Troubleshooting; When An Error Message Occurs - SATO S84ex Operator's Manual

7

Troubleshooting

This chapter explains the errors that can occur on the printer and the displays for indicating the current
status.

7.1 When an Error Message Occurs

When there is an error on the printer, the error message will show on the screen.
The error message and the countermeasure message alternate every three seconds.
These screens can be switched using the
CAUTION
Where parts replacement is concerned, contact your SATO reseller or technical support center to perform
internal inspections and repairs.
The error message, its cause and the countermeasures are as follows.
Error
No. Message
Machine error
01
Flash ROM error
02
/
buttons.
LED/Buzzer
Lights red. Defective circuit board.
One long beep.
To clear the error:
Power off the printer.
Lights red. Flash ROM is not
accessible.
One long beep.
Number of write has been
exceeded.
To clear the error:
Power off the printer.
Cause Countermeasure
Replace the main (CONT)
PCB.
Replace the main (CONT)
PCB.
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