Troubleshooting; Error Messages; When An Error Message Occurs - SATO CL4NX Operator's Manual

6

Troubleshooting

This chapter explains the errors which can occur on the printer and the displays for indicating the current
status.

6.1 When an Error Message Occurs

When there is an error on the printer, the error message will show on the display.
The error message, its cause and the countermeasure are as follows:.
Error
No. Message
Machine error
To clear the error:
Power off the
1001
printer.
Program error
To clear the error:
1002
Power off the
printer.
Parity error
To clear the error:
1003
Press the Offline
or
adjust the set-
tings.
Overrun error
To clear the error:
1004
Press the Offline
or
adjust the set-
tings.
Framing error
To clear the error:
1005
Press the Offline
or
adjust the set-
tings.
Defective circuit board.
Flash ROM is not accessible.
Number of write has been
exceeded.
Other program error.
RS-232C settings are incor-
rect.
The cable connection is incor-
rect.
button, or
RS-232C settings are incor-
rect.
The cable connection is incor-
rect.
button, or
RS-232C settings are incor-
rect.
The cable connection is incor-
rect.
button, or
Cause
Replace the main board.
Power on the printer again.
Power on the printer again.
Replace the main board.
Adjust the interface settings
correctly.
Check and connect the cable
correctly.
Adjust the interface settings
correctly.
Check and connect the cable
correctly.
Adjust the interface settings
correctly.
Check and connect the cable
correctly.
Countermeasure
CL4NX Operator Manual
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