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Toshiba Strata CTX100 General Description Manual

Digital business telephone system
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See also: Programming Manual , User Manual
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Telecommunication Systems Division
Digital Business Telephone Systems
CTX100 and CTX670
General Description
November 2002

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Summary of Contents for Toshiba Strata CTX100

  • Page 1 726+,%$ Telecommunication Systems Division Digital Business Telephone Systems CTX100 and CTX670 General Description November 2002...

  • Page 2: Radio Frequency Interference

    FCC Requirements Means of Connection: The Federal Communications Commission (FCC) has established rules which permit the Strata CTX100 or CTX670 system to be connected directly to the telephone network. Connection points are provided by the telephone company—connections for this type of customer-provided equipment will not be provided on coin lines.
  • Page 3 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”) Telecommunication Systems Division License Agreement IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS TELECOMMUNICATION SYSTEM PRODUCT OR OTHERWISE MADE AVAILABLE TO YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TERMS, UNLESS SEPARATE TERMS ARE PROVIDED BY THE SOFTWARE SUPPLIER.

  • Page 4: Limited Warranty

    The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other legal obligation with respect to the equipment, is the repair or replacement by TAIS or its authorized dealer of such defective or missing parts as are causing the malfunction with new or refurbished parts (at their option).

  • Page 5: Table Of Contents

    Installation and Programming ... ix User Guides ... ix Quick Reference Guide ... ix CD-ROMs ... ix Chapter 1 – Strata CTX100 Overview CTX100 Processor ... 2 CPU/Memory ... 2 Large Scale Integrated (LSI) Circuits ... 2 Memory Protection Battery ... 2 Relay Control Interface ...
  • Page 6 MCK Office Extender and PBXgateway ... 35 Door Phone (MDFB) ... 35 Door Phone/Lock Control Unit (DDCB) ... 36 External Speaker (HESB) ... 36 Toshiba Stratagy and Stratagy DK Voice Processing ... 36 Cabling and Connectors ... 36 Chapter 6 – Features Account Codes ... 37 Add-on Module (DADM) ...
  • Page 7 Centrex/PBX Compatible ... 45 Centrex Ringing Repeat ... 45 Classes of Service (COS) ... 45 Computer Telephony Integration (CTI) ... 46 Digital Telephone Integrated PC Interface ... 46 Conference Calls ... 46 Conference On-Hold ... 46 Join Button ... 46 Releasing from Tandem CO Line Connections ...
  • Page 8 Contents Chapter 6 – Features Delayed Ringing ... 48 Destination (Toll) Restriction ... 49 Through Dialing ... 49 Direct Inward Dialing (DID) ... 49 Dialed Number Identification Service (DNIS) ... 49 Digital Pad ... 50 Direct Inward System Access (DISA) ... 50 Directory Numbers ...
  • Page 9 Do Not Disturb (DND) Override ... 60 Executive Override ... 60 Privacy Override ... 60 Paging ... 61 Telephone Group Paging ... 61 External Speaker Page Zones ... 61 Emergency Page ... 61 Night Ringing Over Selected Page Zones ... 61 Power Failure Protection ...
  • Page 10 Voice or Tone Signaling ... 69 Voice Mail Integration ... 69 DTMF Integration ... 69 Simplified Message Desk Interface (SMDI) ... 69 Toshiba Proprietary Integration ... 70 Direct Transfer to Voice Mailbox ... 70 Volume Control ... 70 Appendix – Specifications Environmental Characteristics ...

  • Page 11: Introduction

    Organization This document is divided into the following major topics: • Chapter 1 – Strata CTX100 Overview describes the system, its basic capacities and system expansion. • Chapter 2 – Strata CTX670 Overview describes the system, its basic capacities, system expansion, and remote maintenance.

  • Page 12: Conventions

    Introduction Conventions Conventions Conventions Note Important! Courier “Type” “Press” Plus (+) Tilde (~) Start > Settings > Printers See Figure 10 viii Description Elaborates specific items or references other information. Within some tables, general notes apply to the entire table and numbered notes apply to specific items.

  • Page 13: Related Documents/Media

    • OAISYS (includes software and documentation for OAISYS Chat, Call Router, and Net Phone) For authorized users, Internet site FYI (http://fyi.tsd.toshiba.com) contains all current Strata CTX documentation and enables you to view, print and download current publications. Strata CTX General Description...
  • Page 14 Introduction Related Documents/Media Strata CTX General Description 11/02...
  • Page 15 Strata CTX100 Overview The Strata CTX100 is a compact system that provides large system features (see Figure 1). It is designed for wall mounting and occupies very little space. The CTX100 basic processor can be configured with a one or two cabinet system. A single...

  • Page 16: Chapter 1 - Strata Ctx100 Overview Ctx100 Processor

    Night Bell, door lock or to mute BGM during an external page. External Page Interface A 600 ohm RCA jack is built into the processor to interface with a Toshiba External Amplified Speaker (HESB) or a customer-supplied page amplifier and speaker(s) for external paging, night ring over external page, and external BGM applications.

  • Page 17: Ctx100 Processor Optional Subassemblies

    CTX WinAdmin). • BSIS (Serial Port Interface) – Provides up to two RS-232 interface ports for SMDR interface to Call Accounting devices, SMDI or Toshiba Proprietary interface to Voice Mail devices, and two future applications. CTX100 Cabinet Slots...

  • Page 18: Ctx100 License Control

    The system size and feature capability is controlled using a software License Key Code. This key code is obtained from Toshiba Internet FYI during the ordering process and is installed onto the system processor via Strata CTX WinAdmin. Processor license codes activate system hardware capacities in the following increments.

  • Page 19: Chapter 2 - Strata Ctx670 Overview

    PCBs. The CTX670 easily connects to outside public and private telephone lines. All of the telephones (stations) tied to the system can have direct access to each other as well as to the public and private network.

  • Page 20: Ctx670 Processor Pcbs

    Strata CTX670 Overview CTX670 Processor PCBs CTX670 Processor PCBs The system operates with one set of processor PCBs (BECU/BBCU) that install in dedicated slots of the Base Cabinet. The BECU/BBCU processor incorporates the following on-board hardware features: CPU/Memory The CTX670 uses a high-speed, 32-bit, Reduced Instruction Set Computing (RISC) processor, Dynamic Random Access Memory (DRAM) working memory, Static Random Access Memory (SRAM) with lithium battery for back-up memory, and flash program memory.

  • Page 21: Network Interface

    The system size and feature capability is controlled using a software License Key Code. This key code is obtained from the Toshiba Internet FYI site during the ordering process and is installed onto the system processor via Strata CTX WinAdmin. Processor license codes activate system hardware capacities in the following increments.

  • Page 22: Licensed Software Options

    Strata CTX670 Overview CTX670 Cabinet Slots Licensed Software Options Some software options are activated with license codes. The following software options require a license: • Each CTX system (node) in a Strata Net QSIG Network requires one LIC670-QSIG NET license. A maximum of four serial network nodes are allowed in any one serial chain in the network topology.

  • Page 23: Expansion Cabinets

    Expansion Cabinets One to six Expansion Cabinets can be added to increase the system station and CO line capacity. Each expansion cabinet provides 10 slots (S_01~S_10). Refer to the following section for cabinet slot and station/line capacities. number of stations and CO lines allowed when additional cabinets and PCBs are used. CABINET NO.
  • Page 24 Strata CTX670 Overview CTX670 Remote Expansion Cabinet Strata CTX General Description 11/02...

  • Page 25: Chapter 3 - Capacities System Capacities

    Capacities This chapter contains Strata CTX100 and CTX670 capacities for stations and peripherals, CO lines, station buttons and system features. All tables apply to both systems unless otherwise noted. System Capacities Important! The maximum capacities listed for the CTX100 in expanded CTX100 (Base + Expansion cabinet).
  • Page 26 Capacities System Capacities Table 4 Station/Peripherals System Capacities (continued) Stations Door phones DSS consoles (DDSS) ISDN BRI station circuits TE-1 and TA (2B+D per circuit) Off-premise stations BPCI used for TAPI only: per cabinet Total Stations (Digital/Analog/ISDN BRI B channel combined) Standard stations Calls existing at the same time 1.
  • Page 27 [PhDNs] with Message Waiting Indication LED ISDN DNs Table 7 System Feature Capacities Features Pilot DNs Advisory LCD Messages (Set on a Telephone) Advisory LCD Messages Lists (per System) Attendant Groups Call Accounting SMDR Interface Call Forward, System CF Patterns Call Park Orbits (General)
  • Page 28 CTX100 processor. 5. Speaker OCA capacity is determined by 2B channel slot availability and power supply. Requires BVSU option in telephone. 6. Up to 100 Station SD numbers, allocated in increments of 10, can be programmed per station.

  • Page 29: Ctx100 Maximum Capacity Configuration Examples

    CTX100 Maximum Capacity Configuration Examples Table 8 CTX100 Base Cabinet with Digital Telephones and Loop Start Line With or Without Caller ID 44 Stations + Analog loop start lines combined (Max.) Stations 1. Using ADKU. Table 9 CTX100 Base and Expansion Cabinet with Analog Loop Start Lines 92 Stations + Analog Loop Start Lines combined (Max.) Stations Table 10...
  • Page 30 Capacities CTX100 Maximum Capacity Configuration Examples Table 11 CTX100 Base and Expansion Digital Telephones and with T1 and/or PRI lines Table 12 CTX100 Base Cabinet Only with Analog Tie, DID and /or Ground Start Lines Table 13 CTX100 Base and Expansion Cabinet with Analog Tie, DID and/or Ground Start Lines 8 Universal Slots 72 Stations (Max.) 64 lines (Max.)

  • Page 31: Chapter 4 - Universal Slot Pcbs Station, Line And Option Pcbs

    Universal Slot PCBs Universal Printed Circuit Boards (PCBs) installed in the Strata CTX100 or CTX670 cabinets provide interfaces for stations, lines, and peripherals. Each PCB measures 7.5 x 5.5 inches (190 x 140 mm) and mounts in the slot with a 44-pin backplane connector. PCB external connections to station equipment are made to the Main Distribution Frame (MDF) using industry-standard connectors.
  • Page 32 Attaches to RDSU. Provides two additional standard telephone circuits. One maximum per RDSU. -48 Volt Supply Internal Option (R48S) Attaches to RSTU and RDSU 48VDC circuit for up to eight standard telephone circuits. Stratagy DK Provides two, four, six, or eight VM ports.
  • Page 33 Table 15 CO Line PCBs Caller ID Interface Unit (RCIU2) Provides four Caller ID circuits. With RCIS: eight circuits. Caller ID Interface Subassembly (RCIS) Attaches to the RCIU2. Direct Inward Dialing Interface Unit (RDDU) Provides four DID circuits. Enhanced 911 CAMA Trunk Interface Unit (RMCU/RCMS) E911 CAMA circuits.
  • Page 34 Universal Slot PCBs Station, Line and Option PCBs Table 15 CO Line PCBs (continued) ISDN Primary Rate Interface Unit (RPTU2) Provides (1~8B + D), (1~16B + D), or (1~23B + D) channels (lines), depends on system programming. RPTU2 is required for QSIG Networking. Loop Start CO Line Interface Unit (RCOU) Provides four CO analog loop start line circuits.

  • Page 35: Functional Block Diagrams

    Up to Four Programmable Serial (RS-232) Port Modular Jacks Available ACTU BSIS (Optional) AMDS MOH/BGM Jack +Volume Control Remote Maintenance Modem Toshiba Proprietary Soft Key LCD Link RJ45 AETS Ethernet Interface Relay Contact (Programmable) RCA Jack (600 ohm Page Output) ARCS DTMF/ABR 25 Pair...
  • Page 36 CTX670 System Processor and Optional Interface PCBs Up to Four Programmable Serial (RS-232) Port Modular Jacks Available SMDI and Stratagy ES Integration MOH/BGM Jack +Volume Control Toshiba Proprietary Soft Key LCD Link RJ45 Local CTX WinAdmin MOH/BGM RCA Jacks 25 Pair...
  • Page 37 (Two 4-Wire Modular Jacks) Secondary Protectors REMU (REMU, Four 8-Wire Modular Jacks) 4 E&M Tie Lines (Analog) 25-pair Amphenol TOSHIBA NDTU Cable RDTU2 DB15 • 2T1 / DS1(24 Channels / Lines) • Loop Start, Ground Start, Tie, DID Channel • Digital Voice Lines...
  • Page 38 3. U, S, T, R are ISDN reference model termination points. 4. PDKU and RDSU should only be used for 2000-series digital telephones. They do not support all of the 3000-series digital telephone features, including LCD. The PDKU also does not support BPCI, BATI and the CTX Attendant Console.

  • Page 39: Chapter 5 - Telephones And Peripherals

    Telephones and Peripherals This chapter discusses the Toshiba 3000-series digital telephones, as well as peripherals that are compatible with Strata CTX BDKU telephone interface circuit card. The 3000-series telephones come with a number of enhanced features, including: • Fixed Speed Dial ( •...

  • Page 40: Dkt3000-Series Telephones

    Telephones and Peripherals DKT3000-series Telephones DKT3000-series Telephones The Strata CTX supports the Toshiba 3000-series digital telephones, which offer station users a number of useful features that are easy to access (see 5861 Spkr Spdial Redial Cnf/Trn Hold Figure 10 3000-Series Digital Telephone Buttons and Features...
  • Page 41 • Four or 12 Soft Keys for responding to extensive feature prompts. • Flexible buttons – customized for each telephone to provide Directory Number, line and feature buttons. • Hot Dialing – as soon as any dial pad button is pressed, a CO line or PDN is automatically selected to originate a call.

  • Page 42: Liquid Crystal Display (Lcd) Models

    • Handsfree Answerback – Enables users to answer internal calls without lifting the handset. • Speaker OCA – Enables users to receive a call over the telephone speaker when busy on an existing handset call. The DKT2020-FDSP (Full-duplex speakerphone) enables handsfree speakerphone use with the option to switch between “full-duplex”...

  • Page 43: Dkt3001

    The DKT3001 supports many features of the other 3000-series digital telephones, including: • On-hook dialing • Headset/Loud Ringer Interface (BHEU) • Line button with a red LED. The Line button for the DKT3001 is the [PDN] on this telephone. • button •...

  • Page 44: Dkt3000-Series Upgrade Options

    Telephones and Peripherals DKT3000-series Upgrade Options DKT3000-series Upgrade Options Toshiba 3000-series digital telephones can be upgraded with the following options. Digital Add-on Module (DADM3020) The DADM3020 adds 20 feature buttons to DKT3000-series telephones. These flexible feature buttons can be assigned as CO line, Directory Number, DSS, One Touch Speed Dial or any other flexible feature.

  • Page 45: Integrated Pc Interface (Bpci)

    BVSU-equipped digital telephones can receive Speaker OCA which enables stations to receive internal calls over their speaker while on another call using the handset. The BVSU is not required in a telephone to originate OCA calls or in a digital telephone that receives OCA calls through the handset or headset.

  • Page 46: Cordless Digital Telephones

    The DKT2104-CT and DKT2004-CT telephones operate from the same digital station port as the DKT3000-series digital telephone, which may or may not be attached. They cannot receive Group Pages or All Call Pages. They can be attached to a Toshiba DKT3000-series corded digital telephone or used as a stand-alone.

  • Page 47: Dkt2004-Ct

    DKT2004-CT The DKT2004-CT features spread-spectrum technology providing clarity and unsurpassed range several times greater than conventional analog cordless telephones. Spread-spectrum technology offers extremely secure communications between cordless digital telephones and their corresponding base stations in most environments. • 900 MHz Digital Spread Spectrum technology •...
  • Page 48 CTX Attendant Console Important! • If a DKT telephone is connected to the CTX Attendant Console PC, the keyboard must be used for all Attendant operations when the console is running. (When the console is in Position Busy, it is still running.) •...

  • Page 49: Peripherals

    Toshiba Telecommunication Systems Division (TSD) does not provide ISDN or IP station equipment, such as ISDN IP telephones, fax machines, and computer interface devices for high speed internet access or video conferencing. Toshiba does provide the interface circuit boards that support all of the above ISDN station equipment.

  • Page 50: Door Phone/Lock Control Unit (Ddcb)

    It can be used as a paging speaker, an amplified talkback speaker, or a telephone’s Loud Ringer. Toshiba Stratagy and Stratagy DK Voice Processing The Strata CTX can operate with Toshiba Stratagy and Stratagy DK voice processing systems, which provide a number of helpful features. The Strata CTX supports in-band DTMF voice mail integration for all of the above voice mail systems and requires DTMF receivers.

  • Page 51: Chapter 6 - Features

    Features This chapter contains the Strata CTX100 and CTX670 features. They are presented in alphabetical order to make it easy to locate each feature. Account Codes Account Codes are often used for cost allocation of the call or the time the caller was involved on a phone call.

  • Page 52: Automatic Busy Redial

    Automatic Busy Redial Automatic Busy Redial Automatic Busy Redial (ABR) enables a digital or standard telephone user to automatically redial a busy outside number multiple times at programmed intervals. Strata CTX supports a maximum of 16 or 32 simultaneous registrations of ABR (limited by the number of busy tone detectors in the system).

  • Page 53: Agent Priority Routing

    Dialing). This feature is necessary to make telephone operation consistent for the user because a telephone can have up to 20 line and extension buttons. Each telephone can be assigned in system programming with various options that determine what type of line or extension button is selected when the user takes the handset off-hook to make or answer calls.

  • Page 54: Automatic Release

    When the distant party disconnects from a call, the remaining digital telephone is automatically made idle, busy tone is not sent to the speakerphone or handset, and the digital telephone is automatically released. A digital telephone is released and returned to idle state. A standard telephone is simply released and returned to standard dial tone.

  • Page 55: Call Forward

    One type directs any type of a call to a designated destination; the other type directs only private or DID lines to a designated destination. Both types can be set on a telephone simultaneously with each type having a unique destination.

  • Page 56: Call Forward Destination

    If an incoming call is directed to a telephone, but the call is not answered by that telephone because it hunts or forwards to another destination, the call record will still be stored on that telephone as “redirected”...

  • Page 57: Call Park

    When a station is busy with a call and another call is directed to that station’s busy button, two short beeps are issued to alert the telephone user of the pending call. To answer the Call Waiting, the user must transfer or disconnect the existing call.

  • Page 58: Caller Identification

    Caller Identification (Caller ID) is the general term for the information provided identifying the originating party of a public network call. The name and telephone number of the calling party displays on the ringing telephone’s LCD. Incoming calls with Caller ID or Automatic Number Identification (ANI) information may be optionally recorded into a rolling list for individual stations.

  • Page 59: Off-Hook Camp On

    Off-hook Camp On A station caller who dials a busy station or line access code can remain off-hook to be automatically connected when the station or line becomes idle. After dialing a busy [DN] and receiving busy tone, the caller can just remain off-hook and Camp On will be initiated automatically after a predetermined time or the user can dial a Camp On immediately.

  • Page 60: Computer Telephony Integration (Cti)

    From a Strata CTX system, Caller ID, ANI, DNIS and call processing information can be passed from the digital telephone to the application computer. The 3000-series digital telephone uses an integrated PC Interface Unit (BPCI) for TAPI and data switching simultaneous voice/data applications. The 3000-series digital telephone must be connected to the system through a BDKU digital station card.

  • Page 61: Voice Mail Conference

    Dual-Tone Multi-Frequency (DTMF) dial signal is transmitted to the CO line or voice mail/Auto Attendant device for as long as the telephone user presses a button on the dial pad. This feature may be selected for each digital telephone. Standard telephones always provide continuous DTMF tone operation.

  • Page 62: Day/Night Mode - Auto Schedule

    • System Call Forward – The System Call Forward settings for stations can be changed automatically when the system changes from the Day to Night mode. For example: During the day, a telephone can forward to a person’s car or cell phone, and at night automatically forward to the person’s voice mailbox.

  • Page 63: Destination (Toll) Restriction

    CO, such as Camp On and Call Forwarding. A stations’s Destination Restriction level can be changed automatically with Day/Night mode Auto Scheduling. One use of this feature is to allow a telephone to make outside calls during the day, but to restrict them at night.

  • Page 64: Digital Pad

    The system recognizes these devices: • Standard analog telephone (Type 500, Type 2500 and the equivalent) • Toshiba digital telephone, cordless, wireless, door phone • Analog trunk • T1 trunk • ISDN extension terminal (Audio and Speech) •...

  • Page 65: Directory Numbers

    [PhDNs] can be used to make a telephone appear to have multiple [PDN] extension buttons. When assigning a [PhDN] for use as another appearance of the [PDN], the display properties are set the same as the [PDN] and a hunting sequence is set up to roll the calls from the [PDN] over to the other [PhDN]s associated with the [PDN].

  • Page 66: Distinctive Ringing

    Station users with digital telephones can activate DND to prevent any calls from ringing their telephone. Callers will hear a fast busy tone when calling stations in the DND mode. Stations in DND mode can originate calls normally; however, they receive DND stutter dial tone when originating calls.

  • Page 67: Dtmf Receivers

    Voice mail systems also require DTMF receivers for a number of VM features, even if using SMDI or Toshiba Proprietary VM integration. Four circuits are automatically active with the initial basic processor. Activation of more than four receivers requires the purchase of a DTMF software license, in four-circuit increments.

  • Page 68: Enhanced E911

    • Provide a paging amplifier/speaker. • Create an amplified talk-back speaker arrangement in an area where a telephone is not needed. The HESB is installed as a speaker and connected to a door phone unit that is used as the talk- back microphone.

  • Page 69: Flexible Numbering

    Handsfree Answerback When a voice-announced internal [DN] call comes in to a digital telephone, users can answer without lifting the handset. Cordless and single line digital telephones and standard telephones are not compatible with this feature.

  • Page 70: Call Hold

    After placing a call on hold, it will recall the holding telephone after a predetermined time to remind the user of the held call. The hold recall time is set independently for each telephone (from 0~255 secs.). Hold recall time can also be disabled.

  • Page 71: Least Cost Routing (Lcr)

    This schedule is independent of the Day/Night mode schedule which applies to ringing and CO assignments. Line Buttons Telephone buttons that are used for making and receiving outside calls are referred to as ) buttons. (For information on various [DN] buttons, refer to page 51.) The Strata CTX supports the following types of line buttons:...

  • Page 72: Group Co Line Button

    ISDN Channel Group. This enables ISDN channels to operate similar to analog CO lines on a key telephone system. These buttons may have appearances on multiple telephones providing call coverage across several telephones. Multiple appearances of the same Group CO line button is possible on each phone to allow multiple call handling for that group from each station.

  • Page 73: Microphone (External Unit)

    Station users may announce a call when the station they call is busy talking with the handset off- hook. The announcement is only audible to the telephone user receiving the OCA call, not to the other party in the original conversation.

  • Page 74: Override

    Features Override This enables groups of remote workers to use Toshiba digital telephones to have seamless access to the main location’s telephone system and voice mail system. Remote employees have transparent access to all the same capabilities as if they were locally connected to the Strata CTX system.

  • Page 75: Paging

    Paging The Strata CTX has a paging interface that supports a Toshiba External Speaker (HESB) or a customer-supplied amplifiers and speakers for Paging, Night Ringing over Page, and BGM applications. Users can access any of the Paging options by dialing access codes or by using a programmed One Touch button.

  • Page 76: Reserve Power Battery Backup

    Ring Over Busy When a digital telephone is busy on a call and then receives an internal or external call on an idle [DN] or line button, the button will automatically flash and ring with Ring Over Busy tone. The tone burst can either be sent two times (three seconds apart) or repeated continuously every three seconds or not sent as a station option.

  • Page 77: Speed Dial

    The One Touch button also has a “stop” function that can be entered between two numbers, such as a telephone number and security code. When the One Touch button is pressed, it can speed dial a telephone number, then pause (LED flashes). When the call is answered, it prompts for a security code.

  • Page 78: Station Hunting

    This type of hunt group always has a unique Pilot [DN] assigned to it. Callers dial the pilot [DN] to reach a telephone in the group. Calls hunt in such a way so as to distribute the calls evenly to each [DN] in the group.

  • Page 79: Station Message Detail Recording (Smdr)

    Strata Net connectivity and interoperability with PBXs from other manufacturers. Basic Call Control provides for connection, dialing, identification of calling and called parties’ names and numbers and message waiting indications among other features. Toshiba does not guarantee interoperability with other manufacturer’s products: only conformance to the standard.

  • Page 80: Centralized Attendant

    SmartMedia card on the system processor and are monitored by CTX WinAdmin. Examples are trunk failure detection and auto busy-out, digital telephone port failure detection and auto busy-out plus error log, Expansion Cabinet power supply failure alarm and error log, etc.

  • Page 81: Event And System Administration Logs

    System Trace The system records telephone key strokes and other high level events and presents the data in a format understandable and useful to the field technician for troubleshooting purposes. The system also records more detailed data useful to a software support engineer.

  • Page 82: Transfer Immediate

    Programming enables users to customize these features: • Flexible Buttons – Toshiba telephones have 10, 14, or 20 flexible buttons to which the user can assign any one of approximately 50 different features (DND, ACB, Release, etc.). Once assigned to a button, the feature is accessed by pressing that button.

  • Page 83: Voice Or Tone Signaling

    Each [DN] button can be programmed for either Voice or Tone Signaling as the standard method of internal incoming call signaling. Tone Signaling rings the telephone when a call comes in and ensures better privacy. With Tone Signaling, the called telephone receives a one-second ring tone every three seconds.

  • Page 84: Toshiba Proprietary Integration

    Volume Control Toshiba Proprietary Integration Toshiba proprietary integration provides the highest functionality between the Strata CTX and a Stratagy voice processing system. Toshiba proprietary integration requires the BSIS interface for control signaling between Stratagy and Strata CTX. Toshiba proprietary integration is required to use Stratagy voice processing system’s support the features of Call Record to Voice Mail and Voice...

  • Page 85: Appendix - Specifications

    Appendix – Specifications This appendix includes detailed information on the items listed below. The sections in this appendix apply to both the Strata CTX100 and CTX670, unless otherwise stated. • Environmental Characteristics • CTX100 Power Considerations • CTX670 Power Considerations •...

  • Page 86: Ctx100 Power Considerations

    Appendix – Specifications CTX100 Power Considerations CTX100 Power Considerations The power supply in each CTX100 Base and Expansion Cabinet furnishes power to all of the stations and some of the interface peripherals (see cabinet is 120VAC. Table 18 CTX100 Electrical Characteristics CTX100 Primary AC Power Voltage Input AC AC Frequency...

  • Page 87: Reserve Power

    Reserve Power Two or four customer-supplied 12VDC reserve batteries (80 ampere-hours max.) can be connected to either system to maintain normal operation during a power failure (see batteries are kept in a highly-charged state by the power supply’s battery charger and must be connected when the system is operating normally.

  • Page 88: Hardware Compatibility

    ACTU and BSIS, AETS, AMDS, ARCS subassemblies BRCS-4/8/12 RRCS-4/8/12 DTMF Receiver Unit ARCS (16) BIOU PIOU Optional Interface Unit PIOUS RSIU RSSU Standard Telephone RSTU3, RDSU/RSTS Interface Electronic Telephone PEKU, PESU Interface ADKU BDKU Digital Telephone BDKS Interface PDKU2 (2000-series digital phones only)
  • Page 89 1. If the BECU/BBCU replaces the DK424i processors, then the system is upgraded to a CTX670. 2. Requires Release 4.x software. 3. RPTU2 is required for QSIG Networking. 4. DKT1000-series telephone do not support continuous DTMF tones. 5. Functions as a DKT2000. Strata CTX General Description 11/02 DK280 &...

  • Page 90: Public Network Requirements

    • RDTU Network Channel Interface Codes: 04DU9-BN, 04DU9-DNZZ, 04DU9-1SN, 04DU9-1KN, 04DU9-1ZN. 4. For information on how to order ISDN PRI/BRI circuits, you should refer to the Toshiba ISDN Training CBT. ISDN circuits may require a customer-provided CSU for PRI and/or Terminal Adapter or Network Terminal units for BRI. In U.S. CSU/TAs must be UL-listed in the U.S.

  • Page 91: Station Loop Lengths

    1. When the system is powered by backup battery, range may be less as the backup battery is discharged. 2. Two-pair wiring or optional telephone power supply is required to achieve maximum range in all cases. 3. BDKS does not provide the power wire pair, an external power supply is required to achieve maximum range.

  • Page 92: Standard Telephone Ringer Specifications

    3000-series Telephone Option PCBs Digital telephones can be upgraded with option PCBs to add a number of features. Each of these upgrades shares a circuit with the telephone that it is connected to and is not considered a station. Table 28 for more information.
  • Page 93 Table 29 Station Dimensions (continued) Device Digital Single Line Telephone (DKT3001) Add-on Module (DADM) (3020 model) Direct Station Selection (DSS) Console (3060 model) Handset with Handset Cradle (BATHC) 10-button Digital Speakerphone with Handsfree Answerback ( DKT2010-S) 10-button Digital Speakerphone with LCD (DKT2010-SD)

  • Page 94: System Tones

    External Call Waiting Tone for An external call is waiting. This tone is sent to the Standard receive party only. Telephone Internal Call Waiting Tone for An internal call is waiting or somebody is listening Standard to (monitoring) the conversation.
  • Page 95 Telephone A call is ringing an idle [DN] or CO line button Ring Over Busy while the telephone is busy. Another internal call (Internal) offered to an idle button while the terminal is busy. An internal call is waiting for the busy button. A...
  • Page 96 Appendix – Specifications System Tones Strata CTX General Description 11/02...

  • Page 97: Index

    Index license control, 4, 7, account codes, license control, server, 7, ACTU, add-on modules, capacities, ADKU, advisory messages, AETS, alternate answer point, AMDS (modem), analog hold, ANI, ARCS, attendant centralized, attendant console, 7, automatic busy redial, call distribution (ACD) server, callback, camp-on, hold,...
  • Page 98 (DRL) capacities, diagnostics, dialed number identification service, DID, 19, lines, digital add-on module, single line telephone (see DKT3001) telephones, upgrade options, digital PAD, digital telephones capacities, direct inward dialing, interface unit, direct inward system access (DISA),...
  • Page 99 17, 19, universal slot, per system, peripherals, 25, phantom directory numbers, pickup groups capacities,...
  • Page 100 3, system capacities, T1/DS-1 interface unit, lines, tandem CO lines, TAPI, TCP/IP, 2, telephone application programming interface, telephone group paging, telephones, tenants, through dialing, tie lines, toll restriction, transfer, transfer to voice mail, universal slot PCBs & subassemblies,...

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Strata ctx670

Table of Contents