Page 1 Operator Manual For printer model:...
Page 2 Specifications and contents in this document are subject to change without notice. Trademarks SATO is a registered trademark of SATO Holdings Corporation and its subsidiaries in Japan, the U.S. and other countries. QR Code is a registered trademark of DENSO WAVE INCORPORATED.
Page 3: Table Of Contents
1.2.2 LED Indicator ......................17 2 Installing the Printer ................19 2.1 Installation Precautions..................19 2.2 Installation Space....................20 2.2.1 Front View (CL4NX) ....................20 2.2.2 Front View (CL6NX) ....................20 2.2.3 Side View......................... 21 2.2.4 Bottom View (CL4NX) ..................... 21 2.2.5 Bottom View (CL6NX) .....................
Page 4 4.2 Settings Mode....................56 4.2.1 Changing to Settings Mode ..................56 4.2.2 Log In to/Log Out of the Settings Mode ..............57 4.2.3 Item Selection ......................58 4.2.4 Alphanumeric Input....................59 4.3 Settings Menu Tree Structure ................62 CL4NX/CL6NX Operator Manual...
Page 5 5.2 Maintenance of the Print Head and Platen Roller ........212 5.2.1 Maintenance using the Cleaning Kit ..............212 5.2.2 Additional Procedure for the Optional Linerless Kit (CL4NX only) ......215 5.2.3 Maintenance using the Cleaning Sheet ..............216 5.3 Adjusting the Base Reference Point ............. 218 5.3.1 About the Base Reference Point ................
Page 6 7.2 Media Sensor Positions and Media Stop Positions ........263 7.3 Replacing the Print Head................264 7.4 Replacing the Platen Roller................266 7.4.1 Guideline to Replace the Linerless Platen Roller (CL4NX only)......267 7.5 Optional RFID Configuration (CL4NX only) ..........268 7.5.1 Printing RFID Tag Errors ..................271 7.5.2 RFID Error and Reset Timing ................
Page 7: Before You Start
Features of the Product This SATO CL4NX/CL6NX printer is a high-performance labeling system with a robust casing made of metal and equipped with versatile functions. The main features of the printer are as follows: • Simple and stylish design •...
Page 8: Safety Precautions
Then contact someone. your SATO reseller or technical support center. If you operate the printer in this Do not place containers filled with liquid on the condition, it could cause a fire or electric printer.
Page 9 • Do not disassemble or modify the printer. to a ground. Not grounding the ground Doing so could cause a fire or electric wire could cause an electric shock. shock. Contact your SATO reseller or technical support center to perform internal inspections, adjustments, and repairs.
Page 10 Pulling the cord could expose or break the wires and cause a fire or electric shock. • The power cord set that comes with the printer is designed especially for this printer. Do not use it with any other electrical devices. CL4NX/CL6NX Operator Manual...
Page 11: Precautions For Installation And Handling
Precautions for Installation and Handling Printer operation can be affected by the printer environment. Refer to the following instructions for installation and handling of the CL4NX/CL6NX printer. Select a Safe Location Do not place the printer in a location subject to water or oil.
Page 12: Regulatory Approval
• Remove the certificate label (serial number seal) affixed to this product. Use of this product near microwave and/or other wireless LAN equipment, or where static electricity or radio interference is present, may shorten the communication distance, or even disable communication. CL4NX/CL6NX Operator Manual...
Page 13 Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen. In diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen durchzuführen. Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden. CL4NX/CL6NX Operator Manual...
Page 14 Before You Start (Pb) (Hg) (Cd) (Cr6+) (PBB) (PBDE) ABS PC SJ/T11363-2006 SJ/T11363- 2006 2006 2 28 SJ/T11364-2006 CL4NX/CL6NX Operator Manual...
Page 15: Parts Identification
 Color LCD  Operator panel  Media discharge outlet  USB connector (Type A) Enable the storage of printer setting information with USB memory. Note The pictures in this manual show the CL4NX unless otherwise stated. CL4NX/CL6NX Operator Manual...
Page 16: Rear View
240 V, 50 to 60 Hz. Interface connector for external signals. Connect the optional applicator to this terminal.  USB connector (Type B) To connect the printer to the host computer using the USB interface. CL4NX/CL6NX Operator Manual...
Page 17: Internal View
Ribbon roller  Head lock lever  Print head (Consumables) Used to release the print head assembly. The part to print on the media. Perform regular maintenance.  Platen roller (Consumables)  Front cover  Media holder guide CL4NX/CL6NX Operator Manual...
Page 18: Parts On The Operator Panel
Navigate the selection in the screen menu. The functions change depending on the screen. The functions of the buttons are indicated on the bottom of the screen. (For example, when in offline mode, left soft button: ONLINE; right soft button: FEED) CL4NX/CL6NX Operator Manual...
Page 19: Led Indicator
Printer error (For example, when the ribbon runs out) Blue Sleep mode Flashes at intervals of two seconds. Note If the printer enters sleep mode during a printer error status (LED lights red), the LED indicator will flash blue at intervals of two seconds. CL4NX/CL6NX Operator Manual...
Page 20 1 Parts Identification This page is intentionally left blank. CL4NX/CL6NX Operator Manual...
Page 21: Installing The Printer
• A location with high temperature and humidity. • A dusty location. • A location exposed to direct sunlight. • A location with a lot of electrical noise. • A location with a large fluctuation in power. CL4NX/CL6NX Operator Manual...
Page 22: Installation Space
2 Installing the Printer 2.2 Installation Space For easy operation and correct airflow, make sure that there is sufficient space around the printer. 2.2.1 Front View (CL4NX) Standard model 83.5 82.5 150 mm 271 mm 150 mm (3.3”) (3.3”) (5.9”) (10.7”)
Page 23: Side View
2 Installing the Printer 2.2.3 Side View Printer front view 150 mm 457 mm 150 mm (5.9”) (18.0”) (5.9”) 757 mm (29.8”) 2.2.4 Bottom View (CL4NX) 15 mm (0.6”) 120.4 mm 102 mm 100 mm (4.7”) (4.0”) (3.9”) 2.2.5 Bottom View (CL6NX) ...
Page 24: Checking The Bundled Accessories
2 Installing the Printer 2.3 Checking the Bundled Accessories After unpacking the printer, make sure that you have all the bundled accessories: if there are any missing items, contact the SATO reseller where you purchased the printer. AC power cord* User documents (Quick guide, Warranty, etc.)
Page 25: Connecting The Interface Cable
This may cause damage to the interface circuitry in the printer or computer and is not covered by warranty. 2.4.2 Interface Settings You can set the various interface settings of the printer through Interface in the Settings menu. For details, refer to Interface in chapter 4 Operation and Configuration. CL4NX/CL6NX Operator Manual...
Page 26: Connecting The Power Cord
AC 100 - 240 V, 50 - 60 Hz. If your local voltage is not in the stated range, contact your SATO reseller or technical support center. *The shape of the power plug varies depending on the region in which it was purchased.
Page 27: Power On/Off The Printer
Make sure that the printer is in offline mode before you power off. If Online shows on the screen, press the button to change to offline mode. Press the power button for more than two seconds to power off the printer. CL4NX/CL6NX Operator Manual...
Page 28: Starting Up The Printer (Startup Guide)
Startup Screen The startup screen shows when you first power on the printer. 2.7.2 Language Selection Select the display language. Select the language name using the buttons, then press the right soft button or button to confirm. CL4NX/CL6NX Operator Manual...
Page 29: Region Setting With Optional Rtc
Date Setting with Optional RTC Set the date. Select the current value using the buttons, and move the cursor using the buttons. When you have completed the date setting, press the right soft button or button to confirm. CL4NX/CL6NX Operator Manual...
Page 30: Time Setting With Optional Rtc
The options are as follows: • Use Ribbon: Print with a ribbon. • Direct Thermal: Print using direct thermal media. Select the print method using the buttons, then press the right soft button or button to confirm. CL4NX/CL6NX Operator Manual...
Page 31: Ribbon Setting
• None: Disable the media sensor. • Gap: Use the transmissive type sensor. • I-Mark: Use the reflective type sensor. Select the media sensor type using the buttons, then press the right soft button or button to confirm. CL4NX/CL6NX Operator Manual...
Page 32: Media Setting
You can check the setting method of the media through the video. Press the button to select video mode. Note (for CL4NX only) When you are using the linerless model, the video is shown immediately after the button is pressed.
Page 33: Confirmation Screen
Note • You can enable or disable the startup guide in Startup Guide under the Tools menu. • Even if you cancel the startup guide during play, the printer will save the settings you have changed. CL4NX/CL6NX Operator Manual...
Page 34 2 Installing the Printer This page is intentionally left blank. CL4NX/CL6NX Operator Manual...
Page 35: Loading The Ribbon And Media
If there is a mark on the media, the ink is coated on the outer side of the ribbon. The ink is coated on the inner side. (Face-in ribbon) The ink is coated on the outer side. (Face-out ribbon) CL4NX/CL6NX Operator Manual...
Page 36: Loading The Ribbon
Face-out ribbon Note You can also refer to the sticker located on the inner side of the top cover. Open the top cover . CAUTION Open the top cover fully to prevent accidental drop of the cover. CL4NX/CL6NX Operator Manual...
Page 37 If there is any ribbon on the ribbon rewind spindle, remove it. Push the head lock lever  towards the rear. Load the ribbon  onto the ribbon supply spindle . While taking note of the wind direction, insert the ribbon all the way in. CL4NX/CL6NX Operator Manual...
Page 38 If the media is already loaded, press the print head down until the head lock lever is locked. If the media is not loaded, continue with Section 3.5 Loading Media. Close the top cover. CL4NX/CL6NX Operator Manual...
Page 39: Removing The Ribbon
3.3 Removing the Ribbon Press the tab  on the tip of the ribbon rewind spindle to pull it out. Pull to remove the used ribbon from the ribbon rewind spindle. Push the ribbon rewind spindle all the way in. CL4NX/CL6NX Operator Manual...
Page 40: Usable Media
(0.55”) I-mark journal paper/ I-mark label Gap label linerless label (CL4NX only) 3.4.1 Adjusting the Position of the Media Sensor When you use nonstandard media (for example, media with printing on the underside, or media with a special shape), the media sensor cannot sense the I-mark or Gap of the media correctly. In such a case, adjust the position of the media sensor to sense the I-mark or Gap correctly.
Page 41: Loading Media
Face-in media Face-out media Open the top cover. CAUTION Open the top cover fully to prevent accidental drop of the cover. Push the head lock lever towards the rear to unlock the print head. CL4NX/CL6NX Operator Manual...
Page 42 Push the media holder guide  lightly against the media roll. Pass the media below the media damper  and media sensor guide . Make sure that the end of the media extends out the front of the printer. CL4NX/CL6NX Operator Manual...
Page 43: Loading Fan-Fold Media
Load the media from the bottom of the printer. Note If a media jam frequently occurs with the media being loaded from the bottom of the printer, change the load location to the rear of the printer. CL4NX/CL6NX Operator Manual...
Page 44: Loading Media With The Optional Cutter
Refer to steps 1 through 6 of Section 3.5.1 Loading Media Roll to load the media. Press the tab  at the front of the printer to open the dispenser unit . CL4NX/CL6NX Operator Manual...
Page 45: Loading Media With An Optional Dispenser And Liner Rewinder
The routing path of the media is shown in the right picture. Label Liner Refer to steps 1 through 7 of Section 3.5.1 Loading Media Roll to load the media. Press the tab  at the front of the printer to open the dispenser unit . CL4NX/CL6NX Operator Manual...
Page 46: Removing The Liner From The Rewinder
Close the print head and top cover. 3.5.6 Removing the Liner from the Rewinder Pull the clip  away from the printer then pull to remove the liner . Place the clip back to its original position. CL4NX/CL6NX Operator Manual...
Page 47: Operation And Configuration
In offline mode, the print job will stop. You can cancel the print job, feed the media or show the settings mode. Cancel the print job. Feed the media. Change to Change to settings mode. online mode. CL4NX/CL6NX Operator Manual...
Page 48: Status Icon
Network link is enabled and connected. Not connected to the NTP time server. Wi-Fi is not connected. Wi-Fi is connected. Signal Level: 1 Wi-Fi is connected. Signal Level: 2 Wi-Fi is connected. Signal Level: 3 Wi-Fi is connected. Signal Level: 4 CL4NX/CL6NX Operator Manual...
Page 49 Wi-Fi Direct is connected or the printer is set to act as an access point. Signal Level: 4 Printer is connected to USB host. Waiting for external input/output signal. RFID mode is enabled (CL4NX only). • USB Memory Status Icon Description USB memory is connected.
Page 50 4 Operation and Configuration Icon Description Defective print head is detected. Incompatible print head is detected. • Maintenance Status Icon Description Clean the print head or platen roller. Replace the print head. Replace the platen roller. Replace the cutter unit. CL4NX/CL6NX Operator Manual...
Page 51: Error Icon
Change to offline mode if allowed for the active error. Change to settings mode or guidance video. • Error Icon Icon Description Label end or media end is detected. Ribbon end is detected. CL4NX/CL6NX Operator Manual...
Page 52 Receive buffer overflow. BCC error is detected. CRC error is detected. Cutter error is detected. USB memory is not accessible or there is no free space in the USB memory. Program error or writing to the memory failed. CL4NX/CL6NX Operator Manual...
Page 53 4 Operation and Configuration Icon Description Calendar error is detected. Writing/reading information to/from the RFID tag failed (CL4NX only). A print job without RFID command is sent to an RFID tag. Wireless LAN setting error is detected. Printer error is detected.
Page 54: Guidance Video
Guide menu Media roll loading (Standard) Possible Possible Media roll loading (Cutter) Possible Possible Media roll loading (Linerless) (CL4NX only) Possible Possible Media roll loading (Dispenser) Possible Possible Media roll loading (Dispenser with rewinder) Possible Possible Fan-fold media loading (Standard)
Page 55 The printer enters offline mode. Press the button. The printer enters settings mode. Select Information using the buttons. Press the button. The item list shows. Select Help using the buttons. Press the button. The list of guidance videos shows. CL4NX/CL6NX Operator Manual...
Page 56 Indication panel shows again when one of the buttons is pressed. Stop the playback of the video and return to menu. Playback the video Playback or pause from the start. the video. Rewind the video. Fast-forward the video. CL4NX/CL6NX Operator Manual...
Page 57: How To Cancel The Print Job
Press the button to change the printer to offline mode. Press the left soft button. A message shows, confirming that you want to cancel the print job. Press the right soft button. The print job will be canceled. CL4NX/CL6NX Operator Manual...
Page 58: Settings Mode
Change the printer to settings mode according to the following procedure: Press the button in online mode. The printer enters offline mode. Press the button. The printer enters settings mode. To exit the settings mode, press the button. CL4NX/CL6NX Operator Manual...
Page 59: Log In To/Log Out Of The Settings Mode
Password is required to enter the settings mode again. Note With password enabled, if no button is pressed for about ten minutes after login, the login session will end automatically. Password is required to enter the settings mode again. CL4NX/CL6NX Operator Manual...
Page 60: Item Selection
Items with a “>” indicated on the right side have more items in the next layer of the submenu. Similarly, select the item using the button. Press the button to return to the previous screen. There are more items in the next layer. Returns to the previous screen. CL4NX/CL6NX Operator Manual...
Page 61: Alphanumeric Input
Select the number for input the item list. using the arrow buttons. The selected number will be Enter the selected number highlighted in the selection into the text box. area. CL4NX/CL6NX Operator Manual...
Page 62 Perform the function as shown on the screen above. Returns to the previous Change the value in the screen. selection box using the buttons. Select an item using the buttons. The selected item will be highlighted in the selection area. CL4NX/CL6NX Operator Manual...
Page 63 Cancel the IP address you Select the digit for input enter in the text box and return to the item list. using the buttons. Select the digit for input using the buttons. CL4NX/CL6NX Operator Manual...
Page 64: Settings Menu Tree Structure
I-Mark Slice Level Head Check Head Check Mode Every Page Check Media Size Adjustments Offset Pitch Darkness Adjust Start Online Feed After Error Feed At Power On Max Feed Paper End Head Base Position Prioritize Reprint Print End Position CL4NX/CL6NX Operator Manual...
Page 65 IP Address Netmask Gateway IPv6 Mode DHCP/Renew Lease IP Address Prefix Length Gateway Proxy Enabled Server Exclude Wi-Fi Button (PBC) Protected Setup Wi-Fi Direct Device Name Connect Start Group Remove Group Disconnect SSID IP Address Passphrase SSID CL4NX/CL6NX Operator Manual...
Page 66 PAC Auto Provisioning PAC P/W Interface Services Ports Port1 Port2 Port3 Flow Control Enable Error Time Server IP SNMP sysContact sysName sysLocation Agent Enable Read-Only SNMP Version Community User User Security Authentication Protocol Authentication Passphrase Privacy Protocol Privacy Passphrase CL4NX/CL6NX Operator Manual...
Page 67 IP Version Destinations Destination 1 Destination 2 Destination 3 Community User Engine ID Security Authentication Protocol Authentication Passphrase Privacy Protocol Privacy Passphrase Advanced Additional Announce- Periodic ment IEEE1284 Flow Control RS-232C Baudrate Parameters Flow Control Flow Control CL4NX/CL6NX Operator Manual...
Page 68 CRC Mode Flow Control Ignore CR/LF Ignore CAN/DLE External I/O Enable Signals EXT 9PIN EXT Mode Inputs Start Print Reprint Outputs Paper End Ribbon End Machine Error Print Done Qty/Offline Ribbon Near End Dispenser EXT I/O Re-print CL4NX/CL6NX Operator Manual...
Page 69 Pre-Encoded Tag Assign Prefix MCS Prefix Digit Input Prefix Non-RFID Warning Log RFID Data Data To Record Output Error Mode Pulse Length Counters Life time Count Success Count Failure Count Total User Count Success Count Failure Count Total CL4NX/CL6NX Operator Manual...
Page 70 Clock Format SIPL Font Settings Zero Slash € Code Page Proportional STCL Command Head Control Code 1st Byte Code 2nd Byte Code 3rd Byte Code Font Settings Zero Slash € Code Page SDPL Control Code Code Type CNTBY CL4NX/CL6NX Operator Manual...
Page 71 Change Cutter Cutter Life Cutter Count Change Platen Change Platen Platen Interval Platen Count Sound Error Sound Energy Saving Sleep Timeout LCD Brightness Show Total Count Password Password Enable Install Security Change Password admin manager level1 rfid CL4NX/CL6NX Operator Manual...
Page 72 Buffer Dump Log Files Copy Remove Print Select Data Reset Data & Settings Settings Profiles Delete Load Save Start with Service Factory Certificates HTTPS Wi-Fi Root CA Wi-Fi Client Wi-Fi Private Key EAP-FAST PAC File Startup Guide CL4NX/CL6NX Operator Manual...
Page 73 4 Operation and Configuration Information Submenus Help Install Paper Roll Standard Cutter Linerless (CL4NX only) Dispenser Dispenser with Rewinder Fanfold Standard Cutter Install Ribbon Replace Paper Roll Standard Cutter Linerless (CL4NX only) Dispenser Dispenser with Rewinder Fanfold Standard Cutter Replace Ribbon...
Page 74 4 Operation and Configuration Information Submenus LAN MAC Wi-Fi MAC Wi-Fi Region Wi-Fi Status Wi-Fi Direct SSID Role Device Address IP Address Passphrase Wi-Fi Versions CL4NX/CL6NX Operator Manual...
Page 75: Details Of The Settings Menu Screen
Print Mode menu. Darkness Range Set the range of the print darkness. Darkness Set the print darkness. Imaging Set the print reference position in the vertical and horizontal directions. Advanced Set the sensor operation and print motion. CL4NX/CL6NX Operator Manual...
Page 76: Label Length
• 305 dpi: 1 to 1984 dots if Head Base Position is left-justify • 203 dpi: 1 to 1340 dots • 305 dpi: 1 to 2010 dots Note Set the label size to a value that includes the liner. CL4NX/CL6NX Operator Manual...
Page 77: Auto Measure
Show or do not show the warning icon when the ribbon is about to run out. The options are as follows: • Enabled: Show the warning icon. • Disabled: Do not show the warning icon. Note The warning icon shows in the status bar on the upper part of the screen. CL4NX/CL6NX Operator Manual...
Page 78: Sensor Type
If you have selected Tear-Off, Dispenser or Cut & Print in Print Mode, only Gap and I-Mark will be available in the Sensor Type menu. If you have selected Linerless in Print Mode (CL4NX only), only None and I-Mark will be available in the Sensor Type menu.
Page 79 Operate in cutter mode if you have installed the optional cutter unit. Operate in dispenser mode if you have installed the optional dispenser unit. Operate in linerless mode if you have installed the optional linerless kit (CL4NX only). CL4NX/CL6NX Operator Manual...
Page 80: Print Mode
You can specify this option only if you have installed the dispenser unit. • Linerless (CL4NX only): Cut each label while printing the specified number of labels. You can specify this option only if you have installed the linerless kit.
Page 81: Eject Cut
• Before: Before printing, backfeed the front part of the media to the print head position. If you have selected Tear-Off or Linerless (CL4NX only) in Print Mode, only Before is available in the Backfeed menu. Eject Cut Printing >...
Page 82 Offset the print position in the vertical (feed) direction. Horizontal Offset the print position in the horizontal direction. Label Liner Pitch Offset of vertical base reference point Print reference position Base reference Offset of horizontal point after offset base reference point CL4NX/CL6NX Operator Manual...
Page 83 Set the offset value '+' from the print reference position to move to the left side and value '-' to move to the right side of the printer (when facing the front of the printer). The setting range is from -792 to +792 dots. CL4NX/CL6NX Operator Manual...
Page 84 Select the sensor for sensing the paper end. Head Base Position Set the edge position for printing. Select the prioritized setting. Prioritize Reprint Enable or disable the reprint function. Print End Position Set the print end position of the media. CL4NX/CL6NX Operator Manual...
Page 85 The setting items are as follows: Auto-calibration Automatically adjust the sensor level. *Does not show if you have installed the optional linerless kit (CL4NX only). GAP Levels Manually set the Gap sensor level. GAP Slice Level Manually set the Gap sensor slice level.
Page 86 • Low (with only liner) ≤ 0.5 (V) • High (media attached with liner) - Low ≥ 1.0 (V) 12. If both “High” and “Low” levels comply with the standard value, press the right soft button to confirm the value. CL4NX/CL6NX Operator Manual...
Page 87 Slice level value. Set the Slice level to the level calculated in step 1. 4. Press the right soft button to confirm the value. Note If you set the Slice Level to 0.0 (V), the printer sets the slice level automatically. CL4NX/CL6NX Operator Manual...
Page 88 • Low (without I-mark) ≤ 0.5 (V) • High (with I-mark) - Low ≥ 1.0 (V) 12. If both “High” and “Low” levels comply with the standard value, press the right soft button to confirm the value. CL4NX/CL6NX Operator Manual...
Page 89 • After Batch: The head check occurs before starting to print and when printing is stopped. If backfeed is applicable, the head check occurs before starting to print, when stopping to print and during the backfeed. • Every Page: Perform the head check for each specified number of media. CL4NX/CL6NX Operator Manual...
Page 90 Printing > Advanced > Adjustments Correct the offset position, print position and print darkness. The setting items are as follows: Offset Correct the offset position. Pitch Offset the print position in the vertical direction. Darkness Adjust Fine tune the print darkness. CL4NX/CL6NX Operator Manual...
Page 91 Printing > Advanced > Adjustments > Darkness Adjust Fine tune the print darkness. The setting range is from 0 to 99. 0 is the lightest and 99 is the darkest. Refer to Darkness in Printing > Darkness. CL4NX/CL6NX Operator Manual...
Page 92 Printing > Advanced > Feed At Power On Automatically feeds the media at power on. The options are as follows: • Enabled: Feed the media when the printer is powered on. • Disabled: Do not feed the media when the printer is powered on. CL4NX/CL6NX Operator Manual...
Page 93: Paper End
Note The display of SBPL or other protocols in online/offline mode will change to red color if you have made any changes. In such a case, power on the printer again to make the setting effective. CL4NX/CL6NX Operator Manual...
Page 94 <CL4NX> • 203 dpi: 0 to 20000 dots • 305 dpi: 0 to 18000 dots • 609 dpi: 0 to 9600 dots <CL6NX> • 203 dpi: 0 to 20000 dots • 305 dpi: 0 to 18000 dots CL4NX/CL6NX Operator Manual...
Page 95: Interface Menu
To use LAN and wireless LAN for the interface between the host and the printer. The setting items are as follows: Settings Set the LAN, wireless LAN or select the interface. Services Set the port for connection, NTP, LPD, FTP or SNMP. Advanced Set the advanced function for the interface. CL4NX/CL6NX Operator Manual...
Page 96 Interface > Network > Settings> LAN Set the IPv4, IPv6 or proxy for the LAN. The setting items are as follows: IPv4 Set the IPv4 for the LAN. IPv6 Set the IPv6 for the LAN. Proxy Set the proxy for the LAN. CL4NX/CL6NX Operator Manual...
Page 97 After setting, press the right soft button to enable the new setting. Press the left soft button to cancel the new setting and return to the previous setting. Note You cannot change IP Address, Netmask, Gateway and DNS if Mode is DHCP. CL4NX/CL6NX Operator Manual...
Page 98 128.000.000.000 to 255.255.255.254 Gateway Interface > Network > Settings > LAN > IPv4 > Gateway If you have selected Static in the Mode menu, set the default gateway address. The setting range is as follows: 000.000.000.000 to 255.255.255.255 CL4NX/CL6NX Operator Manual...
Page 99 If you have selected Static in the Mode menu, set and check DNS server addresses. The setting range is as follows: 000.000.000.000 to 255.255.255.255 Note You can register up to three IP addresses for the DNS server. Use a comma to delimit different IP addresses. CL4NX/CL6NX Operator Manual...
Page 100 After setting, press the right soft button to enable the new setting. Press the left soft button to cancel the new setting and return to the previous setting. Note You cannot change IP Address, Prefix Length, Gateway and DNS if Mode is DHCP or Auto. CL4NX/CL6NX Operator Manual...
Page 101 The setting range is from 1 to 128. Gateway Interface > Network > Settings > LAN > IPv6 > Gateway If you have selected Static in the Mode menu, set the default gateway address. The setting range is as follows: 0:0:0:0:0:0:0:0 to ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff CL4NX/CL6NX Operator Manual...
Page 102 Server Interface > Network > Settings > LAN > Proxy > Server Set the name or IP address of the proxy server. Note Server should be set with a valid name or IP address and port number. CL4NX/CL6NX Operator Manual...
Page 103 WPA2 in the Security menu. EAP Conf. Set the EAP authentication. *Shows only if you have selected Dynamic WEP in the Security menu. Note When Wi-Fi Direct is active, only IPv6 is not shown on the screen. CL4NX/CL6NX Operator Manual...
Page 104 When Wi-Fi Direct is active, Mode, DHCP and DNS are not shown. In addition, you cannot change IP Address, Netmask and Gateway if Mode is DHCP or Wi-Fi Direct is active. DNS cannot be changed if Mode is DHCP. CL4NX/CL6NX Operator Manual...
Page 105 128.000.000.000 to 255.255.255.254 Gateway Interface > Network > Settings > Wi-Fi > IPv4 > Gateway If you have selected Static in the Mode menu, set the default gateway address. The setting range is as follows: 000.000.000.000 to 255.255.255.255 CL4NX/CL6NX Operator Manual...
Page 106 If you have selected Static in the Mode menu, set and check DNS server addresses. The setting range is as follows: 000.000.000.000 to 255.255.255.255 Note You can register up to three IP addresses for the DNS server. Use a comma to delimit different IP addresses. CL4NX/CL6NX Operator Manual...
Page 107 Note When Wi-Fi Direct is active, this IPv6 screen is not shown. In addition, you cannot change IP Address, Prefix Length, Gateway and DNS if Mode is DHCP or Auto. CL4NX/CL6NX Operator Manual...
Page 108 The setting range is from 1 to 128. Gateway Interface > Network > Settings > Wi-Fi > IPv6 > Gateway If you have selected Static in the Mode menu, set the default gateway address. The setting range is as follows: 0:0:0:0:0:0:0:0 to ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff CL4NX/CL6NX Operator Manual...
Page 109 Server Interface > Network > Settings > Wi-Fi > Proxy > Server Set the name or IP address of the proxy server. Note Server should be set with a valid name or IP address and port number. CL4NX/CL6NX Operator Manual...
Page 110 2. When Scanning… shows on the screen, press the WPS button on the access point of the wireless LAN device. 3. When the connection to the access point is established, Successfully configured shows on the screen. CL4NX/CL6NX Operator Manual...
Page 111 2. When Scanning… shows on the screen, set the PIN code shown on the screen to the access point of the wireless LAN or computer. 3. When the connection to the access point is established, Successfully configured shows on the screen. CL4NX/CL6NX Operator Manual...
Page 112 After setting up a start group, the printer will be set to GO (Group Owner) and will wait for a connection request from another device. If the printer is powered off during a persistent group connection, the group will be started automatically after the printer is powered on. CL4NX/CL6NX Operator Manual...
Page 113 Shows if you have selected Infrastructure in the Mode menu. The options are as follows: • Enabled • Disabled Mode Interface > Network > Settings > Wi-Fi > Mode Set the communication method of the wireless LAN. The options are as follows: • Infrastructure • Ad-hoc CL4NX/CL6NX Operator Manual...
Page 114 Key #1 - Key #4 Set the WEP key1 - key4. Authentication Interface > Network > Settings > Wi-Fi > WEP Conf. > Authentication Set the WEP authentication method. The options are as follows: • Open System • Shared Key CL4NX/CL6NX Operator Manual...
Page 115 Set the PSK shared key. *Shows only if you have selected Personal (PSK) in the WPA Authentication menu. EAP Conf. Set the functions for EAP. *Shows only if you have selected items other than Personal (PSK) in the WPA Authentication menu. CL4NX/CL6NX Operator Manual...
Page 116 Interface > Network > Settings > Wi-Fi > WPA Conf. > PSK Set the PSK shared key. Shows only if you have selected Personal (PSK) in the WPA Authentication menu. You can enter alphabetic, numeric and symbolic characters in the range of 8-63 ASCII or 64 hexadecimal digits. CL4NX/CL6NX Operator Manual...
Page 117: Eap Mode
Interface > Network > Settings > Wi-Fi > WPA Conf. > EAP Conf. > EAP Mode Set the EAP Mode (authentication mode). The options are as follows: • FAST • LEAP • PEAP • TLS • TTLS CL4NX/CL6NX Operator Manual...
Page 118 Interface > Network > Settings > Wi-Fi > EAP Conf. > Password Interface > Network > Settings > Wi-Fi > WPA Conf. > EAP Conf. > Password Set the password. You can enter alphabetic, numeric and symbolic characters in the range of 0 to 32 characters. CL4NX/CL6NX Operator Manual...
Page 119 Set the Private Key password. Shows only if you have selected TLS in either the EAP Mode menu or Inner Method menu. You can enter alphabetic, numeric and symbolic characters in the range of 0 to 64 characters. CL4NX/CL6NX Operator Manual...
Page 120 • Wi-Fi: Use wireless LAN interface (or Force wireless LAN interface). Note The display of SBPL or other protocols in online/offline mode will change to red color if you have made any changes. In such a case, power on the printer again to make the setting effective. CL4NX/CL6NX Operator Manual...
Page 121 Flow Control menu. Port1 Interface > Network > Services > Ports > Port1 Set the port number. The setting range is from 1 to 65535. Each port (1, 2 and 3) must be set to different values. CL4NX/CL6NX Operator Manual...
Page 122 Enable or disable the functions for BCC. Shows only if you have selected Status5 in the Flow Control menu. The options are as follows: • Enabled: Enable the BCC check function. • Disabled: Disable the BCC check function. CL4NX/CL6NX Operator Manual...
Page 123 The setting range is from 0.0.0.0 to 255.255.255.255. The IP address should normally be set to 0.0.0.0 (the default) which means that global NTP servers will be assigned automatically. Set to a valid IP if the time synchronization is requested for a specific server. CL4NX/CL6NX Operator Manual...
Page 124 The SNMP function enables you to monitor and manage a UDP/IP based network. The setting items are as follows: sysContact Set the contact information. sysName Set the name information. sysLocation Set the location information. Agent Set the Agent function. Traps Set the Traps function. CL4NX/CL6NX Operator Manual...
Page 125 0 to 255 characters. Agent Interface > Network > Services > SNMP > Agent Set the Agent function. The setting items are as follows: Enable Use the Agent function. Read-Only Set the Read-Only function. Read-Write Set the Read-Write function. CL4NX/CL6NX Operator Manual...
Page 126 Security menu. Privacy Protocol Set the privacy protocol. *Shows only if you have selected Privacy in the User Security menu. Privacy Set the privacy passphrase. Passphrase *Shows only if you have selected Privacy in the User Security menu. CL4NX/CL6NX Operator Manual...
Page 127 Interface > Network > Services > SNMP > Agent > Read-Only > User Security Set the Read-Only security level. Shows only if you have selected 1|2c|3 or 3 in the SNMP Version menu. The options are as follows: • None • Authentication • Privacy CL4NX/CL6NX Operator Manual...
Page 128 Privacy Passphrase Set the privacy passphrase. Shows only if you have selected Privacy in the User Security menu. You can enter alphabetic, numeric and symbolic characters in the range of 8 to 32 characters. Initial setting: mypassword CL4NX/CL6NX Operator Manual...
Page 129 User Security menu. SNMP Version Interface > Network > Services > SNMP > Agent > Read-Write > SNMP Version Set the SNMP version. The options are as follows: • 1 • 1 • 3 • Disabled CL4NX/CL6NX Operator Manual...
Page 130 Interface > Network > Services > SNMP > Agent > Read-Write > Authentication Protocol Set the authentication protocol. Shows only if you have selected Authentication or Privacy in the User Security menu. The options are as follows: • MD5 • SHA CL4NX/CL6NX Operator Manual...
Page 131 Privacy Passphrase Set the privacy passphrase. Shows only if you have selected Privacy in the User Security menu. You can enter alphabetic, numeric and symbolic characters in the range of 8 to 32 characters. Initial setting: mypassword CL4NX/CL6NX Operator Manual...
Page 132 Authentication or Privacy in the Security menu. Privacy Protocol Set the privacy protocol. *Shows only if you have selected Privacy in the Security menu. Privacy Set the privacy passphrase. Passphrase *Shows only if you have selected Privacy in the Security menu. CL4NX/CL6NX Operator Manual...
Page 133 Set the IP version. The options are as follows: • 4 • 6 Destinations Interface > Network > Services > SNMP > Traps > Destinations Set the number of the trap destinations. The setting range is from 1 to 3. CL4NX/CL6NX Operator Manual...
Page 134 Set the Traps community name. Shows only if you have selected 1 or 2c in the SNMP Version menu. You can enter alphabetic, numeric and symbolic characters in the range of 1 to 32 characters. Initial setting: trapcom CL4NX/CL6NX Operator Manual...
Page 135 Interface > Network > Services > SNMP > Traps > Authentication Protocol Set the authentication protocol. Shows only if you have selected Authentication or Privacy in the Security menu. The options are as follows: • MD5 • SHA CL4NX/CL6NX Operator Manual...
Page 136 Interface > Network > Services > SNMP > Traps > Privacy Passphrase Set the privacy passphrase. Shows only if you have selected Privacy in the Security menu. You can enter alphabetic, numeric and symbolic characters in the range of 8 to 32 characters. Initial setting: mypassword CL4NX/CL6NX Operator Manual...
Page 137 1 second after the link up/DHCP assignment. Periodic Interface > Network > Advanced > ARP Announcement > Periodic Set the interval of the ARP announcement in the range of 0 to 600 seconds. Initial setting: 0 CL4NX/CL6NX Operator Manual...
Page 138 The setting items are as follows: Baudrate Set the communication speed. Parameters Set the data parameters. Flow Control Set the communication protocol. Set the BCC check function. *Shows only if you have selected Status5 in the Flow Control menu. CL4NX/CL6NX Operator Manual...
Page 139 • 7-N-2 • 7-O-2 • 7-E-2 Parameter Configurations List Parameter Data length (bit) Parity Stop bit (bit) 8-N-1 NONE 8-O-1 8-E-1 EVEN 8-N-2 NONE 8-O-2 8-E-2 EVEN 7-N-1 NONE 7-O-1 7-E-1 EVEN 7-N-2 NONE 7-O-2 7-E-2 EVEN CL4NX/CL6NX Operator Manual...
Page 140 Set the BCC check function. *Shows only if you have selected Status5 in the Flow Control menu. Flow Control Interface > USB > Flow Control Set the communication protocol. The options are as follows: • Status4 • Status5 • None CL4NX/CL6NX Operator Manual...
Page 141 Set the CRC check function. Flow Control Set the communication protocol. Enable Interface > Bluetooth > Enable Enable or disable the functions for Bluetooth. The options are as follows: • Enabled: Enable the Bluetooth function. • Disabled: Disable the Bluetooth function. CL4NX/CL6NX Operator Manual...
Page 142: Pin Code
• Level 4 Interface > Bluetooth > ISI Set the ISI communication parameter. The setting range is 0, or from 18 to 4096. Set to a value that is higher than the ISW communication parameter setting value. CL4NX/CL6NX Operator Manual...
Page 143 Set to a value that is lower than the PSI communication parameter setting value. CRC Mode Interface > Bluetooth > CRC Mode Enable or disable the functions for CRC. The options are as follows: • Enabled: Enable the CRC function. • Disabled: Disable the CRC function. CL4NX/CL6NX Operator Manual...
Page 144 • Disabled: Do not ignore the CR/LF code. Ignore CAN/DLE Interface > Ignore CAN/DLE Ignore or acknowledge the CAN/DLE code of the received data. The options are as follows: • Enabled: Ignore the CAN/DLE code. • Disabled: Do not ignore the CAN/DLE code. CL4NX/CL6NX Operator Manual...
Page 145 Set the output signal of the EXT 9PIN. EXT Mode Set the mode of the external signal. Inputs Set the input pin No. of the Signal Print Start/ Signal Reprint. Outputs Set the output pin No. of the signal. CL4NX/CL6NX Operator Manual...
Page 146 The print done signal (PREND) is Low before label printing, becomes High from the start to the end of print, and becomes Low again after print completion. *Refer to Section 7.7.6 External Signal Interface (EXT) for the Timing Chart of the EXT Output Signal. CL4NX/CL6NX Operator Manual...
Page 147 • PIN7: Set the Signal Reprint to 7PIN. Note You cannot set any inputs using the same pin number. If you attempt to set the same number, the settings will show in red and you cannot save the settings. CL4NX/CL6NX Operator Manual...
Page 148 Dispenser Set the output pin No. of the Signal Dispenser. *To use this signal, connect the dispenser unit or linerless kit (CL4NX only). The options for each signal outputs are as follows: • PIN1: Set the selected signal to 1PIN.
Page 149 Set the reprint function for use with the external terminal. The options are as follows: • Enabled: Enable the reprint function. • Disabled: Disable the reprint function. RFID (CL4NX only) Interface > RFID Perform the RFID settings. *Shows only for the RFID model.
Page 150 *Shows only if the module is UHF. Tag Offset Interface > RFID > Tag Offset Set the value of the tag offset. Contact your dealer to help set this value. The setting range is from 0 to 240 mm. CL4NX/CL6NX Operator Manual...
Page 151 Retries to 0, the RFID error screen shows and printing continues. • Release: Do not repeat the print. The RFID error screen shows and continues to print the next item. If the RFID error occurs continuously and reaches the maximum number of Retries, printing stops. CL4NX/CL6NX Operator Manual...
Page 152 Set the number of digits of the three digit prefix data. *Shows only if you have selected Enabled in the MCS menu. Input Prefix Set the three digit prefix data. *Shows only if you have selected Enabled in the MCS menu. CL4NX/CL6NX Operator Manual...
Page 153 Interface > RFID > MCS > Pre-Encoded Tag Enable or disable the pre-encoded tag. Shows only if you have selected Enabled in the MCS menu. The options are as follows: • Enabled: Enable the pre-encoded tag. • Disabled: Disable the pre-encoded tag. CL4NX/CL6NX Operator Manual...
Page 154 Set the three digit prefix data. This screen shows only if you have selected Manual in the Assign Prefix menu. The setting range is from 0 to 7. Note Does not show if Chip Manufacturer is NXP and Pre-Encoded Tag is enabled. CL4NX/CL6NX Operator Manual...
Page 155 Set the data to record the log when Log RFID Data is enabled. The options are as follows: • EPC and TID: Store the EPC and TID data. • EPC: Store the EPC data. • TID: Store the TID data. * Shows only if the module is UHF. CL4NX/CL6NX Operator Manual...
Page 156 Set the RFID counter. The setting items are as follows: Life time Shows the number of times you have written to the RFID tag. User Shows the number of times you have printed after the RFID counter is cleared. CL4NX/CL6NX Operator Manual...
Page 157 RFID tag after the RFID counter is cleared. This is the total number including Count Success and Count Failure. Note You can reset the counter using the right soft button (CLEAR) when the counter is 1 or higher. CL4NX/CL6NX Operator Manual...
Page 158: Applications Menu
The area remains blank until the printer language is finalized. • Printer language is finalized with the received print data. • Non-Standard Code is not supported. When set to Non-Standard Code, the printer language may not be selected as expected. CL4NX/CL6NX Operator Manual...
Page 159 • Disabled: Use a non-standard code. Note The display of SBPL or other protocols in online/offline mode will change to red color if you have made any changes. In such a case, power on the printer again to make the setting effective. CL4NX/CL6NX Operator Manual...
Page 160 Applications > SBPL > Font Settings > Kanji Set the kanji code to be used. The setting items are as follows: Kanji Set Set the kanji code to be used. Character Code Set the character code to be used. CL4NX/CL6NX Operator Manual...
Page 161: Character Code
Applications > SBPL > Font Settings > Proportional Set whether to print each character using a different width or same width. The options are as follows: • Enabled: Print each character with a different width. • Disabled: Print all characters with the same width. CL4NX/CL6NX Operator Manual...
Page 162 • CODE128(C) Zero Fill CODE128(C) Zero Fill Applications > SBPL > Compatible > CODE128(C) Zero Fill Set the CODE128(C) Zero Fill. The options are as follows: • Enabled: Enable CODE128(C) Zero Fill. • Disabled: Disable CODE128(C) Zero Fill. CL4NX/CL6NX Operator Manual...
Page 163 • 305 dpi: -1248 to 0 to 1248 dots • 609 dpi: -2496 to 0 to 2496 dots <CL6NX> • 203 dpi: -832 to 0 to 832 dots • 305 dpi: -1248 to 0 to 1248 dots CL4NX/CL6NX Operator Manual...
Page 164 Applications > SZPL > Delimiter Set the delimiter (,) code. The setting range is from 0 to 255. Tilde Applications > SZPL > Tilde Set the tilde (~) code. The setting range is from 0 to 255. CL4NX/CL6NX Operator Manual...
Page 165 Applications > SIPL > Font Settings > Zero Slash Set whether to print the number zero (0) with or without a slash (/). The options are as follows: • Enabled: Print zero with a slash. • Disabled: Print zero without a slash. CL4NX/CL6NX Operator Manual...
Page 166: Code Page
• Enabled: Print each character with a different width. • Disabled: Print all characters with the same width. STCL Applications > STCL To use STCL as the printer command, set the following item: Command Head Set the command head. CL4NX/CL6NX Operator Manual...
Page 167 Applications > STCL > Command Head > 2nd Byte Code Set the second byte code. You can change the code only if you have selected CUSTOM in the Control Code menu. The setting range is from 0 to 255. CL4NX/CL6NX Operator Manual...
Page 168 • Enabled: Print zero with a slash. • Disabled: Print zero without a slash. € Applications > STCL > Command Head > Font Settings > € Set the code of the European currency symbol. The setting range is from 00 to ff (hexadecimal). CL4NX/CL6NX Operator Manual...
Page 169 Set the CR code. CNTBY Set the CNTBY code. Code Type Applications > SDPL > Control Code > Code Type Set the control code type. The options are as follows: • Standard • Alternate 1 • Alternate 2 • Custom CL4NX/CL6NX Operator Manual...
Page 170 Applications > SDPL > Control Code > CNTBY Set the CNTBY code. You can change the code only if you have selected Custom in the Code Type menu. The setting range is from 00 to ff (hexadecimal). CL4NX/CL6NX Operator Manual...
Page 171: System Menu
*You can set the date only if you have installed the optional RTC kit. Time Zone Set the time zone. Messages System > Regional > Messages Set the display language of the LCD. Select the display language from the list. CL4NX/CL6NX Operator Manual...
Page 172 System > Regional > Date Set the date. You can set the date only if you have installed the optional RTC kit. The setting range is from 2000-01-01 to 2035-12-31. *The date format is Year - Month - Date. CL4NX/CL6NX Operator Manual...
Page 173: Time Zone
Enable or disable the notification function about when the print head needs to be cleaned. Cleaning Interval Set the notification interval about when the print head needs to be cleaned. Clean Counter Shows the current print distance. CL4NX/CL6NX Operator Manual...
Page 174: Cleaning Interval
System > Notifications > Change Printhead > Change Printhead Enable or disable the notification function about when the print head needs to be replaced. The options are as follows: • Enabled: Enable the notification function. • Disabled: Disable the notification function. CL4NX/CL6NX Operator Manual...
Page 175 Set the notification interval about when the cutter unit needs to be replaced. Available to change only if you have selected Enabled in the Change Cutter menu. The printer shows the cutter count as the setting value. The setting range is from 10 to 1000 Kcuts. CL4NX/CL6NX Operator Manual...
Page 176 The printer shows the fed distance as the setting value. The setting range is from 10 to 100 km. Sound System > Sound Set the buzzer sound. The setting item is as follows: Error Sound Set the buzzer volume for the error sound. CL4NX/CL6NX Operator Manual...
Page 177: Energy Saving
Set the period before the printer enters sleep mode. The setting range is from 0 to 60 minutes. Note • The sleep function is disabled if you set to 0. • This setting is disabled if External I/O on page 143 is set to Enable. CL4NX/CL6NX Operator Manual...
Page 178: Lcd Brightness
When you power off the printer, the count resets to 0. Password System > Password The setting items are as follows: Password Enable Enable or disable the password setting. Install Security Enable or disable the password input for the package file download. Change Password Change the password. CL4NX/CL6NX Operator Manual...
Page 179 Note The password used for installing a pkg file can be any passwords set in the System > Password. Contact a SATO reseller or technical service center for more information of the pkg file. CL4NX/CL6NX Operator Manual...
Page 180: Change Password
The setting items are as follows: • admin: This is the setting item for factory. Strictly for SATO authorized personnel use. • manager: The password for accessing the Service menu. • level1: The password for accessing the Setting menu.
Page 181: Tools Menu
Initialize the configuration or counter of the printer. Profiles Utilize the printer configurations as profiles. Service These are the setting items for service. Strictly for SATO authorized service personnel use. Factory These are the setting items for factory. Strictly for SATO factory personnel use. Certificates Set the wireless LAN authentication.
Page 182 When you increase the setting value, the stop position moves opposite the feed direction (toward the end part of the media). Darkness Adjust Fine tune the print darkness of the test print. 0 is the lightest and 99 is the darkest. CL4NX/CL6NX Operator Manual...
Page 183 When you decrease the setting value, the print position moves in the feed direction (toward the front part of the media). When you increase the setting value, the print position moves opposite the feed direction (toward the end part of the media). CL4NX/CL6NX Operator Manual...
Page 184 To stop the test print, first pause the print and then press the button. Label Width Shows the necessary media width of the test print. The necessary media width is 50.8 mm (2”) for Small. CL4NX/CL6NX Operator Manual...
Page 185 When you increase the setting value, the stop position moves opposite the feed direction (toward the end part of the media). Darkness Adjust Fine tune the print darkness of the test print. 0 is the lightest and 99 is the darkest. CL4NX/CL6NX Operator Manual...
Page 186: Paper Sensor
When you decrease the setting value, the print position moves in the feed direction (toward the front part of the media). When you increase the setting value, the print position moves opposite the feed direction (toward the end part of the media). CL4NX/CL6NX Operator Manual...
Page 187 USB memory. The setting items are as follows: Hex Dump Mode Enable or disable the Hex Dump mode. Buffer Dump Save the receive buffer data to the printer. Log Files Manage the log files of the printer. CL4NX/CL6NX Operator Manual...
Page 188: Hex Dump Mode
LPT0001.bin: The contents of the receive buffer for IEEE1284. • SCI0001.bin: The contents of the receive buffer for RS-232C. • USB0001.bin: The contents of the receive buffer for USB. • If you perform the Buffer Dump again, the existing file will be overwritten. CL4NX/CL6NX Operator Manual...
Page 189: Log Files
2. Select the file to copy and press the button. A checkmark shows on the right side of the file name. 3. After you select the file, press the right soft button to copy the selected file to the USB memory. CL4NX/CL6NX Operator Manual...
Page 190 • hexdump/: The received data created through Hex Dump Mode. 2. Select the file to print and press the button or right soft button to perform the dump print. CAUTION Printing the contents of the file may use a lot of media. CL4NX/CL6NX Operator Manual...
Page 191 Press the left soft button to cancel or right soft button to perform the initialization. The printer will reboot after reset. CAUTION It is generally not necessary to perform the initialization. Doing so could change the print conditions. CL4NX/CL6NX Operator Manual...
Page 192 The printer will reboot after reset. Refer to Section 7.1 List of Initial Values for the initial value of each setting items. Note The data to be initialized are the fonts and graphics registered in the printer. CL4NX/CL6NX Operator Manual...
Page 193 Load the profile of the printer. *Not available if no profile is saved. Save Save the current printer configurations as a new profile. Start with Select the profile to load at printer startup. *Not available if no profile is saved. CL4NX/CL6NX Operator Manual...
Page 194 You can enter a maximum of thirty-two characters including alphabet (upper case and lower case), numbers and symbols. Press the right soft button to confirm. The new profile name is shown on the list and is loaded. CL4NX/CL6NX Operator Manual...
Page 195 2. Insert the USB thumb drive memory into the USB connector (Type A). 3. Go to the Settings > Tools > Certificates menu. 4. Select the certificate you want to install. Refer to the table above. 5. Select the certificate file from the list. CL4NX/CL6NX Operator Manual...
Page 196 The options are as follows: • Enabled: Enable the startup guide. • Disabled: Disable the startup guide. If you have selected Enabled in the Startup Guide menu, the startup guide shows the next time you power on the printer. CL4NX/CL6NX Operator Manual...
Page 197: Information Menu
Shows the connection information of the Wi-Fi Direct. *Shows only if connected to the Wi-Fi Direct. Wi-Fi Versions Shows the version of the wireless LAN. *Shows only if the optional wireless LAN is installed and the Wi-Fi interface is selected. CL4NX/CL6NX Operator Manual...
Page 198 Information > Help > Install Paper Shows the video for loading the media. The setting items are as follows: Roll Shows the video for loading the media roll. Fanfold Shows the video for loading the fan-fold media. CL4NX/CL6NX Operator Manual...
Page 199 Information > Help > Replace Paper Shows the video for replacing the media. The setting items are as follows: Roll Shows the video for replacing the media roll. Fanfold Shows the video for replacing the fan-fold media. CL4NX/CL6NX Operator Manual...
Page 200: Build Version
Shows the information and version of this printer. Name Shows the name of the build version. Date Shows the date of the build version. Checksum Shows the checksum of the build version. Kernel Version Shows the kernel version. Boot Version Shows the boot version. CL4NX/CL6NX Operator Manual...
Page 201: Kernel Version
A checked box shows enabled while an unchecked box shows disabled. Date Shows the build date of the boot version. Applications Information > Applications Shows the versions of the installed applications in the printer, such as printer languages. CL4NX/CL6NX Operator Manual...
Page 202: System Restore
Press the right soft button to clear the selected RPM log file. System Restore Information > Installation Log > System Restore Shows the system restore log. The system restore log file is created after installing a pkg-file that incurs the inability to operate the printer LCD. CL4NX/CL6NX Operator Manual...
Page 203: Print Module
Shows the Boot firmware release date. Checksum Shows the Boot firmware checksum. Main Information > Print Module > Main Name Shows the Main firmware name. Release Date Shows the Main firmware release date. Checksum Shows the Main firmware checksum. CL4NX/CL6NX Operator Manual...
Page 204 Shows the head counter information of this printer. Cutter Shows the current number of cuts. CAUTION Only SATO authorized service personnel are permitted to clear the counter. Head Information > Counters > Head Shows the head counter information of this printer.
Page 205 Shows only if you have installed the optional wireless LAN and Wi-Fi is the active interface. Wi-Fi Region Information > Wi-Fi Region Shows the region information of the wireless LAN. Shows only if you have installed the optional wireless LAN and Wi-Fi is the active interface. CL4NX/CL6NX Operator Manual...
Page 206 Shows only if Wi-Fi is the active interface and you are connected to the Wi-Fi Direct. Wi-Fi Versions Information > Wi-Fi Versions Shows the version of the wireless LAN. Shows only if you have installed the optional wireless LAN. CL4NX/CL6NX Operator Manual...
Page 207: Web Configuration
Wi-Fi is the current IP version, uptime, SNMP available and active. address and MAC contact, name and Wi-Fi Strength is not address of the active interface. location. shown if the printer is P2P GO. CL4NX/CL6NX Operator Manual...
Page 208: Settings
These six setting items are also available on the printer through the LCD screens. For details, refer to Section 4.4 Details of the Settings Menu Screen. Click on any icon on this Settings page to perform the settings. The following page will be shown after clicking on Printing: CL4NX/CL6NX Operator Manual...
Page 209 Section 4.4.1 Printing Menu. Interface Refer to Section 4.4.2 Interface Menu. Applications Refer to Section 4.4.3 Applications Menu. System Refer to Section 4.4.4 System Menu. Tools Refer to Section 4.4.5 Tools Menu. Information Refer to Section 4.4.6 Information Menu. CL4NX/CL6NX Operator Manual...
Page 210: Tools
Refer to Certificates on page 193. Clone Refer to Section 2.3.1 Tools Menu of the CL4NX/CL6NX service manual. Install Package Refer to Section 2.5 Downloading Firmware of the CL4NX/CL6NX service manual. Logs Lists all log files in the log directory. Users can click to download the file.
Page 211 4 Operation and Configuration Passwords Refer to Change Password on page 178. Test Print Refer to Test Print on page 179. Support Info List various information of the printer such as attached options, serial number, application versions and settings configuration. CL4NX/CL6NX Operator Manual...
Page 212: Certificates
4 Operation and Configuration 4.5.4 Certificates Shows the Root Certificate authority and client certificates installed on the printer. Note The client certificate that is a PFX (PKCS #12) file will not be shown . CL4NX/CL6NX Operator Manual...
Page 213: Cleaning And Performing Printer Adjustments
• When loading linerless label, make sure that the end of the media extends about 3 cm (1.18”) out the media discharge outlet. Note You can purchase a cleaning kit or cleaning sheet from a SATO reseller or technical service center. CL4NX/CL6NX Operator Manual...
Page 214: Maintenance Of The Print Head And Platen Roller
• Media route • Ribbon route Maintenance intervals for the optional linerless kit (CL4NX only): • After you print ten media rolls or whenever there is any glue residue or paper dust on the media route. Use the cleaning kit to clean these parts: •...
Page 215 Clean the dirt on the print head , platen roller  and ribbon roller  using a cleaning pen or a cotton swab dabbed with cleaning liquid. Tilt the sensor guide lock  down and pull out the media sensor guide . CL4NX/CL6NX Operator Manual...
Page 216 Clean the media sensor  using the cotton cloth dabbed with cleaning liquid. Return the media sensor guide to its original position and tilt the sensor guide lock up to the locked position. CL4NX/CL6NX Operator Manual...
Page 217: Additional Procedure For The Optional Linerless Kit (Cl4Nx Only)
5 Cleaning and Performing Printer Adjustments 5.2.2 Additional Procedure for the Optional Linerless Kit (CL4NX only) After performing step 8 above, clean the media guide  and inner surface  that is in contact to the label edge. Use the cotton cloth dabbed with cleaning liquid to clean.
Page 218: Maintenance Using The Cleaning Sheet
Section 3.3 Removing the Ribbon and the reverse procedure in Section 3.5 Loading Media. Place the cleaning sheet  between the print head and the platen roller. Note Align the rough side of the cleaning sheet adjacent to the print head. CL4NX/CL6NX Operator Manual...
Page 219 Push the head lock lever  towards the rear to unlock the print head. Use a cleaning pen  to clean the dirt on the print head. CL4NX/CL6NX Operator Manual...
Page 220: Adjusting The Base Reference Point
Gap Label Print and Print and stop position stop position Cutter Mode I-mark Label Gap Label position Print and cut Print position position Dispenser Mode I-mark Label Gap Label Dispensing position Print and Print dispensing position position CL4NX/CL6NX Operator Manual...
Page 221: Adjusting The Print Position
5 Cleaning and Performing Printer Adjustments Linerless Mode (CL4NX only) I-mark Linerless Label position Print position Cut prohibit zone (5 mm / 0.2”) 5.3.2 Adjusting the Print Position Set the Pitch in the Printing > Advanced > Adjustments menu to adjust the print position.
Page 222 -30 to +30 dots 305 dpi: -45 to +45 dots 609 dpi: -90 to +90 dots <CL6NX> 203 dpi: -30 to +30 dots 305 dpi: -45 to +45 dots Press the right soft button to save the setting value. CL4NX/CL6NX Operator Manual...
Page 223: Adjusting The Media Stop Position
• You can also adjust when the operation mode is specified to Tear-off or Dispenser. Adjust the stop position using the following procedure: When the printer is in online mode, press button on the operator panel to change to offline mode. Press the button to show the Settings menu. CL4NX/CL6NX Operator Manual...
Page 224: Notes On The Stop/Cut Position Of Different Media
Stop position of the label in dispenser 2.0 mm ± 1.0 mm mode. (0.08” ± 0.04”) The regular position is to let the label stay about 2 ± 1 mm (0.08” ± 0.04”) on the liner. Stop position Dispenser bar CL4NX/CL6NX Operator Manual...
Page 225: Perforated Line
• Fan-fold media 25 mm Area not to be cut Do not cut on the perforated line or within 4 mm 4 mm to 25 mm (0.16” to 0.98”) from the perforated line Perforated line towards you. CL4NX/CL6NX Operator Manual...
Page 226: Adjusting The Print Quality
Press the button to show the Settings menu. Press the buttons to select Printing and then press the button. Press the buttons to select Darkness and then press the button. The Darkness screen shows. CL4NX/CL6NX Operator Manual...
Page 227: Adjusting The Print Speed
• Resolution 203 dpi (8 dots/mm): 2 to 10 (inches/sec) • Resolution 305 dpi (12 dots/mm): 2 to 8 (inches/sec) Note (CL4NX only) If the optional linerless kit is installed, the setting range will be from 2 to 6 ips (inches/sec) regardless of the print resolution of the printer.
Page 228 Printing and then press the button. Press the buttons to select Speed and then press the button. The Speed screen shows. Press the buttons to select a value. Press the right soft button or button to save the value. CL4NX/CL6NX Operator Manual...
Page 229: Adjusting The Buzzer Volume
The options are as follows: • Off: Mute the sound. • Low: Low volume. • Medium: Medium volume. • High: High volume. Press the right soft button or button to save the setting. CL4NX/CL6NX Operator Manual...
Page 230: Adjusting The Head Pressure Balance
Turn the adjustment dials  to match the media thickness. Media Thickness (mm) 0.060 - 0.200 0.200 - 0.268    Pressure Balance Gradation (Left and Right, CL4NX only) (Left and Right)   (Left and Right, CL6NX only) Reference Thin paper/normal label, etc. Thick paper/tag, etc.
Page 231: Pressure Balance Setting
First use the gradation setting for the head pressure and then adjust according to the media width. Note   The factory default setting is Left and Right   For CL6NX dispenser model, the factory default setting is Left and Right CL4NX/CL6NX Operator Manual...
Page 232 5 Cleaning and Performing Printer Adjustments This page is intentionally left blank. CL4NX/CL6NX Operator Manual...
Page 233: Troubleshooting
Framing error RS-232C settings are Adjust the interface settings incorrect. correctly. To clear the error: The cable connection is Check and connect the cable 1005 Press the Offline incorrect. correctly. button, or adjust the settings. CL4NX/CL6NX Operator Manual...
Page 234 The received print data is Check the print data. larger than the configured button or 1010 media size. open/close the print head. The media is fed a longer Adjust the sensor level. distance due to the incorrect sensor level. CL4NX/CL6NX Operator Manual...
Page 235 Command error Incorrect command or Check the print data. parameter in the print data. Caaa: position of error To clear the error: 1017 occurrence Press the Cancel <bb>: error command name button. cc: error code CL4NX/CL6NX Operator Manual...
Page 236 6 Troubleshooting Error Message Cause Countermeasure RFID tag error (CL4NX only) Could not read/write to the Discard this tag. RFID inlay. To clear the error: 1018 Press the Cancel button. RFID system error (CL4NX only) RFID module is not operating Contact the technical support correctly.
Page 237 Adjust the media sensor level. button or open/ incorrect. close the print head. EAP authentication error EAP Authentication failure. Use the correct Wi-Fi settings. (EAP failure) 1046 To clear the error: Change the Wi-Fi settings or press the Offline button. CL4NX/CL6NX Operator Manual...
Page 238 Left soft button: Cancel the print data with the CRC error and continue printing from the next item. Non-RFID warning (CL4NX only) With Non-RFID warning Add RFID command to the enabled and RFID tag loaded, print job. a print job without RFID...
Page 239: More Information About Command Error
Number specified by registration command has already been taken. Exceeded the registration area. (Memory full). Data is not registered. The specified print start position is outside the printable area. The printing image is outside the printable area. (Barcode only). CL4NX/CL6NX Operator Manual...
Page 240: When The Led Lights Red/Blue
An error has occurred. Clear the error according to the message. Note If the printer enters sleep mode during a printer error status (LED lights red), the LED indicator will flash blue at intervals of two seconds. CL4NX/CL6NX Operator Manual...
Page 241: Troubleshooting Table
• Disconnect the power cord from the AC outlet before you perform the cleaning. Note You can purchase a cleaning kit or cleaning sheet from a SATO reseller or technical service center. 6.3.1 No Power/Nothing on the Screen...
Page 242: Can Feed The Media But Cannot Print
Does the interface operate correctly? Check the interface according to the Interface Troubleshooting. Is the data or signal sent from the computer Power on the device again. incorrect? Check the data sent from the computer and communication conditions. CL4NX/CL6NX Operator Manual...
Page 243: Bad Print Quality
Maintenance of the Print Head and Platen Roller. Is the print head defective? Replace the print head and reset the counter. Is the platen roller damaged? Replace the platen roller. Is the main board defective? Replace the main board. CL4NX/CL6NX Operator Manual...
Page 244: Incorrect Print Position
Maintenance of the Print Head and Platen Roller. Is the data or signal sent from the computer Power on the device again. incorrect? Check the data sent from the computer and communication conditions. Is the platen roller damaged? Replace the platen roller. CL4NX/CL6NX Operator Manual...
Page 245: Interface Troubleshooting
Check that there is no obstacle such as a metal rack between the printer and the host. Check the configuration of the printer. Check the setting of the Bluetooth interface through the Settings > Interface > Bluetooth menu. Power on the printer and computer again. Install the Bluetooth driver again. CL4NX/CL6NX Operator Manual...
Page 246: Rs-232C Interface
Check that the power of the external device is on. Check the configuration of the printer. Check the setting of the external signal (EXT) interface through the Settings > Interface > External I/O menu. Power on the printer and external device again. CL4NX/CL6NX Operator Manual...
Page 247: Wireless Lan Interface
Check that there is no obstacle such as a metal rack between the printer and the host. Check the configuration of the printer. Check the setting of the wireless LAN interface through the Settings > Interface > Network > Settings > Wi-Fi menu. Power on the printer again. CL4NX/CL6NX Operator Manual...
Page 248 6 Troubleshooting This page is intentionally left blank. CL4NX/CL6NX Operator Manual...
Page 249: Appendix
Ribbon Near End Enable Speed 203 dpi: 6 ips 203 dpi: 6 ips 305 dpi: 6 ips 305 dpi: 6 ips 609 dpi: 4 ips Linerless mode: 4 ips Sensor Type None (When Print Mode is Linerless) Auto-mode Enabled CL4NX/CL6NX Operator Manual...
Page 250 I-Mark Slice Level Auto Head Check Head Check Mode Always Every Page Check Media Size Disabled Adjustments ― ― ― Offset 0 dot Pitch 0 dot Darkness Adjust Start Online Enabled *1 Auto-calibration is not available for linerless models. CL4NX/CL6NX Operator Manual...
Page 251 Initial Value User Reset Reset CL4NX CL6NX Feed After Error Disabled Feed At Power On Disabled Max Feed 0 dot Paper End Using I-mark Head Base Position Standard Prioritize Commands Reprint Disabled Print End Position 0 dot CL4NX/CL6NX Operator Manual...
Page 252: Interface Menu
Gateway Yes/ Yes/ Interface Interface Yes/ Yes/ Interface Interface Proxy ― ― ― Enabled Disabled Server ― Exclude ― Wi-Fi ― ― ― IPv4 ― ― ― Mode DHCP Yes/ Yes/ Interface Interface DHCP ― ― ― CL4NX/CL6NX Operator Manual...
Page 253 Device Name Yes/ Yes/ Interface Interface Connect ― ― ― Start Group ― ― ― Remove Group ― ― ― Disconnect ― ― ― DIRECT-xx-SATO_PRINTER SSID ― ― IP Address x.x.x.x ― ― xxxxxxx Passphrase ― ― CL4NX/CL6NX Operator Manual...
Page 254 ― Yes/ Yes/ Interface Interface Anon. Outer ID ― Yes/ Yes/ Interface Interface Verify Server Cert. Enabled Yes/ Yes/ Interface Interface Private Key P/W ― Yes/ Yes/ Interface Interface PAC Auto Provisioning Disabled Yes/ Yes/ Interface Interface CL4NX/CL6NX Operator Manual...
Page 255 ― sysContact ― sysName ― sysLocation ― Agent ― ― ― Enable Disabled Read-Only ― ― ― SNMP Version 1|2c|3 Community public User rouser User Security None Authentication Protocol Authentication mypassword Passphrase Privacy Protocol Privacy Passphrase mypassword CL4NX/CL6NX Operator Manual...
Page 256 Authentication mypassword Passphrase Privacy Protocol Privacy Passphrase mypassword Advanced ― ― ― ARP Announcement ― ― ― Additional Enabled Periodic IEEE1284 ― ― ― Flow control Status4 Multi Yes/ Yes/ Interface Interface Disabled Yes/ Yes/ Interface Interface CL4NX/CL6NX Operator Manual...
Page 257 Yes/ Interface Interface Disabled Yes/ Yes/ Interface Interface Bluetooth ― Enable Enabled Yes/ Yes/ Interface Interface Name SATO PRINTER_xxxxxxxxxxxx (BD address) Yes/ Yes/ Interface Interface Pin Code 0000 Yes/ Yes/ Interface Interface BD Address xxxxxxxxxxxx Yes/ Yes/ Interface Interface Firm version spp3_vX.YY...
Page 258 PIN10 Yes/ Yes/ Interface Interface Dispenser Yes/ Yes/ Interface Interface EXT I/O Re-print Disabled Yes/ Yes/ Interface Interface RFID ― ― ― ― Antenna Pitch Standard ― Write Power 10 dBm ― Read Power 10 dBm ― CL4NX/CL6NX Operator Manual...
Page 259 ― ― Life time ― ― ― ― Count Success 000000 ― Count Failure 000000 ― Count Total 000000 ― User ― ― ― ― Count Success 000000 ― Count Failure 000000 ― Count Total 000000 ― CL4NX/CL6NX Operator Manual...
Page 260: Applications Menu
44 (,) Tilde 126 (~) Clock format (none) SIPL ― ― ― Font setting ― ― ― Zero Slash Disabled € Code Page 1252 Proportional Disabled STCL ― ― ― Command Head ― ― ― Control Code AUTO CL4NX/CL6NX Operator Manual...
Page 261 Reset Reset CL4NX CL6NX 1st Byte Code 2nd Byte Code 3rd Byte Code Font setting ― ― ― Zero Slash Disabled € Code Page SDPL ― ― ― Control Code ― ― ― Code Type Standard CNTBY CL4NX/CL6NX Operator Manual...
Page 262: System Menu
Disabled Platen Interval 100 km Sound ― ― ― Error Sound Medium Energy Saving ― ― ― Sleep Timeout 60 min LCD Brightness Show total count Disabled Passwords ― ― ― Password Enable Disabled Install Security None CL4NX/CL6NX Operator Manual...
Page 263: Tools Menu
Label Length 203 dpi: 800 dots 203 dpi: 800 dots 305 dpi: 1200 dots 305 dpi: 1200 dots 609 dpi: 2400 dots Pitch Offset Darkness Adjust HEX-Dump ― ― ― Hex Dump Mode Disabled Reset ― ― ― CL4NX/CL6NX Operator Manual...
Page 264: Information Menu
― ― ― Installation Log ― ― ― Print Module ― ― ― Counters ― ― ― Head ― ― ― Life Measured value Head 1 Measured value Head 2 Measured value Head 3 Measured value Cutter CL4NX/CL6NX Operator Manual...
Page 265: Media Sensor Positions And Media Stop Positions
<CL4NX> <CL4NX> 13.3 mm ~ 66.6 mm (0.5” ~ 2.6”) 13.3 mm ~ 66.6 mm (0.5” ~ 2.6”) <CL6NX> <CL6NX> 25.0 mm ~ 90.0 mm (1.0” ~ 3.5”) 25.0 mm ~ 90.0 mm (1.0” ~ 3.5”) Frame CL4NX/CL6NX Operator Manual...
Page 266: Replacing The Print Head
• Touching the edge of the print head with your bare hand could cause injury. Remove the media and ribbon if they are already loaded. Refer to Section 3.3 Removing the Ribbon the reverse procedure in Section 3.5 Loading Media. CL4NX/CL6NX Operator Manual...
Page 267 Contact your SATO reseller or technical support center for more information. Disconnect all the connectors  from the defective print head . In total, there are two connectors for CL4NX and three connectors for CL6NX. Connect all the connectors  to the new print head.
Page 268: Replacing The Platen Roller
Be careful not to touch it, to avoid being burned. • Touching the edge of the print head with your bare hand could cause injury. Lift the lever  to unlock the platen roller , then pull out the platen roller . CL4NX/CL6NX Operator Manual...
Page 269: Guideline To Replace The Linerless Platen Roller (Cl4Nx Only)
Turn the lever  back to lock the platen roller. 7.4.1 Guideline to Replace the Linerless Platen Roller (CL4NX only) The linerless platen roller has a blue striped marking on the left side. When the blue striped marking started to fade off, it indicates that you should replace the linerless platen roller.
Page 270: Optional Rfid Configuration (Cl4Nx Only)
This chapter explains the procedures on how to configure the printer to encode your inlays. Examine the media to determine the printer settings. Refer to the CL4NX Inlay Configuration Guide* for the measurements you should take and what they mean, as well as a list of inlays and their required configurations.
Page 271 Then press the button to go to the adjustment screen. Refer to Interface > RFID (CL4NX only) menu of Section 4.3 Settings Menu Tree Structure details on the configuration items. Open the top cover .
Page 272 When the Antenna Pitch is set to Standard in the Interface > RFID menu, adjust the physical position of the antenna according to the settings required for the specific media and inlay used. Refer to the “Antenna Position” of the Inlay Placement & Configuration Table in the CL4NX Inlay Configuration Guide*.
Page 273: Printing Rfid Tag Errors
The dump is printed for the first sixteen Dotted line shows the range specified with or thirty-two bytes of data. media size command <A1>. *(0,0): The origin of the range specified by the media size command <A1> CL4NX/CL6NX Operator Manual...
Page 274 TAG NOT FOUND error in RFID write command 40 mm TAG NOT FOUND 30 mm 3031323334353637 3839414243444546 The dump is printed for the first sixteen or thirty-two bytes of data. CL4NX/CL6NX Operator Manual...
Page 275 Check the media, and correct the tag chip maker. MCS NOT SUPPORT • Only for UHF Cause: Unsupported inlay (IC chip) is used when specifying the MCS setting and encoding the SGTIN96. Countermeasure: Check the media, and change it to supported inlay. CL4NX/CL6NX Operator Manual...
Page 276: Rfid Error And Reset Timing
RFID tag error output Print end (Print done) (Type2) When the reprint count reaches the specified number, the RFID tag error and Machine error are outputted at a time. The machine error output is always a long pulse. CL4NX/CL6NX Operator Manual...
Page 277 100 - 500 ms Machine Error RFID write error End of error print Print Print End TYPE 1 (Print Done) TYPE 2 TYPE 3 TYPE 4 Paper End/ Ribbon End RFID tag error 100 - 500 ms Machine Error CL4NX/CL6NX Operator Manual...
Page 278 Paper End/ Ribbon End RFID tag error Machine Error RFID write error End of error print Print Print End TYPE 1 (Print Done) TYPE 2 TYPE 3 TYPE 4 Paper End/ Ribbon End RFID tag error Machine Error CL4NX/CL6NX Operator Manual...
Page 279: External (Ext) Signal Interfaces When Rfid Mode Is Enabled
Avoid printing barcodes or characters directly on top Feed direction of an RFID chip. The uneven surface will negatively Recommended affect the print quality. non-printable zone Antenna Inlay 15 mm RFID tag/label 15 mm IC chip Print object I-mark CL4NX/CL6NX Operator Manual...
Page 280: Printer Specifications
-20 to 60 °C (-4 to 140 °F) Operating Humidity Continuous/Dispenser/Cutter/ 30 to 80% RH (Non-condensing) Tear-off mode: 30 to 80% RH (Non-condensing) Linerless mode: 30 to 75% RH (Non-condensing) Storage Humidity 30 to 90% RH (Non-condensing) CL4NX/CL6NX Operator Manual...
Page 281 Fixed * If linerless kit or dispenser unit is * If the the dispenser unit is installed. installed. Cutter Fixed Fixed * If cutter unit or linerless kit is * If the cutter unit is installed. installed. CL4NX/CL6NX Operator Manual...
Page 282: Ribbon And Media
7 Appendix 7.6.2 Ribbon and Media Model CL4NX CL6NX Ribbon (Use genuine ribbon made by SATO.) Size Length: maximum 600 m (1968.5 ft.) Length: maximum 600 m (1968.5 ft.) Width: 39.5 mm to 128 mm Width: 39.5 mm to 177 mm (1.55”...
Page 283 7 Appendix Model CL4NX CL6NX Media (Use genuine media made by SATO.) Size Dispenser with Liner Rewinder Pitch 203/305/609 dpi: 27 to 397 mm 203/305 dpi: 27 to 397 mm (1.06” to 15.63”) (1.06” to 15.63”) RFID mode: 27 to 240 mm (1.06”...
Page 284: Interface
Broken head element check Head open detection Paper end detection Ribbon end detection Ribbon near-end detection Ribbon core non-lock detection Test print Cutter open check (If cutter unit is installed) Label detection at dispensing (If dispenser unit is installed) CL4NX/CL6NX Operator Manual...
Page 285: Printer Languages
7 Appendix Model CL4NX CL6NX Adjustment Functions Print Darkness Print Position Media Stop Position Buzzer LCD Brightness 7.6.5 Printer Languages Model CL4NX CL6NX Printer Languages SBPL (Includes XML support) SZPL SDPL SIPL STCL CL4NX/CL6NX Operator Manual...
Page 286: Fonts/Symbols/Barcodes
40 dots H x 40 dots W Compatible Kanji Fonts 16 dots H x 16 dots W (Mincho) 24 dots H x 24 dots W Simplified Chinese 16 dots H x 16 dots W Characters 24 dots H x 24 dots W CL4NX/CL6NX Operator Manual...
Page 287 24 dots H x 24 dots W Scalable Fonts Rasterized Font SATO CG Sleek SATO CG Stream SATO 0 SATO Alpha Bold Condensed SATO Beta Bold Italic SATO Folio Bold SATO Futura Medium Condensed SATO Gamma SATO OCR-A SATO OCR-B...
Page 288 GS1 DataBar Composite (CC-A/CC-B) GS1 DataBar Truncated Composite (CC-A/CC-B) GS1 DataBar Stacked Composite (CC-A/CC-B) GS1 DataBar Expanded Stacked Composite (CC-A/CC-B) GS1 DataBar Expanded Composite (CC-A/CC-B) GS1 DataBar Stacked Omnidirectional Composite (CC-A/CC-B) GS1 DataBar Limited Composite (CC-A/CC-B) GS1-128 Composite (CC-A/CC-B/CC-C) CL4NX/CL6NX Operator Manual...
Page 289: Options
4) Wireless LAN interface kit 5 RTC (Calendar) kit 5) RTC (Calendar) kit 6) UHF RFID kit 7) HF RFID kit 7.6.8 Accessories Model CL4NX CL6NX Accessories 1) Power cord 2) Documentations (Quick Guide, Global Warranty Program leaflet, etc.) CL4NX/CL6NX Operator Manual...
Page 290: Standards
Cadmium and cadmium compounds ..Max. 0.01% Polybrominated biphenyls (PBB) ... .Max. 0.1% Polybrominated diphenyl ethers (PBDE) ..Max. 0.1% Energy Saving International ENERGY STAR program Ver2.0 CL4NX/CL6NX Operator Manual...
Page 291: Interface Specifications
This may cause damage to the interface circuitry in the printer or host and is not covered by warranty. Note • Wireless LAN is an optional interface. • You cannot use the wireless LAN interface and LAN interface at a time. CL4NX/CL6NX Operator Manual...
Page 292: Usb Interface
Power Supply BUS Power through cable Power Consumption +5 V at 80 mA Pin Assignments Pin No. Description VBus -Data +Data Cable Specifications Cable Connector USB Type B connector Cable Length 5 m (16.4 feet) or less CL4NX/CL6NX Operator Manual...
Page 293: Lan Ethernet Interface
Gateway Address IPv4 IPv6 Cable Specifications Cable 10BASE-T/100BASE-TX Category 5 Cable Length 100 m (328 feet) or less Software Specifications Supported Protocol TCP/IP Network Layer IP, ICMP Session Layer Application Layer LPD, FTP, DHCP, HTTPS, SNMP, NTP CL4NX/CL6NX Operator Manual...
Page 294: Bluetooth Interface
10 m (32.8 feet) Profile Serial Port Profile Security Level None, level 2, 2-1, 2-2, level 3, level 4 PIN Code 1 to 16 characters consisting of ASCII code (20H, 21H, 23H to 7EH) Disconnect Timeout 60 seconds (LMP layer) CL4NX/CL6NX Operator Manual...
Page 295: Rs-232C Interface
Ready/Busy, XON/XOFF, Status3, Status4, Status5 Connector Pin Specifications Pin No. Description Data Carrier Detect Input Receive Data Output Transmit Data Output Data Terminal Ready Reference Signal Ground Input Data Set Ready Output Request To Send Input Clear To Send Not connected CL4NX/CL6NX Operator Manual...
Page 296 (2.95 MB). Send data that is less than 2.95 MB while monitoring the status of the printer. • A parity error will be detected if this error occurs after the reception of ESC+A. CL4NX/CL6NX Operator Manual...
Page 297: Ieee1284 Interface
BUSY Output PAPER EMPTY/PAPER ERROR Output SELECT Output AUTO FEED Not in use LOGIC Ground Frame Ground +5 V STROBE RETURN 20-27 DATA 1 - DATA 8 RETURN ACK RETURN BUSY RETURN PAPER EMPTY RETURN Input INITIALIZE CL4NX/CL6NX Operator Manual...
Page 298 7 Appendix Connector Pin Specifications Output FAULT 33-35 Not in use Input SELECT INPUT Cable Specifications Cable Connector Amphenol 36 pins, male Cable Length 1.5 m (5 feet) or less CL4NX/CL6NX Operator Manual...
Page 299: External Signal Interface (Ext)
External power supply: 5 V Output Offline: Outputs a low signal when the printer is in offline mode. Output Ribbon Near End: Outputs a high signal when the ribbon near end is detected. +24 V ± 10% Vcc +5 V CL4NX/CL6NX Operator Manual...
Page 300 > Inputs Outputs menu. • The Print Done signal of pin No. 6 is not outputted when 0 is specified in the number of cuts in the command specifying the number of cuts during the cutter operation. CL4NX/CL6NX Operator Manual...
Page 301 TYPE 1 20 ms (Print Done) TYPE 2 TYPE 3 TYPE 4 Printed 1 piece Print Start (PRIN) Reprint More than 10ms (PRIN2) Print Print End TYPE 1 20 ms (Print Done) TYPE 2 TYPE 3 TYPE 4 CL4NX/CL6NX Operator Manual...
Page 302 Printed 1 piece Print Start (PRIN) Reprint There is no problem to make the PRIN signal to High (PRIN2) during the dotted line with TYPE 3 and 4. Print TYPE 3 Print End (Print Done) TYPE 4 CL4NX/CL6NX Operator Manual...
Page 303 • The reprint signal is valid only from the time of the print operation end (QTY=0) until the next print data reception. Other than that, the printer does not perform reprinting. CL4NX/CL6NX Operator Manual...
Page 304 TYPE 4 Replace media Paper End Ribbon End Machine Error Ribbon End Head Open Head Close Print Print End TYPE 1 (Print Done) TYPE 2 TYPE 3 TYPE 4 Paper End Replace ribbon Ribbon End Machine Error CL4NX/CL6NX Operator Manual...
Page 305 TYPE 1 (Print Done) TYPE 2 TYPE 3 TYPE 4 Paper End Ribbon Near End Head Open Head Close Press ONLINE button Print TYPE 1 Print End (Print Done) TYPE 2 TYPE 3 TYPE 4 Paper End Offline CL4NX/CL6NX Operator Manual...
Page 306 (Print Done) TYPE 2 TYPE 3 TYPE 4 Wait for dispense completion 500ms + backfeed time Printed 1 piece Dispense Complete Print TYPE 1 Print End (Print Done) TYPE 2 TYPE 3 TYPE 4 Wait for dispense completion CL4NX/CL6NX Operator Manual...
Page 307: Wireless Lan Interface
Any alphanumeric character (maximum 32) Authentication Open System Shared Key WPA/WPA2 Perform the RADIUS server authentication using 802.1x (EAP-TLS, LEAP, EAP-TTLS, EAP-PEAP, EAP-FAST protocol) Encryption None WEP (64 bits/128 bits) AES (WPA-PSK/WPA2-PSK, WPA-802.1x/WPA2-802.1x authentication) Communication Mode Infrastructure Ad Hoc CL4NX/CL6NX Operator Manual...
Page 308 7 Appendix Software Specifications Supported Protocol TCP/IP Network Layer IP, ICMP Session Layer Application Layer LPD, FTP, DHCP, HTTPS, SNMP, NTP CL4NX/CL6NX Operator Manual...
Page 309 7 Appendix This page is intentionally left blank. CL4NX/CL6NX Operator Manual...
Page 310 Extensive contact information for worldwide SATO operations can be found on the Internet at www.satoworldwide.com...

This manual is also suitable for:

Cl6nx

SATO CL4NX Operator's Manual

Table of Contents

Before You Start

1 Parts Identification

2 Installing the Printer

3 Loading the Ribbon and Media

4 Operation and Configuration

5 Cleaning and Performing Printer Adjustments

6 Troubleshooting

7 Appendix

Quick Links

Troubleshooting

Related Manuals for SATO CL4NX

Summary of Contents for SATO CL4NX

This manual is also suitable for:

Table of Contents