Troubleshooting - SATO S84-ex Operator's Manual

8

Troubleshooting

This chapter explains the errors that can occur on the product and the displays for indicating the current
status.
8.1 When an Error Message Appears
When there is an error with the product, the error message will show on the screen.
The error message and the countermeasure message alternate every three seconds.
These screens can be switched using the
CAUTION
Where parts replacement is concerned, contact your SATO reseller or technical support center to perform
internal inspections and repairs.
Check the cause and countermeasure, then take appropriate action.
Error
No. Message
Machine error
01
Flash ROM error
02
/
buttons.
LED/Buzzer
Lights red. Defective circuit board.
One long beep.
To clear the error:
Power off the
product.
Lights red. Flash ROM is not
accessible.
One long beep.
Number of write has been
exceeded.
To clear the error:
Power off the
product.
Cause Countermeasure
Contact your SATO
reseller or technical
support center to replace
the main (CONT) PCB.
Contact your SATO
reseller or technical
support center to replace
the main (CONT) PCB.
S84-ex/S86-ex Operator Manual
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