IBM i 830 Repair Manual page 21

Table 1. Start Table (continued)
Symptom
There is an IPL problem (the system
attention light is off and no SRC in function
5).
There is a "Device Not Found" message
during an install from an alternate
installation device.
System operations have stopped or the
system is in a loop (the system attention
light is off).
On a system that has multiple logical partitions, there is a problem with a secondary
There is a B2xx xxxx SRC on the Work with
Partition Status screen of the Primary
console.
One or more of the following was reported:
v The console of a secondary partition was
lost or is not functioning.
v There is an SRC on the panel of an I/O
expansion tower owned by a secondary
partition.
v You suspect a power problem with
resources owned by a secondary partition.
v There is an IPL problem with a secondary
partition and there is an SRC on the Work
with Partition Status screen of the Primary
or secondary partition.
v The secondary partition's operations have
stopped or the partition is in a loop and
there is an SRC on the Work with Partition
Status screen of the Primary or secondary
console.
The partition's console is functioning and in
the Work with partition status screen in the
Primary partition or secondary partition, the
state of the partition is "Failed" or "Unit
Attn." and there is a system reference code.
See iSeries Service Functions.
One or more of the following was reported:
v There is an IPL problem with the
secondary partition and there is no SRC
displayed in the Work with Partition Status
screen.
v The partition's operations have stopped or
the partition is in a loop and there is no
SRC displayed in the Work with Partition
Status screen.
What You Should Do
Go to "Analyzing IPL Problems" on page 22.
Go to "TU-PIP6" on page 459.
Go to "System Hangs or Loops (No SRC)"
on page 31.
partition and the symptom is:
Go to "Chapter 2. Unit Reference Codes" on
page 59.
v Search the Primary partition's Service
Action Log. Go to "Using the Service
Action Log" on page 9.
v If you don't find an entry in the Service
Action Log of the Primary partition then
record the partition's SRC from the Work
with Partition Status screen of the Primary
partition's console. See iSeries Service
Functions. Use that SRC and go to
"Chapter 2. Unit Reference Codes" on
page 59.
Perform service from the secondary
partition unless instructed to move to
another partition.
Use the partition's SRC. From the partition's
console search for that SRC in the partition's
Service Action Log. Go to "Using the Service
Action Log" on page 9.
v Go to "Logical Partition Hangs or Loops
(No SRC)" on page 34.
Chapter 1. Starting Problem Analysis
Starting Point
7