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Dell 3330dn Laser Printer
User's Guide
June 2009
www.dell.com | support.dell.com

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  • Page 1

    Dell 3330dn Laser Printer User's Guide June 2009 www.dell.com | support.dell.com...

  • Page 2: Table Of Contents

    Installing a flash memory or firmware card... 23 Installing hardware options...25 Installing an optional drawer ... 25 Attaching cables...26 Installing the printer on a wired network...27 Installing printer software...29 Verifying printer setup...30 Printing a menu settings page... 30 Printing a network setup page ... 30 Loading paper and specialty media...32...

  • Page 3

    Driver Profiler...51 Dell Printer Alert Utility...51 Installing the optional XPS driver...52 Dell Toner Management System...53 Printing Status Window... 53 Dell Printer Supplies Reorder Application ... 53 Printing...54 Printing a document...54 Printing on specialty media...55 Tips on using letterhead... 55 Tips on using transparencies ... 56 Tips on using envelopes...

  • Page 4

    231 paper jam...69 233 paper jam...70 234 paper jam...70 235 paper jam...71 242 paper jam...71 251 paper jam...72 Understanding printer menus...74 Menus list...74 Paper menu...75 Default Source menu... 75 Paper Size/Type menu ... 75 Configure MP menu... 78 Substitute Size menu... 79 Paper Texture menu ...

  • Page 5

    Conserving supplies...126 Checking the status of supplies from a network computer...126 Ordering supplies...126 Printer attached to a network ...126 Printer attached locally to a computer ...127 Replacing supplies...127 Replacing the toner cartridge ...127 Replacing the photoconductor kit ...129 Moving the printer...132 Moving the printer to another location...132...

  • Page 6

    Restoring the factory default settings...136 Troubleshooting...137 Solving basic printer problems...137 Printer control panel display is blank or displays only diamonds...137 Solving printing problems...137 Jobs do not print...137 Confidential and other held jobs do not print ...138 Multiple-language PDFs do not print...138 Job takes longer than expected to print ...139...

  • Page 7

    Solid black or white streaks appear on transparencies or paper...152 Embedded Web Server does not open...152 Check the network connections ...152 Check the network settings ...152 Appendix...153 Index...155 Contents...

  • Page 9: Safety Information

    CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk of injury from a hot component, allow the surface to cool before removing paper from this area.

  • Page 10

    • Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time. Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.

  • Page 11: Learning About The Printer

    Setup documentation—The setup documentation came with the printer. User's Guide—The User's Guide is available on the Software and Documentation CD. For updates, check our Web site at support.dell.com. Windows or Mac Help—Open a printer software program or application, and then click Help. Click to view context-sensitive information.

  • Page 12: Printer Configurations

    Front door release button Find it here Software and Documentation CD Note: If you purchased your Dell computer and printer at the same time, documentation and drivers for your printer are already installed on your computer. Dell Printer Supplies Web site–dell.com/supplies You can purchase printer supplies online, by telephone, or in select retail stores.

  • Page 13

    System board door Standard 250-sheet tray (Tray 1) Multipurpose feeder door Paper stop Standard exit bin The following illustration shows the printer back with its basic features or parts: Rear door Ethernet port USB port Parallel port Power cord socket...

  • Page 14: Understanding The Printer Control Panel

    Configured models The following illustration shows the printer configured with an optional drawer: Optional tray (Tray 2) Understanding the printer control panel The following diagram shows the printer control panel: Learning about the printer...

  • Page 15

    The following diagrams and tables provide more information about the printer control panel items: Item Description ) Opens the menus Menus button ( Note: The menus are available only when the printer is in the Ready state. Returns the display to the previous screen...

  • Page 16

    Shows messages that communicate the status of the printer or that indicate possible printer problems that must be resolved. The display is also capable of showing pictures of Show Me instructions, which show you how to perform a task like clearing a jam.

  • Page 17: Using The Standard Exit Bin And Paper Stop

    The paper stop also aids in neater stacking of the paper. To open the paper stop, pull it so it flips forward. Learning about the printer...

  • Page 18

    Do not leave the paper stop in the open position if you are printing on transparencies. Doing so may cause creases in the transparencies. • When moving the printer to another location, make sure the paper stop is closed. Learning about the printer...

  • Page 19: Additional Printer Setup

    Selecting a location for the printer When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, leave enough room for them also. It is important to: •...

  • Page 20: Installing Internal Options

    If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

  • Page 21: Installing A Memory Card

    If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

  • Page 22

    Unpack the memory card. Note: Avoid touching the connection points along the edge of the card. Align the memory card with its connector on the system board. Push the latches on the connector open if they are not open already. Additional printer setup...

  • Page 23: Installing A Flash Memory Or Firmware Card

    If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

  • Page 24

    Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. Close the system board door. Additional printer setup...

  • Page 25: Installing Hardware Options

    Installing hardware options Installing an optional drawer The printer supports an optional drawer. Only one drawer may be installed on the printer at one time. CAUTION—SHOCK HAZARD: If you are installing an optional drawer after setting up the printer, then turn the printer off and unplug the power cord from the wall outlet before continuing Unpack the drawer, and then remove any packing material from the outside of the drawer.

  • Page 26: Attaching Cables

    Connect the printer to a computer or a network. • For a local connection, use a USB or parallel cable. • For a network connection, use an Ethernet cable. Connect the power cord to the printer first and then to a wall outlet. Additional printer setup...

  • Page 27: Installing The Printer On A Wired Network

    Power cord socket Installing the printer on a wired network Use the following instructions to install the printer on a wired network. These instructions apply to Ethernet and fiber optic network connections. Before you install the printer on a wired network, make sure that: •...

  • Page 28: For Macintosh Users

    30. Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you are configuring access for computers on a different subnet than the printer.

  • Page 29: Installing Printer Software

    From the second pop-up menu, select Local AppleTalk zone. Select the printer from the list. Click Add. Note: If the printer doesn't show up in the list, you may need to add it using the IP address. Contact your system support person for assistance. Installing printer software A printer driver is software that lets the computer communicate with the printer.

  • Page 30: Verifying Printer Setup

    Using the World Wide Web Updated printer software may be available at www.support.dell.com. Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: . •...

  • Page 31

    If Status is “Not Connected,” the LAN drop may not be active or the network cable may be malfunctioning. Consult a system support person for a solution, and then print another network setup page. Network Setup Page appears, and then press Additional printer setup...

  • Page 32: Loading Paper And Specialty Media

    Configuring Universal paper settings The Universal Paper Size is a user-defined setting that lets you print on paper sizes that are not preset in the printer menus. Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper Size menu.

  • Page 33: Loading Trays

    Specify the paper height and width Defining a specific height and width measurement for the Universal paper size (in the portrait orientation) allows the printer to support the size, including support for standard features such as duplex printing and printing multiple pages on one sheet.

  • Page 34

    Squeeze and slide the guides to the correct position for the paper size you are loading. Loading paper and specialty media...

  • Page 35

    For long paper like A4 or legal, squeeze and slide the length guide backwards to accommodate the length of paper you are loading. If you are loading A6-size paper: Squeeze and slide the length guide toward the center of the tray to the A5 size position. Raise the A6 backstop.

  • Page 36

    Flex a stack of paper back and forth to loosen the sheets, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack toward the back of the tray as shown with the recommended print side facedown. Note: The maximum fill line on the width guide indicates the maximum height for loading paper.

  • Page 37

    Squeeze and slide the guides to lightly touch the side of the stack. Insert the tray. If the paper type you loaded differs from the type that was previously loaded in the tray, then change the Paper Type setting for the tray. Loading paper and specialty media...

  • Page 38: Using The Multipurpose Feeder

    Using the multipurpose feeder Opening the multipurpose feeder Grasp the handle, and pull the multipurpose feeder door down. Grasp the raised handle, and pull the extension forward. Grasp the handle, and pull the extension so it flips forward. Loading paper and specialty media...

  • Page 39: Loading The Multipurpose Feeder

    Guide the extension down gently so the multipurpose feeder is extended fully and open. Loading the multipurpose feeder Squeeze the tab located on the right width guide, and move the guides out fully. Prepare the paper or specialty media for loading. •...

  • Page 40

    • Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level surface. Note: Fanning prevents the edges of envelopes from sticking together. It also helps them feed properly to avoid jams.

  • Page 41

    • Load paper, transparencies, and card stock with the recommended print side faceup and the top edge entering the printer first. For more information on loading transparencies, see the packaging the transparencies came • Load letterhead with the logo faceup and the top edge entering the printer first.

  • Page 42: Linking And Unlinking Trays

    Slide the paper gently into the multipurpose feeder until it comes to a stop. Paper should lie flat in the multipurpose feeder. Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled. From the printer control panel, set the Paper Size and Paper Type. Linking and unlinking trays In addition to linking trays to each other, you can also link the multipurpose feeder to the trays.

  • Page 43: Unlinking Trays

    Assign a Custom Type <x> name to a tray to link or unlink it. Associate the same Custom Type <x> name to each tray that you want to link. Only trays with the same custom names assigned will link. Make sure the printer is on and Ready appears. From the printer control panel, press...

  • Page 44: Changing A Custom Type Name

    Changing a Custom Type <x> name If the printer is on a network, you can use the Embedded Web Server to define a name other than Custom Type <x> for each of the custom paper types that are loaded. When a Custom Type <x> name is changed, the menus display the new name instead of Custom Type <x>.

  • Page 45: Paper And Specialty Media Guidelines

    Moisture content The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly. Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that can degrade its performance.

  • Page 46: Unacceptable Paper

    Preprinted papers with chemicals that may contaminate the printer • Preprinted papers that can be affected by the temperature in the printer fuser • Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.), such as optical character recognition (OCR) forms...

  • Page 47: Using Recycled Paper And Other Office Papers

    Before using these types of paper for laser (electrophotographic) printing, consult your paper supplier. Remember that these are general guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing conditions).

  • Page 48: Supported Paper Sizes, Types, Weights, And Capacities

    The following tables provide information on standard and optional paper sources, the types of paper they support, and capacities. Note: For an unlisted paper size, select the closest larger listed size. Paper sizes supported by the printer Paper size Dimensions 210 x 297 mm (8.3 x 11.7 in.)

  • Page 49: Paper Types And Weights Supported By The Printer

    Universal paper size has limited support in the duplex path for paper sizes 210 x 279 mm (8.3 x 11 in.) or larger. Paper types and weights supported by the printer The printer engine and the duplex path support 60–90 g/m supports 60–163 g/m (16–43 lb) paper weights.

  • Page 50: Paper Capacities

    It is recommended to print no more than 20 pages of paper labels per month. Note: Only one optional drawer may be installed on the printer at a time. Note: Feed paper into the multipurpose feeder only to the point where its leading edge can contact the paper guides.

  • Page 51: Software Overview

    Note: For the Dell Printer Alert Utility to work properly, bidirectional communication support must be in place so the printer and computer can communicate.

  • Page 52: Installing The Optional Xps Driver

    Windows Vista and later Windows operating systems. In order to use XPS features, you must install the XPS driver as an additional driver after you install your printer. Note: Before installing the XPS driver, install the printer on your computer.

  • Page 53: Dell Toner Management System

    Click Dell Printers. Click Dell 3330dn Laser Printer. In Windows XP and 2000: Click Start Programs or All Programs Dell Printers Dell 3330dn Laser Printer. Click Dell Printer Supplies Reorder Application. The Order Supplies dialog box opens. If Multiple Printers Found launches, select the printer you are ordering the supplies for.

  • Page 54: Printing

    Printing This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 63 and “Storing paper” on page 47. Printing a document Load paper into a tray or feeder.

  • Page 55: Printing On Specialty Media

    Customize the settings as needed in the Print dialog: With a document open, choose File > Print. Select a Paper Source option, and then choose the tray loaded with the appropriate paper. Click Print. Printing on specialty media Tips on using letterhead Page orientation is important when printing on letterhead.

  • Page 56: Tips On Using Transparencies

    Note: Transparencies can be printed at a temperature up to 180°C (356°F) if Transparency Weight is set to Heavy and Transparency Texture is set to Rough. Select these settings using the Embedded Web Server, or from the printer control panel Paper menu. •...

  • Page 57: Tips On Using Envelopes

    Note: Envelopes can be printed at a temperature up to 220°C (428°F) if Envelope Weight is set to Heavy and Envelope Texture is set to Rough. Select these settings using the Embedded Web Server, or from the printer control panel Paper menu.

  • Page 58: Tips On Using Card Stock

    Holding jobs in the printer When sending a job to the printer, you can specify that you want the printer to hold the job in memory until you start the job from the printer control panel. All print jobs that can be initiated by the user at the printer are called held jobs.

  • Page 59: Printing Confidential And Other Held Jobs

    Note: Use the keypad to enter a number if necessary. Description When you send a Reserve print job, the printer does not print the job immediately. It stores the job in memory so you can print the job later. The job is held in memory until you delete it from the Held Jobs menu.

  • Page 60: Printing Information Pages

    For a confidential job, also enter a four-digit PIN. Click Print, and then go to the printer to release the job. From the printer control panel, press the down arrow button until Held jobs appears, and then press Press the down arrow button until Press the down arrow button until For confidential jobs, use the numeric keypad to enter your PIN.

  • Page 61: Printing The Print Quality Test Pages

    Press the down arrow button until The print quality test pages print. Press the down arrow button until Resetting the Printer appears briefly, followed by a clock, and then Ready appears. Canceling a print job Canceling a print job from the printer control panel...

  • Page 62

    From the keyboard, press Delete. From the Windows taskbar: When you send a job to print, a small printer icon appears in the right corner of the taskbar. Double-click the printer icon. A list of print jobs appears in the printer window.

  • Page 63: Clearing Jams

    Do not remove the paper tray while the printer is printing. • Do not load the paper tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it. • Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.

  • Page 64: Accessing Jam Areas

    Accessing jam areas Open doors and remove trays to access jam areas. The following illustration shows possible jam areas: Access point Description Standard exit bin Front door Multipurpose feeder door Standard tray (Tray 1) Optional tray (Tray 2) Push button to open the front door. Inside this door is the unit housing the toner cartridge and photoconductor kit.

  • Page 65: 200 Paper Jam

    • If it is not visible, open the front door, and then remove the unit. Lift the flap at the front of the printer, and then remove any jammed sheets. 200 paper jam Remove the tray from the printer.

  • Page 66: Paper Jam

    201 paper jam CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk of injury from a hot component, allow the surface to cool before removing paper from this area.

  • Page 67: 202 Paper Jam

    202 paper jam CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk of injury from a hot component, allow the surface to cool before removing paper from this area.

  • Page 68

    Open the rear door. Remove the jam. Close the rear door. Close the front door. Press Clearing jams...

  • Page 69: 231 Paper Jam

    231 paper jam CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk of injury from a hot component, allow the surface to cool before removing paper from this area.

  • Page 70: 233 Paper Jam

    If this does not clear the jam, complete the steps in “231 paper jam” on page 69. 234 paper jam A single jam or multiple jams are in the duplex area of the printer when the printer is turned on. To locate and remove the jammed sheets, complete all the steps in: •...

  • Page 71: 235 Paper Jam

    235 paper jam A duplex print job was sent to the printer using a size of paper not supported for duplex printing. A sheet is jammed in the standard exit bin. To remove the jam, gently pull the jammed sheet out of the standard exit bin.

  • Page 72: Paper Jam

    Remove the jam. Insert the optional tray. Press 251 paper jam A sheet of paper or specialty media failed to feed completely from the multipurpose feeder. Part of it may be still visible. If it is visible, gently pull the jammed sheet from the front of the multipurpose feeder. Clearing jams...

  • Page 73

    If the sheet is not visible, complete the following steps: Open the front door, and then remove the unit. Lift the flap at the front of the printer, and then remove any jammed sheets of paper that are short lengths of paper.

  • Page 74: Understanding Printer Menus

    Understanding printer menus Menus list A number of menus and menu items are available to make it easy for you to change printer settings: Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading...

  • Page 75: Paper Menu

    Paper Type settings match, then the trays are automatically linked. The multipurpose feeder may also be linked. When one tray is empty, the job prints using paper from the linked tray. • The A6 paper size is supported only in Tray 1 and the multipurpose feeder. Understanding printer menus...

  • Page 76

    Letter is the US factory default setting. A4 is the international factory default setting. • The menu item applies only when the multipurpose feeder (MP Feeder) is configured for Manual. From the Paper menu, Configure MP must be set to Manual. Understanding printer menus...

  • Page 77

    Specifies the type of paper loaded in the multipurpose feeder Notes: • Plain Paper is the factory default setting. • From the Paper menu, Configure MP must be set to Cassette in order for MP Feeder to appear as a menu item. Understanding printer menus...

  • Page 78: Configure Mp Menu

    The menu item applies only when the multipurpose feeder (MP Feeder) is configured for Manual. From the Paper menu, Configure MP must be set to Manual. Description Determines when the printer selects paper from the multipurpose feeder Notes: • Cassette is the factory default setting.

  • Page 79: Substitute Size Menu

    Specifies the relative texture of the bond paper loaded in a specific tray Note: Rough is the factory default setting. Specifies the relative texture of the envelopes loaded in a specific tray Note: Normal is the factory default setting. Understanding printer menus...

  • Page 80: Paper Weight Menu

    Note: Rough is the factory default setting. Specifies the relative texture of the custom paper loaded in a specific tray Notes: • Normal is the factory default setting. • Settings appear only if the custom type is supported. Understanding printer menus...

  • Page 81

    Note: Normal is the factory default setting. Normal Heavy Light Weight Specifies the relative weight of the paper loaded in a specific tray Light Heavy Weight Specifies the relative weight of the paper loaded in a specific tray Heavy Understanding printer menus...

  • Page 82: Paper Loading Menu

    Duplex Notes: • Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from Print Properties. • If Duplex is selected, all print jobs are sent through the duplex unit, including 1-sided jobs.

  • Page 83: Custom Types Menu

    Duplex Notes: • Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from Print Properties. • If Duplex is selected, all print jobs are sent through the duplex unit, including 1-sided jobs.

  • Page 84: Reports Menu

    Network Setup Page Description Sets the portrait width Notes: • If the width exceeds the maximum, then the printer uses the maximum width allowed. • 8.5 inches is the US factory default setting. Inches can be increased in 0.01-inch increments.

  • Page 85: Network/ports Menu

    Note: This menu item appears only for printers with an internal print server installed. Prints a report in English of all the fonts available for the printer language currently set in the printer Note: A separate list is available for PCL and PostScript emulations. Each emulation report contains print samples and information about the available fonts for each language.

  • Page 86: Standard Network Or Network Menus

    • When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off. Sets the printer to perform the special processing required for bidirectional...

  • Page 87: Reports Menu (under The Network/ports Menu)

    “AppleTalk menu” on page 89 • “NetWare menu” on page 90 • The Setup Page contains information about the network printer settings, such as the TCP/IP address. • The NetWare Setup Page menu item appears only on models that support NetWare and shows information about NetWare settings.

  • Page 88: Tcp/ip Menu

    A setting value of 0 disables the timeout. • If a value of 1–9 is selected, the setting is saved as 10. Allows the printer to print a banner page Note: Off is the factory default setting. Description Activates TCP/IP Note: On is the factory default setting.

  • Page 89: Ipv6 Menu

    Activate View Name Description Enables the built-in FTP server, which allows files to be transferred to the printer Note: Yes is the factory default setting. Enables the built-in Web server (Embedded Web Server). When enabled, the printer can be monitored and managed remotely using a Web browser.

  • Page 90: Netware Menu

    Reduces network traffic by allowing the transfer and acknowledgement of multiple data packets to and from the NetWare server Note: Yes is the factory default setting. Specifies the NSQ/GSQ Mode setting Note: Yes is the factory default setting. Understanding printer menus...

  • Page 91: Usb Menu

    3K to <maximum size allowed> Mac Binary PS Auto Description Sets the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting.

  • Page 92: Parallel Menu

    Sets the network address information for an external print server that is attached to the printer using a USB cable Note: This menu item is available only if the printer is attached to an external print server through the USB port.

  • Page 93: Parallel Buffer

    The parallel buffer size setting can be changed in 1-K increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off.

  • Page 94: Smtp Setup Menu

    ENA Gateway sets the gateway information for an external print server that is attached to the printer using a parallel cable Note: Parallel with ENA is available only if the printer is attached to an external print server through the parallel port.

  • Page 95: Security Menu

    • None is the factory default setting for Device-Initiated E-mail and User-Initiated E-mail. Description Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Notes: • “Login failures” specifies the number of failed login attempts before users are locked out.

  • Page 96: Confidential Print Menu

    Off is the factory default setting. • Once a limit is reached, the jobs for that user name and that PIN are deleted. Limits the amount of time a confidential job stays in the printer before it is deleted Notes: •...

  • Page 97: Set Date/time Menu

    4 is the factory default setting for Severity of events to log. Description Lets you view the current date and time settings for the printer. The format for the date and time is: YYYY-MM-DD HH:MM: YYYY is the four-digit year...

  • Page 98: Settings Menu

    Note: All languages may not be available for all printers. Minimizes the use of energy, paper, or specialty media Notes: • Off is the factory default setting. Off resets the printer to its factory default settings. • The Energy setting minimizes the power used by the printer.

  • Page 99: Quiet Mode

    • Single sounds three quick beeps. 88 Cartridge is low appears on the display. Sets the amount of time the printer waits after a job is printed before it goes into a reduced power state Notes: • 30 minutes is the factory default setting.

  • Page 100: Factory Defaults

    Page Protect Factory Defaults Do Not Restore Restore Now Description Sets the amount of time in seconds the printer waits to receive an end-of-job message before canceling the remainder of the print Notes: • 90 seconds is the factory default setting.

  • Page 101: Setup Menu

    • PCL is the factory default printer language. • Setting a printer language as the default does not prevent a software program from sending print jobs that use another printer language. Sets the logical and physical printable area Notes: •...

  • Page 102: Finishing Menu

    Do Not Print Print Description Specifies how the printer handles temporary downloads, such as fonts and macros stored in RAM, when the printer receives a job that requires more memory than is available Notes: • Off is the factory default setting. Off sets the printer to retain the downloads only until memory is needed.

  • Page 103: Separator Sheets

    Positioning depends on the number of images and whether the images are in portrait or landscape orientation. Specifies the orientation of a multiple-page sheet Notes: • Auto is the factory default setting. The printer chooses between portrait and landscape. • Landscape uses Long Edge. •...

  • Page 104: Quality Menu

    Print, and then adjust the settings from the Print dialog and pop-up menus. • To set Enhance Fine Lines using the Embedded Web Server, type the network printer IP address in a browser window, and from Print Settings, click Quality Menu. Automatically adjusts the contrast enhancement applied to images Note: Auto is the factory default setting.

  • Page 105: Utilities Menu

    Assists in isolating the source of a print job problem Notes: • When Activate is selected, all data sent to the printer is printed in hexadecimal and character representation and control codes are not executed. • To exit Hex Trace, turn the printer off or reset the printer.

  • Page 106: Pdf Menu

    • Resident is the factory default setting. • A formatted optional flash memory card must be installed in the printer and operating properly for this menu item to be available. • The optional flash memory card cannot be Read/Write, Write, or password protected.

  • Page 107

    60 is the US factory default setting. 64 is the international factory default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the desired Paper Size and Orientation before setting Lines per Page.

  • Page 108

    The printer supports one standard 250-sheet tray and can have only one optional drawer installed, either the 250- or 550-sheet drawer. Therefore, only Tray 1 and Tray 2 of the Tray values apply to your printer • The factory default settings appear even if the source is not installed.

  • Page 109: Html Menu

    Sets the page orientation for HTML documents Note: Portrait is the factory default setting. Sets the page margin for HTML documents Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1-mm increments. Understanding printer menus...

  • Page 110: Image Menu

    Scales the image to fit the selected paper size Notes: • Best Fit is the factory default setting. • When Auto Fit is set to On, Scaling is automatically set to Best Fit. Sets the image orientation Note: Portrait is the factory default setting. Understanding printer menus...

  • Page 111: Understanding Printer Messages

    Understanding printer messages When Manual Feeder appears on the display, it refers to the multipurpose feeder. List of status and error messages Activating Menu Changes Wait for the message to clear. Busy Wait for the message to clear. Busy ...

  • Page 112: Cartridge Life Exceeded

    Disabling Menus Wait for the message to clear. Note: While the menus are disabled, printer settings cannot be changed from the printer control panel. Continue appears, and then press Use Current appears, and then press the down arrow button to print Understanding printer messages if the paper was changed.

  • Page 113: Enabling Menus

    The printer is in Hex Trace mode. Hex Trace Ready The printer is in the Ready state, and Hex Trace is active. You can use Hex Trace to troubleshoot printer problems. Invalid Engine Code You need to download valid engine code for the printer.

  • Page 114: Menus Are Disabled

    Network <x>, <y> indicates a network interface is the active communication link, where <x>, <y> indicates the active interface is connected to the printer through channel y on PCI connector x. If x equals 0, then the standard network interface is active.

  • Page 115: No Jobs To Cancel

    Wait for the message to clear. Power Saver The printer is saving power while it waits for the next print job. Send a job to print to take the printer out of Power Saver mode. Printing Wait for the message to clear.

  • Page 116: Programming System Code Do Not Power Off

    Replace PC Kit This is the early warning message for the photoconductor kit. The printer continues printing unless the value for the Cartridge Alarm is changed from the printer control panel or set to On from the Supply Notifications Web page (located on the Embedded Web Server).

  • Page 117: Restoring Factory Defaults

    You attempted to log in too many times with an incorrect PIN • You attempted to log in using an incorrect password number for access to a printer feature, setting, or menu that you do not have access to. Note: There is a defined limit on the number of login attempts. Once the limit is reached, this message appears and the printer enters a lockout mode.

  • Page 118: Yy Replace Defective Or Missing Cartridge

    Wait for the message to clear. Waiting, too many events … DO NOT POWER OFF The printer received too much information. This message appears while it sorts or processes all the information it received. Wait for the message to clear.

  • Page 119: Insufficient Memory For Flash Memory Defragment Operation

    42.xy Cartridge region mismatch Install a toner cartridge that matches the region number of the printer. x indicates the value of the printer region. y indicates the value of the cartridge region. x and y can have the following values:...

  • Page 120: Ppds Font Error

    Press the down arrow button until printing. • The printer cannot find a requested font. From the PPDS menu, select Best Fit, and then select On. The printer will find a similar font and reformat the affected text. • Cancel the current print job.

  • Page 121: Standard Usb Port Disabled

    80 Routine maintenance needed The printer needs to have scheduled maintenance done. Order a maintenance kit, which contains a fuser and a transfer roller. Contact Customer Support, and report the message. 84 PC Kit life warning The photoconductor kit is near exhaustion.

  • Page 122: Yy Paper Jam

    231.yy Paper jam The message indicates either where the paper is jammed or the number of pages jammed. Open the front door. Open the rear door. Remove the jam. Close both doors. Press to continue printing. Understanding printer messages...

  • Page 123

    The message indicates either where the paper is jammed or the number of pages jammed. Remove the jam from the standard exit bin. Check the paper size to ensure that it is supported by the printer. Press to continue printing.

  • Page 124

    If the service message appears again, contact Customer Support, and report the message. 1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. Understanding printer messages...

  • Page 125: Maintaining The Printer

    Make sure all areas of the printer are dry before beginning a new print job. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.

  • Page 126: Conserving Supplies

    Note: The computer must be connected to the same network as the printer. Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in the TCP/IP section.

  • Page 127: Printer Attached Locally To A Computer

    Note: You can check to see approximately how much toner is left in your cartridge by printing a menu settings page. To replace the toner cartridge: Open the front door by pressing the button on the left side of the printer and lowering the door. Maintaining the printer...

  • Page 128

    Warning—Potential Damage: When replacing a toner cartridge, do not leave the photoconductor kit exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems. Rotate the cartridge in all directions to distribute the toner. Maintaining the printer...

  • Page 129: Replacing The Photoconductor Kit

    Note: The photoconductor kit is one item only. Open the front door by pressing the button on the left side of the printer and lowering the front door. Pull the photoconductor kit and toner cartridge out of the printer as a unit by pulling on the toner cartridge handle.

  • Page 130

    Place the unit on a flat, clean surface. Press the button on the base of the photoconductor kit. Pull the toner cartridge up and out using the handle. Maintaining the printer...

  • Page 131

    Push the toner cartridge until it clicks into place. Install the unit into the printer by aligning the arrows on the guides of the unit with the arrows in the printer. Push the unit as far as it will go.

  • Page 132: Moving The Printer

    Disconnect all cords and cables from the printer before moving it. • Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time. Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.

  • Page 133: Administrative Support

    To access the Embedded Web Server, type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

  • Page 134: Configuring Supply Notifications

    Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

  • Page 135: Setting Up E-mail Alerts

    Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

  • Page 136: Restoring The Factory Default Settings

    For more information, see “Printing a menu settings page” on page 30. Warning—Potential Damage: Restore Now returns most printer settings to the original factory default settings. Exceptions include the display language, custom sizes and messages, and Network/Port menu settings. All downloads stored in RAM are deleted.

  • Page 137: Troubleshooting

    • The printer driver settings are correct. Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the printer back on. This often fixes the problem. Printer control panel display is blank or displays only diamonds The printer self test failed.

  • Page 138: Confidential And Other Held Jobs Do Not Print

    • Copies of the printer software are also available on the Dell Web site at www.Dell.com. AKE SURE YOU ARE USING A RECOMMENDED For more information, visit the Dell Web site at www.Dell.com.

  • Page 139: Job Takes Longer Than Expected To Print

    Incorrect characters print Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode.

  • Page 140: Large Jobs Do Not Collate

    These are possible solutions. Try one or more of the following: ESET THE PRINTER Turn the printer off, wait for about 10 seconds, and then turn the printer on. Settings appears, and then press General Settings appears, and then press...

  • Page 141: Drawers

    Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, reinstall it. AKE SURE THE OPTION IS SELECTED From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the Chooser. Drawers These are possible solutions.

  • Page 142: Solving Paper Feed Problems

    Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: FLEX AND STRAIGHTEN THE PAPER IN THE TRAY OR FEEDER Turn the stack of paper over, if possible, when you reload it into the tray or feeder. HECK THE PAPER AKE SURE THERE IS NOT TOO MUCH PAPER IN THE TRAY OR FEEDER Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the...

  • Page 143: Solving Print Quality Problems

    Solving print quality problems The information in the following topics may help you solve print quality problems. If these suggestions still do not correct the problem, then contact Customer Support. You may have a printer part that requires adjustment or replacement.

  • Page 144: Blank Pages

    If the printer still prints blank pages, it may need to be serviced. For more information, contact Customer Support. Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software program.

  • Page 145: Gray Background

    For Macintosh users: From the Print dialog, make sure the Paper Type setting matches the paper loaded in the tray. • From the printer control panel Paper menu, make sure the Paper Type setting matches the paper loaded in the tray. Troubleshooting...

  • Page 146: Incorrect Margins

    For Macintosh users: From the Print dialog, make sure the Paper Type setting matches the paper loaded in the tray. • From the printer control panel Paper menu, make sure the Paper Type setting matches the paper loaded in the tray. HE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY •...

  • Page 147: Print Is Too Dark

    For Macintosh users: From the Print dialog, make sure the Paper Type setting matches the paper loaded in the tray. • From the printer control panel Paper menu, make sure the Paper Type setting matches the paper loaded in the tray. HE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge.

  • Page 148: Print Is Too Light

    HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: •...

  • Page 149: Skewed Print

    Move the guides in the tray to the correct positions for the paper size loaded. HECK THE PAPER Make sure you are using paper that meets the printer specifications. Toner fog or background shading appears on the page These are possible solutions. Try one or more of the following: HE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge.

  • Page 150: Toner Specks

    These are possible solutions. Try one or more of the following: HE TONER MAY SMEAR WHEN PAPER IS FED FROM A SPECIFIC SOURCE From Print Properties, the Print dialog, or the printer control panel, select another tray or feeder to feed the paper for the job.

  • Page 151: Streaked Vertical Lines

    These are possible solutions. Try one or more of the following: HE TONER MAY SMEAR WHEN PAPER IS FED FROM A SPECIFIC SOURCE From Print Properties, the Print dialog, or the printer control panel, select another tray or feeder to feed paper for the job.

  • Page 152: Solid Black Or White Streaks Appear On Transparencies Or Paper

    Make sure the printer and computer are turned on and connected to the same network. HECK THE NETWORK SETTINGS Depending on the network settings, you may need to type https:// instead of http:// before the printer IP address to access the Embedded Web Server. For more information, see your system administrator.

  • Page 153: Appendix

    Operating System, application software and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell Support.

  • Page 154: Warranty And Return Policy

    Warranty and Return Policy Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to the Product Information Guide.

  • Page 155: Index

    26 USB 26 Calibrating 111 Cancel not available 111 Canceling 111 canceling a job from Macintosh 61 from the printer control panel 61 from Windows 61 card stock loading 38 tips 58 Cartridge Life Exceeded 112 Cartridge Low 111 Cartridge Nearly Low 111 Change <src>...

  • Page 156

    135 notice of paper jam 135 notice of paper needed 135 notice that different paper is needed 135 factory defaults, restoring printer control panel menus 136 fiber optic network setup 27 finding information 11 publications 11...

  • Page 157

    23 memory card 21 memory cards 20 optional drawer 25 ordering supplies printer attached to a network 126 printer locally attached to a computer 127 paper characteristics 45 letterhead 46 loading, multipurpose feeder 38 preprinted forms 46...

  • Page 158

    Remove paper from standard bin 116 Remove paper from standard output bin 116 Replace Cartridge 116 Replace PC Kit 116 Resetting the printer 116 Resetting without replacing may affect print quality. 116 Restoring Factory Defaults 117 Routine maintenance needed 117...

  • Page 159

    133 Reports menu 84, 87 Reserve print jobs 58 printing for Macintosh users 59 printing for Windows users 59 Resetting the printer 116 Resetting without replacing may affect print quality. 116 Restoring Factory Defaults 117 Routine maintenance needed 117...

  • Page 160

    151 toner fog or background shading 149 toner rubs off 149 toner specks 150 troubleshooting, printer options drawers 141 flash memory card 141 memory card 141 option not working 140 Universal Paper Size 83 setting 32 Universal Setup menu 83...

This manual also for:

3130cn - color laser printer3330

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  • greg Meredith May 25, 2013 08:55:
    Your manual is hard to find anything. i.e. double sided printing, or how to get the override feeder to feed paper through.