SATO CL4NX Operator's Manual page 197

Error
No. Message
Print head error
To clear the error:
1012 Power off or
change the head
check conditions.
USB write error
To clear the error:
Insert USB mem-
1013
ory, remove USB
memory or press
the Offline or
button.
1014 USB memory full
To clear the error:
Use USB memory
with sufficient
space or press
the Offline or
button.
Cutter error
To clear the error:
1015
Press the FEED
button for five
seconds.
Cutter open
To clear the error:
1016
Close the bracket
of the cutter.
Command error
To clear the error:
1017
Press the Cancel
or
The print head is dirty.
The print elements are worn
out.
The print head is damaged.
The USB memory is discon-
nected while writing.
The copy area in the USB
memory is not sufficient.
Writing to the USB memory
fails.
The USB memory is not for-
matted.
The space in the USB memory
is not sufficient.
A media jam has occurred in
the cutter unit.
The cutter blade does not
return to the specified position.
The upper blade of the cutter
unit is open.
The cable of the cutter unit is
disconnected.
The cutter open sensor is
defective.
Incorrect command or param-
eter in the print data.
Caaa: position of error occur-
rence
<bb>: error command name
button.
cc: error code
Cause
Clean the print head.
Change print head check con-
ditions to only check for miss-
ing elements in barcodes and
try to adjust missing elements
to white bars.
Replace the print head.
Connect the USB memory.
Make sure that the USB mem-
ory has sufficient copy area.
Replace the USB memory.
Format the USB memory.
Delete unwanted data from
the USB memory.
Clean the cutter unit.
Press the FEED button for five
seconds to move the cutter
blade back to the specified
position.
Close the upper blade of the
cutter unit.
Connect the cable of the cutter
unit correctly.
Replace the cutter open sen-
sor.
Check the print data.
6 Troubleshooting
Countermeasure
CL4NX Operator Manual
195