FIP1.31 016-370 Restart Printer
Step
Possible causative parts:
PWBA ESS (PL9.1.27)
PWBA MCU (PL9.1.20)
Download the latest version of the firmware from the Dell
support website, and update the firmware with "F/W Down-
1
load DL Mode". (Refer to Refernce_1.)
Does the error still occur when the power is turned off and
on?
Checking after replacing the PWBA ESS
Replace the PWBA ESS.
2
Does the error still occur when the power is turned off and
on?
Checking after replacing the PWBA MCU.
Replace the PWBA MCU.
3
Does the error still occur when the power is turned off and
on?
Reference_1:
1. Make sure that the printer is connected to the computer via USB port or Parallel port (remove the
network cable). Then, try downloading as follows:
1) Power on the printer while pressing the <X Cancel> and < > buttons.
2) Press < > button to select "F/W Download DL Mode Parallel" or "F/W Download DL Mode
USB", and then press < > button.
3) The printer goes into the Download Mode with a message "Download Mode Ready. Then,
activate firmware update tool and follow the instruction displayed.
While the firmware download is being executed, the printer displays a message
"Writing...... F/W", and the computer displays a progress bar and may be restarted
during the downloading process. Never power off the printer or the computer until
the downloading process completes, and never interrupt the downloading pro-
cess.
Version 4.3 2009.08.21
Check
1 - 211
Chapter 1 Troubleshooting
Yes
Go to step 2.
End of work
Go to step 3.
End of work
Replace the
End of work
Printer.
No