Toshiba Stratagy Flash Manuals

Manuals and User Guides for Toshiba Stratagy Flash. We have 3 Toshiba Stratagy Flash manuals available for free PDF download: Installation And Maintenance Manual, General Description Manual, Installation Manual

Toshiba Stratagy Flash Installation And Maintenance Manual (260 pages)

Voice Processing Systems

Brand: Toshiba | Category: Voicemail | Size: 3.7 MB

Table of Contents
13
Introduction

21
- Organization
  21
- Conventions
  22
- Related Documents/Media
  23
Chapter 1 - Overview

25
- Installers and System Administrators
  25
  - Installer
    25
  - System Administrator
    26
- Memory
  26
- Software
  26
- Stratagy Flash
  27
  - Hardware
    27
  - Exclusive Flash Features
    29
  - Unsupported Flash Features
    30
- Stratagy IVP8
  31
  - Hardware
    31
  - AMIS Networking
    33
  - Exclusive IVP8 Features
    33
Chapter 2 - Installation

35
Chapter 3 - Access and Use Stratagy Access Stratagy

54
- Local Access
  54
  - Before You Start
    54
  - Access Stratagy Locally
    54
- Remote Access
  55
  - Before You Start
    55
  - Access Stratagy Remotely
    55
  - Use Stratagy Remotely
    56
- System Startup
  56
- Use Stratagy
  56
  - Navigate the System
    56
- Online Help Function
  58
  - Help Line
    58
  - Detailed Help
    58
- System Shutdown
  58
  - Methods of Shutdown
    58
- Main Menu Options
  60
  - Change System Date and Time
    61
  - Daylight Saving Time
    61
  - IVP8 System Time
    61
- Main Menu Field Descriptions
  62
Chapter 4 - Configure Stratagy

65
- Configuring Stratagy Admin Software
  66
- Tools Utility
  68
- System Configuration
  77
  - Modify System Configuration Parameters
    77
- System Parameters
  78
- SMDI Serial Integration
  96
  - SMDI Calling Party Identification
    99
Chapter 5 - How Stratagy Operates User Ids

104
- Reserved User Ids
  104
- Call Processing Control
  105
  - Chains
    105
  - Groups
    105
  - Menus
    105
  - Token Programming Language
    105
  - User ID Mailboxes
    106
  - Types of Mailboxes
    106
  - Customizing Mailboxes
    106
  - How Stratagy Processes
    107
  - User Ids
    107
  - User ID Mailboxes
    110
  - Feature Programming
    112
  - Automatic Scheduler
    112
  - Automatic System Recovery
    112
  - Busy Station Identification for IVP8
    113
  - Called Identification
    113
  - Caller Confirmation Prior to Transferring
    113
  - Call Screening
    113
  - Call Transfer
    114
  - Chaining
    114
  - Directory
    114
  - Disk Space Notification
    114
  - Distribution Lists
    114
  - Do Not Disturb
    114
  - Extensions-Scheduled
    115
  - Fax Tone Detection
    115
  - Future Delivery
    115
  - Greeting
    115
  - Greeting-Company
    115
  - Greeting-Port-Selectable
    116
  - Greeting Restart
    116
  - Group Partitions-Call Blocking
    116
  - Guest Users
    116
  - Interactive Voice Response (IVR)
    117
  - Message Continuous Delete/Playback
    117
  - Message Copy
    117
  - Message Copy with Delete
    117
  - Message Date and Time Control
    117
  - Stratagy I&M
    117
  - Message Length Control
    117
  - Message Notification
    118
  - Message Pause During Playback/Recording
    118
  - Message Playback Control
    118
  - Message Purging
    118
  - Message Retrieval Control
    118
  - Message Speed Control
    118
  - Message Volume Control
    118
  - Messages-New, Pending and Saved
    119
  - Messages-Urgent
    119
  - Multiple System Languages
    119
  - Name (and Extension) Control
    119
  - Networking (AMIS)
    120
  - Paging - Office
    120
  - Programmable Dial Actions
    120
  - Reports
    120
  - Ring Duration
    120
  - Screen Advertisement
    120
  - Shared Extensions
    121
  - Shutdown Using the Telephone Dial Pad
    121
  - Single-Digit Menus
    121
  - System Administrator's Mailbox
    121
  - Token Programming
    121
  - Universal Ports
    121
  - User ID Security Code
    122
  - User ID-Variable/Fixed Length
    122
  - Varied Sampling Rates
    122
  - Voice Forms
    122
Chapter 6 - Menus Users Menu

124
- Users Menu Options
  124
- Create User ID Mailbox
  124
- Modify User ID Mailbox
  125
- Copy Mailbox(Es)
  125
- Delete Mailbox
  126
- Boxlist
  126
- Amisnodelist
  126
- Users Menu Field Descriptions
  127
- Options Screen
  130
- Group/Chains Screen
  136
- Info/Status Screen
  140
- Auto (Scheduling) Menu
  142
- Notify Menu
  149
  - How Stratagy Uses Notify Records
    149
  - Templates
    150
  - Access/Exit the Notify Menu
    150
  - Notify Menu Options
    150
  - Create Notify Records/Templates
    151
  - Modify Notify Records/Templates
    151
  - Disable Notify Records/Templates
    152
  - Notify Menu Field Descriptions
    153
Chapter 7 - Token Programming

157
- Using the Token Programming Language
  157
  - Users Menu's Extension Field
    157
  - Auto's Extension Field
    157
  - Notify's Method Field
    157
- Singular Tokens
  158
- Replaced or Variable Tokens
  160
- Defined Tokens
  163
Chapter 8 - Customization Examples Users Menu Examples

178
Chapter 9 - AMIS Networking

205
- AMIS Mailboxes
  205
  - Gateway Mailboxes
    205
  - Proxy Mailboxes
    206
- AMIS Node
  206
- System Identification Number
  207
- Configuring Stratagy for AMIS
  207
- Testing AMIS
  211
- AMIS Operation
  211
  - Private/Urgent Message Handling
    212
  - Notification
    212
- Amisnodelist
  212
Chapter 10 - System Reports

215
- View System/User Activity
  215
  - Main Menu Statistics
    215
  - Users Menu Statistics
    216
- Listen to System Activity
  216
- Report Types
  216
  - Log Information
    216
  - Users Menu Information
    217
- Report Definitions
  217
  - Create Report Definitions
    218
  - Load Exist Report Definition
    218
- Run Report
  219
- View Report
  220
- Print Report
  220
- Save Report to Floppy Disk
  220
- Automatic Report Generation
  220
- Report Menu Field Descriptions
  221
Chapter 11 - Maintenance, Upgrades and Troubleshooting

223
- Maintenance and Upgrades
  223
- Tools
  224
  - Backup Utility
    225
  - Restore Utility
    227
  - Upgrade Stratagy Software
    228
  - Retrieve Trace File
    229
  - Trace Filter Setup Screen
    230
  - Filecopy
    231
- Upgrading Stratagy Voice Ports
  232
- Troubleshooting
  232
  - Determine Problem
    232
  - Initial Power up
    233
  - Stratagy Diagnostic Utilities
    234
  - Automatic System Recovery
    236
Appendix A - Checklists/Forms Pre-Installation Company Survey

238
Appendix A - Checklist/Forms

239
- Pre-Installation Checklist
  239
- Installation Checklist
  240
- Users Form
  241
- Auto (Scheduling) Form
  242
- Notify Form
  243
- Greeting Scripts Form
  244
Appendix B - Special Greeting User ID Mailboxes

245
- Record Mailbox Greetings
  245
- Initial Greeting Mailboxes
  246
  - Company Greeting
    246
  - Caller Instructions
    247
  - Sample Initial Greetings
    247
- Directory Mailbox
  248
  - How Stratagy Maintains the Directory
    248
  - Directory Instructions
    248
- Operator Mailbox Greeting
  249
Index

251

Toshiba Stratagy Flash General Description Manual (71 pages)

Voice Processing Systems

Brand: Toshiba | Category: Computer Hardware | Size: 3.64 MB

Limited Warranty
5
Table of Contents
7
Introduction

11
- Organization
  11
- Conventions
  11
- Related Documents/Media
  12
  - All Stratagy Products
    12
  - Stratagy Flash, IVP8
    12
  - Stratagy es
    12
  - Stratagy Ebrochure and Advisor CD-ROM
    12
Chapter 1 - Overview

13
- Stratagy Flash and IVP8
  15
  - Stratagy Flash
    15
  - Stratagy IVP8
    16
  - Stratagy Flash, IVP8 System Software
    17
- Stratagy Enterprise Server (ES)
  18
- Stratagy es System Software
  24
- Features
  26
  - Standard Features
    26
  - Stratagy es Feature Groups
    26
- Feature/System Comparison Chart
  27
Chapter 2 - Features

31
- Audiotex
  31
- Automated Attendant (AA)
  31
- Automatic Message Copy
  32
- Called Identification
  32
- Caller ID with SMDI
  32
- Caller Confirmation Prior to Transferring
  33
- Call Record (with Strata CTX)
  33
- Call Record over Strata Net
  33
- Call Queuing
  34
- Call Screening
  34
- Class of Service (COS)
  34
- Copy Mailbox
  35
- Copy Range
  35
- Directory
  35
- Direct Transfer to Voice Mailbox (from Strata CTX)
  35
- Disk Space Notification
  36
- Distribution Lists
  36
- Do Not Disturb (DND)
  36
- Fax Tone Detection
  37
- Future Delivery
  37
- Guest User Mailboxes
  37
- Independent Port Greetings
  37
- Interactive Voice Response (IVR)
  38
- Mailbox - Function Lock
  38
- Mailbox - Groups
  38
- Mailbox - Personal Greeting
  39
- Mailbox - Security Code
  39
- Mailbox - Time Zone Assignment
  39
- Mailbox Number - Varied/Fixed Length
  40
- Message - Continuous Delete
  40
- Message - Continuous Playback
  40
- Message - Date and Time
  41
- Message - Forwarding
  41
- Message - Notification
  41
- Message - Pause During Playback
  42
- Message - Pause During Recording
  42
- Message - Playback Control
  42
- Message - Purging
  43
- Message - Reply
  43
- Message - Retrieval Control
  43
- Message - Return Receipt Verification
  44
- Message - Speed Control
  44
- Message - Storage
  44
  - Personal Folders
    44
  - Message Queues
    44
- Message - Volume Control
  45
- Messages - Private
  45
- Messages - Urgent
  45
- Multiple System Languages
  45
- Networking (AMIS)
  46
- Networking (VPIM)
  46
- Paging - Office
  46
- Paging - Relay
  46
- Remote Administration
  47
  - Stratagy Flash, IVP8
    47
  - Stratagy es
    47
- Reports
  47
- Shutdown Using the Telephone Dial Pad
  48
- Single-Digit Menus
  48
- Soft Key Control of Voice Mail
  49
- Soft Key Control over Strata Net
  49
- System Administrator's Mailbox
  50
- System Backup
  50
  - Stratagy Flash, IVP8
    50
  - Stratagy Ies32
    50
  - Stratagy ES4, ES80, ES96, ES96R
    50
- Token Programming Language
  51
- Toshiba Plug and Play
  51
- User Tutorial (New User)
  52
- Varied Sampling Rates
  52
- Voice Forms
  52
- Telephone System Integration
  53
  - In-Band Integration
    53
  - Toshiba Proprietary Integration (TPI)
    53
  - SMDI Integration
    53
Chapter 3 - Stratagy es Feature Groups

55
- Enabling Feature Groups
  55
  - Feature Group Software
    55
  - Stratagy Activation Module (SAM)
    55
- Fax Server
  56
  - Fax Mail
    56
  - Fax on Demand/Fax Back
    57
  - Fax Broadcast
    57
  - Client Fax Printer Driver
    57
  - Direct Fax Message
    57
  - Unified Messaging with Fax Server
    58
- Automatic Speech Recognition (ASR)
  58
  - ASR AA Feature Group
    58
- Unified Messaging (UM)
  59
- Text-To-Speech (TTS)
  61
  - Tts/Email Feature Group
    61
- Interactive Voice Response (IVR)
  62
Chapter 4 - Specifications

63
- Stratagy Flash
  63
- Stratagy IVP8
  63
- Stratagy Ies32
  64
- Stratagy ES4, ES80, ES96, and ES96R
  64
- Stratagy Flash, IVP8 Optional Equipment
  65
- Stratagy es Optional Equipment
  65
- Oneac 400 Ups
  66
Index

69

Toshiba Stratagy Flash Installation Manual (56 pages)

Voice Processing System

Brand: Toshiba | Category: Computer Hardware | Size: 1 MB

Limited Warranty
4
Table of Contents
9
Introduction

11
- Organization
  11
- Conventions
  11
- Related Documents/Media
  12
Chapter 1 - the Grand Tour

13
- Stratagy Flash's Memory
  13
- Hardware
  14
  - On/Off
    15
  - Status Light
    15
  - Voice Port Status Lights
    15
- Software
  15
  - Main Menu
    16
- Exclusive Stratagy Flash Features
  17
  - Reserved User Ids
    17
  - Maximum Message Length
    17
  - Maximum Greeting Length
    17
- Unsupported Stratagy Features
  17
Chapter 2 - Installation

19
Chapter 3 - Maintenance Tools

36
- Backup Utility
  37
- Restore Utility
  39
- Upgrade Stratagy Flash Software
  40
- Retrieve Trace File
  41
- Filecopy
  43
- Shut down the Stratagy Flash
  44
  - Methods of Shutdown
    44
- Automatic System Recovery
  46
- Diagnostics
  46
  - Trace
    46
  - Stratagy.log
    47
  - Msg.log
    47
  - Scandisk
    48
- Upgrading Stratagy Flash Voice Ports
  48
Index

49

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Toshiba Stratagy Flash Manuals

Toshiba Stratagy Flash Installation And Maintenance Manual (260 pages)

Table of Contents

Introduction

Chapter 1 - Overview

Chapter 2 - Installation

Chapter 3 - Access and Use Stratagy Access Stratagy

Chapter 4 - Configure Stratagy

Chapter 5 - How Stratagy Operates User Ids

Chapter 6 - Menus Users Menu

Chapter 7 - Token Programming

Chapter 8 - Customization Examples Users Menu Examples

Chapter 9 - AMIS Networking

Chapter 10 - System Reports

Chapter 11 - Maintenance, Upgrades and Troubleshooting

Appendix A - Checklists/Forms Pre-Installation Company Survey

Appendix A - Checklist/Forms

Appendix B - Special Greeting User ID Mailboxes

Index

Toshiba Stratagy Flash General Description Manual (71 pages)

Table of Contents

Introduction

Chapter 1 - Overview

Chapter 2 - Features

Chapter 3 - Stratagy es Feature Groups

Chapter 4 - Specifications

Index

Toshiba Stratagy Flash Installation Manual (56 pages)

Table of Contents

Introduction

Chapter 1 - the Grand Tour

Chapter 2 - Installation

Chapter 3 - Maintenance Tools

Index

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