Toshiba Strata CTX28 Programming Manual page 314

Maintenance
Trace Function
Strata CTX can collect the following trace data:
•
Error Log (including crash dump)
•
Event Trace
•
ISDN L3 trace
Event traces can be performed by running Program 903
Program 908
Error Log
When Strata CTX detects an error, the information is stored automatically without executing a program.
However, if the system locks up, you must restart the system to save the data to SmartMedia.
Start/Stop/Store Trace Data
Whenever you execute a test, start recording the trace data by enabling the
903). See page
ISDN Trace Location"
To test and retrieve trace data
This procedure requires use of optional SmartMedia reading hardware and software or FTP
Note
management with a personal computer. See
1. Start your test. If a problem occurs, stop the trace (please refer to the
ISDN Trace Location
2. Verify the results by running the same test(s) again. If the problem can be duplicated the information
contained in the trace data becomes more useful.
3. Unmount data to SmartMedia using
4. Remove the SmartMedia card from Strata CTX. Use caution. The SmartMedia device can be damaged
if removed incorrectly.
5. Insert the SmartMedia card into your SmartMedia reader.
6. Locate the Evnttrce folder and save all files ending with .sdt and .mdt to your PCs hard drive.
7. Locate the Crash Dump in the errlog folder. File extensions are .exp and .mnl and append to your hard
drive.
8. E-mail the files to your Toshiba support person.
If you start recording trace data after a problem occurs, the previous data is overwritten. Make sure the
required data files are stored to SmartMedia and saved to disk prior to starting another trace.
The following table shows you how much SmartMedia card memory is allocated to each directory
traffic load will determine how much data is stored in the Evnttrace log
Table 11-1 SmartMedia card file allocation size in Mega Bytes
SmartMedia Type
Errlog
Evnttrce
Admlog
Progdata
Program
Total
11-2
"Format/Unmount SmartMedia"
11-3. If you use ISDN extensions or trunks, please record ISDN trace data by starting
on page 11-4.
program instructions in this manual).
16MB
2MB
4MB
2MB
8MB
0MB
16MB
"Event Trace Control"
on page 13-105.
"908 SmartMedia"
"Format/Unmount SmartMedia"
32MB 64MB
4MB 8MB
12MB 32MB
8MB 16MB
8MB 8MB
0MB 0MB
32MB 64MB
Strata CTX Programming - Part 2: CTX WinAdmin Programming 6/04
on page 11-3, through
Event Trace Control
on page 10-4.
Event Trace Control and
on page 13-105.
.
128MB
24MB
64MB
32MB
8MB
0MB
128MB
(Program
"904
904
.
System