4 to analyze problems for frames that do not become powered on. This ends the procedure.
  • Page 64 Power Problems 41. Is the background light for the Data display on the control panel on, the power on LED blinking, or are there any characters displayed on the control panel? Note: The background light is a dim (yellow) light in the Data area on the control panel.
  • Page 65 Power Problems 46. Exchange the mainline AC power cable or Power Distribution Unit (as installed). This ends the procedure. 47. Is the failing unit an xSeries Server Tower? ↓ See “ALTMANL” on page 501 ALTMANL. This ends the procedure. 48. Does the frame you are working on have an AC module with a docking lead screw installed? ↓...
  • Page 66 Power Problems b. Use a multimeter to measure the DC voltage at the battery charger unit outlets, or AC voltage at the AC module or Power Distribution Unit to the power supplies. Is the DC voltage from 145 V DC to 259 V DC (200 V AC to 240 V AC for dual line cord units and Power Distribution Units) for the battery charger unit? ↓...
  • Page 67 Power Problems Is the AC voltage from 200 V AC to 240 V AC? ↓ Exchange the following parts one at a time. v Uninterruptible power supply battery unit – part 44H77845 (minimum voltage 12.5V each) v Uninterruptible power supply base unit – part 44H7784 v Uninterruptible power supply unit signal cable SIG7 –...
  • Page 68 Power Problems 63. Remove the SPCN optical adapter A from the preceding frame in the string that cannot become powered on. See ″Removal and Installation Procedures″ in the Repair and Parts information for the system. ┌─────────┐ ┌─── (A) SPCN Optical Adapter │...
  • Page 69 Power Problems v SPCN optical cables C between the preceding frame in the string and the failing frame. (A) SPCN Optical ┌───── (C) SPCN Adapter ────┐ │ Optical Cables │ │ │ │ ┌─── (B) SPCN ┌─────────┐ │ │ │ Optical │...

  • Page 70: System Or Expansion Unit Cannot Become Powered Off

    Power Problems v AC module or SPCN card (TWRCARD) in the failing frame or unit. v AC module or SPCN card (BKSPCN or TWRCARD) in the preceding frame in the frame string. v SPCN frame-to-frame cable. This ends the procedure. 68.
  • Page 71 Power Problems Note: Stage 2 frames have a Rack Attention light on the frame control panel. Rack Power Ready Rack Attention RV2A176-2 ↓ Go to step 3 of this procedure. 2. Go to ″System or Rack Cannot Become Powered Off″ in SY44-4934-00, FC 504x Problem Analysis and Repair and Parts.
  • Page 72 Power Problems 8. Make sure that the frame that will not power off has been switched to the system unit that is connected by the SPCN frame-to-frame cable. Does the frame power off? ↓ This ends the procedure. 9. Perform the following: a.

  • Page 73: Chapter 2. Unit Reference Codes

    (PAL), the Main Storage Dump Manager display, or on various displays within DST or SST. 1. Were you directed here from another procedure, including Starting Point for All Problems? ↓ Go to “Starting Point for All Problems” on page 4. © Copyright IBM Corp. 2000, 2001...
  • Page 74 Reference Code Tables 2. For SRCs appearing on the control panel, the first 4 characters represent the SRC type and the second 4 characters represent the URC. For SRCs appearing in the Product Activity Log or on other software displays, use characters 1 through 4 of word 1 for the SRC type and characters 5 through 8 of word 1 for the URC.

  • Page 75: Src Exception Table

    Reference Code Tables If no action is indicated in the SRC table, exchange the failing items or parts listed in the table. Notes: a. When exchanging the failing items, use the “Chapter 4. Removal and Installation Procedures” on page 617. b.

  • Page 76: (0000) Control Panel Reference Codes

    Reference Code Tables Table 5. SRC exception table (continued) First 4 characters of SRC What You Should Do These Storage IOA types are only allowed on migrated towers. See the Migrated Expansion Tower Problem Analysis, Repair and Parts and follow the instructions in 2809, 2810, 2824, 282C the SRC table.
  • Page 77 0000 1. Look at the 4 rightmost characters of the Data display for function 11. These 4 characters are the unit reference code. 2. Find the unit reference code in the following table. Notes: 1. If the failing item is a failing item (FI) code, go to “Failing Items” on page 479 to determine which part number associated with the FI code is failing.

  • Page 78: Control Panel Failing Items

    0000 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item AAEE SPCN - control panel interface error. USER CTLPNL An attempt was made to power on the system from the SPCN with Secure TWRCARD or Manual mode selected on the control panel. To correct the problem, BACKPLN select Normal or Auto mode and attempt the remote power-on operation again.
  • Page 79 1xxx Notes: 1. If the failing item is a failing item (FI) code, go to “Failing Items” on page 479 to determine which part number associated with the FI code is failing. 2. If the failing item is a type number, go to “Type, Model, and Part Number list” on page 885 to determine the part number.
  • Page 80 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 00BA The system is running on the Battery Power Unit. No action required. This reference code is displayed for information only. 00BC Battery Power Unit test is in process. No action required.
  • Page 81 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 010E Install Disk Unit K7 Concurrent maintenance informational reference code. 010F Install Disk Unit K8 Concurrent maintenance informational reference code. 0110 Install Disk Unit K9 Concurrent maintenance informational reference code. 0111 Install Disk Unit K10 Concurrent maintenance informational reference code.
  • Page 82 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 0120 Install Disk Unit K17 Concurrent maintenance informational reference code. 0121 Install Disk Unit K18 Concurrent maintenance informational reference code. 0122 Install Disk Unit K19 Concurrent maintenance informational reference code. 0123 Install Disk Unit K20 Concurrent maintenance informational reference code.
  • Page 83 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 0200 Remove Disk Unit 1 Concurrent maintenance informational reference code. 0201 Remove Disk Unit 2 Concurrent maintenance informational reference code. 0202 Remove Disk Unit 3 Concurrent maintenance informational reference code. 0203 Remove Disk Unit 4 Concurrent maintenance informational reference code.
  • Page 84 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 0212 Remove Disk Unit K11 Concurrent maintenance informational reference code. 0213 Remove Disk unit K12 Concurrent maintenance informational reference code. 0214 Remove Disk Unit K13 Concurrent maintenance informational reference code. 0215 Remove Disk Unit K14 Concurrent maintenance informational reference code.
  • Page 85 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 0224 Remove Disk Unit K21 Concurrent maintenance informational reference code. 0225 Remove Disk Unit K22 Concurrent maintenance informational reference code. 0226 Remove Disk Unit K23 Concurrent maintenance informational reference code. 0227 Remove Disk Unit K24 Concurrent maintenance informational reference code.
  • Page 86 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 0304 Disk Unit 5 regulator has been turned on Installation of disk unit 5 is complete, and the regulator is turned on. 0305 Disk Unit 6 regulator has been turned on Installation of disk unit 6 is complete, and the regulator is turned on.
  • Page 87 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 0316 Device 1 regulator has been turned on Installation of device 1 is complete, and the regulator is turned on. 0317 Device 2 regulator has been turned on Installation of device 2 is complete, and the regulator is turned on.
  • Page 88 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 0328 Disk Unit K25 regulator has been turned on Installation of disk unit K25 is complete, and the regulator is turned on. 0329 Disk Unit K26 regulator has been turned on Installation of disk unit K26 is complete, and the regulator is turned on.
  • Page 89 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 0417 Removal of device 2 is complete 0418 Removal of Disk Unit 9 is complete 0419 Removal of Disk Unit 10 is complete 041A Removal of Disk Unit 11 is complete 041B Removal of Disk Unit 12 is complete 041C...
  • Page 90 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 0507 Timeout, no action detected. Reinitialize the operation. No action was detected for the installation or removal of disk unit 8, and the bus was released. You must reinitialize the operation to continue. 0508 Timeout, no action detected.
  • Page 91 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 0510 Timeout, no action detected. Reinitialize the operation No action was detected for the installation or removal of disk unit K9, and the bus was released. You must reinitialize the operation to continue. 0511 Timeout, no action detected.
  • Page 92 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 0519 Timeout, no action detected. Reinitialize the operation. No action was detected for the installation or removal of disk unit 10, and the bus was released. You must reinitialize the operation to continue. 051A Timeout, no action detected.
  • Page 93 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 0703 Timeout, no action detected. Reinitialize the operation. Disk unit 4 was powered off but not removed. Concurrent maintenance informational reference code. 0704 Timeout, no action detected. Reinitialize the operation. Disk unit 5 was powered off but not removed.
  • Page 94 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 070E Timeout, no action detected. Reinitialize the operation Disk unit K7 was powered off but not removed. Concurrent maintenance informational reference code. 070F Timeout, no action detected. Reinitialize the operation Disk unit K8 was powered off but not removed.
  • Page 95 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 0719 Timeout, no action detected. Reinitialize the operation. Disk unit 10 was powered off but not removed. Concurrent maintenance informational reference code. 071A Timeout, no action detected. Reinitialize the operation. Disk unit 11 was powered off but not removed.
  • Page 96 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 0F13 Undefined box ID, Code type mismatch TWRCARD BACKPLN The SPCN node cannot determine the machine type of the box in which it 21F9429 is installed. 0F1F Undefined box ID, LCD test failed TWRCARD BACKPLN...
  • Page 97 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 1109 Regulator R02 error PWRREG BKSPCN A fault detection failure occurred for Regulator R02. 110A Regulator R03 error PWRREG BKSPCN A fault detection failure occurred for Regulator R03. 110B Regulator R04 error PWRREG...
  • Page 98 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 111B Regulator R20 error PWRREG BKSPCN A fault detection failure occurred for Regulator R20. 111C Regulator R21 error PWRREG BKSPCN A fault detection failure occurred for Regulator R21. 111D Regulator R22 error PWRREG...
  • Page 99 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 1308 Regulator R01 Fault PWRREG BKSPCN A fault has been detected for Regulator R01. 1309 Regulator R02 Fault PWRREG BKSPCN A fault has been detected for Regulator R02. 130A Regulator R03 Fault PWRREG...
  • Page 100 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 131A Regulator R19 Fault BKSPCN BACKPLN A fault has been detected for Regulator R19. 131B Regulator R20 Fault PWRREG BKSPCN A fault has been detected for Regulator R20. 131C Regulator R21 Fault PWRREG...
  • Page 101 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 1521 Power supply failure PWRSPLY TWRCARD 1522 Power supply failure PWRSPLY TWRCARD CBLALL 1523 to 1524 Power supply failure PWRSPLY TWRCARD 1526 No Power Supplies Present PWRSPLY TWRCARD The required power supplies are not installed.
  • Page 102 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 1910 Power Supply PP1 fault/AC loss PWRSPLY TWRCARD If the Power Supply PP1 powers on normally or stays powered on after AC power failure, no replacement of parts may be needed. 1911 Power Supply PP1 fault PWRSPLY...
  • Page 103 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 1C05 Load fault on the +1.8V bus PWROC TWRCARD An isolation procedure is required for identifying which load is at fault. 1C06 to 1C08 Load fault on the +2.5V bus PWROC TWRCARD An isolation procedure is required for identifying which load is at fault.
  • Page 104 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 2211 CPM Regulator 1 Fault PWRSPLY SPNLCRD 2212 CPM Regulator 2 Fault PWRSPLY SPNLCRD 2213 CPM Regulator 3 Fault PWRSPLY SPNLCRD 2221 Power Good Fault SPNLCRD PGDPART A MFIOP power good fault occurred.
  • Page 105 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 2301 Power Supply P01 or P02 Overcurrent error PWROC SPNLCRD A POW-PIP is required for identifying which load is at fault. CBLALL 2302 Power Supply P03 or P04 Overcurrent error PWROC SPNLCRD A POW-PIP is required for identifying which load is at fault.
  • Page 106 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 2410 to 2411 UPS Test Failure UPSUNIT SPNLCRD 2413 UPS Interface Failure UPSUNIT SPNLCRD 2600 Power Good Fault PGDPART TWRCARD PWRSPLY 2601 to 2604 Power Good Fault PGDPART TWRCARD 2610...
  • Page 107 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 3114 I2C Bus PCI Backplane Communication fault I2CBUS TWRCARD 3115 I2C Bus Panel Communication fault I2CBUS TWRCARD 3116 I2C Bus Fan Local Controller Communication fault I2CBUS TWRCARD 3117 I2C Bus Fan Remote Controller Communication fault I2CBUS...
  • Page 108 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 4510 UPS Test Failure UPSUNIT TWRCARD 4513 UPS Interface Failure UPSUNIT TWRCARD 6018 One of the regulators has reported a fault PWRREG BKSPCN A regulator fault was detected. 601A One of the CPM regulators has reported a fault PWRREG...
  • Page 109 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 6638 Regulator over current fault PWRREG BKSPCN Regulator 2 reported a false over current condition. Fault tolerance may allow continued system operation. 6658 Regulator over current fault PWRREG ACMODUL Regulator 3 reported a false over current condition.
  • Page 110 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 6B01 Disk Unit 2 regulator fault DISKTRY DISKDRV The regulator that powers disk unit 2 reported a fault. BKSPCN 6B02 Disk Unit 3 regulator fault DISKTRY DISKDRV The regulator that powers disk unit 3 reported a fault.
  • Page 111 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 6B10 Disk Unit K9 regulator fault DISKTRY DISKDRV The regulator that powers disk unit K9, located in slot K9 of the disk BKSPCN expansion unit, reported a fault. 6B11 Disk Unit K10 regulator fault DISKTRY...
  • Page 112 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 6B1F Device 4 regulator fault RMDEV BKSPCN The regulator for device 4 reported a fault. 6B20 Disk Unit K17 regulator fault DISKTRY DISKDRV The regulator that powers disk unit K17 reported a fault. BKSPCN 6B21 Disk Unit K18 regulator fault...
  • Page 113 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 6C00 Disk Unit 1 regulator fault DISKTRY BKSPCN A fault detection failure occurred for the regulator that powers disk unit 1 or F01. The regulator or the ac module/SPCN card can cause this fault. 6C01 Disk Unit 2 regulator fault DISKTRY...
  • Page 114 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 6C0C Disk Unit K5 regulator fault DISKTRY BKSPCN A fault detection failure occurred for the regulator that powers disk unit K5, located in slot 5 of the disk expansion unit. The regulator or the ac module/SPCN card can cause this fault.
  • Page 115 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 6C17 Device 2 regulator fault RMDEV BKSPCN A fault detection failure occurred for the regulator that powers device 2 or D02. The regulator or the ac module can cause this fault. 6C18 Disk Unit 9 regulator fault DISKTRY...
  • Page 116 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 6C24 Disk Unit K21 regulator fault DISKTRY BKSPCN A fault detection failure occurred for the regulator that powers disk unit K21. 6C25 Disk Unit K22 regulator fault DISKTRY BKSPCN A fault detection failure occurred for the regulator that powers disk unit...
  • Page 117 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 7101 Power supply failure PWRSPLY The ac power supply module reported a fault. One of the other power supplies may also cause this error. 7102 Power supply failure PWRSPLY ACMODUL Feature power supply 2 reported a fault.
  • Page 118 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 7405 Control Supply 5VSW Regulator Fault IDPART TWRCARD 7406 Control Supply 5VSW power off failure ACMODUL CTLPNL This failure must be corrected before removing powered VPDPART to BKSPCN avoid damage.
  • Page 119 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 7641 Air Moving Device missing error AIRMOVR TWRCARD A probelm was detected with an Air Moving Device which can be caused by an Air Moving Device not being installed. Install Air Moving Device if missing, replace if already installed.
  • Page 120 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 8202 Battery Power Unit 2 Failed 46G3890 Battery power unit 2 charging fault was detected. 8301 A Battery Power Unit 1 Failed 46G3890 Battery power unit 1 load test fault occurred. 8302 Battery Power Unit 2 Failed 46G3890...
  • Page 121 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 8610 Air Moving Device B01 Not Present AIRMOVR TWRCARD 8620 Air Moving Device B02 Not Present AIRMOVR TWRCARD 8810 Battery Power Unit missing BATRY 8811 Battery Charger Unit missing BATCHGR 8910 External Netfinity Server 3.3V fault...
  • Page 122 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 9025 SPCN Licensed Internal Code is not valid. The Licensed Internal Code in one of the frames is not valid. The code will be reloaded. No action required. This reference code is logged for error analysis only. 9026 Battery Power Unit is reporting a low charge.
  • Page 123 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 9034 Unsupported Packet Size The receiving node detected a packet exceeding 70 bytes. The frame can also return this code if a secondary node returns more than 10 bytes to a PAS command.
  • Page 124 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 90F0 A frame was dropped from the SPCN configuration. TWRCARD CBLALL A frame was dropped from the SPCN configuration. This is usually caused by a loss of ac power or a problem with the frame-to-frame cable. 90F1 A frame was added to the SPCN configuration.
  • Page 125 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 9113 Secondary SPCN node is reporting load damaged. TWRCARD The Licensed Internal Code for the secondary SPCN node is damaged. The reload failed because the code could not be found. 9114 Frame SPCN node is reporting load damaged.
  • Page 126 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 9234 Unsupported Packet Size status TWRCARD CTLPNL Unsupported Packet Size occurred during STF and Secondary Node SVCPROC Command processing. 9235 SPCN Secondary Node Timeout status TWRCARD AJDG301 An SPCN Secondary Node Timeout occurred during Command processing.
  • Page 127 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 9288 Configuration Error TWRCARD AJDG301 A configuration error was detected during System Frame processing. 9289 Invalid Packet Length for data sent. AJDG301 TWRCARD Invalid Packet Length occurred for data exchanged. A100 Battery Power Unit capacity test failure The battery power unit capacity test time exceeds the installed battery...
  • Page 128 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item C512 AC Module Failure ACMODUL SPCN serial port communications fault occurred. C600 AC Module Failure ACMODUL The AC module control supply failed to turn off. C601 AC Module Failure ACMODUL AC module bus voltage control test fault occurred.
  • Page 129 1xxx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item D101 A Battery Power Unit 1 Failed 86G8040 86G8020 Battery power unit 1 capacity test failed. D102 Battery Power Unit 2 Failed 86G8040 86G8020 Battery power unit 2 capacity test failed. D110 Battery Power Unit 1 and 2 Failed BATRY...

  • Page 130: System Power Control Network Failing Items

    1xxx System Power Control Network Failing Items Notes: 1. To determine the failing items, go to “Failing Items” on page 479. 2. To determine the associated part numbers, go to “Type, Model, and Part Number list” on page 885. 3. To determine the parts associated with symbolic FRUs, such as “ANYBUS”, or “DEVTERM”, go to “Symbolic FRUs”...

  • Page 131: (2105) Disk Unit Reference Codes

    1xxx Failing Item Description Document Description PWRSPLY Power Supply Problem Analysis; Symbolic FRU Isolation RMDEV Disk Unit or Removable Media Device Problem Analysis; Symbolic FRU Isolation SPNLCRD SPCN panel card Problem Analysis; Symbolic FRU Isolation SVCPROC Service Processor Card Problem Analysis; Symbolic FRU Isolation TWRCARD Card enclosure or backplane Problem Analysis;...

  • Page 132: Disk Unit Failing Items

    2105 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 34FF Format in progress The device indicated that a format is in progress. When the format is complete, the device should be useable. No action is required. This reference code is logged for information only.

  • Page 133: Workstation Adapter Failing Items

    2746 unit address portion of the card address is characters 1 through 8 of the bottom 16 character line of function 11 (Word 4). Card locations can be found using the 16 character address. See “SRC Address Formats” on page 936. 3.
  • Page 134 2748, 2763, 2778 4. The 673x is a read cache. Perform all actions required for 673x as a disk drive and logic card except where separate 673x cache instructions are provided. Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 3006 System bus error...
  • Page 135 2748, 2763, 2778 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 8130 IOA detected recoverable device bus error An error occurred on SCSI bus 0. No action is required. This reference code is logged for information only. 8131 IOA detected recoverable device bus error An error occurred on SCSI bus 1.
  • Page 136 2748, 2763, 2778 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 9020 to 9021 Array not functional due to present hardware configuration. SVCDOCS Perform “SDIOP-PIP20” on page 417. 9022 to 9024 Array not functional due to present hardware configuration. SVCDOCS Perform “SDIOP-PIP22”...

  • Page 137: Failing Items

    2748, 2763, 2778 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 9054 IOP resources not available due to previous problems. SVCDOCS Power off the system and remove all new or replacement disk units. IPL the system to DST. If you cannot perform a type A or B IPL, perform a type D IPL from removable media.
  • Page 138 2748, 2763, 2778 Failing Item Description Document Description BACKPLN Card Enclosure or Planar Board Problem Analysis; Symbolic FRU Isolation CACHBAT Cache battery pack Problem Analysis; Symbolic FRU Isolation DEVBPLN Device backplane Problem Analysis; Symbolic FRU Isolation DEVTERM Terminating plug Problem Analysis; Symbolic FRU Isolation I/O processor card Problem Analysis;...
  • Page 139 2749, 2767, 2768, 2842, 2843, 284B Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 2202 Removable media error during IPL FI00022 FI01105 3000 A permanent I/O processor failure occurred FI01101 MA_BRDG 3001 Not valid condition in I/O Processor Licensed Internal Code AJDGP01 The Licensed Internal Code found a condition that should not have occurred.
  • Page 140 2749, 2767, 2768, 2842, 2843, 284B Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 3102 I/O processor card detected interface error STORIOA FI01107 Error occurred on SCSI bus 2. FI01140 BACKPLN Perform “SDIOP-PIP13” on page 404. 3109 I/O processor timed out a device command FI01105...
  • Page 141 2749, 2767, 2768, 2842, 2843, 284B Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 6076 I/O processor card detected media error MEDIA AJDGP01 FI01105 6081 to 6083 I/O processor Licensed Internal Code error AJDGP01 6085 I/O processor Licensed Internal Code error AJDGP01 MA_BRDG 6200...
  • Page 142 2749, 2767, 2768, 2842, 2843, 284B Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 8141 IOA detected recoverable device error No action is required. This reference code is logged for information only. 8145 A recoverable I/O processor error occurred. STORIOA 8146 Disk device detected recoverable error...
  • Page 143 2749, 2767, 2768, 2842, 2843, 284B Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 9022 to 9024 Array not functional due to present hardware configuration. SVCDOCS Perform “SDIOP-PIP22” on page 421. 9025 Disk unit is not supported at its physical location. SVCDOCS Perform “SDIOP-PIP21”...

  • Page 144: Failing Items

    2749, 2767, 2768, 2842, 2843, 284B Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 9082 I/O processor card detected device error FI01105 STORIOA Perform “SDIOP-PIP16” on page 407. FI01140 BACKPLN FI01106 9090 Disk unit has been modified after the last known status. SVCDOCS Re-IPL the system.

  • Page 145: (2765, 2766) Reference Codes

    2749, 2767, 2768, 2842, 2843, 284B 3. To determine the parts associated with symbolic FRUs, such as “ANYBUS”, or “DEVTERM”, go to “Symbolic FRUs” on page 495. Failing Item Description Document Description AJDG301 Licensed Internal Code Service Functions; APAR or LICTR AJDGP01 I/O processor Licensed Internal Code Service Functions;...
  • Page 146 2765, 2766 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 3100 I/O processor card detected interface error FCINTF ANYFC FCIOA OPT_CLN 3120 I/O processor detected a port failure FCPORT FCIOA FCDEV OPT_CLN 3140 I/O Processor detected that a port is now operational This reference code and the 3120 reference code that occurred before it require no service action, since the port is now operational.

  • Page 147: Failing Items

    2765, 2766 Failing Items Notes: 1. To determine the failing items, go to “Failing Items” on page 479. 2. To determine the associated part numbers, go to “Type, Model, and Part Number list” on page 885. 3. To determine the parts associated with symbolic FRUs, such as “ANYBUS”, or “DEVTERM”, go to “Symbolic FRUs”...

  • Page 148: Failing Items

    283C, 283D, 283F Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item FFF4 Device backplane problem DEVBPLN STORIOA FI01140 FI01106 Failing Items Notes: 1. To determine the failing items, go to “Failing Items” on page 479. 2. To determine the associated part numbers, go to “Type, Model, and Part Number list”...
  • Page 149 3490 Does the IPL complete successfully? ↓ The problem has been corrected. This ends the procedure. 8. Obtain another copy of the tape. Repeat steps 6 and 7 using the new tape. If this does not correct the problem, continue with step 9. 9.
  • Page 150 3490 Reference Description/Action Perform all actions before exchanging Failing Item Code Failing Items 2009 Tape path dirty or read identification record error MHK0001 DHK0002 Clean the tape path using the cleaning procedures in the 3490 Magnetic Tape Subsystem Operator’s Guide, GA32-0124. Use the 3490 Tape Unit service information to continue analyzing the problem.
  • Page 151 3490 Reference Description/Action Perform all actions before exchanging Failing Item Code Failing Items 9100 Interface error detected by I/O processor or by tape unit FI00851 FI00856 Before exchanging any parts, do the following: 05H3834 EXTSCSI 1. Ensure that an interposer is connected between the I/O 61G8324 processor and the SCSI cable.
  • Page 152 3490 Reference Description/Action Perform all actions before exchanging Failing Item Code Failing Items 9320 Tape device Licensed Internal Code failure FI00851 Do the following: 1. Take a dump of the tape device Licensed Internal Code (see the 3490 Tape Drive service information). 2.
  • Page 153 3490 Reference Description/Action Perform all actions before exchanging Failing Item Code Failing Items 9900 Licensed Internal Code for tape unit was not upgraded The I/O processor loading of Licensed Internal Code (LIC) to the programmable tape unit was not completed. The tape unit will continue to operate with the previous LIC.

  • Page 154: Tape Unit Failing Items

    3490 Tape Unit Failing Items Notes: 1. To determine the failing items, go to “Failing Items” on page 479. 2. To determine the associated part numbers, go to “Type, Model, and Part Number list” on page 885. 3. To determine the parts associated with symbolic FRUs, such as “ANYBUS”, or “DEVTERM”, go to “Symbolic FRUs”...
  • Page 155 3494 Notes: 1. If the failing item is a failing item (FI) code, go to “Failing Items” on page 479 to determine which part number associated with the FI code is failing. 2. If the failing item is a type number, go to “Type, Model, and Part Number list” on page 885 to determine the part number.

  • Page 156: Tape Library Failing Items

    “DEVTERM”, go to “Symbolic FRUs” on page 495. Failing Item Description Document Description 3494 Library device IBM 3494 Maintenance Information, SA37-0270 DHADEVC 3490 Control Unit Licensed Internal Code Refer to I/O device service information DHALIBC 3494 Library Manager Licensed Internal Code...
  • Page 157 3570 13. See the “Start” section of the 3570 service information. Notes: 1. If the failing item is a failing item (FI) code, go to “Failing Items” on page 479 to determine which part number associated with the FI code is failing. 2.
  • Page 158 3570 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 9201 Tape unit command timeout DHZDEV FI00131 Before exchanging any parts, do the following: 05H3834 EXTSCSI 1. Ensure that the device is powered on. 61G8324 2. Ensure that an interposer is connected between the I/O processor and the SCSI cable.
  • Page 159 3570 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 9320 Tape device Licensed Internal Code failure FI00130 DHZDEV Perform the following: 1. Take a dump of the tape unit Licensed Internal Code (see the 3570 Tape Unit service information).

  • Page 160: Tape Unit Failing Items

    “DEVTERM”, go to “Symbolic FRUs” on page 495. Failing Item Description Document Description 05H3834 Interposer IBM 3570 Tape Drive Service Guide 61G8324 Terminating plug IBM 3570 Tape Drive Service Guide ANYFC Any Fibre Channel device Problem Analysis; Symbolic FRU Isolation...
  • Page 161 3590 7. Start a type D IPL from the system unit control panel. 8. Does the IPL complete successfully? ↓ The problem has been corrected. This ends the procedure. 9. Obtain another copy of the tape. Repeat steps 6 and 7 using the new tape. If this does not correct the problem, continue with step 10.
  • Page 162 3590 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 9101 Fibre Channel interface error detected FCIOA FCDEV If the attached device is an external device, do the following before FCCABLE exchanging any parts: 1. Ensure that the Fibre Channel cable is correctly connected to the ports. 2.
  • Page 163 3590 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 9211 Gateway device detected a bus protocol error FCGATE FCIOA Use the gateway device service documentation to analyze the problem. FI00851 ANYFC FCCABLE EXTSCSI 61G8324 9300 Tape unit failure FI00851 9301 Tape device failure, redundancy lost...

  • Page 164: Tape Unit Failing Items

    “DEVTERM”, go to “Symbolic FRUs” on page 495. Failing Item Description Document Description 05H3834 Interposer IBM 3590 Tape Drive Service Guide 61G8324 Terminating plug IBM 3590 Tape Drive Service Guide ANYFC Any Fibre Channel device Problem Analysis; Symbolic FRU Isolation...

  • Page 165: (432X, 660X, 671X, 673X) Disk Unit Reference Codes

    432x, 660x, 671x, 673x (432x, 660x, 671x, 673x) Disk Unit Reference Codes 1. If the error is reported on the control panel, the unit reference code is characters 5 through 8 of the top 16 character line of function 11. If the error is reported on the console, the unit reference code is the 4 rightmost characters of word 1.
  • Page 166 432x, 660x, 671x, 673x Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 3100 Tape/CD or disk bus interface error occurred FI01112 DISKDRV Perform “DU-PIP3” on page 328. FI01106 DISKTRY FI01141 FI01140 BACKPLN DEVTERM 3109 IOP timed out a disk command DISKDRV FI01112 FI01106...

  • Page 167: Disk Unit Failing Items

    432x, 660x, 671x, 673x Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item FFF4 Disk device problem DISKDRV FI01112 FFF5 Disk sector read error DISKDRV A disk unit service action is recommended only if the Service Action Log contains an entry for this reference code.

  • Page 168: (632X, 6330) Optical Storage Unit Reference Codes

    432x, 660x, 671x, 673x Failing Item Description Document Description STORIOA Storage I/O adapter Problem Analysis; Symbolic FRU Isolation SVCDOCS Customer engineer directed to system problem Problem Analysis; Symbolic FRU Isolation analysis (632x, 6330) Optical Storage Unit Reference Codes An optical storage unit failure occurred. Notes: 1.
  • Page 169 632x, 6330 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item C100 SCSI bus command error occurred FI00870 FI01106 FI01112 MMVMEDA FI01140 FI01141 DEVTERM CDTRAY C110 SCSI command timeout occurred FI00870 FI01106 FI01112 MMVMEDA FI01140 FI01141 DEVTERM CDTRAY C210 Unexpected device condition recovered...

  • Page 170: Optical Storage Unit Failing Items

    632x, 6330 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item CFF6 Device recovered from error after retries The device successfully recovered from a temporary error. No action is required. This reference code is logged for information only. CFF7 Recovered device error The device successfully recovered from a temporary error.
  • Page 171 63A0 ↓ Use the on-line problem analysis procedures to isolate the problem. Use the WRKPRB (Work with Problem) command to determine if a recent problem was entered in the problem log, or use the VFYTAP (Verify Tape) command to run verification tests. 3.
  • Page 172 63A0 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 9102 Gateway device detected a SCSI interface error FI00871 FCGATE Use the gateway device service documentation to analyze the problem. FI00872 DEVTERM 9200 I/O processor addressed the tape unit; no response FI00871 FI01112 If the attached device is an external device, do the following before...
  • Page 173 63A0 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 9302 Tape device failure or media error MH7TMED FI00871 The tape unit detected a failure that may be caused by a hardware failure or a media error. Refer to the tape unit service information for possible information on diagnositic tests that can be run to isolate between hardware and media failures.

  • Page 174: Tape Unit Failing Items

    Problem Analysis; Symbolic FRU Isolation FCDEV Fibre Channel device Problem Analysis; Symbolic FRU Isolation FCGATE Gateway device IBM SAN Data Gateway Service Guide FCIOA Fibre Channel IOA Problem Analysis; Symbolic FRU Isolation MH7TMED Defective removable media Magnetic tape subsystem service information...

  • Page 175: Workstation Adapter Console Failing Items

    6A59 2. If the failing item is a type number, go to “Type, Model, and Part Number list” on page 885 to determine the part number. 3. If the failing item is a symbolic FRU, go to “Symbolic FRUs” on page 495 to determine the part number.

  • Page 176: (7208) Tape Drive Reference Codes

    VFYTAP (Verify Tape) command to run verification tests. 3. Clean the recording head in the tape unit. Use the correct IBM Cleaning Cartridge Kit: v In Canada, the United States, and all other countries use part 16G8467.
  • Page 177 2. Switch off power to the tape unit. 3. Switch on power to the tape unit. 4. Clean the recording head in the tape unit. Use the IBM Cleaning Cartridge Kit (part 21F8593). 5. Use a new data cartridge if saving data.
  • Page 178 2. Switch off power to the tape unit. 3. Switch on power to the tape unit. 4. Clean the recording head in the tape unit. Use the IBM Cleaning Cartridge Kit (part 21F8593). 5. Use a new data cartridge if saving data.
  • Page 179 1. Switch off power to the tape unit. 2. Switch on power to the tape unit. 3. Clean the recording head in the tape unit. Use the IBM Cleaning Cartridge Kit (part 21F8593). 4. Visually inspect the data cartridge. If it is damaged, discard it.

  • Page 180: Model 002 Tape Drive Failing Items

    7208 Model 002 Tape Drive Failing Items Notes: 1. To determine the failing items, go to “Failing Items” on page 479. 2. To determine the associated part numbers, go to “Type, Model, and Part Number list” on page 885. 3. To determine the parts associated with symbolic FRUs, such as “ANYBUS”, or “DEVTERM”, go to “Symbolic FRUs”...
  • Page 181 7208 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 030B Tape unit detected a read error on the tape medium ML2TMED 46G2227 Read (or write) errors may be caused by: 46G3934 v Poor or damaged tape 42F7300 v Dirty read/write heads v Damaged data cartridges...
  • Page 182 7208 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 0395 to 0397, 039D Tape unit detected a write error on tape medium ML2TMED to 039F 46G2227 Perform the Action for reference code 030B. 03AE, 03B0 Tape unit detected a read or write error on tape medium ML2TMED 46G2227 Perform the Action for reference code 030B.
  • Page 183 7208 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 3100 Interface error detected by I/O processor or by tape unit 46G2227 FI00141 The IOP or the device detected a permanent error on the interface to the FI00830 system.
  • Page 184 7208 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 9202 Tape unit failed after Licensed Internal Code was loaded 46G2227 46G3934 Before exchanging any parts, do the following: FI00830 FI00131 1. Ensure that the device is powered on. 46G2599 2.
  • Page 185 The attached device is operational and working in the asynchronous mode of data transfer. The IBM tape unit uses the synchronous mode of data transfer; if the attached device is an IBM tape unit, exchange the tape unit. Chapter 2. Unit Reference Codes...

  • Page 186: Model 012 Tape Drive Failing Items

    7208 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item FFFE Tape unit detected a read error on the tape medium ML2TMED 46G2227 Perform the Action for reference code 030B. 46G3934 42F7300 FFFF Tape unit detected a write error on tape medium ML2TMED 46G2227 Perform the Action for reference code 030B.

  • Page 187: (9427) Tape Unit Reference Codes

    9348 1. Verify that the 9348 Tape Unit is powered on. 2. Verify that the interface cable connections are correct for each 9348 Tape Unit. 3. Clean the tape path as described in the 9348 Tape Unit Service Information 4. Load the first tape. 5.
  • Page 188 9427 Reference Description/Action Perform all actions before exchanging Failing Item Code Failing Items 03xx Tape unit detected a read error on the tape medium Read (or write) errors may be caused by: v Poor or damaged tape v Dirty read/write heads v Damaged data cartridges v Using a data cartridge previously recorded in a format or density that is not correct...
  • Page 189 9427 Reference Description/Action Perform all actions before exchanging Failing Item Code Failing Items 9200 I/O processor addressed the tape unit; no response 86G9251 86G9274 Before exchanging any parts, do the following: 86G9254 FI00131 1. Ensure that the device is powered on. EXTSCSI 2.
  • Page 190 9427 Reference Description/Action Perform all actions before exchanging Failing Item Code Failing Items 9302 Tape device failure or media error MLYTMED 86G9251 The tape unit detected a failure that may be caused by a hardware failure or a media error. Refer to the tape unit service information for possible information on diagnostic tests that can be run to isolate between hardware and media failures.
  • Page 191 9427 Reference Description/Action Perform all actions before exchanging Failing Item Code Failing Items 9899 Problem analysis completed, the problem has been ULYFIXD corrected. This reference code is used for ending Online Problem Analysis when no problem was found or the problem was corrected.

  • Page 192: Tape Unit Failing Items

    The attached device is operational and working in the asynchronous mode of data tranfer. The IBM tape unit uses the synchronous mode of data transfer; if the attached device is an IBM tape unit, exchange the tape unit. FFFE Tape unit detected a read error on the tape medium...

  • Page 193: (A1Xx, B1Xx) Service Processor Reference Codes

    Some system service operations have been suspended and the system should be scheduled for power down as soon as possible. Perform a system IPL. If no PTFs are available to fix this problem, send the Service processor dump in to IBM. 1370, 1380 Service processor card failure...
  • Page 194 A1xx, B1xx Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 4604 Any device attached to Bus 1 or the Load Source IOP IPLINTF 4605 Problem with load source device media LSMEDIA 4606 Problem detected with control panel CTLPNL 4607 Alternate load source device (tape/optical)
  • Page 195 A1xx, B1xx Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 4691 to 4697 Service processor Licensed Internal Code AJDGP01 Perform INT-PIP24. 4698 Operator/User Error OPUSR 4699 Service processor Licensed Internal Code AJDGP01 Perform INT-PIP24. 469A Service processor Licensed Internal Code AJDGP01 AJDG301...

  • Page 196: Service Processor Failing Items

    A1xx, B1xx Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 8FF1 System down, condition reported Service Processor Failing Items Notes: 1. To determine the failing items, go to “Failing Items” on page 479. 2. To determine the associated part numbers, go to “Type, Model, and Part Number list”...

  • Page 197: (A6Xx) Lic Reference Codes

    1. The service representative should have the user see “Problem Handling Tables and Procedures” in the Information Center at http://www.ibm.com/eserver/iseries/infocenter for the descriptions and actions indicated by these reference codes. For additional help, the user should contact their next level of support.
  • Page 198 B003 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 2340 Data-set-ready changed to not active; for information only FI00704 CNGTHRS FI00701 FI00719 3200 Clear-to-send state changed; error limit per 256 reached FI00704 CNGTHRS FI00701 FI00719 3201 Data-set-ready state changed;...
  • Page 199 B003 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 4202 Received storage overrun; error limit per 256 reached FI00730 CNGTHRS 4203 Incorrect stop bit; error limit per 256 reached GNGLINK CNGLBPS CNGTHRS 4204 Receive-time-out error; error limit per 256 reached CNGTHRS GNGLINK 4205...
  • Page 200 B003 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 450B to 450C Wrong configuration value sent by Licensed Internal Code AJDG301 FI00730 450D Wrong configuration value sent by Licensed Internal Code CNGPRTY CNGBCHR FI00730 AJDG301 450E Wrong configuration value sent by Licensed Internal Code AJDG301 FI00730...
  • Page 201 B003 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 5513 Wrong configuration value sent by Licensed Internal Code AJDG301 CNGEORT FI00730 5514 Wrong configuration value sent by Licensed Internal Code AJDG301 FI00730 5515 Wrong configuration value sent by Licensed Internal Code AJDG301 CNGFLOC FI00730...
  • Page 202 B003 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 5A58 Time-out; data-set-ready not received FI00701 FI00704 FI00719 AJDG301 5C68 Procedure error in Licensed Internal Code AJDG301 FI00730 5E00 Wrong or no external communications cable installed FI00701 CNGASPT CNGSLPT FI00719...

  • Page 203: Asynchronous Communications Failing Items

    B003 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 7C03 Resource or storage not available CNGLOAD FI00730 CNGDTRT CNGECHO CNGEORT CNGPRTY 7C04 Wrong internal routing information FI00730 7C05, 7C09 Error in I/O card Licensed Internal Code FI00730 8011 IOP activation failed.

  • Page 204: (B006) Common Licensed Internal Code Reference Codes

    B003 Failing Item Description Document Description CNGLOAD System processor workload heavy Communications Configuration CNGMAXI MAXBUFFER value in CRTLINASC command Communications Configuration CNGMCFL DUPLEX, CNN, MODEMRATE values in Communications Configuration CRTLINASC command CNGPRTY PARITY value in CRTLINASC command Communications Configuration CNGRMTA RMTANSTMR value in CRTLINASC command Communications Configuration CNGSLPT...
  • Page 205 B006 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 1205 to 1206 I/O processor card or Licensed Internal Code error AJEQU00 FI00131 A microprocessor exception occurred on the I/O processor. FI00132 1207 I/O processor resource not available AJEQU00 AJDG301 The Licensed Internal Code could not allocate memory resources on the...
  • Page 206 B006 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 1308 Not valid condition in I/O Processor Licensed Internal Code AJDGP01 AJDG301 The Licensed Internal Code found a condition that should not have FI00131 occurred. 1309 I/O processor was not ready for interrupt that occurred AJDGP01 FI00131 FI00132...
  • Page 207 B006 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 1407 Service processor Licensed Internal Code failed AJDGP01 SVCPROC The Licensed Internal Code could not allocate resources on the Service AJDG301 processor. 1408 Service processor Licensed Internal Code failed AJDGP01 AJDG301 SVCPROC...

  • Page 208: Common Licensed Internal Code Failing Items

    B006 Common Licensed Internal Code Failing Items Notes: 1. To determine the failing items, go to “Failing Items” on page 479. 2. To determine the associated part numbers, go to “Type, Model, and Part Number list” on page 885. 3. To determine the parts associated with symbolic FRUs, such as “ANYBUS”, or “DEVTERM”, go to “Symbolic FRUs”...
  • Page 209 B070 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 0003 WS IOP detected parity error from device FI00602 FI00601 Is the problem intermittent? GAU7777 FI00610 ↓ Perform the following procedures in “Intermittent Problem Isolation Procedures” on page 332: 1.
  • Page 210 B070 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 0009 WS IOP detected wrong device response to start command FI00601 FI00610 Perform “TWSC-PIP1” on page 465. 0020 Device detected wrong command or device ID from WS IOP FI00601 AJLYD01 Perform “TWSC-PIP1”...
  • Page 211 B070 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 0103 WS IOP detected parity error from device FI00602 FI00601 Is the problem intermittent? GAU7777 FI00610 ↓ Perform the following procedures: 1. “INT-PIP5 External Noise on Twinaxial Cables” on page 333 2.
  • Page 212 B070 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 0109 WS IOP detected wrong device response to start command FI00601 FI00610 Perform “TWSC-PIP1” on page 465. 0111 WS IOP detected wrong keyboard scan code from display FI00601 AJLYD01 Perform “TWSC-PIP1”...
  • Page 213 B070 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 0183 WS IOP detected wrong display size value FI00601 Perform “TWSC-PIP1” on page 465. 0184 WS IOP detected wrong keyboard identification FI00601 Verify that the correct keyboard is attached correctly to the workstation. If the correct keyboard is attached correctly to the workstation, perform “TWSC-PIP1”...
  • Page 214 B070 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 0204 Device detected parity error from WS IOP FI00602 FI00604 Is the problem intermittent? GAU7777 FI00610 ↓ Perform the following procedures: 1. “INT-PIP5 External Noise on Twinaxial Cables” on page 333 2.
  • Page 215 B070 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 0221 Device detected not valid value from WS IOP FI00604 AJLYD01 FI00610 0222 Device detected storage or data overrun FI00604 AJLYD01 FI00610 0223 WS IOP detected start command to printer was lost FI00604 FI00602 FI00610...

  • Page 216: Failing Items

    B070 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item D023 WS IOP detected errors on some, but not all cables FI00602 FI00601 Perform “TWSC-PIP1” on page 465. FI00610 E000 WS IOP or IOA error during working operation AJLYD01 FI00610 F000...
  • Page 217 B075 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 0101 WS IOP detected error when transmitting data FI00601 GXC7777 Perform “WSAC-PIP1” on page 477. FI00631 FI00730 0103 WS IOP detected parity error from device FI00601 GXC7777 Perform “WSAC-PIP1”...
  • Page 218 B075 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 0149 WS IOP detected wrong request or response from device FI00601 FI00730 Perform “WSAC-PIP1” on page 477. 0190 WS IOP detected no status change from device FI00601 GXC7777 Perform “WSAC-PIP1”...
  • Page 219 B075 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 5002 Procedure error in Licensed Internal Code CXCTEMP AJDG301 Procedure error in machine instructions 5006 Procedure error in Licensed Internal Code AJDG301 5007 Procedure error in Licensed Internal Code AJDG301 CXCMSTA 5009...

  • Page 220: Workstation Adapter Console Failing Items

    B075 Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 5715 Remote equipment did not respond causing an idle-time-out GXCLINK CXCRPTO FI00701 FI00704 CXCMRTY FI00705 CXCENCD FI00700 CXCDTAR FI00719 5718 Retry limit reached for sending frames to remote equipment GXCLINK FI00705 FI00704...

  • Page 221: (B2Xx) Logical Partition Reference Codes

    B075 Failing Item Description Document Description AJDG301 Licensed Internal Code Service Functions; APAR or LICTR AJLAG01 I/O adapter Licensed Internal Code Service Functions; APAR or LICTR CXCBUSY Too many communications lines in use Communications Configuration CXCCONF Configuration or OS/400 licensed program Communications Configuration CXCCPTO CNNPOLLTMR value in CRTLINSDLC...
  • Page 222 B2xx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 1210 A problem occurred during the IPL of a secondary partition FI00580 The partition ID is characters 3 and 4 of the B2xx reference code in word 1 of the SRC.
  • Page 223 B2xx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 1310 A problem occurred during the IPL of a secondary partition LPARCFG The partition ID is characters 3 and 4 of the B2xx reference code in word 1 of the SRC.
  • Page 224 B2xx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 3123 A problem occurred during the IPL of a secondary partition LPARSUP The partition ID is characters 3 and 4 of the B2xx reference code in word 1 of the SRC.
  • Page 225 B2xx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 4310 A problem occurred during the IPL of a secondary partition FI00099 The partition ID is characters 3 and 4 of the B2xx reference code in word 1 of the SRC.
  • Page 226 B2xx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 5115 Problem detected during main storage dump LPARSUP The partition ID is characters 3 and 4 of the B2xx reference code in word 1 of the SRC. There was an error reading the secondary partition’s main storage dump from the secondary partition’s load-source into the Primary partition’s main storage.
  • Page 227 B2xx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 6110 A problem occurred during the IPL of a secondary partition FI00098 The partition ID is characters 3 and 4 of the B2xx reference code in word 1 of the SRC.
  • Page 228 B2xx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item 7115 A problem occurred during the IPL of a secondary partition FI00099 LPARSUP The partition ID is characters 3 and 4 of the B2xx reference code in word 1 of the SRC.

  • Page 229: (B2Xx) Logical Partition Failing Items

    B2xx Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item F000 A problem occurred during the IPL of a secondary partition LPARSUP The partition ID is characters 3 and 4 of the B2xx reference code in word 1 of the SRC.
  • Page 230 B437 Collect data from Functions 11, 12, and 13 of the system panel, or words 1 through 9 from the Main Store Dump (MSD) screen. This SRC, beginning with ″B4″, may contain up to five FRUs. Eight characters of this data represent a single FRU. The FRU characters have two parts: a unit reference code, and a type number.
  • Page 231 B437 9 - DATA0019 The first part of the FRU information is the unit reference code. Find the reference codes in the table below to determine the Priority and Location of the failing items. See “Locations and Addresses” on page 705 for the physical mapping of the information in the Location column.
  • Page 232 B437 Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 420D System Sub-Card(s) CCIN 420E System Sub-Card(s) CCIN M02-A, C, E, G 420F System Sub-Card(s) CCIN M02-B, D, F, H 4211 System Sub-Card(s) CCIN M02-J 4212 System Sub-Card(s) CCIN M02-K...
  • Page 233 B437 Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 4500 System Card(s) or BackPlane CCIN 4501 System Sub-Card(s) CCIN M05-A 4502 System Sub-Card(s) CCIN M05-B 4503 System Sub-Card(s) CCIN M05-C 4504 System Sub-Card(s) CCIN M05-D 4505 System Sub-Card(s) CCIN...
  • Page 234 B437 Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 4537 System Sub-Card(s) CCIN M05-7 4538 System Sub-Card(s) CCIN M05-8 453D System Sub-Card(s) CCIN 453E System Sub-Card(s) CCIN M05-1, 3, 5, 7 453F System Sub-Card(s) CCIN M05-2, 4, 6, 8 45FF System Sub-Card(s)
  • Page 235 B437 Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 73FF Bus expansion card FI00015 S07, S09, S10 7401 System Card(s) or BackPlane FI00017 7402 Bus expansion card FI00017 7404 Optical link on Bus Expansion Adapter card failed FI00017 E01A 7405...
  • Page 236 B437 Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 8216 System Sub-Card(s) CCIN M02-P 8217 System Sub-Card(s) CCIN M02-Q 8218 System Sub-Card(s) CCIN M02-R 821D System Sub-Card(s) CCIN 821E System Sub-Card(s) CCIN M02-J, L, N, Q 821F System Sub-Card(s) CCIN...
  • Page 237 B437 Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 8508 System Sub-Card(s) CCIN M05-H 850D System Sub-Card(s) CCIN 850E System Sub-Card(s) CCIN M05-A, C, E, G 850F System Sub-Card(s) CCIN M05-B, D, F, H 8511 System Sub-Card(s) CCIN M05-J...
  • Page 238 B437 Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 8601 System Card(s) or BackPlane CCIN M06A B101 System bus error RIOPORT M06-INT B102 System bus error RIOPORT M06-A1 B103 System bus error RIOPORT M06-B0 B104 System bus error RIOPORT M06-B1...
  • Page 239 B437 Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items B40A Optical link on Bus Expansion Adapter card failed FI00017 S07B B40B Optical link on Bus Expansion Adapter card failed FI00017 S07C B40C Optical link on Bus Expansion Adapter card failed FI00017 E01A, B, C B40D...
  • Page 240 B437 Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items C223 System Sub-Card(s) CCIN M02-U C224 System Sub-Card(s) CCIN M02-V C225 System Sub-Card(s) CCIN M02-W C226 System Sub-Card(s) CCIN M02-X C227 System Sub-Card(s) CCIN M02-Y C228 System Sub-Card(s) CCIN M02-Z...
  • Page 241 B437 Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items C515 System Sub-Card(s) CCIN M05-N C516 System Sub-Card(s) CCIN M05-P C517 System Sub-Card(s) CCIN M05-Q C518 System Sub-Card(s) CCIN M05-R C51D System Sub-Card(s) CCIN C51E System Sub-Card(s) CCIN M05-J, L, N, Q C51F...
  • Page 242 B437 Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items F108 System bus error RIOPORT M06-D1 F140 System bus error RIOPORT M06-INT, A1, B0, B1 F141 System bus error RIOPORT M06-C0, C1, D0, D1 F201 Bus expansion card MUMIOCD F280 Bus expansion card...

  • Page 243: Model 830 And Sb2 System Processor Failing Items

    B437 Model 830 and SB2 System Processor Failing Items Failing Item Description Document Description AJDG301 Licensed Internal Code error Service Functions; APAR or LICTR AJDGP01 Service processor Licensed Internal Code Service Functions; APAR or LICTR ANYMEM System Sub-Card(s) Problem Analysis; Symbolic FRU Isolation ANYMEMX System Sub-Card(s) Problem Analysis;...
  • Page 244 B467 PANEL FUNC 11: B467____ 5200245E 81009300 00000000 PANEL FUNC 12: xxxxxxxx xxxxxxxx 319725AA 00000000 PANEL FUNC 13: xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx Characters Description / Meaning Length 5200 FRU 1 - Ref Code = 5200 4 Characters 245E FRU 1 - Type = 245E 4 Characters 8100 FRU 2 - Ref Code = 8100...
  • Page 245 B467 Reference Priority Description Failing Item Location Code 4001 Mandatory System Card(s) or BackPlane CCIN 4002 Mandatory Control panel CTLPNL 4003 Mandatory System Card(s) or BackPlane ANYPROC M05, M06, M16, M18 4004 Mandatory System Sub-Card(s) CTLPNCD N02-A 4005 Mandatory System Sub-Card(s) CTLPNCD N02-B 4009...
  • Page 246 B467 Reference Priority Description Failing Item Location Code 5700 Mandatory System Card(s) or BackPlane CCIN 5800 Mandatory System Card(s) or BackPlane CCIN 7101 Mandatory System bus error RIOPORT M17-A0 7102 Mandatory System bus error RIOPORT M17-A1 7103 Mandatory System bus error RIOPORT M17-B0 7104...
  • Page 247 B467 Reference Priority Description Failing Item Location Code 7308 Mandatory Optical link on Bus Expansion Adapter card FI00017 S07B failed 7309 Mandatory Optical link on Bus Expansion Adapter card FI00017 S07A failed 730A Mandatory Optical link on Bus Expansion Adapter card FI00017 S07A, B, C failed...
  • Page 248 B467 Reference Priority Description Failing Item Location Code 8800 High System Card(s) or BackPlane CCIN 8900 High System Card(s) or BackPlane CCIN 8A00 High System Card(s) or BackPlane CCIN 8B00 High System Card(s) or BackPlane CCIN 8C00 High System Card(s) or BackPlane CCIN 8D00 High...
  • Page 249 B467 Reference Priority Description Failing Item Location Code B201 High Bus expansion card MUMIOCD B280 High Bus expansion card MUMIOCD B281 High System bus error RIOPORT C08-A0 B282 High System bus error RIOPORT C08-A1 B283 High System bus error RIOPORT C08-A0, A1 B301 High...
  • Page 250 B467 Reference Priority Description Failing Item Location Code C00C System Card(s) or BackPlane CCIN M08, M09, M10, M11 C00D System Card(s) or BackPlane CCIN M12, M13, M14, M15 C0A0 Service processor Licensed Internal Code AJDGP01 C0A1 Licensed Internal Code error AJDG301 C0A2 Service processor Licensed Internal Code...
  • Page 251 B467 Reference Priority Description Failing Item Location Code F109 System bus error RIOPORT M17-E0 F10A System bus error RIOPORT M17-E1 F10B System bus error RIOPORT M17-F0 F10C System bus error RIOPORT M17-F1 F10D System bus error RIOPORT M17-G0 F10E System bus error RIOPORT M17-G1 F10F...

  • Page 252: Model 840 And Sb3 System Processor Failing Items

    B467 Reference Priority Description Failing Item Location Code F30E Optical link on Bus Expansion Adapter card FI00017 S10A failed F30F Optical link on Bus Expansion Adapter card FI00017 S10A, B, C failed F3FF Bus expansion card FI00015 S07, S09, S10 Model 840 and SB3 System Processor Failing Items Failing Item Description...

  • Page 253: (B6Xx) Lic Reference Codes

    B4FF a. Exchange HSL I/O bridge card in location C08. To determine the CCIN, part number and removal and installation procedure, locate card position C08 and FRU name ″HSL I/O bridge card″ from the following: v For Model 830, SB2 see Table 41 on page 710. v For Model 840, SB3 see Table 42 on page 720.
  • Page 254 B6xx (including A6xx) What You Should Do 11 A6xx xxxx Licensed Internal Code intervention is needed. 1. Look at characters 5 through 8 of the top 16 character line of function 11 (4 rightmost characters of word 1). These 4 characters are the unit reference code. 2.
  • Page 255 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 0103 Main storage dump must be copied for service. Perform “LIC-PIP1” on page 342. 0104 Terminate Immediate reference code is bad AJDG301 Perform “LIC-PIP8” on page 349. 0105 More than one request to terminate the system was issued AJDG301...
  • Page 256 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 0308 LIC exception code detected a problem AJDG301 Component Specific Exception Handler recursion is detected in an OS/400 process. Perform “LIC-PIP8” on page 349. 0317 Traceback for code not found AJDG301...
  • Page 257 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 0413 Rebuild of recovery object index failed AJDG301 Perform “LIC-PIP8” on page 349. 0414 Install of operating system failed on read from media FI00300 Perform “LIC-PIP8”...
  • Page 258 Reinstall the Licensed Internal Code using “Licensed Internal Code Install and Restore” in the iSeries Service Functions information. For more information, contact IBM Service Support. 0901 The LinkLoader has found its bad flag ON This reference code is usually the result of a system termination while the LinkLoader is performing its work.
  • Page 259 Look at the Product Activity Log entry, and find the value at offset x’000180’. If the value equals x’00000122’, the error was caused by too much processor memory being installed. For more information, contact IBM Service Support. 3000 Logical partition service function Main Storage Dump.
  • Page 260 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 4402 Missing DASD units. Copy the current main storage dump to media. Then exit the Main Storage Dump Manager. For more information on how to perform a Main Storage Dump, refer to iSeries Service Functions information (see ″Copying a Main Storage Dump″...
  • Page 261 5 consecutive times. Contact your service provider. 4745 Processor Capacity card replaced on activated POD system. Contact IBM Support to order a replacement Processor On Demand activation code. 4747 1 hour left in POD 14 day Trial Activation Period.
  • Page 262 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 5001 DST received no response from a work station controller FI00380 AJDG301 The workstation I/O processor for the system or partition console did not respond. If the system uses an iSeries Operations Console, perform “Operations Console-PIP1”...
  • Page 263 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 5083 IPL service function ended abnormally AJDG301 UG3USR1 A service program lost contact with the system console. Perform “TWSC-PIP1” on page 465. 5090 System startup failed in unattended IPL mode FI00580 FI00500 Perform the following:...
  • Page 264 FI01112 FI01107 512D An IOP dump was initiated Copy the IOP dump entry and any related entries from the Product Activity Log to suitable media, and give to an IBM service representative. 512E System LIC program exception occurred AJDG301 FI00130 The system was in a D IPL mode when the problem was detected.
  • Page 265 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 5275 The system issued a reset/reload to the IOP. System Licensed Internal Code detected that an IOP Reset/Reload has occurred, and that the IOP sucessfully recovered.
  • Page 266 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 5312 System LIC program exception occurred LPAR configuration data informational error. The LPAR configuration data was found to be or inconsistent on a secondary partition’s load source. The data was automatically updated to the current system level.
  • Page 267 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 5350 Secondary partition software release not supported. The logical partition software version is outside the supported release delta. Check the Release Delta from the Primary partition ″Display Partition Release Level″...
  • Page 268 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 6905 Optical bus failed FI00065 LBUSADP An optical bus is inoperative due to a stuck line or an invalid AJDG301 bus command. Any bus-related hardware may have failed. Perform “BUS-PIP1”...
  • Page 269 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 6908 High Speed Link (HSL) I/O bridge failure SIIOADP OPT_CLN LIC data in the I/O bus vpd could not be accessed. The I/O Bus identified in the SRC may not have become operational. For this reference code the failing item list presented in the ″Service Action Log″...
  • Page 270 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 6944 Missing or failed I/O processor cards FI00317 FI00316 A system bus appears to be empty. If the bus is not empty, two AJDG301 I/O processors in consecutive slots may be missing or broken.
  • Page 271 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 6962 to 6963 Multi-adapter bridge card slot error, do not use card slot SLOTERR MASBUS Power control failure, do not use slot. The card location is not available for use. The Failing Item with the card slot error is in the Failing Item list for this reference code.
  • Page 272 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 6967 Multi-adapter bridge configuration change or error MABRCFG I/O adapter unavailable due to moved I/O processor card. The I/O adapter specified in word 7 of the SRC is not available.
  • Page 273 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 6970 High Speed Link (HSL) resource failure SI_PHB PRI_PCI A system PCI bus failure was detected. Word 7 of the SRC MA_BRDG contains the bus number. PIOCARD OPT_CLN This error is most likely in the hardware that makes up the PCI...
  • Page 274 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 6972 High Speed Link (HSL) resource failure MA_BRDG Multi-adapter Bridge (MaB) failure detected. For this reference code the failing item list presented in the ″Service Action Log″...
  • Page 275 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 6980 Network Interface Controller (NIC) resource failure SICNTRL OPT_CLN The FRU list displayed in the Service Action Log (SAL) may vary from the failing item list given in this document. Use the FRU list in the SAL if the SAL is available to you.
  • Page 276 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 6982 High Speed Link (HSL) connection failure SIIOADP SICNTRL Connection failure between HSL links. A B600 6984 SRC may SIRGCBL also appear in the SAL. Both SRCs are reporting the same OPT_CLN failure.
  • Page 277 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 6984 High Speed Link (HSL) loop status message. An HSL I/O loop has switched to its alternate path. This is an informational SRC only. Word 7 of the SRC contains the loop number in the leftmost 4 digits.
  • Page 278 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 6985 High Speed Link (HSL) loop status message. SIRSTAT -OR- If this SRC is not in Service Action Log (SAL) then it is SIIOADP informational.
  • Page 279 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 6986 System bus error TWRCARD CBLALL During IPL, system LIC detected an HSL I/O bridge that was already initialized. The bridge should have been in a flushed and unintialized state after powering on.
  • Page 280 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 69C1 A failure occurred on another system FI01040 FI00206 Perform “BUS-PIP1” on page 285. FI00182 AJDG301 69C2 Information only, no service action required. HSL OptiConnect normal connection to another system or partition.
  • Page 281 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 69C6 Abnormal or unexpected HSL OptiConnect disconnection from REM_SYS a remote system or partition. The local system or partition disconnected from a remote system or partition due to an unexpected event or failure. The problem is most likely with the remote system or partition.
  • Page 282 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 69C7 Abnormal or unexpected HSL OptiConnect disconnection from REM_SYS a remote system or partition. LOC_SYS The local system or partition disconnected from a remote system or partition due to an unexpected event or failure.
  • Page 283 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 69C8 Abnormal or unexpected HSL OptiConnect disconnection from REM_SYS a remote system or partition. LOC_SYS AJDG301 The local system or partition disconnected from a remote system or partition due to an unexpected event or failure.
  • Page 284 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 69C9 Abnormal or unexpected HSL OptiConnect disconnection from AJDG301 a remote system or partition. REM_SYS LOC_SYS The local system or partition disconnected from a remote system or partition due to an failure in a LIC virtualized bus unit.
  • Page 285 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 69D8 Bus Expansion Adapter failed FI00182 FI00203 A primary optical link had a failure. Contact with the bus may FI00055 still be possible through this link or through a redundant link. LBUSADP AJDG301 Perform “BUS-PIP1”...
  • Page 286 GG3PL02 The user must run problem analysis for this reference code. If this indicates a software problem, the user should dial IBM Software Support for assistance. The Problem Determination Procedure (PDP) will indicate whether the original timeout condition still exists and what the corrective actions should be.
  • Page 287 B6xx (including A6xx) Reference Description/Action Perform all actions before exchanging Failing Item Location Code Failing Items 7204 Uninterruptible Power System reported a bypass active This reference code is for information only. The Uninterruptible Power System (UPS) is reporting a bypass is active. 7205 Battery low condition was reset.

  • Page 288: Licensed Internal Code (Lic) Failing Items

    GG3FFDC This reference code indicates first failure data capture (FFDC) data was collected for a problem reported by licensed internal code. The user should dial IBM Software Support for assistance. Licensed Internal Code (LIC) Failing Items Failing Item Description Document Description 21H7625 Incorrect, defective or missing SCSI jumper card Repair and Parts;...
  • Page 289 B6xx (including A6xx) Failing Item Description Document Description CBLALL Cable Unit Part Problem Analysis; Symbolic FRU Isolation CTLPNCD System Unit Control Panel Card Assembly Problem Analysis; Symbolic FRU Isolation CVTCARD System Interconnect SPD migration card Problem Analysis; Symbolic FRU Isolation DEVTERM Terminating plug Problem Analysis;...
  • Page 290 B6xx (including A6xx) Failing Item Description Document Description SIRGCFG Configuration error Problem Analysis; Symbolic FRU Isolation SIRSTAT System Interconnect cable, connection or Problem Analysis; Symbolic FRU Isolation interposer card SI_CARD System Interconnect controller Problem Analysis; Symbolic FRU Isolation SI_PHB System PCI bus hardware Problem Analysis;...

  • Page 291: Chapter 3. Problem Isolation Procedures (Pips), Failing Items, And Symbolic Fru Isolation

    Storage Device I/O Card FRU Locations . . 437 INT-PIP14 Station Protectors . . 339 Service Processor Problem Isolation Procedures INT-PIP16 Licensed Internal Code . 339 Overview. . 437 INT-PIP18 PTFs Not Installed . . 339 SP-PIP42 . . 438 © Copyright IBM Corp. 2000, 2001...
  • Page 292 PIPs, FIs, and Symbolic FRUs SP-PIP43 . . 439 DEVTERM . . 525 SPCN PIPs . . 443 DIMM 0 . . 526 Overview. . 443 DIMM 1 . . 527 SPCN PIP 10 . 444 DIMM 2 . . 528 SPCN PIP 20 .

  • Page 293: Problem Isolation Procedures

    PIPs, FIs, and Symbolic FRUs OPTLDRV . . 561 SVCDOCS . . 598 OPUSER . . 561 SVCPROC . . 598 PCIBUS . . 562 SYSBKPL . . 598 PGDPART . 562 SYSUNIT . . 599 PIOCARD . 564 TAPCLN . .
  • Page 294 Bus, High-Speed Link (HSL) PIPs Read all safety notices before servicing the system. Observe all safety procedures when performing a procedure. Unless instructed otherwise, always power off the system before removing, exchanging, or installing a field-replaceable unit (FRU). Attention: To prevent overheating problems, do not remove any SPD (book) card completely from the card enclosure unless you install an airflow card in its place.
  • Page 295 Bus, High-Speed Link (HSL) PIPs Table 6. SRC Break Down Table (continued) Control Panel Panel Function SRC Word Function Characters Format Description 9-16 BBBB Ccbb Bus, Card, board Direct Select Address (DSA). See “Determining a Part Position and Item From the Direct Select Address”. If BBBB is greater than or equal to 0100, then the BBBB value is the HSL loop number.

  • Page 296: Card Position Tables

    Bus, High-Speed Link (HSL) PIPs Table 7. DSA Break Down Table (continued) The DSA Format is: BBBB Ccbb (bb is not used) BBBB = Bus Number Cc = Card identifier Bus Number The bus type is: C = The Multi-adapter c = The Multi-adapter Bridge Number Bridge Function Number...
  • Page 297 Bus, High-Speed Link (HSL) PIPs Table 8. System Unit Card Position Table (continued) Model Number Bus Number in Multi-adapter Multi-adapter Item DSA Points Position Label Bridge Number Bridge Function and PCI Data in DSA Number in DSA Width Multi-adapter Bridge Service Processor 820 (All) other than 0001...

  • Page 298: Converting From Hsl Loop Number To Port Labels On The System Unit Or Processor Tower

    Bus, High-Speed Link (HSL) PIPs Table 9. Model 830/SB2 – FC 9074 Base I/O Tower, Model 840/SB3 – FC 9079 Base I/O Tower, FC 5074, 5079 I/O Expansion Towers, and FC 5078/0578 PCI Expansion Unit Card Position Table (continued) Bus Number Multi-adapter Bridge Multi-adapter Bridge Item DSA Points to...

  • Page 299: Bus-Pip1

    Bus, High-Speed Link (HSL) PIPs Table 12. Loop Number to NIC Port Location Labels for Models 830/SB2 and 840/SB3 (continued) Decimal Loop Number Hexadecimal Loop System Model HSL Port Labels on System Number Unit or Processor Tower ″D0″ and ″D1″ 0103 830 / SB2, 840 / SB3 ″E0″...

  • Page 300: Bus-Pip6

    Bus, High-Speed Link (HSL) PIPs b. Search the Product Activity Log (PAL) for the SRC that sent you here and perform the following steps in the PAL for that SRC: 1) Select the ″Display″ option for the SRC. 2) Select the ″Additional information″ function. The DSA is word 7 of the SRC and the bus number is the 4-leftmost characters.

  • Page 301: Bus-Pip10

    Bus, High-Speed Link (HSL) PIPs BUS-PIP10 You will perform BUS-PIP10 on an SPD Migrated Tower. Go to “BUS-PIPs for Migrated Towers”. This ends the procedure. BUS-PIP11 You will perform BUS-PIP11 on an SPD Migrated Tower. Go to “BUS-PIPs for Migrated Towers”. This ends the procedure.
  • Page 302 Bus, High-Speed Link (HSL) PIPs v Select option ″Display partition information″. v Select option ″Display allocated I/O resources″. v Page down until you find the console IOP for the partition that you are working with. v Select function ″Display logical address″. v Record the bus, card and board logical address for the console’s IOP.

  • Page 303: Bus Pip Hsl-01

    Bus, High-Speed Link (HSL) PIPs v For model 830 systems the IOP is in card location C01 of the FC 9074 Base I/O tower in frame 1 of the system unit. To see where the IOP is located in the system unit locate card position C01 in the Table 41 on page 710 diagram.
  • Page 304 Bus, High-Speed Link (HSL) PIPs After you have corrected any problems with I/O towers and system units, or after you have re-configured the loop, return to this procedure at step 4 on page 289. You may also start at the beginning of the procedure. This ends the procedure.
  • Page 305 Bus, High-Speed Link (HSL) PIPs 18. Connect each of the cables to the other port (the one to which the other cable was originally attached). The following will now be true: v The cable originally connected to port 0 will now be connected to port 1. v The cable originally connected to port 1 will now be connected to port 0.
  • Page 306 Bus, High-Speed Link (HSL) PIPs Attention: You must fully connect the cable and tighten the connector’s screws within 30 seconds of when the cable makes contact with the port. If you do not the link will fail and you must disconnect and reconnect again. If the connector screws are not tightened errors will occur on the link and it will fail.
  • Page 307 Bus, High-Speed Link (HSL) PIPs 33. Exchange the HSL cable currently connected to the port identified in column ’E’ in the row with an ’X’. Use symbolic FRU “SIRGCBL” on page 588. Exchange only the frame to frame (external) cable at this time. Label the new cable the same as the one you are replacing.
  • Page 308 Bus, High-Speed Link (HSL) PIPs v Continue isolation of the problem under the direction of your next level of support. v Your next level of support may direct you to continue with this Problem Isolation Procedure by going to step 1 on page 298 of this procedure. This ends the procedure.
  • Page 309 Bus, High-Speed Link (HSL) PIPs c. Select the Refresh function. d. Move to the ″Display HSL Information″ screen for the first failing resource. 53. For the first failing resource, did the failing port number change? ↓ Exchange the HSL I/O Bridge in the frame of the first failing resource (see “SIIOADP”...
  • Page 310 Bus, High-Speed Link (HSL) PIPs v HSL I/O Bridge on a Model 830 (see “SIIOADP” on page 585). v Network interface controller (NIC) on a Model 840 (see “SICNTRL” on page 584). Then go to step 79 on page 298 of this procedure. 59.
  • Page 311 Bus, High-Speed Link (HSL) PIPs ↓ Go to step 71 of this procedure. 69. Exchange the HSL Cable (see “SIRGCBL” on page 588). 70. Is the leading port status of the HSL link from the first failing resource ″failed″? ↓ The link is now functioning.

  • Page 312: Bus Pip Hsl-02

    Bus, High-Speed Link (HSL) PIPs 77. Is the leading port status of the HSL link from the first failing resource ″failed″? ↓ The link is now functioning. Go to step 79 of this procedure. 78. Exchange the HSL I/O Bridge on the frame with the first failing resource using symbolic FRU “SIIOADP”...
  • Page 313 Bus, High-Speed Link (HSL) PIPs ↓ You have found the first ″failed″ link. You will be directed to find the other ″failed″ link. Go to step 14 of this procedure. 11. Select function ″Follow Leading Port″. 12. Is the resource name the same name that you recorded for the NIC in step 9 on page 298 of this procedure? ↓...
  • Page 314 Bus, High-Speed Link (HSL) PIPs j. Select the ″Associated packaging resources″ option for the HSL I/O Bridge or Network Interface Controller (NIC) with the resource name that you recorded for the second failed resource. k. Record the frame ID, card position, and port. Record this information for the second failing link in “Appendix G.

  • Page 315: Bus Pip Hsl-03

    Bus, High-Speed Link (HSL) PIPs 27. Wait 1 minute to allow the changes to be detected by LIC. 28. Determine if the link has become ″operational″ by repeating steps 2 through 15 of this procedure for a second time. There is no need to duplicate any information you have already recorded.
  • Page 316 Bus, High-Speed Link (HSL) PIPs e. Select the Associated packaging resources option for the HSL I/O adapter with the resource name that you recorded. f. Record the frame ID, card position, and port. Record this information for the ″first″ failing link in “Appendix G. HSL Link Status Diagnosis Form” on page 967.

  • Page 317: Bus Pip Hsl-04

    Bus, High-Speed Link (HSL) PIPs Attention: You must fully connect the cable and tighten the connector’s screws within 30 seconds of when the cable makes contact with the port. Otherwise, the link will fail and you must disconnect and reconnect the cable again.
  • Page 318 Bus, High-Speed Link (HSL) PIPs 13. The display that appears is showing the status of the HSL ports for the next I/O Bridge resource on the loop. Go to step 9 on page 303 of this procedure. 14. Find the information for the failing HSL I/O Bridge using the following steps: a.

  • Page 319: Bus Pip Hsl-05

    Bus, High-Speed Link (HSL) PIPs a. Wait 1 minute. b. Select the Cancel function. c. Select the Refresh function. d. Select the Display detail option for the failing resource. 26. Determine if the link has become ″operational″ by repeating steps 1 on page 303 through 14 on page 304 of this procedure for a second time.

  • Page 320: Bus Pip Hsl-06

    Bus, High-Speed Link (HSL) PIPs BUS PIP HSL-06 BUS PIP HSL-06, Use HSM to examine the HSL Loop to determine if other systems are connected to the loop. 1. Sign on to SST or DST (if you have not already done so). 2.

  • Page 321: Bus Pip Hsl-08

    Bus, High-Speed Link (HSL) PIPs return to the ″Packaging Resources Associated with a Logical Resource″ display. Then continue with step 10 of this procedure 10. Select the ″Cancel″ function to return to the ″Logical Hardware Associated With HSL Loops″ display. 11.

  • Page 322: Bus Pip Iop-01, Iop Reset

    Bus, High-Speed Link (HSL) PIPs b. Move the cursor to the HSL I/O Bridge resource and select the option ″Display detail″. c. Examine the Leading port and Trailing port information. Search the display for the HSL port location label that you previously recorded prior to starting this procedure.

  • Page 323: Bus Pip Iop-02, Isolate To Failing I/O Adapter Resource

    Bus, High-Speed Link (HSL) PIPs 5. Select the ″Logical hardware resources″ option. 6. Select the ″System bus resources″ option. 7. Page forward until you find the IOP that you want to reset. For help in identifying the IOP from the Direct Select Address (DSA) in the SRC, see “Breaking Down The SRC”...
  • Page 324 Bus, High-Speed Link (HSL) PIPs Note: The card information on the HSM display is in decimal format. You must convert the decimal card information in to hexadecimal format to match the DSA format. Decimal Format Hexadecimal Format c. Repeat this step until you find the IOP with the same DSA. 14.

  • Page 325: Bus Pip Iop-03

    Bus, High-Speed Link (HSL) PIPs 28. Power on the IOA by pressing the Power on domain function key. Reassign the IOA to the IOP. Return to the HSL resources screen, showing the IOP and associated resources. 29. Is there another IOA associated with the IOP? ↓...
  • Page 326 Bus, High-Speed Link (HSL) PIPs g. The IOP with a failing IOA is in the card position that matches the multi-adapter bridge function number that you recorded in the DSA. In the ″IOP″ or ″IOA″ column of “Appendix H. Installed Features in a PCI Bridge Set Form”...
  • Page 327 Bus, High-Speed Link (HSL) PIPs 8. Power off the system or partition. 9. Install all of the IOAs that you removed in step 6 on page 312 of this procedure. Be sure to install them in their original positions. 10. Power on the system or partition. Does the SRC or failure that sent you to this procedure occur? ↓...

  • Page 328: Bus Pip Mab-02

    Bus, High-Speed Link (HSL) PIPs This ends the procedure. 23. Follow the service procedures for the new SRC. Start with “Starting Point for All Problems” on page 4. This ends the procedure. 24. The problem is the multi-adapter bridge. Power off the system or partition. 25.

  • Page 329: Bus Pip Mab-03

    Bus, High-Speed Link (HSL) PIPs Use the ″Service Action Log″ (SAL) to check for other errors under the same multi-adapter bridge using the following steps: 1. Were you able to obtain a location for the PIOCARD FRU from the SAL? ↓...
  • Page 330 Bus, High-Speed Link (HSL) PIPs 3. On the Start Service Tools Sign On display, type in a User ID with QSRV authority and Password. 4. Select the ″Start a service tool″ option. 5. Select the ″Hardware service manager″ option. 6. Select the ″Logical hardware resources″ option. 7.

  • Page 331: Bus Pip Mab-04

    Bus, High-Speed Link (HSL) PIPs Resource” on page 309. If BUS PIP IOP-02 does not identify a failing I/O Adapter then return here and continue with the next step in this procedure. 28. Exchange the I/O Processor that you identified in step 27 on page 316 of this procedure.
  • Page 332 Bus, High-Speed Link (HSL) PIPs e. Using the card position table, record the ″PCI Bridge Set″ card positions, and multi-adapter bridge function numbers in “Appendix H. Installed Features in a PCI Bridge Set Form” on page 969. f. Examine the ″PCI Bridge Set″ in the frame and record the information in “Appendix H.
  • Page 333 Bus, High-Speed Link (HSL) PIPs ↓ Power off the system or partition. Repeat step 7 on page 318 for another one of the I/O processor cards that you removed. If you have reconnected all of the IOPs and the SRC or failure that sent you to this procedure does not occur, the problem is intermittent.

  • Page 334: Bus Pip Pcibus-Pip1

    Bus, High-Speed Link (HSL) PIPs 21. Exchange the card multi-adapter bridge’s FRU at the card position that you determined for it. To determine the removal and installation procedure for the multi-adapter bridge’s FRU, locate the FRU’s card position in the ″FRU Locations and Failing Items″...
  • Page 335 Bus, High-Speed Link (HSL) PIPs a. Sign on to SST or to DST if you have not already done so. b. Select ″Start a service tool″. c. Select ″Hardware service manager″. d. Select ″Logical Hardware Resources″. e. Select ″System bus resources″. f.
  • Page 336 Bus, High-Speed Link (HSL) PIPs ↓ One of the failing resources that you located is the problem. Return to the procedure that sent you here. This ends the procedure. 13. Use the System Configuration Listing and the “Card Position Tables” on page 282 for the frame type that you recorded, to determine which card positions may have the ″failing″...

  • Page 337: Bus Pip Verify - Ra

    Bus, High-Speed Link (HSL) PIPs ↓ Go to step 15 of this procedure. 16. Did you locate a resource with a ″System card″ value that matches the decimal Cc value from step 14 of this procedure? ↓ You will not be able to locate the card using DST. Go to step 6 of this procedure to locate the card.
  • Page 338 Bus, High-Speed Link (HSL) PIPs ↓ Verify that you have followed the power off, removal, installation and power on procedures correctly. When you are sure that you have followed the procedures correctly, then exchange the next FRU in the list. If there are no more FRUs to exchange, then contact your next level of support.

  • Page 339: Communications Pips

    Bus, High-Speed Link (HSL) PIPs ↓ You connected an I/O processor in the wrong card position. Use the system configuration list to compare the cards. When you have corrected the configuration, go to the start of “BUS PIP VERIFY - RA” on page 323 to verify the bus repair. This ends the procedure.

  • Page 340: Comm-Pip1

    Verify option on the port resource. 3. Run the IOA/IOP test(s). This may include any of the following: v Adapter internal test. v Adapter wrap test (requires adapter wrap plug- available from IBM or your Hardware Service Provider). v Processor internal test.
  • Page 341 Verify the external cable by running the cable wrap test. Note: A wrap plug is required to perform the cable wrap test. This wrap plug is available from IBM or your Hardware Service Provider. Chapter 3. Problem Isolation Procedures (PIPs), Failing Items, and Symbolic FRU Isolation...

  • Page 342: Disk Unit Problem Isolation Procedures

    Communications PIPs Note: Wrap plug part numbers can be found in “Cables and Miscellaneous” on page 879. Does the cable wrap test complete successfully? ↓ The problem is in the cable. Exchange the cable. This ends the procedure. 10. All the local hardware is good. This completes the local hardware verification. The communications IOA/IOP and/or external cable is not the failing item.
  • Page 343 Disk Unit PIPs Note: Determine if the system has logical partitions. Go to “Determining if the System Has Logical Partitions” on page 943, before continuing with this procedure. Note: If the system has logical partitions, perform this procedure from the logical partition that reported the problem.
  • Page 344 Disk Unit PIPs 6. Record the SRC on the Problem Summary Form (see “Appendix A. Problem Summary Form” on page 951). Is the SRC the same one that sent you to this procedure? ↓ Go to “Starting Point for All Problems” on page 4 to correct the problem.
  • Page 345 Disk Unit PIPs 12. Record the SRC on the Problem Summary Form (see “Appendix A. Problem Summary Form” on page 951). Is the SRC the same one that sent you to this procedure? ↓ The last device you disconnected is not the failing item. a.

  • Page 346: Intermittent Problem Isolation Procedures

    Intermittent PIPs Intermittent Problem Isolation Procedures Introduction These intermittent problem isolation procedures instruct you to perform procedures to help you correct an intermittent problem. Use these procedures only if problem analysis steps or tables sent you here. Perform only the procedures that apply to your system. Read all safety procedures before servicing the system.

  • Page 347: Int-Pip5 External Noise On Twinaxial Cables

    Intermittent PIPs b. Set the voltage monitor to start recording at a voltage slightly higher than the normal incoming AC voltage. Does the system fail again with the same symptoms? ↓ This ends the procedure. 4. Look at the recording and see if the voltage monitor recorded any noise when the failure occurred.

  • Page 348: Int-Pip7 Electromagnetic Interference (Emi)

    2. See chapter 9 in the iSeries 400 Technical Information Manual SY44-0008, and use it to check for any cable problems. 3. For more information, see the IBM 5250 Information Display Systems — Planning and Site Preparation Guide, GA21-9337. This ends the procedure.
  • Page 349 Intermittent PIPs 2. For each unit, check continuity from a conductive area on the frame to the ground pin on the plug. Do this at the end of the mainline AC power cable. The resistance must be 0.1 ohm or less. 3.

  • Page 350: Int-Pip9 Utility Power And Battery Power Units

    2. The customer may have to get an electrician to perform some of the steps in this procedure. 3. Read Electrical Safety for IBM Service Representatives, S229-8124. 4. To ensure the safety of personnel, all electrical wiring in the United States must meet National Electrical Code requirements.
  • Page 351 Intermittent PIPs causing an electrical shock hazard. Use the procedures for checking receptacles in Electrical Safety for IBM Service Representatives, S229-8124. 2. When three-phase voltage is used to provide power to the iSeries 400 system, correct balancing of the load on each phase is important. Each unit in the iSeries 400 system uses only two of the three phases.
  • Page 352 Intermittent PIPs ↓ Contact the customer to have the voltage source returned to within the normal voltage range. 10. The remainder of this procedure is only for an iSeries 400 system that is attached to a separately derived source. Some examples of separately derived sources are an uninterruptable power supply, a motor generator, a service entrance transformer, and a system power module.

  • Page 353: Int-Pip14 Station Protectors

    Intermittent PIPs Equipment such as air conditioners, copiers, and FAX machines should not be attached to the same uninterruptable power supply, or motor generator that the system is attached. v The system unit console and the Electronic Customer Support modem must get AC voltage from the same uninterruptable power supply or motor generator to which the system is attached.

  • Page 354: Int-Pip24 Service Processor Data Collection

    Inform the customer that performance could possibly be improved by having a system engineer analyze the conditions. d. Inform the customer that IBM has a Performance Tools Licensed Program Product (5728-PT1) for sale. This helps determine the areas of the system that need tuning.

  • Page 355: Licensed Internal Code (Lic) Problem Isolation Procedures

    Intermittent PIPs 3. Perform the following: a. Power off the system (see “Powering On and Powering Off the System and Logical Partitions” on page 922). b. Power on the system in Manual mode. c. Wait for the system to complete the IPL to dedicated service tool (DST) (the control panel SRCs go beyond C6xx 4103).

  • Page 356: Lic-Pip1

    LIC PIPs On and Powering Off the System and Logical Partitions” on page 922) before removing, exchanging, or installing a field-replaceable unit (FRU). DANGER To prevent a possible electrical shock from touching two surfaces with different electrical grounds, use one hand, when possible, to connect or disconnect signal cables.
  • Page 357 6. Copy the system configuration list (see “Hardware Service Manager, Printing the System Configuration List” in the iSeries Service Functions information). 7. Provide the dumps to IBM Service Support. 8. Check the Logical Hardware Resource STATUS field using Hardware Service Manager.

  • Page 358: Lic-Pip3

    LIC PIPs ↓ Provide the dumps to IBM Service Support. This ends the procedure. 22. Use the new SRC and go to “Chapter 2. Unit Reference Codes” on page 59. This ends the procedure. LIC-PIP3 Note: Determine if the system has logical partitions. Go to “Determining if the System Has Logical Partitions”...

  • Page 359: Lic-Pip4

    LIC PIPs ↓ Ask your next level of support for assistance and report the problem. This ends the procedure. 6. Copy the main storage dump to removable media (see “Copying a Main Storage Dump” in the iSeries Service Functions information). 7.
  • Page 360 LIC PIPs The system detected a problem while communicating with a specific I/O processor. The problem could be caused by Licensed Internal Code, the I/O processor card, or by bus hardware. Read the “Overview” on page 341 before continuing with this procedure. 1.
  • Page 361 LIC PIPs c. Go to “LIC-PIP 11” on page 350. This ends the procedure. 7. Does the SRC that sent you to this procedure appear on the console or on the alternative console? ↓ Go to step 9 of this procedure. 8.
  • Page 362 LIC PIPs Card direct select address board address 14. Use the BBBBCcbb information and refer to “Locations and Addresses” on page 705 to determine the failing IOP and its location. 15. Go to “BUS-PIP5” on page 285 to isolate an I/O adapter problem on the IOP you just identified.

  • Page 363: Lic-Pip8

    LIC PIPs 21. The IPL or Install the System display is on the console. Check for the SRC in the service action log (see “Using the Service Action Log” on page 9). Did you find the same SRC that sent you to this procedure? ↓...

  • Page 364: Lic-Pip 11

    LIC PIPs “Chapter 2. Unit Reference Codes” on page 59). If the procedure for the new SRC sends you back to this procedure, go to step 5. This ends the procedure. 4. Select the Perform an IPL option on the IPL or Install the System display to complete the IPL.
  • Page 365 LIC PIPs ↓ Go to step 1 for cause code 0002. 3. Select option 5 on the Missing Disk Configuration display. Select the Display Detailed Report option and follow the instructions to: a. Select the Work with disk units option. b.
  • Page 366 LIC PIPs a. The MSIOP address (MSIOP Direct Select Address) to use is characters 1-8 of the bottom 16 character line of function 12 (word 4). b. Verify the following and correct if necessary before continuing with step 11 of this procedure: v All cable connections are made correctly and are tight.
  • Page 367 LIC PIPs 11. Select Manual mode and perform an IPL to DST (see “Dedicated Service Tools (DST)” in the iSeries Service Functions information). Does the Disk Configuration Error Report or the Disk Configuration Warning Report display appear? ↓ The IPL completed successfully. This ends the procedure.
  • Page 368 LIC PIPs Does the Assign Missing Load Source Disk display appear? ↓ Press the Enter key to assign the missing load-source disk unit. This ends the procedure. 20. Does the following message appear in the list? v Load source failure ↓...
  • Page 369 LIC PIPs of failure. If the failing item list contains FI codes, see “Failing Items” on page 479 to help determine parts and locations. This ends the procedure. 28. Use Hardware Service Manager to display logical resources connected to the MSIOP (see Hardware Service Manager in the iSeries Service Functions ).
  • Page 370 LIC PIPs 0006: There are new devices attached to the system that do not have Licensed Internal Code installed. Ask your next level of support for assistance. This ends the procedure. 0007: Some of the configured disk units have device parity protection disabled when the system expected device parity protection to be enabled.
  • Page 371 LIC PIPs 4. Select the Analyze log option on the Product Activity Log display. 5. On the Select Subsystem Data display, select the option to view All Logs. Note: You can change the From: and To: Dates and Times from the 24 hour default if the time that the customer reported having the problem was more than 24 hours ago.
  • Page 372 LIC PIPs 4. Follow the on-line instructions. This ends the procedure. 0010: The disk configuration has changed. The operating system must be installed again and all customer data must be restored. Select Manual mode on the control panel (see iSeries Service Functions). Perform an IPL to reinstall the operating system.
  • Page 373 LIC PIPs Ensure that the load-source disk unit is in device location 1. This ends the procedure. 0019: One or more disk units were formatted incorrectly. The system will continue to operate normally. However, it will not operate at optimum performance. To repair the problem, perform the following: 1.
  • Page 374 LIC PIPs ↓ Go to “Recover Remote Load Source” on page 917. 5. Move the load-source disk unit to the load-source MSIOP. This ends the procedure. 001C: The disk units that are needed to update the system configuration are missing. Perform an IPL by doing the following: 1.
  • Page 375 Select the Bypass the system password option from the prompt. v Have the customer contact the marketing representative immediately to order a new system password from IBM. This ends the procedure. 0022: A different compression status was expected on a reporting disk unit.
  • Page 376 LIC PIPs 6. Use the defaults on the Select Analysis Report Options display by pressing the Enter key. 7. Search the entries on the Log Analysis Report display for system reference codes associated with the missing disk units. 8. Go to “Chapter 2. Unit Reference Codes” on page 59 and use the SRC information to correct the problem.

  • Page 377: Lic-Pip 12

    LIC PIPs Ask your next level of support for assistance. Characters 13-16 of the top 16 character line of function 12 (4 rightmost characters of word 3) contain information regarding the install error. For more information about the install error, see the “LIC Install Debug Information”...
  • Page 378 LIC PIPs h. Select the function key for Additional details. i. The 4 leftmost characters of word 3 is the cause code to be used in this procedure. 3. If the cause code is: 0002: Disk units are missing from the IASP disk configuration. 1.
  • Page 379 LIC PIPs Are there any entries in the Service Action Log other than B6xx 5094 for the missing disk units or the IOA or IOP that is controlling them? ↓ Use the information in the Service Action Log to solve the problem. See “Using the Service Action Log”...
  • Page 380 LIC PIPs 13. Exchange the IOA. Use the IOP direct select address and the first character of the unit address from step 2 on page 364 to find the location. See “Locations and Addresses” on page 705. If exchanging the IOA does not correct the problem, exchange the IOP. Use the IOP direct select address from step 2 on page 364 to find the location.
  • Page 381 LIC PIPs This ends the procedure. 000A: There is a problem with a disk unit subsystem. As a result, there are missing disk units in the system. Use the Service Action Log to find system reference codes associated with the missing disk units by changing the From: Date and Time on the Select Timeframe display to a date and time prior to when the user attempted to vary on the IASP.

  • Page 382: Lic-Pip13

    LIC PIPs The system is using the IASP configuration source disk unit that does not have the current level of data. Work with the customer to recover the configuration. Use a workstation with Operations Navigator installed to select the disk pool with the problem, and then select the recover configuration option for this disk pool.
  • Page 383 LIC PIPs If the disk unit that stopped communicating with the system has mirrored protection active, normal operation of the system stops for 1 to 2 minutes. Then the system suspends mirrored protection for the disk unit that stopped communicating and continues normal operation.
  • Page 384 LIC PIPs v Characters 1-8 of the bottom 16 character line of function 13 (word 8) may contain the disk unit serial number. Note: For 2105 and 9337 Disk Units, characters 4-8 of the bottom 16 character line of function 13 (5 rightmost characters of word 8) contain the disk unit serial number.
  • Page 385 LIC PIPs ↓ Using the information from step 12, find the table for the indicated disk unit type in “Chapter 2. Unit Reference Codes” on page 59. Perform problem analysis for the disk unit reference code. This ends the procedure. 15.
  • Page 386 LIC PIPs This ends the procedure. 21. Are characters 9-16 of the top 16 character line of function 12 (word 3) equal to 0002000D? ↓ Use the information in characters 9-16 of the bottom 16 character line of function 13 (word 9) and go to “Chapter 2. Unit Reference Codes” on page 59.
  • Page 387 LIC PIPs ↓ Use the service information for the specific disk unit to analyze the status of the failing unit. This ends the procedure. 26. Set the power switch on the failing 9337 disk unit to the Off position, then to the On position.
  • Page 388 LIC PIPs ↓ Go to step 34 of this procedure. 33. Intermittent equipment checks may have caused this problem. Display the system product activity log and look for entries that contain unit reference codes or IOP reference codes that may need action. You can read a unit reference code history from the disk controller service panel.
  • Page 389 LIC PIPs Primary Partition Steps Secondary Partition Steps a. Select Manual mode on the control a. From the SST/DST screen select Work panel. With Partitions. b. Select Function 25 and press Enter. b. Select Work With Partition Status. c. Select Function 26 and press Enter. c.

  • Page 390: Logical Partition (Lpar) Problem Isolation Procedures

    LPAR PIPs Logical Partition (LPAR) Problem Isolation Procedures LPAR-PIP01 This procedure identifies some Logical Partition (LPAR) configuration conditions and their associated corrective actions. 1. Is there only one B6005311 error logged, and is it against the load source device for the partition, in either the Primary or a secondary partition? ↓...
  • Page 391 LPAR PIPs 7. Use the ″Accept load source disk unit″ option to accept the new load source into the current partition. a. Go to SST/DST in the current partition and select option ″Work with system partitions″. b. From the ″Work with system partitions″ screen select option ″Recover configuration data″.
  • Page 392 LPAR PIPs c. From the ″Recover configuration data″ screen select option ″Accept load source disk unit″. This ends the procedure. 14. The reporting partition is a secondary partition. Since the last IPL of the reporting partition, have one of the following occurred: v Has the Primary partition time/date been moved backward to a time/date earlier than the previous setting?
  • Page 393 LPAR PIPs d. Select each unit in the list which is new to the system. Press enter. e. Continue the system IPL. This ends the procedure. 18. None of the resources that are associated with the B600 5311 SRCs are disk units that were added to the partition, since the last IPL of the partition.

  • Page 394: Operations Console Problem Isolation Procedures

    LPAR PIPs ↓ This ends the procedure. 25. Use the ″Recover primary partition configuration data″ option to retrieve the LPAR configuration data from other devices in the system. a. Go to SST/DST in the primary partition and select the ″Work with system partitions″...

  • Page 395: Operations Console-Pip1

    Operations Console PIPs On and Powering Off the System and Logical Partitions” on page 922) before removing, exchanging, or installing a field-replaceable unit (FRU). DANGER To prevent a possible electrical shock from touching two surfaces with different electrical grounds, use one hand, when possible, to connect or disconnect signal cables.
  • Page 396 Operations Console PIPs 4. The following procedure will use the Windows application Hyperterminal to determine is there is connectivity between the system unit console (PC) and the iSeries 400: a. Use one of the following paths to look for Hyperterminal: v Start | Programs | Accessories | Hyperterminal v Start | Programs | Communications | Hyperterminal b.

  • Page 397: Operations Console-Pip2

    Operations Console PIPs k. Click the Settings tab. l. Click the ASCII Setup button. m. Select the following options so they have a check mark in the preceding box: v Send line ends with line feeds v Echo typed characters locally v Append line feeds to incoming line ends v Wrap lines that exceed terminal width n.
  • Page 398 Operations Console PIPs Note: Determine if the system has logical partitions. Go to “Determining if the System Has Logical Partitions” on page 943 before continuing with this procedure. If the system has logical partitions, perform this procedure from the logical partition that reported the problem. Ensure the remote control panel cable is connected to the Debug port on the rear of the iSeries 400.

  • Page 399: Operations Console-Pip3

    Operations Console PIPs Operations Console-PIP3 This problem isolation procedure will isolate an Operations Console bringup failure when the SRC on the panel is A6xx5008 or B6xx5008 only. This PIP works with cable-connected and Lan configurations only. It is not valid for dial connected configurations.
  • Page 400 Operations Console PIPs ↓ Operations Console failed to make a connection because the port is already being used. Word 18 contains the card position. Disconnect the active communications session and try using the resource again. This ends the procedure. 8. Report the problem to you next level of support. This ends the procedure.

  • Page 401: Power Pips

    Power PIPs Power PIPs Overview This section contains the procedures necessary to isolate a failure in the system power. Unless instructed otherwise, always power off the system or expansion tower where the FRU is located, (see “Powering On and Powering Off the System and Logical Partitions”...
  • Page 402 Power PIPs Note: If the system has logical partitions, perform this procedure only from the Primary partition’s console and the system control panel. 1. Ensure that the battery power unit is installed and that there was no system power loss for the last 8 hours by checking the message log for CPF1816. Note: If the message log shows that a power loss occurred in the last 8 hours, the battery may not be at full charge and the test may fail.

  • Page 403: Power Pip6

    Power PIPs Power PIP6 A power supply is reporting a load fault. Read the “Overview” on page 387 before continuing with this procedure. Note: Determine if the system has logical partitions. Go to “Determining if the System Has Logical Partitions” on page 943 before continuing with this procedure.
  • Page 404 Power PIPs ↓ Exchange the power supply P02 that you reconnected in this step. This ends the procedure. 4. Exchange power supply P03. This ends the procedure. 5. Perform the following: a. Power off the frame that you are working on. (Frames with 5078/0578 attached –...
  • Page 405 Power PIPs b. Power on the system or frame that you are working on. (Frames with FC 5078/0578 attached – reconnect the lower frame power supply AC jumper cables at the AC input/battery charger, or at the AC modules on dual line cord frames.) Does a power reference code occur? ↓...

  • Page 406: Power Pip7

    Power PIPs ↓ Exchange the last card that you disconnected in this step (see “Chapter 4. Removal and Installation Procedures” on page 617). 15. Have you disconnected all the cards? ↓ Repeat step 14 on page 391 of this procedure. 16.
  • Page 407 Power PIPs procedure. If the system has logical partitions, perform this procedure only from the Primary partition’s console and the system control panel. 1. Perform the following: a. Power off the system or frame that you are working on. See “Powering On and Powering Off the System and Logical Partitions”...

  • Page 408: Power Pip8

    Power PIPs ↓ The AMD that you removed in this step is the failing item. This ends the procedure. 7. Have you removed all of the AMDs one at a time? ↓ Install all the AMDs and continue with step 9 of this procedure. 8.
  • Page 409 Power PIPs a. Power off the frame that you are working on by removing the line cords at the power supply. See “Expansion Tower and SPCN Controlled Expansion Unit Power Procedure” on page 926. b. Remove and label all cards installed in the PCI backplane area. c.

  • Page 410: Power Pip11

    Power PIPs This ends the procedure. 5. Perform the following: a. Power off the frame that you are working on. b. Remove power supply P02. Remove the new B02 assembly. Replace it with the original B02 assembly. Install power supply P2. c.
  • Page 411 Power PIPs DANGER Dangerous voltage being measured. (RSFTD005) Note: If a UPS is installed, verify that the UPS is powered on before proceeding. 1. Are the mainline AC power cables from the AC modules to the customer’s AC power outlet connected and seated correctly at both ends? ↓...
  • Page 412 Power PIPs ↓ Go to step 10. 9. Perform the following a. See “Chapter 5. Locations, Addresses, and Part Listings” on page 705 to determine the location of AC module A01. b. Trace the AC input line cord that connects to AC module A01. Attention: Do not disconnect the other system line cord when powered c.
  • Page 413 Power PIPs 16. Is the SRC 1xxx-1510 or 1910? ↓ Go to step 18. 17. Perform the following: a. See “Chapter 5. Locations, Addresses, and Part Listings” on page 705 to determine the location of AC module A01. b. Trace the AC input line cord that connects to AC module A01. Attention: Do not disconnect the other system line cord when powered c.

  • Page 414: Storage Device I/O Processor (Sdiop) Problem Isolation Procedures

    Power PIPs Is the DC voltage from 200 V AC to 240 V AC for each power jumper cable? ↓ Exchange the power jumper cable. This ends the procedure. 24. Exchange power supply – part PWRSPLY. This ends the procedure. Storage Device I/O Processor (SDIOP) Problem Isolation Procedures Overview...

  • Page 415: Sdiop-Pip1

    If the IPL media is tape, clean the recording head in the tape unit. Use the correct IBM Cleaning Cartridge Kit. 3. Perform a Type D IPL in Manual mode. Does a system reference code (SRC) appear on the control panel? ↓...
  • Page 416 SDIOP PIPs 7. Does the Disk Configuration Error Report display or the Disk Configuration Warning Report display appear on the console? ↓ Select option 5, then press F11, then press the Enter key to display the details. If all of the reference codes are 0000, go to “LIC-PIP 11” on page 350 and use cause code 0002.
  • Page 417 SDIOP PIPs ↓ Use the new SRC or reference code to correct the problem (see “Chapter 2. Unit Reference Codes” on page 59). This ends the procedure. 12. Perform the following: a. Power off the system or expansion tower (see “Powering On and Powering Off the System and Logical Partitions”...

  • Page 418: Sdiop-Pip13

    SDIOP PIPs ↓ The last FRU you exchanged is not the failing FRU. Go to step 12 of this procedure to continue FRU isolation. 17. Is the SRC B100 4504 or B100 4505 and have you exchanged disk unit 1 in the system unit, or are all the reference codes on the console 0000? ↓...
  • Page 419 SDIOP PIPs v Display Load-Source Failure ↓ Go to step 6 of this procedure. 4. On some of the displays that are listed in step 3 of this procedure, you must press F11 to display reference codes. Are all of the reference codes 0000? ↓...
  • Page 420 SDIOP PIPs ↓ Go to step 15 of this procedure. 10. Does the Display Unknown Mirrored Load-Source Status display appear on the console? ↓ Go to step 13 of this procedure. 11. Is the reference code the same one that sent you to this procedure? ↓...

  • Page 421: Sdiop-Pip16

    SDIOP PIPs Install the original I/O card by doing the following: a. Power off the system or the expansion tower (see “Powering On and Powering Off the System and Logical Partitions” on page 922). b. Remove the I/O card you installed in step 8 of this procedure and install the original I/O card.
  • Page 422 SDIOP PIPs 4. Go to step 6 of this procedure and use the reference code that is not 0000. 5. Look at the Product Activity Log (see “Product Activity Log” in the iSeries Service Functions information). Is a reference code logged as a result of this IPL? ↓...
  • Page 423 SDIOP PIPs v Display Load-Source Failure Note: On the Disk Configuration Error Report display, the characters under Type are the same as the 4 leftmost characters of word 1. The characters under Reference Code are the same as the 4 rightmost characters of word ↓...

  • Page 424: Sdiop-Pip17

    SDIOP PIPs ↓ Go to step 19 of this procedure. 18. Does one of the following displays appear on the console, and are all reference codes 0000? v Disk Configuration Error Report v Disk Configuration Warning Report v Display Unknown Mirrored Load-Source Status v Display Load-Source Failure Note: On the Disk Configuration Error Report display, the characters under Type are the same as the 4 leftmost characters of word 1.
  • Page 425 SDIOP PIPs ↓ Exchange the FRUs in the failing item list for the reference code that sent you to this procedure. 2. Perform an IPL to DST (see “Dedicated Service Tools (DST)” in the iSeries Service Functions information). Does an SRC appear on the control panel? ↓...
  • Page 426 SDIOP PIPs display appears on the console, the device URC is displayed under Reference Code. This is on the same line as the missing device. (See “System Reference Code (SRC) Record” in the iSeries Service Functions information). Is the device unit reference code 3020, 3021, or 3022? ↓...

  • Page 427: Sdiop-Pip18

    SDIOP PIPs a. Exchange the device. b. Perform an IPL to DST (see “Dedicated Service Tools (DST)” in the iSeries Service Functions information). Does this correct the problem? ↓ This ends the procedure. 11. Ask your next level of support for assistance. This ends the procedure.
  • Page 428 SDIOP PIPs If all of the reference codes are 0000, go to “LIC-PIP 11” on page 350 and use cause code 0002. If any of the reference codes are not 0000, go to step 5 of this procedure and use the reference code that is not 0000. Note: Use the characters in the Type column to find the correct reference code table.

  • Page 429: Sdiop-Pip19

    SDIOP PIPs Find the device unit address from the SRC. Use this information to find the physical location of the device. Record the type and model numbers to determine if the addressed I/O card supports this device. Is the device given support on your system? ↓...
  • Page 430 SDIOP PIPs ↓ Use the other I/O card or device SRCs to correct the problem (see “Chapter 2. Unit Reference Codes” on page 59) This ends the procedure. 2. Has the I/O card, or have the devices been repaired or reconfigured recently? ↓...

  • Page 431: Sdiop-Pip20

    SDIOP PIPs 5. The correct cache adapter card must be installed in the I/O card. Find the cache adapter card that was removed from the I/O card. Did you find the correct cache adapter card? ↓ Go to step 7 of this procedure. 6.
  • Page 432 SDIOP PIPs You were sent to this procedure from URC 9020 or 9021. 1. Go to SST or DST to determine if any other SRCs have occurred at about the same time as this error. If you cannot perform a type A or B IPL, perform a type D IPL from removable media.
  • Page 433 SDIOP PIPs If you want to continue with this repair option, go to step 10 of this procedure. 6. Perform the following: a. Install the missing devices in the correct locations in the system (see “Chapter 4. Removal and Installation Procedures” on page 617). b.

  • Page 434: Sdiop-Pip21

    SDIOP PIPs b. Select the Work with disk units option. Did you get to DST with a Type D IPL? ↓ 1) Select the Work with disk unit recovery option. 2) Select the Disk unit problem recovery procedures option. 3) Select the disk units on the display you identified in step 4 of this procedure.

  • Page 435: Sdiop-Pip22

    SDIOP PIPs c. Select the Display disk configuration option. d. Select the Display disk configuration status option. e. On the Display disk configuration status display, look for the devices attached to the I/O card that is identified in step 1 of this procedure. f.

  • Page 436: Sdiop-Pip23

    SDIOP PIPs Note: Your next level of support may require the error information you recorded in the previous step. This ends the procedure. SDIOP-PIP23 Introduction: Note: Determine if the system has logical partitions. Go to “Determining if the System Has Logical Partitions” on page 943, before continuing with this procedure.
  • Page 437 SDIOP PIPs c. Select the IPL type and mode that are used by the customer (see iSeries Service Functions). d. Start an IPL by powering on the system. Does the IPL complete successfully? ↓ This is a new problem. Go to “Starting Point for All Problems” on page 4.
  • Page 438 SDIOP PIPs v The disk unit locations that are identified by the unit addresses. Have you determined the location of the I/O card and disk units with the problem? ↓ Ask your next level of support for assistance. This ends the procedure. 10.

  • Page 439: Sdiop-Pip25

    SDIOP PIPs 3) Select the disk units on the display that you identified in step 8 of this procedure. Then continue with the next step of this procedure. c. Select the Initialize and format disk unit option. d. Follow the online instructions to format and initialize the disk units. e.
  • Page 440 SDIOP PIPs This ends the procedure. 3. Display the Product Activity Log entry that is associated with this SRC by performing one of the following: v If you can enter a command at the console, select system service tools (SST) (see “System Service Tools (SST)”...

  • Page 441: Sdiop-Pip26

    SDIOP PIPs Note: For information on I/O card modes, see “Storage I/O card modes and jumpers” on page 934. ↓ Either change the I/O card mode or remove the devices from the I/O card (see “Start Disk Service Here” on page 894). Note: You can remove disk units with out installing other disk units and the system will continue to operate.
  • Page 442 SDIOP PIPs 1. Have any other I/O card or device SRCs occurred at about the same time as this error? ↓ Use the other I/O card or device SRCs to correct the problem (see “Chapter 2. Unit Reference Codes” on page 59). This ends the procedure.

  • Page 443: Sdiop-Pip27

    SDIOP PIPs ↓ Ask your next level of support for assistance. This ends the procedure. 5. Have one or more devices been moved to this I/O card from another I/O card? ↓ Ask your next level of support for assistance. This ends the procedure.
  • Page 444 SDIOP PIPs v The cache card of the I/O card was not cleared before it was shipped as a MES to the customer. In addition, the service representative moved devices from the I/O card to a different I/O card before performing a system IPL. v The cache card of the I/O card was not cleared before it was shipped to the customer.

  • Page 445: Sdiop-Pip28

    SDIOP PIPs customer number, and the device types and their serial numbers. These were found in step 1 of this procedure. Then inform your next level of support. Then, go to step 6 of this procedure to clear the cache card and correct the URC 9051 problem.

  • Page 446: Sdiop-Pip29

    SDIOP PIPs Either cache data exists for a device that has been modified, or the cache card failed during system operation and became operational at the next system IPL. 1. Has a device currently under this storage I/O adapter been moved from a different I/O card? ↓...

  • Page 447: Sdiop-Pip30

    SDIOP PIPs – Cc = hexadecimal offset 51. – bb = hexadecimal offset 4F. The unit address of the I/O card is hexadecimal offset 18C through 18F. See “Locations and Addresses” on page 705 for location information. If there is no IOA with a matching DSA and unit address, the IOP and IOA are one card.
  • Page 448 SDIOP PIPs Note: Determine if the system has logical partitions. Go to “Determining if the System Has Logical Partitions” on page 943, before continuing with this procedure. Note: If the system has logical partitions, perform this procedure from the logical partition that reported the problem.

  • Page 449: Sdiop-Pip31

    SDIOP PIPs SDIOP-PIP31 Note: Determine if the system has logical partitions. Go to “Determining if the System Has Logical Partitions” on page 943, before continuing with this procedure. Note: If the system has logical partitions, perform this procedure from the logical partition that reported the problem.

  • Page 450: Sdiop-Pip32

    SDIOP PIPs ↓ This ends the procedure. 9. Has the system been powered off for several days? ↓ Ask your next level of support for assistance. This ends the procedure. 10. The cache battery pack may be depleted. Do NOT replace the I/O adapter or the cache battery pack.

  • Page 451: Service Processor Problem Isolation Procedures

    SDIOP PIPs 6. Perform the following: a. Power off the system (see “Powering On and Powering Off the System and Logical Partitions” on page 922). b. Restore all I/O cards to their original position. c. Select the IPL type and mode that are used by the customer (see iSeries Service Functions).

  • Page 452: Sp-Pip42

    Service Processor PIPs DANGER To prevent a possible electrical shock from touching two surfaces with different electrical grounds, use one hand, when possible, to connect or disconnect signal cables. (RSFTD004) DANGER To prevent a possible electrical shock during an electrical storm, do not connect or disconnect cables or station protectors for communications lines, display stations, printers, or telephones.

  • Page 453: Sp-Pip43

    Service Processor PIPs c. If you were unable to resolve the problem by reloading the service processor code, then follow the service actions for the SRC you recorded in the previous step. 3. The system has now IPLed past the original error, but to prevent the error from occurring again a successful IPL to DST must be completed.
  • Page 454 Service Processor PIPs Value for EEEE and Description: Recommended Service Action: If the SRC data word 16 in control panel function 13 is 00001024, then: The load source IOP failed to respond to a Unit Reset command in the given time. The DSA of the load source IOP is in SRC data word 17, in control panel function 13.
  • Page 455 Service Processor PIPs Value for EEEE and Description: Recommended Service Action: If the SRC data word 16 in control panel function 13 is 00001020, then: The load source IOP encountered an error and built an error log entry, but the service processor was unable to retrieve the error data successfully.
  • Page 456 Service Processor PIPs Value for EEEE and Description: Recommended Service Action: If the SRC data word 16 in control panel function 13 is 00001070, then: The service processor encountered an error while communicating with the load source IOP. The DSA of the load source IOP is in SRC data word 17, in control panel function 13.

  • Page 457: Spcn Pips

    Service Processor PIPs Value for EEEE and Description: Recommended Service Action: The service processor is directed to use the load source device during main storage dump, but no load source is found at the device address being used, or the device is not accessible by the service processor.

  • Page 458: Spcn Pip 10

    SPCN PIPs DANGER To prevent power from switching on automatically during service procedures, select manual or secure mode on the system unit control panel or disconnect the cables that connect to J15 and J16 on the frame being serviced. (RSFTD211) SPCN PIP 10 Introduction: A power reference code requiring problem isolation has been detected, go to the Migrated Expansion Tower Problem Analysis, Repair...

  • Page 459: Tape Unit Problem Isolation Procedures

    SPCN PIPs a. Control panel. (CTLPNL) b. Tower card. (TWRCARD) c. Control panel cable. This ends the procedure. SPCN PIP 21 This procedure verifies that the Remote Control Panel is operating correctly. Note: Determine if the system has logical partitions. Go to “Determining if the System Has Logical Partitions”...

  • Page 460: Tu-Pip1

    Tape Unit PIPs You should interpret the term tape unit to mean the tape drive you are working on. However, this document uses the terms tape drive and enclosure to indicate a more specific meaning. Read all safety procedures before servicing the system. Observe all safety procedures when performing a procedure.
  • Page 461 Tape Unit PIPs 2. Is the tape unit powered on? ↓ Go to step 10 of this procedure. 3. Press the Unload switch on the front of the tape unit. Is a data cartridge or a tape reel present? ↓ Go to step 5 of this procedure.

  • Page 462: Tu-Pip2

    Tape Unit PIPs Note: Determine if the system has logical partitions. Go to “Determining if the System Has Logical Partitions” on page 943, before continuing with this procedure. Table 15. Power Off and Power On Positions of Tape Unit Power Switches Toggle Operation Power Switch Type...
  • Page 463 Tape Unit PIPs Read the “Overview” on page 445 before continuing with this procedure. 1. Press the Unload switch on the front of the 8mm tape drive. Is a data cartridge present? ↓ Go to step 3 of this procedure. 2.
  • Page 464 Tape Unit PIPs To start the read self-test and hardware self-test, insert the diagnostic cartridge (part 46G2660) into the tape drive. The following conditions indicate that the read self-test ended successfully: v The Read-Write light stops blinking. v The diagnostic cartridge ejects automatically. v The three status lights go on to indicate the start of the hardware test.

  • Page 465: Tu-Pip3

    Tape Unit PIPs ↓ When the hardware self-test does not end successfully, the following conditions occur: v The three status lights do not go off. v The Ready and Read-Write lights go off. v The Disturbance light blinks approximately once per second. Possible failing parts are: v If the 8mm tape drive is a type 6390, the possible failing part is the 6390 Tape Drive.
  • Page 466 8. Place the first tape of the latest set of SAVSYS tapes or SAVSTG tapes, or the first IBM Software Distribution tape in the alternate IPL tape drive. The tape drive automatically becomes ready for the IPL operation (this may take several minutes).

  • Page 467: Tu-Pip4

    Tape Unit PIPs 9. Perform an alternate IPL by doing the following: a. Power off the system. b. Select IPL type D in manual mode. c. Power on the system. 10. The IPL may take one or more hours to complete. Does an unexpected SRC appear on the control panel, and is the System Attention light on? ↓...
  • Page 468 Tape Unit PIPs Note: If the system has logical partitions, perform this procedure from the logical partition that reported the problem. Use this procedure to reset an IOP and its attached tape units. Note: If disk units are attached to an IOP, you must power off the system, then power it on to reset the IOP.
  • Page 469 Tape Unit PIPs a. Enter WRKCFGSTS *DEV *TAP ASTLVL(*INTERMED) (the Work with Configuration Status command) on the command line. b. You must complete all parts of this step before you press the Enter key. Note: If the device is not varied off, select the Vary off option before continuing.
  • Page 470 Tape Unit PIPs ↓ The Reset option is not available. Go to step 12 of this procedure. 10. Does the I/O processor give support to only one tape unit? ↓ Perform the following: a. Select the Work with configuration description option and press the Enter key.
  • Page 471 Tape Unit PIPs You can perform an I/O processor (IOP) reset by performing an IPL of the I/O processor. All devices that are attached to the IOP will reset. The following steps describe how to load an IOP, how to configure a tape drive, how to vary on tape devices, and how to make tape devices available.
  • Page 472 Tape Unit PIPs (the Change System Value command) on the command line. Note: QAUTOCFG resets to its initial value in step 23 of this procedure, c. Continue with the next step of this procedure. 18. Perform the following: a. Enter STRSST (the Start SST command) on the command line.

  • Page 473: Tu-Pip6

    Tape Unit PIPs ↓ The IOP did not detect the tape unit. Ensure that the tape unit is powered on and that the signal cables are connected correctly. If you find and correct a power problem or a signal cable problem, return to step 18 of this procedure. The tape unit may be failing.
  • Page 474 Tape Unit PIPs This ends the procedure. 2. Is the alternate installation device ready? ↓ Make the alternate installation device ready and retry the alternate installation. This ends the procedure. 3. Is there installation media in the alternate installation device? ↓...

  • Page 475: Tape Unit Self-Test Procedure

    If necessary, return to step 1 to reenter diagnostic mode. 4. For fastest results, we recommend using an IBM SLR100 Test Tape (P/N 35L0967) which was originally provided with your iSeries 400 system.
  • Page 476 Note: A solid amber light indicates that self-testing has completed successfully, but the tape unit requires cleaning. Clean the tape unit by inserting an IBM Dry Process Cleaning Cartridge (P/N 35L0844). 8. Test Failed: The cartridge will remain loaded inside the tape unit and the amber LED will flash, when a problem is detected with either the tape unit or cartridge.

  • Page 477: Tape Device Ready Conditions

    If you v Tape is loaded. cannot make the tape unit ready, go v Status display shows A 0. to the “MAPs” section of the IBM 2440 Magnetic Tape Subsystem Service v On-line light is on. Guide , G571-0166.

  • Page 478: Twinaxial Workstation I/O Processor Problem Isolation Procedures

    Tape Unit PIPs Table 16. Tape Device Ready Conditions (continued) Storage Device Ready Description Action 7208 See the 7208 8 mm Tape Drive v Power switch is on (pressed). Operator’s Manual for instructions on v Power light is on. making the tape drive ready. If you v Data cartridge is inserted.

  • Page 479: Twsc-Pip1

    Twinaxial Workstation PIPs DANGER To prevent a possible electrical shock during an electrical storm, do not connect or disconnect cables or station protectors for communications lines, display stations, printers, or telephones. (RSFTD003) DANGER To prevent a possible electrical shock, do not use the port tester during electrical storms.
  • Page 480 Twinaxial Workstation PIPs Note: A personal computer (used as a console) that is attached to the system by using a console cable feature is known as a workstation adapter console. The cable (part number 46G0450, 46G0479, or 44H7504) connects the serial port on the personal computer to a communications I/O adapter on the system.
  • Page 481 Twinaxial Workstation PIPs a. Power on the system in Manual mode (see ″Selecting IPL Type, Mode, and Speed″ in iSeries Service Functions). b. Wait for a display to appear on the console or a reference code to appear on the control panel. Does a display appear on the console? ↓...
  • Page 482 Twinaxial Workstation PIPs e. If no reference code appears, repeat steps a through d of this step until you have checked all devices disconnected previously. Continue to perform the initial program load (IPL). This ends the procedure. 8. Ensure that the following conditions are met: v The workstation addresses of all workstations on the failing port must be correct.
  • Page 483 Twinaxial Workstation PIPs v Exchange the following parts one at a time until you determine the failing item: a. Console b. Alternative console c. Cables d. Workstation IOA for the console e. The multi-adapter bridge (see “MA_BRDG” on page 554.) This ends the procedure.
  • Page 484 Twinaxial Workstation PIPs b. Push and hold the test button until all lights go on. The yellow lights should go on immediately, and the green light should go on approximately 5 seconds later. The port tester is ready for use if all lights go on.
  • Page 485 Twinaxial Workstation PIPs This ends the procedure. 24. The cable network is bad. The wires in the cable between the console and the twinaxial workstation attachment are reversed. Go to step 30 of this procedure. 25. Perform the following: a. Find the twinaxial workstation attachment to which the failing console is attached.

  • Page 486: Workstation Adapter Pips

    Twinaxial Workstation PIPs v If the IBM cable system is being used to attach the workstation, see the following information: – IBM Cabling System Planning and Installation Guide, GA27-3361 – Using the IBM Cabling System with Communication Products, GA27-3620 – IBM Cabling System Problem Determination Guide for Twinaxial Applications ,...

  • Page 487: Ws-Pip1

    Workstation Adapter PIPs The workstation adapter detected a problem while communicating with the workstation that is used as the primary console. Note: If you are using a PC, you must install an emulation program. Read all safety procedures before servicing the system. Observe all safety procedures when performing a procedure.
  • Page 488 Workstation Adapter PIPs Note: Determine if the system has logical partitions. Go to “Determining if the System Has Logical Partitions” on page 943, before continuing with this procedure. Note: If the system has logical partitions, perform this procedure from the logical partition that reported the problem.
  • Page 489 Workstation Adapter PIPs b. Use the selection switch on the control panel to display function 21 (Make DST Available). Press Enter on the control panel. c. Wait for a display to appear on the console or for a reference code to appear on the control panel.

  • Page 490: Workstation Adapter Console Problem Isolation Procedures

    Workstation Adapter PIPs Note: If a printer connected to this assembly is not working correctly, it may look like the display is bad. Perform a self-test on the printer to ensure that it prints correctly (see the printer service information). If you still have not corrected the problem, ask your next level of support for assistance.

  • Page 491: Wsac-Pip1

    Workstation Adapter Console PIPs DANGER To prevent a possible electrical shock during an electrical storm, do not connect or disconnect cables or station protectors for communications lines, display stations, printers, or telephones. (RSFTD003) DANGER To prevent a possible electrical shock from touching two surfaces with different electrical grounds, use one hand, when possible, to connect or disconnect signal cables.
  • Page 492 Workstation Adapter Console PIPs Notes: a. Card information: – Hardware that is associated with 6A59 feature is the type 2745 card. b. Cable information: – The cable attaches directly to the IOA. Did you find a problem with any of the conditions listed above? ↓...

  • Page 493: Failing Items

    Workstation Adapter Console PIPs 6. This is a new problem. Use the new reference code to correct the problem (see “Chapter 2. Unit Reference Codes” on page 59) or ask your next level of support for assistance. This ends the procedure. Failing Items This table is used to find field replaceable unit (FRU) part numbers identified by a failing item code.
  • Page 494 Failing Items Description/Action If only a type number is listed, go to the “Type, Model, and Part Failing Item Code Number list” on page 885 to determine the part number. FI00070 FI00070 indicates that a storage device attached to the IPL device IOP is the failing item. Determine the IPL device that is failing by doing the following: 1.
  • Page 495 Failing Items Description/Action If only a type number is listed, go to the “Type, Model, and Part Failing Item Code Number list” on page 885 to determine the part number. FI00096 FI00096 indicates that the IOP attached to the load-source device is the failing item. Note: Determine if the system has logical partitions.
  • Page 496 Failing Items Description/Action If only a type number is listed, go to the “Type, Model, and Part Failing Item Code Number list” on page 885 to determine the part number. FI00130 FI00130 indicates that the Licensed Internal Code for one of the IOPs or IOAs is the failing item.
  • Page 497 Failing Items Description/Action If only a type number is listed, go to the “Type, Model, and Part Failing Item Code Number list” on page 885 to determine the part number. FI00203 FI00203 indicates that the remote SPD optical bus receiver card in the expansion tower is the failing item.
  • Page 498 System Units, Extension Units, Storage Expansion Units and the Base I/O tower (9251) use the following: – For 9910 type UPS call IBM Service Support. For all other UPS units call the UPS provider. – Internal Battery Unit Pack assembly—part 21H7080 –...
  • Page 499 Failing Items Description/Action If only a type number is listed, go to the “Type, Model, and Part Failing Item Code Number list” on page 885 to determine the part number. FI00301 FI00301 indicates that the magnetic storage I/O processor (MSIOP) or the combined function I/O processor (CFIOP) is the failing item.
  • Page 500 Failing Items Description/Action If only a type number is listed, go to the “Type, Model, and Part Failing Item Code Number list” on page 885 to determine the part number. FI00602 FI00602 indicates that the cable between the workstation attachment and the device is the failing item.
  • Page 501 FI00711 indicates that the local communications cable (token-ring interface cable) is the failing item. Note: An “IBM Cabling System Patch Cable” or a comparable cable may have been supplied by the user to increase the length of this cable. Any cable attached to the token-ring interface cable may also be the failing item.
  • Page 502 Failing Items Description/Action If only a type number is listed, go to the “Type, Model, and Part Failing Item Code Number list” on page 885 to determine the part number. FI00723 FI00723 indicates that the communications two-port adapter cable for the communications IOA card is the failing item.
  • Page 503 Failing Items Description/Action If only a type number is listed, go to the “Type, Model, and Part Failing Item Code Number list” on page 885 to determine the part number. FI00841 FI00841 indicates that the terminating plug for the attached device is the failing item. v For tape devices—see FI00880 FI00842 FI00842 indicates that the external signal cable for the attached device is the failing item.
  • Page 504 Failing Items Description/Action If only a type number is listed, go to the “Type, Model, and Part Failing Item Code Number list” on page 885 to determine the part number. FI00871 FI00871 indicates that the attached tape device is the failing item. v 358x –...
  • Page 505 Failing Items Description/Action If only a type number is listed, go to the “Type, Model, and Part Failing Item Code Number list” on page 885 to determine the part number. FI00871 cont’d v 9348 – External 1/2 inch reel tape unit. Is one of the following status codes displayed anywhere on the 9348 control panel? (x = any number) –...
  • Page 506 Failing Items Description/Action If only a type number is listed, go to the “Type, Model, and Part Failing Item Code Number list” on page 885 to determine the part number. FI00882 FI00882 indicates that the addressed unit is the failing item. Determine the address and type of the failing unit (see “System Reference Code (SRC) Record”...
  • Page 507 Failing Items Description/Action If only a type number is listed, go to the “Type, Model, and Part Failing Item Code Number list” on page 885 to determine the part number. FI01105 FI01105 indicates that the addressed storage device is the failing item. Perform the following: 1.
  • Page 508 Failing Items Description/Action If only a type number is listed, go to the “Type, Model, and Part Failing Item Code Number list” on page 885 to determine the part number. FI01110 FI01110 indicates that the diskette unit is the failing item. Use the diskette device type to determine the part.

  • Page 509: Symbolic Frus

    Failing Items Description/Action If only a type number is listed, go to the “Type, Model, and Part Failing Item Code Number list” on page 885 to determine the part number. FI01141 FI01141 indicates that a loss of power to an IOP, to an internal device, or to an external device may have occurred.
  • Page 510 Symbolic FRUs ↓ Go to step 3 of this procedure. 2. On the system unit, the 00AC reference code can be caused by an SPCN frame-to-frame cable problem. This usually occurs between the system unit and the FC 9079 Base I/O Tower. See the symbolic FRU “CBLALL” on page 512 for a parts list.

  • Page 511: Airmovr

    Symbolic FRUs v Concurrent maintenance adapter card – part 04N6092 If SRC prevails, exchange: v AC module 1 and 2 USA – part 21H7000 v World Trade 1PH – part 21H7261 v Clock card – part CLCKCRD 6. Is the SRC CC00? ↓...
  • Page 512 Symbolic FRUs Perform the following to determine the part number for the failing air-moving device. Note: The address of the failing frame and unit is shown in the second, third and fourth characters of the 4 leftmost characters of the SRC. 11-x xFFU-xxxx (F=frame and U=unit).

  • Page 513: Altintf

    Symbolic FRUs Reference Code Part Number 7610, 8610 AMD B01 04N3345 7620, 8620 AMD B02 04N3345 For FC 5074 and FC 5079 I/O frame: Reference Code Part Number 7610, 7611, 8610 AMD B01 04N3345 7620, 7621, 8620 AMD B02 04N3345 For FC 5078/0578 I/O frame: Reference Code Part Number...
  • Page 514 Symbolic FRUs Check the load source device unit to ensure it is ready. Verify that the load source media (tape or compact disk) is loaded properly and is a valid IPL media. 1. Power off the system from the control panel. Check the cables and connections between the System Unit and the Base I/O Tower.

  • Page 515: Altmanl

    Symbolic FRUs Does the same SRC occur ? ↓ If the system IPLs past the original error, then isolate to the failing IOP or IOA card. Follow the service actions for the new SRC. 5. Remove (and label) all of the storage device units EXCEPT for the alternate IPL load-source device unit that you are currently using (This includes all of the disk devices in D31-D40 and D46-D50.) If the system IPLs past the original error, then isolate to the failing device unit.

  • Page 516: Anybus

    Symbolic FRUs v Check the System error light (amber exclamation mark, see figure below) on the Integrated xSeries Server (IXS) Panel to see if it is on. If the System error light is on, call your Integrated xSeries Server (IXS) service provider. v When the Integrated xSeries Server (IXS) error light is Not on, see FRU TWRCARD.

  • Page 517: Anymemx

    Symbolic FRUs v See the Table 42 on page 720 to identify the locations, type number, and removal and installation procedure for the memory cards. For Models 830 and SB2: v Any one of the memory expansion cards in any memory card slot, locations M02 or M05, may be the failing item.

  • Page 518: As4Ntdd

    The Windows NT Server Application Processor device driver may be causing the problem. Refer to the Integration for Windows Server -- Setup information which is located in the Information Center at http://www.ibm.com/eserver/iseries/infocenter, or contact your next level of support for assistance. This ends the procedure.

  • Page 519: Batchgr

    Symbolic FRUs BATCHGR A battery power unit charger is the failing item. Perform the following to determine the part number for the failing unit: Note: When there is a location and part number displayed on the Control Panel of a system or expansion tower, then you are to replace that FRU first. Note: See “Locations and Addresses”...

  • Page 520: Bkspcn

    Symbolic FRUs v BACKPLN 2. The failing battery is in a secondary expansion unit. Use one of the following batteries and parts: See the removal and installation procedures and locations in Migrated Expansion Tower Problem Analysis, Repair and Parts for more information.

  • Page 521: Bus1

    Symbolic FRUs Table 17. System Model Name of FRU to FRU Position Link to Location Link to Failing Exchange Diagram Component Service Information. (CCIN, PN, Removal and Installation Procedure) 830 and SB2 Tower Card “Locations — Table 41 on Models 830, SB2 page 710.
  • Page 522 Symbolic FRUs 3. Power off the system from the control panel. Remove the cables and connections from the secondary I/O towers so that HSL ports A0 and A1 connect only the Base I/O Tower to the System Unit. This is a minumum configuration for IPL.

  • Page 523: Buspwr

    Symbolic FRUs This ends the procedure. BUSPWR There is a problem with the +29V Bus. Attention: AC power must be removed from the system before removing or installing regulator 3. Perform the following: 1. Is the SRC 1xxx 1200 displayed? ↓...
  • Page 524 Symbolic FRUs b. Disconnect all of the disk units and removable media devices by pulling them out of the enclosure about one inch. c. Power on the system. Is the SRC 1xxx 1200 displayed? ↓ Go to step 12. 8. Perform the following: a.

  • Page 525: Cachbat

    Symbolic FRUs 13. Have you installed all of the power supplies that were removed in step 7 on page 509 of this procedure? ↓ Repeat step 12 on page 510 of this procedure. 14. Install all units removed in this procedure. This ends the procedure.

  • Page 526: Cblall

    Symbolic FRUs CBLALL A power cable may be the failing item. Note: When there is a location and part number displayed on the Control Panel of a System or Expansion Tower, then you are to replace that FRU first. Perform the following to determine the part number for the failing power supply: 1.
  • Page 527 Symbolic FRUs v Panel backplane to power supply SIG9A if installed – part 44H8016 SIG6B if installed – part 44H8035 SIG6C if installed – part 44H8022 v Base backplane to expansion PWRBUS1B cable SIG8A – Part 44H8339 installed (with cover interlock) replace with – part 44H4599 kit.
  • Page 528 Symbolic FRUs ↓ The failing item is the signal cables, exchange the following parts one at a time: v Panel to expansion cover cable SIG8A – Part 44H8339 installed (with cover interlock) replace with – part 44H4599 kit. SIG8A – Part 87G0785 installed (without cover interlock) replace with –...

  • Page 529: Ccin

    Symbolic FRUs 12. Is the SRC 2613? ↓ Go to “Power Cord Part Numbers and Receptacle Descriptions” on page 891. 13. Is the SRC 1xxx-8940, 8941, 8942 or 8943? ↓ Go to “Starting Point for All Problems” on page 4. 14.
  • Page 530 Symbolic FRUs Table 18. Processor Configuration Table (continued) Model Processor Processor Interactive Card Proc 0 Proc 1 Proc 2 Proc 3 Feature Code Capacity Card CCIN CCIN CCIN CCIN CCIN CCIN 26C8 2354 1548 246F 246E 246E 246E 26C7 2354 1547 246F 246E...
  • Page 531 Symbolic FRUs Table 18. Processor Configuration Table (continued) Model Processor Processor Interactive Card Proc 0 Proc 1 Proc 2 Proc 3 Feature Code Capacity Card CCIN CCIN CCIN CCIN CCIN CCIN 23FF 2420 1547 245E 245E 245E 24C0 2416 1540 245F 245E 24C1...
  • Page 532 Symbolic FRUs Table 19. Processor Configuration Table (continued) Model Processor Processor Interactive Card Proc 0 Proc 1 Proc 2 Proc 3 Feature Code Capacity Card CCIN CCIN CCIN CCIN CCIN CCIN 23D6 2402 1536 234D 23D8 2403 1531 245D 235D 23D9 2403 1532...
  • Page 533 Symbolic FRUs Note: If the Failing Item is a System Sub-Card, for example, a DIMM on a Memory Riser Card, the Location will have a sub-card letter, for example, M02-A, where M02 is the card slot and A is the sub-card letter.
  • Page 534 Symbolic FRUs Table 21. Processor and Clock Card Type Numbers (continued) Model Processor Feature Code Processor or Clock Location Card Type 23D1, 23D2, 23D3, 23D4, Processor Card Processor Card 23D5, 23D6, 23D8, 23D9, v 245D v M03 or M04 23DA, 23DB, 23DC, 23DD, 23DE, 26A8, 26A9, Clock Card Clock Card...

  • Page 535: Cdawkld

    Symbolic FRUs Table 23. Memory DIMM Type Numbers Model Processor Feature Memory DIMM Location Code Type 3002, 3004, 3005, M02-s or M05-s 3006, 3007 300F M02-s or M05-s Table 24. Network Interface Controller (NIC) Card Model Processor Feature HSL Controller Type Location Code 830, SB2 2732, 2754, 2758...

  • Page 536: Check

    Symbolic FRUs c. Power supply in location P01 in the 840 System Unit. d. Power supply in location P02 in the 840 System Unit. e. Power supply in location P03 in the 840 System Unit. f. Power supply in location P04 in the 840 System Unit. g.

  • Page 537: Cmpres1

    The compressed device and the compression IOA are not compatible. This ends the procedure. CRYPBAT The batteries for the IBM 4758 cryptographic adapter card need to be replaced. Attention: If you remove any of the batteries without first backing up the power with a fresh battery, the data in the card’s protected memory could be lost, which...

  • Page 538: Ctlpnl

    Symbolic FRUs Processor Tower, FC 8079 (lower half), and FC 9079 – Control Panels (NB1)” on page 690 depending on the model or FC that you are working on. This ends the procedure. CTLPNL A control panel may be failing. Perform the following to determine the part number for the failing item: Note: See either “Models 830/SB2 with FC 9074 –...

  • Page 539: Devbpln

    Symbolic FRUs DEVBPLN A device backplane may be failing. Replace the device backplane. Use the device backplane information in the Service Action Log. See “Locations and Addresses” on page 705 for location, part number, and removal and installation procedure information. DEVICE The addressed storage device is the failing item.

  • Page 540: Dimm 0

    Symbolic FRUs Storage IOA Type Action All others The terminator is integrated into the backplane and not a separate failing item. 3. Exchange the failing item. Note: If the terminating plug is located on a backplane, go to “BACKPLN” on page 504.

  • Page 541: Dimm 1

    Symbolic FRUs DIMM 1 Figure 9. Locations of DIMM 0, DIMM 1, DIMM 2 and DIMM 3 on 2890 Integrated xSeries Server (IXS) card. The second DIMM from the top of the IXS card is the failing item. To determine the part number, go to symbolic FRU “MEMORY”...

  • Page 542: Dimm 2

    Symbolic FRUs DIMM 2 Figure 10. Locations of DIMM 0, DIMM 1, DIMM 2 and DIMM 3 on 2890 Integrated xSeries Server (IXS) card. The third DIMM from the top of the IXS card is the failing item. To determine the part number, go to symbolic FRU “MEMORY”...

  • Page 543: Dimm 3

    Symbolic FRUs DIMM 3 Figure 11. Locations of DIMM 0, DIMM 1, DIMM 2 and DIMM 3 on 2890 Integrated xSeries Server (IXS) card. The fourth DIMM from the top of the IXS card is the failing item. To determine the part number, go to symbolic FRU “MEMORY”...

  • Page 544: Diskimg

    Symbolic FRUs v The addressed disk location that is identified by the device address. 5. Is the SRC reported on the control panel? ↓ See “Hardware SRC Formats” in the iSeries Service Functions information. The 2 right-most characters of word 2 define the SRC format. Use the correct SRC format to locate the function that contains the characters tttt lmmm, where: v tttt=Type number...
  • Page 545 Symbolic FRUs ↓ Go to step 6 of this procedure. 2. Perform the following: a. Remove load cards Mxx in table below for application. The possible failing loads are: Model Load Position 840/SB3 M01,M02,M03 - memory b. Power on the system. Does the system power on? ↓...
  • Page 546 Symbolic FRUs 11. Replace the BACKPLN. This ends the procedure. 12. Is the SRC=1XXX 1204 or 1404? ↓ Go to step 17 of this procedure. 13. Perform the following: a. Remove load cards Mxx in table below for application. The possible failing loads are: Model Load Position...
  • Page 547 Symbolic FRUs a. Power off the system. b. Reinstall one of the Mxx load cards that was removed in step 18 on page 532 of this procedure. c. Power on the system. Does the system power on? ↓ The last card that was reinstalled in this step is the failing item. This ends the procedure.

  • Page 548: Dpac

    Symbolic FRUs 28. Perform the following: a. Remove load cards Mxx in table below for application. The possible failing loads are: Model Load Position 840/SB3 M19 --clock card b. Power on the system. Does the system power on? ↓ Go to next failing item. 29.

  • Page 549: Drvswch

    Symbolic FRUs DRVSWCH The address switches on an Optical Disk Drive in the Optical Library need to be checked and verified. Refer to the 3995 Optical Library Dataserver Maintenance Information Manual for more information. This ends the procedure. DSKDRV The disk drive and logic card in a migrated expansion tower may be failing. See the DSKDRV symbolic FRU in the Migrated Expansion Tower Problem Analysis, Repair and Parts for FRU isolation instructions.
  • Page 550 Symbolic FRUs b. Use the location information of the IOA in the Service Action Log if it is available. If the location is not available, find the address. See “SRC Address Formats” on page 936. Use the address to find the location. See “Locations and Addresses”...

  • Page 551: Fccable

    Symbolic FRUs FCCABLE The Fiber Channel cable may be failing. Use the part number on the cable to determine the part number to replace. FCCODE An error has been detected in the Fiber Channel gateway device Licensed Internal Code. See the gateway device service guide for possible corrective actions. This ends the procedure.

  • Page 552: Fcport

    Symbolic FRUs address of the I/O Adapter. See “SRC Address Formats” on page 936. Use the address to find the location. See “Locations and Addresses” on page 705. This ends the procedure. FCPORT The Fibre Channel IOA port may be the failing item. Perform the following: 1.

  • Page 553: Hslctlr

    Symbolic FRUs This ends the procedure. 7. Unplug the wrap plug from the Fibre Channel IOA and wait until the 2765/2766 3120 SRC occurs. This may take up to 10 minutes. The failure has been isolated to the first link, which includes any of the cables, junctions, etc. between the Fibre Channel IOA port and the first Fibre Channel hub, switch, gateway or device.
  • Page 554 Symbolic FRUs ↓ Go to step 15 on page 542 of this procedure. 3. Perform the following: a. Power off the system. b. Remove all processor and memory cards from the system. c. Power on the system. Does the SRC 1xxx 7405 appear on the panel? ↓...
  • Page 555 Symbolic FRUs This ends the procedure. 8. Perform the following: a. Power off the system. b. Exchange the BACKPLN in the system unit. c. Install all parts that were removed. This ends the procedure. 9. Perform the following: a. Power off the system. b.
  • Page 556 Symbolic FRUs d. The Configuration ID should now be displayed for the non-system unit. For a system unit, use the arrow keys to increment/decrement the sub-function field to display the configuration ID for the CEC. Figure 12. Control PANEL DIAGRAM FOR FUNCTION A8: The Configuration ID displayed is defined as follows: FC 5065/5066 FC 5074/5079, FC 8079 (002)
  • Page 557 Symbolic FRUs FC 5078/0578 FC 5075 Use the arrow keys to increment / decrement to correct Configuration ID. (07xx will be displayed where xx is the Configuration ID). Press Enter. (07xx 00 will be displayed) e. After a few seconds the display on the addressed non-system unit will stop blinking and return to displaying the frame address.

  • Page 558: Intrlck

    Symbolic FRUs 20. This ends the procedure. INTRLCK An interlock failure may have occurred. See the INTRLCK symbolic FRU in the Migrated Expansion Tower Problem Analysis, Repair and Parts for further FRU isolation procedures. IOACNFG IOA configuration problem. Too many communications lines or IOAs are configured using the same IOP. See iSeries Model 270, 8xx, SB2, and SB3 System Installation and Upgrade book for configuration information.
  • Page 559 Symbolic FRUs v If the failing IPL was mode D from an alternate IPL media, then use the “ALTINTF” on page 499 symbolic FRU. Does the same SRC occur ? ↓ Follow the service actions for the new SRC. If the IPL is successful, then the failing item is the load-source disk device.

  • Page 560: I2Cbus

    Symbolic FRUs Remove the IOPs and IOAs, EXCEPT for the load-source IOP and the first storage IOA. (Normally this would mean to remove the cards in locations C02 and C04 - but leave the cards in location C01 and C03.) Attempt to perform the alternate IPL.
  • Page 561 Symbolic FRUs ↓ Replace the following using the appropriate Locations and Failing Items Table for the Model/Feature Code you are working on (see either Table 41 on page 710, Table 42 on page 720, “Locations — FC 5074 I/O Tower” on page 736, or “Locations — FC 5079 I/O Tower” on page 747): For FC 9074, 9079, 5074, 5079: v NB1 –...
  • Page 562 Symbolic FRUs For FC 5078/0578: v CB1 – Tower Card This ends the procedure. 8. Is the SRC 3104, 3114 , 3118 or 311C ? ↓ Replace the following using the appropriate Locations and Failing Items Table for the Model/Feature Code you are working on (see either Table 41 on page 710, Table 42 on page 720, “Locations —...
  • Page 563 Symbolic FRUs ↓ Replace the following using the appropriate Locations and Failing Items Table for the Model/Feature Code you are working on (see either Table 41 on page 710, Table 42 on page 720, “Locations — FC 5074 I/O Tower” on page 736, “Locations — FC 5079 I/O Tower” on page 747): v DB3 –...

  • Page 564: Lbsadp1

    Symbolic FRUs location information, see “Locations — FC 5075 I/O Tower” on page 740 and part number information, see “FC 5075 I/O Tower” on page 799: v SB1 – SPCN Card PN 23L8145 v CB1 – Tower Card v SIGC04 – SPCN Card (SB1) to Tower Card (CB1) This ends the procedure.

  • Page 565: Lbusadp

    For ″Guest″ partitions, this may be a problem accessing or loading the specified Kernel. For further assistance the customer should contact their software service provider, or visit the IBM web page at http://www.as400.ibm.com/lpar for additional support direction. This ends the procedure.

  • Page 566: Lsmedia

    Symbolic FRUs During the IPL or mainstore dump of a secondary partition, a complex problem was detected. The Primary partition’s SAL has to be searched or the SRC history list in the primary partition for the secondary partition with the problem has to be analyzed in sequence.
  • Page 567 Symbolic FRUs Problem or Message Meaning or Corrective Action Card type not supported in this slot System code detected a card type that is not supported in the multi-adapter bridge card location it is installed in. Move the card to a location which will support that card type.

  • Page 568: Ma_Brdg

    Symbolic FRUs Problem or Message Meaning or Corrective Action PCI I/O processor rejected assignment or The I/O processor’s (IOP) licensed internal removal of an IOA code (LIC) has rejected the assignment of an I/O adapter (IOA) to that IOP, or the IOP’s LIC has rejected the removal of an IOA which the IOP owns.
  • Page 569 Symbolic FRUs ↓ Record the bus number value, BBBB, in word 7 of the SRC. See “Breaking Down The SRC” on page 280 for help in determining the bus number. Search for the bus number in HSM or the System Configuration Listing to determine which frame or I/O tower contains the failing component.

  • Page 570: Masbus

    Symbolic FRUs This ends the procedure. MASBUS MASBUS: multi-adapter bridge card location. The multi-adapter bridge detected a problem with a physical card location that it controls. The problem is either in the bus between the multi-adapter bridge and the card slot or with the card slot. The card location may or may not have an installed card.

  • Page 571: Media

    Symbolic FRUs Table 26. (continued) Tower or Name of FRU FRU Position Link to Location Link to Failing Machine to Exchange Diagram Component Service Type Information. (CCIN, PN, Removal and Installation Procedure) External Integrated Follow the Go to “Locations — Go to Table 47 on xSeries Server xSeries...

  • Page 572: Memory

    Symbolic FRUs MEMORY Figure 13. Locations of DIMM 0, DIMM 1, DIMM 2 and DIMM 3 on 2890 Integrated xSeries Server (IXS) card. One of the Pentium memory modules (DIMM 0, DIMM 1, DIMM 2, or DIMM 3) may be the failing item. Feature Size Part Number...

  • Page 573: Mumiocd

    Symbolic FRUs ↓ Go to Step 4 of this procedure. 3. See “Locations — Models 830, SB2 System Unit with FC 9074 Base I/O Tower” on page 709. Replace the following FRUs in order one at a time until the problem is resolved.

  • Page 574: Netserv

    The Windows NT Server Virtual LAN device driver may be causing the problem. Refer to the Integration for Windows Server -- Setup information which is located in the Information Center at http://www.ibm.com/eserver/iseries/infocenter, or contact your next level of support for assistance.

  • Page 575: Ntuser

    Integrated xSeries Server (IXS) Refer to the Integration for Windows Server -- Setup information which is located in the Information Center at http://www.ibm.com/eserver/iseries/infocenter, or contact your next level of support for assistance.

  • Page 576: Pcibus

    Symbolic FRUs PCIBUS The failing item is in a FC 5033, FC 5034, or FC 5035 migrated tower or an attached FC 5065 I/O tower. Go to Symbolic FRU PCIBUS in the Migrated Expansion Tower Problem Analysis, Repair and Parts manual for information on servicing this symbolic FRU.
  • Page 577 Symbolic FRUs Is there a SRC 1xxx 2600 or 2601? ↓ Exchange the following FRUs one at a time: a. Memory cards if installed. (see “Locations and Addresses” on page 705). b. Processor cards if installed. (see “Locations and Addresses” on page 705).

  • Page 578: Piocard

    Symbolic FRUs ↓ The regulator that was removed in this step is the failing item. This ends the procedure. 13. Perform the following: a. Power off the system. b. Remove the new regulator that was installed in step 12 on page 563 and replace it with the original regulator.
  • Page 579 Symbolic FRUs the next step of this procedure. Otherwise, determine the location of the card using the DSA in the SRC. Record the Direct Select Address (DSA) which is word 7 of the SRC from the SAL display. To locate the card specified in the DSA go to “BUS PIP PCIBUS-PIP1”...

  • Page 580: Plus

    Symbolic FRUs Table 27. (continued) System Name of Link to Location Link to Failing Model, FRU to Position Diagram Component Service Tower, Exchange Information. (CCIN, Expansion PN, Removal and Unit, or Installation Procedure) Machine Type Models 830 PCI IOP or C01 - C07 “Locations —...

  • Page 581: Ppcitwr

    Symbolic FRUs Table 28. Tower Name of FRU FRU Position Link to Link to Failing to Exchange Location Component Service Diagram Information. (CCIN, PN, Removal and Installation Procedure) FC 5075 Tower Card “Locations — Table 45 on page 741 FC 5075 I/O Tower”...

  • Page 582: Proc

    Symbolic FRUs System frame or I/O tower type containing Action: the failing item: Expansion I/O tower FC 5074, FC There are two potential failing items. 5078/0578, FC 5079 Exchange symbolic FRU “SIADPCD” on page 582. If the problem still exists after Base I/O tower FC 9074 powering on the frame or tower then exchange symbolic FRU “TWRPLNR”...

  • Page 583: Proc0

    Symbolic FRUs PROC0 The failing item a system processor card. 1. Attempt a SLOW OVERRIDE IPL to run full processor hardware diagnostics. Power off the system from the control panel. Change the IPL mode to manual, and the IPL speed to SLOW OVERRIDE (S) using control panel function 2. Power on the system.

  • Page 584: Proc2

    Symbolic FRUs Note: Be sure to IPL in SLOW OVERRIDE mode after each replacement. a. Processor Card in location M04 in the System Unit 4. This is a Model 840, SB3 System Unit and FC 9079 Base I/O Tower. See “Locations — Models 840, SB3 System Unit with Processor Tower and FC 9079 Base I/O Tower”...

  • Page 585: Pwroc

    Symbolic FRUs Does the same SRC occur ? ↓ Follow the service actions for the new SRC. 2. Is this system a Model 830 with SB2 System Unit and FC 9074 ? ↓ Go to Step 4 of this procedure. 3.
  • Page 586 Symbolic FRUs v Power Supply P02 (dual line cord) – part 21P5383 v Power Supply P03 – part 90H6629 Use the following for FC 5078/0578 and perform “Power PIP8” on page 394 to isolate the failing item. The failing item may be one of the following parts: v Any part on the expansion bus.

  • Page 587: Pwrreg

    Symbolic FRUs v Power Supply P03 – part 90H6629 v Power Supply PP1 – part 24L0728 v Power Supply PP2 – part 24L0728 v AC Input / Battery Charger A01 – part 97H7316 This ends the Procedure. PWRREG A power regulator card may be failing. Attention: To avoid thermal damage to other cards when exchanging regulators, you must put the EMC shield for the CEC regulator in place before powering on the system.
  • Page 588 Symbolic FRUs 3. Is the SRC 1113 – 111A or 1313 – 131A? ↓ Go to “BKSPCN” on page 506 and “BACKPLN” on page 504. 4. Is the SRC 1xxC CE1A? ↓ Power regulator R03 is the failing item. v Expansion I/O tower (FC 5077) – part 21H4829 5.
  • Page 589 Symbolic FRUs v Expansion I/O tower (FC 5077) – part 21H4829 This ends the procedure. 10. Is the SRC 1xxx 6x38 or 6x3A? ↓ Power regulator 2 is the failing item. Perform ″SPCN-PIP1″ in Migrated Expansion Tower Problem Analysis, Repair and Parts to determine the failing item. The following list shows the possible failing items: v System Unit Expansion (FC 507x) –...

  • Page 590: Pwrsply

    Symbolic FRUs v Base I/O tower (FC 5077) – part 21H4829 v Symbolic FRU BATCHGR This ends the procedure. 14. Is the SRC 1xxx B201 or B202? ↓ If the system can be powered on with this SRC, perform symbolic FRU BATCHGR, and then continue.
  • Page 591 Symbolic FRUs b. Try the new power supply in each of the other positions listed in the table. c. If the problem still is not fixed, reinstall the original power supply and go to the next FRU in the list. 2.
  • Page 592 Symbolic FRUs Dual line cord: Unit Reference Code Actual Power Supply Part Number FRU to Replace 1510, 1511, 1512, 1513, 21P5383 1514, 1516 1520, 1521, 1522, 1523, 21P5383 1524, 1526 1910, 1911, 1912, 1913 24L0728 1920, 1921, 1922, 1923 24L0728 Notes: a.
  • Page 593 Symbolic FRUs For 1xxx-2600 in a FC 5078/0578 secondary I/O frame, use this table: Unit Reference Code Power Supply Part Number 2600 P01, P02 21P4970 5. Is the SRC 1xxx CD00? ↓ The system unit is not detecting any power supplies installed. If a power supply is installed replace the following one at a time: Expansion unit frame FC 5077, 5073, and 5083: v part 21H7697...
  • Page 594 Symbolic FRUs This ends the procedure. 8. Is the SRC 1xxx 2132, 2142, 2152, 2212, 2312, or 2332? ↓ The failing item is power supply 2 on a internal expansion unit: Model FC 5035 – part 44H7779. Note: FC 5035 may contain up to 4 power supplies. The reference code that sent you here refers to the power supply on the base expansion unit (see the Locations and Addresses section in Migrated Expansion Tower Problem Analysis, Repair and Parts.)

  • Page 595: Qsysopr

    Symbolic FRUs This ends the procedure. 12. Is the SRC 1xxx 2330 or 2331? ↓ The failing item is power supply 1 on a base expansion unit: v Model FC 5033, 5034 – part 21H9364 v Model FC 5035 – part 44H7779 Note: FC 5035 may contain up to 4 power supplies.

  • Page 596: Rem_Sys

    Symbolic FRUs REM_SYS A problem has occurred in a remote system that is in an HSL OptiConnect loop. The Service Action Log (SAL) code will attempt to identify the HSL loop number of the local system and the serial number of the remote system as a portion of the part description for this symbolic FRU.

  • Page 597: Si_Card

    Symbolic FRUs Table 30. System Model, Name of FRU FRU Position Link to Link to Failing Tower, to Exchange Location Component Service Expansion Diagram Information. (CCIN, Unit, or PN, Removal and Machine Type Installation Procedure) FC 5074 HSL I/O “Locations — Table 44 on page 737.

  • Page 598: Sicntrl

    Symbolic FRUs Table 31. System Model Name of FRU FRU Position Link to Locations Link to Failing to Exchange Diagram Component Service Information. (CCIN, PN, Removal and Installation Procedure) Models 830 Network “Locations — Table 41 on and SB2 Interface Models 830, SB2 page 710.

  • Page 599: Siioadp

    Symbolic FRUs SIIOADP SIIOADP: high-speed link (HSL) I/O adapter. This is the HSL I/O bridge hardware in a System Unit Backplane, Base I/O tower, an expansion I/O tower or SPD Migrated tower. 1. Was the frame ID and the card position listed in the SAL information? ↓...
  • Page 600 Symbolic FRUs 8. Perform “BUS PIP HSL-04” on page 303, then return here and continue with step 9 of this procedure. 9. Use the system model, tower, expansion unit or machine type and the table below to determine the service information for the failing component. Table 33.

  • Page 601: Si_Phb

    Symbolic FRUs Table 33. (continued) System Model, Name of FRU FRU Position Link to Link to Failing Tower, to Exchange Location Component Service Expansion Diagram Information. (CCIN, Unit, or PN, Removal and Machine Type Installation Procedure) FC 5033, FC Go to symbolic FRU CVTCARD in the Migrated Expansion Tower Problem 5034, or FC Analysis, Repair and Parts.

  • Page 602: Sirgcbl

    Symbolic FRUs Table 34. (continued) System Model, Name of FRU FRU Position Link to Link to Failing Tower, to Exchange Location Component Service Expansion Diagram Information. (CCIN, Unit, or PN, Removal and Machine Type Installation Procedure) Models 830 HSL I/O “Locations —...
  • Page 603 Symbolic FRUs Table 35. System Model, Tower, Expansion Unit or HSL Cable or Connections Machine Type Models 830 and SB2 system unit Note: The HSL cable ports A0 and A1 (for loop # 256) are not on the Network Interface Controller NIC card in position M06.

  • Page 604: Sirgcfg

    Symbolic FRUs Table 35. (continued) System Model, Tower, Expansion Unit or HSL Cable or Connections Machine Type FC 5033, FC 5034, FC 5035 SPD migrated v External HSL ports on the frame. towers v An HSL interposer card inside the frame behind the external HSL ports.

  • Page 605: Sirstat

    Symbolic FRUs PRC in Word 4 of the SRC Problem Identified Corrective Action See ″Corrective Action for xxxx 3212 NIC LEVEL DOES NOT SUPPORT OPTICONNECT xxxx 3212″ below. Corrective Action for xxxx 3212:The Network Interface Controller (NIC) hardware component does not support HSL OptiConnect. The FRU containing the NIC component must be upgraded to a level that supports HSL OptiConnect.
  • Page 606 Symbolic FRUs PRC in Indicated status Word 4 See ″Indicated status for PRC in Word 4, 3209″ below. 3209 3210 An HSL link switched to a slower speed. The link is designed to run at a faster speed. Exchange the HSL I/O bridge. Indicated status for PRC in Word 4, 3209: Recoverable CRC errors have occurred on the loop.
  • Page 607 Symbolic FRUs System Unit or Processor Tower” on page 284 to determine which HSL port labels you will be working with on the NIC. Record the loop’s HSL port labels on the NIC for use in a following step or steps in this procedure. Record the loop’s HSL port labels on the NIC for use in a following step or steps in this procedure.
  • Page 608 Symbolic FRUs d. The port number indicator in word 5 is 0000. ↓ Go to step 10 of this procedure. 9. The port identified is the internal HSL port on the NIC card that is connected to the FC 9074 base I/O tower with an internal ribbon cable. Exchange the internal ribbon cable using the service information associated with FRU name ″HSL Ribbon Cable″...

  • Page 609: Sloterr

    Symbolic FRUs 15. Are there any other systems connected to the loop? ↓ Go to step 18 of this procedure. 16. There may be more than one frame on the loop with the frame ID that you are working with. Determine if there is more than one frame on the loop that has the frame ID you are working with.
  • Page 610 Symbolic FRUs The multi-adapter bridge detected a problem with a card location that it controls. The problem is in the controls for the card slot. The card location may or may not have an installed card. If there is a card installed in that location, it may be the source of the problem.

  • Page 611: Snsdata

    Symbolic FRUs Problem or Message Meaning or Corrective Action LED control failure, do not use slot System code has detected a problem with the controls for the Light Emitting Diode at the card location specified by the DSA. Do not use that card location. Power control failure, do not use slot System code has detected a problem with the power controls at the card location...

  • Page 612: Storioa

    Symbolic FRUs STORIOA Replace the storage I/O Adapter. Use the I/O Adapter location information in the Service Action Log if it is available. If the location is not available, find the address of the I/O Adapter. See “SRC Address Formats” on page 936. Use the address to find the location.

  • Page 613: Sysunit

    Symbolic FRUs Table 38. System Model Name of FRU FRU Position Link to Locations Link to Failing to Exchange Diagram Component Service Information. (CCIN, PN, Removal and Installation Procedure) Models 830 System Unit “Locations — Table 41 on and SB2 Backplane Models 830, SB2 page 710.

  • Page 614: Tapcln

    Symbolic FRUs h. System Unit Backplane in location MB1 i. Memory Riser Card in location M02 j. Memory Riser Card in location M05 4. This is a Model 840, SB3 System Unit and FC 9079 Base I/O Tower. See “Locations — Models 840, SB3 System Unit with Processor Tower and FC 9079 Base I/O Tower”...

  • Page 615: Twrbkpl

    Symbolic FRUs TWRBKPL TWRBKPL: I/O tower PCI card backplane. The failing item is the Tower Card in a FC 5075 I/O expansion tower. 1. If you are working from the Service Action Log and a card position is listed with this failing item then that is where the error is located, continue with the next step in this procedure.

  • Page 616: Twrplnr

    Symbolic FRUs v For FC 5065/5066, 5074/5079, or 8079 expansion tower the SPCN card is part of the PCI/SPCN card assembly: – FC 5065/5066 – part 24L0921 – FC 5074/5079/8079-002 – part 97H7307 v For FC 5078/0578 SRC 7610, 7611, 7620, 7621, 7630, 7631, 7640, 7641, replace one part at a time: –...

  • Page 617: Uc235

    Symbolic FRUs Table 40. (continued) System Model, Name of FRU FRU Position Link to Link to Failing Tower, to Exchange Location Component Service Expansion Diagram Information. (CCIN, Unit, or PN, Removal and Machine Type Installation Procedure) FC 5078/0578 Tower Card “Locations —...

  • Page 618: Ug3As

    This ends the procedure. UJ6P3 An error occurred in the IBM Facsimile Support/400 Licensed Program. Please contact your next level of support for possible corrective actions. Find additional information on Facsimile Support for OS/400 in the Application System Facsimile Support for OS/400 User’s Guide.

  • Page 619: Uje34

    Programming: Control Language and the Communications Configurations reference topics in the iSeries 400 Information Center, which is available at http://www.ibm.com/eserver/iseries/infocenter Some software problems can be temporarily solved by changing the configuration parameter, even if the original value was correct. Report this problem to your service representative if you use this temporary change.

  • Page 620: Ulnz4

    Symbolic FRUs ULNZ4 Independent workstation and SDLC support: The system considers an independent workstation to be an attached remote system when it is attached using PC Support asynchronous communications on an ASCII workstation controller. Perform the following: v See the ASCII Work Station Reference, SA41-3130-00 information for instructions on how to verify that the remote system (independent workstation) that is attached to the failing port is a supported device.

  • Page 621: User

    UY1Z1 Cable problems: See the IBM Technical Information Manual for information on how to correct cabling problems. Problems that are associated with noise can cause a workstation to fail or lose communication with the system for various lengths of time. A motor or any...

  • Page 622: Uy1Z2

    Symbolic FRUs device that is a source of electrical radiation can cause noise or electrical interference. The following are common causes for noise problems: v Cables that are located near a source of electrical interference. v Cables that are loose, damaged, or not correctly connected This ends the procedure.

  • Page 623: Vpdconc

    Symbolic FRUs v A temporary loss of power to the workstation occurred. This ends the procedure. VPDCONC The failing item is the VPD concentrator hardware. 1. Is this system a Model 830 with SB2 System Unit and FC 9074 ? ↓...
  • Page 624 Symbolic FRUs ↓ Prior to exchanging any parts, verify that the processors are installed. If you are in test mode and have removed all of the processors, disregard this SRC. Otherwise, correct the processors. If the processors are installed correctly, then exchange the following parts: v Control panel (See symbolic FRU “CTLPNL”...
  • Page 625 Symbolic FRUs v All Processors (See symbolic FRU “CCIN” on page 515 for the correct part.) This ends the procedure. 8. Is the SRC 1xxx 840A? ↓ Exchange the following part: For Models 840, and SB3: a. ACMODUL (See symbolic FRU “ACMODUL” on page 495 for the correct part.) b.
  • Page 626 Symbolic FRUs ↓ The control panel you replaced in this step is the failing item. This ends the procedure. 13. Perform the following: a. Power off the system. b. Exchange the SPCN card in the system unit (TWRCARD). c. Power on the system. Does the SRC 1xxx 840B appear on the panel? ↓...
  • Page 627 Symbolic FRUs 20. Is the SRC 1xxx 8414? ↓ Exchange Processor 2 (See symbolic FRU “CCIN” on page 515 for the correct part.) This ends the procedure. 21. Is the SRC 1xxx 8415? ↓ Exchange Processor 3 (See symbolic FRU “CCIN” on page 515 for the correct part.) This ends the procedure.
  • Page 628 Symbolic FRUs iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...

  • Page 629: Part 2. Fru Replacement

    Part 2. FRU Replacement © Copyright IBM Corp. 2000, 2001...
  • Page 630 iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...

  • Page 631: Chapter 4. Removal And Installation Procedures

    Models 830/SB2 with FC 9074 – AMD (BP1 and Models 840/SB3 System Unit – SPCN Card (R21) BP2) . . 654 Models 840/SB3 – System Unit Backplane (MB1) and Regulator Board (RB1) . . 695 © Copyright IBM Corp. 2000, 2001...

  • Page 632: Fc 5074, Fc 5079, Fc 9079 (With Single Line Cord) - Ac Charger - A01

    Remove and Replace Procedures Models 840/SB3 – Time of Day (TOD) Battery . . 697 Tape Cartridge – Manual Removal . . 701 Disk Unit – Dedicated and Concurrent . . 698 6383, 6385, 6386, 6387 Tape Cartridge . . 701 Disk Unit, Models 830/SB2 and 840/SB3 –...

  • Page 633: Fc 5074/5079, Fc 9074, Fc 9079 - Amd - B01 And B02

    Remove and Replace Procedures 5. Disconnect the power supply jumper cords from the AC module that you are working on. Attention: Do not disconnect the other system AC module power supply jumper cords. 6. Remove the top and bottom screws that hold the AC module to the frame. 7.

  • Page 634: Fc 5074, Fc 5079 - Cards - Concurrent

    Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local regulations. In the United States, IBM has a process for the collection of this battery. For information, call 1-800-426-4333. Have the IBM part number for the battery unit available when you call.
  • Page 635 Remove and Replace Procedures CAUTION: The circuit card contains lead solder. To avoid the release of lead (Pb) into the environment, do not burn. Discard the circuit card as instructed by local regulations. (RSFTC234) 1. Select System Service Tools (SST). If you cannot get to SST, select DST. Attention: Do not perform a system IPL to get to DST.

  • Page 636: Fc 5074, Fc 5079 - Cards - Dedicated

    6. After exchanging an item, go to “Verifying the Repair” on page 920. Note: If you have exchanged a 2766 Fibre Channel IOA, the IBM 2105 disk unit subsystem must be updated to use the World-Wide Port-Name of the new 2766 IOA.

  • Page 637: Fc 5074, Fc 5079, Fc 9079 - Covers

    8. Gently pull the card off the backplane. Note: If you have exchanged a 2766 Fibre Channel IOA, the IBM 2105 disk unit subsystem must be updated to use the World-Wide Port-Name of the new 2766 IOA. This name can be found in the Port worldwide name...
  • Page 638 Remove and Replace Procedures Figure 14. Front Cover - Removal This ends the procedure. Figure 15. Rear Cover - Removal iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...

  • Page 639: Fc 5074, Fc 5079, Fc 9079 - Device Board - Db1 And Db2

    Remove and Replace Procedures FC 5074, FC 5079, FC 9079 – Device Board – DB1 and DB2 1. Power off the expansion tower (see “Powering On and Powering Off the System and Logical Partitions” on page 922). 2. Disconnect the power cord from the expansion tower. 3.

  • Page 640: Fc 5074, Fc 5079, Fc 9079 - Device Board - Db3

    Remove and Replace Procedures 7. Remove the cables from the rear of the DASD board assembly and note their locations. Note: Both ends of the ribbon cables are marked “LH” or “RH” indicating that one end of the cable is plugged in to either the left-hand (DB1) or right-hand (DB2) DASD board assembly.

  • Page 641: Fc 5074, Fc 5079 - Disk Unit - Concurrent

    Remove and Replace Procedures b. Remove the control panel by pulling on the blue handles that are located on each side of the unit and sliding it partially out of the tower. Then, unplug the cable from the rear of the control panel. (See “FC 5074, FC 5079 – Control Panel –...
  • Page 642 Remove and Replace Procedures d. Select Device Concurrent Maintenance and enter the required information in the information fields. e. Press the Enter key on the console. After the delay time, the light above the device location will begin flashing. You now have 9 seconds to pinch the two surfaces of the latching mechanism together and rotate the handle of the disk unit towards you.

  • Page 643: Fc 5074, Fc 5079 - Disk Unit - Dedicated

    Remove and Replace Procedures e. Slide the unit half-way into the tower. Ensure that the device does not contact the backplane at this time. f. Press the Enter key on the console. After the delay time, the light above the device location will begin flashing .

  • Page 644: Fc 5074, Fc 5079 - Control Panel - Nb1

    Remove and Replace Procedures 5. Are you finished with the repair? ↓ Replace the covers that were removed during this procedure and return to the procedure that sent you here. This ends the procedure. 6. To Install a disk unit using dedicated maintenance perform the following: a.

  • Page 645: Fc 5074, Fc 5079, Fc 9079 - Power Distribution Board - Pb1

    Remove and Replace Procedures 5. Slide the panel partially out of the frame. 6. Disconnect the cables that are attached to backside of the control panel. 7. Remove the control panel from the frame. 8. Reverse the above procedure to install the new panel. 9.

  • Page 646: Fc 9074, Fc 9079, Fc 5074/5079 - Power Supply - P01, P02, And P03

    Remove and Replace Procedures 6. Pull the power distribution backplane slightly towards you and lift it up to remove it from the frame. 7. Install the power distribution backplane by reversing the removal procedure. After exchanging an item, go to “Verifying the Repair” on page 920. This ends the procedure.

  • Page 647: Fc 5074, Fc 5079, Fc 9079 - Removable Media - D41 And D42

    Remove and Replace Procedures DANGER Up to 240 V ac is present at the power module connectors when the main power cord is connected to a power source. (RSFTD010) Remove the power supply from the frame. 7. Install the power supply by reversing the removal procedure. After exchanging an item, go to “Verifying the Repair”...
  • Page 648 Remove and Replace Procedures a. Power off the tower or expansion tower. (see “Powering On and Powering Off the System and Logical Partitions” on page 922) b. Disconnect the power cord from the tower or expansion tower. c. Open the front cover. (See “FC 5074, FC 5079, FC 9079 – Covers” on page 623.) d.

  • Page 649: Fc 5074/5079, Fc 9079 - Tower Card - Cb1

    Remove and Replace Procedures v If you need to remove a CD-ROM or DVD media, go to “Optical Media – Manual Removal” on page 704, and then continue with the next step of this procedure. This ends the removal procedure. Continue with the next step of this procedure to install the new unit.
  • Page 650 Remove and Replace Procedures b. The EMC access plate that is located directly above the PCI card enclosure. Press the surfaces of the two latching mechanisms together and tilt the top of the cover away from the frame to remove it. c.
  • Page 651 Remove and Replace Procedures Figure 17. System Unit Control Panel with Keystick (NB1) g. Depress the push button for 3-4 seconds. The control panel will display the bring up SRCs and then function 01. 9. Set the configuration ID in the Tower Card: a.

  • Page 652: Fc 5075 - Amd - B01, B02

    Remove and Replace Procedures g. After a few seconds, the display on the addressed FC 5074/5079 frame will stop blinking and return to displaying the frame address. On a FC 9079, the display will show ″07xx 00,″ indicating success. Use the arrow keys to increment/decrement until ** is shown.
  • Page 653 Remove and Replace Procedures the instructions on the screen when you use HSM to power down the IOP or IOA. They will tell you how to use function 68 and function 69 on the control panel. v If the resource is the console IOA or the console IOP for a secondary partition you will loose the console once you power down the domain.

  • Page 654: Fc 5075 - Cards - Dedicated

    6. After exchanging the failing item, then go to “Verifying the Repair” on page 920. Note: If you have exchanged a 2766 Fibre Channel IOA, the IBM 2105 disk unit subsystem must be updated to use the World-Wide Port-Name of the new 2766 IOA.

  • Page 655: Fc 5075 - Covers

    6. Turn the latches securing the card. 7. Gently pull the card off the system backplane. Note: If you have exchanged a 2766 Fibre Channel IOA, the IBM 2105 disk unit subsystem must be updated to use the World-Wide Port-Name of the new 2766 IOA.

  • Page 656: Fc 5075 - Spcn Card - Sb1

    Remove and Replace Procedures This ends the procedure. FC 5075 – SPCN Card – SB1 1. Power off the expansion unit. See “Powering On and Powering Off the System and Logical Partitions” on page 922. 2. Unplug the power cord from the back of the expansion unit. 3.
  • Page 657 Remove and Replace Procedures ↓ Go to “Recovery Procedures” on page 893. 2. After you have determined the location of the disk unit to replace, remove the front covers for access (see “FC 5075 – Covers” on page 641). 3. Remove the EMC access plate that is over the location of the disk unit that you are removing.

  • Page 658: Fc 5075 - Disk Unit - Dedicated

    Remove and Replace Procedures 5. Are you finished with the repair? ↓ Replace the covers that were removed during this procedure and return to the procedure that sent you here. This ends the procedure. 6. To install a disk unit using concurrent maintenance perform the following: a.

  • Page 659: Fc 5075 - Control Panel - Nb1

    Remove and Replace Procedures b. Disconnect the power cord. c. To remove the disk unit, pinch the two surfaces of the latching mechanism together and pull the handle towards you to release the disk unit from the slot. d. Remove the unit from the tower. 5.

  • Page 660: Fc 5075 - Power Distribution Board - Pb1

    Remove and Replace Procedures 2. Power off the expansion tower. See “Powering On and Powering Off the System and Logical Partitions” on page 922. 3. Remove the front cover. See “FC 5075 – Covers” on page 641. 4. Remove the AC power cord on the frame you are working on. 5.

  • Page 661: Fc 5075 - Tower Card - Cb1

    Remove and Replace Procedures This ends the procedure. FC 5075 – Tower Card – CB1 1. Power off the expansion tower. See “Powering On and Powering Off the System and Logical Partitions” on page 922. 2. Remove the AC power cord from the frame that you are working on. 3.

  • Page 662: Fc 5078/0578 - Cards - Concurrent

    Remove and Replace Procedures 7. Install the AMD Control Card by reversing the removal procedure. After exchanging an item, go to “Verifying the Repair” on page 920. This ends the procedure. FC 5078/0578 – Cards – Concurrent Attention: If removing the cover while powered on, errors may occur due to Electromagnetic Interference.

  • Page 663: Fc 5078/0578 - Cards - Dedicated

    19. After exchanging the failing item, then go to “Verifying the Repair” on page 920. Note: If you have exchanged a 2766 Fibre Channel IOA, the IBM 2105 disk unit subsystem must be updated to use the World-Wide Port-Name of the new 2766 IOA.

  • Page 664: Fc 5078/0578 - Covers

    12. After exchanging the failing item, then go to “Verifying the Repair” on page 920 . Note: If you have exchanged a 2766 Fibre Channel IOA, the IBM 2105 disk unit subsystem must be updated to use the World-Wide Port-Name of the new 2766 IOA.

  • Page 665: Fc 5078/0578 - Expansion Unit Control Panel - Nb1

    Remove and Replace Procedures a. Grasp the right side of the cover and pull it towards you to open it. b. After opening the cover, press down on the lever that is located inside along the top, left side of the cover. c.

  • Page 666: Fc 5078/0578 - Power Supplies - P01 And P02

    Remove and Replace Procedures FC 5078/0578 – Power Supplies – P01 and P02 1. Do not Power off the system. Note: Remove and replace only one power supply at a time. 2. Open the front cover, see “FC 5078/0578 – Covers” on page 650. 3.

  • Page 667: Hsl Cables - Concurrent

    Remove and Replace Procedures 4) Use the arrow keys to increment/decrement to the frame address, nn (nn is usually 02, 03, etc. for expansion towers) (07nn will be displayed). Press Enter (07nn 00 will be displayed). Note: The display on the addressed frame should now be blinking on and off.

  • Page 668: Model 830 Fc 9074, Model 840 Fc 9079/8079 (With Dual Line Cords) - Ac Module (A01, A02)

    Remove and Replace Procedures 3. Remove the power cords from the AC Input/Charger. 4. Remove the top and bottom screws that hold the AC Input/Charger to the frame. 5. Pull the AC Input/Charger out of the frame. 6. Install the AC Input/Charger by reversing the removal procedure. After exchanging an item, go to “Verifying the Repair”...

  • Page 669: Models 830/Sb2 With Fc 9074 - Battery (T01 Through T04)

    Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local regulations. In the United States, IBM has a process for the collection of this battery. For information, call 1-800-426-4333. Have the IBM part number for the battery unit available when you call.
  • Page 670 Remove and Replace Procedures on a partitioned system, follow the procedures from the partition that owns the resource. If the resource is not owned, follow the procedure from the primary partition. For cards in the Models 830/SB2 CEC/System Unit: v No card positions in the (top) CEC/System Unit permit concurrent maintenance. You must power down the system to exchange a card.
  • Page 671 After exchanging the failing item, then go to “Verifying the Repair” on page 920. Note: If you have exchanged a 2766 Fibre Channel IOA, the IBM 2105 disk unit subsystem must be updated to use the World-Wide Port-Name of the new 2766 IOA. This name can be found in the Port worldwide...

  • Page 672: Models 830/Sb2 With Fc 9074 - Cards - Dedicated

    Remove and Replace Procedures at the following URL: http://www.storage.ibm.com/hardsoft/products/ess/refinfo This ends the procedure. Models 830/SB2 with FC 9074 – Cards – Dedicated Attention: All cards are sensitive to electrostatic discharge (see “Appendix C. Working with Electrostatic Discharge-Sensitive Parts” on page 955).
  • Page 673 Remove and Replace Procedures 10. Disconnect and label the remaining external cables from the rear of the processor drawer. 11. Remove the screws that secure the processor drawer in the system unit to the frame. They are located near the bottom corners of the drawer. See “Assembly 3: Models 830 and SB2 with FC 9074 –...
  • Page 674 (before shipping it back to IBM). Then, place the processor that you just removed out of the way.
  • Page 675 Remove and Replace Procedures i. This step will instruct you on how to use the special brush that was provided with the new processor. It is important that you follow these instructions very carefully: 1) Remove the special brush from the packaging. 2) Refer to the figure below: Figure 18.
  • Page 676 39. After exchanging the failing item, then go to “Verifying the Repair” on page 920. Note: If you have exchanged a 2766 Fibre Channel IOA, the IBM 2105 disk unit subsystem must be updated to use the World-Wide Port-Name of the new 2766 IOA.

  • Page 677: Models 830/Sb2 With Fc 9074 - Covers

    12-digit IEEE Address found on the tailstock label of the Fibre Channel IOA. Use the ESS Web Interface User’s Guide (SC26–7346) to update the World-Wide Port-Name in the host configuration on the IBM 2105 ESS. The ESS Web Interface User’s Guide can also be found at the following URL: http://www.storage.ibm.com/hardsoft/products/ess/refinfo...

  • Page 678: Models 830/Sb2 - Device Boards (Db1 And Db2)

    Remove and Replace Procedures Figure 19. Front Cover - Removal This ends the procedure. Models 830/SB2 – Device Boards (DB1 and DB2) 1. Power off the system. (See “Powering On and Powering Off the System and Logical Partitions” on page 922.) 2.

  • Page 679: Models 830/Sb2 - Device Board (Db3)

    Remove and Replace Procedures f. Remove the screws that hold the DASD shelf to the frame. g. Remove the DASD shelf from the frame. 5. Remove the retaining screw that is holding the DASD board assembly to the frame. 6. Pull the DASD board assembly out until it slides off the guide pins, then rotate the DASD board assembly 90°...
  • Page 680 Remove and Replace Procedures Refer to “Models 830 and SB2 with FC 9074 – Final Assembly, Front” on page 812 and perform the following steps. 4. From the rear of the unit remove the following: a. Remove the EMC access plate that is located directly above the PCI card enclosure.

  • Page 681: Models 830/Sb2 With Fc 9074 - System Unit Control Panel (Nb1)

    Remove and Replace Procedures i. Remove the retaining screws that are located inside the disk unit enclosure. j. Remove the disk unit enclosures. k. Remove the screws that hold the center support bracket and shelf for the disk unit and removable media enclosure to the frame. l.
  • Page 682 Remove and Replace Procedures 13. If you are replacing a Processor Capacity Card (CCIN 2351) you MUST contact your next level of support to determine if a POD activation code is required to re-set previously activated ON-Demand processors. If so, then a new POD Activation Code must be generated and entered at the server.

  • Page 683: Models 830/Sb2 With Fc 9074 - Power Distribution Backplane (Pb1)

    Remove and Replace Procedures b. Insert the new keystick into the panel. The control panel will display 0000 5553. c. Locate the push button that is on the back side of the control panel. It is located directly behind the keystick. d.

  • Page 684: Models 830/Sb2 With Fc 9074 - Power Supply (Pp1 And Pp2)

    Remove and Replace Procedures 8. Pull the power distribution backplane slightly towards you and lift it up to remove it from the frame. 9. Install the power distribution backplane by reversing the removal procedure. After exchanging an item, go to “Verifying the Repair” on page 920. This ends the procedure.

  • Page 685: Models 830/Sb2 With Fc 9074 - Removable Media (D41 & D42)

    Remove and Replace Procedures handle from right to left. After exchanging an item, go to “Verifying the Repair” on page 920. This ends the procedure. Models 830/SB2 with FC 9074 – Removable Media (D41 & D42) Laser Safety Information CAUTION: This product may contain a CD-ROM which is a class 1 laser product.
  • Page 686 Remove and Replace Procedures Figure 21. Internal removable media locations 5. Perform the following: a. Select System Service Tools (SST). If you cannot get to SST, select DST. Do not perform a system IPL to get to DST. b. Select the Start a Service Tool option. c.

  • Page 687: Models 830/Sb2 With Fc 9074 - System Unit Backplane (Mb1)

    Remove and Replace Procedures Did the light on the device go on and remain on? ↓ After exchanging an item, go to “Verifying the Repair” on page 920. This ends the install procedure. e. Attempt the device concurrent maintenance procedure again without physically moving the unit.

  • Page 688: Models 830/Sb2 With Fc 9074 - Time Of Day (Tod) Battery

    Remove and Replace Procedures 12. Remove the screws from the air baffle that is located in the center and remove it from the cage. 13. Label and remove the M01 - Processor Regulator card, M02 & M05 - Memory Riser cards, M03 & M04 - Processors, and the M06 - HSL card from inside the processor/CEC cage.

  • Page 689: Models 830/Sb2 With Fc 9074 - Tower Card (Cb1)

    Remove and Replace Procedures 8. Have the customer set the time and date. This ends the procedure. Models 830/SB2 with FC 9074 – Tower Card (CB1) 1. Power off the system. (See “Powering On and Powering Off the System and Logical Partitions”...

  • Page 690: Models 840/Sb3 Processor Tower (With Non-Dual Line Cords) - Ac Box (A01)

    Remove and Replace Procedures b. Use the arrow keys to increment/decrement to sub-function A9 (07A9 will be displayed). Press Enter (07A9 00 will be displayed). c. Use the arrow keys to increment/decrement to the frame address – usually ’01’ for CEC box (0701 will be displayed). Press Enter (0701 00 will be displayed).

  • Page 691: Models 840/Sb3 Processor Tower (With Dual Line Cords) - Concurrent Maintenance Adapter Card (A02)

    Remove and Replace Procedures b. Remove the 2 screws holding the Concurrent Maintenance Adapter Card in place. c. Install the new Concurrent Maintenance Adapter Card and tighten the 2 screws. d. Install the new AC Box and tighten the 4 screws. e.

  • Page 692: Models 840/Sb3 System Unit - Battery Pack (T01)

    Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local regulations. In the United States, IBM has a process for the collection of this battery. For information, call 1-800-426-4333. Have the IBM part number for the battery unit available when you call.
  • Page 693 Remove and Replace Procedures v No card positions in the CEC permit concurrent maintenance. You must power down the system to exchange a card. See “Models 840/SB3, FC 8079 (lower half), FC 9079 Cards — Dedicated” on page 681. For the FC 9079 I/O Tower cards – except IXS cards: v Card positions C01 through C07 and C09 through C15 permit concurrent maintenance using HSM.
  • Page 694 Remove and Replace Procedures 1. Select the Packaging hardware resources option. 2. Select the Hardware contained in packaging option for the frame ID that you are working on. 3. Find the card position for the IOA or IOP that you are removing and select the Concurrent maintenance option.

  • Page 695: Models 840/Sb3, Fc 8079 (Lower Half), Fc 9079 Cards - Dedicated

    After exchanging the failing item, then go to “Verifying the Repair” on page 920. Note: If you have exchanged a 2766 Fibre Channel IOA, the IBM 2105 disk unit subsystem must be updated to use the World-Wide Port-Name of the new 2766 IOA. This name can be found in the Port worldwide...
  • Page 696 After exchanging the failing item, then go to “Verifying the Repair” on page 920. Note: If you have exchanged a 2766 Fibre Channel IOA, the IBM 2105 disk unit subsystem must be updated to use the World-Wide Port-Name of the new 2766 IOA.

  • Page 697: Cards - Special Procedures For Fc 2689, 2748, 2763, 2778, 2890, And 4758

    Remove and Replace Procedures the following URL: http://www.storage.ibm.com/hardsoft/products/ess/refinfo This ends the procedure. Cards – Special Procedures for FC 2689, 2748, 2763, 2778, 2890, and 4758 Type 2689 – Integrated xSeries Adapter (IXA) Attention: Refer to the xSeries server service documentation prior to removing any covers or cards from the xSeries server.

  • Page 698: Type 2748, 2763, 2778 - Cache Battery Pack

    Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local regulations. In the United States, IBM has a process for the collection of this battery. For information, call 1-800-426-4333. Have the IBM part number for the battery unit available when you call.
  • Page 699 Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local regulations. In the United States, IBM has a process for the collection of this battery. For information, call 1-800-426-4333. Have the IBM part number for the battery unit available when you call.

  • Page 700: Type 2748, 2763, 2778 - Cache Directory Card

    Remove and Replace Procedures Figure 23. Cache Battery Pack and Cache Directory Card for Type 2748, 2763, 2778 This ends the procedure. Type 2748, 2763, 2778 – Cache Directory Card Attention: All cards are sensitive to electrostatic discharge (see “Appendix C. Working with Electrostatic Discharge-Sensitive Parts”...

  • Page 701: Type 4758 - Battery Replacement Procedure

    Remove and Replace Procedures 1. Remove the 2890 (IXS) card from the system using dedicated maintenance for the system model or FC that you are working on (see “Chapter 4. Removal and Installation Procedures” on page 617). 2. If you are removing an IXS card from a FC 5074/5079, then from the rear of the expansion tower remove the following: a.
  • Page 702 CAUTION: The battery is a lithium battery. To avoid possible explosion, do not burn or charge the battery. Exchange only with the IBM-approved part. Discard the battery as instructed by local regulations. (RSFTC227) 1. Remove the 4758 PCI Cryptographic Coprocessor card from the system (see “Models 830/SB2 with FC 9074 –...

  • Page 703: Type 4758 - Disablement Procedure

    CAUTION: The battery is a lithium battery. To avoid possible explosion, do not burn or charge the battery. Exchange only with the IBM-approved part. Discard the battery as instructed by local regulations. (RSFTC227) 1. Remove the 4758 PCI Cryptographic Coprocessor card from the system (see “Models 830/SB2 with FC 9074 –...

  • Page 704: Models 840/Sb3 System Unit - Charger (G01)

    Remove and Replace Procedures 5. Remove the battery in the ″Battery3″ holder (upper right side). 6. Remove the battery in the ″Battery4″ holder (upper left side). When this has been accomplished, the PCI Cryptographic Coprocessor card has been disabled. 7. You can now install the new card. This ends the procedure.
  • Page 705 Remove and Replace Procedures Attention: The control panel including the processor capacity card and interactive cards are sensitive to electrostatic discharge (see “Appendix C. Working with Electrostatic Discharge-Sensitive Parts” on page 955). CAUTION: The circuit card contains lead solder. To avoid the release of lead (Pb) into the environment, do not burn.
  • Page 706 Remove and Replace Procedures 16. After exchanging an item, go to “Verifying the Repair” on page 920. This ends the procedure. 17. On the FC 9079 tower or lower half of a FC 8079 tower, pull on the two side fasteners to release the control panel assembly.

  • Page 707: Models 840/Sb3 System Unit - Power Subframe Assembly (Pb1)

    Remove and Replace Procedures b. Insert the new keystick into the control panel. The control panel will display 0000 5553. c. Locate the push button that is on the back side of the control panel. It is located directly behind the front side of the keystick position. d.

  • Page 708: Models 840/Sb3 Processor Tower - Power Supply (Ps) (P01 Through P06)

    Remove and Replace Procedures 18. Remove the bottom row of screws that are inside the CEC Cage. 19. Remove the screws from the Top Cage Retaining Bracket and remove the bracket. 20. Remove the screws from the Left Cage Retaining Bracket and remove the bracket.

  • Page 709: Models 840/Sb3 System Unit - Spcn Card (R21)

    Remove and Replace Procedures This ends the procedure. Models 840/SB3 System Unit – SPCN Card (R21) Attention: All cards are sensitive to electrostatic discharge (see “Appendix C. Working with Electrostatic Discharge-Sensitive Parts” on page 955). CAUTION: The circuit card contains lead solder. To avoid the release of lead (Pb) into the environment, do not burn.
  • Page 710 Remove and Replace Procedures 9. Remove the I/O Tower panel cable from the right EMC bracket. 10. Remove the EMC brackets from around the Front Cage in the following order: v Top v Left and Right 11. Mark the processor, memory, regulator, and filler cards and their locations in the Front Cage so you can return the cards to their proper location during reassembly.

  • Page 711: Models 840/Sb3 - Time Of Day (Tod) Battery

    Remove and Replace Procedures 27. CAUTION: The weight of this part or unit is between 18 and 32 kilograms (39.7 and 70.5 pounds). It takes two persons to safely lift this part or unit. (RSFTC204) Place the Front Cage/Backplane assembly on the floor in the upright position. 28.

  • Page 712: Disk Unit - Dedicated And Concurrent

    Remove and Replace Procedures This ends the procedure. Disk Unit – Dedicated and Concurrent Disk Unit, Models 830/SB2 and 840/SB3 – Dedicated and Concurrent Note: Determine if the system has logical partitions. Go to “Determining if the System Has Logical Partitions” on page 943, before continuing with this procedure.
  • Page 713 Remove and Replace Procedures Attention: If you remove the device when the light is not flashing, data may be lost, the disk unit may be damaged, or the backplane may be damaged. Note: The light above the device location will go off and remain off as soon as the device is no longer making contact with the backplane.
  • Page 714 Remove and Replace Procedures handle of the disk unit towards you. Then push the disk unit completely into the slot and rotate the handle towards the disk unit to latch it into the slot. Attention: If you install the device when the light is not flashing, data may be lost, the disk unit may be damaged, or the backplane may be damaged.

  • Page 715: Tape Cartridge - Manual Removal

    Remove and Replace Procedures 3. To Install a disk unit using dedicated maintenance perform the following: a. Power off the system (see “Powering On and Powering Off the System and Logical Partitions” on page 922). b. Disconnect the power cord. c.

  • Page 716: 1/4 Inch Tape Cartridge (Type 6335)

    Remove and Replace Procedures The cartridge D is pushed out the tape unit door and can be removed. RV3B774-0 1/4 inch Tape Cartridge (Type 6335) Attention: This procedure is very delicate and may damage or destroy the tape cartridge. Use this procedure only when you have attempted the other options for removing the tape cartridge.
  • Page 717 Remove and Replace Procedures Manual Tape Cartridge Unload Lid RV3B766-0 RV3B767-0 3. Insert a solid metal rod (like a bristol wrench) into the manual tape cartridge unload hole and push in until it stops and the arm appears. RV3B768-0 Chapter 4. Removal and Installation Procedures...

  • Page 718: Optical Media - Manual Removal

    Remove and Replace Procedures 4. Pull the arm out until it stops. Insert the solid metal rod into the hole of the arm and pull out until the tape cartridge comes out. RV3B769-0 5. Remove the tape cartridge. 6. Push the arm back in until it stops, turn the manual tape cartridge lid back to the starting position and push it back in place.

  • Page 719: Chapter 5. Locations, Addresses, And Part Listings

    2. The hardware is located in the system unit. Find the model number. When in manual mode, the system displays the model number in function 20 in pxxx cccc format, where xxx is the model number. © Copyright IBM Corp. 2000, 2001...
  • Page 720 Locations and Addresses If you have location information (card or device position), go to “Locations and Addresses” on page 705 and find the location diagram for the system model number. Each diagram has a table that indicates how to get part number information and which Removal and Installation/Recovery procedure to perform.
  • Page 721 Locations and Addresses Logical Hardware Resources on System Bus System bus(es) to work with ..*ALL, 1- 7 Subset by ....*ALL *ALL, *STG, *WS, *CMN Type options, press Enter.
  • Page 722 Locations and Addresses Each diagram has a table that indicates how to get part number information and which Removal and Installation/Recovery procedure to perform. This ends the procedure. Packaging Resources Associated with a Logical Resource Logical resource Type-Model Resource Name Storage IOP 6512-001 SI04...

  • Page 723: Locations - Models 830, Sb2 System Unit With Fc 9074 Base I/O Tower

    Locations and Addresses Locations — Models 830, SB2 System Unit with FC 9074 Base I/O Tower Figure 29. Models 830, SB2 System Unit with FC 9074 Base I/O Tower Chapter 5. Locations, Addresses, and Part Listings...
  • Page 724 Locations and Addresses Notes: 1. The FC 9074 Base I/O Tower contains two system PCI busses. 2. In the FRU Locations and Failing Components table below, the first of the two busses in the FC 9074 tower is ″0001″ and the second bus in the tower is designated as ″yyyy″.
  • Page 725 Locations and Addresses Table 41. FRU Locations and Failing Components Table for Models 830, SB2 System Unit with FC 9074 Base I/O Tower (continued) Position FRU Name Possible Failing Type, CCIN, or Part Number Removal and Installation/Recovery Component (use the “Type, Model, and Procedure Part Number list”...
  • Page 726 Locations and Addresses Table 41. FRU Locations and Failing Components Table for Models 830, SB2 System Unit with FC 9074 Base I/O Tower (continued) Position FRU Name Possible Failing Type, CCIN, or Part Number Removal and Installation/Recovery Component (use the “Type, Model, and Procedure Part Number list”...
  • Page 727 Locations and Addresses Table 41. FRU Locations and Failing Components Table for Models 830, SB2 System Unit with FC 9074 Base I/O Tower (continued) Position FRU Name Possible Failing Type, CCIN, or Part Number Removal and Installation/Recovery Component (use the “Type, Model, and Procedure Part Number list”...
  • Page 728 Locations and Addresses Figure 30. Dual Line Cord Drawing for System Models 830, SB2 iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 729 Locations and Addresses Figure 31. CCIN 2881 with pluggable DIMM v DIMMs must be installed in groups of eight (octals). v DIMMs are installed in the following order: – A-B-C-D-E-F-G-H – J-K-L-M-N-P-Q-R – S-T-U-V-W-X-Y-Z – 1-2-3-4-5-6-7-8 Chapter 5. Locations, Addresses, and Part Listings...
  • Page 730 Locations and Addresses Note: The physical port connectors may vary by CCIN. Figure 32. Network Interface Controller (NIC) Port Locations iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 731 Locations and Addresses Figure 33. Network Interface Controller (NIC) HSL Port and LED Locations Chapter 5. Locations, Addresses, and Part Listings...
  • Page 732 Locations and Addresses Figure 34. Models 830, SB2 with FC 9074 – HSL and SPCN Locations iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...

  • Page 733: Locations - Models 840, Sb3 System Unit With Processor Tower And Fc 9079 Base I/O Tower

    Locations and Addresses Locations — Models 840, SB3 System Unit with Processor Tower and FC 9079 Base I/O Tower Figure 35. Model 840, SB3 Processor Tower Chapter 5. Locations, Addresses, and Part Listings...
  • Page 734 Locations and Addresses Table 42. FRU Locations and Failing Components Table for Models 840, SB3 System Unit Processor Tower Position FRU Name Possible Failing Component Type, CCIN, or Removal and Installation Part Number Procedure (use the “Type, Model, and Part Number list”...
  • Page 735 Locations and Addresses Table 42. FRU Locations and Failing Components Table for Models 840, SB3 System Unit Processor Tower (continued) Position FRU Name Possible Failing Component Type, CCIN, or Removal and Installation Part Number Procedure (use the “Type, Model, and Part Number list”...
  • Page 736 Locations and Addresses Table 42. FRU Locations and Failing Components Table for Models 840, SB3 System Unit Processor Tower (continued) Position FRU Name Possible Failing Component Type, CCIN, or Removal and Installation Part Number Procedure (use the “Type, Model, and Part Number list”...
  • Page 737 Locations and Addresses Table 42. FRU Locations and Failing Components Table for Models 840, SB3 System Unit Processor Tower (continued) Position FRU Name Possible Failing Component Type, CCIN, or Removal and Installation Part Number Procedure (use the “Type, Model, and Part Number list”...
  • Page 738 Locations and Addresses Figure 36. Locations for FC 9079 Base I/O Tower (On Models 840, SB3 System Unit) Notes: 1. The FC 9079 Base I/O Tower contains two system PCI busses. 2. In the FC 9079 Base I/O Tower FRU Locations and Failing Components table below, the first of the two busses in the tower is ″0001″...
  • Page 739 Locations and Addresses Multi-adapter bridge domain / PCI Bridge IOA assignment rules C11 - C15 C11, C12, C13, C14, C15 Table 43. FRU Locations and Failing Components Table for FC 9079 Base I/O Tower Position FRU Name Possible Failing Component Type, CCIN, or Removal and Part Number...
  • Page 740 Locations and Addresses Table 43. FRU Locations and Failing Components Table for FC 9079 Base I/O Tower (continued) Position FRU Name Possible Failing Component Type, CCIN, or Removal and Part Number Installation/Recovery (use the “Type, Procedure Model, and Part Number list” on page 885 to determine the part number...
  • Page 741 Locations and Addresses Table 43. FRU Locations and Failing Components Table for FC 9079 Base I/O Tower (continued) Position FRU Name Possible Failing Component Type, CCIN, or Removal and Part Number Installation/Recovery (use the “Type, Procedure Model, and Part Number list” on page 885 to determine the part number...
  • Page 742 Locations and Addresses Table 43. FRU Locations and Failing Components Table for FC 9079 Base I/O Tower (continued) Position FRU Name Possible Failing Component Type, CCIN, or Removal and Part Number Installation/Recovery (use the “Type, Procedure Model, and Part Number list” on page 885 to determine the part number...
  • Page 743 Locations and Addresses Table 43. FRU Locations and Failing Components Table for FC 9079 Base I/O Tower (continued) Position FRU Name Possible Failing Component Type, CCIN, or Removal and Part Number Installation/Recovery (use the “Type, Procedure Model, and Part Number list” on page 885 to determine the part number...
  • Page 744 Locations and Addresses Figure 37. Dual Line Cord Drawing for System Models 840, SB3 iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 745 Locations and Addresses Figure 38. Dual Line Cord Drawing for FC 9079 I/O Tower with FC 5078 on top Chapter 5. Locations, Addresses, and Part Listings...
  • Page 746 Locations and Addresses Figure 39. Network Interface Controller (NIC) Port Locations iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 747 Locations and Addresses Figure 40. Network Interface Controller (NIC) HSL Port and LED Locations Chapter 5. Locations, Addresses, and Part Listings...
  • Page 748 Locations and Addresses Figure 41. FC 9079 Base I/O Tower – HSL and SPCN Locations Figure 42. Rack mounted expansion unit feature codes iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...

  • Page 749: Locations - Fc 8079 I/O Tower

    Locations and Addresses Locations — FC 8079 I/O Tower Figure 43. FC 8079 I/O Tower Note: Service the FC 8079–001 in the bottom of the rack as a FC 9079, see Figure 36 on page 724. Note: Service the FC 8079–002 in the top of the rack as a FC 5074, see “Locations —...

  • Page 750: Locations - Fc 5074 I/O Tower

    Locations and Addresses Locations — FC 5074 I/O Tower Figure 44. Locations for FC 5074 I/O Tower Notes: 1. The FC 5074 I/O Tower contains two system PCI busses. 2. In the FC 5074 I/O Tower FRU Locations and Failing Components table below, the first of the two busses in the tower is designated as ″xxxx″...
  • Page 751 Locations and Addresses Multi-adapter bridge domain / PCI Bridge IOA assignment rules C01 - C04 C01, C02, C03, C04 C05 - C10 (Not including C08) C05, C06, C07, C09, C10 C11 - C15 C11, C12, C13, C14, C15 Table 44. FRU Locations and Failing Components Table for FC 5074 I/O Towers Position FRU Name Possible Failing...
  • Page 752 Locations and Addresses Table 44. FRU Locations and Failing Components Table for FC 5074 I/O Towers (continued) Position FRU Name Possible Failing Type, CCIN, or Part Removal and Installation Procedure Component Number (use the “Type, Model, and Part Number list” on page 885 to determine the part number when Type or CCIN are given.)
  • Page 753 Locations and Addresses Table 44. FRU Locations and Failing Components Table for FC 5074 I/O Towers (continued) Position FRU Name Possible Failing Type, CCIN, or Part Removal and Installation Procedure Component Number (use the “Type, Model, and Part Number list” on page 885 to determine the part number when Type or CCIN are given.)

  • Page 754: Locations - Fc 5075 I/O Tower

    Locations and Addresses Locations — FC 5075 I/O Tower Figure 45. FC 5075 I/O Tower Notes: 1. The FC 5075 I/O Tower contains two system PCI busses. 2. In the FC 5075 I/O Tower FRU locations and Failing Components table the first of the two busses in the tower is designated as ″xxxx″...
  • Page 755 Locations and Addresses Table 45. FRU Locations and Failing Components Table for FC 5075 I/O Towers Position FRU Name Possible Type, CCIN, or Part Number Removal and Installation Procedure Failing (use the “Type, Model, and Component Part Number list” on page 885 to determine the part number when Type or CCIN are given.)
  • Page 756 Locations and Addresses Table 45. FRU Locations and Failing Components Table for FC 5075 I/O Towers (continued) Position FRU Name Possible Type, CCIN, or Part Number Removal and Installation Procedure Failing (use the “Type, Model, and Component Part Number list” on page 885 to determine the part number when Type or CCIN are given.)

  • Page 757: Locations - Fc 5078, 0578 Pci Expansion Unit

    Locations and Addresses Locations — FC 5078, 0578 PCI Expansion Unit Figure 46. FC 5078, 0578 PCI Expansion Unit Figure 47. FC 5078, 0578 PCI Expansion Unit Notes: 1. The FC 5078, 0578 PCI Expansion Unit can be installed on the top of a tower or within a rack.
  • Page 758 Locations and Addresses an IOA is assigned. The first position in the list must be an IOP. The remaining positions may be IOPs or IOAs. IOAs are assigned to the first IOP located to their left in the list. Although IOAs can be manually reassigned using SST/DST, the IOA assignments return to the default order after each IPL.
  • Page 759 Locations and Addresses Table 46. FRU Locations and Failing Components Table for FC 5078, 0578 PCI Expansion Unit (continued) Position FRU Name Possible Type, CCIN, or Part Number Removal and Installation Procedure Failing (use the “Type, Model, and Component Part Number list” on page 885 to determine the part number when Type or CCIN are given.)
  • Page 760 Locations and Addresses Table 46. FRU Locations and Failing Components Table for FC 5078, 0578 PCI Expansion Unit (continued) Position FRU Name Possible Type, CCIN, or Part Number Removal and Installation Procedure Failing (use the “Type, Model, and Component Part Number list” on page 885 to determine the part number when Type or CCIN are given.)

  • Page 761: Locations - Fc 5079 I/O Tower

    Locations and Addresses Locations — FC 5079 I/O Tower Figure 48. Locations for FC 5079 I/O Tower J11 is an RPO connection, J14 is a Uninterruptable Power Supply connector, J15 is an SPCN 1 connector, and J16 is an SPCN 2 connector. Note: Service the FC 5079 as two independent FC 5074 towers in the same 1.8 meter rack.

  • Page 762: Locations - Integrated Xseries Adapter Card (Ixa), Formerly The Adapter For Netfinity Server

    Locations and Addresses Locations — Integrated xSeries Adapter Card (IXA), Formerly the Adapter for Netfinity Server Figure 49. Locations for xSeries Adapter Card iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 763 Locations and Addresses Table 47. FRU locations and Failing Components for Integrated xSeries Adapter Card (IXA) — Machine Type 1519 Position FRU Name Possible Type, CCIN, or Remove/Install Failing Procedure Component Position Integrated The failing CCIN = 2689 Go to “Type 2689 – depends on xSeries Adapter component is...

  • Page 764: Locations - Power Distribution Unit (Pdu)

    Locations and Addresses Locations — Power Distribution Unit (PDU) Figure 50. Locations for the Power Distribution Unit (PDU) Addresses — Models 830, SB2 System Unit with FC 9074 Base I/O Tower Use the address to find the location. Then go to Table 41 on page 710 to find additional information.
  • Page 765 Locations and Addresses Table 48. IOP, IOA, and device address information for Models 830, SB2 System Unit with FC 9074 Base I/O Tower (continued) Position Possible Failing DSA (BBBBCcbb) Unit Address Component Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.
  • Page 766 Locations and Addresses Table 48. IOP, IOA, and device address information for Models 830, SB2 System Unit with FC 9074 Base I/O Tower (continued) Position Possible Failing DSA (BBBBCcbb) Unit Address Component Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.
  • Page 767 Locations and Addresses Table 48. IOP, IOA, and device address information for Models 830, SB2 System Unit with FC 9074 Base I/O Tower (continued) Position Possible Failing DSA (BBBBCcbb) Unit Address Component Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.
  • Page 768 Locations and Addresses Table 48. IOP, IOA, and device address information for Models 830, SB2 System Unit with FC 9074 Base I/O Tower (continued) Position Possible Failing DSA (BBBBCcbb) Unit Address Component Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.
  • Page 769 Locations and Addresses Table 48. IOP, IOA, and device address information for Models 830, SB2 System Unit with FC 9074 Base I/O Tower (continued) Position Possible Failing DSA (BBBBCcbb) Unit Address Component Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.
  • Page 770 Locations and Addresses Table 48. IOP, IOA, and device address information for Models 830, SB2 System Unit with FC 9074 Base I/O Tower (continued) Position Possible Failing DSA (BBBBCcbb) Unit Address Component Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.
  • Page 771 Locations and Addresses Table 48. IOP, IOA, and device address information for Models 830, SB2 System Unit with FC 9074 Base I/O Tower (continued) Position Possible Failing DSA (BBBBCcbb) Unit Address Component Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.

  • Page 772: Addresses - Models 840, Sb3 Processor Tower

    Locations and Addresses Table 48. IOP, IOA, and device address information for Models 830, SB2 System Unit with FC 9074 Base I/O Tower (continued) Position Possible Failing DSA (BBBBCcbb) Unit Address Component Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.
  • Page 773 Locations and Addresses Table 49. IOP, IOA, and device address information for FC 9079 Base I/O Tower (On Models 840, SB3) (continued) Position Possible Failing DSA (BBBBCcbb) Unit Address Component Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.
  • Page 774 Locations and Addresses Table 49. IOP, IOA, and device address information for FC 9079 Base I/O Tower (On Models 840, SB3) (continued) Position Possible Failing DSA (BBBBCcbb) Unit Address Component Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.
  • Page 775 Locations and Addresses Table 49. IOP, IOA, and device address information for FC 9079 Base I/O Tower (On Models 840, SB3) (continued) Position Possible Failing DSA (BBBBCcbb) Unit Address Component Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.
  • Page 776 Locations and Addresses Table 49. IOP, IOA, and device address information for FC 9079 Base I/O Tower (On Models 840, SB3) (continued) Position Possible Failing DSA (BBBBCcbb) Unit Address Component Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.
  • Page 777 Locations and Addresses Table 49. IOP, IOA, and device address information for FC 9079 Base I/O Tower (On Models 840, SB3) (continued) Position Possible Failing DSA (BBBBCcbb) Unit Address Component Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.
  • Page 778 Locations and Addresses Table 49. IOP, IOA, and device address information for FC 9079 Base I/O Tower (On Models 840, SB3) (continued) Position Possible Failing DSA (BBBBCcbb) Unit Address Component Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.
  • Page 779 Locations and Addresses Table 49. IOP, IOA, and device address information for FC 9079 Base I/O Tower (On Models 840, SB3) (continued) Position Possible Failing DSA (BBBBCcbb) Unit Address Component Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.

  • Page 780: Addresses - Fc 5074 I/O Tower

    Locations and Addresses Table 49. IOP, IOA, and device address information for FC 9079 Base I/O Tower (On Models 840, SB3) (continued) Position Possible Failing DSA (BBBBCcbb) Unit Address Component Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.
  • Page 781 Locations and Addresses Table 50. IOP, IOA, and device address information for FC 5074 I/O Tower (continued) Position Possible Failing Item DSA (BBBBCcbb) Unit Address Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.
  • Page 782 Locations and Addresses Table 50. IOP, IOA, and device address information for FC 5074 I/O Tower (continued) Position Possible Failing Item DSA (BBBBCcbb) Unit Address Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.
  • Page 783 Locations and Addresses Table 50. IOP, IOA, and device address information for FC 5074 I/O Tower (continued) Position Possible Failing Item DSA (BBBBCcbb) Unit Address Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.
  • Page 784 Locations and Addresses Table 50. IOP, IOA, and device address information for FC 5074 I/O Tower (continued) Position Possible Failing Item DSA (BBBBCcbb) Unit Address Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.
  • Page 785 Locations and Addresses Table 50. IOP, IOA, and device address information for FC 5074 I/O Tower (continued) Position Possible Failing Item DSA (BBBBCcbb) Unit Address Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.
  • Page 786 Locations and Addresses Table 50. IOP, IOA, and device address information for FC 5074 I/O Tower (continued) Position Possible Failing Item DSA (BBBBCcbb) Unit Address Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.
  • Page 787 Locations and Addresses Table 50. IOP, IOA, and device address information for FC 5074 I/O Tower (continued) Position Possible Failing Item DSA (BBBBCcbb) Unit Address Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.
  • Page 788 Locations and Addresses Table 50. IOP, IOA, and device address information for FC 5074 I/O Tower (continued) Position Possible Failing Item DSA (BBBBCcbb) Unit Address Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.

  • Page 789: Addresses - Fc 5075 I/O Tower

    Locations and Addresses Table 50. IOP, IOA, and device address information for FC 5074 I/O Tower (continued) Position Possible Failing Item DSA (BBBBCcbb) Unit Address Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.

  • Page 790: Addresses - Fc 5078/0578 Pci Expansion Unit

    Locations and Addresses Table 51. IOP, IOA, and device address information for FC 5075 (continued) Position Possible Failing Item DSA (BBBBCcbb) Unit Address Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.
  • Page 791 Locations and Addresses Table 52. IOP, IOA, and device address information for FC 5078/0578 PCI Expansion Unit Position Possible Failing Item DSA (BBBBCcbb) Unit Address Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.

  • Page 792: Addresses - Fc 5079 I/O Tower

    Locations and Addresses Table 52. IOP, IOA, and device address information for FC 5078/0578 PCI Expansion Unit (continued) Position Possible Failing Item DSA (BBBBCcbb) Unit Address Note: IOA and device DSA’s will not follow the rules below if the IOA is manually reassigned after IPL.

  • Page 793: I/O Adapters

    I/O Adapters I/O Adapters 2890 Integrated xSeries Server (IXS) Figure 51. 2890 Integrated xSeries Server (IXS) Power and Signal Cables Chapter 5. Locations, Addresses, and Part Listings...

  • Page 794: Model 830 And Model Sb2 With Fc 9074

    Power and Signal Cables Model 830 and Model SB2 with FC 9074 Figure 52. Models 830, SB2 System Unit with FC 9074 Single Line Cord – Non Dual Line Cord Enabled Power and Signal Cables iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 795 Power and Signal Cables Table 54. Models 830, SB2 System Unit with FC 9074 – Single Line Cord Signal Cables Name Description Part Number SIG60 IOA in Tower Card (CB1) to 97H7481 Device Board 3 (DB3) SIG61 IOA in Tower Card (CB1) to 44L0070 Device Board 2 (DB2) SIG62...
  • Page 796 Power and Signal Cables Table 55. Models 830, SB2 System Unit with FC 9074 – Single Line Cord Power Cables (continued) Name Description Part Number PWR65 Power Distribution Board 97H7544 (PB1) to Device Board 2 (DB2) PWR66 to PWR69 Power Distribution Board 97H7543 (PB1) to Device Board 2 (DB2)

  • Page 797: Model 830 And Model Sb2 With Fc 9074 - Dual Line Cord

    Power and Signal Cables Model 830 and Model SB2 with FC 9074 – Dual Line Cord Figure 53. Models 830, SB2 System Unit with FC 9074 – Dual Line Cord Power and Signal Cables Chapter 5. Locations, Addresses, and Part Listings...
  • Page 798 Power and Signal Cables Table 56. Models 830, SB2 System Unit with FC 9074 – Dual Line Cord Signal Cables Name Description Part Number SIG60 IOA in Tower Card (CB1) to 97H7481 Device Board 3 (DB3) SIG61 IOA in Tower Card (CB1) to 44L0070 Device Board 2 (DB2) SIG62...
  • Page 799 Power and Signal Cables Table 57. Models 830, SB2 System Unit with FC 9074 – Dual Line Cord Power Cables (continued) Name Description Part Number PWR65 Power Distribution Board 97H7544 (PB1) to Device Board 2 (DB2) PWR66 to PWR69 Power Distribution Board 97H7543 (PB1) to Device Board 2 (DB2)

  • Page 800: Model 840 And Model Sb3

    Power and Signal Cables Model 840 and Model SB3 Figure 54. Model 840 and Model SB3 Processor Tower – Single Line Cord Power and Signal Cables iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 801 Power and Signal Cables Table 58. Model 840 and Model SB3 Processor Tower – Single Line Cord Signal Cables Name Description Part Number SIGC01 System Unit Backplane 23L3363 (MB1) to Control Panel (NB1) Table 59. Model 840 and Model SB3 Processor Tower – Single Line Cord Power Cables Name Description Part Number...
  • Page 802 Power and Signal Cables Figure 55. Model 840 and Model SB3 Processor Tower – Dual Line Cord Power and Signal Cables iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 803 Power and Signal Cables Table 60. Model 840 and Model SB3 Processor Tower – Dual Line Cord Signal Cables Name Description Part Number SIGC01 System Unit Backplane 23L3363 (MB1) to Control Panel (NB1) Table 61. Model 840 and Model SB3 Processor Tower – Dual Line Cord Power Cables Name Description Part Number...
  • Page 804 Power and Signal Cables Figure 56. Model 840 and Model SB3 (FC 9079) Base I/O Tower – Single Line Cord Power and Signal Cables iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 805 Power and Signal Cables Table 62. Model 840 and Model SB3 (FC 9079) Base I/O Tower – Single Line Cord Signal Cables Name Description Part Number SIG60 Tower Card (CB1) to Device 97H7481 Board 3 (DB3) SIG61 Tower Card (CB1) to Device 44L0070 Board 2 (DB2) SIG62...
  • Page 806 Power and Signal Cables Table 63. Model 840 and Model SB3 (FC 9079) Base I/O Tower – Single Line Cord Power Cables (continued) Name Description Part Number PWR78 Charger (A01) to Power 04N2181 Supply 2 (P02) PWR79 Charger (A01) to Power 04N2181 Supply 3 (P03) iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 807 Power and Signal Cables Figure 57. Model 840 and Model SB3 (FC 9079) Base I/O Tower – Dual Line Cord Power and Signal Cables Chapter 5. Locations, Addresses, and Part Listings...
  • Page 808 Power and Signal Cables Table 64. Model 840 and Model SB3 (FC 9079) Base I/O Tower – Dual Line Cord Signal Cables Name Description Part Number SIG60 Tower Card (CB1) to Device 97H7481 Board 3 (DB3) SIG61 Tower Card (CB1) to Device 44L0070 Board 2 (DB2) SIG62...

  • Page 809: Fc 5074 And Fc 5079 I/O Tower

    Power and Signal Cables FC 5074 and FC 5079 I/O Tower Note: The FC 5079 I/O Tower is serviced as two FC 5074 Towers in the same frame. Cable names and part numbers are repeated in the upper and lower section of the FC 5079 frame.
  • Page 810 Power and Signal Cables Figure 58. FC 5074 I/O Tower – Single Line Cord Power and Signal Cables iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 811 Power and Signal Cables Table 66. FC 5074 I/O Tower – Single Line Cord Signal Cables Name Description Part Number SIG60 IOA in Tower Card (CB1) to 97H7481 Device Board 3 (DB3) SIG61 IOA in Tower Card (CB1) to 44L0070 Device Board 2 (DB2) SIG62 IOA in Tower Card (CB1) to...
  • Page 812 Power and Signal Cables Figure 59. FC 5074 I/O Tower – Dual Line Cord Power and Signal Cables iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...

  • Page 813: Fc 5075 I/O Tower

    Power and Signal Cables Table 68. FC 5074 I/O Tower – Dual Line Cord Signal Cables Name Description Part Number SIG60 IOA in Tower Card (CB1) to 97H7481 Device Board 3 (DB3) SIG61 IOA in Tower Card (CB1) to 44L0070 Device Board 2 (DB2) SIG62 IOA in Tower Card (CB1) to...
  • Page 814 Power and Signal Cables Figure 60. FC 5075 I/O Tower Power and Signal Cables iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...

  • Page 815: Fc 5078, 0578 I/O Tower

    Power and Signal Cables Table 70. FC 5075 I/O Tower Signal Cables Name Description Part Number SIGC01 SPCN Card (SB1) to Control 04N6113 Panel (NB1) SIGC02 SPCN Card (SB1) to rear 23L2910 SPCN connectors SIGC03 SPCN Card (SB1) to Device 23L2911 Board (DB1) SIGC04...

  • Page 816: Part Assemblies

    Power and Signal Cables Table 72. FC 5078, 0578 I/O Tower Signal Cables Name Description Part Number SIGC01 Control Panel (NB1) to 41L5649 Control Panel connector SIGC02 Control Panel (NB1) to 41L5517 Tower Card (CB1) Table 73. FC 5078, 0578 I/O Tower Power Cables Name Description Part Number...
  • Page 817 Part Assemblies Chapter 5. Locations, Addresses, and Part Listings...

  • Page 818: Assembly 1: Models 830 And Sb2 With Fc 9074 - Cover Assembly

    Part Assemblies Assembly 1: Models 830 and SB2 with FC 9074 – Cover Assembly iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 819 Assembly 1: (continued) Asm– Part Index Number Units Description 1–1 97H5936 1 Cover, Top –2 1621811 6 Screw, M4 (10mm) –3 44L0247 1 Cover Asm., Rear –4 24L0824 1 Cover, Side –5 1621811 6 Screw, M4 (10mm) –6 24L1069 1 Cover Asm., Lower Front –7 44L0243 1 Cover, Upper Front...

  • Page 820: Assembly 2: Models 830 And Sb2 With Fc 9074 - Final Assembly, Front

    Part Assemblies Assembly 2: Models 830 and SB2 with FC 9074 – Final Assembly, Front iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 821 Assembly 2: (continued) Asm– Part Index Number Units Description 2–1 24L0775 1 Shield, EMC –2 44H8681 3 Screw –3 04N3345 2 AMD Asm. (BP1 & BP2) –4 44H8681 4 Screw –5 04N2793 1 AMD Mounting Asm. –6 1621811 4 Screw, M4 (10mm) Chapter 5.
  • Page 822 Assembly 2: (continued) iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 823 Assembly 2: (continued) Asm– Part Index Number Units Description 2–7 24L0945 1 Control Panel (NB1) See “Assembly 4: Models 830 and SB2 with FC 9074 – Control Panel Assembly” on page 824. –8 44H8406 AR Filler (Removable media) –8 AR CD Storage Unit (D41) See “Type, Model, and Part Number list”...
  • Page 824 Assembly 2: (continued) iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 825 Assembly 2: (continued) Asm– Part Index Number Units Description 2–11 NONUM 1 Removable media cage assembly –12 1621811 2 Screw, M4 (10mm) –13 1621817 2 Screw –14 24L1067 1 Keystick EMC plate –15 1621811 2 Screw, M4 (10mm) –16 NONUM AR 5 Disk unit cage assembly (slots D01 through D50) –17 1621811...
  • Page 826 Assembly 2: (continued) iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 827 Assembly 2: (continued) Asm– Part Index Number Units Description 2–20 NONUM 1 Shelf, Base DASD –21 1621811 3 Screw, M4 (10mm) –22 24L0892 1 Base DASD Bd/Stiff. Asm. (DB3) –23 24L1029 AR DASD Bd/Stiff. Asm. (DB1 & DB2) –24 1621838 1 Screw –25 NONUM...

  • Page 828: Assembly 3: Models 830 And Sb2 With Fc 9074 - Final Assembly, Rear

    Part Assemblies Assembly 3: Models 830 and SB2 with FC 9074 – Final Assembly, Rear iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 829 Assembly 3: (continued) Asm– Part Index Number Units Description 3–1 24L0728 2 Power Supply (PP1 & PP2) –2 24L0774 1 Shield, EMC –3 1621807 2 Screw, Cage mounting –4 24L0776 1 Tunnel, EMC –5 1621811 2 Screw, M4 (10mm) –6 90H9196 1 Handle –7...
  • Page 830 Assembly 3: (continued) iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 831 4 Screw, M4 (10mm) –14 NONUM AR Processor Asm. (M03 & M04) Snap the array cover (PN 24L0710) that is used to protect the processor during shipping on to the processor, before returning it to IBM. Chapter 5. Locations, Addresses, and Part Listings...
  • Page 832 Assembly 3: (continued) iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 833 Assembly 3: (continued) Asm– Part Index Number Units Description 3–15 24L0972 1 CEC Cage Asm. –16 1621811 6 Screw, M4 (10mm) –17 NONUM 1 System Unit Backplane/Stiffener Asm. (MB1) –18 24L0906 6 Screw Chapter 5. Locations, Addresses, and Part Listings...
  • Page 834 Assembly 3: (continued) iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 835 Assembly 3: (continued) Asm– Part Index Number Units Description 3–20 24L0823 1 EMC access plate –21 NONUM 1 AMD door assembly –22 1621811 2 Screw, M4 (10mm) –23 44L0023 2 AMD (B01 & B02) –24 90H6629 3 Power Supply – (P01, P02 & P03) –24 21P5383 2 Power Supply - Dual Line Cord (P01 &...
  • Page 836 Assembly 3: (continued) iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 837 Assembly 3: (continued) Asm– Part Index Number Units Description 3–32 24L0926 1 PCI Cage (CB1) (For FC 9074) –33 1621811 6 Screw, M4 (10mm) –34 24L0891 1 Power Board/Stiff. Asm. (PB1) –35 1621816 6 Screw –36 16G8095 1 TOD Battery Chapter 5.

  • Page 838: Assembly 4: Models 830 And Sb2 With Fc 9074 - Control Panel Assembly

    Part Assemblies Assembly 4: Models 830 and SB2 with FC 9074 – Control Panel Assembly iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 839 Assembly 4: (continued) Asm– Part Index Number Units Description 4–1 NONUM 1 Control Panel Cover –2 1 Processor Capacity Card (FC 9074 Only) (slot A) See the “Type, Model, and Part Number list” on page 885. –3 1 Interactive Card (FC 9074 Only) (slot B) See the “Type, Model, and Part Number list”...

  • Page 840: Assembly 5: Models 840 And Sb3 Processor Tower - Cover Assembly

    Part Assemblies Assembly 5: Models 840 and SB3 Processor Tower – Cover Assembly iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 841 Assembly 5: (continued) Asm– Part Index Number Units Description 5–1 21H7512 1 Cover, Right Side –2 1621811 8 Screw, M4 (10mm) –3 21H7209 1 Cover Asm, Lower Front –4 23L3636 1 Cover, Middle Front –5 21H7213 1 Cover, Left Side –6 1621811 8 Screw, M4 (10mm)

  • Page 842: Assembly 6: Models 840 And Sb3 Processor Tower-Final Assembly, Front

    Part Assemblies Assembly 6: Models 840 and SB3 Processor Tower– Final Assembly, Front iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 843 Assembly 6: (continued) Asm– Part Index Number Units Description 6–1 23L3367 1 EMC access plate, Front Cage –2 1621811 3 Screw, M4 (10mm) –3 23L3365 1 EMC access plate, Front Cage –4 1621811 3 Screw, M4 (10mm) –5 23L3428 1 EMC Bracket, Top –6 1621811 6 Screw, M4 (10mm)
  • Page 844 Assembly 6: (continued) iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 845 Assembly 6: (continued) Asm– Part Index Number Units Description 6–13 21H7719 AR Bulk Power –14 1621811 2 Screw, M4 (10mm) –15 86G6045 AR Filler –16 1621811 2 Screw, M4 (10mm) –17 21H6959 2 AMD Asm (AMD B01 and AMD B02) –18 1621811 4 Screw, M4 (10mm)

  • Page 846: Assembly 7: Models 840 And Sb3 Processor Tower - Final Assembly, Rear

    Part Assemblies Assembly 7: Models 840 and SB3 Processor Tower – Final Assembly, Rear iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 847 Assembly 7: (continued) Asm– Part Index Number Units Description 7–1 23L3366 1 EMC Access Plate –2 1621811 2 Screw, M4 (10mm) –3 23L3427 1 EMC Bracket, Left –4 1621811 17 Screw, M4 (10mm) –5 23L3428 1 EMC Bracket, Top –6 1621811 5 Screw, M4 (10mm) –7...
  • Page 848 Assembly 7: (continued) iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 849 Assembly 7: (continued) Asm– Part Index Number Units Description 7–14 04N2662 1 EMC Access Plate, Rear AMD –15 1621811 4 Screw, M4 (10mm) –16 21H6959 2 AMD Asm. (AMD 3 & AMD 4) –17 1621811 8 Screw, M4 (10mm) –18 23L3646 1 Bracket, Cable –19...
  • Page 850 Assembly 7: (continued) iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 851 Assembly 7: (continued) Asm– Part Index Number Units Description 7–1 04N3934 1 Backplane (MB1) –2 NONUM 1 Front Cage Asm. –3 1624766 8 Screw –4 NONUM 1 Air Duct –5 1624764 4 screw Chapter 5. Locations, Addresses, and Part Listings...

  • Page 852: Assembly 8: Models 840 And Sb3 - Control Panel, Processor Tower

    Part Assemblies Assembly 8: Models 840 and SB3 – Control Panel, Processor Tower iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 853 Assembly 8: (continued) Asm– Part Index Number Units Description 8–1 1 Processor Capacity Card (slot A) See the “Type, Model, and Part Number list” on page 885. –2 1 Interactive Card (slot B) See the “Type, Model, and Part Number list” on page 885. –3 NONUM AR Processor Capacity Access Cover...

  • Page 854: Assembly 9: Fc 9079 Tower (Models 840 And Sb3) - Cover Assembly

    Part Assemblies Assembly 9: FC 9079 Tower (Models 840 and SB3) – Cover Assembly iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 855 Assembly 9: (continued) Asm– Part Index Number Units Description 9–1 24L0825 1 Top Cover –2 1621811 2 Screw, M4 (10mm) –3 24L1079 1 Rear Cover –4 24L0824 1 Side Cover –5 1621811 12 Screw, M4 (10mm) –6 24L1078 1 Front Filler Plate –7 1621811 2 Screw, M4 (10mm)

  • Page 856: Assembly 10: Fc 9079 Tower (Models 840 And Sb3) - Final Assembly

    Part Assemblies Assembly 10: FC 9079 Tower (Models 840 and SB3) – Final Assembly iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 857 Assembly 10: (continued) Asm– Part Index Number Units Description 10–1 24L0945 1 Control Panel –2 44L8406 AR Filler (Removable Media) –2 AR Optical Storage Unit See “Type, Model, and Part Number list” on page 885. –3 AR Removable Media See “Type, Model, and Part Number list” on page 885. –4 24L0821 AR Disk Unit EMC Access Plate...
  • Page 858 Assembly 10: (continued) iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 859 Assembly 10: (continued) Asm– Part Index Number Units Description 10–5 NONUM 1 Removable Media Cage Assembly –6 1621811 2 Screw, M4 (10mm) –7 1621817 2 Screw –8 24L1067 1 Center Support Bracket –9 1621811 2 Screw, M4 (10mm) –10 NONUM AR 5 Disk Unit Cage Assembly –11 1621811...
  • Page 860 Assembly 10: (continued) iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 861 Assembly 10: (continued) Asm– Part Index Number Units Description 10–14 NONUM 1 Shelf, Base Disk Unit –15 1621811 3 Screw, M4 (10mm) –16 24L0892 1 Base Disk Unit Bd/Stiff. Asm. (DB3) –17 24L1029 AR Disk Unit Bd/Stiff. Asm. (DB1 & DB2) –18 1621838 1 Screw...
  • Page 862 Assembly 10: (continued) iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 863 Assembly 10: (continued) Asm– Part Index Number Units Description 10–21 24L0823 1 EMC Access Plate –22 NONUM 1 AMD Door Assembly –23 1621811 2 Screw, M4 (10mm) –24 44L0023 2 AMD –25 90H6629 3 Power Supply — 765 watts –26 24L0940 AR Filler for power supply –27...
  • Page 864 Assembly 10: (continued) iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 865 Assembly 10: (continued) Asm– Part Index Number Units Description 10–33 24L0926 1 PCI Card Cage Assembly (For FC 9079) –34 1621811 6 Screw, M4 (10mm) –35 24L0891 1 Power Board/Stiff. Asm. (PB1) –36 1621816 6 Screw –37 16G8095 1 TOD Battery Chapter 5.

  • Page 866: Assembly 11: Cover Assembly - Fc 5074

    Part Assemblies Assembly 11: Cover Assembly — FC 5074 iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 867 Assembly 11: (continued) Asm– Part Index Number Units Description 11–1 24L0825 1 Top cover –2 1621811 4 Screw, M4 (10mm) –3 24L1079 1 Rear cover –4 24L0824 1 Side cover –5 1621811 12 Screw, M4 (10mm) –6 24L1078 1 Front filler cover –7 1621811 2 Screw, M4 (10mm)

  • Page 868: Assembly 12: Final Assembly - Fc 5074

    Part Assemblies Assembly 12: Final Assembly — FC 5074 iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 869 Assembly 12: (continued) Asm– Part Index Number Units Description 12–1 24L0962 1 Op Panel –2 44H8406 AR Filler (Removable media) –2 AR Optical Storage Unit See “Type, Model, and Part Number list” on page 885. –3 AR Removable media See “Type, Model, and Part Number list” on page 885. –4 24L0821 AR Disk Unit EMC access plate...
  • Page 870 Assembly 12: (continued) iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 871 Assembly 12: (continued) Asm– Part Index Number Units Description 12–5 NONUM 1 Removable media cage assembly –6 1621811 2 Screw, M4 (10mm) –7 1621817 2 Screw –8 24L1067 1 Center Support Bracket –9 1621811 2 Screw, M4 (10mm) –10 NONUM AR 5 disk unit cage assembly –11 1621811...
  • Page 872 Assembly 12: (continued) iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 873 Assembly 12: (continued) Asm– Part Index Number Units Description 12–14 NONUM 1 Shelf, Base Disk Unit –15 1621811 3 Screw, M4 (10mm) –16 24L0892 1 Base Disk Unit Bd/Stiff. Asm. (DB3) –17 24L1029 AR Disk Unit Bd/Stiff. Asm. (DB1 & DB2) –18 1621838 1 Screw...
  • Page 874 Assembly 12: (continued) iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 875 Assembly 12: (continued) Asm– Part Index Number Units Description 12–21 24L0823 1 EMC access plate –22 NONUM 1 AMD door assembly –23 1621811 2 Screw, M4 (10mm) –24 44L0023 2 AMD –25 90H6629 3 Power supply — 765 watts –26 24L0940 AR Filler for power supply –27...
  • Page 876 Assembly 12: (continued) iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 877 Assembly 12: (continued) Asm– Part Index Number Units Description 12–33 97H7307 1 PCI Card Cage/Asm. –34 1621811 6 Screw, M4 (10mm) –35 24L0891 1 Power Board/Stiff. Asm. (PB1) –36 1621816 6 Screw –37 16G8095 1 TOD Battery Chapter 5. Locations, Addresses, and Part Listings...

  • Page 878: Assembly 13: Cover Assembly - Fc 5075

    Part Assemblies Assembly 13: Cover Assembly – FC 5075 iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 879 Assembly 13: (continued) Asm– Part Index Number Units Description 13–1 24L1630 1 Cover, Top –2 75G2878 2 Screw, M3.5 x 8mm –3 24L1652 1 Cover, Rear –4 24L1632 1 Cover, Side –5 24L1946 2 Thumbscrew –6 24L1654 1 Cover, Front –7 24L1632 1 Cover, Side...

  • Page 880: Assembly 14: Final Assembly - Fc 5075

    Part Assemblies Assembly 14: Final Assembly – FC 5075 iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 881 Assembly 14: (continued) Asm– Part Index Number Units Description 14–1 24L1592 1 Op Panel –2 24L1730 2 AMD Asm. –3 NONUM 1 Cage Asm., Disk Unit –4 75G2878 4 Screw, M3.5 x 8mm –4A 04N3392 2 Screw, M3.5 x 35mm –5 24L1827 1 EMC Shield, Disk Unit...
  • Page 882 Assembly 14: (continued) iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 883 Assembly 14: (continued) Asm– Part Index Number Units Description 14–7 NONUM 1 Backplane Asm. –8 75G2878 8 Screw, M3.5 x 8mm –9 04N6111 1 Power Distribution Backplane (PB1) –10 75G2878 5 Screw, M3.5 x 8mm –11 NONUM 1 Power Supply Shelf –12 75G2878 11 Screw, M3.5 x 8mm...

  • Page 884: Assembly 15: Cover Assembly - Fc 5078

    Part Assemblies Assembly 15: Cover Assembly — FC 5078 iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 885 Assembly 15: (continued) Asm– Part Index Number Units Description 15–1 21P4986 1 Top Cover –2 1621811 6 Screw, M4 (10mm) –3 44L0247 1 Rear Cover –4 24L0824 2 Side Cover –5 1621811 16 Screw, M4 (10mm) –6 24L1069 1 Front Cover, Lower –7 44L0252 1 Front Cover, Upper...

  • Page 886: Assembly 16: Final Assembly - Fc 5078/0578

    Part Assemblies Assembly 16: Final Assembly – FC 5078/0578 iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 887 Assembly 16: (continued) Asm– Part Index Number Units Description 16–1 04N4523 1 Top Wrap Asm. –2 00G1268 4 Screws, M4X –3 04N4499 1 Rear EMC Shield –4 11K1107 1 Air Moving Device (Fans) Control Card (BB1) –5 04N4500 1 Front EMC Shield –6 24L0962 1 Op Panel Asm.
  • Page 888 Assembly 16: (continued) iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 889 Assembly 16: (continued) Asm– Part Index Number Units Description 16–9 21P4970 2 AC Power Supply (P01 & P02) –10 41L5448 2 Air Moving Device (Fans) (B01 & B02) –11 21P4894 1 Chassis –12 1621811 6 Screw, M4 (10mm) –13 00P2382 1 Power Distribution (PB1) –14 00G1268...

  • Page 890: Assembly 17: Cover And Hardware Assembly For

    Part Assemblies Assembly 17: Cover and Hardware Assembly For — FC 5079, FC 8079, FC 0550, FC 0551, 0578 iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 891 Assembly 17: (continued) Asm– Part Index Number Units Description 17–1 05N6809 6 Cover, Trim Kit –2 12K0034 2 Side Bezel, Trim Kit –3 12K0032 1 Top Bezel, Trim Kit –4 97H9754 AR 1 high black EIA filler –4 97H9755 AR 3 high black EIA filler –4 97H9756 AR 5 high black EIA filler...

  • Page 892: Assembly 18: Power Distribution Unit (Pdu) Assembly For - Fc 5079, Fc 8079, Fc 0550, Fc

    Part Assemblies Assembly 18: Power Distribution Unit (PDU) Assembly For — FC 5079, FC 8079, FC 0550, FC 0551, 0578 iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...

  • Page 893: Cables And Miscellaneous

    Assembly 18: (continued) Asm– Part Index Number Units Description 18–1 00P2200 1 Power Distribution Unit (PDU) Single Phase US –1 00P2201 1 PDU Two Phase –1 00P2202 1 PDU Three Phase –1 00P2203 1 PDU Single Phase WT –2 1624779 4 Nut Clip –3 74F1823...

  • Page 894: Assembly 19: External Cables

    External Cables Assembly 19: External Cables iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 895 Assembly 19: (continued) Asm– Part Index Number Units Description 19– 21H4902 Internal Modem Cable (FC1010) - Austria – 21H4903 Internal Modem Cable (FC1011) - Belgium – 21H4904 Internal Modem Cable (FC1012) - Africa – 21H4905 Internal Modem Cable (FC1013) - Israel –...

  • Page 896: Internal Cables

    Assembly 19: (continued) Asm– Part Index Number Units Description – 04N7014 HSL Cable (15m) (1462) – 21P5014 HSL Optical cable (6m) (1470) – 21P5015 HSL Optical cable (30m) (1471) – 21P5016 HSL Optical cable (100m) (1472) – 21P6326 HSL Optical cable (250m) (1473) –...
  • Page 897 Miscellaneous Chapter 5. Locations, Addresses, and Part Listings...

  • Page 898: Assembly 20: Miscellaneous

    Miscellaneous Assembly 20: Miscellaneous iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...

  • Page 899: Type, Model, And Part Number List

    Assembly 20: (continued) Asm– Part Index Number Units Description 20– 59H4366 QIC Cleaning Cartridge – 59H3661 Test Tape QIC 4GB – 87G1626 Test Tape QIC 16GB – 59H4127 Test Tape QIC 25GB – 35L0967 Test Tape QIC 50GB – 46G6844 Cleaning Kit, Optical Cables –...
  • Page 900 Type, Model, and Part Number list Type Description Model Part Number 1544 Interactive Card 04N2607 1545 Interactive Card 04N2606 1546 Interactive Card 04N2605 1547 Interactive Card 04N2604 1548 Interactive Card 21P4452 2315 Processor Capacity Card 04N2586 2316 Processor Capacity Card 04N2585 2318 Processor Capacity Card...
  • Page 901 Type, Model, and Part Number list Type Description Model Part Number 25AC Oscillator Card 840, SB3 For Part number, see Type 25AA in this table. 25AD Clock Card 830, SB2 74G6398 25AF Oscillator 840, SB3 For part number, see Type 25AA in this table.
  • Page 902 Type, Model, and Part Number list Type Description Model Part Number 2761 Integrated Modem IOA v United States v 97H7678 v Europe v 97H7679 v Germany v 97H7680 v Australia v 97H7681 v Spain v 97H7682 v Czechoslovakia v 97H7683 2763 Storage IOA v Card...
  • Page 903 Type, Model, and Part Number list Type Description Model Part Number 2843 Combined Function IOP - All, except model 270 04N5095 64 MB 284B Embedded Combined FC 5075 04N4723 Function IOP 2881 Memory Riser Card 830, SB2 04N3027 28AA PCI Drawer (includes the 830, SB2, 840, SB3 24L0926 tower card)

  • Page 904: Model 830/Sb2 - Processor Feature Codes And Ccins

    Type, Model, and Part Number list Type Description Model Part Number 6382 Internal 1/4 inch cartridge v System model 830, 840, v 97H7331 drive with QIC-4GB (DC) SB2, and SB3 system unit v 21H7019 on the door. v FC 5072, 5073, 5077 v 97H7331 expansion towers v 59H3745...

  • Page 905: Power Cord Part Numbers And Receptacle Descriptions

    Power Cord Part Numbers and Receptacle Descriptions The part numbers, countries, and descriptions associated with each power cord can be found at http://www.as400.ibm.com/tstudio/planning/index_rf.htm This information is also in the Physical Planning PDF file on this service CD. Chapter 5. Locations, Addresses, and Part Listings...
  • Page 906 iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...

  • Page 907: Chapter 6. Data Recovery Procedures And General System Information

    IBM 9337. For disk service support on rack-mounted disk units, use the FC 504x Problem Analysis and Repair and Parts, SY44–4934 information. The procedures in this section do not give support to IBM 2105 disk units. Use the ″IBM 2105 maintenance″ information for disk service support.

  • Page 908: Start Disk Service Here

    Data Recovery and General System Information Start Disk Service Here Before exchanging a disk unit, you must attempt to save customer data. This procedure directs you to the correct recovery procedure to use when attempting to save customer data. 1. Is the disk unit a type 673x? ↓...
  • Page 909 Data Recovery and General System Information Note: Do not IPL the system to get to DST. Select the Work with disk units option on the Use Dedicated Service Tools (DST) display. 2. Select the Display disk configuration option on the Work with Disk Units display. 3.

  • Page 910: Exchanging A Disk Unit With Device Parity Protection

    Data Recovery and General System Information This ends the procedure. Exchanging a Disk Unit with Device Parity Protection 1. Does the failing unit have data parity protection that allows service without possible data loss (see “Determining Storage Protection Status” on page 894)? ↓...

  • Page 911: Exchanging A Disk Unit With Mirrored Protection

    Data Recovery and General System Information 5. Exchange the failing disk unit (see “Chapter 4. Removal and Installation Procedures” on page 617). When finished, continue with the next step of this procedure. 6. Perform the following: a. Ask the customer to stop all active applications on the system and power the system off with the Power Down System (PWRDWNSYS) command.
  • Page 912 Data Recovery and General System Information Systems that have remote load source mirror protection can be recovered by using the steps in “Recover Remote Load Source” on page 917. If you do know if this system has remote load source mirror protection, contact your next level of support.
  • Page 913 Data Recovery and General System Information Was the disk unit exchanged successfully using the concurrent maintenance procedure? ↓ Go to step 8 of this procedure. 6. The following criteria was met which is why you are here: v The concurrent repair of the local load source disk unit did not succeed. v The system has remote mirrored load source protection.
  • Page 914 Data Recovery and General System Information f. Initialize and format the disk unit. When the new disk unit is initialized and formatted, the display shows that the status is complete (this may take 30 minutes or longer). 10. Perform the following: a.
  • Page 915 Data Recovery and General System Information Note: Do not IPL the system to get to DST. b. Select the Work with disk units option. c. Select the Display disk configuration option. d. Select the Display non-configured units option. Does the disk unit that you just exchanged appear as a non-configured unit on the display? ↓...

  • Page 916: Resuming Mirrored Protection

    Data Recovery and General System Information Ask the customer to end all applications that are running on the system and power the system off with the Power Down System (PWRDWNSYS) command. Go to “Recover Remote Load Source” on page 917. This ends the procedure.

  • Page 917: Disk Unit Data Save And Initialize

    Data Recovery and General System Information 4. On the Resume Mirrored Protection display, select the disk unit that you just replaced. It has a status of suspended. Is the disk unit in an Independent ASP? ↓ The disk unit that you selected will become active when the Independent ASP is varied on.
  • Page 918 Data Recovery and General System Information 3. From the Use Dedicated Service Tools (DST) display, perform the following to save the customer data from the failing disk unit: a. Select the Work with disk units option. b. Select the Work with disk unit recovery option on the Work with Disk Units display.
  • Page 919 Data Recovery and General System Information a. Power off the system. b. Exchange the storage IOA (see “Chapter 4. Removal and Installation Procedures” on page 617). If you do not know the part number, see “Type, Model, and Part Number list” on page 885. c.
  • Page 920 Data Recovery and General System Information f. Select the disk unit that you want the data restored to on the Restore Disk Unit Data display. g. Press F10 to confirm the restore. The Function Status display shows the percent of customer data restored. The system will IPL to the Use Dedicated Service Tools (DST) display when the restore has completed.
  • Page 921 Data Recovery and General System Information Note: If this password is not valid, ask the customer for the correct password. c. Select the Work with disk units option on the Use Dedicated Service Tools (DST) display. d. Select the Work with disk unit recovery option on the Work with Disk Unit display.
  • Page 922 Data Recovery and General System Information c. Select the Work with system partitions option on the Use Dedicated Service Tools (DST) display. d. Select the Recover configuration data option on the Work with System Partitions display. e. Select the Recover primary partition configuration data on the Recover Configuration Data display.
  • Page 923 Data Recovery and General System Information j. Select the configured disk unit to exchange on the Select Configured Unit to Replace display. k. Select the replacement disk unit on the Select Replacement Unit display. l. Press the Enter key to confirm the replace operation (this operation takes 10 to 15 minutes to complete).
  • Page 924 Data Recovery and General System Information a. Return to the Display Disk Configuration display. b. Select the Display disk configuration capacity option. Does the % Used field for the disk unit to be removed show an asterisk (*)? ↓ You cannot use the Remove Units from Configuration function. Go to step 2 of this procedure.
  • Page 925 Data Recovery and General System Information ↓ Go to step 2 of this procedure. 30. On the Work with ASP Configuration display, select the Display disk configuration capacity option. 31. Press F11 twice to display non-configured units. Is the unit you removed shown as a non-configured unit? ↓...

  • Page 926: Disk Unit Initialize And Disk To Disk Copy

    Data Recovery and General System Information ↓ On the Work with ASP Configuration display, select the Display disk configuration capacity option. The unit you added should be shown in the correct ASP. This ends the procedure. 37. Do you have more FRUs to exchange? ↓...
  • Page 927 Data Recovery and General System Information 7. From the Use Dedicated Service Tools (DST) display, perform the following to format and initialize the disk drive you installed in step 5 on page 912 of this procedure: a. Select the Work with disk units option on the Use Dedicated Service Tools (DST) display.
  • Page 928 Data Recovery and General System Information 13. The system is ready for the next IPL. This ends the procedure. 14. Perform the following to remove the failing load-source disk unit on the system: a. Power off the system. b. Find the load-source disk unit. Slide the disk unit out of the system (see “Chapter 4.
  • Page 929 Data Recovery and General System Information d. Select the Work with disk unit recovery option on the Work with Disk Unit display. e. Select the Recover configuration option on the Work with Disk Unit Recovery display. This option assembles the system configuration information on disk unit 1 in the system unit.
  • Page 930 Data Recovery and General System Information 24. From the Use Dedicated Service Tools (DST) display, perform the following to format and initialize the disk drive you installed in step 22 of this procedure: a. Select the Work with disk units option on the Use Dedicated Service Tools (DST) display.

  • Page 931: Dst Procedures

    Data Recovery and General System Information 30. The system is ready for the next IPL. This ends the procedure. 31. Are there multiple failing disk units under the same IOA? ↓ Perform the following: a. Power off the system. b. Exchange the storage IOA (see “Chapter 4. Removal and Installation Procedures”...
  • Page 932 Data Recovery and General System Information – For system models 830, 840, SB2 and SB3, this disk unit must be located in position D31, D32, D33, or D34. Secondary Partition: – See ’Locating a Secondary Partition’s Load Source From the Primary Partition’s Console’...

  • Page 933: Copy The Contents Of Lic Log

    Data Recovery and General System Information Dedicated Service Tools (DST). Do not select F10 from the Disk Configuration Attention Report display when you are performing this Recover Remote Load source procedure. Note: At this time, the load source disk is the only configured disk unit in the system.

  • Page 934: Verifying The Repair

    Data Recovery and General System Information b. Select the End Licensed Internal Code option. Note: Remember that the file does not close until you select the End Licensed Internal Code option. This ends the procedure. Verifying the Repair 1. Were you sent here after completing a concurrent maintenance procedure? ↓...

  • Page 935: Verify Concurrent Repair

    Data Recovery and General System Information ↓ A new symptom may have occurred. Use the SRC information and go to “Chapter 2. Unit Reference Codes” on page 59 to determine the cause of the problem. This ends the procedure. 6. Are there any other failing items that remain to be exchanged? ↓...

  • Page 936: Powering On And Powering Off The System And Logical Partitions

    Data Recovery and General System Information To display missing or failed hardware perform the following: a. On the command line, enter STRSST. If you cannot get to SST, select DST (see ″Accessing Dedicated Service Tools″ in the iSeries Service Functions. Note: Do not IPL the system to get to DST.

  • Page 937: Powering Off The System

    Data Recovery and General System Information 3. The Power On light starts blinking at the fast rate of one blink per second as the system is powered on. The light stops blinking and stays on when power on is complete. 4.

  • Page 938: Powering Off A System With Multiple Logical Partitions

    Data Recovery and General System Information 3. Press the Power button (white) on the control panel. The Data-Function display shows O? (the international power-off symbol). 4. Press the Power button (white) on the control panel again. Note: To cancel the power-off operation, do not press the Power button a second time.

  • Page 939: Powering Off A System With Multiple Logical Partitions Using The Control Panel Or Primary Partition's Console

    Data Recovery and General System Information The Service Action is: Go to: The part to remove or install or isolate is in the “Powering Off a System with system unit. Multiple Logical Partitions Using the Control Panel or Primary The part to remove or install or isolate is in the Partition’s Console”.

  • Page 940: Expansion Tower And Spcn Controlled Expansion Unit Power Procedure

    Data Recovery and General System Information must stop all applications, including console applications, and subsystems that are running in all logical partitions, before the delayed power-off operation is complete. Attention: Using the control panel power push-button to power off the system may cause unpredictable results in the data files, and the next IPL will take longer to complete.
  • Page 941 Data Recovery and General System Information Note: If the system has logical partitions, then all operations on the console refer to the console of the logical partition in which you are working. Note: To locate a secondary partition’s console go to iSeries Service Functions. Use this procedure only to power off an expansion tower or unit when you are performing one of the following: v Removing or replacing a failing part within an expansion tower or unit.
  • Page 942 Data Recovery and General System Information ↓ You cannot power off the tower at this time. The SPCN controlling system must be running OS/400 or at SST/DST to power off the tower. Correct that problem first, then perform this procedure again. This ends the procedure.
  • Page 943 Data Recovery and General System Information status″ of the other rows to see if there are any ″failed″ links, other than the links that you recorded for the tower that you are working on. Are there any other failed links that are not associated with the tower that you are working on? ↓...
  • Page 944 Data Recovery and General System Information Note: If you have only the resource name, select the Locate Resource by Resource Name option and display the Associated packaging resource(s) for the selected resource. Use the Frame ID shown for the selected resource in step 15d.
  • Page 945 Data Recovery and General System Information Note: If the system has logical partitions and multiple logical partitions own IOPs on the bus, then you must do the power off from the Primary partition’s console. When instructed to power on the expansion tower or unit, do it from the console of the Primary partition.
  • Page 946 Data Recovery and General System Information 22. Are you here to exchange the AC input/charger, any of the device boards or the power board? ↓ You can main maintain AC power to the expansion unit while you are servicing this tower. When the expansion tower is powered off, open the rear cover and trace the AC jumper cords from the three power supplies to the AC Input Charger.
  • Page 947 Data Recovery and General System Information d. Are you working in the Primary partition? ↓ Perform the function 69 (with the control panel set to Manual Mode) from the control panel (See “Control Panel Functions” in the iSeries Service Functions information). Then, go to step 29 of this procedure.

  • Page 948: Storage I/O Card Modes And Jumpers

    Data Recovery and General System Information ↓ Work with the customer to restore the mode of the tower to ″Switchable″ using the ″Service Reference Procedures″ in the iSeries Service Functions information. Continue with the next step of this procedure. 33. Work with the customer to start the CRG that you ended during this procedure.

  • Page 949: Mode Jumper Has Been Overridden

    1. Power off the system, ensuring that no jobs are currently processing. (See ″Starting and Stopping the System″ in the Information Center at http://www.ibm.com/eserver/iseries/infocenter). 2. To set the mode of the card to Compressed (C), place the jumper on the top and middle pins.

  • Page 950: Mode Jumper Is Missing

    (SRCs) occurred at about the same time as this error, then power the system down normally and IPL (see ″Starting and Stopping the System″ the Information Center at http://www.ibm.com/eserver/iseries/infocenter). Mode jumper is missing The error message CPPEA21 appears when the mode jumper is missing from the storage I/O card.
  • Page 951 SRC Address Formats 6. Go to ″Hexadecimal Product Activity Log Data″ in the iSeries Service Functions book to obtain the address information. When that procedure instructs you to return to the previous procedure, return to step 8 of this procedure. 7.
  • Page 952 SRC Address Formats Display Address Information for Resource Serial Resource Name Type Model Number Name Storage 6607 83-00834 DD001 Physical Location Frame ID ..: 1 Device Position ..: L01 Logical Address: SPD Bus: Storage:...
  • Page 953 SRC Address Formats Figure 63. Format Conversion Note: When converting from Bus/Board/Card format to Bus-Bus-Bus- Bus/Card-Card/Board-Board format, the numbers must be converted from Decimal to Hexadecimal. 12. Unit (Device) Address Definitions are explained in an “abcd efgh” format. For example, if the unit address is 0100 FFFF or 0001 00FF, the address relates to the “abcd efgh”...

  • Page 954: Hardware Src Formats

    SRC Address Formats Workstation Disk, Tape, or Optical with I/O adapter address (Type B) I/O Bus I/O Adapter Adapter I/O Bus Port Controller Device Device Session Note: If the unit (device) address appears as FFFF FFFF, the address cannot be determined.
  • Page 955 SRC Address Formats Table 76. SRC format examples (other formats exist; if necessary contact your next level of support) (continued) Panel Function, Digits x to y Device LIC SRC LIC SRC Word (from left to IOP SRC IOP SRC LIC SRC Format Format Format...

  • Page 956: Important Cryptographic I/O Processor Information

    Important Cryptographic I/O Processor Information Attention: The type 2620 or type 2628 cryptographic I/O processor should not be removed or disconnected except by qualified IBM service personnel. Performing this action for any reason causes the loss of the primary encryption key.

  • Page 957: Determining If The System Has Logical Partitions

    SRC Address Formats Determining if the System Has Logical Partitions This procedure instructs the user on how to determine if the system has logical partitions. 1. Go to the Primary partition system console. 2. From the SST or DST screen select the Work with system partitions option. 3.

  • Page 958: Determining The Hosting Partition Of A Guest Partition

    SRC Address Formats partition for clarification). For information on determining the hosting partition for a guest partition see “Determining the Hosting Partition of a Guest Partition”. Note: The hosting partition may not have a console session established via TELNET. In that case use the Primary partition’s console. 2.

  • Page 959: Finding The Load Source Disks On Systems With Mirrored Protection

    Determining Load Source, Alternate IPL – For system models 830, 840, SB2 and SB3, this disk unit must be located in position D31, D32, D33, or D34. Secondary Partition: – See ’Locating a Secondary Partition’s Load Source From the Primary Partition’s Console’...

  • Page 960: Search Sequence For The Alternate Ipl Device

    For 34xx, 35xx, and 7208 model 342 tape devices you must set the SCSI address to address 0, 1, or 2. For an IBM 9427 8mm Tape Cartridge Library, you must set the tape library address for the drive that is used as the alternate IPL device to address 0, 1, or 2.

  • Page 961: Reclaim Iop Cache Storage

    Determining Load Source, Alternate IPL For the location of the address switch on external devices, see the information in the device installation service manual. Reclaim IOP Cache Storage 1. If you are not already using dedicated service tools, perform an IPL to DST (see “Dedicated Service Tools (DST)”...
  • Page 962 iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...

  • Page 963: Part 3. Appendixes

    Part 3. Appendixes © Copyright IBM Corp. 2000, 2001...
  • Page 964 iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...

  • Page 965: Appendix A. Problem Summary Form

    Note: If the system has logical partitions and the problem is in a secondary partition, then some of the functions may not be available. Use the system control panel or option 20 on the Work with Partition Status screen to record function 20 information. © Copyright IBM Corp. 2000, 2001...
  • Page 966 Note: All functions may not display, depending on the failure. Functions Descriptions SRC Words Function 1 IPL Mode/Type Function 5 Power SRC (if applicable) SRC word 1, extended SRC Function 11 characters 9–32 Function 12 SRC words 2, 3, 4, 5 Function 13 SRC words 6, 7, 8, 9 Function 20...

  • Page 967: Appendix B. Preventive Maintenance (Pm)

    Appendix B. Preventive Maintenance (PM) Scheduled preventative maintenance (PM) is no longer required. Loading and applying all PTFs is the responsibility of the customer. Refer the customer to the Information Center at http://www.ibm.com/eserver/iseries/infocenter. © Copyright IBM Corp. 2000, 2001...
  • Page 968 iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...

  • Page 969: Appendix C. Working With Electrostatic Discharge-Sensitive Parts

    Parts When holding or installing electrostatic discharge-sensitive (ESD) parts, use the ESD handling kit (IBM* part 6428316) or similar. Read the instructions inside the top cover of the carrying case. All system logic cards are sensitive to electrostatic discharge (ESD). To prevent damage to ESD-sensitive logic cards, follow these instructions: v Switch off power to the system or device before removing logic cards.
  • Page 970 iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...

  • Page 971: Appendix D. System Safety Inspection

    A safety inspection for the system should be performed: v When it is inspected for an IBM maintenance agreement v When IBM service is requested and no service has recently been performed by v When an alterations and attachments review is performed...

  • Page 972: Ac Safety Grounds

    3. Check for 1.0 ohm or less of resistance between the power cord ground and the power supply frame. 4. Ensure that the power cord is fully inserted and secured into position on the machine end. 5. Ensure that the power cord required for your country and system is installed. AC Safety Grounds 1.
  • Page 973 5. Ensure that the safety shield is installed over the left side of the expansion unit AMD assembly. 6. Check the external battery backup power supply cable (if present) for visible cracks, wear, or damage. 1. Models 640, 730, and S30 only: Ensure that the retainer that holds the vertical SPD card separators is in place.
  • Page 974 iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...

  • Page 975: Appendix E. Service Log

    Appendix E. Service Log Machine Type ____________ Serial Number ____________ Logical Partition ___________ Description of Problem/Action Taken (Do not record hours or part Date numbers.) Service Representative © Copyright IBM Corp. 2000, 2001...
  • Page 976 Description of Problem/Action Taken (Do not record hours or part Date numbers.) Service Representative iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...

  • Page 977: Appendix F. Hsl Loop Configuration And Status Form

    ________________ ________ ________ ________________ System/Tower T/M/FC System/Tower T/M/FC ____________ ____________ Resource Type: Frame Port Resource Type: ________ ________ ________ ________ Name: Port Frame Name: ________________ ________ ________ ________________ System/Tower T/M/FC System/Tower T/M/FC ____________ ____________ © Copyright IBM Corp. 2000, 2001...
  • Page 978 Table 77. HSL Loop Configuration and Status Form (continued) Leading Link From This Resource Link status Trailing Link From This Resource (Operational / HSL Resource Type (NIC As Frame ID and As Port and HSL Resource Type (NIC Failed) or I/O Adapter), Resourse Port Frame ID or I/O Adapter), Resource...
  • Page 979 Table 77. HSL Loop Configuration and Status Form (continued) Leading Link From This Resource Link status Trailing Link From This Resource (Operational / HSL Resource Type (NIC As Frame ID and As Port and HSL Resource Type (NIC Failed) or I/O Adapter), Resourse Port Frame ID or I/O Adapter), Resource...
  • Page 980 iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...

  • Page 981: Appendix G. Hsl Link Status Diagnosis Form

    Port _0 (or Port _0 (or Internal) Internal) Internal) ______ ____ ____ ____ Card Position Port _1 (or Port _1 (or Port _1 (or _______ Internal) Internal) Internal) Port # ____ ____ ____ _______ © Copyright IBM Corp. 2000, 2001...
  • Page 982 iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...

  • Page 983: Appendix H. Installed Features In A Pci Bridge Set Form

    Note: You may copy this form as necessary. Table 79. Installed Features in a PCI Bridge Set Record if ″IOP″ or ″IOA″ is PCI Bridge Set Card Positions Multi-adapter Bridge Function Number installed. © Copyright IBM Corp. 2000, 2001...
  • Page 984 iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...

  • Page 985: Appendix I. Hsl Cable Location Form

    To HSL Port Label Hexadecimal loop # Hexadecimal frame Hexadecimal frame _________ ID _________ ID _________ Decimal loop # Decimal frame ID Decimal frame ID _________ _________ _________ Cable Type (Optical or Copper) _________________________ © Copyright IBM Corp. 2000, 2001...
  • Page 986 iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...

  • Page 987: Part Number Index

    1621811 6–6 21F9415 19– 1621811 10–31 1621811 6–8 21F9469 19– 1621811 10–34 1621811 7–11 21H3547 20– 1621811 10–6 1621811 7–13 21H3548 20– 1621811 10–9 1621811 7–15 21H3761 20– 1621811 11–2 1621811 7–17 21H3762 20– © Copyright IBM Corp. 2000, 2001...
  • Page 988 Part Asm– Part Asm– Part Asm– Number Index Page Number Index Page Number Index Page 21H3763 20– 23L3640 7–26 24L1079 11–3 21H3790 20– 23L3646 7–18 24L1079 9–3 21H3791 20– 23L3652 5–13 24L1592 14–1 21H4811 20– 23L3653 5–11 24L1630 13–1 21H4902 19–...
  • Page 989 Part Asm– Part Asm– Part Asm– Number Index Page Number Index Page Number Index Page 44L0007 19– 97H7316 12–32 NONUM 4–4 44L0023 10–24 97H7316 3–31 NONUM 6–9 44L0023 12–24 97H7320 12–28 NONUM 7–2 44L0023 3–23 97H7320 3–27 NONUM 7–4 44L0082 20–...
  • Page 990 iSeries Model 830, 840, SB2, and SB3 Problem Analysis, Repair and Parts V5R1...
  • Page 991 No Thank you for your responses. May we contact you? When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you.
  • Page 992 IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST-CLASS MAIL PERMIT NO. 40 ARMONK, NEW YORK POSTAGE WILL BE PAID BY ADDRESSEE IBM CORPORATION Attention Department 542 IDCLERK 3605 Highway 52 N Rochester, MN 55901-7829 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...
  • Page 993 Glossary This glossary includes terms and definitions from: authorized program analysis report. A request for correction of a problem in a release of an IBM-supplied v The American National Dictionary for Information program. Systems ANSI X3.172-1990, copyright 1990 by the American National Standards Institute auxiliary storage pool.
  • Page 994 Glossary dedicated service tools. The part of the service purpose of the hosting partition is to supply paths from function used to service the system when the operating virtual I/O in the guest partition’s operating system to system is not working. real I/O hardware drivers in the hosting partition.
  • Page 995 Multi-adapter bridge domain. This is the set of all card locations controlled by one multi-adapter bridge. PIP. Problem isolation procedure. Written information used by service representatives to repair IBM Multi-adapter bridge Function. This identifies a single equipment. A problem isolation procedure contains...
  • Page 996 Glossary sign-on. The procedure by which the user starts VLIC. Vertical Licensed Internal Code. working at a workstation. VPD. See vital product data. SIMM. Single in-line memory module. workstation I/O processor. An I/O processor card in single bus connection. Only one bus is connected to the card enclosure that provides the direct connection the optical link card.
  • Page 997 Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk.
  • Page 998 The drawings and specifications contained herein shall not be reproduced in whole or in part without the written permission of IBM. IBM has prepared this publication for use by hardware service representatives in the maintenance or repair of the specific machines indicated. IBM makes no representations that it is suitable for any other purpose.
  • Page 1000 Printed in the United States of America on recycled paper containing 10% recovered post-consumer fiber. SY44-5969-01...

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