Toshiba Stratagy Flash Manuals

Manuals and User Guides for Toshiba Stratagy Flash. We have 3 Toshiba Stratagy Flash manuals available for free PDF download: Installation And Maintenance Manual, General Description Manual, Installation Manual

Toshiba Stratagy Flash Installation And Maintenance Manual

Toshiba Stratagy Flash Installation And Maintenance Manual (260 pages)

Voice Processing Systems  
Brand: Toshiba | Category: Voicemail | Size: 3.7 MB
Table of contents
Table Of Contents13................................................................................................................................................................
Introduction21................................................................................................................................................................
Organization21................................................................................................................................................................
Conventions22................................................................................................................................................................
Related Documents/media23................................................................................................................................................................
All Stratagy Products23................................................................................................................................................................
Stratagy Flash, Ivp823................................................................................................................................................................
Stratagy Ebrochure And Advisor Cd-rom23................................................................................................................................................................
Chapter 1 - Overview25................................................................................................................................................................
Installers And System Administrators25................................................................................................................................................................
Installer25................................................................................................................................................................
System Administrator26................................................................................................................................................................
Memory26................................................................................................................................................................
Software26................................................................................................................................................................
Stratagy Flash27................................................................................................................................................................
Hardware27................................................................................................................................................................
Exclusive Flash Features29................................................................................................................................................................
Unsupported Flash Features30................................................................................................................................................................
Stratagy Ivp831................................................................................................................................................................
Amis Networking33................................................................................................................................................................
Exclusive Ivp8 Features33................................................................................................................................................................
Chapter 2 - Installation35................................................................................................................................................................
Pre-installation Instructions35................................................................................................................................................................
Conduct A Pre-installation Company Survey35................................................................................................................................................................
Determine Stratagy Hardware Sizing35................................................................................................................................................................
Determine Stratagy's Configuration And Integration37................................................................................................................................................................
Determine Stratagy's Customized User Id Mailboxes37................................................................................................................................................................
Fill Out Checklists And Forms38................................................................................................................................................................
Installation38................................................................................................................................................................
Step 1: Unpack And Inspect Stratagy38................................................................................................................................................................
Step 2: Program Strata39................................................................................................................................................................
Strata Ctx Systems39................................................................................................................................................................
Strata Dk Systems40................................................................................................................................................................
Step 3: Shut Down Strata Ctx/strata Dk41................................................................................................................................................................
Step 4: Install Stratagy41................................................................................................................................................................
Flash41................................................................................................................................................................
Ivp842................................................................................................................................................................
Step 5: Restart Strata Ctx/strata Dk And Verify Stratagy Is Functioning Properly44................................................................................................................................................................
Step 6: Verify That Voice Playback, Basic Auto Attendant And Ports Are Functioning Correctly44................................................................................................................................................................
Step 7: Install Stratagy Admin Software (vsa.3x)45................................................................................................................................................................
Step 8: Connect Stratagy Admin Pc To Stratagy45................................................................................................................................................................
Local Connection46................................................................................................................................................................
Remote Connection47................................................................................................................................................................
Step 9: Configure Stratagy Admin Software48................................................................................................................................................................
Step 10:access Stratagy48................................................................................................................................................................
Step 11:configure Stratagy48................................................................................................................................................................
Step 12:program The Mailboxes48................................................................................................................................................................
Step 13:program The Applications48................................................................................................................................................................
K Token48................................................................................................................................................................
Smdi Calling Party Identification49................................................................................................................................................................
New User Tutorial Introductory Recording49................................................................................................................................................................
Exclusive Ivp8 Tokens50................................................................................................................................................................
Step 14:record Special Greetings51................................................................................................................................................................
Step 15:shut Down Stratagy System51................................................................................................................................................................
Step 16:(optional) Back Up Database, Mailbox Names And Greetings51................................................................................................................................................................
Chapter 3 - Access And Use Stratagy Access Stratagy54................................................................................................................................................................
Local Access54................................................................................................................................................................
Before You Start54................................................................................................................................................................
Access Stratagy Locally54................................................................................................................................................................
Remote Access55................................................................................................................................................................
Access Stratagy Remotely55................................................................................................................................................................
Use Stratagy Remotely56................................................................................................................................................................
System Startup56................................................................................................................................................................
Use Stratagy56................................................................................................................................................................
Navigate The System56................................................................................................................................................................
Online Help Function58................................................................................................................................................................
Help Line58................................................................................................................................................................
Detailed Help58................................................................................................................................................................
System Shutdown58................................................................................................................................................................
Methods Of Shutdown58................................................................................................................................................................
Main Menu Options60................................................................................................................................................................
Change System Date And Time61................................................................................................................................................................
Daylight Saving Time61................................................................................................................................................................
Ivp8 System Time61................................................................................................................................................................
Main Menu Field Descriptions62................................................................................................................................................................
Chapter 4 - Configure Stratagy65................................................................................................................................................................
Configuring Stratagy Admin Software66................................................................................................................................................................
Tools Utility68................................................................................................................................................................
Toshiba Plug And Play68................................................................................................................................................................
Telephone System Configuration69................................................................................................................................................................
System Integration Patterns73................................................................................................................................................................
System Configuration77................................................................................................................................................................
Modify System Configuration Parameters77................................................................................................................................................................
System Parameters78................................................................................................................................................................
Serial Port Definition92................................................................................................................................................................
Serial Port Definition (remote Pc - Stratagy Admin)93................................................................................................................................................................
Amis Configuration93................................................................................................................................................................
Smdi/serial Integration Definition93................................................................................................................................................................
Per Port Definitions93................................................................................................................................................................
Fixed Length User Ids94................................................................................................................................................................
Smdi Serial Integration96................................................................................................................................................................
Chapter 5 - How Stratagy Operates User Ids104................................................................................................................................................................
Reserved User Ids104................................................................................................................................................................
Call Processing Control105................................................................................................................................................................
Chains105................................................................................................................................................................
Groups105................................................................................................................................................................
Menus105................................................................................................................................................................
Token Programming Language105................................................................................................................................................................
User Id Mailboxes106................................................................................................................................................................
Types Of Mailboxes106................................................................................................................................................................
Customizing Mailboxes106................................................................................................................................................................
How Stratagy Processes107................................................................................................................................................................
User Ids107................................................................................................................................................................
Feature Programming112................................................................................................................................................................
Automatic Scheduler112................................................................................................................................................................
Automatic System Recovery112................................................................................................................................................................
Busy Station Identification For Ivp8113................................................................................................................................................................
Called Identification113................................................................................................................................................................
Caller Confirmation Prior To Transferring113................................................................................................................................................................
Call Screening113................................................................................................................................................................
Call Transfer114................................................................................................................................................................
Chaining114................................................................................................................................................................
Directory114................................................................................................................................................................
Disk Space Notification114................................................................................................................................................................
Distribution Lists114................................................................................................................................................................
Do Not Disturb114................................................................................................................................................................
Extensions-scheduled115................................................................................................................................................................
Fax Tone Detection115................................................................................................................................................................
Future Delivery115................................................................................................................................................................
Greeting115................................................................................................................................................................
Greeting-company115................................................................................................................................................................
Greeting-port-selectable116................................................................................................................................................................
Greeting Restart116................................................................................................................................................................
Group Partitions-call Blocking116................................................................................................................................................................
Guest Users116................................................................................................................................................................
Interactive Voice Response (ivr)117................................................................................................................................................................
Message Continuous Delete/playback117................................................................................................................................................................
Message Copy117................................................................................................................................................................
Message Copy With Delete117................................................................................................................................................................
Message Date And Time Control117................................................................................................................................................................
Stratagy I&m117................................................................................................................................................................
Message Length Control117................................................................................................................................................................
Message Notification118................................................................................................................................................................
Message Pause During Playback/recording118................................................................................................................................................................
Message Playback Control118................................................................................................................................................................
Message Purging118................................................................................................................................................................
Message Retrieval Control118................................................................................................................................................................
Message Speed Control118................................................................................................................................................................
Message Volume Control118................................................................................................................................................................
Messages-new, Pending And Saved119................................................................................................................................................................
Messages-urgent119................................................................................................................................................................
Multiple System Languages119................................................................................................................................................................
Name (and Extension) Control119................................................................................................................................................................
Networking (amis)120................................................................................................................................................................
Paging - Office120................................................................................................................................................................
Programmable Dial Actions120................................................................................................................................................................
Reports120................................................................................................................................................................
Ring Duration120................................................................................................................................................................
Screen Advertisement120................................................................................................................................................................
Shared Extensions121................................................................................................................................................................
Shutdown Using The Telephone Dial Pad121................................................................................................................................................................
Single-digit Menus121................................................................................................................................................................
System Administrator's Mailbox121................................................................................................................................................................
Token Programming121................................................................................................................................................................
Universal Ports121................................................................................................................................................................
User Id Security Code122................................................................................................................................................................
User Id-variable/fixed Length122................................................................................................................................................................
Varied Sampling Rates122................................................................................................................................................................
Voice Forms122................................................................................................................................................................
Chapter 6 - Menus Users Menu124................................................................................................................................................................
Users Menu Options124................................................................................................................................................................
Create User Id Mailbox124................................................................................................................................................................
Modify User Id Mailbox125................................................................................................................................................................
Copy Mailbox(es)125................................................................................................................................................................
Delete Mailbox126................................................................................................................................................................
Boxlist126................................................................................................................................................................
Amisnodelist126................................................................................................................................................................
Users Menu Field Descriptions127................................................................................................................................................................
Options Screen130................................................................................................................................................................
Group/chains Screen136................................................................................................................................................................
Info/status Screen140................................................................................................................................................................
Auto (scheduling) Menu142................................................................................................................................................................
How Stratagy Uses Auto Scheduling Records142................................................................................................................................................................
Access/exit The Auto (scheduling) Menu143................................................................................................................................................................
Auto Menu Options143................................................................................................................................................................
Create Auto Scheduling Records143................................................................................................................................................................
Modify Auto Scheduling Records144................................................................................................................................................................
Disable Auto Scheduling Records144................................................................................................................................................................
Auto (scheduling) Menu Field Descriptions145................................................................................................................................................................
Notify Menu149................................................................................................................................................................
How Stratagy Uses Notify Records149................................................................................................................................................................
Templates150................................................................................................................................................................
Access/exit The Notify Menu150................................................................................................................................................................
Notify Menu Options150................................................................................................................................................................
Create Notify Records/templates151................................................................................................................................................................
Modify Notify Records/templates151................................................................................................................................................................
Disable Notify Records/templates152................................................................................................................................................................
Notify Menu Field Descriptions153................................................................................................................................................................
Chapter 7 - Token Programming157................................................................................................................................................................
Using The Token Programming Language157................................................................................................................................................................
Users Menu's Extension Field157................................................................................................................................................................
Auto's Extension Field157................................................................................................................................................................
Notify's Method Field157................................................................................................................................................................
Singular Tokens158................................................................................................................................................................
Replaced Or Variable Tokens160................................................................................................................................................................
Defined Tokens163................................................................................................................................................................
Chapter 8 - Customization Examples Users Menu Examples178................................................................................................................................................................
Using A Status User Id To Check Message Count For Multiple User Ids178................................................................................................................................................................
System Paging A User For Special Callers179................................................................................................................................................................
System Paging For Ring No Answer180................................................................................................................................................................
Switching And Maintaining Languages (ivp8)182................................................................................................................................................................
Order Shipment Information185................................................................................................................................................................
Holiday Greetings-holiday Divert Mailbox187................................................................................................................................................................
Transferring A Caller Directly To A Mailbox189................................................................................................................................................................
Notify Menu Examples190................................................................................................................................................................
Message Waiting Light Control When Light On And Off Codes Differ190................................................................................................................................................................
Message Waiting Light Control When Light On And Off Codes Are The Same191................................................................................................................................................................
Voice Notification192................................................................................................................................................................
Notification To A Pager193................................................................................................................................................................
Notification To A Pager On Urgent Messages Only194................................................................................................................................................................
Relay Paging To A Pager195................................................................................................................................................................
Emergency Lists196................................................................................................................................................................
Auto Menu Examples197................................................................................................................................................................
Time Of Day Greetings197................................................................................................................................................................
Holiday Greetings-same Day Each Year200................................................................................................................................................................
Holiday Greetings-different Day Each Year201................................................................................................................................................................
Extension Change202................................................................................................................................................................
Unsupervised Conferencing203................................................................................................................................................................
Amis Mailboxes205................................................................................................................................................................
Gateway Mailboxes205................................................................................................................................................................
Proxy Mailboxes206................................................................................................................................................................
Amis Node206................................................................................................................................................................
System Identification Number207................................................................................................................................................................
Configuring Stratagy For Amis207................................................................................................................................................................
Testing Amis211................................................................................................................................................................
Amis Operation211................................................................................................................................................................
Private/urgent Message Handling212................................................................................................................................................................
Notification212................................................................................................................................................................
Chapter 10 - System Reports215................................................................................................................................................................
View System/user Activity215................................................................................................................................................................
Main Menu Statistics215................................................................................................................................................................
Users Menu Statistics216................................................................................................................................................................
Listen To System Activity216................................................................................................................................................................
Report Types216................................................................................................................................................................
Log Information216................................................................................................................................................................
Users Menu Information217................................................................................................................................................................
Report Definitions217................................................................................................................................................................
Create Report Definitions218................................................................................................................................................................
Load Exist Report Definition218................................................................................................................................................................
Run Report219................................................................................................................................................................
View Report220................................................................................................................................................................
Print Report220................................................................................................................................................................
Save Report To Floppy Disk220................................................................................................................................................................
Automatic Report Generation220................................................................................................................................................................
Report Menu Field Descriptions221................................................................................................................................................................
Chapter 11 - Maintenance, Upgrades And Troubleshooting223................................................................................................................................................................
Maintenance And Upgrades223................................................................................................................................................................
Tools224................................................................................................................................................................
Backup Utility225................................................................................................................................................................
Restore Utility227................................................................................................................................................................
Upgrade Stratagy Software228................................................................................................................................................................
Retrieve Trace File229................................................................................................................................................................
Trace Filter Setup Screen230................................................................................................................................................................
Filecopy231................................................................................................................................................................
Upgrading Stratagy Voice Ports232................................................................................................................................................................
Troubleshooting232................................................................................................................................................................
Determine Problem232................................................................................................................................................................
Initial Power Up233................................................................................................................................................................
Stratagy Diagnostic Utilities234................................................................................................................................................................
Appendix A - Checklists/forms Pre-installation Company Survey238................................................................................................................................................................
Pre-installation Checklist239................................................................................................................................................................
Installation Checklist240................................................................................................................................................................
Users Form241................................................................................................................................................................
Auto (scheduling) Form242................................................................................................................................................................
Notify Form243................................................................................................................................................................
Greeting Scripts Form244................................................................................................................................................................
Appendix B - Special Greeting User Id Mailboxes245................................................................................................................................................................
Record Mailbox Greetings245................................................................................................................................................................
Initial Greeting Mailboxes246................................................................................................................................................................
Company Greeting246................................................................................................................................................................
Caller Instructions247................................................................................................................................................................
Sample Initial Greetings247................................................................................................................................................................
Directory Mailbox248................................................................................................................................................................
How Stratagy Maintains The Directory248................................................................................................................................................................
Directory Instructions248................................................................................................................................................................
Operator Mailbox Greeting249................................................................................................................................................................
Index251................................................................................................................................................................

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Toshiba Stratagy Flash General Description Manual

Toshiba Stratagy Flash General Description Manual (71 pages)

Brand: Toshiba | Category: Home Theater Server | Size: 3.64 MB
Table of contents
Limited Warranty5................................................................................................................................................................
Table Of Contents7................................................................................................................................................................
Introduction11................................................................................................................................................................
Organization11................................................................................................................................................................
Conventions11................................................................................................................................................................
Related Documents/media12................................................................................................................................................................
All Stratagy Products12................................................................................................................................................................
Stratagy Flash, Ivp812................................................................................................................................................................
Stratagy Es12................................................................................................................................................................
Stratagy Ebrochure And Advisor Cd-rom12................................................................................................................................................................
Chapter 1 - Overview13................................................................................................................................................................
Stratagy Flash And Ivp815................................................................................................................................................................
Stratagy Flash15................................................................................................................................................................
Stratagy Ivp816................................................................................................................................................................
Stratagy Flash, Ivp8 System Software17................................................................................................................................................................
Stratagy Enterprise Server (es)18................................................................................................................................................................
Stratagy Ies3218................................................................................................................................................................
Stratagy Es4, Es80, Es96, And Es96r18................................................................................................................................................................
Stratagy Es4, Es80, Es96, Es96r Standard Components21................................................................................................................................................................
Stratagy Es System Software24................................................................................................................................................................
Diagnostic Programs24................................................................................................................................................................
Stratagy Es/windows Nt Software Platform Configurations24................................................................................................................................................................
Stratagy Es Administration Software25................................................................................................................................................................
Pcanywhere25................................................................................................................................................................
Microsoft Netmeeting26................................................................................................................................................................
Features26................................................................................................................................................................
Standard Features26................................................................................................................................................................
Stratagy Es Feature Groups26................................................................................................................................................................
Feature/system Comparison Chart27................................................................................................................................................................
Chapter 2 - Features31................................................................................................................................................................
Audiotex31................................................................................................................................................................
Automated Attendant (aa)31................................................................................................................................................................
Automatic Message Copy32................................................................................................................................................................
Called Identification32................................................................................................................................................................
Caller Id With Smdi32................................................................................................................................................................
Caller Confirmation Prior To Transferring33................................................................................................................................................................
Call Record (with Strata Ctx)33................................................................................................................................................................
Call Record Over Strata Net33................................................................................................................................................................
Call Queuing34................................................................................................................................................................
Call Screening34................................................................................................................................................................
Class Of Service (cos)34................................................................................................................................................................
Copy Mailbox35................................................................................................................................................................
Copy Range35................................................................................................................................................................
Directory35................................................................................................................................................................
Direct Transfer To Voice Mailbox (from Strata Ctx)35................................................................................................................................................................
Disk Space Notification36................................................................................................................................................................
Distribution Lists36................................................................................................................................................................
Do Not Disturb (dnd)36................................................................................................................................................................
Fax Tone Detection37................................................................................................................................................................
Future Delivery37................................................................................................................................................................
Guest User Mailboxes37................................................................................................................................................................
Independent Port Greetings37................................................................................................................................................................
Interactive Voice Response (ivr)38................................................................................................................................................................
Mailbox - Function Lock38................................................................................................................................................................
Mailbox - Groups38................................................................................................................................................................
Mailbox - Personal Greeting39................................................................................................................................................................
Mailbox - Security Code39................................................................................................................................................................
Mailbox - Time Zone Assignment39................................................................................................................................................................
Mailbox Number - Varied/fixed Length40................................................................................................................................................................
Message - Continuous Delete40................................................................................................................................................................
Message - Continuous Playback40................................................................................................................................................................
Message - Date And Time41................................................................................................................................................................
Message - Forwarding41................................................................................................................................................................
Message - Notification41................................................................................................................................................................
Message - Pause During Playback42................................................................................................................................................................
Message - Pause During Recording42................................................................................................................................................................
Message - Playback Control42................................................................................................................................................................
Message - Purging43................................................................................................................................................................
Message - Reply43................................................................................................................................................................
Message - Retrieval Control43................................................................................................................................................................
Message - Return Receipt Verification44................................................................................................................................................................
Message - Speed Control44................................................................................................................................................................
Message - Storage44................................................................................................................................................................
Personal Folders44................................................................................................................................................................
Message Queues44................................................................................................................................................................
Message - Volume Control45................................................................................................................................................................
Messages - Private45................................................................................................................................................................
Messages - Urgent45................................................................................................................................................................
Multiple System Languages45................................................................................................................................................................
Networking (amis)46................................................................................................................................................................
Networking (vpim)46................................................................................................................................................................
Paging - Office46................................................................................................................................................................
Paging - Relay46................................................................................................................................................................
Remote Administration47................................................................................................................................................................
Reports47................................................................................................................................................................
Shutdown Using The Telephone Dial Pad48................................................................................................................................................................
Single-digit Menus48................................................................................................................................................................
Soft Key Control Of Voice Mail49................................................................................................................................................................
Soft Key Control Over Strata Net49................................................................................................................................................................
System Administrator's Mailbox50................................................................................................................................................................
System Backup50................................................................................................................................................................
Stratagy Es4, Es80, Es96, Es96r50................................................................................................................................................................
Token Programming Language51................................................................................................................................................................
Toshiba Plug And Play51................................................................................................................................................................
User Tutorial (new User)52................................................................................................................................................................
Varied Sampling Rates52................................................................................................................................................................
Voice Forms52................................................................................................................................................................
Telephone System Integration53................................................................................................................................................................
In-band Integration53................................................................................................................................................................
Toshiba Proprietary Integration (tpi)53................................................................................................................................................................
Smdi Integration53................................................................................................................................................................
Chapter 3 - Stratagy Es Feature Groups55................................................................................................................................................................
Enabling Feature Groups55................................................................................................................................................................
Feature Group Software55................................................................................................................................................................
Stratagy Activation Module (sam)55................................................................................................................................................................
Fax Server56................................................................................................................................................................
Fax Mail56................................................................................................................................................................
Fax On Demand/fax Back57................................................................................................................................................................
Fax Broadcast57................................................................................................................................................................
Client Fax Printer Driver57................................................................................................................................................................
Direct Fax Message57................................................................................................................................................................
Unified Messaging With Fax Server58................................................................................................................................................................
Automatic Speech Recognition (asr)58................................................................................................................................................................
Asr Aa Feature Group58................................................................................................................................................................
Unified Messaging (um)59................................................................................................................................................................
Microsoft Outlook Integration59................................................................................................................................................................
Internet Protocol Integration60................................................................................................................................................................
Integration Differences60................................................................................................................................................................
Text-to-speech (tts)61................................................................................................................................................................
Tts/email Feature Group61................................................................................................................................................................
Chapter 4 - Specifications63................................................................................................................................................................
Stratagy Flash, Ivp8 Optional Equipment65................................................................................................................................................................
Stratagy Es Optional Equipment65................................................................................................................................................................
Oneac 400 Ups66................................................................................................................................................................
Index69................................................................................................................................................................
Toshiba Stratagy Flash Installation Manual

Toshiba Stratagy Flash Installation Manual (56 pages)

Voice Processing System  
Brand: Toshiba | Category: Processor | Size: 1 MB
Table of contents
Limited Warranty4................................................................................................................................................................
Table Of Contents9................................................................................................................................................................
Introduction11................................................................................................................................................................
Organization11................................................................................................................................................................
Conventions11................................................................................................................................................................
Related Documents/media12................................................................................................................................................................
Chapter 1 - The Grand Tour13................................................................................................................................................................
Stratagy Flash's Memory13................................................................................................................................................................
Hardware14................................................................................................................................................................
On/off15................................................................................................................................................................
Status Light15................................................................................................................................................................
Voice Port Status Lights15................................................................................................................................................................
Software15................................................................................................................................................................
Main Menu16................................................................................................................................................................
Exclusive Stratagy Flash Features17................................................................................................................................................................
Reserved User Ids17................................................................................................................................................................
Maximum Message Length17................................................................................................................................................................
Maximum Greeting Length17................................................................................................................................................................
Unsupported Stratagy Features17................................................................................................................................................................
Chapter 2 - Installation19................................................................................................................................................................
Step 1: Unpack And Inspect19................................................................................................................................................................
Step 2: Select The Hardware Site20................................................................................................................................................................
Power Requirements20................................................................................................................................................................
Environmental Considerations20................................................................................................................................................................
Step 3: (optional) Wall Mount The Unit20................................................................................................................................................................
Step 4: Program Strata20................................................................................................................................................................
Strata Ctx20................................................................................................................................................................
Strata Dk20................................................................................................................................................................
Step 5: Set Up Stratagy Flash System Hardware21................................................................................................................................................................
Step 6: Verify Voice Playback, Basic Auto Attendant And Ports Are Functioning Correctly21................................................................................................................................................................
Step 7: Install Stratagy Admin Software (vsa.3x)21................................................................................................................................................................
Step 8: Connect Stratagy Admin Pc To Stratagy Flash22................................................................................................................................................................
Local Connection22................................................................................................................................................................
Remote Connection23................................................................................................................................................................
Step 9: Configure Stratagy Admin Software24................................................................................................................................................................
Step 10: Access Stratagy Flash26................................................................................................................................................................
Remote Access26................................................................................................................................................................
Step 11: Configure Stratagy Flash27................................................................................................................................................................
Toshiba Plug And Play27................................................................................................................................................................
Telephone System Configuration28................................................................................................................................................................
Stratagy System Configuration30................................................................................................................................................................
Step 12: Program The Mailboxes32................................................................................................................................................................
Step 13: Program Applications32................................................................................................................................................................
K Token32................................................................................................................................................................
Smdi Calling Party Identification32................................................................................................................................................................
New User Tutorial Introductory Recording32................................................................................................................................................................
Step 14: Shut Down The Stratagy Flash System33................................................................................................................................................................
Step 15: (optional) Back Up Database, Mailbox Names And Greetings33................................................................................................................................................................
Chapter 3 - Maintenance Tools36................................................................................................................................................................
Backup Utility37................................................................................................................................................................
Restore Utility39................................................................................................................................................................
Upgrade Stratagy Flash Software40................................................................................................................................................................
Retrieve Trace File41................................................................................................................................................................
Filecopy43................................................................................................................................................................
Shut Down The Stratagy Flash44................................................................................................................................................................
Methods Of Shutdown44................................................................................................................................................................
Automatic System Recovery46................................................................................................................................................................
Diagnostics46................................................................................................................................................................
Trace46................................................................................................................................................................
Stratagy.log47................................................................................................................................................................
Msg.log47................................................................................................................................................................
Scandisk48................................................................................................................................................................
Upgrading Stratagy Flash Voice Ports48................................................................................................................................................................
Index49................................................................................................................................................................

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