Status Code List - Dell 3130cn Service Manual

2.3 Status Code List

Error Message
LCD
001-360
Restart Printer
Flip
Contact Support
IfMessageReturns
003-340
Restart Printer
Flip
Contact Support
IfMessageReturns
003-356
Restart Printer
Flip
Contact Support
IfMessageReturns
004-310
Restart Printer
Flip
Reseat Feeder
Contact Support
Version 3 2008.05.30
Status Window
Printer error.
Turn off the printer, and turn it
on again.
Contact customer support if
this failure is repeated.
*1
001-360-01(or 02)
*1: The error code number varies depending on the error contents.
01: "Rear Fan Motor error"
02: "Duplex Fan Motor error"
Printer error.
Turn off the printer, and turn it
on again.
Contact customer support if
this failure is repeated.
003-340-01(or 02 to 14)*1
*1: The error code number varies depending on the error contents.
01-02,04-05,0B-14: "Unexpected firmware trap error"
03: "I2C retry error"
07: "Master fail 1 error"
08: "Master fail 2 error"
09: "NVM illegal data error"
0A: "Over dispense error"
Printer error.
Turn off the printer, and turn it
on again.
Contact customer support if
this failure is repeated.
003-356-0000XXXX
*1: The error code number varies depending on the error contents.
1000-1FFF: EEPROM of PWBA MCU
3100-31FF: HVPS
3800-38FF: PWBA EEPROM XPRO
3A00-3AFF: Belt CRUM
3C00-3CFF: Fuser CRUM
Printer error.
Turn off the printer. Confirm
Feeder is correctly installed.
Turn on the printer.
Contact customer support if
this failure is repeated.
004-310
Error Contents
<IOT Fan Motor Failure>
MCU detects an error upon receiving
error signal from the Rear Fan or
Duplexer Fan.
Pressing three keys (< > + < > + < >)
shows detail error code.
Line1 001-360
Line2 Code:01(or 02)
<IOT Firmware Error>
MCU firmware error occurs.
Pressing three keys (< > + < > + < >)
shows detail error code.
Line1 003-340
Line2 Code:01(or 02 to 14)*1
<IOT NVRAM Error>
The error is detected by MCU NVRAM
check.
Pressing three keys (< > + < > + < >)
shows detail error code.
Line1 003-356
Line2 Code:1000-1FFF
(or 3100-3CFF)*1
<IOT Option Feeder Failure>
The error is detected by Option Feeder
communication check.
1 - 13
Chapter 1 Troubleshooting
FIP to be
referred
Flows 1:
Rear Fan
Flows 2:
Duplexer
Fan
FIP1.1:
Rear Fan
*
FIP1.2:
Duplexer
Fan
Flows 3:
Other than
Code 09
Flows 4:
Code 09
FIP1.3:
Other than
Code 09
FIP1.4:
Code 09
Flows 5
FIP1.5
Flows 6
FIP1.6